QuickBooks Online vs Bill.com

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Our analysts compared QuickBooks Online vs Bill.com based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.

Bill.com Software Tool

Product Basics

QuickBooks Online is a cloud-based accounting software designed for small and medium-sized businesses. It simplifies bookkeeping tasks like tracking income and expenses, managing invoices and payments, and generating financial reports. Its user-friendly interface and mobile accessibility make it ideal for entrepreneurs and non-accountants. Key benefits include automated data entry, real-time financial insights, and seamless collaboration with other online tools. Popular features include inventory management, payroll integration, and tax preparation assistance. Compared to similar products, QuickBooks Online shines in ease of use and scalability, offering tiered plans with varying features and pricing. Costs typically range from monthly subscriptions based on the number of users to additional fees for payroll and advanced features.

Pros
  • Easy to use
  • Mobile access
  • Automated tasks
  • Scalable plans
  • Integrates well
Cons
  • Limited customization
  • Costly add-ons
  • Customer support
  • Reporting restrictions
  • Learning curve
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Bill.com is a cloud-based software solution provider that automates financial processes for small and medium-scale businesses. It streamlines accounts payable and receivable management and uses AI and machine learning to reduce tedious data entry and manual errors. As an end-to-end option, it connects businesses with suppliers and clients to assist them in managing cash inflows and outflows.
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$25 Monthly
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Tailored to your specific needs
$25/User, Monthly
Get a free price quote
Tailored to your specific needs
Small 
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Windows
Mac
Linux
Android
Chromebook
Windows
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Linux
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Cloud
On-Premise
Mobile
Cloud
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Mobile

Product Assistance

Documentation
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Live Online
Videos
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Live Online
Videos
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Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Streamline Processes: Input, revise and deliver numerous invoices, expenses, checks and bills in just a few clicks with the batch invoicing module. Users may also cut and paste invoices and data from Excel into QuickBooks. 
  • Establish Permissions: Govern who may or may not review sensitive data as well as adjust custom permissions for deposits, sales, transactions and expense reports among other things with the user permissions functionality.  
  • Diminish Errors: Alleviate hazards, modify reminders and triggers, save time and initiate prompt reminders to obtain greater cash flows with the workflows accessory. 
  • Effortlessly Restore Data: Promptly back up any changes made in QuickBooks Online in addition to reviewing version histories with all changes made in its handy time log. 
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  • Gain Control: Set up approval workflows and custom roles to suit the department and team. Check pending approvals, sent invoices and other payment activity from the dashboard. 
  • Everything is Synchronized: Connect with leading accounting and payment tools to speed up reconciliations and keep the books consistent. 
  • Conduct International Business: Pay vendors in multiple countries and log in multiple currencies with ACH payments, international wires, virtual cards or checks. 
  • Guaranteed Security: Ensure premium data integrity through Transport Layer Security for data encryption and transmission. 
  • Boost Efficiency: Automate manual work, minimizing the possibility of error or duplicate entry, thereby saving time and boosting efficiency. 
  • Quick Account Receivables: Pay clients two times faster with digital invoices, automatic reminders and electronic payments. Set alerts and speed up accounts receivable with electronic payments. 
  • Simplify Accounts Payable: Save half the time otherwise spent on getting paid from national and international vendors. Gain more control, flexibility and visibility with the variety of payment options. Direct bills and review the notes through pre-determined approval workflows 
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  • Income and Expense Tracking: Import bank, credit card, PayPal, Square and other transactions as well as promptly sort them into the right tax categories with the income and expense tracking module. Users may also take pictures of receipts with their smartphones and link them directly to expenses. 
  • Invoicing: Trace invoice statuses, deliver payment reminders to patrons, immediately match payments to invoices, accept credit cards and complete free bank transfers directly from an invoice with the invoicing attribute. 
  • Estimations: Transform estimates into invoices, validate mobile signatures, review estimate statuses and modify estimates to align with business requirements via the estimations appliance. 
  • Reporting: Create a variety of reports, including product profit and loss, expense, balance sheet, inventory, enhanced sales, profitability and other reports, through this attribute. Users may also oversee crucial financial metrics including cash flow and revenue on one dashboard. 
  • Organize Receipts: Expeditiously arrange and associate expense receipts with transactions, keeping them all in one place. 
  • Inventory Tracking: Receive alerts when inventory is running low as well as monitor products and the cost of goods with the inventory tracking system. Users may even evaluate popular items, draft purchase orders and superintend vendors.  
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  • Automated Cleaning House Network: Get paid and receive payments faster with ACH payment processing that’s safe, speedy and cost-effective. Minimize the possibility of paper check theft with digital payments. 
  • International Payment: Send and receive payments from across the globe, and make workflows more efficient by processing domestic and international transactions for more than 130 countries. 
  • Automatically Sync the Data: Sync USD and local currency bills with leading accounting software packages like QuickBooks, Sage Intacct, Xero and Microsoft Dynamics 365 Business Central. 
  • Software Integration: Connect with the existing accounting software and allow data to flow between systems to keep everything up to date. Export information through templates, import bills and invoices to keep them up to date. 
  • Accounts Payable: Import invoices without any manual intervention. Get control, flexibility and visibility by using multiple payment options and tracking facilities. 
  • Accounts Receivable: Create and customize professional invoice templates for regular customers. Automate account receivables with automatic charges and payments. Get quick information on the receivables by tracking the status. 
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Product Ranking

#1

among all
Accounting Software

#42

among all
Accounting Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Accounts Payable Accounts Receivable Banking And Cash Management Budget And Expense Management Financial Statements And Revenue Management General Ledger And Chart Of Accounts Integration And Extensibility Inventory Management Journal Entries Mobile Support Multi-company Accounting And Asset Management Platform Capabilities Project Accounting Reporting And Analytics Tax Management 97 100 100 91 93 100 100 100 82 92 65 100 100 96 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 9426 reviews
Great User Sentiment 2020 reviews
84%
of users recommend this product

QuickBooks Online has a 'great' User Satisfaction Rating of 84% when considering 9426 user reviews from 6 recognized software review sites.

85%
of users recommend this product

Bill.com has a 'great' User Satisfaction Rating of 85% when considering 2020 user reviews from 5 recognized software review sites.

4.8 (23)
4.3 (14)
4.0 (2386)
4.4 (1165)
4.4 (594)
4.2 (523)
4.3 (5581)
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4.5 (26)
4.4 (6)
4.1 (816)
3.9 (312)

Awards

SelectHub research analysts have evaluated QuickBooks Online and concluded it deserves the award for the Best Overall Accounting Software available today and earns best-in-class honors for Accounts Receivable, Integration and Extensibility, Inventory Management, Platform Capabilities and Reporting and Analytics.

Analysts' Pick Award
Accounts Receivable Award
Integration and Extensibility Award
Inventory Management Award
Platform Capabilities Award
Reporting and Analytics Award

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Synopsis of User Ratings and Reviews

Easy to use: Intuitive interface and clear navigation make it accessible for users of various accounting experience levels.
Automated tasks: Streamlines workflows by automatically importing bank transactions, categorizing expenses, creating invoices, and sending reminders.
Real-time insights: Provides up-to-date financial information through customizable dashboards and reports, enabling informed decision-making.
Mobile accessibility: Access and manage finances anytime, anywhere with the mobile app.
Scalability: Grows with your business, offering different plans with varying features to accommodate evolving needs.
Integrations: Connects seamlessly with various business tools, such as bank accounts, payment gateways, and e-commerce platforms.
Payroll: Simplifies payroll processing, including tax calculations and direct deposits.
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Automated Workflow: Streamlines invoice processing, approval, and payment, saving time and reducing errors.
Centralized Platform: Manages all accounts payable and accounts receivable functions in one place, providing a comprehensive view of cash flow.
Seamless Integrations: Connects with popular accounting software, banks, and payment gateways, eliminating manual data entry and reconciliation.
Robust Reporting: Provides detailed insights into spending, cash flow, and vendor performance, enabling informed decision-making.
Improved Vendor Relationships: Automates vendor payments, reduces late fees, and strengthens supplier relationships.
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Limited customization: Lacks flexibility in customizing certain features, such as reports and chart of accounts, compared to some alternatives.
Costly add-ons: Essential features like payroll and advanced reporting often require additional fees, increasing the overall cost of ownership.
Customer support: Mixed reviews on the quality and availability of customer support, with some users reporting delays or difficulty reaching knowledgeable representatives.
Reporting restrictions: Certain financial reports and data exports have limitations, potentially requiring workarounds or manual adjustments.
Learning curve: While generally user-friendly, some features and functionalities may have a learning curve for those new to accounting software.
Occasional glitches: Users have reported occasional bugs or glitches that can disrupt workflows, requiring troubleshooting or waiting for fixes.
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Lack of Customization: Limited flexibility in customizing reports, workflows, and user permissions, making it difficult to adapt to specific business needs.
Limited Integration Options: Fewer pre-built integrations with other business applications compared to competitors, leading to manual data entry and potential errors.
Inconsistent User Interface: The user interface can be inconsistent across different modules, resulting in a steep learning curve and reduced efficiency.
Slow Response Times: Users have reported experiencing slow loading times and delays when processing large volumes of transactions or generating reports.
Limited Functionality for Complex Accounting: May not offer advanced features required for complex accounting needs, such as multi-entity consolidation or specialized industry-specific functions.
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QuickBooks Online remains a popular choice for many users, praised for its user-friendly interface and automated features. "It feels like Intuit took the complexity out of accounting and made it accessible even for someone like me with limited accounting experience," shared a small business owner. However, user reviews also highlight limitations, particularly around customization and cost. "I love the ease of use," stated a freelancer, "but the reporting options feel restrictive. I often have to export data and work with it in Excel to get the insights I need." This sentiment, coupled with complaints about the cost of add-ons like payroll, leads some users to compare QuickBooks Online to competitors. "Xero seems to offer more flexibility and advanced features," mentioned an accountant, "but the learning curve is steeper, and the monthly subscription is higher." Ultimately, the decision comes down to individual needs and priorities. For those seeking a balance of ease of use, automation, and affordability, QuickBooks Online continues to be a strong contender. However, users with more complex accounting needs or a desire for greater customization might find themselves looking towards competitors offering more robust features, even if it comes at a higher cost or with a steeper learning curve.

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Users highly rate Bill.com's user-friendly interface, time-saving automation features, and excellent customer support. They appreciate the ability to easily track invoices, automate payments, and reconcile bank statements. Compared to other accounting software, Bill.com stands out for its seamless integration with popular business applications and its robust reporting capabilities. These strengths make it a valuable tool for businesses looking to streamline their financial operations and improve efficiency. While Bill.com excels in many areas, users have also noted some limitations. Some users find the software's pricing structure to be higher than competitors, and the lack of advanced inventory management features may be a drawback for businesses with complex inventory needs. Additionally, the software's reliance on an internet connection can be a concern for businesses that require offline access. Overall, Bill.com is an excellent choice for businesses seeking a user-friendly and efficient accounting solution. Its strengths in automation, integration, and reporting make it a valuable tool for streamlining financial operations. However, businesses with advanced inventory management needs or those requiring offline access may need to consider alternative options.

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