Google Voice For Business vs LoopUp

Last Updated:

Our analysts compared Google Voice For Business vs LoopUp based on data from our 400+ point analysis of Business Phone Systems, user reviews and our own crowdsourced data from our free software selection platform.

Google Voice For Business Software Tool

Product Basics

Google Voice For Business is a comprehensive communication tool designed to streamline business communication tasks such as calls, texts, and voicemail management. It is particularly well-suited for small to medium-sized enterprises, remote teams, and industries that require robust communication solutions, such as customer service, sales, and tech support. The platform offers unique benefits like seamless integration with other Google Workspace applications, ensuring a unified communication experience.

Key features include automated call routing, voicemail transcription, and the ability to use a single number across multiple devices. Users appreciate its intuitive interface and the convenience of managing communications from a centralized platform. Compared to similar products, Google Voice For Business stands out for its ease of use and integration capabilities, although some users note that advanced features may be limited.

Pricing varies based on the number of users and specific needs, so it's recommended to contact SelectHub for a tailored quote. This ensures businesses get the most accurate pricing information for their unique requirements.

read more...

LoopUp is a sophisticated software solution designed to streamline communication and collaboration for businesses, with a strong emphasis on managing tasks like Business Phone. It's particularly well-suited for medium to large enterprises that require reliable, high-quality communication tools to support their daily operations. One of the key benefits of LoopUp is its ability to enhance audio quality and reduce background noise during calls, which is crucial for maintaining professionalism and clarity in business communications. Among its popular features are easy conference call setups, call recording, and seamless integration with existing business tools, which collectively improve productivity and user experience. When compared to similar products, users often highlight LoopUp's intuitive interface and exceptional call quality as standout advantages. Pricing considerations for LoopUp typically involve a range based on the number of users and the specific features needed, with payment options that can accommodate monthly or annual billing cycles, making it a flexible solution for businesses looking to manage their communication needs efficiently.

read more...
$10/User, Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
$22 Monthly
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Cost Efficiency: Google Voice for Business offers competitive pricing, reducing the need for expensive traditional phone systems and long-distance charges.
  • Scalability: Easily add or remove users as your business grows or contracts, ensuring you only pay for what you need.
  • Integration with Google Workspace: Seamlessly integrates with Google Workspace apps like Gmail and Google Calendar, enhancing productivity and streamlining workflows.
  • Mobility: Employees can make and receive calls from anywhere using their mobile devices, ensuring business continuity and flexibility.
  • Unified Communication: Consolidates multiple communication channels into one platform, simplifying management and improving efficiency.
  • Call Management: Advanced call forwarding, screening, and voicemail transcription features help manage calls more effectively and ensure important messages are not missed.
  • Security: Built on Google’s robust security infrastructure, providing encryption and protection against unauthorized access.
  • Local Presence: Obtain local phone numbers in different regions, helping to establish a local presence and build trust with regional customers.
  • Analytics and Reporting: Access detailed call logs and analytics to monitor usage patterns and optimize communication strategies.
  • Easy Setup and Management: User-friendly interface and straightforward setup process reduce the need for extensive IT support and training.
  • Reliability: Backed by Google’s reliable cloud infrastructure, ensuring high availability and minimal downtime.
  • Customizable Voicemail Greetings: Create personalized voicemail greetings for different departments or individuals, enhancing professionalism and customer experience.
  • Number Porting: Easily port existing phone numbers to Google Voice, minimizing disruption during the transition.
  • Global Reach: Make international calls at competitive rates, facilitating global business operations and communication.
  • Collaboration Features: Integrated with Google Meet for video conferencing, enabling seamless collaboration and communication within teams.
read more...
  • Simplify Use: Eliminate hassles like being unaware of who’s on the call, background noise and issues related to sharing screens. Receive alerts when a guest enters the meeting. 
  • Improve Accessibility: Schedule and fully manage meetings from a mobile device. Reduce dependability on laptops and computers, and join discussions with a single click. Stay connected with colleagues and clients regardless of location. 
  • Boost Audio Reliability: Receive calls for meetings over the tier-1 network instead of public internet for a high-quality audio experience. 
  • Increase Security: Keep track of who is in the meeting, and remove unwanted participants. Ensure data encryption. 
read more...
  • Cloud-Based System: Operates entirely in the cloud, eliminating the need for physical hardware and simplifying management.
  • Number Porting: Allows businesses to transfer existing phone numbers to Google Voice, ensuring continuity and ease of transition.
  • Call Forwarding: Routes incoming calls to multiple devices, ensuring that important calls are never missed.
  • Voicemail Transcription: Converts voicemail messages into text, making it easier to read and respond to messages quickly.
  • Integration with Google Workspace: Seamlessly integrates with Google Workspace apps like Gmail and Google Calendar, enhancing productivity and collaboration.
  • Automated Attendant: Provides an automated system to greet callers and direct them to the appropriate department or individual.
  • Call Screening: Allows users to listen to a caller's name before deciding whether to answer, send to voicemail, or block the call.
  • International Calling: Supports international calls at competitive rates, making it easier for businesses to communicate globally.
  • Multi-Level Auto Attendant: Offers a multi-tiered menu system to guide callers through various options, improving call routing efficiency.
  • Spam Filtering: Automatically detects and filters out spam calls, reducing interruptions and enhancing productivity.
  • Custom Greetings: Enables businesses to create personalized voicemail greetings for different departments or individuals.
  • Call Logs and Reporting: Provides detailed call logs and analytics, helping businesses track call activity and performance.
  • Mobile App: Offers a mobile application for iOS and Android, allowing users to manage calls and messages on the go.
  • Do Not Disturb Mode: Lets users temporarily disable incoming calls and notifications, ensuring uninterrupted focus during critical tasks.
  • Text Messaging: Supports SMS and MMS messaging, enabling quick and efficient communication with clients and colleagues.
  • Call Transfer: Allows users to transfer calls to another number or extension, facilitating seamless communication within the organization.
  • Customizable Call Flows: Provides options to create and manage custom call flows, tailoring the system to specific business needs.
  • Emergency Calling: Supports emergency calling (911) in the United States, ensuring compliance with safety regulations.
  • Scalability: Easily scales to accommodate growing businesses, with flexible plans and features that can be adjusted as needed.
  • Security and Compliance: Adheres to industry-standard security protocols and compliance requirements, ensuring data protection and privacy.
read more...
  • Global Provider: Access a cloud PSTN replacement in several countries. Integrate with a local carrier, ensuring consistent execution. 
  • Premium Voice Quality: Interconnect with regional carriers. Access high-quality routing worldwide. Enable a private voice network operating over a global IP. 
  • Integration: Use direct-routing-as-a-service to integrate easily with cloud-based contact centers. Expand customized integrations wherever possible. Integrate with multiple third-party applications and increase the efficiency of remote meetings. 
  • Screen Sharing: Access screen sharing with a single click during meetings. Eliminate time guests spend downloading the application. View screen sharing on any device or browser. 
  • Expert Design and Deployment: Let a team of voice experts compose and employ consistent global solutions. 
  • Remote Meetings: Send meeting invites from Outlook, the web or the mobile app. Get a notification about when the first guest joins. Add missing guests, mute background noise and discover who is talking during the meeting. View the video call on any device without downloading the app. 
read more...

Product Ranking

#32

among all
Business Phone Systems

#44

among all
Business Phone Systems

Find out who the leaders are

User Sentiment Summary

we're gathering data
Excellent User Sentiment 341 reviews
we're gathering data
91%
of users recommend this product

LoopUp has a 'excellent' User Satisfaction Rating of 91% when considering 341 user reviews from 5 recognized software review sites.

n/a
4.2 (11)
n/a
4.58 (118)
n/a
4.6 (117)
n/a
4.5 (93)
n/a
4.5 (2)

Awards

we're gathering data

LoopUp stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Simple Setup and Unified Communications: Google Voice is easy to set up and use, letting you quickly make and receive business calls without needing a separate business line. It seamlessly integrates with other Google services, allowing you to manage calls, texts, and voicemails directly from your Gmail or Google Calendar.
Cost-Effective Solution for Domestic Calls: Google Voice offers free local VoIP numbers and unlimited domestic calling within the US and Canada, making it a budget-friendly option for staying connected with clients and colleagues without incurring high call charges.
Flexibility and Accessibility: Google Voice works seamlessly across multiple devices, including smartphones, computers, and tablets, allowing you to make and receive business calls from anywhere with an internet connection, enhancing your flexibility and responsiveness.
Enhanced Voicemail Management: Google Voice provides convenient voicemail transcription, converting voice messages to text and sending them to your email. This feature saves you time and effort as you can quickly scan through messages instead of listening to each voicemail.
Show more
Effortless Communication: Users praise LoopUp for its intuitive interface, making it easy to initiate and join calls without technical hiccups. This simplicity is especially valuable for businesses that prioritize efficient communication.
Crystal-Clear Audio: Many users highlight LoopUp's exceptional audio quality, noting the absence of background noise or dropped calls. This reliability is crucial for businesses that rely on clear communication for important discussions and decision-making.
Seamless Screen Sharing: LoopUp's screen sharing feature receives positive feedback for its user-friendliness and reliability. Users appreciate the ability to share presentations or documents without encountering technical difficulties, facilitating collaborative work and efficient information sharing.
Show more
Limited Features: Google Voice lacks some advanced features that are essential for growing businesses, such as toll-free numbers for wider reachability and comprehensive call management options for efficient call handling.
Basic Auto-Attendant: The base plan offers a limited auto-attendant feature, which may not be sufficient for businesses that require multi-level menus and sophisticated call routing capabilities.
Customer Support Concerns: The free plan of Google Voice comes with limited customer support, potentially leading to longer resolution times for technical issues or questions.
Potential for Extra Costs: While Google Voice offers a free tier, businesses may encounter additional fees for unlocking certain features, which could affect their budget planning.
Show more
Limited Functionality: LoopUp lacks essential features found in other business phone systems, such as call recording, voicemail transcription, and integrations with popular CRM platforms. This can hinder productivity and efficiency for businesses that rely on these features.
Audio Quality Issues: Some users report experiencing inconsistent audio quality, including dropped calls, static, and echo. This can be frustrating and disruptive during important business calls.
Mobile App Limitations: The LoopUp mobile app has limited functionality compared to the desktop version, making it less convenient for users who are frequently on the go.
Pricing: LoopUp's pricing structure can be complex and may not be suitable for all businesses, especially smaller ones with limited budgets.
Show more

Google Voice for Business has been making some noise in the VoIP market, but is it music to users' ears? User reviews over the past year reveal a somewhat discordant tune. While many appreciate its budget-friendly pricing and seamless integration with Google Workspace, which allows for easy call management directly within existing workflows, some users find the lack of advanced features, such as call recording and CRM integrations, a major drawback. This absence can be particularly limiting for businesses that rely heavily on these features for quality control, training, or sales automation. For instance, a sales team unable to record calls might miss valuable insights into customer interactions, hindering their ability to improve their pitch or track client engagement. Furthermore, the limited customer support for free plan users has left some feeling unheard. While the affordability is attractive, especially for small businesses or solopreneurs, the lack of reliable support can lead to frustrating experiences when technical issues arise. In essence, Google Voice for Business is like a basic smartphone - it handles calls and texts efficiently but lacks the bells and whistles of more sophisticated devices. Therefore, it's best suited for budget-conscious individuals or small businesses already deeply embedded in the Google ecosystem and who don't require advanced call management features. Larger businesses or those needing more robust functionality might find themselves hitting a sour note with Google Voice and should consider alternatives like RingCentral or Dialpad.

Show more

User reviews from the last year suggest LoopUp is a bit of a mixed bag. Some users rave about its intuitive interface and seamless integration with existing workflows, making it a breeze to manage tasks like Business Phone. They highlight its ability to streamline communication and boost efficiency, particularly for teams that heavily rely on phone calls. For example, users praise the "click-to-call" feature and the ease of setting up conference calls, saving valuable time and minimizing hassle. However, other users express frustration with occasional glitches and limitations in functionality. Some find the mobile app clunky and report difficulty accessing certain features. Others wish for more robust reporting and analytics capabilities to gain deeper insights into team performance. Despite these drawbacks, many users appreciate LoopUp's responsive customer support and commitment to ongoing improvements. Ultimately, LoopUp seems best suited for small to medium-sized businesses that prioritize ease of use and seamless communication over advanced features and in-depth analytics. Its intuitive design and focus on core functionalities make it a good fit for teams looking to simplify their workflow and enhance collaboration without a steep learning curve.

Show more

Screenshots

we're gathering data

Top Alternatives in Business Phone Systems


3CX

8x8

Bitrix24

CXone

Dialpad

Freshcaller

Fuze

GoToConnect

MiCloud Connect

Microsoft Teams

Nextiva

Ooma Office

RingCentral

Vonage

Zoom

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings