Infor Birst vs Toucan

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Our analysts compared Infor Birst vs Toucan based on data from our 400+ point analysis of Business Intelligence Tools, user reviews and our own crowdsourced data from our free software selection platform.

Infor Birst Software Tool

Product Basics

Infor Birst is a cloud-based analytics software tool that aims to help users discover insights without the need for analyst input. It unifies IT-managed enterprise data with user-owned data, supporting the blending of both in a top-down and bottom-up manner. It uses consistent business metrics to structure raw data into organized sets and visualizations. It helps users identify patterns and better understand their organization’s KPIs.

It offers a seamless, integrated UI that allows users to perform every step of the data analysis process in a single interface, enabling a smooth experience. It can be deployed either from the cloud or self-hosted on-premise.

Users can purchase it in three available formats: per-user fee, by department or business unit or by end-customer in embedded scenarios.

To explore other popular solutions that Infor offers, visit our Infor company page.
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Toucan Guided Analytics (formerly branded as Toucan Toco) is a cloud-based platform consisting of two unified offerings that deliver data analytics and storytelling, as well as embedded analytics. Through data storytelling, it empowers businesses to explore their insights through visualizations and interactive dashboards. It centralizes information from disparate data sources and has a guided framework to help enterprises tell compelling stories with their data. Accessible to all, it encourages live collaboration throughout the analytics process to drive data-informed decision-making throughout an organization.

In its embedded analytics form, it allows customers to extend these accessible and actionable insights to their clients through an intuitive front-end experience.

Though it was built cloud-first, businesses can choose between the SaaS deployment via a private cloud, or an on-premise installation through Docker Image technology. It is suitable for small, medium and large businesses, and supports Windows, Mac and Linux.
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$2,500 Monthly, Quote-based
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Tailored to your specific needs
$1,000 Monthly
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Tailored to your specific needs
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Accor
Allianz
BNP Paribas
Carrefour
Deloitte
L'Oreal
PricingHub
Renault Nissan
Sodexo
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Product Assistance

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Product Insights

  • Scalability on Demand: Prevents data bottlenecks caused by data loads that exceed capacity as business grows by scaling as needed through a multi-tenant architecture across a multi-node environment.
  • Faster Results: Delivers faster analytics across the entire organization by utilizing automated data analysis technology, cloud architecture and reusable metadata.
  • Data Clarity: Promote data clarity and reduce ambiguity by offering unique views into data to help everyone, regardless of technical expertise. Better understand the meaning of individual KPIs via the semantic layer, a set of shared business definitions.
  • Self-Service: Gives employees at all levels of technical skill self-service tools, such as drag-and-drop, to explore, analyze and visualize data through the user-oriented UX.
  • Informed Decisions: Make more data-driven business decisions by better understanding operations. Identify trends in business data by collecting, organizing, exploring and visualizing data.
  • Predict Future Outcomes: Generate actionable insights by leveraging AI to analyze historical data and improve business moving forward.
  • Intuitive Visualizations: Easily interpret trends by cleaning data and building understandable visualizations through machine learning.
  • Networked BI: Builds collective intelligence. Combines IT-managed enterprise data with user-generated data and eliminates data silos, unifying data from every part of an organization.
  • Certified Security: Secures data at every degree of detail, down to the row and column level. Employs strict data security protocols and procedures to protect data in  processes and data centers, which are certified for ISO27001 and SOC II, TYPE II standards and compliant with EU Safe Harbor laws.
  • Free Trial: Try it hands-on via a free trial.
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Platform

  • Centralize Business Data: Helps teams get on the same page by creating a single source of truth. Connects to the cloud, on-premise databases, spreadsheets and more to collect all of an organization’s data into one centralized hub.
  • Speed Up Queries: Optimize data processing by minimizing queries through cache engines and custom indexes that accelerate webpage performance.
  • Automated Reporting: Takes the heavy-duty work of development, design and maintenance out of data analytics with automatically updated data and scheduled reports. 
  • Ease of Use: Explore and understand business insights through an intuitive UI – without requiring training, tutorials or coding experience. Caters to people who may not have the technical knowledge or programming skills to handle a more complicated BI tool.
  • Accelerate Adoption: Educates and guides teams on how to create compelling data stories. Encourage autonomous, skilled data analysis with self-learning tools such as a glossary and contextual tips that help in data comprehension.
  • Improve Data Literacy: Makes information accessible by displaying it visually, enabling transparency across departments and empowering all stakeholders to take BI into their own hands.
  • Made for Collaboration: Interact with other teams and share power in decision-making through workspaces. Improve communication between departments and help them align with each other by annotating, discussing, exporting and sharing dashboards. 
  • Never Say “So What?”: Support decision-making through data-driven strategies with built-in calls to action and adaptable recommendations. 
  • Fast Implementation: Save more time and resources for analysis and data storytelling by accessing on any device through the web – nothing to install.
  • Security: Protect data through no-code row-level security, custom user filters and granular permissions management for apps, dashboards, stories and datasets. The solution is hosted in a private cloud with SSL Grade A+ security certification and an infrastructure compliant with all RSSI expectations and RGPD standards. 

Embedded Analytics

  • Build Once, Deploy Anywhere: Design one app for all devices and deploy anywhere to anyone in minutes, whether on the standard platform or as an embedded analytics product.
  • Preserve Brand Identity: Maintain business branding through full customization and white labeling options, while offering the power of data storytelling and analytics to clients. 
  • Multi-Tenancy: Handle who can see what by managing access to each embedding with granular control.
  • Focus On What Matters: Saves the company time and money by helping teams focus dedicated efforts on products, alleviating the burden of developing analytics from scratch.
  • Empower Non-Technical Teams: Build and deploy apps with a guided framework, even without coding experience.
  • No On-Boarding Necessary: Boost adoption and customer retention through a client experience that feels familiar, with access to actionable insights from day one.
  • Accelerate Time to Value: Empowers businesses to roll out robust solutions to clients in just two weeks. 
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  • Automated Data Refinement: Automatically merge data from different sources into one user-ready data storage and optimize it for analysis. 
  • Semantic Layer: Boosts trustworthiness of data and reduces data anarchy by adding an agile semantic layer between the user and data. Work with data privately while staying connected to the network via a virtual tenant space.">
  • Real-time Access: Directly query on-premise data sources in real-time, eliminating the need to first extract and then upload data to the cloud.
  • Adaptive UX: Create reports and dashboards without coding knowledge via intuitive drag-and-drop tools. Supports different analytic styles, such as visual discovery, and mobile, and third-party tools such as Excel, R and Tableau. 
  • Reusable Rules: Automatically generates a common architecture based on a reusable set of business definitions without manual intervention.
  • Interactive Dashboards: Explore data even further via interactive dashboards that have drill-down capabilities such as lasso filters.
  • Multi-Tenant Cloud Architecture: Scales vertically and horizontally with a multi-tenant architecture built on a multi-node environment. Speeds insight generation by reducing the overall time spent on repetitive on-premise tasks. 
  • One-Click Data Connectivity: Access existing data with one click via its extensive library of pre-built connectors.
  • Embedded Analytics: Scale with clients’ businesses via flexible deployment options including embedding, APIs and localization capabilities.
  • Machine Learning: Recognizes patterns in data via Smart Analytics and automatically builds visualizations based on predictive analytics. Learns over time, and remembers previous search queries, past visualizations and more.
  • Deployment Options: Deploy as a SaaS through the cloud or go hybrid, keeping data in-house but running analytics through cloud-based servers. Or, deploy through a virtual appliance that delivers all the benefits of a traditional cloud-hosted SaaS while being locally hosted on-premise or in a private-cloud.
  • Mobile App: Access reports and dashboards via its native mobile application for iOS and Android.
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  • Connect Any Data Source: Connect to cloud and on-premise databases, cloud data warehouses, third-party BI solutions and REST APIs via over 100 built-in connectors, or create custom ones with an open-source library. Easily set up connectors to data sources, no programming knowledge necessary. Some supported connections include SAP, MicroStrategy, Google BigQuery, Oracle, SQL Server, Google Analytics, Salesforce and more. Pull data from CSV, Excel and static files to transform it into dynamic data.
  • Keep Data Up-To-Date: Refresh data on demand, automatically on a regular basis with a scheduler, or request it in real time. Define which sources to refresh and how often to refresh them through batch processing. Blends live and loaded data sources, tracking changes and debugging datasets with its Storytelling Tracker.
  • Integrated ETL: Extract, transform and load data, collecting it in an embedded data lake and cleaning it up before integrating it into the solution. Query data on the fly with Weaverbird, the vendor’s built-in, open-source no-code visual query builder. Integrates with existing ETL tools such as Talend, iPython, Notebook, Dataiku, Denodo and more, and is designed to be compatible with all information systems. Perform joins, slices, pivots and melts seamlessly, without the need to code. Supports ad-hoc transformation for evolution computation, date aggregation and other critical statistics.
  • Interactive Dashboards: Display KPIs in the form of an interactive story with the aid of graphic messages on ergonomic dashboards. Add additional context through comments, sources, captions, glossaries and more.
  • Toucan Toco Studio: Focus on the data story rather than design mechanics. Create charts, layouts and stories faster through guided design without needing technical skills. Add context and generate visualizations with a few clicks, all the while becoming more data-literate.
    • Data Visualization: Highlight key-value elements and add color and context to information through visualizations. Display data in visually appealing ways by creating more than 20 kinds of charts and graphs. Give context by including definitions and data sources in visualizations and annotating specific elements. Collaborate with others within the platform or in tools like Slack and MS Teams. 
    • App Gallery: Jumpstart the business by building dashboards in minutes from pre-designed templates. Choose from a gallery of ready-to-go applications; preview apps with a single click, then use as-is or customize as needed. Leverage sample data to view what the final product will look like, then download and populate data models with custom data. 
  • Collaboration: Drive action by continuing the conversation through annotations and comments on dashboards, and exchange ideas with others through the live chatbox. Ensure privacy by making direct comments visible to specific groups only. Export and share insights with others inside and outside the organization through tools like Slack and Teams.
  • Calls to Action: Decide exactly what to do with proprietary information through a built-in decision-support system that gives relevant recommendations, links to relevant insights and proposed next steps. 
  • Alerts: Add, edit and configure rules and conditions for email or push notifications through a dedicated notification environment.
  • Presentation Mode: Empower data-driven meetings by sharing insights with others in a presentation format. Schedule presentations with calendar events and invite people from anywhere to follow the data story. Identify metrics and interact with the dashboard in the presentation mode, and create a dialogue with the presenter through a chat box. 
  • Role-Based Administration: Maintain granular control of permissions across the organization. Ensure that roles and responsibilities are clear by defining roles like App Builder, App Validator, Viewer, Data Manager, Full Administrator and more. 
  • Mobile Access: Access proprietary information on any device — even on those that aren’t connected to the internet, thanks to an offline mode. With a mobile-first strategy, the vendor prioritizes the mobile version of a site and then adapts it for larger screens.
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Product Ranking

#22

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#98

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User Sentiment Summary

Great User Sentiment 560 reviews
Excellent User Sentiment 178 reviews
82%
of users recommend this product

Infor Birst has a 'great' User Satisfaction Rating of 82% when considering 560 user reviews from 6 recognized software review sites.

97%
of users recommend this product

Toucan has a 'excellent' User Satisfaction Rating of 97% when considering 178 user reviews from 5 recognized software review sites.

4.3 (7)
n/a
3.9 (92)
4.9 (84)
4.08 (49)
5.0 (8)
4.1 (50)
4.7 (23)
4.1 (176)
4.8 (62)
4.2 (186)
3.5 (1)

Awards

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Toucan stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Data Integration: About 80% of users who mentioned its data integration capabilities said that the platform, powered by built-in connectivity tools, connected well to many types of data sources.
Data Visualization: Approximately 81% of users who reviewed visualization said that the tool provided attractive and intuitive data presentation options for at-a-glance data analysis and trend charting.
Ease of Use: The platform was user-friendly and intuitive, according to around 77% of users who reviewed the interface.
Functionality: Approximately 68% of users who reviewed functionality said that the platform provided strong capabilities to streamline preparation and consumption of data for developers and end users alike.
Data Management: Automated data warehouse creation made data modeling a breeze, around 65% of users who reviewed the platform’s data management system said.
Setup: Around 69% of users who mentioned implementation said that the solution being cloud-based, coupled with excellent onboarding support from the vendor, made deployment easy.
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Data Storytelling: Almost 96% of the users who mention data visualization say that they can create high-quality, interactive dashboards seamlessly.
Integrations: All users who discuss the tool’s integration capabilities say that it connects seamlessly to tools in their existing tech stacks, including cloud databases.
Ease of Use: The software’s intuitive interface offers an excellent user experience for report builders and consumers alike, according to all users who review its ease of use.
Support: Technical support is responsive and competent, as discussed by all users who mention support services.
Functionality: Around 56% of the users who review the solution’s capabilities say that it reduces the time to insight and embeds into enterprise applications seamlessly.
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Performance: Approximately 87% of users who reviewed the platform’s performance said that it was slow and inconsistent in data processing and data refresh.
Learning Curve: About 81% of users who mentioned the learning curve said that documentation was often insufficient and incorrect, and that the platform’s use of proprietary language made the learning curve quite steep.
Service and Support: About 46% of users who reviewed this feature said that support was poor and turnaround times were painfully long, extending up to several months.
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There are no cons for this product at the time of publishing this review synopsis.
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Infor Birst is an integrated cloud-based end-to-end solution for sourcing raw data, and extracting, warehousing and reporting for enterprise data analysis. With built-in tools for data integration and strong embedded analytics capabilities, users leverage its data visualization capabilities to create and share metric-specific dashboards and reports. Users who reviewed data management said that automated data warehouse creation was a strong feature of the platform, as well as its user-friendly interface. Many users who reviewed its functionality said that, equipped with a powerful ETL and efficient ODBC drivers for integration, the platform was flexible and scalable with a multitude of features for data discovery and analysis. Around 69% of users who reviewed ease of implementation said that deployment was easy with the integrated cloud platform, though some users said that the setup processes were unclear and they required in-house IT support for onboarding. On the flip side, users who mentioned performance said that the speed of data processing and data refresh was slow and this impacted report generation capabilities. Documentation was inconsistent and often incorrect, and the use of proprietary query language made the learning curve quite steep, many users who reviewed this feature said. Support turnaround times were woefully long, even extending up to several months as reported by a number of users. Some users who reviewed functionality said that the code was buggy and the platform stalled often when processing data for ad-hoc reporting. Many users complained that these bugs were not addressed for years, and new releases often impacted pre-existing features. Possibly because of its performance issues with large amounts of data, quite a few users rate it as a good BI tool for small and midsize companies that require less complex data analysis, rather than larger enterprises. In summary, Infor Birst is a BI ecosystem with a networked approach to data visualization and predictive analytics that eliminates data silos and serves as a single source of truth for enterprise data.

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Toucan Toco is a cloud-based data communications tool that provides analytics and storytelling capabilities to enterprises. All users who discuss integration say that the tool aligns with their organizations’ cloud-first strategies, integrating with their existing tech stacks with ease. All users who review accessibility are unanimous in their reviews that its user-friendly interface provides an excellent user experience. All of the users who say they’ve contacted customer support say the team’s quick and informative responses are a plus. Almost 96% of users who review dashboarding say that they can create interactive and easy-to-understand data stories through its visualization module, Toucan Studio. 56% of the users who mention functionality say that the solution has a rich feature set and the vendor releases weekly updates, astutely incorporating users’ feature requests. In summary, Toucan Toco helps businesses increase revenue opportunities for businesses to differentiate themselves in the market through data visualization.

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