Bill.com vs ZipBooks

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Our analysts compared Bill.com vs ZipBooks based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.

Bill.com Software Tool

Product Basics

Bill.com is a cloud-based software solution provider that automates financial processes for small and medium-scale businesses. It streamlines accounts payable and receivable management and uses AI and machine learning to reduce tedious data entry and manual errors. As an end-to-end option, it connects businesses with suppliers and clients to assist them in managing cash inflows and outflows.
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ZipBooks is a cloud-based accounting and invoicing platform designed for entrepreneurs and small businesses. It works independently or with certified accountants who will prepare monthly financial statements for a user's business.

It's also available as an iOS app with credit card processing, chart of accounts, business listings, machine learning, time tracking, team management and other capabilities that are specifically designed for the app.
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$25/User, Monthly
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Tailored to your specific needs
$15 Monthly, Freemium
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Tailored to your specific needs
Small 
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Medium 
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Large 
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Small 
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Medium 
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Large 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Gain Control: Set up approval workflows and custom roles to suit the department and team. Check pending approvals, sent invoices and other payment activity from the dashboard. 
  • Everything is Synchronized: Connect with leading accounting and payment tools to speed up reconciliations and keep the books consistent. 
  • Conduct International Business: Pay vendors in multiple countries and log in multiple currencies with ACH payments, international wires, virtual cards or checks. 
  • Guaranteed Security: Ensure premium data integrity through Transport Layer Security for data encryption and transmission. 
  • Boost Efficiency: Automate manual work, minimizing the possibility of error or duplicate entry, thereby saving time and boosting efficiency. 
  • Quick Account Receivables: Pay clients two times faster with digital invoices, automatic reminders and electronic payments. Set alerts and speed up accounts receivable with electronic payments. 
  • Simplify Accounts Payable: Save half the time otherwise spent on getting paid from national and international vendors. Gain more control, flexibility and visibility with the variety of payment options. Direct bills and review the notes through pre-determined approval workflows 
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  • User-Friendly Interface: Users don't require a master's degree in accounting to operate ZipBooks because its features and interface are intuitive, making it easy to use no matter the level of experience.  
  • Affordable: ZipBooks offers four payment options with distinct features such as free, smarter, sophisticated and the accountant plan offers adjustable pricing. This makes it a viable option for anyone with a small budget, such as small businesses or freelancers trying to get their careers off the ground. 
  • Knowledgeable Experts: ZipBooks' certified bookkeepers can provide users with financial advice and recommendations when assisting with accounting practices. 
  • Record and Document Tasks: Keeping track of every task, project and file can be cumbersome. Thanks to ZipBooks, users can create and allocate responsibilities to specific projects so everything is chronicled and accessible in one place.  
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  • Automated Cleaning House Network: Get paid and receive payments faster with ACH payment processing that’s safe, speedy and cost-effective. Minimize the possibility of paper check theft with digital payments. 
  • International Payment: Send and receive payments from across the globe, and make workflows more efficient by processing domestic and international transactions for more than 130 countries. 
  • Automatically Sync the Data: Sync USD and local currency bills with leading accounting software packages like QuickBooks, Sage Intacct, Xero and Microsoft Dynamics 365 Business Central. 
  • Software Integration: Connect with the existing accounting software and allow data to flow between systems to keep everything up to date. Export information through templates, import bills and invoices to keep them up to date. 
  • Accounts Payable: Import invoices without any manual intervention. Get control, flexibility and visibility by using multiple payment options and tracking facilities. 
  • Accounts Receivable: Create and customize professional invoice templates for regular customers. Automate account receivables with automatic charges and payments. Get quick information on the receivables by tracking the status. 
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  • Accountant Access: Users can easily share information with accountants and financial experts with ZipBooks' accounting accessory. This tool enables users to effortlessly track routine transactions and extend completely accurate data for filing taxes, preparing financial reports and asking for sound financial advice to their accountants. The accounts receivable feature enables users to monitor invoices and payments so the money they make and amounts they owe will promptly update in their accounts receivable reports. Users can also review what their clients have already paid, outstanding amounts and the normal amount of time it takes them to pay. Transactions made outside of ZipBooks can be added manually for full accuracy. 
  • Oversee Accounts Receivable: The accounts receivable tool enables users to review their accounts receivable history while also providing smart insights on which particular accounts are paying in a rational timeline. This module also extends an elaborate list of customers who make late payments so users can establish more payment reminders. Users can also create a snapshot of general payment trends in a given year for proper budgeting.  
  • Perform Accurate Bank Reconciliations: Users can employ the bank reconciliation extension in the accounting tool to automatically transfer transaction information into their ZipBooks account so they can always see the most current account balance. This function also allows users to sort and study transactions by placing a checkmark on each transaction that appears on users' bank statements. ZipBooks will even monitor transactions that aren't verified so users will always stay in the know about their finances. Other extensions included within the accounting tool include bank connecting, auto-categorization, chart of accounts, project accounting and tagging. This tool is also supplied with several reports such as aging, balance sheet, general ledger, income statement, taxes invoiced and trial balance. 
  • Regulate Billing Processes: ZipBooks' billing management accessory allows users to choose regular or subscription-based invoicing for constant billing to fit their needs. Users can personalize their invoices with logos, particular colors and contact information. This tool can also trace customer payments, invoice history, overdue balances and collected taxes and alert users when an invoice has been paid. The credit card processing extension enables users to accept payments from every major credit company from approximately 22 various countries. Users can also take digital payments from Square and PayPal.  
  • Initiate Concurrent Bills: Thanks to the recurring billing function, users can set up future payments and never worry about them getting to the right customer again. There are dynamic features users can adjust to instantly autofill invoices with precise customer information. This function can immediately bill customer credit cards on a monthly basis and securely store credit card information. Other functions that come with the billing module include estimates, invoices, customer management, mobile access, multi-currency, reminders, saved items, team management and time tracking.  
  • Machine Learning Insights: ZipBooks' machine learning function of the intelligence module is similar to adding a supercomputer to a user's team because it blends work with research to immediately pick a category for each transaction. The more users work with the machine learning tool, the more it can learn about the way they chronicle and sort their transactions until it can auto-categorize. If there's a classifying error, users can make the correction and the extension will learn from its mistakes. The machine learning function will also categorize every bank transaction that a user imports and provide a confidence score based on their accounting knowledge and history.  
  • Thorough Business Wellness Check: Users can implement the business health score extension to check and finetune the health of their business that will aid in making better business decisions. This function can search for concurrent clients, punctual payments, sales growth and repeating revenue. Other helpful functions within the intelligence accessory include invoice quality score, recommendations and smart search.  
  • Manage Billable Expenses: To get reimbursed for expenses users' business accrue for customers such as paint supplies needed to paint a house or parts to fix a car, users can develop a transaction, mark it as billable and add the name of the client to be billed with the billable expenses function in the expense management tool. The expense will be added to the customer's invoice. The vendor management extension enables users to view expense histories, keep vendor contact information updated, and review payments owed. When users attach a bill or expense to a vendor's name, ZipBooks will instantly pinpoint general contacts as vendors. If users no longer use someone as a vendor but want to keep their contact information handy, they can easily change the name back to contact. Other functions included in the expense management module include receipt saving and split categories. 
  • Deliver Review Invitations: ZipBooks' growth accessory's reviews extension enables users to automatically or manually send invitations via email or text message to clients to review their business online. Users can employ ZipBooks' widget component to share customer reviews onto their website. This extension also allows users to reply to customer reviews on Google, Facebook, Yelp and other platforms. 
  • Locate and Manage Search Ranks: The ranking function in the growth module permits users to see where their business ranks in search results based on specific keywords customers may use when searching for a business, service or product on maps, computers or mobile search apps. Users can accordingly add keywords for more insight and install parameters to identify searches within particular target areas. This function also allows users to track the progress of their rankings such as rising, falling or consistencies. Other extensions within the growth accessory include widgets and business listings.  
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Product Ranking

#42

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Accounting Software

#33

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Accounting Software

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User Sentiment Summary

Great User Sentiment 2020 reviews
Excellent User Sentiment 300 reviews
85%
of users recommend this product

Bill.com has a 'great' User Satisfaction Rating of 85% when considering 2020 user reviews from 5 recognized software review sites.

92%
of users recommend this product

ZipBooks has a 'excellent' User Satisfaction Rating of 92% when considering 300 user reviews from 5 recognized software review sites.

4.3 (14)
5.0 (15)
4.4 (1165)
4.8 (78)
4.2 (523)
4.5 (93)
n/a
4.5 (99)
4.4 (6)
n/a
3.9 (312)
4.1 (15)

Awards

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ZipBooks stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Automated Workflow: Streamlines invoice processing, approval, and payment, saving time and reducing errors.
Centralized Platform: Manages all accounts payable and accounts receivable functions in one place, providing a comprehensive view of cash flow.
Seamless Integrations: Connects with popular accounting software, banks, and payment gateways, eliminating manual data entry and reconciliation.
Robust Reporting: Provides detailed insights into spending, cash flow, and vendor performance, enabling informed decision-making.
Improved Vendor Relationships: Automates vendor payments, reduces late fees, and strengthens supplier relationships.
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Free Plan: ZipBooks offers a free plan that includes unlimited invoices, the ability to accept digital payments, and basic reporting features, making it a cost-effective solution for freelancers and small businesses with basic accounting needs.
User-Friendly Interface: The platform is known for its intuitive and easy-to-navigate interface, allowing users to quickly create professional invoices, track expenses, and manage their finances without extensive accounting knowledge.
Time Tracking: ZipBooks includes time-tracking tools that enable users to accurately record billable hours for projects and clients, simplifying the process of generating invoices based on actual time spent.
Integrations: ZipBooks integrates with popular payment gateways like PayPal and Square, as well as other business tools such as Slack and Google Calendar, streamlining workflows and reducing manual data entry.
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Lack of Customization: Limited flexibility in customizing reports, workflows, and user permissions, making it difficult to adapt to specific business needs.
Limited Integration Options: Fewer pre-built integrations with other business applications compared to competitors, leading to manual data entry and potential errors.
Inconsistent User Interface: The user interface can be inconsistent across different modules, resulting in a steep learning curve and reduced efficiency.
Slow Response Times: Users have reported experiencing slow loading times and delays when processing large volumes of transactions or generating reports.
Limited Functionality for Complex Accounting: May not offer advanced features required for complex accounting needs, such as multi-entity consolidation or specialized industry-specific functions.
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Limited Integrations: ZipBooks may not integrate with all the applications a business uses, potentially leading to manual data entry and reduced efficiency.
Scalability Concerns: Some users have expressed concerns about ZipBooks' ability to handle the needs of larger businesses or those with more complex accounting requirements as they grow.
Customer Support: While ZipBooks offers support, some users have reported challenges in obtaining timely or comprehensive assistance for their inquiries.
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Users highly rate Bill.com's user-friendly interface, time-saving automation features, and excellent customer support. They appreciate the ability to easily track invoices, automate payments, and reconcile bank statements. Compared to other accounting software, Bill.com stands out for its seamless integration with popular business applications and its robust reporting capabilities. These strengths make it a valuable tool for businesses looking to streamline their financial operations and improve efficiency. While Bill.com excels in many areas, users have also noted some limitations. Some users find the software's pricing structure to be higher than competitors, and the lack of advanced inventory management features may be a drawback for businesses with complex inventory needs. Additionally, the software's reliance on an internet connection can be a concern for businesses that require offline access. Overall, Bill.com is an excellent choice for businesses seeking a user-friendly and efficient accounting solution. Its strengths in automation, integration, and reporting make it a valuable tool for streamlining financial operations. However, businesses with advanced inventory management needs or those requiring offline access may need to consider alternative options.

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ZipBooks: Accounting made easy. ZipBooks is a cloud-based accounting software that helps small businesses manage their finances, but how does it stack up against the competition? Users appreciate its ease of use and affordability, making it a great choice for those who are new to accounting software or have a limited budget. The platform offers features like invoicing, expense tracking, and basic reporting, which are essential for many small businesses. However, some users have noted that ZipBooks lacks more advanced features found in other accounting software, such as inventory management and in-depth financial reporting. Additionally, customer support has received mixed reviews, with some users finding it helpful while others have experienced challenges. One of ZipBooks' unique features is its integration with popular business apps like QuickBooks, Google Drive, and Salesforce, allowing for seamless data transfer and increased efficiency. The software also includes project management tools, which can be beneficial for businesses that need to track time and tasks. ZipBooks offers a free starter plan, making it an attractive option for budget-conscious businesses. Paid plans provide additional features, such as payroll integration and reputation management. Overall, ZipBooks is a solid choice for freelancers and small businesses that prioritize ease of use and affordability. However, businesses with more complex accounting needs or those requiring extensive customer support may want to explore other options like QuickBooks Online or Xero.

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