Our analysts compared GoToMeeting vs Nextiva based on data from our 400+ point analysis of Business Phone Systems, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all Business Phone Systems
GoToMeeting has a 'great' User Satisfaction Rating of 87% when considering 30657 user reviews from 6 recognized software review sites.
Nextiva has a 'great' User Satisfaction Rating of 89% when considering 794 user reviews from 4 recognized software review sites.
SelectHub research analysts have evaluated Nextiva and concluded it earns best-in-class honors for Calling features, Phone system and Voice intelligence & analytics.
GoToMeeting is a chat and video conferencing tool with screen sharing, recording and collaboration options. About 78% of the users who review its features say it enables team collaboration via screen-sharing and chat options. Almost 76% of the users who review its user-friendliness say it’s intuitive and easy-to-use, though a few feel its interface is clunky and needs to be updated. On the flip side, around 79% of the users who mention pricing say the software’s subscription plans can be costly for smaller organizations. Quite a few users say a meeting limit of 3 users and 40 minutes provided with the basic version is too restrictive. Around 75% of the users who mention the software’s performance say it’s resource-intensive. To sum up, GoToMeeting enables enterprise teams to connect and work together virtually. But, its free version is pretty lightweight, and organizations should check out the subscription plans before deciding if it’s a good fit.
Nextiva is a cloud-based platform that helps businesses communicate better with their clients. It offers SMS, chat, voice, video and surveys. The platform allows companies to provide improved customer service experiences. Users unanimously appreciate its usability. The customer support team is forthcoming and helpful according to most. Internet dependability is a major drawback witnessed by users. A huge chunk of users also complain about wait times. In short, organizations of any size looking for software that provides excellent phone services and affordable prices can give this a try.
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