Sisense vs Chartio

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Our analysts compared Sisense vs Chartio based on data from our 400+ point analysis of Business Intelligence Tools, user reviews and our own crowdsourced data from our free software selection platform.

Chartio Software Tool

Product Basics

Sisense is an end-to-end data analytics platform that makes data discovery and analytics accessible to customers and employees alike via an embeddable, scalable architecture. With a back-end powered by in-chip technology, it allows analysts to blend large datasets from a variety of sources into a single cohesive database for the entire company. On the front-end, users of all technical skill levels can craft visualizations, reports and dashboards to explore and share insights that drive businesses forward. Its AI-driven, cloud-native analytics offering, Fusion, embeds into business workspaces and empowers teams to view key metrics and data insights where they work.

Designed for companies of all sizes, it can be deployed on-premises, as a private cloud-hosted SaaS, as a fully managed SaaS or via a hybrid strategy. It is available via annual subscription pricing and offered in three packages: its main offering BI & Analytics Teams, its embedded analytics component Product Teams and code-driven cloud analytics through Cloud Data Teams.
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Chartio (acquired by Atlassian) was a cloud-based data analytics solution founded with the mission to make data accessible to anyone. It allows users to blend and process data from numerous sources into a single operational database and write queries through a drag-and-drop visual SQL interface. Via self-service analysis, it empowers users to discover actionable insights that provide answers to their questions. Its data visualizations and interactive dashboards help drive data-informed decision making.

It is available on a per-user monthly subscription basis, with three tiers of pricing: Startup, Growth and Premium.
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$1,500 Monthly, Freemium
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$4,800 Quote-Based
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Product Insights

  • Brings Intelligence to Every User: Empower every user with data literacy via access to an intuitive data workflow. Leverage self-service BI to connect, mash up, blend and analyze data in a user-friendly, visual framework that is easy to manipulate. 
  • Optimizes Data Prep: Eliminate barriers between analysts and the data they need to reach answers through single-stack technology. Reduce the time needed for data prep and clean data within the interface without changing any of the original data in its source. Perform error-free analysis with better quality assurance. Incorporate everything from a database to ETL to analysis to visualizations within a single architecture in an end-to-end BI system.
  • Delivers Analysis Quickly: Through its proprietary AI-powered in-chip technology, perform thousands of queries on massive amounts of data and return results at faster speeds with in-memory processing, allowing for more efficient decision making.
  • Keeps Data Secure: Leverage advanced machine learning, detect anomalies in the data and send alerts instantly. Set role-based access restrictions, safeguard sensitive data from users who shouldn’t have access to it, and maintain greater oversight and transparency. Offer scalable data security protocols at the process level, system level, object level and data level to ensure tight security. Incorporate built-in recovery and audit strategies to prevent data loss as well as protect the organization’s audit trails.
  • Uncovers Actionable Insights: Make predictions and business decisions based on facts by analyzing data trends and identifying patterns. Improve business practices, reduce oversight errors, boost ROI and streamline general business efficiency. Utilize smart suggestions to best-match visualizations, uncover patterns and highlight trends in data. Build narratives that facilitate deeper interaction with data, and keep a digital assistant analyst at the ready.
  • Promotes Collaboration: Collaborate with others to share reports and insights on KPIs and goals, while ensuring data security compliance by keeping users on a secure network.
  • Offers Customization: Customize the platform to meet users’ needs via an open API framework. Only pay for features they’ll use and get exactly what they want out of a BI tool.
  • Scalable: Agilely adapt to users’ needs. Minimize costs via reasonable pricing and grow with business. Scale to tens of thousands of users and terabytes of data, while powering complex analysis with in-chip machine learning technology.
  • Provides Insights On-the-Go: Stay connected to data that fuels business decisions even while on the move. Access dashboards on any device and elect to receive notifications and real-time updates.
  • Try Before You Buy: Test it hands-on through a 14-day free trial. 
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  • Make Data Accessible to All: Unlocks data analysis for everyone in an organization through an intuitive interface, interactive dashboards and a free self-learning library of resources. Reduce reliance on analysts or engineers with do-it-yourself access.
  • Get Connected in Minutes: Connect to unlimited sources within minutes and have the platform visualizing data within hours. 
  • Empower Data Teams: Analysts with technical knowledge can focus their time and efforts on building complex models and writing scripts instead of pulling basic reports for their managers. 
  • Speedy SQL: Write and edit queries faster than by manual input within the visual SQL interface. Set up repeatable workflows to speed up analysis, resulting in accelerated time to insight.
  • Improve Collaboration: Fosters teamwork around data — chat on dashboards, easily embed or send insights that are designed to be shared with others and spark conversations to align teams and clarify goals.
  • Security: Built with security in mind at every step, with SOC 2, HIPAA, Privacy Shield and GDPR certifications. Encrypts all data at rest and in flight, using industry-standard HTTPS to keep data safe and secure. Manage data access through secure login with Google Apps, SAML compatibility and role-based permissions for granular control. 
  • Scalability: Draw, blend and analyze data from wherever it lives and connect to as many sources as needed as the company grows. Scale up or down with a flexible pricing model — pay for exactly what is necessary.
  • Expert Support: Take advantage of an abundance of resources available both on the vendor’s website and through their support team, with extensive documentation and on-demand training sessions.
  • Free Trial: Sign up for a 14-day free trial to try it out for free.
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  • In-Chip Analytics: Free up processing power for other tasks, improve the speed of processing and reduce downtime caused by overworked RAM or disks. Combine a columnar database with smart algorithms in an in-chip cache. Choose between either disk or RAM, rather than solely disk or RAM, as an alternative to in-memory processing.
  • Data Connectivity: Draw from many different data sources and formats with hundreds of built-in connectors with cloud applications such as Zendesk and Salesforce. Drag and drop to import from databases and spreadsheets. Pull directly from CRMs or embed the BI interface into the CRM, providing versatility in workflow options.
  • Data Blending: Blend huge datasets from a range of sources instantly into one centralized location, and receive a holistic view of all data. Investigate further through slicing, dicing and exploration of data via a simple, accessible interface.
  • Data Visualizations: Organize user data into easy-to-understand visualizations like bar charts, scattergrams, pie charts, line graphs, interactive maps, etc. Access a rich library of prebuilt graphics and widgets or open source designs, and easily manipulate them from within an intuitive UI. 
  • Interactive Dashboards: Drag-and-drop to build interactive dashboards that encourage deeper data exploration. Help users to build widgets and filters, and leverage AI-assisted exploration and automatic analysis to provide further insight. 
  • Real-Time Insights: Set up and maintain live connections to data and monitor dashboards in real time. Establish push notification alerts to receive automatic updates when changes to KPIs occur. 
  • Single-Stack System: Perform a range of data preparation tasks, such as exploration, analysis, visualization and collaboration, without needing to switch to other platforms.
  • Publish and Share: Enable everyone in an organization to access and filter information with web-based dashboards. Publish a dashboard with one click and open it to the entire company for easy access without needing to download files.
  • Augmented Intelligence: Leverage Sisense Pulse, powered by machine learning algorithms, to continually monitor KPIs and receive proactive alerts when anomalies and variations are detected. Automate previously manual tasks and data-driven workflows, personalize the BI experience with a tailored command center and deliver a dynamically updated feed that keeps users up to date.
  • Embedded Analytics: Turn data into data products that deliver BI to clients with a white label solution in Product Teams.
  • R Integration: Perform predictive analysis and access better BI reporting and decision-making through R programming language.
  • Add-Ons: Extend the functionality of the platform by downloading and equipping any number of free and premium native and third party extensions from the marketplace.
  • Natural Language Processing: Empower users of all data literacy levels to derive the full value of their insights through natural language generation with Sisense Narratives. Simplify into everyday language the complexities of data analysis for accessibility and easier understanding through AI-generated text-based insights.
  • Mobile BI: Access BI on-the-go directly from iOS and Android phones with a native app that renders mobile-optimized responsive dashboards with touchscreen integration. Alternatively, access the platform through a browser from any laptop, tablet or smartphone, no downloads or installation required.
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  • Data Connectivity: Integrates directly with most major sources, including Amazon Redshift, Google BigQuery, Google Sheets, MySQL, PostgreSQL, Snowflake, Amazon Athena, Amazon Aurora, Amazon RDS, CSV file uploads, Microsoft Azure, Microsoft SQL Server, Oracle and more. Databases remain secure as the solution maintains read-only access either through direct, encrypted cloud connections or SSH tunneled connections to cloud, hybrid or on-premise environments.
  • Data Blending: Draws data from multiple data sources to a single central database without altering the source data.
  • Visual SQL: Anyone can have the power of an analyst and form SQL queries with an intuitive drag-and-drop interface — no coding necessary. Explore, transform and visualize data. Makes data analysis more accessible for all while making more complex SQL analysis easier for pros, who can toggle to the raw text-based SQL editor at any point.
  • Data Visualizations: Build visually appealing charts and graphics that identify trends, patterns and outliers within datasets. Customize visualizations in any way, with chart options including area charts, bubble maps, bar charts, line charts, maps, pie charts, funnel charts, scatter plots, tables and more. 
  • Auto Chart Wand: Click the wand icon to auto-select the most suitable chart type for the data. 
  • Customizable Dashboards: Design interactive dashboards that provide the perfect portal for all crucial metrics in one place. Customize the layout and details of dashboards, and then save these styles as custom themes for other team members to use — or select from a variety of pre-set options.
  • Intuitive Data Exploration: Hover over charts to explore metrics, click on charts to drill down into filters and scroll around a dashboard to engage with visualizations. Dig deeper with slice and dice filters, sorting options and search capabilities. 
  • Snapshots: Automatically saves a PDF copy of selected dashboards at pre-set daily times. Travel through time to review historical data, track how metrics have changed and save information, maintaining accurate records for audits.
  • Comment on Dashboards: Invite teammates to join dashboards and control their level of editing access. Discuss insights, exchange feedback or request help through inline commenting and mention tagging, without leaving dashboards. Stay informed of new replies and mentions through email notifications and in-app alerts.
  • Sharing Options: Embed a real-time interactive version of a dashboard into other applications or sites with a customizable code snippet. Share dashboards via scheduled email alerts or download them in various file formats like PDF, PNG or SVG for optimal sharing and collaboration. Connect to Slack and share insights directly to team channels or conversations.
  • Alerts: Schedule a query to run at designated intervals and if the value returned meets a specified threshold, designate an email alert to send to any party, licensed or not. Integrate alerts with email, third-party automation software, or slack. 
  • Permissions: Establish teams for each department — for example, sales, marketing, support, etc. — and assign permissions for dashboards and data sources to the entire group. Manage permissions on an even more granular level, down to a per-user basis.
  • Data Connectivity: Integrates directly with most major sources, including Amazon Redshift, Google BigQuery, Google Sheets, MySQL, PostgreSQL, Snowflake, Amazon Athena, Amazon Aurora, Amazon RDS, CSV file uploads, Microsoft Azure, Microsoft SQL Server, Oracle and more. Databases remain secure as the solution maintains read-only access either through direct, encrypted cloud connections or SSH tunneled connections to cloud, hybrid or on-premise environments.
  • Data Blending: Draws data from multiple data sources to a single central database without altering the source data.
  • Visual SQL: Anyone can have the power of an analyst and form SQL queries with an intuitive drag-and-drop interface — no coding necessary. Explore, transform and visualize data. Makes data analysis more accessible for all while making more complex SQL analysis easier for pros, who can toggle to the raw text-based SQL editor at any point.
  • Data Visualizations: Build visually appealing charts and graphics that identify trends, patterns and outliers within datasets. Customize visualizations in any way, with chart options including area charts, bubble maps, bar charts, line charts, maps, pie charts, funnel charts, scatter plots, tables and more. 
  • Auto Chart Wand: Click the wand icon to auto-select the most suitable chart type for the data. 
  • Customizable Dashboards: Design interactive dashboards that provide the perfect portal for all crucial metrics in one place. Customize the layout and details of dashboards, and then save these styles as custom themes for other team members to use — or select from a variety of pre-set options.
  • Intuitive Data Exploration: Hover over charts to explore metrics, click on charts to drill down into filters and scroll around a dashboard to engage with visualizations. Dig deeper with slice and dice filters, sorting options and search capabilities. 
  • Snapshots: Automatically saves a PDF copy of selected dashboards at pre-set daily times. Travel through time to review historical data, track how metrics have changed and save information, maintaining accurate records for audits.
  • Comment on Dashboards: Invite teammates to join dashboards and control their level of editing access. Discuss insights, exchange feedback or request help through inline commenting and mention tagging, without leaving dashboards. Stay informed of new replies and mentions through email notifications and in-app alerts.
  • Sharing Options: Embed a real-time interactive version of a dashboard into other applications or sites with a customizable code snippet. Share dashboards via scheduled email alerts or download them in various file formats like PDF, PNG or SVG for optimal sharing and collaboration. Connect to Slack and share insights directly to team channels or conversations.
  • Alerts: Schedule a query to run at designated intervals and if the value returned meets a specified threshold, designate an email alert to send to any party, licensed or not. Integrate alerts with email, third-party automation software, or slack. 
  • Permissions: Establish teams for each department — for example, sales, marketing, support, etc. — and assign permissions for dashboards and data sources to the entire group. Manage permissions on an even more granular level, down to a per-user basis.
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Product Ranking

#11

among all
Business Intelligence Tools

#43

among all
Business Intelligence Tools

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Analyst Rating Summary

80
we're gathering data
82
we're gathering data
49
we're gathering data
100
we're gathering data
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Sisense
Chartio
+ Add Product + Add Product
Advanced Analytics Augmented Analytics Data Management Data Pre-processing Data Transformation Data Visualization Embedded Analytics Capabilities Geospatial Visualizations And Analysis Mobile Capabilities Platform Capabilities Reporting 82 49 100 100 97 87 93 68 47 83 87 0 25 50 75 100
77%
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23%
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54%
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100%
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90%
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77%
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23%
we're gathering data
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86%
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14%
we're gathering data
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50%
13%
37%
we're gathering data
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43%
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57%
we're gathering data
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78%
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22%
we're gathering data
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75%
13%
12%
we're gathering data
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

100%
0%
0%
we're gathering data
N/A
we're gathering data
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we're gathering data
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96%
0%
4%
we're gathering data
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86%
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14%
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88%
13%
-1%
we're gathering data
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User Sentiment Summary

Great User Sentiment 1979 reviews
Great User Sentiment 343 reviews
88%
of users recommend this product

Sisense has a 'great' User Satisfaction Rating of 88% when considering 1979 user reviews from 5 recognized software review sites.

89%
of users recommend this product

Chartio has a 'great' User Satisfaction Rating of 89% when considering 343 user reviews from 5 recognized software review sites.

5.0 (22)
5.0 (11)
4.3 (720)
4.5 (246)
n/a
4.6 (34)
4.5 (357)
n/a
4.4 (765)
4.4 (5)
4.4 (115)
3.9 (47)

Awards

SelectHub research analysts have evaluated Sisense and concluded it earns best-in-class honors for Data Pre-processing.

Data Pre-processing Award

we're gathering data

Synopsis of User Ratings and Reviews

Customer Service and Support : More than 92% of users mentioning customer support said that responses to their queries were prompt and informative, and that there’s good access to online user communities.
Data Integration: Approximately 92% of users who mention data source integrations express satisfaction with its ability to import, blend and streamline data from multiple sources into a cohesive database.
Data Visualization: Citing stunning dashboards with a range of visually powerful visual tools like widgets, graphs and scattergrams, 85% of users who mention data visualization say it’s a strong feature of Sisense.
Ease of Use: More than 93% of users mentioning the platform’s ease of use praise it as user-friendly, citing self-service BI features such as interactive dashboards and data visualizations.
Cost: Among users who comment on its pricing, more than 85% said that Sisense offers great value for its cost, with some reviews coming from long-time customers.
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Data Analysis: All of the users who reviewed this platform for data analysis said that it delivers valuable, accurate insights and a variety of options for digging deeper.
Ease of Use: Of the reviews which mentioned ease of use, more than 88% said that this is an excellent tool for non-technical users, with an intuitive user interface.
Data Visualization: About 80% of users who reviewed this feature said that the solution does a good job of visualizing data and metrics to facilitate easy understanding.
Navigation: It is easy to navigate through different tools and options in the system; as observed by 60% of users who talked about navigation.
Collaboration: Of the reviews which referenced its sharing and collaboration features, more than 91% said it excels in bringing users together and empowering a data-driven culture.
Short Learning Curve: According to 82% of users who reviewed its learning curve, this solution is quick and easy to pick up, especially thanks to the resources provided by the vendor.
Support: Support is both helpful and proactive, and the vendor incorporates feedback into future updates, according to 88% of users who reviewed their support offerings.
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Data Preparation and Modeling: About 50% of users who mentioned data modeling say that it is not as intuitive for non-technical staff, requiring strong IT support.
Training: More than 60% of users who write about learning how to use the platform say that with frequent new releases, a lack of sufficient documentation, coupled with the difficulty of using a programming language make this a tricky tool to master.
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Speed: Of the users who mentioned its speed, approximately 83% said that it loads too slowly, with timeouts for especially large queries.
Price: About 63% of users who reviewed its cost said that it’s too expensive, especially when adding the embedding feature to their plan.
No Mobile App: All of the users looking for a mobile app said that there currently is no application for mobile devices available.
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Users appreciate how Sisense creates large datasets from constantly evolving data sources to be seamlessly streamlined into actionable data, and presented easily in the form of graphs, bar and pie charts, scattergrams, line graphs, interactive maps and many more visualization types. Regarding customer support, users praise their prompt and informative responses - from implementation to handling subsequent queries — as high quality customer service that comes neatly packaged with pricing plans. Users mention that the implementation of this solution, though easy for basic setup, can be quite demanding in terms of scripting and configuration setup, especially for advanced analytics. Non-technical users might find it challenging to set up the data objects - ElastiCubes - without strong IT support. On the front-end, dashboard customization and formatting of visualizations can be tricky as these require basic knowledge of CSS, Javascript and development. Though a large number of users find this solution to be cost-effective, smaller businesses and startups that only need a limited number of licenses might find it expensive. Overall, Sisense is a strong BI solution with strong data capabilities, and its drill-down functionality empowers users to glean insightful and actionable analytics that drive business strategy by aiding in decision-making processes. To maximize its potential, businesses may require strong IT support for implementation and formatting of visualizations. It is certainly worth considering for enterprise BI needs, if the price is right!

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Chartio is a SaaS BI tool that rates quite highly with its user base, thanks to a myriad of unique benefits and features that help companies save time and increase productivity. Most significantly, many reviews focused on its ease of use — not only is the platform user-friendly and intuitive, with a clean, drag-and-drop interface, but it’s also designed to help users build SQL queries without coding knowledge. Easy to pick up, it’s also easy to master, with a remarkably short learning curve due to built-in tools and tips, as well as an abundance of vendor-provided documentation, online resources and proactive customer support. Many users reported that this tool increased organization-wide data literacy and reduced reliance on their IT, R&D and analyst departments by providing truly self-service BI. In addition, it facilitates smooth collaboration and painless sharing of insights. Users also praised its data analysis functionality, which gives insight into overarching trends while inviting deeper exploration at a granular level through flexible filters, slice-and-dice tools and drill-down capabilities. This tool’s data visualization and dashboarding features, while lacking in some customization compared to competitors, help users track KPIs and see metrics from all of their data sources in one place. However, some reviews mentioned that this solution suffers from slow loading times and refresh rates, especially with larger data sets. Another con cited by several users is its cost: while some say that it’s affordable, others say that it’s too expensive for what it provides and that the price hike associated with adding embedding to pricing plans is too high. For businesses specifically looking for a mobile app, this tool may not be the right fit, as there is currently no mobile app. Though it lacks some advanced features needed by power users or provided by other alternatives, some reviews said that this is a trade-off for its ease of use with business users. Overall, Chartio is a great fit for businesses seeking to empower all their employees with data-driven decision making and encourage them to discover their own insights, while reducing the burden on their IT department.

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