UiPath vs ProcessMaker

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Our analysts compared UiPath vs ProcessMaker based on data from our 400+ point analysis of Business Process Automation Software, user reviews and our own crowdsourced data from our free software selection platform.

ProcessMaker Software Tool

Product Basics

UiPath is an automation platform that utilizes suite capabilities and robotic process automation to scale digital business needs and streamline workflows. The use of attended and unattended robots regulates web, desktop and email workflows and is compatible with major text-based automation. Businesses can assess areas that will deliver a greater return on costs by using integrated software to find process improvement and increase execution.
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Processmaker is a low-code BPM software and an open-source workflow management that boosts the flow of information. Users can build, automate and deploy business processes of different scales. It doesn’t require the designer to have extensive programming experience to generate language forms and subforms. Users from businesses across the industry, be it IT or HR, can design and run workflow without any coding knowledge. An automated drag-and-drop interface creates the workflow. With offline accessibility, users fill out forms and synchronize the program when they are back online. Use a REST API to extend integrations and interactions with third-party apps. It’s available for both iOS and Android users.
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$420 Monthly
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$1,495 Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Easier Usage: Users can learn and manage automation processes without previous coding or technical knowledge. Navigate through interactive dashboards containing drag and drop features, highlight productivity, categorize insights into queues and make workplace automation accessible for all employees and departments. 
  • Increased Efficiency: Automate hours of manual work, reduce errors and increase employee engagement and productivity in areas that impact business the most. Robots handle monotonous tasks, giving users time for customer-centered activities. 
  • Stronger Security: Protect customer data with defense-grade security. Give administrators complete control to set account-specific access limitations. 
  • More Intuitive: Improve company process compliance by capturing processes from a visual workflow standpoint. Reduce training time by using Orchestrator to coordinate the automated block display. Increase customer retention by improving redundancy and errors before deploying automation. 
  • Increased Efficiency: UiPath automates repetitive tasks, allowing employees to focus on higher-value work, thus boosting overall productivity.
  • Cost Savings: By reducing the need for manual labor in routine processes, UiPath helps organizations cut operational costs significantly.
  • Scalability: UiPath's RPA solutions can easily scale up or down based on business needs, ensuring flexibility and adaptability in dynamic environments.
  • Accuracy and Consistency: Automation minimizes human errors, ensuring that tasks are performed with high precision and uniformity every time.
  • Compliance and Auditability: UiPath provides detailed logs and audit trails, making it easier to comply with regulatory requirements and conduct audits.
  • Improved Customer Experience: By automating back-office tasks, UiPath enables faster response times and better service quality, enhancing customer satisfaction.
  • Employee Satisfaction: Automating mundane tasks reduces employee burnout and increases job satisfaction by allowing them to engage in more meaningful work.
  • Rapid Deployment: UiPath's user-friendly interface and extensive library of pre-built components enable quick implementation and faster time-to-value.
  • Enhanced Decision-Making: With real-time data processing and analytics, UiPath provides actionable insights that support informed decision-making.
  • Interoperability: UiPath seamlessly integrates with existing systems and applications, ensuring smooth workflow continuity without the need for extensive reconfiguration.
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  • Improved Efficiency: Automate repetitive tasks to reduce manual workload and speed up processes.
  • Enhanced Collaboration: Facilitate better communication and coordination among team members through shared workflows.
  • Cost Reduction: Lower operational costs by minimizing errors and reducing the need for manual intervention.
  • Compliance Assurance: Ensure adherence to regulatory requirements by embedding compliance checks within workflows.
  • Scalability: Easily scale processes to accommodate business growth without significant additional investment.
  • Data-Driven Decisions: Leverage real-time analytics and reporting to make informed business decisions.
  • Customization: Tailor workflows to meet specific business needs, ensuring that the software aligns with unique operational requirements.
  • Resource Optimization: Allocate resources more effectively by identifying bottlenecks and optimizing task distribution.
  • Customer Satisfaction: Improve service delivery and response times, leading to higher customer satisfaction.
  • Transparency: Gain visibility into process performance and progress, enabling better oversight and management.
  • Risk Mitigation: Identify and address potential risks early through continuous monitoring and process audits.
  • Employee Empowerment: Empower employees with clear, structured workflows, reducing ambiguity and increasing job satisfaction.
  • Agility: Quickly adapt to market changes and new business requirements by modifying workflows with ease.
  • Standardization: Ensure consistency in process execution across the organization by standardizing workflows.
  • Integration Capabilities: Seamlessly integrate with existing systems and tools to create a cohesive IT ecosystem.
  • Time Savings: Reduce process cycle times, allowing employees to focus on higher-value tasks.
  • Quality Improvement: Enhance the quality of outputs by minimizing human errors and ensuring process adherence.
  • Employee Training: Simplify onboarding and training by providing clear, documented workflows for new employees.
  • Flexibility: Support a variety of business processes, from simple tasks to complex, multi-step workflows.
  • Competitive Advantage: Gain a competitive edge by optimizing business processes and improving overall efficiency.
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  • Customized Robot: Program integrated robots to carry out tasks in existing workstations or virtual desktops. Task robots to work alongside end-users on smaller routine tasks or without an end-user on complex tasks. Program hybrid robots to do both, according to workload needs. 
  • Document Understanding: Train machine learning models to process files by extracting standard fields from documents such as licenses, invoices and resumes. Interpret and extract data with AI assistance and match the format and condition of the original document source. 
  • Screen Recording: Capture and replay tasks in UiPath Studio that assist with various functions such as training development or virtualized meetings. Modify screenshots to highlight fields for clarity or alter the sequences when creating processes from scratch. 
  • Process Mining: Use data from applications to track inefficiencies in task processes. Determine where automation will produce higher output based on analytical reporting. 
  • Existing Platform Compatibility: Integrate with Amazon Web Services, Microsoft, SAP, Oracle, ServiceNow, Alteryx, Salesforce, Workday and Citrix for complete workflow coordination. Connect to VB.net programming language and numerous others with ease. 
  • Encrypted Privacy: Secure client information through integrated encryption technology. Protect business operations by applying confidentiality controls that allow robots to run in the background with a locked screen. 
  • Cloud Automation: Control deployment, permit or restrict access, manage schedules, track productivity and more from one secure location. Manage licenses and add multiple tenants as the business grow. 
  • Drag-and-Drop Workflow Design: Create automation workflows easily with a visual, drag-and-drop interface that requires no coding knowledge.
  • Extensive Activity Library: Access a comprehensive library of pre-built activities for common tasks like data extraction, file manipulation, and email automation.
  • Orchestrator: Centralized management of robots, including scheduling, monitoring, and deployment, all from a single web-based interface.
  • AI Computer Vision: Utilize advanced AI to recognize and interact with on-screen elements, even in virtual environments or remote desktops.
  • Attended and Unattended Robots: Deploy robots that can either work alongside humans (attended) or operate independently (unattended) to maximize efficiency.
  • Native Integration with Major Applications: Seamlessly integrate with popular enterprise applications like SAP, Salesforce, and Microsoft Office Suite.
  • Customizable Dashboards and Analytics: Gain insights into automation performance with customizable dashboards and detailed analytics.
  • Robust Security Features: Ensure data protection with features like role-based access control, encryption, and secure credential storage.
  • Scalability: Easily scale your automation efforts from a single robot to an entire digital workforce as your needs grow.
  • Version Control: Manage and track changes to automation projects with integrated version control systems like Git.
  • Exception Handling and Retry Mechanisms: Implement robust error handling and retry mechanisms to ensure reliability and resilience in automation processes.
  • Extensive Community and Marketplace: Leverage a vibrant community and marketplace for reusable components, templates, and solutions.
  • Multi-Language Support: Develop automation scripts in multiple programming languages, including VB.NET, C#, and Python.
  • Mobile Access: Monitor and control your automation processes on the go with mobile access to the UiPath Orchestrator.
  • Task Mining and Process Mining: Discover automation opportunities by analyzing user interactions and business processes.
  • Natural Language Processing (NLP): Enhance automation capabilities with NLP to understand and process human language inputs.
  • Cloud and On-Premises Deployment: Choose between cloud-based or on-premises deployment options to suit your organization's infrastructure and compliance requirements.
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  • Process Modeler: Design robust business processes in days with the drag-and-drop feature with ease and ensure compliance. 
  • Form Builder: Capture data or provide information from other systems by designing forms and display screens. Make decision-making simpler with easy-to-use forms. 
  • Action By Email: Approve or reject requests directly from email or Slack. Review work offline and let the data automatically sync once it’s back online. 
  • Dashboard: Check the processes and ensure Service Level Agreements and business objectives are met with clearly defined charts and reports. Create and share charts with users and groups to ensure everyone has the required information. 
  • Process Validation Engine: Simplify automation and quickly validate process designs with visual process error validation and syntax checking. 
  • Scripting Engine: Give developers the freedom to create code in the preferred language like Java, Javascript, C#, PHP and Lua. Execute these scripts in the process or as a form. 
  • Business Activity Monitoring: Notify key stakeholders in real-time without depending on the charts or reports by setting up Service Level Agreements. Keep track of business activities. 
  • Data Management: Manage and maintain data with the right combination of workflow, rules and data management, ensuring there is no possibility of data duplication and managing data integrity. Validate addresses by using connectors that verify the contact address and standardized data fields. Ensure that the data conforms with the strategy determined by the management with business rules engines that manipulate the data. Orchestrate layers and create connectors with REST connectors. Link data between the system graphically with an in-built mapping too. 
  • Embedded Workflow: Gain a competitive edge and increase the value and function by bundling BPM Suite with the application. Meet the workflow demands. 
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Product Ranking

#2

among all
Business Process Automation Software

#10

among all
Business Process Automation Software

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Analyst Rating Summary

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AI Capabilities
Business Process Automation
Collaboration
Integrations
Platform Capabilities
AI Capabilities
Workflow Design and Management
Platform Capabilities
Business Process Automation
Security

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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AI Capabilities Business Process Automation Collaboration Platform Capabilities Workflow Design And Management 100 100 100 100 100 100 98 88 99 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 630 reviews
Great User Sentiment 175 reviews
92%
of users recommend this product

UiPath has a 'excellent' User Satisfaction Rating of 92% when considering 630 user reviews from 1 recognized software review sites.

89%
of users recommend this product

ProcessMaker has a 'great' User Satisfaction Rating of 89% when considering 175 user reviews from 1 recognized software review sites.

4.58 (630)
4.46 (175)

Awards

SelectHub research analysts have evaluated UiPath and concluded it deserves the award for the Best Overall Business Process Automation Software available today. UiPath stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

Analysts' Pick Award
User Favorite Award

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Synopsis of User Ratings and Reviews

User-Friendly Design: UiPath is known for its intuitive interface, which allows even non-programmers to easily grasp the basics and begin automating tasks.
Feature-Rich Platform: UiPath offers a comprehensive suite of automation tools, including AI and machine learning, to tackle a wide range of business processes.
Seamless Integration: UiPath readily integrates with other business applications, ensuring smooth data flow and compatibility with existing systems.
Scalable Solutions: UiPath is designed to scale effectively, allowing businesses to expand their automation efforts as their needs grow.
Strong Support Network: Users benefit from a large and active community, as well as readily available customer support, ensuring they have the resources they need to succeed.
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Drag-and-Drop Workflow Design: Enables users to visually create and modify workflows without the need for extensive coding, making it user-friendly even for those without a technical background.
Automated Email Notifications: Keeps users informed about task assignments, approvals, and process updates through automated email alerts, ensuring timely responses and actions.
Customizable Web Forms: Allows businesses to create and tailor online forms for various purposes, such as data collection, requests, and approvals, streamlining interactions and data input.
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Cost Barrier for Smaller Organizations: UiPath's pricing can be prohibitive, especially for smaller businesses with limited budgets.
Complexity of Advanced Features: While basic automation is relatively straightforward, leveraging UiPath's AI/ML capabilities for more sophisticated workflows demands a significant investment in training and expertise.
Debugging Complex Workflows: Identifying and resolving errors in intricate automations can be cumbersome, potentially hindering development and deployment timelines.
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Steep Learning Curve: ProcessMaker can feel overwhelming for new users due to its extensive features and complex interface. This means users may require significant training and time to become proficient in using the platform effectively.
Limited Business Analysis: The software lacks robust business process analysis and simulation capabilities. This makes it difficult for users to analyze and optimize processes before implementation, potentially leading to inefficient workflows.
UI/UX Needs Improvement: While functional, some users find the user interface (UI) and user experience (UX) to be outdated compared to modern applications. This can make navigation and interaction with the platform less intuitive than desired.
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Is UiPath the real deal when it comes to streamlining workflows and boosting productivity? User reviews from the last year suggest that it just might be. UiPath consistently receives high praise for its user-friendly interface and comprehensive automation capabilities, making it a favorite among both technical and non-technical users. Many users highlight the platform's intuitive design and drag-and-drop functionality, which allows even those new to RPA to quickly grasp the basics and start automating tasks. The platform's robust integration capabilities, particularly with popular enterprise systems like SAP, are also frequently cited as major advantages, enabling businesses to seamlessly connect UiPath with their existing workflows. However, some users caution that while the basic features are easy to pick up, mastering the more advanced functionalities, such as AI and machine learning integrations, can require a steeper learning curve and may necessitate additional training or support.Despite this potential drawback, UiPath continues to stand out for its strong community support and extensive learning resources, including the well-regarded UiPath Academy. Users appreciate the readily available help and guidance, which prove invaluable for troubleshooting issues and maximizing the platform's potential. Furthermore, UiPath's ability to automate complex, end-to-end processes, from data extraction to report generation, sets it apart from some competitors that may only excel in specific areas. This comprehensive approach makes UiPath a powerful tool for businesses looking to streamline operations and achieve significant efficiency gains. While the licensing costs can be a consideration, particularly for smaller businesses, the potential return on investment (ROI) through increased productivity, reduced errors, and freed-up employee bandwidth makes UiPath a compelling choice for organizations across various sizes and industries. Ultimately, UiPath emerges as an ideal solution for businesses seeking a robust, user-friendly, and scalable RPA platform to automate a wide range of tasks and processes, regardless of their technical expertise.

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Is ProcessMaker a process-making machine or does it leave users feeling bogged down? User reviews from the past year reveal a mixed bag. While ProcessMaker is generally praised for its robust features and customization options, some users, especially those new to business process management, find it overly complex and difficult to navigate. This complexity stems from the software's comprehensive nature, offering a vast array of tools and functionalities that can be overwhelming for beginners. One of ProcessMaker's standout strengths is its visual workflow designer, which allows users to map out and automate even the most intricate business processes. Users also appreciate the platform's flexibility in integrating with other systems through its well-documented APIs, enabling seamless data flow between different applications. However, the lack of advanced features like business process simulation, a feature commonly found in competitor products like Kissflow, is a notable drawback for users who require these capabilities. ProcessMaker is best suited for medium to large organizations with dedicated IT resources and a high level of technical expertise. Smaller businesses or those without a dedicated IT team might find the learning curve steep and the software's complexity overwhelming. While ProcessMaker offers a free community edition, its full potential is unlocked in the paid versions, which can be a significant investment for smaller organizations.

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