Bill.com vs Chargify

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Our analysts compared Bill.com vs Chargify based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.

Bill.com Software Tool
Chargify Software Tool

Product Basics

Bill.com is a cloud-based software solution provider that automates financial processes for small and medium-scale businesses. It streamlines accounts payable and receivable management and uses AI and machine learning to reduce tedious data entry and manual errors. As an end-to-end option, it connects businesses with suppliers and clients to assist them in managing cash inflows and outflows.
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Chargify is a billing and revenue management system for B2B SaaS companies. Acquired by Scaleworks in 2016, it addresses the complexities associated with recurring bills. It combines the latest technology, extensive subscription expertise and customer service to work on the pain points of the subscription business. With an understanding of the challenges associated with billing and revenue management, it implements the right technology to resolve issues across company portfolios. It removes bottlenecks and empowers the team to launch products, sign up customers and manage the process.
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$25/User, Monthly
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$299 Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Gain Control: Set up approval workflows and custom roles to suit the department and team. Check pending approvals, sent invoices and other payment activity from the dashboard. 
  • Everything is Synchronized: Connect with leading accounting and payment tools to speed up reconciliations and keep the books consistent. 
  • Conduct International Business: Pay vendors in multiple countries and log in multiple currencies with ACH payments, international wires, virtual cards or checks. 
  • Guaranteed Security: Ensure premium data integrity through Transport Layer Security for data encryption and transmission. 
  • Boost Efficiency: Automate manual work, minimizing the possibility of error or duplicate entry, thereby saving time and boosting efficiency. 
  • Quick Account Receivables: Pay clients two times faster with digital invoices, automatic reminders and electronic payments. Set alerts and speed up accounts receivable with electronic payments. 
  • Simplify Accounts Payable: Save half the time otherwise spent on getting paid from national and international vendors. Gain more control, flexibility and visibility with the variety of payment options. Direct bills and review the notes through pre-determined approval workflows 
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  • Improve Efficiency: Digitize every part of accounting, including subscription management, event-based billing, revenue recognition and retention and billing to prevent duplication, manual error and improve accuracy and efficiency. 
  • Accurate Billing: Gain the flexibility to charge, rate and invoice the way a business wants, whether through simple subscription payments or an event-based structure. 
  • Better Insights: Get real-time data to more accurately comprehend the revenue inflow, products and customer behavior. Provide a more complete understanding of the billing pattern and revenue cycle. Make a well-informed decision. 
  • Effective Onboarding: Get quick and assisted implementation with three levels of onboarding support — email, guided, and strategic. Finish the process without signing any contracts, sign-up or transaction fees. 
  • More Affordable: Leverage fixed monthly pricing structure and round-the-clock support provided by dedicated team members without giving up any revenue percentage. Run a subscription management system without any contract, transaction fee or sign-up cost. 
  • Greater Compliance: Ensure that every process is carried out correctly by keeping stringent tax laws and policies in mind. 
  • Flexible Payments: Manage several billing scenarios, including trial periods, setup charges, custom dates, annual or monthly cycles, extra fees for add-ons, by usage, by user, through invoice and automatic payments. 
  • Out-Of-The-Box Functionalities: Get started in minutes with public sign-up pages and a billing portal for consumer-facing subscription management. 
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  • Automated Cleaning House Network: Get paid and receive payments faster with ACH payment processing that’s safe, speedy and cost-effective. Minimize the possibility of paper check theft with digital payments. 
  • International Payment: Send and receive payments from across the globe, and make workflows more efficient by processing domestic and international transactions for more than 130 countries. 
  • Automatically Sync the Data: Sync USD and local currency bills with leading accounting software packages like QuickBooks, Sage Intacct, Xero and Microsoft Dynamics 365 Business Central. 
  • Software Integration: Connect with the existing accounting software and allow data to flow between systems to keep everything up to date. Export information through templates, import bills and invoices to keep them up to date. 
  • Accounts Payable: Import invoices without any manual intervention. Get control, flexibility and visibility by using multiple payment options and tracking facilities. 
  • Accounts Receivable: Create and customize professional invoice templates for regular customers. Automate account receivables with automatic charges and payments. Get quick information on the receivables by tracking the status. 
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  • Subscription Management: Eliminate the compounding management burden on the employees by providing a centralized interface to keep a tab on all the subscription activity. Empower the team with the tool to deliver better customer service, strengthen relationships and increase lifetime value. 
  • Revenue Retention: Prevent payment failure by sending the clients customized emails regarding the end of trial, renewal or credit card expiration. Implement a dunning strategy to communicate with past customers, monitor past-due account reporting and manage the cancellation process. 
  • Billing:
    • Offer Management: Turn the product into a custom catalog with Rapid offer builder, where the customer receives an offer with a unique price that changes over time. Use flexible and customizable pricing and test its elasticity without affecting existing offers. 
    • Event-based Billing: Create multi-dimensional billing models with real-time data streaming and analytics. Bill on value and stay ahead of the marketing trend. 
    • Billing Scenarios: Align pricing strategy by experimenting with different recurring models concerning how consumers use the product. Align monetization, both based and metered, with the way customers consume the data quantity. Maximize revenue growth by combining multiple billing models to create hybrid pricing. 
    • Payments: Connect with Stripe and leverage its automatic card updater feature. Integrate with leading payment gateways to scale payment solutions like Braintree, Forte, Square, BlueSnap and more. Work with various payment gateways and rest assured that the billing is compliant with all the tax laws. 
  • Data and Analytics:
    • Stream: Get pre-configured data infrastructure to power event-driven products. Identify problems in real-time and empower the customer success team to respond to the situation immediately. Build cutting-edge, event-driven products with Stream. 
    • Business Intelligence: Obtain real-time custom analytics with the self-service analytics tools. Use intuitive analytics tools which can help create actionable metrics with customizable dashboards. 
  • Revenue Recognition: Automatically calculate the revenue schedule by checking the billing frequency and transaction price. Ensure accuracy and compliance with the ASC 606 and IFRS 15. Provide the business with a deferred revenue report to help make an informed decision regarding converting it from liability to income. 
  • Integrations: Integrate with CRM, SFDC and other programs such as Avalara, Gmail, HubSpot, Mailchimp, Quickbooks, Slack, Salesforce, SMS by Zapier, Xero and Zendesk. 
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Product Ranking

#42

among all
Accounting Software

#132

among all
Accounting Software

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User Sentiment Summary

Great User Sentiment 2020 reviews
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85%
of users recommend this product

Bill.com has a 'great' User Satisfaction Rating of 85% when considering 2020 user reviews from 5 recognized software review sites.

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4.3 (14)
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4.4 (1165)
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4.2 (523)
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4.4 (6)
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3.9 (312)
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Synopsis of User Ratings and Reviews

Automated Workflow: Streamlines invoice processing, approval, and payment, saving time and reducing errors.
Centralized Platform: Manages all accounts payable and accounts receivable functions in one place, providing a comprehensive view of cash flow.
Seamless Integrations: Connects with popular accounting software, banks, and payment gateways, eliminating manual data entry and reconciliation.
Robust Reporting: Provides detailed insights into spending, cash flow, and vendor performance, enabling informed decision-making.
Improved Vendor Relationships: Automates vendor payments, reduces late fees, and strengthens supplier relationships.
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Flexible Billing Options: Chargify accommodates various billing models, including subscriptions, one-time purchases, usage-based billing, and hybrid models, making it suitable for diverse business needs.
Automated Recurring Billing: Chargify automates recurring billing processes, reducing manual effort and ensuring timely payments. It handles proration, discounts, and taxes, streamlining the billing cycle.
Revenue Recognition: Chargify assists with revenue recognition by providing reports and tools that align with accounting standards. This helps businesses accurately track and report revenue, ensuring compliance and financial transparency.
Integrations: Chargify integrates with various payment gateways, accounting software, and other business tools, enabling seamless data flow and process automation. This reduces manual data entry and improves efficiency.
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Lack of Customization: Limited flexibility in customizing reports, workflows, and user permissions, making it difficult to adapt to specific business needs.
Limited Integration Options: Fewer pre-built integrations with other business applications compared to competitors, leading to manual data entry and potential errors.
Inconsistent User Interface: The user interface can be inconsistent across different modules, resulting in a steep learning curve and reduced efficiency.
Slow Response Times: Users have reported experiencing slow loading times and delays when processing large volumes of transactions or generating reports.
Limited Functionality for Complex Accounting: May not offer advanced features required for complex accounting needs, such as multi-entity consolidation or specialized industry-specific functions.
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Limited Accounting Software Integrations: While Chargify integrates with Xero and QuickBooks Online, it lacks direct integration with other popular accounting software, potentially requiring manual data exports and imports, which can be time-consuming and prone to errors.
Complex Revenue Recognition: Chargify's revenue recognition features may not be suitable for businesses with complex revenue recognition requirements, such as those with multi-year contracts or subscription upgrades/downgrades, potentially necessitating manual adjustments or workarounds.
Customization Challenges: Some users find Chargify's customization options to be limited, particularly for invoices and customer communications, which may not align with specific branding or workflow preferences.
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Users highly rate Bill.com's user-friendly interface, time-saving automation features, and excellent customer support. They appreciate the ability to easily track invoices, automate payments, and reconcile bank statements. Compared to other accounting software, Bill.com stands out for its seamless integration with popular business applications and its robust reporting capabilities. These strengths make it a valuable tool for businesses looking to streamline their financial operations and improve efficiency. While Bill.com excels in many areas, users have also noted some limitations. Some users find the software's pricing structure to be higher than competitors, and the lack of advanced inventory management features may be a drawback for businesses with complex inventory needs. Additionally, the software's reliance on an internet connection can be a concern for businesses that require offline access. Overall, Bill.com is an excellent choice for businesses seeking a user-friendly and efficient accounting solution. Its strengths in automation, integration, and reporting make it a valuable tool for streamlining financial operations. However, businesses with advanced inventory management needs or those requiring offline access may need to consider alternative options.

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Chargify helps businesses manage their recurring revenue and billing processes. Users appreciate its user-friendly interface and flexibility, making it a breeze to set up subscriptions, handle payments, and generate invoices. The platform's scalability is another plus, allowing it to grow alongside your business. Chargify also plays well with other popular business tools like Salesforce and QuickBooks, streamlining your workflow. However, Chargify isn't without its downsides. Some users find the price tag a bit steep, especially for smaller businesses or startups. Additionally, it lacks certain features like multi-currency support, which can be a dealbreaker for companies with international customers. While Chargify might not be the perfect fit for every business, it's a solid choice for those needing a reliable and scalable solution to manage their recurring revenue. Its ease of use and integration capabilities make it particularly well-suited for businesses that value efficiency and want to avoid the headaches of manual billing processes.

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