Concur vs ExpenseWire

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Our analysts compared Concur vs ExpenseWire based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.

Concur Software Tool
ExpenseWire Software Tool

Product Basics

SAP Concur is a Software-as-a-Service company that provides travel and expense management solutions. Created by a merger of the two companies in 2014, it effortlessly guides employees through every trip by populating charges into expense reports and automating invoice reports.

It automates data capture and accounts payable, uses real-time data and AI to audit transactions. It helps businesses keep an eye on what they are spending and there are no blind spots in the budget.
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Expensewire is a SaaS expense management software that helps businesses of any scale and size. It manages, simplifies and organizes expenses while ensuring compliance and expediting reimbursements. The module eliminates excessive spending and helps users take control of the organization’s reporting submissions, approvals, and more. Take advantage of on-the-go access to submit, review and manage expenses with its mobile capabilities.
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$8/User, Monthly
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Chromebook
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Mobile
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Mobile

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Email
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Reduce Cost: Connect various sources of expense data and reduce the need for manual information entry. Make more intelligent business decisions with accurate and consolidated data. 
  • More Centralized Data: Connect with over 150 apps and spend data giving employees the freedom to work without hunting down information. 
  • Ensure Compliance: Automate policy upgrades to ensure compliance. Leave no room for non-compliance by flagging exceeded spending thresholds for the employees. 
  • Accessibility: Access the system by web or mobile app. Record expenses through the journey in the app while on the go. Manage travel and costs quickly and easily – including photographing receipts and attaching them to the expense claim. 
  • Go Paperless: Eliminate the need for paper receipts by storing all receipts in the receipt store. 
  • Easy Approval: Approve expenses across the different departments with real-time notifications. 
  • More Straightforward Invoice Management: Review the invoice and submit it without any manual intervention. 
  • Minimize Risk: Mitigate risk by importing feeds from travel suppliers and corporate credit card providers. Protect the business in tax season by creating an accurate audit trail. 
  • Transparency: Check for new ways to save money by gaining complete control over the organization’s funds. Keep a tab of open but unapproved expenses in the system. Report spending across each department to identify areas of excess. 
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  • Mobile: Access data, capture and upload receipts, review and approve the expense anytime and anywhere with a stable internet connection.  
  • Flexible: Work with any credit card and seamlessly integrate with the existing payroll, accounting system or CRM. Automate approval workflows and approve reports quickly and easily.  
  • Relaible: Get the business up and running in no time with its uptime of 99.9%. Save time with its automatic data tracking, editing and submissions. Boost productivity with intuitive SaaS solutions. 
  • Accurate: Get rid of manual expense reporting and OCR systems that are prone to errors. Provide rich insights into the business for better control and improved decision making.  
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  • Real-Time Integration: See precisely what is being spent with real-time data and AI audits to help the businesses. Eliminate blind spots. 
  • Automate Rules: Automate and apply rules fairly and consistently so that everyone’s expectations are met and fraud is easily caught. 
  • Accounts Payable Automation: Automate the invoice process to catch duplicate entries. Save significant time with invoice tracking and quicker payments. 
  • Travel Integration: Record expenses incurred on work-related trips automatically. Prepopulate business travel information so it’s easy for employees to submit accurate claims for reimbursement. 
  • Analytics: Improve control over funds, examine productivity and increase compliance with automated, fast and accurate reporting. 
  • Budget: Get a consolidated view of revenue and expenses in real time on an easy-to-use dashboard to identify gaps and make well-informed decisions. 
  • Drive: Capture mileage to ensure compliance, reduce fraud, cut costs and reimburse employees adequately. 
  • Audit: Ensure all employees are compliant and each dollar spent is certified against the company’s policy with a receipt audit service. 
  • Payment Solution: Automate and simplify vendor payment and reimbursement. 
  • Company Bill Statements: Centralize company cards and financial statements that capture total spend and maintain policy control. 
  • Travel: Ensure every employee is supported with travel insights, regardless of where the trip is booked. 
  • TripLink: Connect travelers and itineraries across multiple channels. Apply policies to direct booking to boost compliance and locate and support travelers. 
  • TripLink Connected Suppliers: Set up direct connections with suppliers. Integrate with Locale to ensure proper communication with the travelers. 
  • Invoice: Get real-time visibility into financial components, boost cash flow, ensure compliance and minimize security risks. 
  • Other Products: Provide end-to-end, automated data synchronization with the vendor’s suite of products granting visibility into the employee spend and ensuring effortless and accurate management of expenses. 
  • Free Trial: Get the free trial for a demonstration of spend management solutions, travel management. Use the sample information provided or snap a receipt from a phone or computer to see the program in action. 
  • Multiple Scanning Options: Upload receipts to the expense report through using various methods. Scan it in the app, uploading a picture via the web or the receipt through email. 
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  • Expense Submission: Pull data such as travel and expense forms, hotel itineraries, personal and credit card transactions, receipts and create expense reports. Save time by keeping common transactions in the database. Converts transactions into appropriate currencies for international travelers. 
  • Expense Approval: Give managers the freedom to review and approve expense reports without involving any paperwork. Set policy rules in the system, so expenses are pre-approved, making reviews and approvals easier and faster.
  • Expense Report Automation: Automate and streamline back office tasks to minimize the possibility of errors and make the process more efficient. Free up workers so that they can focus on more important business objectives. 
  • Quick Reimbursement: Pay accounting professionals faster with an accelerated reimbursement process with batch payment processing. Furthermore, save staff hours of data entry work and simplify expense reimbursement processing with automation. 
  • Compliance Management: Set standards and protocols to ensure compliance. Establish a spending limit and expense policies to help staff know when a certain payment is against company policy. Reduce excessive spending. 
  • Smart Categorization: Categorize transactions based on predefined rules for the transaction category. Eliminate the need to manually enter data. 
  • Digital Receipt Management: Provide an electronic copy of the receipt which can be later retrieved by the clients in case of chargebacks or reconciliation issues. 
  • Mileage Tracking: Track, manage and control mileage expenses in a simple, accurate and reliable way. 
  • Mobile Expense Management: Take a receipt of the picture and upload it to attach it to the expense report. Easily access expense report. Review, approve and deny submitted expenses on your schedule.  
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Product Ranking

#32

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#135

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User Sentiment Summary

Great User Sentiment 10098 reviews
Fair User Sentiment 29 reviews
81%
of users recommend this product

Concur has a 'great' User Satisfaction Rating of 81% when considering 10098 user reviews from 5 recognized software review sites.

66%
of users recommend this product

ExpenseWire has a 'fair' User Satisfaction Rating of 66% when considering 29 user reviews from 2 recognized software review sites.

4.7 (11)
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4.0 (6137)
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3.2 (15)
4.3 (2100)
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3.4 (14)
4.2 (234)
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4.0 (1616)
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Synopsis of User Ratings and Reviews

Streamlined Expense Reporting: Concur simplifies the often tedious process of creating expense reports, allowing users to easily track and submit expenses, which can then be quickly approved and reimbursed. This can save both employees and the accounting department significant time and effort.
Mobile Accessibility: The Concur mobile app enables users to manage expenses on-the-go, offering convenience and flexibility for business travelers. Users can capture receipts, track mileage, and submit reports directly from their mobile devices.
Integration with Accounting Systems: Concur integrates seamlessly with popular accounting software, such as QuickBooks and Xero. This integration streamlines the financial workflow by automatically syncing expense data with the accounting system, reducing manual data entry and the risk of errors.
Policy Compliance: Concur helps organizations enforce travel and expense policies by automatically flagging any out-of-policy expenses during the submission process. This feature promotes compliance and reduces the risk of unauthorized spending.
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Automated Expense Reports: Users praise ExpenseWire for automating the process of creating expense reports, eliminating the need for manual data entry and reducing errors.
Mobile Accessibility: The mobile app allows users to snap pictures of receipts and upload them directly to the platform, making expense tracking convenient and efficient.
Real-time Expense Tracking: Users appreciate the ability to track expenses in real-time, providing a clear view of spending patterns and budget adherence.
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Clunky User Interface: Users frequently report that Concur's interface feels outdated and cumbersome, making simple tasks like submitting expense reports or booking travel more time-consuming than necessary.
Mobile App Issues: The mobile app is often criticized for being buggy and unreliable, with features that are limited compared to the desktop version. This can be frustrating for users who rely on their mobile devices for managing expenses on the go.
Integration Challenges: Integrating Concur with other business systems, such as accounting software or HR platforms, can be a complex and technically challenging process, requiring significant IT resources and expertise.
Customer Support Concerns: Some users have expressed dissatisfaction with the quality and responsiveness of Concur's customer support, citing long wait times and difficulty resolving issues effectively.
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Limited Integrations: Users express frustration over ExpenseWire's limited third-party integrations, particularly its lack of seamless integration with popular accounting software like QuickBooks Online or Xero. This forces businesses to manually export and import data, leading to increased workload and potential errors.
Clunky Mobile App: The mobile app's user interface is frequently criticized for being unintuitive and difficult to navigate. Users report experiencing glitches and slow loading times, making it cumbersome to track expenses on the go.
Reporting Limitations: ExpenseWire's reporting features are considered basic and lack the flexibility and customization options needed by many businesses. Users desire more comprehensive reporting capabilities to gain deeper insights into spending patterns and identify areas for cost optimization.
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Overall, Concur has garnered a reputation as a comprehensive and reliable solution for managing expenses, travel, and invoices. Users frequently praise its ability to streamline expense reporting, automate tasks, and provide real-time visibility into spending. The mobile app receives kudos for its user-friendly interface and offline functionality, making it easy for employees to capture receipts and submit expenses on the go. Concur's integration with travel booking platforms and credit cards is a major plus, simplifying the process of reconciling expenses and ensuring accuracy. However, some users find the initial setup and configuration to be complex, requiring significant time and effort. Additionally, the system's flexibility can be a double-edged sword, as extensive customization options may overwhelm some users. Concur's pricing structure, often based on the number of users and transactions, can be a concern for smaller businesses. Despite these drawbacks, Concur's strengths in automation, integration, and mobile accessibility make it a top choice for mid-sized to large organizations with complex expense management needs and a desire to enhance efficiency and control over spending.

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ExpenseWire users are buzzing about its seamless integration with Paychex payroll, making it a breeze to reimburse employees. The software's intuitive interface and mobile app receive high praise, allowing users to snap pics of receipts and submit expense reports on the go. ExpenseWire's robust reporting tools provide valuable insights into spending patterns, empowering businesses to make data-driven decisions. However, some users find the customization options limiting, particularly for complex approval workflows or unique expense categories. ExpenseWire shines for small to medium-sized businesses already using Paychex payroll, offering a streamlined expense management solution that plays well with their existing systems.

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