Our analysts compared Xero vs ScaleFactor based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all Accounting Software
Xero has a 'great' User Satisfaction Rating of 86% when considering 4652 user reviews from 5 recognized software review sites.
ScaleFactor has a 'great' User Satisfaction Rating of 84% when considering 17 user reviews from 1 recognized software review sites.
SelectHub research analysts have evaluated Xero and concluded it earns best-in-class honors for Integration and Extensibility and Mobile Support.
Xero’s users say it’s easy to use and has good accounting and bookkeeping capabilities. Most found the price to be acceptable, with some complaints about issues they ran into while trying to switch to a lower pricing tier. More than 70% loved the customer service and felt their representatives were extremely helpful. It has a range of features including band feeds, invoice creation, integrations and reconciliation processes. The reconciliation was particularly popular with over 80% of reviewers who mentioned it describing positive experiences. One issue with the system came in making updates to invoices after they’d been saved. Some users said they were sent prematurely to clients or claimed to have difficulties changing the data at a later date. Many also felt that the implementation process for the new platform was difficult, but that once they learned where things were they felt comfortable. This may be a good choice for small and medium businesses. Larger companies should consider a system that’s able to handle a higher volume.
Is ScaleFactor a major player or small fry in the accounting software game? Based on user reviews from the past year, ScaleFactor seems to be a bit of a mixed bag. Users appreciate its user-friendly interface, making it a breeze for those without an accounting background to navigate. The software's flexibility is another plus, as it can be tailored to fit the needs of businesses of all shapes and sizes. However, ScaleFactor's price tag is a major drawback, with many users finding it pricier than its competitors. Additionally, the software's limited integration with other business tools can be a dealbreaker for those who rely on a connected ecosystem of applications. ScaleFactor appears to be best suited for small to medium-sized businesses that prioritize ease of use and flexibility in their accounting software and are willing to pay a premium for these features. However, for businesses on a tight budget or those that require seamless integration with other software, ScaleFactor may not be the best fit. Ultimately, the decision of whether or not to use ScaleFactor comes down to weighing its strengths and weaknesses against your specific business needs and budget.
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