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Concur vs Sage Intacct

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Our analysts compared Concur vs Sage Intacct based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
Concur Software Tool
Sage Intacct Software Tool
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Product Basics

Analyst Rating

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Detailed Analysis

User Sentiment

Great User Sentiment (10098 Reviews)

Analyst Rating

89 Detailed Analysis

User Sentiment

Great User Sentiment (2342 Reviews)
SAP Concur is a Software-as-a-Service company that provides travel and expense management solutions. Created by a merger of the two companies in 2014, it effortlessly guides employees through every trip by populating charges into expense reports and automating invoice reports.

It automates data capture and accounts payable, uses real-time data and AI to audit transactions. It helps businesses keep an eye on what they are spending and there are no blind spots in the budget.
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Sage Intacct is a cloud-based accounting software designed for growing businesses with complex needs. It centralizes financial data, automates tasks, and offers real-time insights, streamlining financial operations. Ideal for mid-sized organizations with multi-entity structures and diverse accounting requirements, Intacct scales with your growth and seamlessly integrates with other business systems. Users praise its intuitive interface, customizable dashboards, and robust reporting capabilities. Automation features like purchase order approvals and multi-currency transactions save time and reduce errors. Additionally, Intacct's strong security and compliance features provide peace of mind. While pricing varies based on individual needs and usage, Intacct typically falls within the mid-range for enterprise-level accounting software. Costs are subscription-based, with monthly or annual payment options. Compared to similar products, Intacct users highlight its scalability, flexibility, and user-friendliness as key differentiators.

To learn more about Sage, visit our Sage company page.

Pros
  • Cloud-based & scalable
  • Automates tasks & saves time
  • Real-time insights & reporting
  • Flexible & customizable
  • Strong security & compliance
 Cons
  • Higher cost than basic software
  • Steeper learning curve
  • Limited mobile functionality
  • Customization can be complex
  • Fewer integrations than some competitors
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$8/User, Monthly
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Tailored to your specific needs
$10,000 Annually
Free Trial is available →
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Tailored to your specific needs
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ACD
Meals on Wheels
MemberCilcks
Nextmune

Product Assistance

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Product Insights

  • Reduce Cost: Connect various sources of expense data and reduce the need for manual information entry. Make more intelligent business decisions with accurate and consolidated data. 
  • More Centralized Data: Connect with over 150 apps and spend data giving employees the freedom to work without hunting down information. 
  • Ensure Compliance: Automate policy upgrades to ensure compliance. Leave no room for non-compliance by flagging exceeded spending thresholds for the employees. 
  • Accessibility: Access the system by web or mobile app. Record expenses through the journey in the app while on the go. Manage travel and costs quickly and easily – including photographing receipts and attaching them to the expense claim. 
  • Go Paperless: Eliminate the need for paper receipts by storing all receipts in the receipt store. 
  • Easy Approval: Approve expenses across the different departments with real-time notifications. 
  • More Straightforward Invoice Management: Review the invoice and submit it without any manual intervention. 
  • Minimize Risk: Mitigate risk by importing feeds from travel suppliers and corporate credit card providers. Protect the business in tax season by creating an accurate audit trail. 
  • Transparency: Check for new ways to save money by gaining complete control over the organization’s funds. Keep a tab of open but unapproved expenses in the system. Report spending across each department to identify areas of excess. 
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  • Data Analysis: Offers robust reporting tools. It enables users to track metrics across various locations and provides easy-to-view custom reports and dashboards. 
  • Visibility: The program’s visualization tools are customizable so that users can adjust what they see based on individualized needs. Visualization methods include graphs, charts and tables. This feature can alleviate the amount of time that employees spend combing through data to gain actionable insights. 
  • Process Control: Gives users control over a wide variety of tasks associated with financial management. It provides visualization of cash flow, automates processes based on user-inputted requirements and lets users develop their own configurable dashboards. 
  • Integration: Offers integration with platforms such as Salesforce and Avalara to increase the usability of the program. Pre-built connections are available through the Sage Intacct Marketplace, and custom connections can also be deployed to further personalize the solution. 
  • Accessibility: Available for deployment both in-cloud and on-premise. These diverse installation methods make the program accessible to a variety of users and companies that have different needs. 
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  • Real-Time Integration: See precisely what is being spent with real-time data and AI audits to help the businesses. Eliminate blind spots. 
  • Automate Rules: Automate and apply rules fairly and consistently so that everyone’s expectations are met and fraud is easily caught. 
  • Accounts Payable Automation: Automate the invoice process to catch duplicate entries. Save significant time with invoice tracking and quicker payments. 
  • Travel Integration: Record expenses incurred on work-related trips automatically. Prepopulate business travel information so it’s easy for employees to submit accurate claims for reimbursement. 
  • Analytics: Improve control over funds, examine productivity and increase compliance with automated, fast and accurate reporting. 
  • Budget: Get a consolidated view of revenue and expenses in real time on an easy-to-use dashboard to identify gaps and make well-informed decisions. 
  • Drive: Capture mileage to ensure compliance, reduce fraud, cut costs and reimburse employees adequately. 
  • Audit: Ensure all employees are compliant and each dollar spent is certified against the company’s policy with a receipt audit service. 
  • Payment Solution: Automate and simplify vendor payment and reimbursement. 
  • Company Bill Statements: Centralize company cards and financial statements that capture total spend and maintain policy control. 
  • Travel: Ensure every employee is supported with travel insights, regardless of where the trip is booked. 
  • TripLink: Connect travelers and itineraries across multiple channels. Apply policies to direct booking to boost compliance and locate and support travelers. 
  • TripLink Connected Suppliers: Set up direct connections with suppliers. Integrate with Locale to ensure proper communication with the travelers. 
  • Invoice: Get real-time visibility into financial components, boost cash flow, ensure compliance and minimize security risks. 
  • Other Products: Provide end-to-end, automated data synchronization with the vendor’s suite of products granting visibility into the employee spend and ensuring effortless and accurate management of expenses. 
  • Free Trial: Get the free trial for a demonstration of spend management solutions, travel management. Use the sample information provided or snap a receipt from a phone or computer to see the program in action. 
  • Multiple Scanning Options: Upload receipts to the expense report through using various methods. Scan it in the app, uploading a picture via the web or the receipt through email. 
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  • General Ledger: Contains pre-built dimensions such as customer, location, department, warehouse and class. It also allows users to add their own dimensions. Required dimension values can be inputted so that certain values are mandatory for entries to post to designated accounts. 
  • Accounts Payable: This feature lets users set spending limits and define workflows and approvals. Users can easily view AP liabilities as well as check and bill register reports in real time. Users can automate ACH, check and credit card payments through the Vendor Payment Services function, which is built on the American Express Global Commercial Services infrastructure. 
  • Accounts Receivable: The program enables customers to generate recurring invoices and to attach customer information to transactions. It integrates with other business processes to centralize sales orders, quotes and invoices. Configurable dashboards and other visualizations are included in this function and allow users to look at data points such as deferred revenue and customer aging. 
  • Purchasing: Allows users to analyze costs and monitor budget vs. actual information through dashboards and reporting tools. These dashboards are role-based for security and ease of access and also contain budget performance information, price break monitoring and purchase quote functionality. The feature gives users more control over the entirety of the procure-to-pay process. 
  • Order Management: Users can leverage point-and-click functionality to set up individualized workflows and pricing requirements in the order management system. The program can be easily connected to Salesforce CRM, which allows users to share order status and pricing data across a business and reduce duplicate data entry. The solution includes sales tax and regulatory compliance through integration with Avalara. Order fulfillment rates, inventory quantities and sales data can be viewed in real time through this feature. 
  • Cash Management: Includes a live view of funds and cash flows through all associated credit cards, savings accounts and checking accounts. The management of cash across multiple locations is also supported. The system enables the application of payments to accounts that aren’t associated with an invoice and the recording of POS payments that aren’t connected to a specific customer. 
  • Reporting and Dashboards: This program can track both financial and operational data such as SaaS metrics, machine availability, etc. The system also has the ability to discover trends, drill down to source transactions and look at roll-up figures for multiple locations or entities. The solution includes more than 150 financial reports along with the ability to develop customized reports based on business needs. 
  • Digital Board Book: Produces metrics such as Annual or Monthly Recurring Revenue (ARR or MRR), churn, Committed Monthly Recurring Revenue (CMRR), Customer Acquisition Cost (CAC) and Customer Lifetime Value (CLTV). This analysis is conducted in real time using transactional data obtained from Sage Intacct and Salesforce. 
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Product Ranking

#32

among all
Accounting Software

#9

among all
Accounting Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Concur
Sage Intacct
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Accounts Payable Accounts Receivable Banking And Cash Management Budget And Expense Management Financial Statements And Revenue Management General Ledger And Chart Of Accounts Integration And Extensibility Inventory Management Journal Entries Mobile Support Multi-company Accounting And Asset Management Platform Capabilities Project Accounting Reporting And Analytics Tax Management 96 77 91 92 100 100 96 100 100 30 96 79 100 96 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 10098 reviews
Great User Sentiment 2342 reviews
81%
of users recommend this product

Concur has a 'great' User Satisfaction Rating of 81% when considering 10098 user reviews from 5 recognized software review sites.

86%
of users recommend this product

Sage Intacct has a 'great' User Satisfaction Rating of 86% when considering 2342 user reviews from 5 recognized software review sites.

4.7 (11)
5.0 (20)
4.0 (6137)
4.3 (1018)
4.3 (2100)
n/a
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4.2 (288)
4.2 (234)
4.5 (79)
4.0 (1616)
4.3 (937)

Awards

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SelectHub research analysts have evaluated Sage Intacct and concluded it earns best-in-class honors for Inventory Management and Reporting and Analytics.

Inventory Management Award
Reporting and Analytics Award

Synopsis of User Ratings and Reviews

Streamlined Expense Reporting: Concur simplifies the often tedious process of creating expense reports, allowing users to easily track and submit expenses, which can then be quickly approved and reimbursed. This can save both employees and the accounting department significant time and effort.
Mobile Accessibility: The Concur mobile app enables users to manage expenses on-the-go, offering convenience and flexibility for business travelers. Users can capture receipts, track mileage, and submit reports directly from their mobile devices.
Integration with Accounting Systems: Concur integrates seamlessly with popular accounting software, such as QuickBooks and Xero. This integration streamlines the financial workflow by automatically syncing expense data with the accounting system, reducing manual data entry and the risk of errors.
Policy Compliance: Concur helps organizations enforce travel and expense policies by automatically flagging any out-of-policy expenses during the submission process. This feature promotes compliance and reduces the risk of unauthorized spending.
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Intuitive User Interface: Precisely 65% of users stated it has an intuitive and user-friendly interface with a manageable learning curve.
Configurable: Approximately 90% of users conveyed that the product is customizable to fit their organization's needs.
Competent Performance: The quality, scalability and overall performance are favorable to 94% of users.
An Assortment of Features: According to 54% of users, the product has a wide range of features including accounts payable and receivable, bank reconciliation, time tracking, 1099 forms and more.
Ideal Integrations: Merges with various third-party systems such as Salesforce, Nexonia, Expensify, Bill.com and more, as stated by 94% of users.
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Clunky User Interface: Users frequently report that Concur's interface feels outdated and cumbersome, making simple tasks like submitting expense reports or booking travel more time-consuming than necessary.
Mobile App Issues: The mobile app is often criticized for being buggy and unreliable, with features that are limited compared to the desktop version. This can be frustrating for users who rely on their mobile devices for managing expenses on the go.
Integration Challenges: Integrating Concur with other business systems, such as accounting software or HR platforms, can be a complex and technically challenging process, requiring significant IT resources and expertise.
Customer Support Concerns: Some users have expressed dissatisfaction with the quality and responsiveness of Concur's customer support, citing long wait times and difficulty resolving issues effectively.
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Dawdling Customer Support: Of the users who discussed customer support, roughly 64% said it was lagging in resources and took a long time to get in touch with them.
Lagging Search Tool: Approximately 45% of users said the search and reporting tools aren't as effective as some of the software's other idiosyncrasies.
High Cost: Subscription-based pricing, often exceeding the budgets of smaller businesses or those with simpler accounting needs.
Steep Learning Curve: Feature-rich interface can feel overwhelming for beginners, requiring initial training and time investment.
Limited Mobile Functionality: Mobile app lacks access to many core features, hindering on-the-go workflow for some users.
Customization Complexity: Advanced customization options often require technical expertise or paid consultations.
Integration Gaps: While offering major integrations, it may lack connections to specific niche software used by some businesses.
No Built-in Payroll: Requires integrating a separate payroll solution, adding complexity and additional costs.
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Overall, Concur has garnered a reputation as a comprehensive and reliable solution for managing expenses, travel, and invoices. Users frequently praise its ability to streamline expense reporting, automate tasks, and provide real-time visibility into spending. The mobile app receives kudos for its user-friendly interface and offline functionality, making it easy for employees to capture receipts and submit expenses on the go. Concur's integration with travel booking platforms and credit cards is a major plus, simplifying the process of reconciling expenses and ensuring accuracy. However, some users find the initial setup and configuration to be complex, requiring significant time and effort. Additionally, the system's flexibility can be a double-edged sword, as extensive customization options may overwhelm some users. Concur's pricing structure, often based on the number of users and transactions, can be a concern for smaller businesses. Despite these drawbacks, Concur's strengths in automation, integration, and mobile accessibility make it a top choice for mid-sized to large organizations with complex expense management needs and a desire to enhance efficiency and control over spending.

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Sage Intacct user reviews paint a picture of a powerful, customizable accounting software ideal for mid-sized, growing businesses. Users praise its real-time reporting, cloud-based accessibility, and ability to handle complex financial structures. Compared to competitors, Intacct shines in scalability and customization, effortlessly adapting to multi-entity operations and unique accounting needs. This agility is crucial for dynamic businesses operating in diverse markets. However, its strengths come with caveats. Intacct's feature-rich nature can be daunting for beginners, requiring dedicated training and technical know-how. Additionally, its subscription-based pricing can be prohibitive for smaller companies or those with simpler accounting requirements. The limited mobile functionality and lack of built-in payroll are also shortcomings some users find frustrating. Overall, Sage Intacct earns its positive reviews by empowering businesses with robust functionalities and seamless scalability. However, its complexity and premium cost may leave smaller players or those needing basic accounting solutions searching for a more accessible, budget-friendly alternative.

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