UiPath vs Appian

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Our analysts compared UiPath vs Appian based on data from our 400+ point analysis of Business Process Automation Software, user reviews and our own crowdsourced data from our free software selection platform.

Appian Software Tool

Product Basics

UiPath is an automation platform that utilizes suite capabilities and robotic process automation to scale digital business needs and streamline workflows. The use of attended and unattended robots regulates web, desktop and email workflows and is compatible with major text-based automation. Businesses can assess areas that will deliver a greater return on costs by using integrated software to find process improvement and increase execution.
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Appian is a low-code automation platform combined with full-stack automation capabilities to build apps and speed up the workflow. It maximizes resources by bringing together people, technology and data in one workflow. Designed for businesses of all sizes, it automates complicated procedures and creates custom programs on any device. Along with low code development, it offers digital process automation, intelligent business process management, and dynamic case management.
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$420 Monthly
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Tailored to your specific needs
$55 Monthly, Freemium
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
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Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
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Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
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FAQ
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24/7 Live Support

Product Insights

  • Easier Usage: Users can learn and manage automation processes without previous coding or technical knowledge. Navigate through interactive dashboards containing drag and drop features, highlight productivity, categorize insights into queues and make workplace automation accessible for all employees and departments. 
  • Increased Efficiency: Automate hours of manual work, reduce errors and increase employee engagement and productivity in areas that impact business the most. Robots handle monotonous tasks, giving users time for customer-centered activities. 
  • Stronger Security: Protect customer data with defense-grade security. Give administrators complete control to set account-specific access limitations. 
  • More Intuitive: Improve company process compliance by capturing processes from a visual workflow standpoint. Reduce training time by using Orchestrator to coordinate the automated block display. Increase customer retention by improving redundancy and errors before deploying automation. 
  • Increased Efficiency: UiPath automates repetitive tasks, allowing employees to focus on higher-value work, thus boosting overall productivity.
  • Cost Savings: By reducing the need for manual labor in routine processes, UiPath helps organizations cut operational costs significantly.
  • Scalability: UiPath's RPA solutions can easily scale up or down based on business needs, ensuring flexibility and adaptability in dynamic environments.
  • Accuracy and Consistency: Automation minimizes human errors, ensuring that tasks are performed with high precision and uniformity every time.
  • Compliance and Auditability: UiPath provides detailed logs and audit trails, making it easier to comply with regulatory requirements and conduct audits.
  • Improved Customer Experience: By automating back-office tasks, UiPath enables faster response times and better service quality, enhancing customer satisfaction.
  • Employee Satisfaction: Automating mundane tasks reduces employee burnout and increases job satisfaction by allowing them to engage in more meaningful work.
  • Rapid Deployment: UiPath's user-friendly interface and extensive library of pre-built components enable quick implementation and faster time-to-value.
  • Enhanced Decision-Making: With real-time data processing and analytics, UiPath provides actionable insights that support informed decision-making.
  • Interoperability: UiPath seamlessly integrates with existing systems and applications, ensuring smooth workflow continuity without the need for extensive reconfiguration.
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  • Improved Efficiency: Automate repetitive tasks to free up employee time for more strategic activities, reducing operational bottlenecks.
  • Enhanced Collaboration: Facilitate seamless communication and coordination among team members through integrated workflows and shared data.
  • Rapid Deployment: Deploy applications quickly with low-code development, allowing businesses to respond faster to market changes and opportunities.
  • Scalability: Easily scale processes and applications to accommodate business growth without significant additional investment in infrastructure.
  • Compliance and Governance: Ensure adherence to regulatory requirements with built-in compliance features and audit trails, reducing the risk of non-compliance penalties.
  • Data-Driven Decisions: Leverage real-time analytics and reporting to make informed decisions, improving overall business performance.
  • Customer Satisfaction: Enhance customer experiences by streamlining service delivery and reducing response times through automated processes.
  • Cost Reduction: Lower operational costs by minimizing manual interventions and optimizing resource allocation through intelligent automation.
  • Flexibility and Adaptability: Quickly adapt to changing business needs with customizable workflows and dynamic case management capabilities.
  • Integration Capabilities: Seamlessly integrate with existing systems and third-party applications, ensuring a unified and cohesive IT ecosystem.
  • Enhanced Security: Protect sensitive data with robust security features, including role-based access controls and encryption.
  • Employee Empowerment: Empower employees with user-friendly tools and interfaces, enabling them to manage tasks and processes more effectively.
  • Innovation Enablement: Foster innovation by providing a platform that supports rapid prototyping and iterative development of new solutions.
  • Reduced IT Burden: Minimize the workload on IT departments by enabling business users to create and manage applications with minimal technical expertise.
  • Consistent Quality: Ensure consistent process execution and quality outcomes through standardized workflows and automated quality checks.
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  • Customized Robot: Program integrated robots to carry out tasks in existing workstations or virtual desktops. Task robots to work alongside end-users on smaller routine tasks or without an end-user on complex tasks. Program hybrid robots to do both, according to workload needs. 
  • Document Understanding: Train machine learning models to process files by extracting standard fields from documents such as licenses, invoices and resumes. Interpret and extract data with AI assistance and match the format and condition of the original document source. 
  • Screen Recording: Capture and replay tasks in UiPath Studio that assist with various functions such as training development or virtualized meetings. Modify screenshots to highlight fields for clarity or alter the sequences when creating processes from scratch. 
  • Process Mining: Use data from applications to track inefficiencies in task processes. Determine where automation will produce higher output based on analytical reporting. 
  • Existing Platform Compatibility: Integrate with Amazon Web Services, Microsoft, SAP, Oracle, ServiceNow, Alteryx, Salesforce, Workday and Citrix for complete workflow coordination. Connect to VB.net programming language and numerous others with ease. 
  • Encrypted Privacy: Secure client information through integrated encryption technology. Protect business operations by applying confidentiality controls that allow robots to run in the background with a locked screen. 
  • Cloud Automation: Control deployment, permit or restrict access, manage schedules, track productivity and more from one secure location. Manage licenses and add multiple tenants as the business grow. 
  • Drag-and-Drop Workflow Design: Create automation workflows easily with a visual, drag-and-drop interface that requires no coding knowledge.
  • Extensive Activity Library: Access a comprehensive library of pre-built activities for common tasks like data extraction, file manipulation, and email automation.
  • Orchestrator: Centralized management of robots, including scheduling, monitoring, and deployment, all from a single web-based interface.
  • AI Computer Vision: Utilize advanced AI to recognize and interact with on-screen elements, even in virtual environments or remote desktops.
  • Attended and Unattended Robots: Deploy robots that can either work alongside humans (attended) or operate independently (unattended) to maximize efficiency.
  • Native Integration with Major Applications: Seamlessly integrate with popular enterprise applications like SAP, Salesforce, and Microsoft Office Suite.
  • Customizable Dashboards and Analytics: Gain insights into automation performance with customizable dashboards and detailed analytics.
  • Robust Security Features: Ensure data protection with features like role-based access control, encryption, and secure credential storage.
  • Scalability: Easily scale your automation efforts from a single robot to an entire digital workforce as your needs grow.
  • Version Control: Manage and track changes to automation projects with integrated version control systems like Git.
  • Exception Handling and Retry Mechanisms: Implement robust error handling and retry mechanisms to ensure reliability and resilience in automation processes.
  • Extensive Community and Marketplace: Leverage a vibrant community and marketplace for reusable components, templates, and solutions.
  • Multi-Language Support: Develop automation scripts in multiple programming languages, including VB.NET, C#, and Python.
  • Mobile Access: Monitor and control your automation processes on the go with mobile access to the UiPath Orchestrator.
  • Task Mining and Process Mining: Discover automation opportunities by analyzing user interactions and business processes.
  • Natural Language Processing (NLP): Enhance automation capabilities with NLP to understand and process human language inputs.
  • Cloud and On-Premises Deployment: Choose between cloud-based or on-premises deployment options to suit your organization's infrastructure and compliance requirements.
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  • Low Code Development: Create engaging, collaborative business apps with low code development tools that require no coding experience and deploy on various channels. Run business on mobile, desktop or any digital platform with ease. Integrate and connect IoT devices to important business applications. 
    • Pre-Built UIs: Enhance customer experience with pre-built UIs. Connect enterprise data with pre-built connectors for RDBMS, Salesforce, and Microsoft without any coding. Break down data silos and view data in a single, personalized interface. Ensure that the important applications run with 0% downtime and Recovery Point Objective in one minute. 
    • Multi-Experience Development: Provide desktop experience on responsive web apps from any device. Boost wearable solution experience with push notifications and custom API integration. Get an uninterrupted workflow by working from one device and continuing on another. 
    • Work Offline: Start work offline and submit it once connected to the internet. Enrich user-specific interactions and boost custom AR/VR experience with integration. Enhance customer experience with virtual assistants, intelligent chatbots, and real-time interaction tools. 
    • Mobile Development: Create fast apps with reusable components and visual design tools that work on any device. Make changes in real-time. Build engaging mobile apps and add images, signatures, voice, pictures, or any other type of file using native device functionalities. 
    • Testing and Compliance: Ensure compliance with third-party audits and certifications. Get comprehensive static and dynamic security testing, penetration testing, and third-party validation. Adhere to AppConfig Community standards and guidelines. Provide secure mobile engagement with Access Department of Defense-approved programs. 
    • Data Integration: Minimize the possibility of errors with the testing capabilities of built-in integration and design tools. Store and reuse properties across integrations. Build custom error handling for each integration and boost integration with over 60+ built-in templates. Break down data silos and improve decision-making. Resolve queries faster with real-time interaction and secure data sync capabilities. 
  • Complete Automation: Create workflows with automation tools and add them to the applications using AI. Send emails and create databases without code. Design user interface, forms and dashboards and embed them into the apps. Bring all the data into a single, actionable platform and empower mobility with no extra development. Minimize technical debt with instant deployment and easy to configure APIs. 
    • Process Execution: Monitor and manage process execution or the status of the performance in real time. Make use of dynamic reporting to gain detailed insights into processes and tasks. Get work done quickly by assigning role-based tasks. Escalate tasks automatically or manually. Strengthen user collaboration with case management capabilities by providing users with access to data and get faster outcomes. 
    • Robotic Process Automation: Create bots with low code design tools and make them up and running with packaged libraries and credentials. Get faster time to value by deploying fully functional bots. Get end-to-end process control and monitor automation activities from request to completion. 
    • AI Recommendation: Boost automation with AI recommendation engine and process compatibility scores. Create unlimited bots and deploy in Windows and Linux for an optimized cost. Engage user experience by creating apps with automation. Manage exceptions and ad hoc capabilities dynamically. Put people in control of application development and data integration. 
    • Artificial Intelligence: Connect data to processes with low code tools and use machine integration to train models. Record data from structured and semi-structured documents and scale AI applications. Extract data from documents with intelligent document processing. Automate regular tasks and determine the next best step with AI. Manage case management by gaining recommendations and sentiment analysis in real time. 
    • Intelligent Document Processing: Auto classify and extract data with the AI without setting up and maintaining templates. Ensure improvement with AI learning from human behavior and patterns. Quickly adapt to document changes without affecting the workflow. Check whether or not the data in the document is compliant with the decision table. 
    • Case Management: Handle the unexpected with predictable, reliable processes. Gain full transparency into the process and solve adverse incidents with incident management. Make quick and well-informed decisions by accessing complete information on a single platform. Ensure immediate action against any problem with automated alerts, and tasks. Keep track of key performance indicators and metrics with real-time analytics and reporting. 
    • Decision Rules: Configure decision tables and create rules based on the open decision model and notation. Ensure that the results are unique by configuring a customized set of rules. Empower collaboration and scale with conditional settings. Check rules overlapping and gaps in real-time. Improve productivity, simplify workflow and manage document processing with robotic process automation.  

    Limitations

    At the time of this review, these are the limitations according to user feedback:

    •  Can’t customize set features. 
    •  Complex process models. 
    •  Poor scalability. 
    •  Basic monitoring capabilities. 
    •  Lack of documentation. 
    •  Costly for small and medium enterprises. 

    Suite Support

    mail_outlineEmail:[email protected].
    phonePhone:(703) 442-8844.
    schoolTraining:Access info on various system topics from the Resource Center and the Learn section.
    local_offerTickets:Submit tickets by opening a new case in the support section.

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Product Ranking

#2

among all
Business Process Automation Software

#3

among all
Business Process Automation Software

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Analyst Rating Summary

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AI Capabilities
Business Process Automation
Collaboration
Integrations
Platform Capabilities
AI Capabilities
Collaboration
Integrations
Workflow Design and Management
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

UiPath
Appian
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AI Capabilities Business Process Automation Collaboration Platform Capabilities Workflow Design And Management 100 100 100 100 100 100 90 100 92 100 0 25 50 75 100
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92%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

100%
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User Sentiment Summary

Excellent User Sentiment 630 reviews
Great User Sentiment 70 reviews
92%
of users recommend this product

UiPath has a 'excellent' User Satisfaction Rating of 92% when considering 630 user reviews from 1 recognized software review sites.

84%
of users recommend this product

Appian has a 'great' User Satisfaction Rating of 84% when considering 70 user reviews from 1 recognized software review sites.

4.58 (630)
n/a
n/a
4.2 (70)

Awards

SelectHub research analysts have evaluated UiPath and concluded it deserves the award for the Best Overall Business Process Automation Software available today. UiPath stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

Analysts' Pick Award
User Favorite Award

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Synopsis of User Ratings and Reviews

User-Friendly Design: UiPath is known for its intuitive interface, which allows even non-programmers to easily grasp the basics and begin automating tasks.
Feature-Rich Platform: UiPath offers a comprehensive suite of automation tools, including AI and machine learning, to tackle a wide range of business processes.
Seamless Integration: UiPath readily integrates with other business applications, ensuring smooth data flow and compatibility with existing systems.
Scalable Solutions: UiPath is designed to scale effectively, allowing businesses to expand their automation efforts as their needs grow.
Strong Support Network: Users benefit from a large and active community, as well as readily available customer support, ensuring they have the resources they need to succeed.
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Fast Development: Appian enables rapid building of applications, which allows businesses to implement solutions quickly.
User-Friendly Designs: The platform offers a drag-and-drop interface, simplifying the development process and making it easier for users to design and modify processes.
Seamless Integration: Appian can connect with various other systems, ensuring smooth data flow and preventing silos.
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Cost Barrier for Smaller Organizations: UiPath's pricing can be prohibitive, especially for smaller businesses with limited budgets.
Complexity of Advanced Features: While basic automation is relatively straightforward, leveraging UiPath's AI/ML capabilities for more sophisticated workflows demands a significant investment in training and expertise.
Debugging Complex Workflows: Identifying and resolving errors in intricate automations can be cumbersome, potentially hindering development and deployment timelines.
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Cost: Appian can be expensive, potentially limiting its accessibility for smaller businesses or those with tighter budgets.
Dated Interface: Some users have reported that certain aspects of Appian's interface feel outdated, which could impact user experience and potentially slow down development.
Process Modeling Limitations: There are suggestions for improvement in Appian's process modeling tools, indicating potential limitations in its ability to visually represent and design complex workflows.
Integration Challenges: While Appian integrates with many systems, users have suggested that enhancing integration options with other systems could further improve its connectivity and data exchange capabilities.
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Is UiPath the real deal when it comes to streamlining workflows and boosting productivity? User reviews from the last year suggest that it just might be. UiPath consistently receives high praise for its user-friendly interface and comprehensive automation capabilities, making it a favorite among both technical and non-technical users. Many users highlight the platform's intuitive design and drag-and-drop functionality, which allows even those new to RPA to quickly grasp the basics and start automating tasks. The platform's robust integration capabilities, particularly with popular enterprise systems like SAP, are also frequently cited as major advantages, enabling businesses to seamlessly connect UiPath with their existing workflows. However, some users caution that while the basic features are easy to pick up, mastering the more advanced functionalities, such as AI and machine learning integrations, can require a steeper learning curve and may necessitate additional training or support.Despite this potential drawback, UiPath continues to stand out for its strong community support and extensive learning resources, including the well-regarded UiPath Academy. Users appreciate the readily available help and guidance, which prove invaluable for troubleshooting issues and maximizing the platform's potential. Furthermore, UiPath's ability to automate complex, end-to-end processes, from data extraction to report generation, sets it apart from some competitors that may only excel in specific areas. This comprehensive approach makes UiPath a powerful tool for businesses looking to streamline operations and achieve significant efficiency gains. While the licensing costs can be a consideration, particularly for smaller businesses, the potential return on investment (ROI) through increased productivity, reduced errors, and freed-up employee bandwidth makes UiPath a compelling choice for organizations across various sizes and industries. Ultimately, UiPath emerges as an ideal solution for businesses seeking a robust, user-friendly, and scalable RPA platform to automate a wide range of tasks and processes, regardless of their technical expertise.

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Is Appian the apple of most users' eyes when it comes to Business Process Management? Appian has garnered largely positive reviews from users over the past year, particularly for its intuitive low-code platform that facilitates rapid development and deployment of business process applications. Users rave about the platform's user-friendly interface, which empowers even those with minimal coding experience to build and customize workflows. This ease of use translates to a quicker time to market, a crucial factor in today's fast-paced business environment. Appian's robust process automation and workflow management features have also received high praise, with users highlighting their effectiveness in streamlining complex business operations. However, some users have pointed out areas where Appian could improve. For instance, a few users have commented that the interface appears somewhat dated compared to newer BPM solutions on the market. Additionally, while Appian offers data integration capabilities, some users feel that this aspect could be enhanced to provide more seamless connectivity with a wider range of third-party systems. Despite these minor drawbacks, Appian remains a powerful and versatile BPM solution. Overall, Appian is best suited for mid-sized to large enterprises grappling with intricate business processes that demand a high degree of customization. Its comprehensive features, combined with its flexible deployment options (both cloud-based and on-premises), make it a compelling choice for organizations seeking to optimize their operations and enhance efficiency. However, smaller businesses with simpler needs might find Appian's extensive customization options to be excessive and may be better served by more streamlined BPM solutions.

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