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Zoho Books vs Concur

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Our analysts compared Zoho Books vs Concur based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.

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Zoho Books Software Tool
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Concur Software Tool
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Product Basics

Analyst Rating

88 Detailed Analysis

User Sentiment

Great User Sentiment (546 Reviews)

Analyst Rating

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Detailed Analysis

User Sentiment

Great User Sentiment (10098 Reviews)
Zoho Books is a cloud-based accounting software offering streamlined bookkeeping tools for small businesses and freelancers. Its core functionality revolves around managing expenses, invoices, payments, and payroll. Users can track income and outgoings, generate financial reports, and collaborate with their accountant. Zoho Books caters best to solopreneurs and small teams seeking an affordable, user-friendly accounting solution. Its intuitive interface and mobile app make it accessible for individuals with limited accounting expertise. Key benefits include automatic data entry, bank reconciliation, and inventory management. Popular features encompass purchase orders, recurring invoices, and project profitability tracking. User reviews within the accounting context praise its ease of use, affordability, and helpful customer support. Zoho Books offers tiered pricing based on the number of users and required features. Plans range from a free version with basic functionality to more comprehensive options for growing businesses, making it a scalable solution as accounting needs evolve.

Pros
  • Easy to use
  • Affordable pricing
  • Mobile app access
  • Good customer support
  • Solid basic features
 Cons
  • Limited advanced features
  • Reporting customization
  • Inventory management depth
  • Integrations with third-party apps
  • Scalability for larger businesses
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SAP Concur is a Software-as-a-Service company that provides travel and expense management solutions. Created by a merger of the two companies in 2014, it effortlessly guides employees through every trip by populating charges into expense reports and automating invoice reports.

It automates data capture and accounts payable, uses real-time data and AI to audit transactions. It helps businesses keep an eye on what they are spending and there are no blind spots in the budget.
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Product Insights

  • Efficient Invoicing: Personalize and send invoices to patrons and receive payments in various currencies with the invoicing tool. Users may add their company logo and fonts to reflect their company values and even establish invoice reminders for clients. 
  • Accurate Estimates: Add contact information, item details and prices saved within the platform with the estimation tool. Users may also send estimates and receive approvals from customers in real time. 
  • Communicate with Clients: Enable patrons to sign estimates with the client portal apparatus digitally. Consumers may also make bulk payments in one click, paying users fasters.  
  • Upkeep Expenses: Keep track of expenses such as office supplies and monthly employee allowances with the expense module. Manage, organize, and charge consumers with expenditures as needed and even attach bills, receipts and credit notes to the related transactions. 
  • Maintain Bills: Initiate recurring bills for expenses and purchases at normal intervals through the billing apparatus. Users may also attach landed costs to statements so they can properly cipher the full value of items. 
  • Perform Bank Reconciliations: Obtain accurate cash flow estimates and balance mismatches, replicated payments and past reconciliations with the banking dashboard on the bank reconciliation module. Utilize various bank rules to pinpoint and sort transactions automatically. 
  • Monitor Projects: Control several projects by creating new ones, adding new duties to each project and allocating responsibilities to particular workers with the project management function. Users may also grant certain permissions and restrictions to employees, such as the timesheet appliance to log time or employ the timer. 
  • Oversee Inventory: Arrange inventory according to its valuable information such as stock-keeping unit (SKU), product image, vendor details, cost and available stock with the inventory module. The inventory tracking feature allows users to stay in the loop of their inventory levels constantly. 
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  • Reduce Cost: Connect various sources of expense data and reduce the need for manual information entry. Make more intelligent business decisions with accurate and consolidated data. 
  • More Centralized Data: Connect with over 150 apps and spend data giving employees the freedom to work without hunting down information. 
  • Ensure Compliance: Automate policy upgrades to ensure compliance. Leave no room for non-compliance by flagging exceeded spending thresholds for the employees. 
  • Accessibility: Access the system by web or mobile app. Record expenses through the journey in the app while on the go. Manage travel and costs quickly and easily – including photographing receipts and attaching them to the expense claim. 
  • Go Paperless: Eliminate the need for paper receipts by storing all receipts in the receipt store. 
  • Easy Approval: Approve expenses across the different departments with real-time notifications. 
  • More Straightforward Invoice Management: Review the invoice and submit it without any manual intervention. 
  • Minimize Risk: Mitigate risk by importing feeds from travel suppliers and corporate credit card providers. Protect the business in tax season by creating an accurate audit trail. 
  • Transparency: Check for new ways to save money by gaining complete control over the organization’s funds. Keep a tab of open but unapproved expenses in the system. Report spending across each department to identify areas of excess. 
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  • Sales Order: Tailor sales orders with company logos, fonts and colors with the sales order idiosyncrasy. Users may transform approved estimates into sales orders and invoices in just a few clicks. Users may also pinpoint their best clients and merchandise with real-time reports from their transaction histories. 
  • Purchase Orders: Trace all items purchased and mutual prices set by vendors with the purchase order management appliance. Print, copy and share purchase orders through emails to work together with clients, partners, internal stakeholders and more to swiftly complete tasks. 
  • Online Payments: Pick the best payment portal —including Stripe, PayPal, Worldpay and more — to collect payments from customers promptly. Users may also enable recurring transactions to receive payments at weekly, monthly or yearly intervals automatically.  
  • Reporting: Evaluate total receivables, sales, top expenses and more KPIs with the reporting module's dashboard. Obtain reports like profit and loss, balance sheets, cash flow statements and more to dive into data and make wiser decisions. 
  • Automation: Deliver instant payment reminders, save client information for future automatic billing and recurring invoices and immediately send out transactions with Zoho Books' automation tools. 
  • Documents: Chronicle document details and shift them into invoices, expenses, bills, sales orders or purchase orders with the document management accessory. Users may match documents to bank feeds or previously-made transactions for proof of commerce for their archives.  
  • Mobile-Friendly: Deliver invoices, estimates and account statements to patrons and track miles traveled with the iOS app. The Android app enables users to take pictures of receipts and attach them to recorded expenses in addition to overseeing earned revenue and gathered fees. 
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  • Real-Time Integration: See precisely what is being spent with real-time data and AI audits to help the businesses. Eliminate blind spots. 
  • Automate Rules: Automate and apply rules fairly and consistently so that everyone’s expectations are met and fraud is easily caught. 
  • Accounts Payable Automation: Automate the invoice process to catch duplicate entries. Save significant time with invoice tracking and quicker payments. 
  • Travel Integration: Record expenses incurred on work-related trips automatically. Prepopulate business travel information so it’s easy for employees to submit accurate claims for reimbursement. 
  • Analytics: Improve control over funds, examine productivity and increase compliance with automated, fast and accurate reporting. 
  • Budget: Get a consolidated view of revenue and expenses in real time on an easy-to-use dashboard to identify gaps and make well-informed decisions. 
  • Drive: Capture mileage to ensure compliance, reduce fraud, cut costs and reimburse employees adequately. 
  • Audit: Ensure all employees are compliant and each dollar spent is certified against the company’s policy with a receipt audit service. 
  • Payment Solution: Automate and simplify vendor payment and reimbursement. 
  • Company Bill Statements: Centralize company cards and financial statements that capture total spend and maintain policy control. 
  • Travel: Ensure every employee is supported with travel insights, regardless of where the trip is booked. 
  • TripLink: Connect travelers and itineraries across multiple channels. Apply policies to direct booking to boost compliance and locate and support travelers. 
  • TripLink Connected Suppliers: Set up direct connections with suppliers. Integrate with Locale to ensure proper communication with the travelers. 
  • Invoice: Get real-time visibility into financial components, boost cash flow, ensure compliance and minimize security risks. 
  • Other Products: Provide end-to-end, automated data synchronization with the vendor’s suite of products granting visibility into the employee spend and ensuring effortless and accurate management of expenses. 
  • Free Trial: Get the free trial for a demonstration of spend management solutions, travel management. Use the sample information provided or snap a receipt from a phone or computer to see the program in action. 
  • Multiple Scanning Options: Upload receipts to the expense report through using various methods. Scan it in the app, uploading a picture via the web or the receipt through email. 
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Product Ranking

#7

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Accounting Software

#32

among all
Accounting Software

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Analyst Rating Summary

88
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Accounts Payable Accounts Receivable Banking And Cash Management Budget And Expense Management Financial Statements And Revenue Management General Ledger And Chart Of Accounts Integration And Extensibility Inventory Management Journal Entries Mobile Support Multi-company Accounting And Asset Management Platform Capabilities Project Accounting Reporting And Analytics Tax Management 100 95 100 90 90 75 82 100 85 80 60 100 92 92 96 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 546 reviews
Great User Sentiment 10098 reviews
88%
of users recommend this product

Zoho Books has a 'great' User Satisfaction Rating of 88% when considering 546 user reviews from 4 recognized software review sites.

81%
of users recommend this product

Concur has a 'great' User Satisfaction Rating of 81% when considering 10098 user reviews from 5 recognized software review sites.

5.0 (14)
4.7 (11)
4.6 (60)
4.0 (6137)
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4.3 (2100)
4.4 (412)
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4.2 (234)
4.1 (60)
4.0 (1616)

Awards

SelectHub research analysts have evaluated Zoho Books and concluded it earns best-in-class honors for Accounts Payable, Inventory Management and Platform Capabilities.

Accounts Payable Award
Inventory Management Award
Platform Capabilities Award

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Synopsis of User Ratings and Reviews

Intuitive interface: Users consistently praise Zoho Books for its simple and easy-to-navigate interface, even for those without prior accounting experience.
Automation superpowers: Tasks like invoicing, payment reminders, bank reconciliation, and financial reporting become effortless with Zoho Books' automation features, saving users significant time and effort.
Seamless integrations: Zoho Books smoothly integrates with other Zoho apps, like CRM and Projects, as well as popular third-party tools, streamlining workflows and eliminating data silos.
Mobile accessibility: The user-friendly mobile app allows for on-the-go accounting, ensuring users can manage finances anytime, anywhere.
Value for money: Zoho Books is consistently praised for its affordable pricing plans, making it accessible to businesses of all sizes.
Customer service responsiveness: Users frequently highlight the prompt and helpful support provided by Zoho Books' customer service team.
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Streamlined Expense Reporting: Concur simplifies the often tedious process of creating expense reports, allowing users to easily track and submit expenses, which can then be quickly approved and reimbursed. This can save both employees and the accounting department significant time and effort.
Mobile Accessibility: The Concur mobile app enables users to manage expenses on-the-go, offering convenience and flexibility for business travelers. Users can capture receipts, track mileage, and submit reports directly from their mobile devices.
Integration with Accounting Systems: Concur integrates seamlessly with popular accounting software, such as QuickBooks and Xero. This integration streamlines the financial workflow by automatically syncing expense data with the accounting system, reducing manual data entry and the risk of errors.
Policy Compliance: Concur helps organizations enforce travel and expense policies by automatically flagging any out-of-policy expenses during the submission process. This feature promotes compliance and reduces the risk of unauthorized spending.
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Transaction limits: Users express frustration with the capped number of monthly transactions (5,000 on the highest plan), potentially hindering high-volume businesses.
Inventory management constraints: While Zoho Books offers inventory tracking, it lacks advanced features like sales analytics and in-depth item breakdowns, making it less suitable for businesses with complex inventory needs.
Coding requirements for automation: Unlocking the full potential of automation features often requires knowledge of coding (Deluge script), posing a challenge for non-technical users.
Occasional reporting issues: Some users report occasional glitches or inconsistencies in financial reports, necessitating careful review and potential manual adjustments.
Multiple subscriptions for multiple businesses: Managing multiple businesses requires separate subscriptions, which can become cost-prohibitive for users with several entities.
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Clunky User Interface: Users frequently report that Concur's interface feels outdated and cumbersome, making simple tasks like submitting expense reports or booking travel more time-consuming than necessary.
Mobile App Issues: The mobile app is often criticized for being buggy and unreliable, with features that are limited compared to the desktop version. This can be frustrating for users who rely on their mobile devices for managing expenses on the go.
Integration Challenges: Integrating Concur with other business systems, such as accounting software or HR platforms, can be a complex and technically challenging process, requiring significant IT resources and expertise.
Customer Support Concerns: Some users have expressed dissatisfaction with the quality and responsiveness of Concur's customer support, citing long wait times and difficulty resolving issues effectively.
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Zoho Books lands a punch with its user-friendly interface and automation superpowers, even for accounting newbies. Invoicing, bank reconciliation, and reports become automatic allies, saving users precious time. Integration with the Zoho ecosystem and other popular tools keeps workflows in harmony. Plus, the mobile app lets you manage finances on the go, a big win for busy entrepreneurs. However, Zoho Books stumbles with transaction limits, potentially tripping up high-volume businesses. Inventory management feels like a lightweight sidekick compared to some competitors, lacking the muscle for complex needs. Unlocking automation's full potential requires coding know-how, leaving some users stranded. And while reports are generally reliable, occasional glitches necessitate a closer look. Managing multiple businesses under separate subscriptions can also add up cost-wise. So, how does Zoho Books stack up? Users often compare it to Quickbooks Online. Zoho shines with its intuitive interface and affordability, especially for solopreneurs and small teams. But Quickbooks packs a heavier punch in its inventory management and advanced reporting features, catering to larger businesses with complex needs. Zoho's seamless integrations and user-friendliness win hearts, while Quickbooks offers a more robust toolset for seasoned accountants. Ultimately, Zoho Books is a capable accounting sidekick for businesses starting their financial journey. Its ease of use, automation muscle, and affordable price tag make it a tempting choice. But for high-volume businesses or those with intricate inventory needs, other contenders might offer a more powerful punch.

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Overall, Concur has garnered a reputation as a comprehensive and reliable solution for managing expenses, travel, and invoices. Users frequently praise its ability to streamline expense reporting, automate tasks, and provide real-time visibility into spending. The mobile app receives kudos for its user-friendly interface and offline functionality, making it easy for employees to capture receipts and submit expenses on the go. Concur's integration with travel booking platforms and credit cards is a major plus, simplifying the process of reconciling expenses and ensuring accuracy. However, some users find the initial setup and configuration to be complex, requiring significant time and effort. Additionally, the system's flexibility can be a double-edged sword, as extensive customization options may overwhelm some users. Concur's pricing structure, often based on the number of users and transactions, can be a concern for smaller businesses. Despite these drawbacks, Concur's strengths in automation, integration, and mobile accessibility make it a top choice for mid-sized to large organizations with complex expense management needs and a desire to enhance efficiency and control over spending.

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Head-to-Head Comparison

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