ibi vs ClicData

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Our analysts compared ibi vs ClicData based on data from our 400+ point analysis of Business Intelligence Tools, user reviews and our own crowdsourced data from our free software selection platform.

ibi Software Tool

Product Basics

Ibi by Information Builders offers cloud-based data and analytics platforms that empower users to turn their information into insights through robust visualization, reporting and data management. WebFOCUS is its primary offering. Flexible, configurable and scalable, it integrates data from many sources, simplifies data workflows and enables fast, easy organization and analysis of data. It allows users to make more confident data-driven decisions that drive business results.

As of 2020, the vendor has announced that it will be acquired by TIBCO.
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ClicData is a cloud-based solution that collects data from multiple sources and delivers insights that are easy to use, embed and access on any device. It enables users to design and share dashboards. It has four different pricing plans with varying levels of functionality: Premium, Team, Enterprise and Dedicated. Users can purchase subscriptions at a yearly or monthly rate.
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$1,500/User, Annually
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$71 Annual, free, monthly, quote-based
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Improve Data Literacy: Make data accessible to all, turning everyone into a decision-maker with a holistic overview of data. View the business as a whole through a comprehensive analytics dashboard, or drill down deeper to examine key components and drivers.
  • Highly Adaptable: Built for businesses of any size, it adapts to a broad range of skill levels, needs and expectations with ease. Choose from various plug-and-play options, which include industry-specific solutions.
  • Innovative Insights: Operationalize artificial intelligence, machine learning, natural language processing and advanced analytics to uncover significant discoveries hidden in enterprise data.
  • Embeddable: Enable teams or customers to efficiently make use of data through analytics embedded directly into their existing applications. 
  • Cloud-Based: Scale flexibly and stay current with updates through an all-in-one secure platform for the cloud.
  • Open Framework: Seamlessly connect to any database, data ecosystem or enterprise data source through the tool’s open, ubiquitous framework.
  • Free Trial: Try the cloud analytics platform for free for 14 days.
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  • All Your Data in One Place: Combines and cleans users’ data to create a comprehensive data warehouse with faster access and a more consistent database.
  • Better Data Stories: Control the navigation and presentation of data. Create unique visualizations to convey information quickly and effectively.
  • Ease of Use: Drag and drop data to create and share a dashboard in minutes; no IT experience needed.
  • Integration: With over 250 connectors, add new data sources when changing or upgrading ERP or CRM and keep data flowing.
  • More Efficient Insights: Automatically updates dashboards whenever data is updated. Set up automated reporting schedules and alerts.
  • Regular Updates: Routinely adds new features and improvements, such as additional widgets and connectors.
  • Reporting On the Go: Access dashboards on the web or through its mobile applications.
  • Data Security: Ensures top-notch security and encryption for business data through Microsoft Azure, with a wide toolbelt of authentication and protection solutions in place, all aligned to security and privacy regulations.
  • Free Trial: Offers a full-featured free trial of the Premium or Team application for 15 days, no credit card required.
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  • Data Preparation: Connect to, join, blend and cleanse data through streamlined, automated processes. Improve data through quality indicators, data enrichment, built-in cleansing tools and more.
  • Data Integration: Integrate information from all kinds of data sources — real-time, batch, streaming, big data, social media, mainframes and more. Retrieve structured and unstructured data from multiple sources, including databases, cloud and on-premises applications, files and spreadsheets.
  • Data Management: Easily manage information with out-of-the-box components that give a more complete, holistic perspective of an organization’s data.
  • Data Governance: Instill an organization-wide trust in data that leads to better understanding overall. Establish references and standardize processes with centralized data collaboration, data lineage support and a formalized glossary of accepted terms.
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  • Data Connectors: Connect to over 250 data sources, both on-premise and online, such as Google Drive and Google Analytics, QuickBooks, Shopify, SQL, Salesforce, Hubspot, SugarCRM and more. Their website has a full list of all compatible data connectors, sorted by plan availability.
  • Data Warehouse: Consolidates all data into one centralized data warehouse, bypassing exports and imports.
  • Dashboard Designer: Drag and drop to transform data into insights. The designer features an extensive library of visualization widgets.
  • Interactive Dashboards: Filter information by clicking KPIs. Drill down into any data set to retrieve further insights.
  • Auto Refresh: Monitors all data sources and automatically refreshes dashboards when data is added, deleted or updated.
  • Branding Customization: Users of certain plans can customize logos and colors, controlling the look and feel of their dashboards for a cohesive branding identity.
  • Sharing: Share dashboards with others via email as PDF or image attachments or Live Links.
  • User Management: It can add and maintain users. Admins can control access rights and dashboard visibility so that users focus on the most relevant insights.
  • Predictive Analytics: The solution integrates with machine learning platforms such as Prevision.io and H20.ai.
  • White Label: Users can embed dashboards into their customer-facing solutions, remove branding and add extra functionality to their existing website or application with a copy-and-paste API code.
  • Security: With capabilities such as two-factor authentication, single sign-on, session tracking, IP white listing, password rules and intelligent log analysis, users can ensure their data is safe and secure.
  • Mobile Apps: Offers iOS and Android applications that display responsive live dashboards, which users can explore, export to PDF, send via email, print and more from their mobile devices.
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Product Ranking

#26

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Business Intelligence Tools

#345

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Business Intelligence Tools

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User Sentiment Summary

Great User Sentiment 420 reviews
Excellent User Sentiment 294 reviews
87%
of users recommend this product

ibi has a 'great' User Satisfaction Rating of 87% when considering 420 user reviews from 4 recognized software review sites.

92%
of users recommend this product

ClicData has a 'excellent' User Satisfaction Rating of 92% when considering 294 user reviews from 5 recognized software review sites.

n/a
3.9 (1)
4.4 (156)
4.4 (25)
4.5 (170)
4.61 (134)
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4.6 (123)
4.3 (63)
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3.2 (31)
4.6 (11)

Awards

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ClicData stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Support: All of the users who mentioned the vendor’s support praised their responsive, helpful support team and dedication to customer success.
Reporting: Around 96% of users who mentioned reporting said that this tool works well for report creation and scheduled distribution.
Data Visualization: About 90% of users who reviewed the tool for data visualization said that it excels in dashboard and chart creation.
Functionality: This is a robust, feature-rich tool with a great degree of flexibility and frequent updates, according to around 76% of users who reviewed the tool’s functionality.
Ease of Use: According to about 63% of users who reviewed the platform’s ease of use, its intuitive drop-and-drop interface simplifies data analysis and visualization.
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Visualization: About 89% of users who reviewed visualization mentioned the system’s ability to create beautiful, unique dashboards.
Ease of Use: Approximately 73% of users who referred to user-friendliness said that the solution is very intuitive and easy to navigate.
Customization: All users who talked about customization liked that they could customize anything in the system.
Customer Service: ClicData provides very positive and outstanding customer service, according to about 56% of users who reviewed support.
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User Interface: Of the users who mentioned this solution’s UI, approximately 87% said that it looks outdated, especially compared to those of competitors.
Cost: About 83% of users who reviewed it for price said that this solution is expensive, especially when considering add-on modules.
Performance: All of the users who reviewed the platform’s performance and speed mentioned bugs, lag and crashes, among other issues.
Learning Curve: It takes some time to learn this platform, according to about 60% of users who reviewed its learning curve.
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Connectivity: The solution lacks plugins to pull data, according to approximately 58% of reviewers commenting on connectivity.
Learning Curve: All users who mentioned a learning curve related to understanding the product said that it was difficult to master, especially for non-technical users.
Updates: All users who talked about updates complained about fixes taking too long to get done.
Features: About 67% of users who spoke about features said that features are limited, and many important ones are unavailable, especially for the cheaper plans.
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Information Builders Inc. (ibi) offers a feature-rich business intelligence data and analytics platform that unlocks actionable insights and the power of decision-making for users throughout an organization. Rated highly for ease of use by most reviewers, it empowers self-service data discovery with a user-friendly UI that enables drag-and-drop data analysis and visualization; some users noted that this UI looks outdated, especially compared to those of competitors. The platform offers a wide range of prebuilt data visualizations that users can further customize if necessary. This platform excels at creating and designing reports, then distributing them either at-will or through the automated scheduling tool, as noted by a majority of users who reviewed reporting. Most notably, the platform has an outstanding support team — all of the users who reviewed its support expressed satisfaction with their proactive, responsive assistance, citing the vendor’s dedication to the success of their customers as notably apparent. Customers can tailor the platform to their needs, as its flexibility allows for customized solutions. Frequent updates add value over time, though some users remarked that these sometimes break features from older versions. Other performance issues noted in reviews include lags when performing complex queries, infrequent crashes, slow load times and issues when accessing the platform from specific devices or browsers. While easy to pick up and use, especially for the end-user, some reviewers said that there is a learning curve to master the many features of this tool — a few users noted that this learning curve lasted a few months for some team members in their organizations. Overall, ibi data and analytics is a worthy pick for self-service data visualization and reporting, especially in the hands of an organization willing to invest the resources and time to make it shine.

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Clicdata is a robust platform with a multitude of data manipulation options and robust data processing capabilities. The cloud-based system is simple enough to get the results businesses need. Readymade connectors are available to connect and fuse data from multiple data sources. However, some users complained about connectivity issues with third parties. Users also complained about the lack of API integrations and plugins to pull data. Visualizations are stunning with customizable dashboards that are quick and easy to set up and have a great set of widgets. Users were generally happy with the customer service, stating that they were positive and reactive. Video tutorials and documentation could be improved. Some important features, such as roll back and database editing, are not available for all plans. Learning and getting used to the system can take time for the non tech-savvy. Overall, it’s a flexible, intuitive and cost-effective tool to visualize business data.

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