QuickBooks Online vs Dynamics 365 Finance

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Our analysts compared QuickBooks Online vs Dynamics 365 Finance based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

QuickBooks Online is a cloud-based accounting software designed for small and medium-sized businesses. It simplifies bookkeeping tasks like tracking income and expenses, managing invoices and payments, and generating financial reports. Its user-friendly interface and mobile accessibility make it ideal for entrepreneurs and non-accountants. Key benefits include automated data entry, real-time financial insights, and seamless collaboration with other online tools. Popular features include inventory management, payroll integration, and tax preparation assistance. Compared to similar products, QuickBooks Online shines in ease of use and scalability, offering tiered plans with varying features and pricing. Costs typically range from monthly subscriptions based on the number of users to additional fees for payroll and advanced features.

Pros
  • Easy to use
  • Mobile access
  • Automated tasks
  • Scalable plans
  • Integrates well
Cons
  • Limited customization
  • Costly add-ons
  • Customer support
  • Reporting restrictions
  • Learning curve
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Dynamics 365 Finance, a cloud-based Accounting ERP (Enterprise Resource Planning) software, streamlines financial operations for mid-sized to large organizations. It automates core accounting tasks like general ledger, payables, receivables, and project accounting, providing real-time financial insights. Its strengths lie in scalability, integration with other Microsoft products, and industry-specific features. Users praise its ease of use, reporting capabilities, and workflow automation. However, some find the initial setup complex and customization options limited. Pricing is subscription-based, tiered by modules and user count. It's pricier than basic accounting software but cost-effective compared to comprehensive on-premise solutions.

Pros
  • Real-time insights
  • Scalable & flexible
  • Integrates with MS tools
  • Automates workflows
  • Easy to use (reported)
Cons
  • Complex setup (initial)
  • Limited customization
  • Pricier than basic options
  • Reporting can be complex
  • Subscription-based
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$25 Monthly
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$480/User, Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Streamline Processes: Input, revise and deliver numerous invoices, expenses, checks and bills in just a few clicks with the batch invoicing module. Users may also cut and paste invoices and data from Excel into QuickBooks. 
  • Establish Permissions: Govern who may or may not review sensitive data as well as adjust custom permissions for deposits, sales, transactions and expense reports among other things with the user permissions functionality.  
  • Diminish Errors: Alleviate hazards, modify reminders and triggers, save time and initiate prompt reminders to obtain greater cash flows with the workflows accessory. 
  • Effortlessly Restore Data: Promptly back up any changes made in QuickBooks Online in addition to reviewing version histories with all changes made in its handy time log. 
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  • Artificial Intelligence Data: Utilize Dynamics 365 Finance's AI-powered data tools to evaluate business health as well as boost financial controls, maximize cash flows, and develop and execute better business decisions. 
  • Budget Planning: Dwindle operation expenses and increase spending for businesses throughout various regions with the budget planning apparatus. 
  • Reduce Risks: Swiftly adjust to global and local financial regulations with a pliable standards-based chart of accounts and dimensions that permit users to effortlessly and properly superintend their financial operations. 
  • Power BI-Applicable: Initiate wiser, quicker actions and choices through the role-based workspaces that are embedded with Power BI's synergistic data visualization capabilities so users may examine KPIs with more depth as well as dive into transactions to overview the health of their business. 
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  • Income and Expense Tracking: Import bank, credit card, PayPal, Square and other transactions as well as promptly sort them into the right tax categories with the income and expense tracking module. Users may also take pictures of receipts with their smartphones and link them directly to expenses. 
  • Invoicing: Trace invoice statuses, deliver payment reminders to patrons, immediately match payments to invoices, accept credit cards and complete free bank transfers directly from an invoice with the invoicing attribute. 
  • Estimations: Transform estimates into invoices, validate mobile signatures, review estimate statuses and modify estimates to align with business requirements via the estimations appliance. 
  • Reporting: Create a variety of reports, including product profit and loss, expense, balance sheet, inventory, enhanced sales, profitability and other reports, through this attribute. Users may also oversee crucial financial metrics including cash flow and revenue on one dashboard. 
  • Organize Receipts: Expeditiously arrange and associate expense receipts with transactions, keeping them all in one place. 
  • Inventory Tracking: Receive alerts when inventory is running low as well as monitor products and the cost of goods with the inventory tracking system. Users may even evaluate popular items, draft purchase orders and superintend vendors.  
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  • Elaborate Reporting: Balance and close books quicker with in-depth reporting and real-time analytics appliances. Users may enable pliable financial reports that showcase numerous currencies and legal entities to administer foreign exchanges and expedite end-of-month bookkeeping procedures. 
  • Grow Revenue: Work with machine learning capabilities that come with reporting, financial intelligence and analytics that compile forecasted recommendations and provide guidance for opportune customer expenditures. 
  • Role-Based Workspaces: Personalize crucial documents and reports such as invoices and statements that align with ever-changing business necessities with the role-based workspaces and modules. Users may also activate automatic recurring bills that seamlessly adapt to new revenue recognition rules, dwindle audit costs and cipher financial statements with precision.  
  • Compliances: Ensure that businesses align with local and global standards to reduce risks with the compliance attribute that guarantees compliance in approximately 37 countries and 42 languages. 
  • Financial Planning: Keep organizations running smoothly whether they're local, abroad or both with the financial process automation, financial planning and analysis, encumbrance and budget control modules. 
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Product Ranking

#1

among all
Accounting Software

#47

among all
Accounting Software

Find out who the leaders are

Analyst Rating Summary

93
85
97
0
100
87
100
100
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Accounts Receivable
Banking and Cash Management
General Ledger and Chart of Accounts
Integration and Extensibility
Inventory Management
Banking and Cash Management
Budget and Expense Management
Financial Statements and Revenue Management
General Ledger and Chart of Accounts
Project Accounting

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

QuickBooks Online
Dynamics 365 Finance
+ Add Product + Add Product
Accounts Payable Accounts Receivable Banking And Cash Management Budget And Expense Management Financial Statements And Revenue Management General Ledger And Chart Of Accounts Integration And Extensibility Inventory Management Journal Entries Mobile Support Multi-company Accounting And Asset Management Platform Capabilities Project Accounting Reporting And Analytics Tax Management 97 100 100 91 93 100 100 100 82 92 65 100 100 96 100 0 87 100 100 100 100 0 60 72 0 65 0 97 0 97 0 25 50 75 100
89%
11%
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we're gathering data
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86%
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we're gathering data
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17%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

33%
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67%
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User Sentiment Summary

Great User Sentiment 9426 reviews
Great User Sentiment 3543 reviews
84%
of users recommend this product

QuickBooks Online has a 'great' User Satisfaction Rating of 84% when considering 9426 user reviews from 6 recognized software review sites.

89%
of users recommend this product

Dynamics 365 Finance has a 'great' User Satisfaction Rating of 89% when considering 3543 user reviews from 5 recognized software review sites.

4.8 (23)
4.0 (19)
4.0 (2386)
3.6 (90)
4.4 (594)
n/a
4.3 (5581)
4.5 (3273)
4.5 (26)
4.0 (40)
4.1 (816)
3.6 (121)

Awards

SelectHub research analysts have evaluated QuickBooks Online and concluded it deserves the award for the Best Overall Accounting Software available today and earns best-in-class honors for Accounts Receivable, Integration and Extensibility, Inventory Management, Platform Capabilities and Reporting and Analytics.

Analysts' Pick Award
Accounts Receivable Award
Integration and Extensibility Award
Inventory Management Award
Platform Capabilities Award
Reporting and Analytics Award

SelectHub research analysts have evaluated Dynamics 365 Finance and concluded it earns best-in-class honors for Budget and Expense Management.

Budget and Expense Management Award

Synopsis of User Ratings and Reviews

Easy to use: Intuitive interface and clear navigation make it accessible for users of various accounting experience levels.
Automated tasks: Streamlines workflows by automatically importing bank transactions, categorizing expenses, creating invoices, and sending reminders.
Real-time insights: Provides up-to-date financial information through customizable dashboards and reports, enabling informed decision-making.
Mobile accessibility: Access and manage finances anytime, anywhere with the mobile app.
Scalability: Grows with your business, offering different plans with varying features to accommodate evolving needs.
Integrations: Connects seamlessly with various business tools, such as bank accounts, payment gateways, and e-commerce platforms.
Payroll: Simplifies payroll processing, including tax calculations and direct deposits.
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Streamlined Workflow: Automates tasks like payables, receivables, and GL, saving time and reducing errors. Users highlight improved efficiency and fewer manual processes.
Real-Time Insights: Provides instant access to financial data through dashboards and reports, enabling data-driven decisions. Users appreciate the ability to quickly track performance and make informed choices.
Seamless Integration: Connects seamlessly with other Microsoft products like Office 365 and Power BI for a unified user experience and enhanced data sharing. Users value the convenience and improved collaboration across departments.
Industry-Specific Solutions: Pre-built templates and industry-focused features cater to specific needs in sectors like retail, manufacturing, and non-profits. Users benefit from faster implementation and reduced customization costs.
Scalability and Flexibility: Adapts to your growing needs with cloud-based architecture and modular functionality. Users praise the ability to easily add users and modules as their business expands.
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Limited customization: Lacks flexibility in customizing certain features, such as reports and chart of accounts, compared to some alternatives.
Costly add-ons: Essential features like payroll and advanced reporting often require additional fees, increasing the overall cost of ownership.
Customer support: Mixed reviews on the quality and availability of customer support, with some users reporting delays or difficulty reaching knowledgeable representatives.
Reporting restrictions: Certain financial reports and data exports have limitations, potentially requiring workarounds or manual adjustments.
Learning curve: While generally user-friendly, some features and functionalities may have a learning curve for those new to accounting software.
Occasional glitches: Users have reported occasional bugs or glitches that can disrupt workflows, requiring troubleshooting or waiting for fixes.
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Complex Setup: Initial configuration and data migration can be complex, requiring professional assistance for larger organizations, leading to higher implementation costs.
Limited Customization: While offering flexibility, extensive customization can be expensive and require developer resources, potentially negating cost savings and increasing maintenance needs.
Subscription-Based Cost: Ongoing subscription fees can be higher than upfront costs of on-premise solutions, especially for smaller businesses with limited usage, raising concerns about long-term affordability.
Reporting Complexity: Advanced reporting features can have a learning curve for non-technical users, requiring training or dedicated personnel, impacting user adoption and efficiency.
Mobile App Limitations: Some users report occasional glitches and lack of full feature parity with the desktop version, hindering on-the-go access and real-time updates.
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QuickBooks Online remains a popular choice for many users, praised for its user-friendly interface and automated features. "It feels like Intuit took the complexity out of accounting and made it accessible even for someone like me with limited accounting experience," shared a small business owner. However, user reviews also highlight limitations, particularly around customization and cost. "I love the ease of use," stated a freelancer, "but the reporting options feel restrictive. I often have to export data and work with it in Excel to get the insights I need." This sentiment, coupled with complaints about the cost of add-ons like payroll, leads some users to compare QuickBooks Online to competitors. "Xero seems to offer more flexibility and advanced features," mentioned an accountant, "but the learning curve is steeper, and the monthly subscription is higher." Ultimately, the decision comes down to individual needs and priorities. For those seeking a balance of ease of use, automation, and affordability, QuickBooks Online continues to be a strong contender. However, users with more complex accounting needs or a desire for greater customization might find themselves looking towards competitors offering more robust features, even if it comes at a higher cost or with a steeper learning curve.

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Dynamics 365 Finance users offer a mixed bag of opinions, with praise for its robust functionality and cloud-based accessibility countered by criticisms of its complexity and implementation hurdles. Compared to competitors like SAP Business One and Sage Intacct, Dynamics 365 shines in its tight integration with other Microsoft products and its advanced business intelligence capabilities. However, its steeper learning curve and higher upfront costs can be deterrents. Users laud the software's comprehensive financial management features, from core accounting to project accounting and budgeting. One reviewer, a finance manager at a mid-sized manufacturing firm, highlighted the ease of generating real-time financial reports, enabling them to make data-driven decisions. Another user, the CFO of a growing tech startup, appreciated the seamless integration with Dynamics 365 Sales, streamlining order-to-cash processes. However, the complexity of the software is a recurring pain point. Users report a significant learning curve, requiring extensive training and support, especially for non-technical users. A controller at a non-profit organization mentioned the difficulty in customizing workflows, making it less adaptable to their specific needs compared to more user-friendly competitors like Sage Intacct. Implementation challenges also surface in reviews, with users citing lengthy setup times and integration issues. One reviewer, an accountant at a construction company, emphasized the need for experienced consultants to navigate the initial setup, adding to the overall cost. This can be a disadvantage for smaller businesses or those with limited IT resources. Despite these drawbacks, Dynamics 365 Finance's strengths in functionality, scalability, and future-proof cloud technology make it a compelling choice for larger organizations with complex financial needs and the resources to invest in its implementation. For smaller businesses or those seeking a more user-friendly option, other alternatives might be a better fit.

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