Freshbooks vs Bill.com

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Our analysts compared Freshbooks vs Bill.com based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.

Bill.com Software Tool

Product Basics

Freshbooks is a cloud-based accounting software designed for freelancers and small businesses. Its core features include invoicing, expense tracking, online payments, project management, and basic reporting. It's user-friendly and integrates with popular tools like Stripe and PayPal. Freshbooks shines for solopreneurs and small teams seeking a simple, affordable solution to manage basic accounting tasks. Its intuitive interface and mobile app make it accessible even for non-accountants. Users appreciate its automated features like recurring invoices and expense categorization, saving them time and effort. Compared to some competitors, Freshbooks may lack advanced accounting functionalities like inventory management or double-entry bookkeeping. However, its focus on simplicity and ease of use makes it a popular choice for those starting out or needing a lightweight accounting solution. Pricing starts at a reasonable monthly fee and scales based on the number of clients and features needed. This pay-as-you-go model ensures users pay only for what they use, making it a cost-effective option for small businesses.

Pros
  • Easy to use
  • Mobile app access
  • Automated invoicing
  • Online payments
  • Affordable
Cons
  • Limited features
  • No double-entry
  • Price increases with clients
  • Basic reporting
  • Not for large businesses
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Bill.com is a cloud-based software solution provider that automates financial processes for small and medium-scale businesses. It streamlines accounts payable and receivable management and uses AI and machine learning to reduce tedious data entry and manual errors. As an end-to-end option, it connects businesses with suppliers and clients to assist them in managing cash inflows and outflows.
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$4.50 Monthly
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$25/User, Monthly
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Product Insights

  • Improve Efficiency: Automate every routine task such as sending invoice reminders and collecting payments from patrons so users can redirect their attention to cultivating their organization.  
  • Elaborate Reports: Produce in-depth reports that provide critical KPIs, giving users a live snapshot of their business' health and enabling them to make wiser decisions. 
  • Quicker Payments: Initiate simple online payment methods so patrons can quickly make payments and users are compensated faster. 
  • Establish Due Dates: Swiftly inaugurate due dates for invoices with the invoicing module, ensuring patrons are always aware of their payment deadlines. 
  • E-Sign Estimates and Proposals: Permit customers to e-sign estimates and proposals so users may rapidly return to their important tasks.  
  • Increase Accuracy: Prompt bank reconciliations allow users to instantly scan bank accounts and correspond account activity with financial records. 
  • Mobile Availability: Scan receipts, develop sophisticated invoices, respond to customer feedback and more with FreshBooks' mobile app available on iOS and Android devices. 
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  • Gain Control: Set up approval workflows and custom roles to suit the department and team. Check pending approvals, sent invoices and other payment activity from the dashboard. 
  • Everything is Synchronized: Connect with leading accounting and payment tools to speed up reconciliations and keep the books consistent. 
  • Conduct International Business: Pay vendors in multiple countries and log in multiple currencies with ACH payments, international wires, virtual cards or checks. 
  • Guaranteed Security: Ensure premium data integrity through Transport Layer Security for data encryption and transmission. 
  • Boost Efficiency: Automate manual work, minimizing the possibility of error or duplicate entry, thereby saving time and boosting efficiency. 
  • Quick Account Receivables: Pay clients two times faster with digital invoices, automatic reminders and electronic payments. Set alerts and speed up accounts receivable with electronic payments. 
  • Simplify Accounts Payable: Save half the time otherwise spent on getting paid from national and international vendors. Gain more control, flexibility and visibility with the variety of payment options. Direct bills and review the notes through pre-determined approval workflows 
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  • Invoicing: Personalize invoices and thank-you emails with company logos via the invoicing apparatus. Users may request deposits on invoices at the start of a project so they'll have the right amount of funds to financially sponsor a project in its preliminary stages. 
  • Expense Management: Link bank accounts and credit cards to FreshBooks instead of manually inputting data with the expense module. It displays data in real time so users will instantly know where their money is going. 
  • Time Tracking: Manage project and task durations through the time tracking feature. It's equipped with a timer that accurately records a time log of tasks that easily appears on invoices. Users may also see how their employees spend their time from completed responsibilities to arising issues to address before they become major problems. 
  • Project Management: Store files and vital attachments in the centralized project management accessory, enabling teams to efficiently find what they need so they can get right back to high-caliber tasks. Users may also allocate project deadlines, share images and files through FreshBooks and even designate rates or hours to particular projects.  
  • Estimates: Produce adjustable proposals in addition to outlining a project's extent, timeline and necessary deliverables. Users may quickly transform estimates into invoices and permit their clientele to validate estimates online. This tool also allows users to send invoices in different currencies and add discounts. 
  • Accounting: Receive precise profit and loss calculations and effortlessly share valuable financial data and reporting information with accountants. This module streamlines bank reconciliations by importing and arranging financial transactions, validating or revising automated matching recommendations and drafting and exporting Excel-friendly summary reports.  
  • Reports: Color-code spending breakdowns and obtain profit and loss reports with the reporting attribute. Users may save, export and even print financial reports for their accountants. This tool also enables users to have a headache-free tax season because it stores valuable data such as money earned to taxes that have already been paid off.  
  • Payments: Initiate various payment options such as VISA, MasterCard, AMEX and Apple Pay with the payment feature. This tool also instantly creates payments, collects reports, activates quick and painless bank deposits, requests deposits and provides payment schedules and partial payments for client flexibility. It also automatically sends receipts to patrons. 
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  • Automated Cleaning House Network: Get paid and receive payments faster with ACH payment processing that’s safe, speedy and cost-effective. Minimize the possibility of paper check theft with digital payments. 
  • International Payment: Send and receive payments from across the globe, and make workflows more efficient by processing domestic and international transactions for more than 130 countries. 
  • Automatically Sync the Data: Sync USD and local currency bills with leading accounting software packages like QuickBooks, Sage Intacct, Xero and Microsoft Dynamics 365 Business Central. 
  • Software Integration: Connect with the existing accounting software and allow data to flow between systems to keep everything up to date. Export information through templates, import bills and invoices to keep them up to date. 
  • Accounts Payable: Import invoices without any manual intervention. Get control, flexibility and visibility by using multiple payment options and tracking facilities. 
  • Accounts Receivable: Create and customize professional invoice templates for regular customers. Automate account receivables with automatic charges and payments. Get quick information on the receivables by tracking the status. 
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Product Ranking

#2

among all
Accounting Software

#42

among all
Accounting Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Accounts Payable Accounts Receivable Banking And Cash Management Budget And Expense Management Financial Statements And Revenue Management General Ledger And Chart Of Accounts Integration And Extensibility Inventory Management Journal Entries Mobile Support Multi-company Accounting And Asset Management Platform Capabilities Project Accounting Reporting And Analytics Tax Management 94 94 73 86 98 75 88 81 97 97 49 89 100 92 100 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 4096 reviews
Great User Sentiment 2020 reviews
90%
of users recommend this product

Freshbooks has a 'excellent' User Satisfaction Rating of 90% when considering 4096 user reviews from 4 recognized software review sites.

85%
of users recommend this product

Bill.com has a 'great' User Satisfaction Rating of 85% when considering 2020 user reviews from 5 recognized software review sites.

4.8 (28)
4.3 (14)
4.6 (586)
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4.4 (6)
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3.9 (312)

Awards

Freshbooks stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Customer Support: Approximately 89% of users that mentioned it in their review said customer support is supportive, helpful and quick to respond to issues.
Appliances: Precisely 58% of users that discussed the system functionalities enjoyed this program's appliances because they can create clean reports, set up repeating invoices, and add and manage credit cards.
Simple and intuitive interface: Freshbooks' clean layout and straightforward navigation make it easy for even non-accountants to manage their finances.
Time-saving features: Automated invoicing, expense categorization, and online payments let users save time and effort on routine accounting tasks.
Mobile app for on-the-go management: Access invoices, track expenses, and manage clients from smartphones or tablets, ensuring flexibility and productivity.
Affordable plans for growing businesses: Choose a plan that scales with your needs and budget, with options starting at an accessible price point.
Seamless integrations with popular tools: Streamline workflows by connecting Freshbooks with tools like Stripe, PayPal, and Google Workspace, centralizing financial data.
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Automated Workflow: Streamlines invoice processing, approval, and payment, saving time and reducing errors.
Centralized Platform: Manages all accounts payable and accounts receivable functions in one place, providing a comprehensive view of cash flow.
Seamless Integrations: Connects with popular accounting software, banks, and payment gateways, eliminating manual data entry and reconciliation.
Robust Reporting: Provides detailed insights into spending, cash flow, and vendor performance, enabling informed decision-making.
Improved Vendor Relationships: Automates vendor payments, reduces late fees, and strengthens supplier relationships.
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Limited features for complex accounting: Freshbooks may not handle advanced accounting needs like inventory management, double-entry bookkeeping, or fixed assets.
Not ideal for large businesses: As businesses grow, Freshbooks' scalability and feature set might become insufficient for complex financial operations.
Price increases with client base: The cost of Freshbooks can rise significantly as you add more clients, potentially exceeding initial budget expectations.
Basic reporting and analytics: Freshbooks' reporting capabilities may be insufficient for businesses requiring in-depth financial analysis and data insights.
Limited customer support for free plans: Free trial and Lite plan users might have limited access to customer support, potentially hindering troubleshooting and issue resolution.
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Lack of Customization: Limited flexibility in customizing reports, workflows, and user permissions, making it difficult to adapt to specific business needs.
Limited Integration Options: Fewer pre-built integrations with other business applications compared to competitors, leading to manual data entry and potential errors.
Inconsistent User Interface: The user interface can be inconsistent across different modules, resulting in a steep learning curve and reduced efficiency.
Slow Response Times: Users have reported experiencing slow loading times and delays when processing large volumes of transactions or generating reports.
Limited Functionality for Complex Accounting: May not offer advanced features required for complex accounting needs, such as multi-entity consolidation or specialized industry-specific functions.
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Freshbooks emerges from user reviews as a reliable and user-friendly accounting solution for solopreneurs and small businesses. Its intuitive interface, mobile app access, and automated features like invoicing and online payments are consistently praised for saving time and streamlining workflows. Compared to competitors like QuickBooks, users appreciate Freshbooks' ease of use for non-accountants, while acknowledging its limitations in advanced functionalities like double-entry bookkeeping or inventory management. This makes it ideal for those starting out or needing a lightweight accounting solution, but potentially less suitable for complex financial needs as businesses grow. Another key differentiator for Freshbooks is its affordability, with tiered plans starting at an attractive price point. However, user reviews also highlight a potential drawback: as client bases expand, so does the cost, which can become a concern for some users. Additionally, while basic reporting and analytics are included, users seeking in-depth data analysis may find Freshbooks' capabilities limited compared to more robust competitors. Overall, user reviews paint a picture of Freshbooks as a user-friendly and affordable accounting solution for solopreneurs and small businesses seeking to simplify their financial management. Its strengths lie in ease of use, automation, and mobile access, while its limitations emerge in advanced features and scalability for larger businesses. Ultimately, the decision to choose Freshbooks hinges on individual needs and priorities, with users emphasizing the importance of weighing its strengths against its limitations to ensure a perfect fit.

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Users highly rate Bill.com's user-friendly interface, time-saving automation features, and excellent customer support. They appreciate the ability to easily track invoices, automate payments, and reconcile bank statements. Compared to other accounting software, Bill.com stands out for its seamless integration with popular business applications and its robust reporting capabilities. These strengths make it a valuable tool for businesses looking to streamline their financial operations and improve efficiency. While Bill.com excels in many areas, users have also noted some limitations. Some users find the software's pricing structure to be higher than competitors, and the lack of advanced inventory management features may be a drawback for businesses with complex inventory needs. Additionally, the software's reliance on an internet connection can be a concern for businesses that require offline access. Overall, Bill.com is an excellent choice for businesses seeking a user-friendly and efficient accounting solution. Its strengths in automation, integration, and reporting make it a valuable tool for streamlining financial operations. However, businesses with advanced inventory management needs or those requiring offline access may need to consider alternative options.

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