Our analysts compared Xero vs AppZen based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all Accounting Software
Xero has a 'great' User Satisfaction Rating of 86% when considering 4652 user reviews from 5 recognized software review sites.
SelectHub research analysts have evaluated Xero and concluded it earns best-in-class honors for Integration and Extensibility and Mobile Support.
Xero’s users say it’s easy to use and has good accounting and bookkeeping capabilities. Most found the price to be acceptable, with some complaints about issues they ran into while trying to switch to a lower pricing tier. More than 70% loved the customer service and felt their representatives were extremely helpful. It has a range of features including band feeds, invoice creation, integrations and reconciliation processes. The reconciliation was particularly popular with over 80% of reviewers who mentioned it describing positive experiences. One issue with the system came in making updates to invoices after they’d been saved. Some users said they were sent prematurely to clients or claimed to have difficulties changing the data at a later date. Many also felt that the implementation process for the new platform was difficult, but that once they learned where things were they felt comfortable. This may be a good choice for small and medium businesses. Larger companies should consider a system that’s able to handle a higher volume.
AppZen is an accounting software solution that has received mixed reviews from users in the past year. Many users praise its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about its accuracy, limited integration options, and lack of support for certain accounting practices. Compared to similar products, AppZen is often praised for its ease of use and ability to automate complex accounting tasks. However, it falls short in areas such as accuracy and support, which can be crucial for businesses that rely heavily on their accounting software. AppZen's customizable dashboards and reporting capabilities set it apart from other solutions, allowing users to tailor the software to their specific needs. Overall, AppZen is best suited for small to mid-sized businesses that prioritize ease of use and customization. However, businesses with complex accounting needs or a reliance on specific accounting practices may need to consider alternative solutions.
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