Domo vs Sisense

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Our analysts compared Domo vs Sisense based on data from our 400+ point analysis of Business Intelligence Tools, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Domo is a cloud-based analytics platform that integrates end-to-end data management into one solution. Being SaaS, it’s available from anywhere with an internet connection. The vendor offers the best of both worlds — self-serve ease of use and data science.

Domo has a friendly interface aimed at senior management who are hard-pressed to make tough decisions daily. A breadcrumb trail at the top of the workspace will help you navigate between folders. A performant, scalable warehouse supports fast queries with in-memory data.

Domo Buzz is an instant messaging option like Slack with file sharing and is available on the mobile app also. Annotation options allowed me to add comments to my chart and mark data points of interest. If you want something more than what it offers, you can build your own apps within Domo. It’s our analysts’ pick and a user favorite in its category for these and more features.

Domo Everywhere is the embedded version, though it doesn’t offer as many options to design views as some other platforms, such as Dundas BI.

You can use Domo dashboards and reports for several critical tasks. Decide where to reduce spending and identify the factors that affect your business. Forecast demand for your services and products. Predict how unexpected events can impact the economy and your business and do much more.

There’s a 30-day free trial after which you can upgrade to the Standard or Enterprise pricing model. Or opt for the Business Critical edition to get a private AWS link that promises watertight security and reduces latency.

Some users mention performance limitations, which could be caused by shared cloud resources. The vendor offers a consumption model — pay for what you use and add unlimited users at a flat fee of $750.

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Sisense is an end-to-end data analytics platform that makes data discovery and analytics accessible to customers and employees alike via an embeddable, scalable architecture. With a back-end powered by in-chip technology, it allows analysts to blend large datasets from a variety of sources into a single cohesive database for the entire company. On the front-end, users of all technical skill levels can craft visualizations, reports and dashboards to explore and share insights that drive businesses forward. Its AI-driven, cloud-native analytics offering, Fusion, embeds into business workspaces and empowers teams to view key metrics and data insights where they work.

Designed for companies of all sizes, it can be deployed on-premises, as a private cloud-hosted SaaS, as a fully managed SaaS or via a hybrid strategy. It is available via annual subscription pricing and offered in three packages: its main offering BI & Analytics Teams, its embedded analytics component Product Teams and code-driven cloud analytics through Cloud Data Teams.
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Product Insights

Domo wins quite a few awards and high scores in our 400+ point analysis. The SelectHub scoring engine crunches this data to compute the final score. We base our evaluation on technical, functional and vendor criteria, as well as ease of deployment.

  • Gather Data: Use data from your preferred systems and sources with over 1,000 connectors. Set up integration tasks with automation. Make cloud warehouses work for you with the Domo Cloud Amplifier. Our analysts give the platform 96 for source connectivity.
  • Perform Complex Calculations: Blend and transform data, and create calculated columns with Domo Analyzer and Magic ETL. Target specific buyer segments with behavioral, store and sales data. Domo gets 91 for advanced analytics in our assessment, putting it ahead of Power BI and Qlik Sense.
  • Manage Data: Combine, aggregate, pivot and filter datasets with Magic ETL. A handy checklist on the screen guides you through the steps. Domo is intelligent — it shows green dots if two datasets have common fields while blending. We give it a 100 for data management.
  • Acquire IoT Insights: Domo differentiates itself with full support for IoT technologies, scoring a 100 in our analysis. It integrates with AWS IoT systems for edge analytics. Writebacks are super helpful for updating remote systems.
  • Gain ML Insights: Check if you’re spending wisely — create accurate cash flow models with machine learning. Boost your chances of closing customers by calculating the lifetime value for each buyer. Domo scores 100 in our analysis for built-in data science capabilities and its constant emphasis on AI/ML.
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  • Brings Intelligence to Every User: Empower every user with data literacy via access to an intuitive data workflow. Leverage self-service BI to connect, mash up, blend and analyze data in a user-friendly, visual framework that is easy to manipulate. 
  • Optimizes Data Prep: Eliminate barriers between analysts and the data they need to reach answers through single-stack technology. Reduce the time needed for data prep and clean data within the interface without changing any of the original data in its source. Perform error-free analysis with better quality assurance. Incorporate everything from a database to ETL to analysis to visualizations within a single architecture in an end-to-end BI system.
  • Delivers Analysis Quickly: Through its proprietary AI-powered in-chip technology, perform thousands of queries on massive amounts of data and return results at faster speeds with in-memory processing, allowing for more efficient decision making.
  • Keeps Data Secure: Leverage advanced machine learning, detect anomalies in the data and send alerts instantly. Set role-based access restrictions, safeguard sensitive data from users who shouldn’t have access to it, and maintain greater oversight and transparency. Offer scalable data security protocols at the process level, system level, object level and data level to ensure tight security. Incorporate built-in recovery and audit strategies to prevent data loss as well as protect the organization’s audit trails.
  • Uncovers Actionable Insights: Make predictions and business decisions based on facts by analyzing data trends and identifying patterns. Improve business practices, reduce oversight errors, boost ROI and streamline general business efficiency. Utilize smart suggestions to best-match visualizations, uncover patterns and highlight trends in data. Build narratives that facilitate deeper interaction with data, and keep a digital assistant analyst at the ready.
  • Promotes Collaboration: Collaborate with others to share reports and insights on KPIs and goals, while ensuring data security compliance by keeping users on a secure network.
  • Offers Customization: Customize the platform to meet users’ needs via an open API framework. Only pay for features they’ll use and get exactly what they want out of a BI tool.
  • Scalable: Agilely adapt to users’ needs. Minimize costs via reasonable pricing and grow with business. Scale to tens of thousands of users and terabytes of data, while powering complex analysis with in-chip machine learning technology.
  • Provides Insights On-the-Go: Stay connected to data that fuels business decisions even while on the move. Access dashboards on any device and elect to receive notifications and real-time updates.
  • Try Before You Buy: Test it hands-on through a 14-day free trial. 
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  • Domo App Studio: Design custom apps for needs Domo might not address out of the box. Build your own functionality without coding knowledge. Create branded visualizations with your trademark colors, logos and fonts. ESPN enhances the fan experience by capturing and analyzing customer data using a Domo Studio app.
  • Analyzer: Save time spent cleaning data manually. Use a special editor to set up checks for data inputs. Keep tabs on which charts and dataflows use a specific dataset with the lineage option. You can choose the best chart to present your data and annotate it. Use the Beast Mode for complex math.
  • DomoGPT: Get answers to data queries using AI Chat (currently in beta). Convert text to SQL or calculations and understand your data using text summaries. Use Domo.AI in a safe, governed space.
  • Personalized Data Permissions: Create custom data views for your users and hide sensitive data. Your regional managers get exclusive views specific to their roles, while senior management can switch between full and filtered views.
  • Domo Mobile: View cards and text summaries on the mobile app. Cards fit within the small screen, giving a great user experience. Domo Buzz allows sharing files to WhatsApp, Gmail, QuickShare and Google Drive. You can even save a screenshot to your phone gallery.
  • Alerts: Stay informed about KPIs that matter to you. Set new alerts and share them with selected users or subscribe to existing ones. Choose where you want to receive the notifications — email, mobile app or SMS.
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  • In-Chip Analytics: Free up processing power for other tasks, improve the speed of processing and reduce downtime caused by overworked RAM or disks. Combine a columnar database with smart algorithms in an in-chip cache. Choose between either disk or RAM, rather than solely disk or RAM, as an alternative to in-memory processing.
  • Data Connectivity: Draw from many different data sources and formats with hundreds of built-in connectors with cloud applications such as Zendesk and Salesforce. Drag and drop to import from databases and spreadsheets. Pull directly from CRMs or embed the BI interface into the CRM, providing versatility in workflow options.
  • Data Blending: Blend huge datasets from a range of sources instantly into one centralized location, and receive a holistic view of all data. Investigate further through slicing, dicing and exploration of data via a simple, accessible interface.
  • Data Visualizations: Organize user data into easy-to-understand visualizations like bar charts, scattergrams, pie charts, line graphs, interactive maps, etc. Access a rich library of prebuilt graphics and widgets or open source designs, and easily manipulate them from within an intuitive UI. 
  • Interactive Dashboards: Drag-and-drop to build interactive dashboards that encourage deeper data exploration. Help users to build widgets and filters, and leverage AI-assisted exploration and automatic analysis to provide further insight. 
  • Real-Time Insights: Set up and maintain live connections to data and monitor dashboards in real time. Establish push notification alerts to receive automatic updates when changes to KPIs occur. 
  • Single-Stack System: Perform a range of data preparation tasks, such as exploration, analysis, visualization and collaboration, without needing to switch to other platforms.
  • Publish and Share: Enable everyone in an organization to access and filter information with web-based dashboards. Publish a dashboard with one click and open it to the entire company for easy access without needing to download files.
  • Augmented Intelligence: Leverage Sisense Pulse, powered by machine learning algorithms, to continually monitor KPIs and receive proactive alerts when anomalies and variations are detected. Automate previously manual tasks and data-driven workflows, personalize the BI experience with a tailored command center and deliver a dynamically updated feed that keeps users up to date.
  • Embedded Analytics: Turn data into data products that deliver BI to clients with a white label solution in Product Teams.
  • R Integration: Perform predictive analysis and access better BI reporting and decision-making through R programming language.
  • Add-Ons: Extend the functionality of the platform by downloading and equipping any number of free and premium native and third party extensions from the marketplace.
  • Natural Language Processing: Empower users of all data literacy levels to derive the full value of their insights through natural language generation with Sisense Narratives. Simplify into everyday language the complexities of data analysis for accessibility and easier understanding through AI-generated text-based insights.
  • Mobile BI: Access BI on-the-go directly from iOS and Android phones with a native app that renders mobile-optimized responsive dashboards with touchscreen integration. Alternatively, access the platform through a browser from any laptop, tablet or smartphone, no downloads or installation required.
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Product Ranking

#25

among all
Business Intelligence Tools

#11

among all
Business Intelligence Tools

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Analyst Rating Summary

87
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100
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Availability and Scalability
Data Transformation
Data Visualization
Platform Capabilities
Platform Compliance
Availability and Scalability
Data Management
Data Pre-processing
Data Transformation
Integrations and Extensibility

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Domo
Sisense
+ Add Product + Add Product
Advanced Analytics Augmented Analytics Data Management Data Pre-processing Data Transformation Data Visualization Embedded Analytics Capabilities Geospatial Visualizations And Analysis Mobile Capabilities Platform Capabilities Reporting 87 73 98 94 100 100 86 50 79 100 100 82 49 100 100 97 87 93 68 47 83 87 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 1818 reviews
Great User Sentiment 1979 reviews
87%
of users recommend this product

Domo has a 'great' User Satisfaction Rating of 87% when considering 1818 user reviews from 4 recognized software review sites.

88%
of users recommend this product

Sisense has a 'great' User Satisfaction Rating of 88% when considering 1979 user reviews from 5 recognized software review sites.

n/a
5.0 (22)
4.4 (790)
4.3 (720)
4.3 (312)
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4.5 (357)
4.4 (481)
4.4 (765)
4.3 (235)
4.4 (115)

Awards

SelectHub research analysts have evaluated Domo and concluded it earns best-in-class honors for Platform Capabilities and Integrations and Extensibility.

Platform Capabilities Award
Integrations and Extensibility Award

SelectHub research analysts have evaluated Sisense and concluded it earns best-in-class honors for Data Pre-processing.

Data Pre-processing Award

Synopsis of User Ratings and Reviews

Source Connectivity: About 86% of users citing data integration said they could connect to their preferred sources easily.
Ease of Use: Around 82% of users discussing the interface said options and tabs were straightforward and intuitive.
Data Visualization: About 74% of people who reviewed Domo for graphics appreciated the ease of creating and sharing data stories.
Functionality: Around 73% of users who mentioned features said Domo performed as expected.
Support Services: About 71% of reviews discussing assistance praised the support team for being helpful and responsive.
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Customer Service and Support : More than 92% of users mentioning customer support said that responses to their queries were prompt and informative, and that there’s good access to online user communities.
Data Integration: Approximately 92% of users who mention data source integrations express satisfaction with its ability to import, blend and streamline data from multiple sources into a cohesive database.
Data Visualization: Citing stunning dashboards with a range of visually powerful visual tools like widgets, graphs and scattergrams, 85% of users who mention data visualization say it’s a strong feature of Sisense.
Ease of Use: More than 93% of users mentioning the platform’s ease of use praise it as user-friendly, citing self-service BI features such as interactive dashboards and data visualizations.
Cost: Among users who comment on its pricing, more than 85% said that Sisense offers great value for its cost, with some reviews coming from long-time customers.
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Speed: About 78% of users discussing speed said the platform lagged sometimes.
Cost: Around 89% of users discussing price termed the platform as expensive.
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Data Preparation and Modeling: About 50% of users who mentioned data modeling say that it is not as intuitive for non-technical staff, requiring strong IT support.
Training: More than 60% of users who write about learning how to use the platform say that with frequent new releases, a lack of sufficient documentation, coupled with the difficulty of using a programming language make this a tricky tool to master.
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Domo has everything data teams could wish for — self-service ETL, advanced analytics and data science. Its rich set of connectors makes users happy as they praise its robust integration APIs. Its scripting language is similar to Power BI, and knowing SQL will shorten your team's learning curve. The vendor offers daily refreshes, currently capping them at 48.On the flip side, the interface seemed a bit clunky to me. Dashboards don’t display in the edit mode by default, which was a tad annoying. The Getting Started documentation is dated and doesn’t match the new interface. I could find my way around with help from user forums.While the vendor earns praise for releasing frequent updates, quite a few users say some much-needed features lack depth. According to our research, Domo offers only 64% of the required functionality out of the box, which is much less than what Power BI and Tableau provide. It also underperforms in data querying, scoring only 53 in our analysis.Some reviews mention bugs and that performance can lag when handling anything complex than simple visualizations. The slowness could be due to the multitenant SaaS model that provides shared computing. As for the mobile app, it didn’t work in the offline mode for me. I should mention here that I had opted for the trial version. A proof-of-concept will help you check if the issue persists in the paid edition.Domo’s pay-as-you-go model is great for estimating usage but be prepared to pay more for workload spikes. According to our research, about 89% of users who reviewed the price found Domo’s consumption model expensive. Small organizations working with a lean team might find it challenging to handle billing.Here’s what’s great about subscribing to Domo. You can create as many reports and dashboards as required — there’s no limit or additional cost. Plus, Domo allows adding an unlimited number of users. Domo accepts external data models from OpenAI, Amazon Bedrock, Hugging Face, Databricks and Jupyter Workspaces.Despite a competitive market, Domo is an excellent product for organizations seeking data visualization and strong integration. Its flexible pricing model and recent AI updates make it a strong challenger to leading data platforms.

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Users appreciate how Sisense creates large datasets from constantly evolving data sources to be seamlessly streamlined into actionable data, and presented easily in the form of graphs, bar and pie charts, scattergrams, line graphs, interactive maps and many more visualization types. Regarding customer support, users praise their prompt and informative responses - from implementation to handling subsequent queries — as high quality customer service that comes neatly packaged with pricing plans. Users mention that the implementation of this solution, though easy for basic setup, can be quite demanding in terms of scripting and configuration setup, especially for advanced analytics. Non-technical users might find it challenging to set up the data objects - ElastiCubes - without strong IT support. On the front-end, dashboard customization and formatting of visualizations can be tricky as these require basic knowledge of CSS, Javascript and development. Though a large number of users find this solution to be cost-effective, smaller businesses and startups that only need a limited number of licenses might find it expensive. Overall, Sisense is a strong BI solution with strong data capabilities, and its drill-down functionality empowers users to glean insightful and actionable analytics that drive business strategy by aiding in decision-making processes. To maximize its potential, businesses may require strong IT support for implementation and formatting of visualizations. It is certainly worth considering for enterprise BI needs, if the price is right!

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