Our analysts compared Microsoft Teams vs 3CX based on data from our 400+ point analysis of Business Phone Systems, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all Business Phone Systems
Microsoft Teams has a 'great' User Satisfaction Rating of 85% when considering 14359 user reviews from 4 recognized software review sites.
3CX has a 'great' User Satisfaction Rating of 89% when considering 613 user reviews from 4 recognized software review sites.
SelectHub research analysts have evaluated Microsoft Teams and concluded it earns best-in-class honors for Collaboration.
SelectHub research analysts have evaluated 3CX and concluded it earns best-in-class honors for Calling features.
Microsoft Teams is a chat-based platform that offers online meetings, document sharing, screen recording and chat and allows businesses to communicate effectively. According to users who have tried this product, their alerts and notifications lack consistency. Slow speed and performance is another con witnessed by users. Most users appreciate user-friendliness. Screen sharing is another worthy function. In short, businesses scouting for a communication tool that is easy to learn can give it a try.
3CX, a business phone software, has received positive user reviews over the past year. Users praise its ease of use, feature-richness, and cost-effectiveness. Compared to similar products, 3CX stands out for its intuitive interface, which makes it easy for users to set up and manage their phone systems. Additionally, 3CX offers a wide range of features, including call recording, voicemail, and video conferencing, which are essential for businesses of all sizes. One of the key differentiating factors of 3CX is its open-source nature. This allows businesses to customize the software to meet their specific needs. For example, businesses can integrate 3CX with their CRM or ERP systems to streamline their workflows. Another important factor is 3CX's affordability. Compared to proprietary solutions, 3CX offers a more cost-effective option without compromising on features or quality. Overall, 3CX is a well-rounded business phone software that is suitable for businesses of all sizes. Its ease of use, feature-richness, and affordability make it a great choice for businesses looking to improve their communications.
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