Bill.com vs Shoeboxed

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Our analysts compared Bill.com vs Shoeboxed based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.

Bill.com Software Tool
Shoeboxed Software Tool

Product Basics

Bill.com is a cloud-based software solution provider that automates financial processes for small and medium-scale businesses. It streamlines accounts payable and receivable management and uses AI and machine learning to reduce tedious data entry and manual errors. As an end-to-end option, it connects businesses with suppliers and clients to assist them in managing cash inflows and outflows.
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Shoeboxed is a business document management and online receipt service that helps track expenses by scanning, organizing and categorizing receipts and business cards into a searchable cloud database. It helps small businesses focus more time on core objectives and less on paperwork by turning physical files into digital data. Available through the web app and mobile apps, it aids small businesses and entrepreneurs to get organized and maximize tax deductions.
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$25/User, Monthly
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Tailored to your specific needs
$18 Monthly
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Gain Control: Set up approval workflows and custom roles to suit the department and team. Check pending approvals, sent invoices and other payment activity from the dashboard. 
  • Everything is Synchronized: Connect with leading accounting and payment tools to speed up reconciliations and keep the books consistent. 
  • Conduct International Business: Pay vendors in multiple countries and log in multiple currencies with ACH payments, international wires, virtual cards or checks. 
  • Guaranteed Security: Ensure premium data integrity through Transport Layer Security for data encryption and transmission. 
  • Boost Efficiency: Automate manual work, minimizing the possibility of error or duplicate entry, thereby saving time and boosting efficiency. 
  • Quick Account Receivables: Pay clients two times faster with digital invoices, automatic reminders and electronic payments. Set alerts and speed up accounts receivable with electronic payments. 
  • Simplify Accounts Payable: Save half the time otherwise spent on getting paid from national and international vendors. Gain more control, flexibility and visibility with the variety of payment options. Direct bills and review the notes through pre-determined approval workflows 
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  • Flexible Receipt Capture: Upload images from anywhere through mobile applications or drag and drop from the desktop and send the receipt through email. 
  • Human Verified Data: Use extracted information that gets double-checked by a team of experts. Organize fully searchable and editable data. 
  • Simplified Expense Reports: Export, share or print information with just a few clicks. Use the receipt images to make tax preparation and reimbursement easy and hassle-free. 
  • Better Audit Readiness: Scan and properly categorize documents to ensure they are always ready for the audit. 
  • Secure Data: Store all papers and documents. Use the Secure Socket Layer encryption to protect digital data. 
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  • Automated Cleaning House Network: Get paid and receive payments faster with ACH payment processing that’s safe, speedy and cost-effective. Minimize the possibility of paper check theft with digital payments. 
  • International Payment: Send and receive payments from across the globe, and make workflows more efficient by processing domestic and international transactions for more than 130 countries. 
  • Automatically Sync the Data: Sync USD and local currency bills with leading accounting software packages like QuickBooks, Sage Intacct, Xero and Microsoft Dynamics 365 Business Central. 
  • Software Integration: Connect with the existing accounting software and allow data to flow between systems to keep everything up to date. Export information through templates, import bills and invoices to keep them up to date. 
  • Accounts Payable: Import invoices without any manual intervention. Get control, flexibility and visibility by using multiple payment options and tracking facilities. 
  • Accounts Receivable: Create and customize professional invoice templates for regular customers. Automate account receivables with automatic charges and payments. Get quick information on the receivables by tracking the status. 
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  • OCR and Human Data Verification: Extract receipts and transform them into human-verified data. Digitize and archive them into a single secure location. Convert document digitally into any format and make it editable. Enable automation of specific tasks and get bulk data entry done in minutes. 
  • Online Organization: Ensure that all the images of the receipt are accepted by the Internal Revenue Service and the Canada Revenue Service and keep them audit ready. Ensure all the receipts get scanned, easy to locate and comprehensively categorized. 
  • Expense Report: Create comprehensive expense reports with receipt images from anywhere using the web or mobile app. Ensure accurate and timely expense reporting without paper receipts. 
  • Integration: Eliminate the worry of manual data entry or errors by seamlessly working with other accounting tools like QuickBooks, Evernote, Bench, Working Point, SkyClerk, Abbyy and more. 
  • Automatic Receipts Archive: Import receipts automatically from Gmail so that they are never lost. Archive receipts from any email by sending it to a unique, secure email address. 
  • Business Card Management: Free users from the worry of carrying piles of business cards with the possibility of losing them. Transform business cards into online contacts. Download the database as a CSV file or send it to a CRM program for further communication. 
  • Mobile Apps: Take receipt images from the phone with their free app with receipt and mileage tracker. Get accurate mileage tracking with its phone’s GPS capability. Keep track of business expenses, mileage and billable time. Pull in data automatically and create an expense report. 
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Product Ranking

#42

among all
Accounting Software

#146

among all
Accounting Software

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User Sentiment Summary

Great User Sentiment 2020 reviews
Great User Sentiment 435 reviews
85%
of users recommend this product

Bill.com has a 'great' User Satisfaction Rating of 85% when considering 2020 user reviews from 5 recognized software review sites.

88%
of users recommend this product

Shoeboxed has a 'great' User Satisfaction Rating of 88% when considering 435 user reviews from 2 recognized software review sites.

4.3 (14)
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4.4 (1165)
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4.2 (523)
4.38 (214)
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4.4 (221)
4.4 (6)
n/a
3.9 (312)
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Synopsis of User Ratings and Reviews

Automated Workflow: Streamlines invoice processing, approval, and payment, saving time and reducing errors.
Centralized Platform: Manages all accounts payable and accounts receivable functions in one place, providing a comprehensive view of cash flow.
Seamless Integrations: Connects with popular accounting software, banks, and payment gateways, eliminating manual data entry and reconciliation.
Robust Reporting: Provides detailed insights into spending, cash flow, and vendor performance, enabling informed decision-making.
Improved Vendor Relationships: Automates vendor payments, reduces late fees, and strengthens supplier relationships.
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Effortless Expense Tracking: Shoeboxed makes it easy to keep tabs on business expenses by converting receipts into digital data. This simplifies accounting by eliminating the need for manual data entry.
Mileage Deduction Calculation: The mileage tracking feature helps users maximize tax deductions by accurately logging business trips. This eliminates the hassle of manual mileage logs and ensures accurate records for tax purposes.
Organized Digital Records: Shoeboxed provides a central hub for storing receipts and invoices, making it easy to find documents when needed. This eliminates the need for physical storage and simplifies record keeping.
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Lack of Customization: Limited flexibility in customizing reports, workflows, and user permissions, making it difficult to adapt to specific business needs.
Limited Integration Options: Fewer pre-built integrations with other business applications compared to competitors, leading to manual data entry and potential errors.
Inconsistent User Interface: The user interface can be inconsistent across different modules, resulting in a steep learning curve and reduced efficiency.
Slow Response Times: Users have reported experiencing slow loading times and delays when processing large volumes of transactions or generating reports.
Limited Functionality for Complex Accounting: May not offer advanced features required for complex accounting needs, such as multi-entity consolidation or specialized industry-specific functions.
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Lack of Customization: Some users have expressed frustration with the lack of customization options for expense categorization. Shoeboxed automatically categorizes expenses, which may not always align with a business's specific accounting needs.
Limited Integrations: Shoeboxed's integrations with other accounting software can be limited, potentially requiring manual data entry for users who rely on specific accounting platforms.
Pricing: Some users find Shoeboxed's subscription plans to be expensive, particularly for businesses with low volumes of receipts.
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Users highly rate Bill.com's user-friendly interface, time-saving automation features, and excellent customer support. They appreciate the ability to easily track invoices, automate payments, and reconcile bank statements. Compared to other accounting software, Bill.com stands out for its seamless integration with popular business applications and its robust reporting capabilities. These strengths make it a valuable tool for businesses looking to streamline their financial operations and improve efficiency. While Bill.com excels in many areas, users have also noted some limitations. Some users find the software's pricing structure to be higher than competitors, and the lack of advanced inventory management features may be a drawback for businesses with complex inventory needs. Additionally, the software's reliance on an internet connection can be a concern for businesses that require offline access. Overall, Bill.com is an excellent choice for businesses seeking a user-friendly and efficient accounting solution. Its strengths in automation, integration, and reporting make it a valuable tool for streamlining financial operations. However, businesses with advanced inventory management needs or those requiring offline access may need to consider alternative options.

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Recent user reviews suggest that Shoeboxed can be a valuable tool for small businesses and individuals looking to streamline their accounting processes. Users praise Shoeboxed for its ability to effortlessly digitize receipts and documents, eliminating the need for bulky physical storage. This feature proves particularly useful for individuals who frequently travel or have limited office space. The ability to access financial records from any location with an internet connection is also highlighted as a major advantage. However, some users express concerns about the software's learning curve, finding the initial setup and navigation somewhat cumbersome. Others point out that the expense tracking functionality, while helpful, lacks the robust reporting capabilities of dedicated accounting software like QuickBooks or Xero. Shoeboxed's strength lies in its simplicity and ease of use for basic accounting tasks, making it ideal for freelancers, contractors, and small business owners who need a straightforward solution for managing receipts and generating expense reports. For users requiring more advanced accounting features, integrating Shoeboxed with dedicated accounting software might be a more suitable approach.

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