Home > Business Phone Systems > Free Conference Call > Free Conference Call vs Fuze

Free Conference Call vs Fuze

Last Updated: November 18th, 2024

Our analysts compared Free Conference Call vs Fuze based on data from our 400+ point analysis of Business Phone Systems, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Free Conference Call is an audio and video conferencing solution for networking and support. Available for free download on desktop and mobile, it provides remote desktop viewing and control for troubleshooting and collaboration. It offers one-on-one and conference calling with voicemail, call recording and elevation to video call, if necessary. Call hosts can control conference mode, mute individual lines, change meeting presets and set up auto recording through the phone keypad.

Teams can collaborate through video conferences with live screen sharing, annotations, in-meeting chat and breakout rooms, with the option for custom branding. Hosts receive a report in the email inbox after every meeting, with detailed usage and participant information. It integrates with Slack, Evernote and Dropbox, with support for Microsoft and Google calendar plugins.

Fuze is a cloud-based business phone system that provides a range of communication and collaboration tools for businesses of all sizes. It offers features such as voice calling, video conferencing, instant messaging, file sharing, and more. Fuze is designed to be easy to use and manage, and it can be integrated with a variety of other business applications. It is most suited for businesses that need a reliable and affordable phone system with advanced features.

Some of the key benefits of Fuze include its affordability, ease of use, and scalability. Fuze is also highly reliable, with a 99.99% uptime guarantee. Additionally, Fuze offers a variety of popular features, such as call forwarding, voicemail, and call recording. Fuze compares favorably to similar products based on user experiences within the context of Business Phone. It is generally considered to be one of the best business phone systems on the market.

Fuze offers a variety of pricing plans to fit the needs of businesses of all sizes. Plans start at $19.99 per user per month, and they include a variety of features. Fuze also offers a free trial so that businesses can try the service before they commit to a paid plan.

$4 Monthly, Freemium

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$15/User, Monthly

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Product Insights

Cost Efficiency: Free Conference Call significantly reduces communication expenses by offering free conference calls, eliminating the need for costly traditional phone services and specialized equipment.
Global Reach: It enables users to connect with team members, clients, and partners around the world without the high costs of international calling, fostering global collaboration.
Scalability: The platform effortlessly scales to accommodate meetings of any size, from small team check-ins to large webinars, ensuring businesses can grow without worrying about communication limitations.
Easy Integration: Free Conference Call integrates seamlessly with existing business tools and workflows, enhancing productivity without the need for extensive training or system overhauls.
Enhanced Collaboration: Features like screen sharing, document sharing, and virtual whiteboards facilitate a collaborative environment, making it easier to work on projects and make decisions in real-time.
Reliability: Known for its robust infrastructure, Free Conference Call provides reliable service with minimal downtime, ensuring that businesses can communicate effectively without interruption.
Accessibility: With dial-in numbers for countries worldwide and the option to connect via the internet, it ensures that participants can join calls no matter where they are or what device they are using.
Security: Offering features like encryption and password-protected meetings, Free Conference Call ensures that sensitive business communications remain secure from unauthorized access.
Record and Playback: The ability to record calls and meetings for later playback allows for accurate record-keeping, training purposes, and ensures that no critical information is lost.
User-Friendly Interface: Its intuitive design makes it easy for users of all tech levels to start and manage calls, reducing the learning curve and increasing adoption rates within organizations.
Customer Support: With access to 24/7 customer support, users can quickly resolve any issues, ensuring that communication flows smoothly at all times.
Environmental Impact: By facilitating remote meetings, Free Conference Call helps reduce the carbon footprint associated with travel to in-person meetings, contributing to a company’s sustainability goals.

Seamless Communication: Fuze unifies all communication channels, including voice, video, messaging, and file sharing, into a single, intuitive platform, enabling seamless collaboration and efficient information exchange.
Enhanced Productivity: By integrating with popular business applications and offering features like presence management, call recording, and transcription, Fuze streamlines workflows, reduces distractions, and boosts productivity.
Cost Savings: Fuze eliminates the need for multiple communication systems, reducing hardware and maintenance costs. Its cloud-based architecture also offers flexible pricing options, allowing businesses to scale their communication needs without breaking the bank.
Improved Customer Experience: Fuze's omnichannel capabilities empower businesses to provide exceptional customer service across all channels, ensuring prompt and personalized responses that enhance customer satisfaction.
Increased Mobility: Fuze's mobile app allows employees to stay connected and productive from anywhere, enabling remote work and flexible schedules that cater to modern business needs.
Enhanced Security: Fuze adheres to industry-leading security standards and employs robust encryption protocols to protect sensitive data and ensure compliance with regulatory requirements.
Scalability and Flexibility: Fuze's cloud-based infrastructure allows businesses to easily scale their communication systems as their needs evolve, accommodating growth and changes in business operations.
Improved Collaboration: Fuze's video conferencing and screen sharing capabilities foster effective collaboration among team members, regardless of their location, breaking down geographical barriers and promoting teamwork.
Simplified Management: Fuze's centralized administration portal provides IT teams with a comprehensive view and control over the entire communication system, simplifying management and reducing administrative overhead.
Exceptional Support: Fuze offers dedicated customer support, ensuring that businesses receive prompt assistance and guidance whenever needed, minimizing downtime and maximizing system uptime.

Audio Conferencing: Arrange audio conferences on a highly secure platform with up to 1,000 participants using domestic numbers or VoIP (Voice over Internet Protocol). Users can also include toll-free U.S. numbers.

Recording: Record conference calls to listen to them at a convenient time.

Keypad Commands: Use keypad commands like mute, record and others on the phone to easily manage conference calls.

Breakout: Allow participants to leave the main meeting or discussion and enter a sub-meeting or a smaller group meeting for a little while, making the process more organized.

Meeting and Call Settings: Adjust meeting settings, set up auto-recording and use the call control to set up the conference mode. Access other settings like muting individuals.

VoIP: Connect to a VoIP conference call on a laptop or mobile device using the mic, headphones, earphones or speaker.

Video Conferencing: Enable video conferences for up to 1,000 participants. Host the active speaker in the main window and scroll the feed for the other participants.
- Screen Sharing: Switch presenters, hand over control and elucidate information using drawing tools on the shared documents during the conference.
- Chats: Ask questions, provide information or send an emoji to the host or other participants during the conference.
- Studio Presentation: Record a presentation in Studio and play it during the conference instead of presenting it live.
- Remote Desktop: Allow a user’s desktop to be run remotely while displayed on another device.
Meeting Wall: Create a private meeting room, share meeting information, manage the web controls and more.
- Broadcaster: Access and play pre-recorded audio, video and screen sharing conferences and showcase documents during meetings.
- Resources: Upload documents or links to the meeting wall for everyone to view.
- Radio: Reach out to a larger audience by streaming the conferences on the internet.
Virtual Phone: Receive any number of inbound calls for free and dial any U.S. number as part of the premium plan. Receive voice messages, enable international calling and advance any normal call into a video conference. Choose a phone number as part of the premium plan.
Detailed Reports: Receive a detailed report right after a meeting, including information about participants, conference duration and more.
Enhanced Integrate: Allow a seamless workflow and increased collaboration by integrating with apps like Slack, Evernote and Dropbox.
Access History: Go through a list of conferences or watch, download and share recordings with 1GB of free storage.

Next-Gen Calling: Start a video call immediately, despite location. Upgrade a 1:1 voice call into a video call in an instant. Communicate quickly with team members and enhance collaboration. Improve cross-functional engagement. Attain flexibility by eliminating the limitations attached to a traditional phone system.
Global Voice: Experience high-quality calls. Get unmetered calls to over 110 countries with over 50 carrier relationships. Attain multiple integration support and hybrid approaches.
Devices: Use desk phones designed with exceptional voice quality and easy-to-use control buttons. Choose from options such as noise control, HD audio and HD video commands. Use Telepresence Connect to enable interoperability between different devices and eliminate the need to log in to access the hardware.
Audio and Video Conferencing: Allow up to 1,000 participants in meetings on OSX, Android, Windows and the web. Schedule, host and join hostless meetings. Begin ad hoc meetings from the integrated team messaging or from Slack or Microsoft Teams. Check camera, microphone and speaker defaults in the settings option and preview them, ensuring that meetings start off on the right foot.
Rooms: Create a top-notch collaboration space for a reasonable price. Receive and make calls easily from a DID-enabled Room. Experience consistency across different devices and meeting spaces. Reuse USB equipment. Incorporate any H.323 or SIP endpoint in the meeting.
Collaboration Tools: Use whiteboarding features to enhance team collaboration. Integrate to Dropbox and Box to share information smoothly during meetings. Upload content directly from where it is stored. Manage the agenda through meeting notes, keeping a tab of important comments and more.
Meeting Types: Take advantage of different meeting types, including team meetings, sales presentations and company town halls. Choose a meeting type depending on the type of interaction and the audience. Schedule invite attendees, webinars and more for large meetings with up to 1000 participants. Access all meeting settings like screen share and meeting controls as a presenter or host, while the other participants are on mute and cannot unmute until the presenter/host unmutes them.
Agent Access: Use a single communication application for all needs. Receive calls from the inbound queue, message team members or join a team meeting. Attain flexibility to answer calls anywhere. View queue statistics and enable easy sign-in or sign-out.
Supervisors and Managers: Manage call flows, IVRs and agent status. Communicate effectively with people inside and outside the contact center. Get an overview of metrics, monitor calls, manage agent status and more. Allow callers to connect to the right agent hassle-free.
CRM and Help Desk Integrations: Create valuable integrations that give the agents relevant information about callers. Once calls are completed, automatically sync call information to accounts or cases. Build integrations or work with the professional services team to customize workflows.
Data Analytics: Attain a detailed look into queues managed by supervisors. Access real-time data, agent statistics and caller information. Perform detailed research and trend analysis.
Team Messaging: Eliminate the hassle of switching between applications and devices to reach a colleague. Connect group members quickly using the messaging platform that supports 1:1 chats and group chats. Send images, documents and links to team members. Switch from a group chat to a group call effortlessly. Keep in touch with colleagues via SMS/MMS chats. Search the history of messages in particular conversations or documents.
Integrations: Edit meeting settings directly from the Google Calendar or Outlook Calendar. Connect with colleagues, third-party individuals and clients without leaving the email application. Schedule and make meeting calls from Gmail or Outlook. Integrate with Office 365 contacts and Google contacts to manage and sync contacts.

Product Ranking

#11

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#21

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Analyst Rating Summary

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User Sentiment Summary

91%

of users recommend this product

Free Conference Call has a 'excellent' User Satisfaction Rating of 91% when considering 473 user reviews from 4 recognized software review sites.

76%

of users recommend this product

Fuze has a 'good' User Satisfaction Rating of 76% when considering 537 user reviews from 5 recognized software review sites.

4.6 (275)

3.5 (120)

3.75 (4)

4.15 (72)

4.5 (187)

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Awards

Synopsis of User Ratings and Reviews

Free: Free Conference Call offers a free plan that includes essential features like conference calls, screen sharing, and video conferencing, making it a cost-effective option for businesses with basic needs.

Easy to Use: The platform is known for its user-friendly interface, making it simple for both hosts and participants to join and manage calls without extensive technical knowledge.

Large Participant Capacity: Free Conference Call allows for a large number of participants on calls, which can be beneficial for businesses that need to host meetings or webinars with a sizable audience.

International Dial-in Numbers: The service provides international dial-in numbers, enabling businesses to connect with clients and team members located in different countries.

Seamless Integration: Fuze seamlessly integrates with popular business tools like Microsoft Teams, Salesforce, and Google Workspace, streamlining communication and collaboration.

Advanced Call Management: Advanced call routing, call recording, and voicemail transcription features enhance call handling efficiency and provide valuable insights.

Reliable and Scalable: Fuze's cloud-based infrastructure ensures reliable and scalable communication services, accommodating businesses of all sizes.

Cost-Effective: Fuze offers flexible pricing plans that cater to different business needs, providing cost-effective communication solutions.

User-Friendly Interface: Fuze's intuitive and user-friendly interface makes it easy for employees to adopt and use the platform, enhancing productivity.

Call Quality Issues: Users frequently report issues like dropped calls, echoing, and poor audio quality, which can disrupt important business conversations and project an unprofessional image.

Limited Features: The free plan lacks essential business phone features such as call recording, auto-attendants, and voicemail transcription, limiting its usefulness for professional use cases.

Customer Support Challenges: Obtaining timely and effective customer support can be difficult, leaving users frustrated when they encounter technical issues or have questions about the service.

Limited Integrations: Fuze lacks native integrations with popular business tools, making it difficult to seamlessly connect with other applications.

Inconsistent Call Quality: Users have reported experiencing frequent call drops, audio delays, and poor sound quality, affecting communication reliability.

Complex User Interface: The Fuze interface can be overwhelming for some users, with a steep learning curve and a lack of intuitive navigation.

Limited Customization Options: Fuze offers limited customization options, making it challenging to tailor the platform to specific business needs and preferences.

Pricey for Small Businesses: Fuze's pricing plans can be expensive for small businesses, especially those with limited budgets.

"Free Conference Call: The best way to make a business call without spending a dime." Free Conference Call has been making waves in the business world, with over 800,000 users taking advantage of its free conference calling features. The platform's claim to fame is its simplicity and affordability, making it a popular choice for small businesses and startups looking for a no-frills solution. Users appreciate the ease of setting up and joining calls, as well as the ability to record calls and share screens. However, some users have noted that Free Conference Call lacks some of the bells and whistles of its competitors, such as advanced call management features and integrations with other business tools. While Free Conference Call may not be the most feature-rich option on the market, its affordability and ease of use make it a compelling choice for budget-conscious businesses. The platform's generous free plan allows for up to 1,000 participants per meeting, making it suitable for even large teams. Additionally, Free Conference Call offers international dial-in numbers from over 60 countries, which is a major plus for businesses with a global reach. If you're looking for a simple and affordable way to connect with your team, Free Conference Call is definitely worth considering. However, if you need more advanced features or top-notch customer support, you may want to explore other options like Zoom or GoToMeeting.

Fuze has received positive user reviews over the past year, with many praising its ease of use, comprehensive features, and reliable performance. Users have also noted its competitive pricing compared to similar products, making it an attractive option for businesses of all sizes. One of Fuze's key strengths is its user-friendly interface, which makes it easy for employees to adopt and use. The software's intuitive design and clear navigation allow users to quickly access the features they need, improving productivity and efficiency. Additionally, Fuze's comprehensive feature set, including video conferencing, instant messaging, file sharing, and call recording, provides businesses with a robust communication and collaboration solution. Fuze's reliability is another important factor contributing to its positive user reviews. Users have reported experiencing minimal downtime and technical issues, ensuring seamless communication and collaboration. This reliability is crucial for businesses that rely on their phone systems for critical operations. Overall, Fuze is a highly recommended business phone software that offers a combination of ease of use, comprehensive features, competitive pricing, and reliable performance. It is well-suited for businesses of all sizes looking for a robust and user-friendly communication and collaboration solution.

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FAQ

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