Xero vs Planful

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Our analysts compared Xero vs Planful based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Xero is a cloud-based accounting software designed for small businesses. It streamlines bookkeeping tasks like invoicing, expense tracking, bank reconciliation, and payroll, all accessible from any device. Xero boasts user-friendly interfaces and automated features, saving time and simplifying financial management. Popular features include online invoicing with reminders, bank feeds for automatic transaction import, and customizable reports for insights into cash flow and profitability. While Xero caters well to various industries, its strengths lie in freelancer/contractor work, startups, and service-based businesses. Pricing scales with business size and complexity, starting at a monthly subscription for basic accounting needs and increasing with additional features and users. Compared to some competitors, Xero offers a robust mobile app, strong integrations with third-party tools, and a focus on user experience. However, it may lack advanced inventory management or complex accounting functions suited for larger enterprises. Ultimately, Xero's value proposition lies in its ease of use, automation, and scalability, making it a popular choice for small businesses seeking a streamlined and efficient accounting solution.

Pros:
  • Cloud-based access anywhere
  • Easy invoicing and expense tracking
  • Automated bank reconciliation
  • User-friendly interface
  • Mobile app for on-the-go use
Cons:
  • Learning curve for new users
  • Limited inventory management
  • No built-in payroll (separate fee)
  • Higher cost for advanced features
  • Limited phone support
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Formerly Host Analytics, Planful is a financial planning and analysis cloud platform. It accelerates end-to-end FP&A. Suitable for midsize to large-scale businesses, it helps by centralizing data and managing financial and operational processes.

It helps users plan and manage reviews, approvals and submissions and generates workflow status reports to check the performance of every department. It helps analyze asset performance by using financial budgeting and forecasting techniques with its capital planning feature. It is a scalable solution that allows companies to check the effect of projects on the overall bottom line.
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$15 Monthly
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$1,250 Monthly
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Product Assistance

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Product Insights

  • Affordable Payroll: Take advantage of the free trial to see how much time automated data entry can save and assess if the solution is a good fit for the business. Save countless hours on tracking expenses, calculating payments, processing payroll and more.
  • Better Interoperability: Centralize company processes and handle a wide range of functionality with more than 700 add-ons available through the app marketplace. This includes programs for CRM, e-commerce, inventory, invoicing, job tracking, payroll, time and attendance and more.
  • Centralizes Data and Processes: Organize information and put the primary software that handles day-to-day issues all in one place. Manage files to a document library where users can see originals next to updated versions. Send files to stakeholders to ensure a clear flow of information.
  • Saves Time: Eliminate tedious data entry and ensure better data integrity by cutting down on human error. Provide a clear documentation trail to ensure that the business is running ethically and save time hunting for documents when it’s time to verify the information.
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  • Conduct Ad hoc Analysis: Simplify complex ad hoc analysis by quickly creating financial and operational models while simultaneously checking the impact of these models on the bottom line. 
  • Close Books Faster: Decrease the time it takes to close books by automating data collection, aggregation and validation. Make data secure and compliant with standards and protocols.  
  • Improve Collaboration: Collaborate in a more efficient manner with current data and real-time insights. Get the power to make quick and accurate decisions with more confidence.  
  • Get Insights: Make well-informed decisions by gaining insights from across an organization to drive long-term value and growth. Automate manual processes to gain more time for strategic planning processes, analyzing and collaborating rather than worrying about spreadsheets.  
  • Automate Manual Processes: Save time and reduce errors by automating manual financial processes. Ensure that all financial processes are done with minimum manual effort and run more efficiently.  
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  • Payroll Processing: Provide payroll across 50 states. See when payments are due, track them and ensure on time payment. Analyze accounts payable with a quick view, schedule advanced payments and make batch payments.
  • Banking: Connect to the right bank to track and facilitate transactions daily. Keep an eye on the flow of money through a secure connection that goes directly into the solution.
  • Expense Management: Seamlessly track and manage expense claims. Access real-time data and reports that provide insight into patterns and trends. Record costs, see and approve claims, view overall spending and dole out reimbursements. Capture receipts to monitor employee spending and verify costs.
  • Project Management: Integrate with other workflows to facilitate financial project management. Provide a quote for client work before you begin to track time, costs, profitability and other variables for an accurate invoice.
  • Customer History: Use smart lists and contacts to contact details, emails, past sales, emails, invoices, past payments and more when working with a partner or client.
  • Mobile App: Let users track bank transactions, send invoices, access supplier details and more, from any mobile device.
  • Inventory Management: Undertake basic inventory management, including taking inventory, seeing what was bought or sold, look at reports on how well items are doing and get invoices and orders.
  • Gusto Integration: Calculate and pay taxes, deductions and employees through an integration with the accounting software Gusto. Simplify compliance and keep on top of industry updates.
  • Other Capabilities: Processes payment in multiple currencies, calculates sales taxes, tracks purchase orders, manages files and does several other administrative tasks.
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  • Modern Tools: Combine the need for structured and dynamic planning to empower organizations to make well-informed decisions in a quick and strategic manner.  
  • Financial Consolidation: Accelerate month-end closing cycles with financial consolidation. Enhance financial planning and reporting by leveraging data from a single source of truth. Get pre-built consolidation functionality for currency conversion and reporting, currency translation adjustment calculations and posting. Implement functional, administrative and setup changes without the need for IT experts. Boost teams’ agility when reacting to changes in organization, strategy, regulation and accounting protocol. Ensure trusted and consistent global reporting by automatically mapping financial data. Keep tabs from start to end on balances, and analyze financial data across consolidation activities.  
  • Structured Planning: Save time and reduce errors by automating labor-intensive financial planning activities. Avoid costly and disruptive customization fees, save time and reduce risk of error with predefined planning and reporting templates. Automate integration from any ERP, CRM or HCM. Create a single source of financial truth by automatically collecting, aggregating and validating financial data. Ensure consistency and accuracy by creating and modifying structured financial reports and elevating financial conversations. 
  • Dynamic Planning: Analyze, plan and make confident decisions with dynamic planning. Build custom-tailored financial models. Leverage customization across processes, functions and use cases. Configure planning experiences and give users the flexibility to plan for anything. Connect data sources from separate systems in one unified, cloud-based platform. Boost financial decision making with a single source of truth. Get insights and make course corrections with real-time data refreshing. Inculcate companywide collaboration culture by providing the right data at the right level to the right person.  
  • Integration: Automate data integration to reduce manual intervention and easily transform data with over 200 pre-built connectors. Adjust to automatic data processing with a growing integration platform. Check status and activity of deployed integrations from a centralized place. Ensure data integration process flows are repeatable, automated and secure, and provide audit trails required by internal and external auditors. Understand changes in data with multiple validation points across integration workflows. 
  • Reporting: Leverage reporting formats and delivery options to meet financial, management and ad hoc needs. Ensure data accuracy and transparency with self-service reporting and automated report distribution. Automate collection and aggregation of financial and business data into a single cloud-based platform. Ensure everyone is working with current and accurate information derived from a single source of truth. Boost financial IQ with self-service reporting capabilities. Create a more agile environment with impactful financial decision making. 
  • Annual Operating Plan: Build collaborative financial plans that align with business objectives. Turn annual plans into quarterly or monthly rolling forecasts, and check models for different scenarios to determine how to realign and adjust strategies.  
  • Workforce Planning: Plan accordingly for workforces by connecting HR, finance and operational data together. Create a headcount plan that can be adjusted to changing marketing requirements. Gain insight to build winning strategies and utilize employees as strategic assets. Boost financial IQ to understand and influence impacts on the financial health of workforce costs.  
  • Cash Flow Forecasting: Assess the impact of decisions by gaining complete control and visibility over finances. Reallocate cash by identifying trends and understanding levers. Mitigate cash flow risk by adjusting investment opportunities.  
  • Scenario Analysis: Analyze every option by planning across multiple case scenarios and assessing key drivers. Bring agility by optimizing current period results. Gain the flexibility to discover deeper insights across a broad range of models. Align executives and business partners with data-driven decisions. Check the impact of plan changes from every level with immediate results. 
  • Rolling Forecasts: Adjust to sudden changes, keep forecasts current and business agile with continually rolling planning periods. Automatically keep tabs on the impact of actuals on forecasted trends. Improve risk analysis by quickly identifying opportunities and risks as business landscapes evolve. Align rolling forecasts by collaborating across different departments. Gain real-time insights to redirect resources and priorities and align them with business objectives.  
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Product Ranking

#3

among all
Accounting Software

#116

among all
Accounting Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Accounts Payable Accounts Receivable Banking And Cash Management Budget And Expense Management Financial Statements And Revenue Management General Ledger And Chart Of Accounts Integration And Extensibility Inventory Management Journal Entries Mobile Support Multi-company Accounting And Asset Management Platform Capabilities Project Accounting Reporting And Analytics Tax Management 93 97 100 89 89 100 100 83 100 100 79 89 100 90 92 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 4652 reviews
Great User Sentiment 82 reviews
86%
of users recommend this product

Xero has a 'great' User Satisfaction Rating of 86% when considering 4652 user reviews from 5 recognized software review sites.

86%
of users recommend this product

Planful has a 'great' User Satisfaction Rating of 86% when considering 82 user reviews from 2 recognized software review sites.

4.4 (17)
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4.3 (339)
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4.33 (2132)
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Awards

SelectHub research analysts have evaluated Xero and concluded it earns best-in-class honors for Integration and Extensibility and Mobile Support.

Integration and Extensibility Award
Mobile Support Award

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Synopsis of User Ratings and Reviews

Affordable: Of all the reviews that mentioned price, over 70% felt it was well within their price range and felt satisfied.
Good Customer Service: Over 70% of reviews that mentioned the customer support said they received excellent service, especially from their reps.
Excellent Functionality: In more than 50% of all reviews that mentioned features, users were happy with its capabilities. They especially like the integrations, reconciliation process, invoices and accounting functions.
Simple and intuitive interface: Xero's clean layout and straightforward navigation make it easy for users of all skill levels to manage their finances. In over 80% of reviews that mentioned the UI, users said it was easy to navigate.
Automated tasks: Xero automates repetitive tasks like invoicing, expense tracking, and bank reconciliation, saving users valuable time and reducing errors.
Mobile app for on-the-go access: Manage your finances and stay up-to-date on your business performance anytime, anywhere with Xero's mobile app.
Customizable reports and dashboards: Gain valuable insights into your cash flow, profitability, and other key financial metrics with Xero's customizable reports and dashboards.
Multi-user access and permissions: Collaborate with team members and advisors seamlessly with Xero's secure multi-user access and permission controls.
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Streamlined Financial Close: Planful helps automate routine tasks like data consolidation and report generation, which can significantly reduce the time it takes to close the books each month. This efficiency is often praised by users in fast-paced environments.
Improved Forecasting Accuracy: The platform's forecasting tools leverage historical data and predictive analytics to generate more accurate forecasts. Users appreciate this feature as it allows for better-informed decision-making and resource allocation.
Enhanced Collaboration: Planful provides a centralized platform for finance teams to collaborate on budgeting, forecasting, and reporting. This feature improves communication and transparency within the department, leading to more cohesive financial strategies.
Customizable Reporting: Users frequently highlight the ability to create custom reports tailored to their specific needs. This flexibility allows finance teams to analyze data from multiple angles and gain deeper insights into their financial performance.
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Limited inventory management: Xero lacks advanced inventory tracking features, making it less suitable for businesses with complex inventory needs.
Learning curve for complex features: While basic tasks are easy, some advanced features like multi-currency accounting can be challenging for non-accountants to navigate. Though the system was widely popular after implementation, users said it was old-fashioned and had a steep learning curve in 20% of reviews that mentioned the UI.
Higher cost for advanced features: Access to advanced features like payroll processing and multi-currency comes at a higher price point, potentially exceeding budgets for smaller businesses.
Limited phone support: Xero primarily relies on email and live chat for support, which may not be ideal for users seeking immediate assistance with critical issues.
Integration limitations: While offering many integrations, some key business tools may not have seamless integration with Xero, requiring workarounds or data duplication.
Invoices: While around 60% of users felt that the invoicing system worked well, around 40% said they had trouble making changes to them once they were saved.
Downgrading Issues: Around 20% of reviews that mentioned price said they had issues while trying to go to a lower pricing tier and often ended up paying a month or more at a higher rate.
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Steep Learning Curve: Many users find Planful's interface to be complex and unintuitive, requiring significant time investment to learn the system's intricacies. The abundance of features can be overwhelming for new users, leading to frustration and a slow adoption rate within organizations.
Customization Challenges: While Planful offers customization options, implementing them often requires advanced technical skills or reliance on the vendor's professional services, which can be costly. This limitation can hinder organizations with unique workflows or reporting needs from fully tailoring the software to their specific requirements.
Reporting Limitations: Some users report that generating specific or ad-hoc reports can be cumbersome in Planful. The system's pre-built reports may not always cater to every organization's needs, and creating custom reports may require technical expertise or additional support.
Performance Issues: A segment of users has mentioned experiencing slow loading times and occasional system lags, particularly when working with large datasets or complex reports. This can impact productivity and user satisfaction, especially for organizations with high data volumes or demanding reporting requirements.
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Xero’s users say it’s easy to use and has good accounting and bookkeeping capabilities. Most found the price to be acceptable, with some complaints about issues they ran into while trying to switch to a lower pricing tier. More than 70% loved the customer service and felt their representatives were extremely helpful. It has a range of features including band feeds, invoice creation, integrations and reconciliation processes. The reconciliation was particularly popular with over 80% of reviewers who mentioned it describing positive experiences. One issue with the system came in making updates to invoices after they’d been saved. Some users said they were sent prematurely to clients or claimed to have difficulties changing the data at a later date. Many also felt that the implementation process for the new platform was difficult, but that once they learned where things were they felt comfortable. This may be a good choice for small and medium businesses. Larger companies should consider a system that’s able to handle a higher volume.

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Planful has garnered a reputation for its robust financial reporting and analysis capabilities, particularly excelling in budgeting, forecasting, and consolidation. Users appreciate the software's ability to handle complex financial models and its flexibility in generating custom reports. The platform's intuitive interface and user-friendly design have also been praised, making it accessible to both finance professionals and non-financial users. However, some users have noted that the initial setup and implementation process can be time-consuming and may require significant support from Planful's team. Additionally, while Planful offers a wide range of features, some users have expressed a desire for more advanced functionality in areas such as workforce planning and project accounting. Compared to competitors like Adaptive Insights and Vena Solutions, Planful stands out for its comprehensive financial consolidation capabilities and its ability to handle large volumes of data. Its reporting and analytics tools are also considered to be more user-friendly and customizable. However, Adaptive Insights may be a better choice for organizations seeking a more cloud-based solution with stronger integrations with other business applications. Vena Solutions, on the other hand, may be more suitable for companies with complex financial modeling needs due to its Excel-based interface. Overall, Planful is best suited for mid-sized to large enterprises with complex financial reporting and analysis requirements. Its strengths lie in its budgeting, forecasting, consolidation, and reporting capabilities, making it an ideal choice for organizations looking to streamline their financial processes and gain deeper insights into their financial performance. However, companies with limited IT resources or those seeking a more cloud-based solution may want to consider alternative options.

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