Concur vs SAP S/4 HANA Finance

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Our analysts compared Concur vs SAP S/4 HANA Finance based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.

Concur Software Tool

Product Basics

SAP Concur is a Software-as-a-Service company that provides travel and expense management solutions. Created by a merger of the two companies in 2014, it effortlessly guides employees through every trip by populating charges into expense reports and automating invoice reports.

It automates data capture and accounts payable, uses real-time data and AI to audit transactions. It helps businesses keep an eye on what they are spending and there are no blind spots in the budget.
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SAP S/4HANA Finance, an enterprise resource planning (ERP) software built on the powerful HANA in-memory database, streamlines and integrates financial processes across an organization. It caters to mid-sized to large enterprises seeking real-time financial insights, automation, and improved financial governance. Key benefits include faster closing cycles, enhanced reporting accuracy, and deeper operational visibility through real-time data availability. Popular features encompass automated journal entries, integrated budgeting and forecasting, and robust compliance support. User experiences highlight improved user interface, streamlined workflows, and mobile accessibility. Pricing is based on a subscription model with tiers determined by company size, user count, and specific functionalities. While an investment, S/4HANA Finance aims to deliver long-term cost savings through increased efficiency and reduced errors.

Pros
  • Real-time data
  • Simplified processes
  • Improved reporting
  • Mobility & flexibility
  • Scalability & efficiency
Cons
  • High implementation cost
  • Steeper learning curve
  • Limited customization options
  • Integration challenges
  • Potential data migration issues
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$8/User, Monthly
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$25,000/User, Annually
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Product Insights

  • Reduce Cost: Connect various sources of expense data and reduce the need for manual information entry. Make more intelligent business decisions with accurate and consolidated data. 
  • More Centralized Data: Connect with over 150 apps and spend data giving employees the freedom to work without hunting down information. 
  • Ensure Compliance: Automate policy upgrades to ensure compliance. Leave no room for non-compliance by flagging exceeded spending thresholds for the employees. 
  • Accessibility: Access the system by web or mobile app. Record expenses through the journey in the app while on the go. Manage travel and costs quickly and easily – including photographing receipts and attaching them to the expense claim. 
  • Go Paperless: Eliminate the need for paper receipts by storing all receipts in the receipt store. 
  • Easy Approval: Approve expenses across the different departments with real-time notifications. 
  • More Straightforward Invoice Management: Review the invoice and submit it without any manual intervention. 
  • Minimize Risk: Mitigate risk by importing feeds from travel suppliers and corporate credit card providers. Protect the business in tax season by creating an accurate audit trail. 
  • Transparency: Check for new ways to save money by gaining complete control over the organization’s funds. Keep a tab of open but unapproved expenses in the system. Report spending across each department to identify areas of excess. 
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  • Avoid Redundancies: Gather or remove data replications, reconciliations and redundancies. 
  • Process Adjustments: Redesign and optimize processes to focus on exceptions and crucial tasks while shifting operations as business models change. 
  • Competitor Data Access for All: Obtain and review cross-business information. Various roles within the company can access embedded statistics, reporting and benchmarking. 
  • Insightful Financial Evaluations: Evaluate financial implications to make better strategic choices with enterprise-wide consistency and minimal errors needed for reconciliation. 
  • Efficient HR Practices: Merge HR, business teams and IT for better business performance while leveraging data to connect HR strategies with entire business strategies. 
  • Real-Time Product Info: Spread transparency and real-time access to product information across disciplines and throughout the product lifecycle journey. It offers full knowledge of downstream costs for the complete execution of engineering changes. 
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  • Real-Time Integration: See precisely what is being spent with real-time data and AI audits to help the businesses. Eliminate blind spots. 
  • Automate Rules: Automate and apply rules fairly and consistently so that everyone’s expectations are met and fraud is easily caught. 
  • Accounts Payable Automation: Automate the invoice process to catch duplicate entries. Save significant time with invoice tracking and quicker payments. 
  • Travel Integration: Record expenses incurred on work-related trips automatically. Prepopulate business travel information so it’s easy for employees to submit accurate claims for reimbursement. 
  • Analytics: Improve control over funds, examine productivity and increase compliance with automated, fast and accurate reporting. 
  • Budget: Get a consolidated view of revenue and expenses in real time on an easy-to-use dashboard to identify gaps and make well-informed decisions. 
  • Drive: Capture mileage to ensure compliance, reduce fraud, cut costs and reimburse employees adequately. 
  • Audit: Ensure all employees are compliant and each dollar spent is certified against the company’s policy with a receipt audit service. 
  • Payment Solution: Automate and simplify vendor payment and reimbursement. 
  • Company Bill Statements: Centralize company cards and financial statements that capture total spend and maintain policy control. 
  • Travel: Ensure every employee is supported with travel insights, regardless of where the trip is booked. 
  • TripLink: Connect travelers and itineraries across multiple channels. Apply policies to direct booking to boost compliance and locate and support travelers. 
  • TripLink Connected Suppliers: Set up direct connections with suppliers. Integrate with Locale to ensure proper communication with the travelers. 
  • Invoice: Get real-time visibility into financial components, boost cash flow, ensure compliance and minimize security risks. 
  • Other Products: Provide end-to-end, automated data synchronization with the vendor’s suite of products granting visibility into the employee spend and ensuring effortless and accurate management of expenses. 
  • Free Trial: Get the free trial for a demonstration of spend management solutions, travel management. Use the sample information provided or snap a receipt from a phone or computer to see the program in action. 
  • Multiple Scanning Options: Upload receipts to the expense report through using various methods. Scan it in the app, uploading a picture via the web or the receipt through email. 
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  • Research & Development:  SAP S/4HANA Finance enables multidiscipline product definition, what-if analysis and iterative design processes. 
  • Real-Time Financing:  Users get real-time oversight into finance processes and finance/management accounting results. This feature makes business and financial planning a breeze with prediction, simulation and what-if analysis.  
  • Marketing Analysis:  This feature allows planning and execution of personalized email campaigns and campaign performance analysis. Users can also consolidate customer information into one enriched view and leverage advanced analytics to gain insights.  
  • Snapshot Manufacturing: This system gives users enterprise-wide visibility across supply, production, inventory and demand. This feature also provides faster execution of more current and accurate views of material quantities. 
  • Supply Chain Management: Real-time and adaptive freight planning, truck visibility, and warehouse automation are provided within the system. Users can sense short-term demand and respond quickly with fast planning, replanning and simulation. 
  • Accessible Sales Data: Users have access to product catalogs, inventory and pricing to create sales quotes and fulfill sales orders in real-time. This feature also manages accounts, opportunities and other activities while leveraging advanced analytics to gain insights.
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Product Ranking

#32

among all
Accounting Software

#10

among all
Accounting Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Accounts Payable Accounts Receivable Banking And Cash Management Budget And Expense Management Financial Statements And Revenue Management General Ledger And Chart Of Accounts Integration And Extensibility Inventory Management Journal Entries Mobile Support Multi-company Accounting And Asset Management Platform Capabilities Project Accounting Reporting And Analytics Tax Management 0 67 100 76 68 100 0 73 87 0 83 0 60 0 100 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 10098 reviews
Great User Sentiment 393 reviews
81%
of users recommend this product

Concur has a 'great' User Satisfaction Rating of 81% when considering 10098 user reviews from 5 recognized software review sites.

86%
of users recommend this product

SAP S/4 HANA Finance has a 'great' User Satisfaction Rating of 86% when considering 393 user reviews from 4 recognized software review sites.

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Awards

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SelectHub research analysts have evaluated SAP S/4 HANA Finance and concluded it earns best-in-class honors for Deployment Options.

Deployment Options Award

Synopsis of User Ratings and Reviews

Streamlined Expense Reporting: Concur simplifies the often tedious process of creating expense reports, allowing users to easily track and submit expenses, which can then be quickly approved and reimbursed. This can save both employees and the accounting department significant time and effort.
Mobile Accessibility: The Concur mobile app enables users to manage expenses on-the-go, offering convenience and flexibility for business travelers. Users can capture receipts, track mileage, and submit reports directly from their mobile devices.
Integration with Accounting Systems: Concur integrates seamlessly with popular accounting software, such as QuickBooks and Xero. This integration streamlines the financial workflow by automatically syncing expense data with the accounting system, reducing manual data entry and the risk of errors.
Policy Compliance: Concur helps organizations enforce travel and expense policies by automatically flagging any out-of-policy expenses during the submission process. This feature promotes compliance and reduces the risk of unauthorized spending.
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Real-time insights: Gain instant access to financial data for faster, data-driven decisions. Imagine drilling down into account details or cash flow trends within seconds, no more waiting for reports to process.
Simplified processes: Automate routine tasks like reconciliations and journal entries, freeing up valuable time for more strategic work. Think automated invoice approvals or system-generated closing checklists.
Improved reporting: Generate granular, customizable reports with deeper financial insights. Easily create ad-hoc reports or visualize trends to proactively identify and address issues.
Enhanced collaboration: Share real-time financial data and collaborate seamlessly with colleagues across departments. Picture a single, unified platform for finance, sales, and operations to work together.
Mobile accessibility: Access financial information and perform key tasks from anywhere, anytime. Approve invoices while on the go or monitor key metrics remotely.
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Clunky User Interface: Users frequently report that Concur's interface feels outdated and cumbersome, making simple tasks like submitting expense reports or booking travel more time-consuming than necessary.
Mobile App Issues: The mobile app is often criticized for being buggy and unreliable, with features that are limited compared to the desktop version. This can be frustrating for users who rely on their mobile devices for managing expenses on the go.
Integration Challenges: Integrating Concur with other business systems, such as accounting software or HR platforms, can be a complex and technically challenging process, requiring significant IT resources and expertise.
Customer Support Concerns: Some users have expressed dissatisfaction with the quality and responsiveness of Concur's customer support, citing long wait times and difficulty resolving issues effectively.
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High implementation cost: Initial investment, including licensing, consulting, and infrastructure upgrades, can be significant, especially for smaller businesses.
Steeper learning curve: New interface and functionalities require user training and adaptation, potentially disrupting workflows in the short term.
Limited customization options: Pre-configured solutions may not fully address every specific accounting need, requiring workarounds or third-party add-ons.
Integration challenges: Connecting with legacy systems or specialized applications can be complex, requiring technical expertise and potentially delaying implementation.
Potential data migration issues: Moving large datasets to the new system can be time-consuming and prone to errors, requiring careful planning and data validation.
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Overall, Concur has garnered a reputation as a comprehensive and reliable solution for managing expenses, travel, and invoices. Users frequently praise its ability to streamline expense reporting, automate tasks, and provide real-time visibility into spending. The mobile app receives kudos for its user-friendly interface and offline functionality, making it easy for employees to capture receipts and submit expenses on the go. Concur's integration with travel booking platforms and credit cards is a major plus, simplifying the process of reconciling expenses and ensuring accuracy. However, some users find the initial setup and configuration to be complex, requiring significant time and effort. Additionally, the system's flexibility can be a double-edged sword, as extensive customization options may overwhelm some users. Concur's pricing structure, often based on the number of users and transactions, can be a concern for smaller businesses. Despite these drawbacks, Concur's strengths in automation, integration, and mobile accessibility make it a top choice for mid-sized to large organizations with complex expense management needs and a desire to enhance efficiency and control over spending.

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User reviews of SAP S/4 HANA Finance paint a contrasting picture, highlighting both its game-changing potential and the challenges companies face during implementation. On the one hand, users rave about its real-time data access, enabling instant financial insights and faster, data-driven decisions. Imagine analyzing cash flow trends within seconds instead of waiting hours for reports to process. Automation features like auto-generated journal entries and invoice approvals liberate accountants from tedious tasks, freeing them for strategic analysis and collaboration. However, the transition to S/4 HANA can be a bumpy ride. The initial investment, encompassing licensing, consulting, and infrastructure upgrades, can be daunting, especially for smaller businesses. Additionally, the new interface and functionalities require user training and adaptation, potentially disrupting workflows during implementation. Unlike some competitors offering highly customizable solutions, S/4 HANA's pre-configured modules may not perfectly suit every specific accounting need, necessitating workarounds or third-party add-ons, further inflating costs. Integration challenges add to the complexity. Connecting S/4 HANA with legacy systems or specialized applications can be a technical hurdle, requiring expertise and potentially delaying implementation. Data migration can be another headache, as moving large datasets to the new system can be time-consuming and error-prone, demanding careful planning and data validation. So, how does S/4 HANA stack up against the competition? While solutions like Oracle NetSuite or Microsoft Dynamics 365 may be more affordable and customizable for smaller businesses, they lack the real-time data capabilities and industry-specific depth of S/4 HANA. For larger enterprises with complex financial needs and a long-term vision, S/4 HANA's advanced functionalities, scalability, and potential for long-term ROI outweigh the initial challenges. Ultimately, the decision boils down to a company's specific needs, budget, and risk tolerance.

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