Looker vs Sisense

Looker is a forerunner in the business intelligence field for a reason; it generates reports that include easy sharing via link, automatic scheduling and a level of granular detail that allows for deeper analysis below the surface. It excels in its filter and drill-down features and creates unique URLs when users make changes to data, leading to enhanced sharing. However, one of its biggest strengths could also be considered one of its biggest weaknesses: its proprietary programming language, LookML which is used to construct SQL queries in the platform. While a flexible and powerful data querying language, of course, LookML isn’t the most accessible to non-technical users, which means that Looker requires an IT or data team to access its full capabilities and has a steep learning curve. Users also note that its data visualizations, while simple and easy to understand, are quite basic and lacking in customization options, particularly in comparison to competitors. Some users say that it may be more appropriate for internal reporting than presentation to shareholders and end-users because of its bare-bones visualization options. However, Looker truly shines when used by enterprises, with its scalability and data accessibility making it a stellar solution that can align departments and provide thousands of users access to data insights. Its price point reflects this, with its pricing being prohibitive to startups as about 88% of users who comment on its cost remark. Overall, Looker is a solid pick for larger businesses that have a team of power users who can maximize its functionality and set it up to deliver to employees across an entire organization.

Users appreciate how Sisense creates large datasets from constantly evolving data sources to be seamlessly streamlined into actionable data, and presented easily in the form of graphs, bar and pie charts, scattergrams, line graphs, interactive maps and many more visualization types. Regarding customer support, users praise their prompt and informative responses - from implementation to handling subsequent queries — as high quality customer service that comes neatly packaged with pricing plans. Users mention that the implementation of this solution, though easy for basic setup, can be quite demanding in terms of scripting and configuration setup, especially for advanced analytics. Non-technical users might find it challenging to set up the data objects - ElastiCubes - without strong IT support. On the front-end, dashboard customization and formatting of visualizations can be tricky as these require basic knowledge of CSS, Javascript and development. Though a large number of users find this solution to be cost-effective, smaller businesses and startups that only need a limited number of licenses might find it expensive. Overall, Sisense is a strong BI solution with strong data capabilities, and its drill-down functionality empowers users to glean insightful and actionable analytics that drive business strategy by aiding in decision-making processes. To maximize its potential, businesses may require strong IT support for implementation and formatting of visualizations. It is certainly worth considering for enterprise BI needs, if the price is right!