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Free Conference Call vs Bandwidth

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Our analysts compared Free Conference Call vs Bandwidth based on data from our 400+ point analysis of Business Phone Systems, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
Free Conference Call Software Tool
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Bandwidth Software Tool
SelectHub Award Winner
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Product Basics

Free Conference Call is an audio and video conferencing solution for networking and support. Available for free download on desktop and mobile, it provides remote desktop viewing and control for troubleshooting and collaboration. It offers one-on-one and conference calling with voicemail, call recording and elevation to video call, if necessary. Call hosts can control conference mode, mute individual lines, change meeting presets and set up auto recording through the phone keypad.

Teams can collaborate through video conferences with live screen sharing, annotations, in-meeting chat and breakout rooms, with the option for custom branding. Hosts receive a report in the email inbox after every meeting, with detailed usage and participant information. It integrates with Slack, Evernote and Dropbox, with support for Microsoft and Google calendar plugins.
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Bandwidth is a cloud-based API provider that enables two-way calling, text messaging and video conferencing for leading unified communications platforms. Deployable in the cloud, on-premise or as a hybrid, it enables enterprise-level call tracking and analytics. Leveraging its robust architecture, developers can create video and video conferencing apps through WebRTC technology. Businesses can automate existing processes and call flows through its support for a wide range of codecs including VP9, VP8 and H.264. Integrating with major toll-free carriers, it ensures carrier redundancy for uninterrupted business workflows.

It ensures call security through multi-factor authentication (MFA) and phone number verification. Besides enabling click-to-call for customers, it provides intelligent call routing through IVR and automated SMS surveys for sustained customer outreach. In addition to phone number management through a dashboard, it provides number porting of up to 20,000 numbers. Working in the background, it powers integrations with Zoom, LogMein, Google, RingCentral and Microsoft through its powerful APIs.
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$4 Monthly, Freemium
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$0.01/Message, Usage-Based
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Small
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
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FAQ
Forum
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24/7 Live Support

Product Insights

  • Cost Efficiency: Free Conference Call significantly reduces communication expenses by offering free conference calls, eliminating the need for costly traditional phone services and specialized equipment.
  • Global Reach: It enables users to connect with team members, clients, and partners around the world without the high costs of international calling, fostering global collaboration.
  • Scalability: The platform effortlessly scales to accommodate meetings of any size, from small team check-ins to large webinars, ensuring businesses can grow without worrying about communication limitations.
  • Easy Integration: Free Conference Call integrates seamlessly with existing business tools and workflows, enhancing productivity without the need for extensive training or system overhauls.
  • Enhanced Collaboration: Features like screen sharing, document sharing, and virtual whiteboards facilitate a collaborative environment, making it easier to work on projects and make decisions in real-time.
  • Reliability: Known for its robust infrastructure, Free Conference Call provides reliable service with minimal downtime, ensuring that businesses can communicate effectively without interruption.
  • Accessibility: With dial-in numbers for countries worldwide and the option to connect via the internet, it ensures that participants can join calls no matter where they are or what device they are using.
  • Security: Offering features like encryption and password-protected meetings, Free Conference Call ensures that sensitive business communications remain secure from unauthorized access.
  • Record and Playback: The ability to record calls and meetings for later playback allows for accurate record-keeping, training purposes, and ensures that no critical information is lost.
  • User-Friendly Interface: Its intuitive design makes it easy for users of all tech levels to start and manage calls, reducing the learning curve and increasing adoption rates within organizations.
  • Customer Support: With access to 24/7 customer support, users can quickly resolve any issues, ensuring that communication flows smoothly at all times.
  • Environmental Impact: By facilitating remote meetings, Free Conference Call helps reduce the carbon footprint associated with travel to in-person meetings, contributing to a company’s sustainability goals.
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  • Cost Efficiency: Bandwidth helps businesses save on communication costs by offering scalable solutions that adapt to their needs, eliminating the need for expensive traditional phone systems.
  • Flexibility: Users can manage calls, messages, and video conferences from anywhere, using any device, providing the flexibility needed in today's mobile and dynamic work environments.
  • Improved Customer Experience: Features like automated attendants, call routing, and analytics ensure that customer calls are handled efficiently, leading to improved satisfaction and loyalty.
  • Scalability: As businesses grow, Bandwidth easily scales to accommodate increased call volumes and additional features without requiring significant infrastructure changes.
  • Reliability: With robust infrastructure and redundancy protocols, Bandwidth ensures high availability and minimal downtime, so businesses stay connected with their customers and teams.
  • Enhanced Communication: Integrated voice, video, and messaging capabilities foster better collaboration among team members and more engaging interactions with customers.
  • Compliance and Security: Bandwidth adheres to industry standards and regulations, providing secure communication channels that protect sensitive information.
  • Insightful Analytics: Access to detailed call analytics helps businesses make informed decisions, optimize communication strategies, and improve overall efficiency.
  • Customization: The platform offers extensive customization options, allowing businesses to tailor the system to their specific operational needs and customer service goals.
  • Professional Image: Advanced features like custom greetings, on-hold music, and professional voicemail options enhance a company's image and customer perception.
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  • Audio Conferencing: Arrange audio conferences on a highly secure platform with up to 1,000 participants using domestic numbers or VoIP (Voice over Internet Protocol). Users can also include toll-free U.S. numbers. 
    • Recording: Record conference calls to listen to them at a convenient time. 
    • Keypad Commands: Use keypad commands like mute, record and others on the phone to easily manage conference calls. 
    • Breakout: Allow participants to leave the main meeting or discussion and enter a sub-meeting or a smaller group meeting for a little while, making the process more organized. 
    • Meeting and Call Settings: Adjust meeting settings, set up auto-recording and use the call control to set up the conference mode. Access other settings like muting individuals. 
    • VoIP: Connect to a VoIP conference call on a laptop or mobile device using the mic, headphones, earphones or speaker. 
  • Video Conferencing: Enable video conferences for up to 1,000 participants. Host the active speaker in the main window and scroll the feed for the other participants. 
    • Screen Sharing: Switch presenters, hand over control and elucidate information using drawing tools on the shared documents during the conference. 
    • Chats: Ask questions, provide information or send an emoji to the host or other participants during the conference. 
    • Studio Presentation: Record a presentation in Studio and play it during the conference instead of presenting it live. 
    • Remote Desktop: Allow a user’s desktop to be run remotely while displayed on another device. 
  • Meeting Wall: Create a private meeting room, share meeting information, manage the web controls and more. 
    • Broadcaster: Access and play pre-recorded audio, video and screen sharing conferences and showcase documents during meetings. 
    • Resources: Upload documents or links to the meeting wall for everyone to view. 
    • Radio: Reach out to a larger audience by streaming the conferences on the internet. 
  • Virtual Phone: Receive any number of inbound calls for free and dial any U.S. number as part of the premium plan. Receive voice messages, enable international calling and advance any normal call into a video conference. Choose a phone number as part of the premium plan. 
  • Detailed Reports: Receive a detailed report right after a meeting, including information about participants, conference duration and more. 
  • Enhanced Integrate: Allow a seamless workflow and increased collaboration by integrating with apps like Slack, Evernote and Dropbox. 
  • Access History: Go through a list of conferences or watch, download and share recordings with 1GB of free storage. 
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  • Voice API: Build a custom voice calling solution for clients. Embed programmable voice directly into the application, network or product, without possessing a telecom infrastructure. Pay only for the time used and get access to pricing. Identify and address problems related to the quality and reliability of voice calls.
  • SMS API: Attain control, flexibility and insight and efficiently send messages to the tier 1 network. Get insights into which messages are getting delivered. Access real human support and eliminate the hassles attached to having a middleman.
  • MMS API: Send powerful and engaging text messages using images, videos, audio and GIFs even on toll-free and local numbers. Get charged the same price for an MMS irrespective of the number of characters.
  • Toll-Free SMS: Easily graduate from text messages to calls on the same number. Send high-volume messages using a single number, eliminating possible confusion amongst customers. Use it as an alternative to short code and connect with customers faster.
  • Group Messaging: Enable all the clients to be in the loop and quickly initiate group discussions without installing the app or possessing a smartphone. Connect to any network in the U.S. and Canada. Activate message-ready phone numbers.
  • Emergency Calling API: Provide accurate and reliable access to public safety without investing in expensive infrastructure. Connect users when required and automatically provide location information to the best-suited public safety agency.
  • Video API: Upgrade any web-based chat or call to video and create video applications powered by WebRTC. Enhance the customer engagement experience and facilitate personal interactions and connections. Use screen sharing and live video engagement. Access an easy-to-understand billing system, eliminating confusion. Attain Inbound and Outbound PSTN calling and support audio codecs, including VP9, VP8 and H.264.
  • Authentication API: Balance security with customized authentication messages and set a code expiration timeframe. Pay only for successful authentication. Safeguard brand equity by receiving one-time passcodes on existing numbers, eliminating the risk of sharing numbers with other businesses.
  • SIP Trunking: Enable high-quality calls using the cloud-based carrier network. Manage ports, order phone numbers and gain insights into telecom cost centers. Maintain compliance with 911 regulations. Access calling and billing details record (BDR). Get easy support from the 24/7 Network Operations Center (NOC).
  • Duet: Enable companies to migrate their telecom to Teams-leverage dynamic location capabilities within Teams to identify the location. Route 911 calls across the secure and highly reliable network, ensuring user safety. Acquire advantages such as fail-over control, call forwarding and real-time re-routes.
  • VoIP Origination: Access a wide-ranging coverage with direct peering connections, facilitating quality calls. Enjoy a powerful phone number solution with number ordering, porting and management tools. Support required line features and instant 911 address provisioning.
  • VoIP Termination: Eliminate the hassle of jumping on and off PSTN, allowing a reliable calling experience. Employ the geo-redundant core network with priority Tier 1 peering relationships to achieve better quality calls and fewer hops. Enable interconnections using peering agreements with major carriers across the U.S., Canada and internationally, ensuring quicker, hassle-free calls.
  • SMS Gateway: Remain up-to-date and well-versed with current messaging rules and regulations with the help of experts. Send an SMS to customers who only provide a phone number and without the aid of a cell phone. Ensure reliable delivery and connections to all major carriers.
  • Phone Number Lookup API: Attain knowledge regarding the carrier mix before sending messages, enabling the prediction of costs and message and deliverability rates. Quickly sort phone numbers, ensuring that messages are sent only to those numbers that can receive them. Use the correct type of multi-factor authentication.
  • Local Phone Numbers: Carry out business more innovatively by giving customers a personal and local touch. Add brand personality, context and privacy along with number ordering and provisioning. Assure customers that they can secure better help and understanding by talking to a real person who understands the business. Access the Bandwidth Phone Number Dashboard to track which numbers are getting more usage.
  • CNAM: Enable the lookup to pick from a database full of caller ID information displayed when someone calls. Easily add, update or delete entries using the portal or API. Add a personal touch to sales calls, employ CNAM to look up any number and help minimize missed calls and spam calls.
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Product Ranking

#11

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Business Phone Systems

#14

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Business Phone Systems

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User Sentiment Summary

Excellent User Sentiment 473 reviews
Excellent User Sentiment 427 reviews
91%
of users recommend this product

Free Conference Call has a 'excellent' User Satisfaction Rating of 91% when considering 473 user reviews from 4 recognized software review sites.

92%
of users recommend this product

Bandwidth has a 'excellent' User Satisfaction Rating of 92% when considering 427 user reviews from 5 recognized software review sites.

4.6 (275)
4.6 (180)
3.75 (4)
4.6 (124)
4.5 (187)
4.6 (110)
n/a
4.4 (9)
4.5 (7)
4.9 (4)

Awards

Free Conference Call stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Bandwidth stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Free: Free Conference Call offers a free plan that includes essential features like conference calls, screen sharing, and video conferencing, making it a cost-effective option for businesses with basic needs.
Easy to Use: The platform is known for its user-friendly interface, making it simple for both hosts and participants to join and manage calls without extensive technical knowledge.
Large Participant Capacity: Free Conference Call allows for a large number of participants on calls, which can be beneficial for businesses that need to host meetings or webinars with a sizable audience.
International Dial-in Numbers: The service provides international dial-in numbers, enabling businesses to connect with clients and team members located in different countries.
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Scalability: Bandwidth's platform is designed to grow with your business, allowing you to easily add new phone lines and features as needed. This scalability ensures that your phone system can adapt to your evolving communication requirements.
Cost-Effectiveness: Bandwidth offers competitive pricing plans, making it a cost-effective solution for businesses of all sizes. Their transparent pricing structure helps you understand your costs upfront, avoiding any surprises on your phone bill.
Reliability: Bandwidth has a strong reputation for reliability, ensuring that your phone system is always available when you need it. Their robust infrastructure and network redundancy minimize downtime and service interruptions.
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Call Quality Issues: Users frequently report issues like dropped calls, echoing, and poor audio quality, which can disrupt important business conversations and project an unprofessional image.
Limited Features: The free plan lacks essential business phone features such as call recording, auto-attendants, and voicemail transcription, limiting its usefulness for professional use cases.
Customer Support Challenges: Obtaining timely and effective customer support can be difficult, leaving users frustrated when they encounter technical issues or have questions about the service.
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Call Quality Issues: Bandwidth's call quality has been reported as inconsistent, with users experiencing dropped calls, choppy audio, and latency issues, particularly in areas with weaker internet connections. This can be disruptive and unprofessional for businesses that rely on clear and reliable communication.
Customer Support Challenges: Bandwidth's customer support has received mixed reviews, with some users finding it difficult to get timely and effective assistance. Long wait times and unhelpful responses can be frustrating for businesses that need prompt resolution to technical issues.
Limited Features: Compared to some competitors, Bandwidth's feature set may be perceived as lacking, particularly for businesses with advanced communication needs. Features such as call recording, voicemail transcription, and integrations with CRM systems may be limited or require additional fees.
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"Free Conference Call: The best way to make a business call without spending a dime." Free Conference Call has been making waves in the business world, with over 800,000 users taking advantage of its free conference calling features. The platform's claim to fame is its simplicity and affordability, making it a popular choice for small businesses and startups looking for a no-frills solution. Users appreciate the ease of setting up and joining calls, as well as the ability to record calls and share screens. However, some users have noted that Free Conference Call lacks some of the bells and whistles of its competitors, such as advanced call management features and integrations with other business tools. While Free Conference Call may not be the most feature-rich option on the market, its affordability and ease of use make it a compelling choice for budget-conscious businesses. The platform's generous free plan allows for up to 1,000 participants per meeting, making it suitable for even large teams. Additionally, Free Conference Call offers international dial-in numbers from over 60 countries, which is a major plus for businesses with a global reach. If you're looking for a simple and affordable way to connect with your team, Free Conference Call is definitely worth considering. However, if you need more advanced features or top-notch customer support, you may want to explore other options like Zoom or GoToMeeting.

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Is your business phone system stuck in the dark ages? Need to expand your communications bandwidth? Bandwidth might be the solution you're looking for. User reviews from the past year highlight its strengths in call quality, reliability, and scalability, making it a top choice for businesses of all sizes. The platform's user-friendly interface and robust API integrations allow for seamless communication management, whether you're a small startup or a large enterprise. Users particularly appreciate the flexibility to port existing numbers and integrate with popular CRM systems like Salesforce, streamlining workflows and boosting productivity. Bandwidth's competitive pricing and pay-as-you-go model also make it a cost-effective solution for businesses with fluctuating communication needs. However, some users have noted that customer support can be slow at times, and the initial setup process may require some technical expertise. Additionally, while Bandwidth offers a wide range of features, some advanced functionalities may require additional fees. Despite these minor drawbacks, Bandwidth remains a popular choice for businesses seeking a reliable and scalable communication solution. Its ease of use, extensive features, and competitive pricing make it ideal for businesses looking to streamline their communication processes and enhance overall productivity. If you're ready to ditch your outdated phone system and embrace the future of business communication, Bandwidth is definitely worth considering.

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