Top Global Call Forwarding Alternatives & Competitors For 2024

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Looking for alternatives to Global Call Forwarding? Many users crave user-friendly and feature-rich solutions for tasks like , , and . Leveraging crowdsourced data from over 1,000 real Business Phone Systems selection projects based on 400+ capabilities, we present a comparison of Global Call Forwarding to leading industry alternatives like Vonage, net2phone, Broadvoice, and Zoom.

net2phone Software Tool

Product Basics

Global Call Forwarding offers a sophisticated software solution designed to manage tasks such as Business Phone services. This platform is particularly well-suited for businesses seeking to streamline their communication processes, enhance customer service, and maintain a professional image. The software provides a range of benefits, including seamless call forwarding, virtual phone numbers, and advanced call routing capabilities. Popular features include customizable voicemail, call recording, and real-time analytics, which help businesses monitor and optimize their communication strategies.

Users appreciate the platform's reliability and ease of use, often highlighting its intuitive interface and robust functionality. Compared to similar products, Global Call Forwarding stands out for its comprehensive feature set and exceptional customer support. Pricing varies based on factors such as the number of users and specific features required, with options for monthly or annual payments. For precise pricing details tailored to individual needs, it is recommended to contact SelectHub for a personalized quote.

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Vonage integrates phone systems onto both Mac and PC desktops to enable businesses to make calls, send texts, view client contact history, see missed calls and listen to voicemails — all through one single interface. With three-phone connectivity on one extension for seamless access, it provides local number porting, call logs, call queueing, paperless fax, voicemail to email and more. In addition to call monitoring for sales and customer service, it enables automated SMS generation, supporting the marketing lifecycle from lead collection to nurturing to conversion and feedback.

Integrating with Google Calendar, it provides audio and video conferencing on both desktop and mobile. Up to 100 attendees can attend meetings through their browsers, with chat and screen sharing options, without downloading any software. Up to 30 team members can attend conference calls through a password-protected, dedicated number at the click of a button.
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Net2Phone is a business phone and PBX system that enables unified communications for enterprises. Based in the cloud, it provides unlimited calling, instant messaging, call parking, ring groups, advanced call routing and much more. Its offering for video conferencing, Huddle, empowers users to create fully secure, password-protected meetings with easy guest access. Integrating with Google Calendar and Microsoft Outlook, Huddle is available in more than 30 languages. Team members can share screens, dial in, have public and private chats, raise their hands and share Youtube videos in conferences.

It integrates with Salesforce, Slack and Zoho CRM, enabling seamless click-to-call action and running call activity reports from within the application for greater insight. Connecting to Microsoft Teams, it provides direct routing, call recording, WebRTC calling and phone service backup. Five9 Cloud Contact Center improves customer support and outreach while maximizing efficiency through call trend analysis and performance management. It provides unlimited calling to more than 40 countries. U.S.-based support is available 24/7.
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Broadvoice is a cloud-based solution that simplifies communication for small and medium-sized organizations. It offers voice calling, messaging, an auto attendant, visual voicemail, SIP trunking, video conferencing and business texting. It’s reliable, scalable and provides clients 24/7 customer support at an affordable cost. Use the mobile app for calling, chatting and messaging from any personal device.
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Zoom is an online conferencing solution that provides HD-quality voice calls, video meetings and webinars. Available as a native app on Windows, iOS and Android devices, it enables intelligent call routing, auto-attendant, voicemail, call recording and call transcription. Call agents can elevate phone calls to a video conference call without needing to hang up, and engage customers through direct chat from within the call. Integrating with Salesforce, Microsoft Office and GSuite, it supports hardware from leading manufacturers to provide a traditional deskphone experience.

Organizations can choose to retain their existing phone service providers with easy number portability. It provides coverage across more than 40 countries through local number availability. Its advanced plans offer an intuitive admin portal to provision and manage accounts, track meetings and attendees and receive usage insights from a centralized hub.
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Product Assistance

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Product Ranking

#79

among all
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#10

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#39

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#35

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Find out who the leaders are

Analyst Rating Summary

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Analyst Ratings for Functional requirements Customize This Data Customize This Data

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Vonage
net2phone
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Zoom
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User Sentiment Summary

Excellent User Sentiment 22 reviews
Great User Sentiment 894 reviews
Great User Sentiment 28 reviews
Excellent User Sentiment 45 reviews
Excellent User Sentiment 41293 reviews
98%
of users recommend this product

Global Call Forwarding has a 'excellent' User Satisfaction Rating of 98% when considering 22 user reviews from 1 recognized software review sites.

84%
of users recommend this product

Vonage has a 'great' User Satisfaction Rating of 84% when considering 894 user reviews from 6 recognized software review sites.

84%
of users recommend this product

net2phone has a 'great' User Satisfaction Rating of 84% when considering 28 user reviews from 4 recognized software review sites.

91%
of users recommend this product

Broadvoice has a 'excellent' User Satisfaction Rating of 91% when considering 45 user reviews from 2 recognized software review sites.

90%
of users recommend this product

Zoom has a 'excellent' User Satisfaction Rating of 90% when considering 41293 user reviews from 6 recognized software review sites.

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Awards

User Favorite Award
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Synopsis of User Ratings and Reviews

Reliable Service: Global Call Forwarding is praised for its dependable service with minimal downtime, ensuring business continuity.
User-Friendly Interface: The platform is designed for ease of use, allowing businesses to manage their calls and settings without technical difficulties.
Excellent Customer Support: Users consistently report positive experiences with Global Call Forwarding's customer support team, citing responsiveness and helpfulness.
Comprehensive Features: Global Call Forwarding offers a wide array of features, including international call forwarding, virtual phone numbers, and advanced call routing, catering to diverse business needs.
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Seamless Integration: Vonage effortlessly integrates with popular business tools like Salesforce, Microsoft Teams, and Google Workspace, streamlining communication and boosting productivity.
Advanced Call Management: Manage incoming and outgoing calls efficiently with features like call forwarding, voicemail transcription, and customizable call routing, ensuring that every call is handled professionally.
Cost-Effective Solution: Vonage offers flexible pricing plans tailored to businesses of all sizes, providing a cost-effective alternative to traditional phone systems while delivering enterprise-grade features.
Reliable and Secure: Vonage's cloud-based platform ensures reliable call quality and robust security measures, protecting sensitive business communications and maintaining compliance.
Scalability and Flexibility: Vonage's scalable architecture allows businesses to easily adjust their phone system as their needs evolve, accommodating growth and changes in business operations.
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Feature-Rich: Users frequently mention the extensive features offered by net2phone, including call recording, voicemail to email, and virtual fax. The platform also provides advanced call routing options and integrations with popular CRM systems.
Cost-Effective: net2phone's pricing structure is often praised for its affordability, especially for small and medium-sized businesses. The company offers various plans with predictable monthly costs, eliminating surprise fees.
Scalability: Businesses appreciate the ability to easily scale their phone system as their needs evolve. net2phone allows users to add or remove lines and features without significant hardware investments or complex configurations.
Mobile App: The net2phone mobile app receives positive feedback for its user-friendly interface and functionality. It enables users to make and receive calls, manage voicemail, and access other features from their smartphones.
Customer Support: Users generally report satisfaction with net2phone's customer support, citing responsiveness and helpfulness in resolving issues.
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Feature-Rich: Broadvoice offers a wide array of features, including call recording, auto attendants, and voicemail to email, which can streamline communication processes for businesses.
Integrations: The platform integrates with popular CRM and productivity tools, such as Salesforce and Microsoft Teams, enabling users to consolidate workflows and enhance efficiency.
Scalability: Broadvoice's solutions are designed to accommodate the evolving needs of businesses, allowing them to easily add or remove users and features as their requirements change.
Cost-Effective: Broadvoice provides competitive pricing plans, making it an attractive option for budget-conscious businesses seeking reliable phone services.
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Ease of use: Approximately 79% of the users who mention ease of using the platform say it’s intuitive and user-friendly.
Functionality: Around 64% of the users who review functionality say the platform has a rich feature set to enable seamless video conferences and meetings.
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Setup Complexity: While generally praised for ease of use, some users have reported occasional difficulties with the initial setup process of their phone system.
Pricing Transparency: A few users have expressed concerns regarding the clarity of pricing, particularly concerning potential hidden fees or billing complexities.
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Limited Customization: Vonage offers a limited range of customization options, making it difficult for businesses to tailor the system to their specific needs.
Unreliable Call Quality: Users have reported frequent call drops, delays, and poor audio quality, which can disrupt business operations.
Complex User Interface: The Vonage user interface is often criticized for being cluttered and difficult to navigate, leading to frustration and wasted time.
Hidden Fees: Vonage has been known to charge additional fees for features that are considered standard in other business phone systems, such as call forwarding and voicemail.
Poor Customer Support: Users have complained about long wait times, unhelpful responses, and a lack of technical expertise from Vonage's customer support team.
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Call Quality Issues: Several users have reported problems with dropped calls, static, and poor audio quality, particularly in areas with less-than-ideal network coverage. This can be disruptive to business communications and lead to frustration for both employees and clients.
Customer Service Challenges: Getting timely and effective support from net2phone's customer service team has been a recurring concern among users. Lengthy wait times and difficulty reaching knowledgeable representatives can exacerbate technical issues and hinder problem resolution.
Limited Feature Set: Compared to some competitors, net2phone's features might not be as extensive, potentially lacking certain advanced functionalities that businesses with complex communication needs may require. This could limit flexibility and hinder efficiency for certain users.
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Customer Service: Broadvoice's customer service has received negative feedback, with users reporting long wait times and unhelpful responses. The company's customer support team is said to be difficult to reach, and when users do get through, they often find that the representatives are unable to resolve their issues.
Reliability: Some users have experienced issues with Broadvoice's reliability, including dropped calls, poor call quality, and service outages. These issues can be disruptive to businesses that rely on their phone system for communication with customers and clients.
Features: While Broadvoice offers a range of features, some users have found that the features are not as robust or user-friendly as those offered by other VoIP providers. For example, some users have reported that the call forwarding feature is difficult to set up and use.
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Pricing: Around 73% of the users who review its cost say it can be expensive for small organizations.
Security: Reviewing security, approximately 67% of users say the vendor should offer better safety and privacy features.
Performance: About 64% of the users who mention the software’s performance say it’s resource-intensive.
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Is Global Call Forwarding all it's cracked up to be? User reviews from the past year indicate that Global Call Forwarding is a reliable and user-friendly business phone service, particularly praised for its call forwarding functionality, competitive pricing, and responsive customer support. Users particularly appreciate the platform's intuitive design, which allows for easy setup and management of international phone numbers with just a few clicks, a feature frequently highlighted for its convenience, especially by businesses operating in multiple countries. Some users mentioned the smooth porting process, praising the helpfulness of the support team. While Global Call Forwarding generally receives positive feedback, a few users expressed that while the service is good, it might not be the most cost-effective solution for all businesses, suggesting that pricing could be a potential drawback for some. Overall, Global Call Forwarding appears to be a strong contender in the business phone services market, particularly for businesses seeking reliable international call forwarding, a user-friendly interface, and excellent customer support.

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Vonage is a popular business phone software that has received mixed reviews from users in the past year. Some users praise its ease of use, reliability, and feature-richness, while others criticize its occasional technical glitches and limited customization options. Compared to similar products like RingCentral and 8x8, Vonage is generally considered to be a solid choice for small businesses due to its affordable pricing and user-friendly interface. However, larger businesses may prefer the more advanced features and customization options offered by RingCentral or 8x8. One of Vonage's key strengths is its intuitive user interface, which makes it easy for even non-technical users to set up and use the software. Vonage also offers a wide range of features, including call forwarding, voicemail, video conferencing, and call analytics, which can be valuable for businesses of all sizes. Additionally, Vonage's reliability is generally good, with users reporting few outages or technical issues. However, Vonage does have some weaknesses. Some users have reported occasional technical glitches, such as dropped calls or delayed voicemails. Additionally, Vonage's customization options are somewhat limited, which may not be suitable for businesses with complex or specific needs. Finally, Vonage's pricing can be higher than some competitors, especially for larger businesses with multiple users. Overall, Vonage is a solid choice for small businesses looking for a user-friendly and reliable business phone software. However, larger businesses may prefer the more advanced features and customization options offered by RingCentral or 8x8.

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Users rave about its affordability and scalability, making it a winner for growing companies. The platform boasts a comprehensive suite of features, including call forwarding, voicemail, call recording, video conferencing, and a company directory, all accessible through an intuitive portal. Plus, net2phone plays well with others, integrating seamlessly with popular CRM and helpdesk software. Some users, however, have reported occasional reliability hiccups and bumps in the customer service road. So, who's dialing in the right number with net2phone? It's a perfect fit for small to medium-sized businesses seeking a cost-effective, feature-rich, and scalable phone system without the hassle of managing hardware. If your business values flexibility and remote work capabilities, net2phone's cloud-based approach is a major plus. However, if rock-solid reliability and top-tier customer support are your top priorities, you might want to explore other options or carefully evaluate net2phone's service level agreements and support plans.

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Let's amplify the voices of Broadvoice users and see what they have to say: Broadvoice generally receives positive feedback, with users highlighting its reliability, call quality, and comprehensive features as key strengths. The platform's stability ensures minimal downtime, allowing businesses to maintain consistent communication with clients. Users appreciate the clear voice quality, which enhances professionalism and customer satisfaction. Broadvoice's extensive feature set, including call recording, voicemail transcription, and virtual receptionist, empowers businesses to streamline communication processes and improve efficiency. Some users find the interface slightly complex initially, but training resources and customer support help overcome this challenge. Compared to competitors like RingCentral and Ooma, Broadvoice offers competitive pricing and a wider range of features, making it a compelling choice for businesses seeking a robust and cost-effective solution. However, some users note that Broadvoice's mobile app functionality could be improved. Overall, Broadvoice is well-suited for small to medium-sized businesses that prioritize reliability, call quality, and a comprehensive feature set to enhance their communication capabilities. Its scalability allows it to grow alongside businesses, making it a valuable long-term investment.

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Zoom is a popular web conferencing tool for online learning, training and collaboration at educational institutions, enterprises and government agencies. About 79% of the users who review the platform say it’s user-friendly, and novices can use it with minimal effort. Around 66% of the users who mention functionality appreciate the in-meeting audio and video quality. Team members can interact via whiteboarding, screen-sharing, annotation and commenting, though some users feel the chat interface can be improved. Local recording is available with both the free and paid versions, though quite a few users say recordings are storage-intensive, and the vendor doesn’t offer compression. On the flip side, around 73% of the users who mention pricing say it can be cost-prohibitive for smaller organizations, especially since webinars are available only for Pro and above accounts. Though the vendor offers unlimited meetings, approximately 36.6% of these users feel the 40-minute meeting time limit with the free version is restrictive. Of the users who review its performance, 57% say it lags on low bandwidth, with poor audio and video quality. Around 67% of the users who mention security say the vendor should provide additional safeguards to ensure secure meetings. To summarize, Zoom is a popular software for enterprises and education providers to connect remotely distributed teams, co-workers and clients. Though only paid subscriptions provide the high-end features, its free version can adequately support smaller organizations, with a user limit of 100 persons.

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Related Categories

Top Alternatives in Business Phone Systems


3CX

8x8

Bitrix24

CXone

Dialpad

Freshcaller

Fuze

GoToConnect

MiCloud Connect

Microsoft Teams

Nextiva

Ooma Office

RingCentral

Vonage

Zoom

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