Sage Intacct vs FreeAgent

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Our analysts compared Sage Intacct vs FreeAgent based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Sage Intacct is a cloud-based accounting software designed for growing businesses with complex needs. It centralizes financial data, automates tasks, and offers real-time insights, streamlining financial operations. Ideal for mid-sized organizations with multi-entity structures and diverse accounting requirements, Intacct scales with your growth and seamlessly integrates with other business systems. Users praise its intuitive interface, customizable dashboards, and robust reporting capabilities. Automation features like purchase order approvals and multi-currency transactions save time and reduce errors. Additionally, Intacct's strong security and compliance features provide peace of mind. While pricing varies based on individual needs and usage, Intacct typically falls within the mid-range for enterprise-level accounting software. Costs are subscription-based, with monthly or annual payment options. Compared to similar products, Intacct users highlight its scalability, flexibility, and user-friendliness as key differentiators.

To learn more about Sage, visit our Sage company page.

Pros
  • Cloud-based & scalable
  • Automates tasks & saves time
  • Real-time insights & reporting
  • Flexible & customizable
  • Strong security & compliance
Cons
  • Higher cost than basic software
  • Steeper learning curve
  • Limited mobile functionality
  • Customization can be complex
  • Fewer integrations than some competitors
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FreeAgent is a cloud-based accounting software designed for small businesses and freelancers. It streamlines tasks like invoicing, expense tracking, and tax filing, offering a user-friendly interface and mobile app for on-the-go management. FreeAgent shines for its intuitive design and automation features, making it ideal for those with limited accounting knowledge. Key benefits include automatic bank feeds, expense categorization with receipt scanning, and HMRC-compliant VAT returns. Popular features like project tracking and time billing further cater to freelancers and service-based businesses. Compared to similar products, user reviews praise FreeAgent's ease of use and excellent customer support. However, its focus on simplicity may lack the advanced features sought by larger businesses or those with complex accounting needs. Pricing starts at a monthly subscription fee, with additional costs for features like multiple users or payroll. FreeAgent offers a free trial to allow potential users to test its capabilities before committing.

Pros
  • Easy to use
  • Mobile app access
  • Automated tasks
  • Freelancer-friendly
  • Good customer support
Cons
  • Limited features for complex needs
  • Higher cost for multiple users
  • Not ideal for large businesses
  • Invoice customization limited
  • Reporting could be more robust
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$10,000 Annually
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$6.50 Monthly
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On-Premise
Mobile
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ACD
Meals on Wheels
MemberCilcks
Nextmune
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Product Assistance

Documentation
In Person
Live Online
Videos
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FAQ
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Knowledge Base
24/7 Live Support
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Product Insights

  • Data Analysis: Offers robust reporting tools. It enables users to track metrics across various locations and provides easy-to-view custom reports and dashboards. 
  • Visibility: The program’s visualization tools are customizable so that users can adjust what they see based on individualized needs. Visualization methods include graphs, charts and tables. This feature can alleviate the amount of time that employees spend combing through data to gain actionable insights. 
  • Process Control: Gives users control over a wide variety of tasks associated with financial management. It provides visualization of cash flow, automates processes based on user-inputted requirements and lets users develop their own configurable dashboards. 
  • Integration: Offers integration with platforms such as Salesforce and Avalara to increase the usability of the program. Pre-built connections are available through the Sage Intacct Marketplace, and custom connections can also be deployed to further personalize the solution. 
  • Accessibility: Available for deployment both in-cloud and on-premise. These diverse installation methods make the program accessible to a variety of users and companies that have different needs. 
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  • Effortless Time Saving: Automate tasks like invoicing, expense tracking, and tax filing, freeing up time for what matters most.
  • Simplified Organization: Stay on top of your finances with a clear overview of income, expenses, and cash flow, all in one place.
  • Enhanced Accuracy and Compliance: Reduce errors and ensure compliance with automatic bank feeds, VAT returns, and HMRC filing.
  • Mobile Access on the Go: Manage your finances from anywhere with the convenient mobile app, perfect for busy freelancers and entrepreneurs.
  • Streamlined Collaboration: Easily share invoices, track project progress, and collaborate with clients and team members.
  • Peace of Mind and Support: Gain confidence knowing your finances are in order, backed by excellent customer support whenever you need it.
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  • General Ledger: Contains pre-built dimensions such as customer, location, department, warehouse and class. It also allows users to add their own dimensions. Required dimension values can be inputted so that certain values are mandatory for entries to post to designated accounts. 
  • Accounts Payable: This feature lets users set spending limits and define workflows and approvals. Users can easily view AP liabilities as well as check and bill register reports in real time. Users can automate ACH, check and credit card payments through the Vendor Payment Services function, which is built on the American Express Global Commercial Services infrastructure. 
  • Accounts Receivable: The program enables customers to generate recurring invoices and to attach customer information to transactions. It integrates with other business processes to centralize sales orders, quotes and invoices. Configurable dashboards and other visualizations are included in this function and allow users to look at data points such as deferred revenue and customer aging. 
  • Purchasing: Allows users to analyze costs and monitor budget vs. actual information through dashboards and reporting tools. These dashboards are role-based for security and ease of access and also contain budget performance information, price break monitoring and purchase quote functionality. The feature gives users more control over the entirety of the procure-to-pay process. 
  • Order Management: Users can leverage point-and-click functionality to set up individualized workflows and pricing requirements in the order management system. The program can be easily connected to Salesforce CRM, which allows users to share order status and pricing data across a business and reduce duplicate data entry. The solution includes sales tax and regulatory compliance through integration with Avalara. Order fulfillment rates, inventory quantities and sales data can be viewed in real time through this feature. 
  • Cash Management: Includes a live view of funds and cash flows through all associated credit cards, savings accounts and checking accounts. The management of cash across multiple locations is also supported. The system enables the application of payments to accounts that aren’t associated with an invoice and the recording of POS payments that aren’t connected to a specific customer. 
  • Reporting and Dashboards: This program can track both financial and operational data such as SaaS metrics, machine availability, etc. The system also has the ability to discover trends, drill down to source transactions and look at roll-up figures for multiple locations or entities. The solution includes more than 150 financial reports along with the ability to develop customized reports based on business needs. 
  • Digital Board Book: Produces metrics such as Annual or Monthly Recurring Revenue (ARR or MRR), churn, Committed Monthly Recurring Revenue (CMRR), Customer Acquisition Cost (CAC) and Customer Lifetime Value (CLTV). This analysis is conducted in real time using transactional data obtained from Sage Intacct and Salesforce. 
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  • Estimates: Send estimates and invoices via email and keep a tab on the approval and rejection. Convert accepted estimates into invoices. Manage outstanding amounts with the Invoice Timeline. 
  • Expenses: Save photos of the receipt directly from the mobile phone. Keep a tab on the running balance for reimbursement by tracking employee expenses. Track payments using live bank feeds or by importing bank statements.  
  • Tracking: Keep a record of when work was completed. Create an invoice for unbilled time and send it to the client. Check where time is spent across the active projects with timesheet reports.Payment tracking can be done by uploading a picture of the receipt through the mobile app. Reminders for making payments are sent automatically by setting up recurring invoices. Track invoices, taxes, estimates, alongside expenses. 
  • Dashboard: Monitor profit and loss with cash flow reports and the invoice timeline. 
  • Project Management: Create a project by adding billing rates, tasks, default currency, budget, start and end date. Attach charges and billable and non-billable time to projects and invoice the cost to customers. 
  • Expense Management: Categorize charges by currency and link them to a particular activity. Track and document expenses once the invoice is settled. Forgo the need to upload bank statements with the feed enabled. Include bank statements in the reporting after uploading. 
  • Navigation: Display data and keep track of the business’s financial health. Access invoices, time slips, estimates and projects from the dashboard. 
  • Payment: Integrate with PayPal, Stripe and GoCardless to pay bills easily. Make direct payments and add links to the payment system in the invoice templates. Conduct transactions in more than 80 countries around the globe. 
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Product Ranking

#9

among all
Accounting Software

#86

among all
Accounting Software

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Analyst Rating Summary

89
82
96
89
77
84
91
79
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Financial Statements and Revenue Management
General Ledger and Chart of Accounts
Inventory Management
Journal Entries
Project Accounting
Platform Security
Financial Statements and Revenue Management
Mobile Support
Project Accounting
Tax Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Sage Intacct
FreeAgent
+ Add Product + Add Product
Accounts Payable Accounts Receivable Banking And Cash Management Budget And Expense Management Financial Statements And Revenue Management General Ledger And Chart Of Accounts Integration And Extensibility Inventory Management Journal Entries Mobile Support Multi-company Accounting And Asset Management Platform Capabilities Project Accounting Reporting And Analytics Tax Management 96 77 91 92 100 100 96 100 100 30 96 79 100 96 100 89 84 79 68 98 88 85 78 81 97 70 89 97 70 95 0 25 50 75 100
89%
11%
0%
89%
0%
11%
56%
28%
16%
83%
6%
11%
80%
20%
0%
80%
0%
20%
85%
0%
15%
69%
0%
31%
100%
0%
0%
100%
0%
0%
100%
0%
0%
88%
0%
12%
92%
0%
8%
69%
0%
31%
100%
0%
0%
57%
0%
43%
100%
0%
0%
80%
0%
20%
20%
0%
80%
100%
0%
0%
90%
10%
0%
70%
0%
30%
67%
11%
22%
89%
0%
11%
100%
0%
0%
100%
0%
0%
89%
5%
6%
63%
0%
37%
100%
0%
0%
100%
0%
0%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

33%
0%
67%
33%
0%
67%
83%
0%
17%
100%
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User Sentiment Summary

Great User Sentiment 2342 reviews
Great User Sentiment 200 reviews
86%
of users recommend this product

Sage Intacct has a 'great' User Satisfaction Rating of 86% when considering 2342 user reviews from 5 recognized software review sites.

87%
of users recommend this product

FreeAgent has a 'great' User Satisfaction Rating of 87% when considering 200 user reviews from 3 recognized software review sites.

5.0 (20)
n/a
4.3 (1018)
4.3 (29)
n/a
4.4 (125)
4.2 (288)
n/a
4.5 (79)
n/a
4.3 (937)
4.3 (46)

Awards

SelectHub research analysts have evaluated Sage Intacct and concluded it earns best-in-class honors for Inventory Management and Reporting and Analytics.

Inventory Management Award
Reporting and Analytics Award

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Synopsis of User Ratings and Reviews

Intuitive User Interface: Precisely 65% of users stated it has an intuitive and user-friendly interface with a manageable learning curve.
Configurable: Approximately 90% of users conveyed that the product is customizable to fit their organization's needs.
Competent Performance: The quality, scalability and overall performance are favorable to 94% of users.
An Assortment of Features: According to 54% of users, the product has a wide range of features including accounts payable and receivable, bank reconciliation, time tracking, 1099 forms and more.
Ideal Integrations: Merges with various third-party systems such as Salesforce, Nexonia, Expensify, Bill.com and more, as stated by 94% of users.
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Intuitive interface: Users consistently praise FreeAgent's user-friendly design, making it easy to navigate and find features even without accounting expertise.
Automated tasks: FreeAgent automates many time-consuming accounting tasks, such as bank reconciliation, VAT calculation, invoice creation, and mileage tracking.
Comprehensive features: The software offers a wide range of features to manage all aspects of accounting, including invoicing, expenses, projects, taxes, and payroll.
Mobile app: FreeAgent's mobile app allows users to manage finances on the go, access key features, and capture receipts with ease.
Excellent customer support: Users consistently rate FreeAgent's customer support highly, with quick and helpful responses to queries.
Integrations: FreeAgent integrates with various popular business tools, such as bank accounts, payment gateways, and expense management apps.
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Dawdling Customer Support: Of the users who discussed customer support, roughly 64% said it was lagging in resources and took a long time to get in touch with them.
Lagging Search Tool: Approximately 45% of users said the search and reporting tools aren't as effective as some of the software's other idiosyncrasies.
High Cost: Subscription-based pricing, often exceeding the budgets of smaller businesses or those with simpler accounting needs.
Steep Learning Curve: Feature-rich interface can feel overwhelming for beginners, requiring initial training and time investment.
Limited Mobile Functionality: Mobile app lacks access to many core features, hindering on-the-go workflow for some users.
Customization Complexity: Advanced customization options often require technical expertise or paid consultations.
Integration Gaps: While offering major integrations, it may lack connections to specific niche software used by some businesses.
No Built-in Payroll: Requires integrating a separate payroll solution, adding complexity and additional costs.
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Limited customization options: While FreeAgent offers some customization, users report feeling restricted in terms of branding and layout compared to other accounting software.
Learning curve for complex features: Some users find FreeAgent's advanced features, like inventory management or project accounting, have a steeper learning curve compared to basic functionalities.
Higher pricing for larger businesses: FreeAgent's pricing scales with the number of users and features needed, making it potentially expensive for larger businesses with complex accounting requirements.
Limited integrations with some industry-specific tools: While FreeAgent integrates with popular business tools, some users in specific industries might miss integrations with specialized software they rely on.
Occasional bugs and glitches: Some users report encountering occasional bugs or glitches within the software, although FreeAgent's customer support is generally praised for responsiveness.
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Sage Intacct user reviews paint a picture of a powerful, customizable accounting software ideal for mid-sized, growing businesses. Users praise its real-time reporting, cloud-based accessibility, and ability to handle complex financial structures. Compared to competitors, Intacct shines in scalability and customization, effortlessly adapting to multi-entity operations and unique accounting needs. This agility is crucial for dynamic businesses operating in diverse markets. However, its strengths come with caveats. Intacct's feature-rich nature can be daunting for beginners, requiring dedicated training and technical know-how. Additionally, its subscription-based pricing can be prohibitive for smaller companies or those with simpler accounting requirements. The limited mobile functionality and lack of built-in payroll are also shortcomings some users find frustrating. Overall, Sage Intacct earns its positive reviews by empowering businesses with robust functionalities and seamless scalability. However, its complexity and premium cost may leave smaller players or those needing basic accounting solutions searching for a more accessible, budget-friendly alternative.

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FreeAgent carves a niche for itself in the accounting software world, earning enthusiastic praise from users seeking an intuitive and automated solution to manage their finances. Its user-friendly interface and wealth of automated features like bank reconciliation and VAT calculation, often cited as lifesavers, make it ideal for solopreneurs and small businesses who want to ditch spreadsheets and manual data entry. This convenience, however, comes with a trade-off: some users feel limited by FreeAgent's customization options, especially compared to the robust branding and layout control offered by competitors like Xero. FreeAgent's strengths truly shine in its mobile app and excellent customer support. Users adore the on-the-go access and quick, helpful resolutions to queries. This agility differentiates FreeAgent from some software giants notorious for sluggish mobile experiences and frustratingly long wait times for assistance. However, power users with complex accounting needs might find FreeAgent's advanced features, like project accounting, less intuitive than Xero's, requiring a steeper learning curve. Ultimately, FreeAgent's user reviews paint a picture of a friendly, efficient, and mobile-first accounting solution. It excels at simplifying finances for non-accountants and automating tedious tasks, but its customization limitations and potential learning curve for advanced features might make larger businesses or those seeking extensive control look elsewhere. In the quest for simplicity and time-saving automation, FreeAgent stands out as a top contender, especially for solopreneurs and small businesses just starting their financial journey.

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