BlueJeans vs LoopUp

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Our analysts compared BlueJeans vs LoopUp based on data from our 400+ point analysis of Business Phone Systems, user reviews and our own crowdsourced data from our free software selection platform.

BlueJeans Software Tool

Product Basics

BlueJeans is a cloud-based video conferencing solution for enterprises and individuals. It facilitates secure business meetings and webinars with HD audio, chat, Q&A, polling, meeting recording and highlights capture. It works seamlessly across all browsers and devices, including conference room technologies. The vendor supplies organizations with the latest conferencing equipment, like cameras, microphones and speakers. Its Command Center enables in-meeting analytics, real-time alerts and live meeting controls.

It provides admin-level security through SAML single sign-on, 2FA and role-based permissions settings. It works seamlessly with Cisco, Microsoft Lync, Lifesize, Polycom and StarLeaf, and integrates with Google Calendar and Microsoft Outlook. The vendor offers a 14-day free trial.
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LoopUp is a sophisticated software solution designed to streamline communication and collaboration for businesses, with a strong emphasis on managing tasks like Business Phone. It's particularly well-suited for medium to large enterprises that require reliable, high-quality communication tools to support their daily operations. One of the key benefits of LoopUp is its ability to enhance audio quality and reduce background noise during calls, which is crucial for maintaining professionalism and clarity in business communications. Among its popular features are easy conference call setups, call recording, and seamless integration with existing business tools, which collectively improve productivity and user experience. When compared to similar products, users often highlight LoopUp's intuitive interface and exceptional call quality as standout advantages. Pricing considerations for LoopUp typically involve a range based on the number of users and the specific features needed, with payment options that can accommodate monthly or annual billing cycles, making it a flexible solution for businesses looking to manage their communication needs efficiently.

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$9.99 Monthly, Freemium
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Tailored to your specific needs
$22 Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Enhanced Collaboration: BlueJeans facilitates seamless collaboration among team members, regardless of their location, by providing high-quality video conferencing that makes remote meetings as effective as face-to-face ones.
  • Increased Productivity: With features like screen sharing and meeting recording, BlueJeans enables participants to share information more efficiently and revisit discussions, leading to better decision-making and increased productivity.
  • Scalability: BlueJeans grows with your business, offering solutions that cater to small teams as well as large enterprises, ensuring that your communication needs are met as your company expands.
  • Reliability: Known for its robust infrastructure, BlueJeans provides reliable service with minimal downtime, ensuring that your business communications are uninterrupted.
  • Security: With enterprise-grade security features, including encryption and secure meetings, BlueJeans ensures that your company’s communications and data are protected against unauthorized access.
  • Integration Capabilities: BlueJeans integrates with a variety of business tools and platforms, such as Microsoft Teams and Slack, streamlining workflows and making it easier to collaborate within the tools your team already uses.
  • User-Friendly Interface: The intuitive design of BlueJeans makes it easy for users of all technical levels to navigate and utilize the platform effectively, reducing the learning curve and supporting faster adoption across teams.
  • Global Reach: BlueJeans connects teams across the globe with its wide network coverage, ensuring high-quality communication regardless of geographical boundaries.
  • Flexible Pricing: Offering a range of pricing plans, BlueJeans provides options that can fit various budgets and business sizes, making it accessible for startups and established companies alike.
  • Customer Support: BlueJeans prides itself on providing excellent customer service, with support teams ready to assist with any issues, ensuring a smooth experience for all users.
  • Environmental Impact: By facilitating remote meetings and reducing the need for travel, BlueJeans helps companies lower their carbon footprint, contributing to environmental sustainability efforts.
  • Professional Development: The platform supports webinars and large-scale virtual events, making it an ideal tool for hosting professional development sessions and expanding learning opportunities for employees.
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  • Simplify Use: Eliminate hassles like being unaware of who’s on the call, background noise and issues related to sharing screens. Receive alerts when a guest enters the meeting. 
  • Improve Accessibility: Schedule and fully manage meetings from a mobile device. Reduce dependability on laptops and computers, and join discussions with a single click. Stay connected with colleagues and clients regardless of location. 
  • Boost Audio Reliability: Receive calls for meetings over the tier-1 network instead of public internet for a high-quality audio experience. 
  • Increase Security: Keep track of who is in the meeting, and remove unwanted participants. Ensure data encryption. 
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  • Virtual Meetings: Integrate audio and video performance with productivity features and an extensive toolkit. 
    • Unmatched Quality: Combine multimedia experience with Dolby Voice and HD Video to enhance the quality of virtual meetings and avoid distractions. 
    • Gallery View: View up to 25 attendees on the device screen during virtual meetings for an inclusive experience and better interactions. 
    • Breakout Sessions: Divide virtual meetings into smaller groups for enhancing discussions. Participants can flexibly move in and out of sessions. 
    • Compatibility and Collaboration: Join from any laptop, mobile device or browser. Facilitate interactive virtual hangouts and strengthen collaboration with tools such as a digital whiteboard, screen sharing and annotations. 
    • Universal Accessibility: Use real-time closed captioning, keyboard controls and screen readers to support users with disabilities. 
    • Smart Meetings: Tag critical moments, assign actions and produce highlight reels. 
  • Virtual Events: Enhance interactivity in all-hands get-togethers, webinars and town halls. Engage audiences with Q&As, immersive video and meeting controls. 
    • Scalability: Host up to 50,000 attendees and 150 presenters worldwide and stream events live on Facebook, allowing millions to view the content simultaneously. 
    • Engagement Tools: Engage audiences with tools such as event chat, polling and hand-raising. 
    • Cloud Recording: Record live events for future playback and sharing. 
    • Optimized Caching: Merge multiple video streams into one stream to boost bandwidth consumed by viewers via the Accelerator. 
  • Telehealth: Allow providers to meet patients over video. Seamlessly replicate onsite encounters and interactions of patients while providing flexibility of virtual care. 
    • Security: Protect vital patient and employee information using robust security features and meet HIPAA (The Health Insurance Portability and Accountability Act) security rule requirements. Ensure safety with encryption, locked meetings, passwords and moderator controls. 
    • Enhanced Accessibility: Enable patients to book virtual visits and access a fully-featured experience without any app download or setup. 
    • Straightforward Interpretation: Offer medical interpretation services in over 200 languages, including American sign language. 
    • EHR Integration: Use systems like EPIC to achieve direct access and automatic reporting. 
  • Gateway: Connect team video meetings to conference rooms by using Microsoft-certified CVI (cloud video interop). Increase flexibility and optimize hardware investments via the SaaS (software as a service) solution that allows quick deployment. Use custom-branding, vanity URLs and localized screen splashes. Access real-time analytics such as a dashboard for room performance, usage alerts and reporting. 
  • Rooms: Convert traditional meeting rooms into modernized, digital workspaces. Enjoy flexibility irrespective of room size and hardware or conferencing services. Employ user-centric meeting controls and use one-touch join to minimize meeting friction. Simplify room deployment, device management and room health monitoring. 
  • Simplified Integration: Connect across different domains of the same or different organizations using the link provided. Easily add or remove users in the video or audio-based calls. Minimize the technical barrier between conference room systems and applications, allowing efficient collaboration. Integrate with Slack, HipChat, Skype and more. 
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  • Global Provider: Access a cloud PSTN replacement in several countries. Integrate with a local carrier, ensuring consistent execution. 
  • Premium Voice Quality: Interconnect with regional carriers. Access high-quality routing worldwide. Enable a private voice network operating over a global IP. 
  • Integration: Use direct-routing-as-a-service to integrate easily with cloud-based contact centers. Expand customized integrations wherever possible. Integrate with multiple third-party applications and increase the efficiency of remote meetings. 
  • Screen Sharing: Access screen sharing with a single click during meetings. Eliminate time guests spend downloading the application. View screen sharing on any device or browser. 
  • Expert Design and Deployment: Let a team of voice experts compose and employ consistent global solutions. 
  • Remote Meetings: Send meeting invites from Outlook, the web or the mobile app. Get a notification about when the first guest joins. Add missing guests, mute background noise and discover who is talking during the meeting. View the video call on any device without downloading the app. 
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Product Ranking

#16

among all
Business Phone Systems

#44

among all
Business Phone Systems

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User Sentiment Summary

Great User Sentiment 7267 reviews
Excellent User Sentiment 341 reviews
87%
of users recommend this product

BlueJeans has a 'great' User Satisfaction Rating of 87% when considering 7267 user reviews from 6 recognized software review sites.

91%
of users recommend this product

LoopUp has a 'excellent' User Satisfaction Rating of 91% when considering 341 user reviews from 5 recognized software review sites.

4.1 (6)
n/a
4.3 (4116)
4.2 (11)
4.32 (587)
4.58 (118)
4.3 (464)
4.6 (117)
4.5 (1697)
4.5 (93)
4.3 (397)
4.5 (2)

Awards

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LoopUp stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: Many users find BlueJeans to be intuitive and straightforward, allowing them to quickly schedule and join meetings without a steep learning curve.
Reliable Performance: BlueJeans is known for its stable connection and high-quality audio and video, ensuring smooth and uninterrupted communication for important business calls.
Meeting Recordings and Transcripts: The platform offers convenient features like meeting recordings and transcripts, which can be valuable for future reference, training purposes, or sharing with colleagues who couldn't attend the live meeting.
Integrations: BlueJeans integrates seamlessly with various business tools and calendar applications, streamlining workflows and enhancing productivity.
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Effortless Communication: Users praise LoopUp for its intuitive interface, making it easy to initiate and join calls without technical hiccups. This simplicity is especially valuable for businesses that prioritize efficient communication.
Crystal-Clear Audio: Many users highlight LoopUp's exceptional audio quality, noting the absence of background noise or dropped calls. This reliability is crucial for businesses that rely on clear communication for important discussions and decision-making.
Seamless Screen Sharing: LoopUp's screen sharing feature receives positive feedback for its user-friendliness and reliability. Users appreciate the ability to share presentations or documents without encountering technical difficulties, facilitating collaborative work and efficient information sharing.
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Limited PSTN Audio Features: Users have reported that BlueJeans' PSTN capabilities lack essential features like call recording, visual voicemail, and call queues, making it less suitable for businesses with traditional phone system needs.
Meeting Room Hardware Compatibility Issues: Some users have experienced difficulties integrating BlueJeans with existing meeting room hardware, particularly older or less common systems, leading to compatibility challenges and potential additional costs for upgrades or replacements.
Mobile App Limitations: The BlueJeans mobile app has been noted to have limited functionality compared to the desktop version, potentially hindering productivity for users who rely on mobile devices for business communication.
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Limited Functionality: LoopUp lacks essential features found in other business phone systems, such as call recording, voicemail transcription, and integrations with popular CRM platforms. This can hinder productivity and efficiency for businesses that rely on these features.
Audio Quality Issues: Some users report experiencing inconsistent audio quality, including dropped calls, static, and echo. This can be frustrating and disruptive during important business calls.
Mobile App Limitations: The LoopUp mobile app has limited functionality compared to the desktop version, making it less convenient for users who are frequently on the go.
Pricing: LoopUp's pricing structure can be complex and may not be suitable for all businesses, especially smaller ones with limited budgets.
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Looking for a video conferencing platform that won't leave you feeling blue? BlueJeans might just be the perfect fit! User reviews from the past year highlight BlueJeans' user-friendly interface as a major strength, making it a breeze to jump into meetings without any technical hiccups. The platform's high-quality audio and video capabilities also receive consistent praise, ensuring crystal-clear communication and collaboration. Features like screen sharing, whiteboarding, and chat further enhance the user experience, allowing teams to work together seamlessly regardless of location. BlueJeans' robust security measures provide peace of mind for businesses of all sizes, ensuring that sensitive information remains protected. However, some users note that the platform's pricing can be a bit steep compared to competitors like Zoom or Microsoft Teams, especially for smaller businesses or teams with limited budgets. What truly sets BlueJeans apart is its ability to integrate with existing workflows and tools. The platform plays nicely with popular calendar applications like Google Calendar and Microsoft Outlook, making scheduling and joining meetings a cinch. Additionally, BlueJeans offers integrations with various communication and collaboration platforms, such as Slack and Microsoft Teams, streamlining workflows and boosting productivity. Given its comprehensive features, scalability, and security, BlueJeans is an ideal choice for mid-sized to large businesses with geographically dispersed teams or those that frequently collaborate with external partners. While the cost might be a consideration for smaller organizations, the platform's ease of use, reliability, and extensive features make it a worthwhile investment for businesses seeking a top-notch video conferencing solution.

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User reviews from the last year suggest LoopUp is a bit of a mixed bag. Some users rave about its intuitive interface and seamless integration with existing workflows, making it a breeze to manage tasks like Business Phone. They highlight its ability to streamline communication and boost efficiency, particularly for teams that heavily rely on phone calls. For example, users praise the "click-to-call" feature and the ease of setting up conference calls, saving valuable time and minimizing hassle. However, other users express frustration with occasional glitches and limitations in functionality. Some find the mobile app clunky and report difficulty accessing certain features. Others wish for more robust reporting and analytics capabilities to gain deeper insights into team performance. Despite these drawbacks, many users appreciate LoopUp's responsive customer support and commitment to ongoing improvements. Ultimately, LoopUp seems best suited for small to medium-sized businesses that prioritize ease of use and seamless communication over advanced features and in-depth analytics. Its intuitive design and focus on core functionalities make it a good fit for teams looking to simplify their workflow and enhance collaboration without a steep learning curve.

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