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Xero vs Chargify

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Our analysts compared Xero vs Chargify based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
Xero Software Tool
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Chargify Software Tool
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Product Basics

Analyst Rating

92 Detailed Analysis

User Sentiment

Great User Sentiment (4652 Reviews)

Analyst Rating

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Detailed Analysis

User Sentiment

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( Reviews)
Xero is a cloud-based accounting software designed for small businesses. It streamlines bookkeeping tasks like invoicing, expense tracking, bank reconciliation, and payroll, all accessible from any device. Xero boasts user-friendly interfaces and automated features, saving time and simplifying financial management. Popular features include online invoicing with reminders, bank feeds for automatic transaction import, and customizable reports for insights into cash flow and profitability. While Xero caters well to various industries, its strengths lie in freelancer/contractor work, startups, and service-based businesses. Pricing scales with business size and complexity, starting at a monthly subscription for basic accounting needs and increasing with additional features and users. Compared to some competitors, Xero offers a robust mobile app, strong integrations with third-party tools, and a focus on user experience. However, it may lack advanced inventory management or complex accounting functions suited for larger enterprises. Ultimately, Xero's value proposition lies in its ease of use, automation, and scalability, making it a popular choice for small businesses seeking a streamlined and efficient accounting solution.

Pros:
  • Cloud-based access anywhere
  • Easy invoicing and expense tracking
  • Automated bank reconciliation
  • User-friendly interface
  • Mobile app for on-the-go use
 Cons:
  • Learning curve for new users
  • Limited inventory management
  • No built-in payroll (separate fee)
  • Higher cost for advanced features
  • Limited phone support
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Chargify is a billing and revenue management system for B2B SaaS companies. Acquired by Scaleworks in 2016, it addresses the complexities associated with recurring bills. It combines the latest technology, extensive subscription expertise and customer service to work on the pain points of the subscription business. With an understanding of the challenges associated with billing and revenue management, it implements the right technology to resolve issues across company portfolios. It removes bottlenecks and empowers the team to launch products, sign up customers and manage the process.
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Product Assistance

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Product Insights

  • Affordable Payroll: Take advantage of the free trial to see how much time automated data entry can save and assess if the solution is a good fit for the business. Save countless hours on tracking expenses, calculating payments, processing payroll and more.
  • Better Interoperability: Centralize company processes and handle a wide range of functionality with more than 700 add-ons available through the app marketplace. This includes programs for CRM, e-commerce, inventory, invoicing, job tracking, payroll, time and attendance and more.
  • Centralizes Data and Processes: Organize information and put the primary software that handles day-to-day issues all in one place. Manage files to a document library where users can see originals next to updated versions. Send files to stakeholders to ensure a clear flow of information.
  • Saves Time: Eliminate tedious data entry and ensure better data integrity by cutting down on human error. Provide a clear documentation trail to ensure that the business is running ethically and save time hunting for documents when it’s time to verify the information.
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  • Improve Efficiency: Digitize every part of accounting, including subscription management, event-based billing, revenue recognition and retention and billing to prevent duplication, manual error and improve accuracy and efficiency. 
  • Accurate Billing: Gain the flexibility to charge, rate and invoice the way a business wants, whether through simple subscription payments or an event-based structure. 
  • Better Insights: Get real-time data to more accurately comprehend the revenue inflow, products and customer behavior. Provide a more complete understanding of the billing pattern and revenue cycle. Make a well-informed decision. 
  • Effective Onboarding: Get quick and assisted implementation with three levels of onboarding support — email, guided, and strategic. Finish the process without signing any contracts, sign-up or transaction fees. 
  • More Affordable: Leverage fixed monthly pricing structure and round-the-clock support provided by dedicated team members without giving up any revenue percentage. Run a subscription management system without any contract, transaction fee or sign-up cost. 
  • Greater Compliance: Ensure that every process is carried out correctly by keeping stringent tax laws and policies in mind. 
  • Flexible Payments: Manage several billing scenarios, including trial periods, setup charges, custom dates, annual or monthly cycles, extra fees for add-ons, by usage, by user, through invoice and automatic payments. 
  • Out-Of-The-Box Functionalities: Get started in minutes with public sign-up pages and a billing portal for consumer-facing subscription management. 
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  • Payroll Processing: Provide payroll across 50 states. See when payments are due, track them and ensure on time payment. Analyze accounts payable with a quick view, schedule advanced payments and make batch payments.
  • Banking: Connect to the right bank to track and facilitate transactions daily. Keep an eye on the flow of money through a secure connection that goes directly into the solution.
  • Expense Management: Seamlessly track and manage expense claims. Access real-time data and reports that provide insight into patterns and trends. Record costs, see and approve claims, view overall spending and dole out reimbursements. Capture receipts to monitor employee spending and verify costs.
  • Project Management: Integrate with other workflows to facilitate financial project management. Provide a quote for client work before you begin to track time, costs, profitability and other variables for an accurate invoice.
  • Customer History: Use smart lists and contacts to contact details, emails, past sales, emails, invoices, past payments and more when working with a partner or client.
  • Mobile App: Let users track bank transactions, send invoices, access supplier details and more, from any mobile device.
  • Inventory Management: Undertake basic inventory management, including taking inventory, seeing what was bought or sold, look at reports on how well items are doing and get invoices and orders.
  • Gusto Integration: Calculate and pay taxes, deductions and employees through an integration with the accounting software Gusto. Simplify compliance and keep on top of industry updates.
  • Other Capabilities: Processes payment in multiple currencies, calculates sales taxes, tracks purchase orders, manages files and does several other administrative tasks.
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  • Subscription Management: Eliminate the compounding management burden on the employees by providing a centralized interface to keep a tab on all the subscription activity. Empower the team with the tool to deliver better customer service, strengthen relationships and increase lifetime value. 
  • Revenue Retention: Prevent payment failure by sending the clients customized emails regarding the end of trial, renewal or credit card expiration. Implement a dunning strategy to communicate with past customers, monitor past-due account reporting and manage the cancellation process. 
  • Billing:
    • Offer Management: Turn the product into a custom catalog with Rapid offer builder, where the customer receives an offer with a unique price that changes over time. Use flexible and customizable pricing and test its elasticity without affecting existing offers. 
    • Event-based Billing: Create multi-dimensional billing models with real-time data streaming and analytics. Bill on value and stay ahead of the marketing trend. 
    • Billing Scenarios: Align pricing strategy by experimenting with different recurring models concerning how consumers use the product. Align monetization, both based and metered, with the way customers consume the data quantity. Maximize revenue growth by combining multiple billing models to create hybrid pricing. 
    • Payments: Connect with Stripe and leverage its automatic card updater feature. Integrate with leading payment gateways to scale payment solutions like Braintree, Forte, Square, BlueSnap and more. Work with various payment gateways and rest assured that the billing is compliant with all the tax laws. 
  • Data and Analytics:
    • Stream: Get pre-configured data infrastructure to power event-driven products. Identify problems in real-time and empower the customer success team to respond to the situation immediately. Build cutting-edge, event-driven products with Stream. 
    • Business Intelligence: Obtain real-time custom analytics with the self-service analytics tools. Use intuitive analytics tools which can help create actionable metrics with customizable dashboards. 
  • Revenue Recognition: Automatically calculate the revenue schedule by checking the billing frequency and transaction price. Ensure accuracy and compliance with the ASC 606 and IFRS 15. Provide the business with a deferred revenue report to help make an informed decision regarding converting it from liability to income. 
  • Integrations: Integrate with CRM, SFDC and other programs such as Avalara, Gmail, HubSpot, Mailchimp, Quickbooks, Slack, Salesforce, SMS by Zapier, Xero and Zendesk. 
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Product Ranking

#3

among all
Accounting Software

#132

among all
Accounting Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Accounts Payable Accounts Receivable Banking And Cash Management Budget And Expense Management Financial Statements And Revenue Management General Ledger And Chart Of Accounts Integration And Extensibility Inventory Management Journal Entries Mobile Support Multi-company Accounting And Asset Management Platform Capabilities Project Accounting Reporting And Analytics Tax Management 93 97 100 89 89 100 100 83 100 100 79 89 100 90 92 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 4652 reviews
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86%
of users recommend this product

Xero has a 'great' User Satisfaction Rating of 86% when considering 4652 user reviews from 5 recognized software review sites.

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Awards

SelectHub research analysts have evaluated Xero and concluded it earns best-in-class honors for Integration and Extensibility and Mobile Support.

Integration and Extensibility Award
Mobile Support Award

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Synopsis of User Ratings and Reviews

Affordable: Of all the reviews that mentioned price, over 70% felt it was well within their price range and felt satisfied.
Good Customer Service: Over 70% of reviews that mentioned the customer support said they received excellent service, especially from their reps.
Excellent Functionality: In more than 50% of all reviews that mentioned features, users were happy with its capabilities. They especially like the integrations, reconciliation process, invoices and accounting functions.
Simple and intuitive interface: Xero's clean layout and straightforward navigation make it easy for users of all skill levels to manage their finances. In over 80% of reviews that mentioned the UI, users said it was easy to navigate.
Automated tasks: Xero automates repetitive tasks like invoicing, expense tracking, and bank reconciliation, saving users valuable time and reducing errors.
Mobile app for on-the-go access: Manage your finances and stay up-to-date on your business performance anytime, anywhere with Xero's mobile app.
Customizable reports and dashboards: Gain valuable insights into your cash flow, profitability, and other key financial metrics with Xero's customizable reports and dashboards.
Multi-user access and permissions: Collaborate with team members and advisors seamlessly with Xero's secure multi-user access and permission controls.
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Flexible Billing Options: Chargify accommodates various billing models, including subscriptions, one-time purchases, usage-based billing, and hybrid models, making it suitable for diverse business needs.
Automated Recurring Billing: Chargify automates recurring billing processes, reducing manual effort and ensuring timely payments. It handles proration, discounts, and taxes, streamlining the billing cycle.
Revenue Recognition: Chargify assists with revenue recognition by providing reports and tools that align with accounting standards. This helps businesses accurately track and report revenue, ensuring compliance and financial transparency.
Integrations: Chargify integrates with various payment gateways, accounting software, and other business tools, enabling seamless data flow and process automation. This reduces manual data entry and improves efficiency.
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Limited inventory management: Xero lacks advanced inventory tracking features, making it less suitable for businesses with complex inventory needs.
Learning curve for complex features: While basic tasks are easy, some advanced features like multi-currency accounting can be challenging for non-accountants to navigate. Though the system was widely popular after implementation, users said it was old-fashioned and had a steep learning curve in 20% of reviews that mentioned the UI.
Higher cost for advanced features: Access to advanced features like payroll processing and multi-currency comes at a higher price point, potentially exceeding budgets for smaller businesses.
Limited phone support: Xero primarily relies on email and live chat for support, which may not be ideal for users seeking immediate assistance with critical issues.
Integration limitations: While offering many integrations, some key business tools may not have seamless integration with Xero, requiring workarounds or data duplication.
Invoices: While around 60% of users felt that the invoicing system worked well, around 40% said they had trouble making changes to them once they were saved.
Downgrading Issues: Around 20% of reviews that mentioned price said they had issues while trying to go to a lower pricing tier and often ended up paying a month or more at a higher rate.
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Limited Accounting Software Integrations: While Chargify integrates with Xero and QuickBooks Online, it lacks direct integration with other popular accounting software, potentially requiring manual data exports and imports, which can be time-consuming and prone to errors.
Complex Revenue Recognition: Chargify's revenue recognition features may not be suitable for businesses with complex revenue recognition requirements, such as those with multi-year contracts or subscription upgrades/downgrades, potentially necessitating manual adjustments or workarounds.
Customization Challenges: Some users find Chargify's customization options to be limited, particularly for invoices and customer communications, which may not align with specific branding or workflow preferences.
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Xero’s users say it’s easy to use and has good accounting and bookkeeping capabilities. Most found the price to be acceptable, with some complaints about issues they ran into while trying to switch to a lower pricing tier. More than 70% loved the customer service and felt their representatives were extremely helpful. It has a range of features including band feeds, invoice creation, integrations and reconciliation processes. The reconciliation was particularly popular with over 80% of reviewers who mentioned it describing positive experiences. One issue with the system came in making updates to invoices after they’d been saved. Some users said they were sent prematurely to clients or claimed to have difficulties changing the data at a later date. Many also felt that the implementation process for the new platform was difficult, but that once they learned where things were they felt comfortable. This may be a good choice for small and medium businesses. Larger companies should consider a system that’s able to handle a higher volume.

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Chargify helps businesses manage their recurring revenue and billing processes. Users appreciate its user-friendly interface and flexibility, making it a breeze to set up subscriptions, handle payments, and generate invoices. The platform's scalability is another plus, allowing it to grow alongside your business. Chargify also plays well with other popular business tools like Salesforce and QuickBooks, streamlining your workflow. However, Chargify isn't without its downsides. Some users find the price tag a bit steep, especially for smaller businesses or startups. Additionally, it lacks certain features like multi-currency support, which can be a dealbreaker for companies with international customers. While Chargify might not be the perfect fit for every business, it's a solid choice for those needing a reliable and scalable solution to manage their recurring revenue. Its ease of use and integration capabilities make it particularly well-suited for businesses that value efficiency and want to avoid the headaches of manual billing processes.

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Screenshots

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Head-to-Head Comparison

Xero VS Accounting Seed
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