Xero vs Countable.co

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Our analysts compared Xero vs Countable.co based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Xero is a cloud-based accounting software designed for small businesses. It streamlines bookkeeping tasks like invoicing, expense tracking, bank reconciliation, and payroll, all accessible from any device. Xero boasts user-friendly interfaces and automated features, saving time and simplifying financial management. Popular features include online invoicing with reminders, bank feeds for automatic transaction import, and customizable reports for insights into cash flow and profitability. While Xero caters well to various industries, its strengths lie in freelancer/contractor work, startups, and service-based businesses. Pricing scales with business size and complexity, starting at a monthly subscription for basic accounting needs and increasing with additional features and users. Compared to some competitors, Xero offers a robust mobile app, strong integrations with third-party tools, and a focus on user experience. However, it may lack advanced inventory management or complex accounting functions suited for larger enterprises. Ultimately, Xero's value proposition lies in its ease of use, automation, and scalability, making it a popular choice for small businesses seeking a streamlined and efficient accounting solution.

Pros:
  • Cloud-based access anywhere
  • Easy invoicing and expense tracking
  • Automated bank reconciliation
  • User-friendly interface
  • Mobile app for on-the-go use
Cons:
  • Learning curve for new users
  • Limited inventory management
  • No built-in payroll (separate fee)
  • Higher cost for advanced features
  • Limited phone support
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Countable.co offers a sophisticated software solution designed to streamline tasks such as accounting, making it particularly well-suited for accounting firms and financial professionals. Its robust platform provides unique benefits like enhanced collaboration, real-time data access, and automated workflows, which significantly improve efficiency and accuracy in financial management. Users appreciate its powerful features, including seamless integration with existing systems, comprehensive reporting tools, and a user-friendly interface that simplifies complex accounting processes. Compared to similar products, Countable.co stands out for its intuitive design and ability to adapt to various business needs, offering a more personalized experience. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a tailored pricing quote that aligns with their specific requirements. This ensures that businesses can make informed decisions based on their unique financial management needs.
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Product Assistance

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Product Insights

  • Affordable Payroll: Take advantage of the free trial to see how much time automated data entry can save and assess if the solution is a good fit for the business. Save countless hours on tracking expenses, calculating payments, processing payroll and more.
  • Better Interoperability: Centralize company processes and handle a wide range of functionality with more than 700 add-ons available through the app marketplace. This includes programs for CRM, e-commerce, inventory, invoicing, job tracking, payroll, time and attendance and more.
  • Centralizes Data and Processes: Organize information and put the primary software that handles day-to-day issues all in one place. Manage files to a document library where users can see originals next to updated versions. Send files to stakeholders to ensure a clear flow of information.
  • Saves Time: Eliminate tedious data entry and ensure better data integrity by cutting down on human error. Provide a clear documentation trail to ensure that the business is running ethically and save time hunting for documents when it’s time to verify the information.
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  • Streamlined Workflow: Countable.co integrates various accounting tasks into a single platform, reducing the need for multiple software solutions and minimizing the risk of data discrepancies.
  • Real-Time Collaboration: The software allows team members to work simultaneously on financial documents, ensuring that everyone is on the same page and decisions are made with the most current information.
  • Enhanced Accuracy: Automated calculations and data entry reduce human error, leading to more reliable financial reports and insights.
  • Time Efficiency: By automating repetitive tasks such as invoicing and payroll, Countable.co frees up valuable time for accountants to focus on strategic planning and analysis.
  • Cost Savings: With reduced need for manual labor and fewer errors, businesses can save on operational costs and allocate resources more effectively.
  • Scalability: Countable.co can grow with your business, accommodating increased transaction volumes and more complex financial structures without a hitch.
  • Data Security: The platform employs robust encryption and security protocols to protect sensitive financial data, ensuring compliance with industry standards.
  • Customizable Reporting: Users can tailor financial reports to meet specific business needs, providing insights that are directly relevant to their strategic goals.
  • Regulatory Compliance: Countable.co stays updated with the latest accounting standards and regulations, helping businesses maintain compliance effortlessly.
  • Improved Cash Flow Management: With tools for tracking receivables and payables, businesses can better manage their cash flow and make informed financial decisions.
  • Accessible Support: Countable.co offers responsive customer support to assist users with any issues, ensuring minimal disruption to business operations.
  • Integration Capabilities: The software can seamlessly integrate with other business tools, such as CRM and ERP systems, creating a cohesive ecosystem for managing business operations.
  • Insightful Analytics: Advanced analytics tools provide deep insights into financial performance, helping businesses identify trends and opportunities for growth.
  • User-Friendly Interface: Designed with the user in mind, Countable.co offers an intuitive interface that simplifies complex accounting tasks for users of all skill levels.
  • Remote Accessibility: Cloud-based access allows users to manage accounting tasks from anywhere, facilitating remote work and increasing flexibility.
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  • Payroll Processing: Provide payroll across 50 states. See when payments are due, track them and ensure on time payment. Analyze accounts payable with a quick view, schedule advanced payments and make batch payments.
  • Banking: Connect to the right bank to track and facilitate transactions daily. Keep an eye on the flow of money through a secure connection that goes directly into the solution.
  • Expense Management: Seamlessly track and manage expense claims. Access real-time data and reports that provide insight into patterns and trends. Record costs, see and approve claims, view overall spending and dole out reimbursements. Capture receipts to monitor employee spending and verify costs.
  • Project Management: Integrate with other workflows to facilitate financial project management. Provide a quote for client work before you begin to track time, costs, profitability and other variables for an accurate invoice.
  • Customer History: Use smart lists and contacts to contact details, emails, past sales, emails, invoices, past payments and more when working with a partner or client.
  • Mobile App: Let users track bank transactions, send invoices, access supplier details and more, from any mobile device.
  • Inventory Management: Undertake basic inventory management, including taking inventory, seeing what was bought or sold, look at reports on how well items are doing and get invoices and orders.
  • Gusto Integration: Calculate and pay taxes, deductions and employees through an integration with the accounting software Gusto. Simplify compliance and keep on top of industry updates.
  • Other Capabilities: Processes payment in multiple currencies, calculates sales taxes, tracks purchase orders, manages files and does several other administrative tasks.
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  • Automated Data Entry: Streamlines the process of entering financial data by automatically extracting information from uploaded documents.
  • Real-Time Collaboration: Allows multiple users to work on the same financial data simultaneously, enhancing teamwork and efficiency.
  • Customizable Dashboards: Provides users with the ability to tailor their dashboards to display the most relevant financial metrics and KPIs.
  • Secure Cloud Storage: Ensures that all financial data is stored safely in the cloud, with robust encryption and regular backups.
  • Comprehensive Reporting Tools: Offers a wide range of reporting options, including balance sheets, income statements, and cash flow reports.
  • Integration with Banking Systems: Seamlessly connects with various banking platforms to import transactions and reconcile accounts automatically.
  • Audit Trail Functionality: Maintains a detailed log of all changes made to financial data, supporting transparency and accountability.
  • Multi-Currency Support: Facilitates transactions and reporting in multiple currencies, ideal for businesses operating internationally.
  • Tax Compliance Features: Includes tools to help ensure compliance with tax regulations, such as automated tax calculations and filing reminders.
  • Expense Management: Simplifies tracking and categorizing business expenses, with options for receipt uploads and approval workflows.
  • Customizable Chart of Accounts: Allows businesses to create a chart of accounts that aligns with their specific financial reporting needs.
  • Mobile Accessibility: Provides a mobile app that enables users to access financial data and perform key tasks on the go.
  • Advanced Analytics: Utilizes data analytics to provide insights into financial performance and trends, aiding strategic decision-making.
  • Client Portal: Offers a dedicated portal for clients to view and interact with their financial information securely.
  • Time Tracking Integration: Integrates with time tracking tools to streamline billing and payroll processes.
  • Role-Based Access Control: Ensures that users have access only to the information and functions necessary for their role, enhancing security.
  • Automated Invoicing: Facilitates the creation and sending of invoices, with options for recurring billing and payment reminders.
  • Project Accounting: Supports tracking of financial performance at the project level, useful for businesses managing multiple projects.
  • Vendor Management: Helps manage vendor relationships and track payments, with features for purchase orders and vendor performance analysis.
  • Customer Support: Provides access to a knowledgeable support team to assist with any technical or functional queries.
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Product Ranking

#3

among all
Accounting Software

#70

among all
Accounting Software

Find out who the leaders are

Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Accounts Payable Accounts Receivable Banking And Cash Management Budget And Expense Management Financial Statements And Revenue Management General Ledger And Chart Of Accounts Integration And Extensibility Inventory Management Journal Entries Mobile Support Multi-company Accounting And Asset Management Platform Capabilities Project Accounting Reporting And Analytics Tax Management 93 97 100 89 89 100 100 83 100 100 79 89 100 90 92 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 4652 reviews
Excellent User Sentiment 16 reviews
86%
of users recommend this product

Xero has a 'great' User Satisfaction Rating of 86% when considering 4652 user reviews from 5 recognized software review sites.

92%
of users recommend this product

Countable.co has a 'excellent' User Satisfaction Rating of 92% when considering 16 user reviews from 2 recognized software review sites.

4.4 (17)
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4.3 (339)
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4.33 (2132)
4.63 (8)
4.3 (1877)
4.6 (8)
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Awards

SelectHub research analysts have evaluated Xero and concluded it earns best-in-class honors for Integration and Extensibility and Mobile Support.

Integration and Extensibility Award
Mobile Support Award

Countable.co stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Affordable: Of all the reviews that mentioned price, over 70% felt it was well within their price range and felt satisfied.
Good Customer Service: Over 70% of reviews that mentioned the customer support said they received excellent service, especially from their reps.
Excellent Functionality: In more than 50% of all reviews that mentioned features, users were happy with its capabilities. They especially like the integrations, reconciliation process, invoices and accounting functions.
Simple and intuitive interface: Xero's clean layout and straightforward navigation make it easy for users of all skill levels to manage their finances. In over 80% of reviews that mentioned the UI, users said it was easy to navigate.
Automated tasks: Xero automates repetitive tasks like invoicing, expense tracking, and bank reconciliation, saving users valuable time and reducing errors.
Mobile app for on-the-go access: Manage your finances and stay up-to-date on your business performance anytime, anywhere with Xero's mobile app.
Customizable reports and dashboards: Gain valuable insights into your cash flow, profitability, and other key financial metrics with Xero's customizable reports and dashboards.
Multi-user access and permissions: Collaborate with team members and advisors seamlessly with Xero's secure multi-user access and permission controls.
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Time Savings: User reviews highlight Countable's ability to save time, likely due to its automation features and streamlined workflows.
Effective Engagement Management: Users appreciate how Countable helps manage engagements effectively, indicating its strength in handling client work efficiently.
End-to-End Management: Countable is praised for its comprehensive approach to practice management, covering engagements, documents, and overall practice needs.
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Limited inventory management: Xero lacks advanced inventory tracking features, making it less suitable for businesses with complex inventory needs.
Learning curve for complex features: While basic tasks are easy, some advanced features like multi-currency accounting can be challenging for non-accountants to navigate. Though the system was widely popular after implementation, users said it was old-fashioned and had a steep learning curve in 20% of reviews that mentioned the UI.
Higher cost for advanced features: Access to advanced features like payroll processing and multi-currency comes at a higher price point, potentially exceeding budgets for smaller businesses.
Limited phone support: Xero primarily relies on email and live chat for support, which may not be ideal for users seeking immediate assistance with critical issues.
Integration limitations: While offering many integrations, some key business tools may not have seamless integration with Xero, requiring workarounds or data duplication.
Invoices: While around 60% of users felt that the invoicing system worked well, around 40% said they had trouble making changes to them once they were saved.
Downgrading Issues: Around 20% of reviews that mentioned price said they had issues while trying to go to a lower pricing tier and often ended up paying a month or more at a higher rate.
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Limited Integrations: While user reviews mention integration with major accounting software, they don't specify the extent of these integrations. This might pose a problem for firms using less popular or niche accounting software.
Potential Cost Barrier: User reviews don't mention pricing details beyond the 30-day trial. This lack of transparency might be a deterrent for smaller firms needing to understand the long-term costs.
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Xero’s users say it’s easy to use and has good accounting and bookkeeping capabilities. Most found the price to be acceptable, with some complaints about issues they ran into while trying to switch to a lower pricing tier. More than 70% loved the customer service and felt their representatives were extremely helpful. It has a range of features including band feeds, invoice creation, integrations and reconciliation processes. The reconciliation was particularly popular with over 80% of reviewers who mentioned it describing positive experiences. One issue with the system came in making updates to invoices after they’d been saved. Some users said they were sent prematurely to clients or claimed to have difficulties changing the data at a later date. Many also felt that the implementation process for the new platform was difficult, but that once they learned where things were they felt comfortable. This may be a good choice for small and medium businesses. Larger companies should consider a system that’s able to handle a higher volume.

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Is Countable.co really something to shout about? User reviews from the past year paint a mixed picture, revealing both strengths and areas for improvement. Many users rave about Countable.co's seamless integration with popular accounting software like Xero, which they highlight as a major time-saver. For instance, one user mentioned how Countable.co automatically maps trial balances and generates financial statements, simplifying what would otherwise be tedious tasks. This echoes the sentiment that Countable.co excels in automating engagements and centralizing workflows, a godsend for firms aiming to ditch manual processes and boost efficiency. However, some users point out that Countable.co, being a relatively new product, still has some rough edges. Occasional bugs and the fact that full functionality is still a work in progress are mentioned as drawbacks. Despite this, the responsive support team and their eagerness to incorporate user feedback seem to soften the blow. A recurring theme in positive reviews is the ease of use, with users finding it significantly less cumbersome than other accounting software they've tried. Overall, Countable.co seems best suited for modern accounting firms already leaning into cloud-based solutions. Its robust integration capabilities, automation prowess, and user-friendly interface make it a valuable asset for streamlining workflows and improving efficiency. However, firms with complex needs beyond Notice to Reader engagements might find the current feature set somewhat limiting. As Countable.co continues to mature and expand its capabilities, it holds promising potential for becoming a dominant player in the cloud-based accounting software arena.

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