Our analysts compared ibi vs Pentaho based on data from our 400+ point analysis of Business Analytics Tools, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all Business Analytics Tools
ibi has a 'great' User Satisfaction Rating of 87% when considering 420 user reviews from 4 recognized software review sites.
Pentaho has a 'great' User Satisfaction Rating of 81% when considering 307 user reviews from 4 recognized software review sites.
SelectHub research analysts have evaluated ibi and concluded it earns best-in-class honors for Advanced Analytics and Embedded Analytics.
Information Builders Inc. (ibi) offers a feature-rich business intelligence data and analytics platform that unlocks actionable insights and the power of decision-making for users throughout an organization. Rated highly for ease of use by most reviewers, it empowers self-service data discovery with a user-friendly UI that enables drag-and-drop data analysis and visualization; some users noted that this UI looks outdated, especially compared to those of competitors. The platform offers a wide range of prebuilt data visualizations that users can further customize if necessary. This platform excels at creating and designing reports, then distributing them either at-will or through the automated scheduling tool, as noted by a majority of users who reviewed reporting. Most notably, the platform has an outstanding support team — all of the users who reviewed its support expressed satisfaction with their proactive, responsive assistance, citing the vendor’s dedication to the success of their customers as notably apparent. Customers can tailor the platform to their needs, as its flexibility allows for customized solutions. Frequent updates add value over time, though some users remarked that these sometimes break features from older versions. Other performance issues noted in reviews include lags when performing complex queries, infrequent crashes, slow load times and issues when accessing the platform from specific devices or browsers. While easy to pick up and use, especially for the end-user, some reviewers said that there is a learning curve to master the many features of this tool — a few users noted that this learning curve lasted a few months for some team members in their organizations. Overall, ibi data and analytics is a worthy pick for self-service data visualization and reporting, especially in the hands of an organization willing to invest the resources and time to make it shine.
Reviews of Pentaho paint a picture of a powerful, open-source data platform with both promise and pitfalls. Many users cite its wide range of tools and impressive scalability as major strengths, allowing them to tackle diverse tasks without needing multiple products. "It's a Swiss Army knife for data," one reviewer enthusiastically declared. But this power comes with a caveat – a steeper learning curve compared to more user-friendly options like Tableau. "It's not drag-and-drop intuitive," another user cautioned. Documentation is another point of contention. While some praise the available resources, others lament it as incomplete or outdated, often requiring community forums for troubleshooting. This is where the strong, active community becomes a saving grace – a true differentiator for Pentaho compared to pricier competitors. "The community is like having a built-in support team," a user noted, highlighting the value of shared knowledge and collaboration. However, users also report occasional bugs and glitches, especially in the free Community Edition. This can be a frustration for those seeking enterprise-level stability. And while Pentaho handles large datasets admirably, its resource-intensive nature can demand costly hardware upgrades, a factor to consider against competitors with built-in cloud options. Overall, Pentaho emerges as a versatile platform for those willing to invest time in learning its intricacies. Its open-source nature and powerful toolset make it a budget-friendly choice for startups and data-savvy teams. But for those prioritizing user-friendliness and seamless workflows, alternatives might be more appealing. Ultimately, the choice boils down to balancing Pentaho's strengths and weaknesses against your specific needs and technical expertise.
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