Last Reviewed: November 22nd, 2024

Best ABA Software Of 2024

What is ABA Software?

Applied Behavior Analysis (ABA) Software is a specialty tool focused on assisting behavior therapists in administering and tracking therapy progress. It addresses issues such as inconsistent data collection, inefficient therapy scheduling, and disjointed communication with stakeholders. As a pivotal resource in behavior analysis, it offers benefits like precise data tracking, streamlined therapy management, and improved family engagement. Essential functionalities often include data collection, therapy session scheduling, and built-in messaging. Emerging features tend towards more in-depth data analysis and integration with telecommunications for remote therapy sessions. This tool primarily benefits behavioral therapists, clinics, and families engaged in ABA therapy. However, the software requires detailed user input for accurate data analysis and documentation, which may prove time-consuming. In conclusion, ABA Software is an indispensable tool to therapists for managing and assessing behavioral therapy more efficiently, albeit requiring a rigorous data input protocol.

What Are The Key Benefits of ABA Software?

  • Ensures precise data tracking
  • Streamlines therapy management
  • Enhances family engagement
  • Supports efficient scheduling
  • Facilitates secure communication
  • Enables progress visualization
  • Aids in treatment personalization
  • Drives evidence-based decisions
  • Supports remote therapy sessions
  • Simplifies regulatory compliance
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Overall

Based on the latest available data collected by SelectHub for 37 solutions, we determined the following solutions are the best ABA Software overall:

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Why We Picked Cerner

Navigating the world of healthcare IT solutions can feel like venturing through a labyrinth, with countless options promising efficiency and improved patient care. Cerner, a prominent name in the industry, offers a suite of tools designed to streamline healthcare operations. But how does it truly stack up against the competition, and is it the right fit for your organization? Let's delve into the experiences of users who have implemented Cerner in their practices to uncover its strengths, weaknesses, and ideal use cases.

Cerner consistently receives praise for its comprehensive suite of features, encompassing electronic health records (EHR), practice management, revenue cycle management, and population health management. This integrated approach allows healthcare providers to manage various aspects of their operations within a single platform, promoting efficiency and data continuity. Users particularly appreciate the robust functionality for clinical documentation, order entry, and decision support, which can enhance patient care and streamline workflows. However, some users find the interface to be complex and require extensive training to navigate effectively. Additionally, the system's customizability, while advantageous for tailoring it to specific needs, can also contribute to its complexity.

Cerner distinguishes itself through its extensive industry experience and large user base. The company has a long-standing presence in the healthcare IT sector, demonstrating its commitment to innovation and adaptation to evolving industry needs. This extensive experience translates into a deep understanding of healthcare workflows and challenges, which is reflected in the design and functionality of Cerner's solutions. The large user base also fosters a sense of community and facilitates knowledge sharing among healthcare organizations using Cerner. However, it's important to note that Cerner's pricing structure can be a significant consideration, particularly for smaller practices. The cost of implementation and ongoing maintenance may require careful evaluation to ensure it aligns with budgetary constraints.

Cerner is best suited for large healthcare organizations with complex workflows and a need for a comprehensive, integrated healthcare IT solution. Its robust feature set, scalability, and industry expertise make it a valuable asset for hospitals, health systems, and academic medical centers. Smaller practices may find the system's complexity and cost to be prohibitive, and may prefer more streamlined solutions tailored to their specific needs. Ultimately, the decision of whether Cerner is the right fit depends on an organization's size, budget, and desired level of functionality.

Pros & Cons

  • Data Security: All users who mention safety and data noted data security as an important advantage.
  • Collaborative: The product’s collaborative nature helps support multiple medical facilities, as reported by all users referring to this feature.
  • User-Friendly: About 73% of users referencing usability mentioned that the product is easy to use and navigate.
  • Updates: Updates take a lot of time and don’t happen frequently, according to 93% of users who mention this aspect.
  • Time-Consuming: Repetitive clicking reduces the speed of work, according to about 74% of reviews mentioning this aspect.
  • Customer Support: Strong customer support is often unavailable and can have delayed response times, as noted by 80% of users referencing support.

Key Features

  • Clinical Documentation: Narrative, auto text and voice recognition, and speech-to-text support makes charting and documentation easier and more efficient. Any relevant patient data like medications or diagnosis is automatically included. 
  • Mobile Apps: Providers can review patient charts, request orders and refills, review diagnostics and check clinical results using their mobile. Voice dictation helps physicians with easy documentation. 
  • Built-In Templates: A variety of prebuilt templates limit the amount of time physicians need to spend on documentation. 
  • Health Analytics: Provides insights to help enhance clinical, financial and population health strategies, which help in identifying long-term and daily operational improvement opportunities. 
  • Patient Portal: Patients can exchange messages, request refills, view clinical information and check out evidence-based data on over 3,000 topics to further their education. 
  • Sepsis Surveillance: Developed by Cerner in 2010, the St. John Sepsis Surveillance tool looks for patient data and notifies clinicians of patients who are at risk of sepsis before they are diagnosed. 
  • Revenue Cycle Management: Offers solutions to improve workflow and control costs leading to more revenue. Insurance can be verified automatically while faulty claims can be dealt with before submission. 
  • Cybersecurity: Helps protect sensitive health data against insider threats and cyberattacks by ensuring only necessary staff has access to it. 
  • Scheduling Management: Automates the appointment scheduling process from both centralized and decentralized booking locations within a department or facility. It also:
    •  Manages scheduling across multiple facilities and scheduling a series of appointments. 
    •  Validates medical necessity at several points in the workflow. 
    •  Prevents adverse appointment and procedure interactions. 
    •  Supports moving appointments within a single view. 
  • Patient Kiosk: A self-service solution for patients to check in for and manage appointments. They can view and update demographics and insurance information, as well as complete registration forms. Also supports storing signed forms in patients’ electronic health records. 
  • PowerChart Touch: Enables physicians in either acute or ambulatory settings to access and review their patient’s clinical data and current orders on smartphone or tablet. 
  • Enterprise Master Person Index: Minimizes duplicate records, enabling end-users to find the correct person. 
  • Ambulatory Organizer: Shows a daily patient schedule, the time a patient checked in, the reason for their visit per the intake form, and required documentation. Also indicates outstanding tasks. 
  • Tap-and-Go Authentication: Enables clinicians to use a single username and password to gain access to several key applications on clinical workstations. Scanning a badge automatically logs them in to their virtual desktops to gain rapid, no-click access to medical records as they change locations. 
  • Ambulatory Registration Management: Automates the workflow and process of registration, admittance, transfers and discharges. Offers a Master Person Identifier (MPI) and facilitates collecting co-pay or payments on outstanding balances. 
  • Analytics: Uses data across the integrated health system to examine enterprise and population health content. Identifies, applies and measures analytics-based, strategic initiatives such as cost and utilization, pharmacy spend, and practice management to reduce duplicative efforts. 

Pricing

License/Subscription Cost
  • User-based monthly subscription — per user, per month with an additional cost to own the software
  • Cost will vary depending on the enterprise plan chosen
Maintenance Cost
  • Maintenance cost is included in the subscription fee
Installation/Implementation Cost
  • Additional fee is required for installation
Customization Cost
  • Cost of customization will vary depending on functional requirements added
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost may vary based on the amount of data needed to be consolidated
Recurring/Renewal Costs
  • Cost is equivalent to the monthly subscription fee
Start Price
$29
Monthly
Company Size
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Deployment
Cloud On-Premise
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Why We Picked simplepractice

SimplePractice features a user-friendly interface and a complete set of tools for managing day-to-day medical operations. It offers advanced features such as HIPAA-compliant telehealth, a robust customer portal and a wide range of planning and notes options such as Wiley Planners, pre-built templates and a customized form-creation tool. Like many software solutions, there is a learning curve to master the features provided. Customer support is friendly and responsive. Many, however, wished it offered immediate phone support for a more streamlined workflow. Reviewers noted that it offers limited customization and would like the ability to add multiple people to video sessions.

Pros & Cons

  • Functionality: Around 97% of users who referred to functionality said it offers a comprehensive set of tools making it a one-stop-shop to manage day-to-day operations.
  • User-Friendly: All reviewers who mentioned ease of use liked that it provides an intuitive, user-friendly interface making it easy to use and deploy.
  • Customer Service: More than 82% of reviewers referring to customer support noted that included professional services are responsive and pleasant.
  • Seamless Billing: All users who specified billing liked that it allows structuring of each individual client's payments with ease.
  • Limited Customization: SimplePractice offers limited customization options, making it difficult to tailor the software to specific practice needs.
  • Glitches and Bugs: Users have reported experiencing frequent glitches and bugs within the software, leading to disruptions in workflow.
  • Lack of Integration: SimplePractice lacks seamless integration with other essential software, such as electronic health records (EHRs) and billing systems.
  • Limited Reporting Capabilities: The reporting features in SimplePractice are considered basic and may not provide the necessary insights for practice management.
  • Customer Support Issues: Users have expressed concerns about the responsiveness and effectiveness of SimplePractice's customer support team.

Key Features

  • Client Portal: View billing information, medical history, lab results and more using the designated portal. Clients can schedule appointments, send messages and video chat with their providers online. 
  • Telehealth: Conduct secure online appointments with clients from anywhere, on any device. Clients are given a link to begin a telehealth appointment without requiring an account or password. 
  • Billing: Helps run credit cards quickly and collects payments automatically. Credit cards can be processed using a phone, while cards can be stored with bank-level security. 
  • Scheduling: Schedule appointments, send automated reminders, and sync appointments to Google, iCal, or Outlook calendar with online booking. 
  • Claims Management: File claims faster and more accurately by doing so electronically. Claims can be created, submitted and tracked from one central place. 
  • Mobile Apps: Available on iOS and Android, users can manage appointments, process payments, send client intakes, view client information and more. 
Start Price
$39
Monthly
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Why We Picked TheraNest

TheraNest provides an intuitive and user-friendly system for mental health providers. Users are happy with its telehealth feature as it helps them connect with clients virtually, even though it can have glitches sometimes. Most users who mentioned support found it frustrating that they were unable to speak to a customer service executive, and even when they did, the support team was unresponsive. While it offers Excel integration, the process is time-consuming. Credit card processing and billing are complex. Users say that it is not suitable for larger practices. A post-Covid increase in prices has not gone over well with some of its users.

Pros & Cons

  • User Friendly: The system is easy-to-use and intuitive, as noted by approximately 85% of users who referred to the system’s usability.
  • Interface: Nearly 76% of the users who mention its interface find it intuitive and easy to navigate.
  • Tutorials: Almost 100% of the users who mention its tutorials, articles and webinars find them useful and said they helped them learn how to use the software.
  • Functionality: TheraNest offers a robust suite of powerful tools, as reported by 52% of the users who mention the product’s functionality.
  • Support: Support for the system can be very slow, with most users noting that getting a response from the support team can be very time-consuming, as reported by 51% of users who referred to support.
  • User Permissions: User permissions are not seamless as the administrator and supervisor were able to view completed and pending tasks for all employees, as said by 100% of the users that talked about user permissions.
  • Billing: Nearly 66% of the users who referred to the billing feature found it lacking. Also, its credit card charges are high.

Key Features

  • Therapy Notes: Create therapy notes like progress notes, treatment plans, initial assessments and more. Lets users co-sign, approve and sign notes. Print or download therapy notes with the users’ logo as a PDF for clients. Supports supervisory review, notifications about notes requiring approval and accepting staff and client signatures from the application.  
  • Billing Tools: Streamlines payments and claims processes to help users get paid faster. Create, email and print superbills and invoices to claims submission with batch statements and invoicing. Charge credit cards to apply and process payments with batch statements. Generate staff billing reports for payroll.  
  • Managed Billing: Get paid faster with claims scrubbing, appointment recording, denial follow-up, insurance remittance tracking and payment posting to client accounts. Provides a dedicated billing specialist to ensure billing success.  
  • E-Prescribe: Maintains data and medication access histories, controlled substance e-prescribing (EPCS), drug legends and medication adherence support. Lets users manage medications, handle refills and write prescriptions.  
  • Scheduling: Create group, individual, multi-staff and telehealth appointments. Filter calendar by staff member, service type and location. Set up recurring appointments.  
  • Client Portal: Syncs client records automatically. Sign, fill out and submit intake forms online. Customize client invitation emails. Access the client portal from any device.  
  • Practice Management: Add as many staff, billers and therapists as needed without any additional charges. Multiple permission levels ensure that staff can only view what they need to see. Brings all the clients, invoices and appointments to one place.  
  • Telehealth: Gives physicians control over video and audio during sessions. Conduct video sessions for up to six participants. Lets clients and physicians share their screens and resources.
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Why We Picked DrChrono

So, I got the chance to get a free trial access to DrChrono, and here are the key highlights:

  • The platform stands out for its intuitive design, extensive features and customization capabilities.
  • The software is accessible on any device with internet connectivity.
  • Data import from other EHR systems is supported but with certain limitations.
  • It offers four pricing plans and a free trial is available for potential users.

It's a cloud-based system, which means you can access it from anywhere — your laptop, tablet, even your phone! And it covers everything from electronic health records and patient scheduling to billing and telehealth.

One of the things that really impressed us was how customizable it was. You can create your own templates for notes, forms and even entire workflows. This means you can really tailor it to fit your specific needs and preferences, which can save a ton of time.

And speaking of saving time, they've put a lot of thought into their billing features. They have tools to help you code things correctly, submit claims electronically and even track your payments. Anything that helps you get paid faster and with less hassle is a win, right?

However, learning to navigate the billing and insurance modules could take time. It’s a bit confusing to understand how the billing workflow works and how to set one up. Also, you can’t import billing data from your old EHR system.

If you're looking for a comprehensive, user-friendly system that can be customized to your practice, we'd definitely recommend taking a closer look.

They offer four different pricing plans, so you can find one that fits your budget, and they have a free trial so you can test it out and see if it's a good fit for you. It's always good to try before you buy, right?

We’ve discussed more about the features in the See It in Action section. Do check it out to know how the system works in different scenarios.

Pros & Cons

  • Ease of Use: Navigate patient charts, create shortcuts and access billing info without a steep learning curve.
  • Customization: Tailor the system to your specific needs and preferences like customizing templates, workflows and reports.
  • Easy Medical Coding: Find and assign ICD, CPT and HCPCS codes to patients' bills to save time and reduce coding errors.
  • Contractual Obligations: Canceling subscriptions can be challenging, potentially leading to early termination fees. Automatic renewals may also catch you off guard.
  • Subpar Customer Support: Long wait times, unhelpful responses and unresolved issues from customer representatives might disrupt your processes.
  • Occasional Glitches: System crashes, slow navigation and difficulties with scheduling and other functionalities can cause frustration.

Key Features

  • EHR: Provide better care with features like free draw for visual explanations, custom vitals tracking and access to immunization registries
    • Custom Templates: Tailor forms with specific fields, drop-down menus, checkboxes and even add your practice's logo. This ensures your documentation is consistent, efficient and specialized for your needs (e.g., cardiology forms with specific heart diagrams).
    • Electronic Prescriptions: Send prescriptions electronically to pharmacies directly from the patient chart. Access the drug's formulary tier, prior authorization requirements and alternative medications if the prescribed drug isn’t covered. Access patient PDMP data directly within the EHR to identify potential abuse, misuse or doctor shopping.
    • Free Draw: Upload images (x-rays, scans, photos) or use pre-loaded anatomical diagrams within the patient chart and draw directly on them.
    • Custom Vitals: Create vitals specific to your needs including things like blood glucose and oxygen saturation levels. Capture data in various formats: text, numbers or predefined options using dropdown lists. Access the flowsheet to visualize trends in custom vitals over time.
    • Prior Authorizations: Initiate the ePA request directly from the prescribing workflow. Automatically populate the prior authorization request form with relevant patient information (demographics, insurance details, medication prescribed) pulled from the patient's chart.
    • Lab Orders: Integrate with national, regional and specialty labs like Quest Diagnostics and Labcorp. Create predefined lab panels for common tests or specific conditions. For example, you could create a "lipid panel" or a "prenatal panel" with a single click. View lab results within the patient's chart, organized by date, test type and ordering provider.
    • Medical Speech-to-Text: Use voice to input clinical notes, patient histories and other information. See your spoken words appear as text in real time within the EHR to review and edit the transcription as you go.
    • Immunization Registries: Automatically send your patients' vaccination details to the state IIS, ensuring that records are up-to-date and complete. Retrieve immunization records from the IIS, even if your patient received vaccinations elsewhere to avoid unnecessary duplicate vaccinations and identify potential gaps in their immunization schedule.
  • Practice Management: Save time and reduce errors with appointment management tools, including appointment profiles, insurance eligibility checks, online scheduling and automated reminders.
    • Appointment Profiles: Instead of manually entering the same details (length, reason, etc.) for every appointment of the same type, you create a profile once and it auto-fills the details (duration, reason for visit, exam room and billing codes).
    • Eligibility Checks: Verify your patients’ insurance eligibility in real time — check what services are covered under the plan (e.g., office visits, labs, specialists) and any limitations or exclusions.
    • Online Scheduling: Set specific days and times when each provider is available for appointments. Offer different appointment types online (e.g., new patient, follow-up, consultation) with varying durations. Add buffer time between appointments to prevent scheduling conflicts and allow for patient check-in/check-out.
    • Patient Reminders: Send automated appointment reminders via email, text or SMS. Configure reminders to be sent at various intervals before the appointment like — a few days before, the day before or a few hours before.
  • Medical Billing: Improve your revenue cycle management with tools like billing profiles, medical coding and automated claims submission.
    • Billing Profiles: Combine frequently used CPT, HCPCS, custom codes and ICD-10 codes into a single profile. Attach common modifiers to the codes within the profile (e.g., modifier 25 for a significant, separately identifiable E/M service).
    • Medical Coding: Easily search and select the appropriate codes within the EHR using keywords, code numbers or descriptions. Perform basic code checking to identify potential errors such as invalid codes or missing modifiers.
    • Good Faith Estimates: Generate good faith estimates to help patients understand costs upfront and avoid surprise bills.
    • Claims Submission: Submit electronic claims to insurance companies within the system. Track claim statuses in real time. Scrub claims for errors like missing information or formatting mistakes before submitting them to payers to avoid denials and claim rejections.
    • Denial Resolution: Generate denial analysis reports to identify denial patterns. Edit and submit corrected claims directly within the system. If you disagree with a denial, generate appeal letters and track their statuses.
    • Patient Statements: Generate statements for individual patients or groups of patients based on various criteria (e.g., date range, insurance status, outstanding balance).
  • BI Tools: Get a visual summary of key metrics and performance indicators. Generate customizable reports to:
    • Track revenue, expenses and profitability
    • Analyze claim submission, acceptance, denial and reimbursement rates.
    • Track patient demographics, appointment history and billing information.
    • Analyze appointment scheduling and no-show rates.
  • Mobile Capabilities: Schedule appointments, send patient statements, bill insurance, document patient encounters, access lab results and more from iOS devices like iPad, iPhone and Mac.
  • Telehealth: Patients can join the telehealth visit from their computer, tablet or smartphone using the link provided in their email reminder. Providers can share their screens with patients to review medical records, lab results, X-rays or educational materials.
Start Price
$40
Monthly
Company Size
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Deployment
Cloud On-Premise
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Why We Picked TherapyNotes

Stepping into the bustling world of mental health practice management software, TherapyNotes emerges as a prominent contender, lauded for its user-friendly interface and comprehensive features. Feedback from users over the past year paints a picture of a platform that streamlines administrative tasks, allowing practitioners to dedicate more time and energy to their clients. The software's scheduling tools, billing features, and secure communication channels have received consistent praise for their ease of use and effectiveness in optimizing workflows.

While TherapyNotes shines in its core functionalities, some users have noted the absence of a reporting dashboard and limited third-party integrations as areas for potential improvement. However, the software's strengths in facilitating efficient scheduling, secure client communication, and streamlined billing processes appear to outweigh these limitations for many users. The platform's emphasis on ease of use and affordability further distinguishes it from competitors, making it an attractive option for solo practitioners and small to medium-sized practices seeking a comprehensive yet cost-effective solution.

TherapyNotes appears to be an ideal fit for mental health professionals who prioritize a user-friendly experience and value a robust set of features that address the essential aspects of practice management. Its intuitive design and focus on core functionalities make it particularly well-suited for those who prefer a streamlined approach to managing their practice, allowing them to focus on what matters most—providing quality care to their clients.

Pros & Cons

  • Streamlined Notes: The platform offers multiple note templates, which can be customized to fit individual workflows and preferences. This feature can save clinicians time and effort when documenting sessions.
  • Integrated Billing: TherapyNotes includes features for managing billing tasks, such as generating invoices and processing payments. This can simplify the billing process for mental health professionals.
  • Appointment Scheduling: Users can manage their schedules and appointments directly within the platform. Clients can also request appointments online, which can streamline the scheduling process.
  • Client Portal: TherapyNotes provides a secure client portal where clients can access their records, schedule appointments, and communicate with their therapists. This can improve communication and engagement between therapists and clients.
  • Telehealth Capabilities: The platform offers telehealth features, allowing therapists to conduct virtual sessions with clients. This can be a convenient option for clients who are unable to attend in-person appointments.
  • Limited Customization: Users have expressed frustration with the lack of flexibility in tailoring the platform to their specific workflows and preferences. For example, customizing intake forms or treatment plans to align with unique practice needs can be challenging.
  • Billing Challenges: Several users have reported encountering difficulties and a learning curve associated with the billing features, particularly electronic claim submission and managing insurance reimbursements.
  • Customer Support Concerns: Some users have shared feedback regarding occasional delays or challenges in obtaining timely and effective assistance from TherapyNotes customer support, especially during peak hours or with complex technical issues.

Key Features

  • Calendar: Schedule one-time or recurring appointments, access appointment-related notes and send automated reminders to patients. Organize the calendar according to clinicians, specific clients or certain practice locations. Offers a personal to-do list with treatment plans, notes, administrative documents and more. 
  • Electronic Records: Enables quick documentation and notes with speech-to-text software, built-in templates and searchable diagnosis codes. Also gives physicians immediate access to patient records and notes. 
  • Billing: Handles every step of the billing process, including insurance eligibility verification, claim submission and payments. Claims can be automatically swept of any mistakes or coding errors. Supports generating superbills with all necessary information for prompt reimbursement. 
  • Credit Card Processing: Deposit funds automatically to a bank account with the integrated payment processing system. Keeps cards on file for any missed appointment fees or future transactions. 
  • Client Portal: Patients can manage appointments themselves using TherapyPortal on their mobile device. Physicians can communicate with their clients remotely by exchanging messages, video chatting, adding notes and more. Includes configuration of color scheme, logo and welcome message. 
  • Telehealth: Physicians can meet clients online for convenient video sessions. Sessions are encrypted and integrated into TherapyNotes and the patient portal. 
  • Scheduling: Schedule appointments and manage tasks on the to-do list for higher efficiency by connecting the to-do list to records, notes and billing. With quick appointment scheduling, it also allows customization of the calendar view and mobile calendar sync. 
Start Price
$295
Monthly
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Why We Picked Mend

Mend has carved out a unique space for itself in the realm of task management software, particularly for telemedicine. User feedback over the past year highlights its strengths, weaknesses, and what sets it apart from the competition.

Reviewers consistently praise Mend for its user-friendly interface and intuitive design, making it easy for healthcare professionals to navigate and manage their tasks efficiently. The platform's automation features, such as appointment scheduling and reminders, are also highly valued for their ability to streamline workflows and reduce administrative burdens. However, some users note that Mend's customization options could be more extensive, particularly for larger healthcare practices with complex workflows.

Compared to similar products, Mend stands out with its robust telemedicine integration, allowing for seamless virtual consultations and remote patient monitoring. This feature has proven to be invaluable for healthcare providers seeking to expand their reach and provide more accessible care options. Additionally, Mend's focus on security and compliance ensures that sensitive patient data is protected, which is a critical consideration for healthcare organizations.

In conclusion, Mend is best suited for healthcare professionals and practices looking for a user-friendly, telemedicine-focused task management solution. Its intuitive design, automation features, and emphasis on security make it an ideal choice for those seeking to improve efficiency and enhance patient care in the digital age. It's important to note that the software landscape evolves rapidly, so it's always a good idea to check for the latest information and updates directly from Mend and other providers to make the most informed decision for your needs.

Pros & Cons

  • Convenient and Accessible: Mend offers a user-friendly platform for scheduling and attending virtual appointments, eliminating the need for physical travel and reducing wait times. The platform is accessible from various devices, including smartphones and computers, making it convenient for patients to connect with healthcare providers from the comfort of their own homes.
  • Wide Range of Specialties: Mend provides access to a diverse network of healthcare professionals across various specialties, including primary care, mental health, and specialized care. This allows patients to find the appropriate provider for their specific needs without the limitations of geographical location.
  • Secure and HIPAA Compliant: Mend prioritizes patient privacy and data security by adhering to HIPAA regulations. The platform employs encryption and other security measures to protect sensitive health information, ensuring confidentiality and compliance with industry standards.
  • Limited Scope of Care: Mend primarily focuses on urgent care needs, so it may not be suitable for individuals seeking specialized medical attention or ongoing chronic disease management.
  • Technology Dependence: The platform's reliance on technology can pose challenges for users with limited digital literacy or those in areas with unreliable internet connectivity.
  • Insurance Coverage: While Mend accepts various insurance plans, coverage and out-of-pocket costs can vary, potentially leading to unexpected expenses for patients.

Key Features

  • Telemedicine/Telepsychiatry: Provide device-agnostic HIPAA-compliant individual or group telemedicine sessions with HD video, low bandwidth requirements, secure messaging with timestamps and a virtual waiting room. Offers a drawing canvas, screen and file sharing. 
  • Patient Scheduling: View and manage all kinds of appointments, including recurring and virtual appointments, and handle reschedules and cancellations. Patients can self-schedule from the practice website and receive reminders via text, email or call. 
  • Digital Forms and Resources: Enable patients to fill intake and registration forms digitally through secure links. Send any digital content, such as medical records, videos, treatment plans, surveys and more through links. 
  • Predictive Analytics: Leverage its historical data-driven machine learning algorithm to predict no-shows and cancellations with over 90% accuracy. 
  • Interoperability: Offers a huge list of prebuilt EMR, EHR and PMS integrations with complete calendar and patient data sync to seamlessly integrate patient engagement with other practice workflows. It offers a configurable API to facilitate custom integrations. 
  • Security and Compliance: Maintain data compliance and security with HIPAA-compliant telemedicine, predictive analytics and patient messaging, self-scheduling, appointment reminders and registration. Ensures compliance with various other regulations, such as HITECH, E-Sign, COPPA and more. 
Start Price
$100
Monthly
Company Size
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Deployment
Cloud On-Premise
Platform
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Why We Picked CareLogic

CareLogic is a user-friendly behavioral health and human service EHR platform that enables customers to operate efficiently, connect strategically and make data-driven decisions. It is a highly configurable and customizable system that can fulfill company-specific requirements and use-cases. Its seamless navigation capabilities can elevate customer experience, but it does not provide intuitive reports to the users. Many reviewers have noted that its ticketing system can be annoying, and responses are difficult to understand. Also, the slow updates and frequent freezing issue can hinder overall performance.

Pros & Cons

  • Ease of Use: It is easy to use and understand the software, as noted by 92% of the reviewers who mention ease of use.
  • Customize: Its forms and features can be customized according to any use case, as observed by over 72% of reviewers specifying customization.
  • Navigate: It is easy to navigate through various tools and options, as stated by 85% of the users referring to navigation.
  • Configure: The system is highly configurable, as observed by around 73% of the reviewers who specify configuration.
  • Reporting: It has a limited canned reporting feature, as noted by 74% of reviewers who mention reporting.
  • Updates: All the users who refer to updates note that it takes time to roll out new updates.
  • Tickets: Its ticketing system isn’t responsive and can be difficult to comprehend, as stated by 58% of the reviewers specifying tickets.
  • Freeze: All the users mentioning performance report that it freezes frequently, affecting user performance.

Key Features

  • Performance Dashboards: Share real-time insights across teams to identify areas of improvement and boost productivity. 
  • Custom Forms: Supports customized workflows to collect organization-specific documentation. 
  • Interdisciplinary Treatment Plan: Improves staff productivity using a streamlined, highly flexible treatment plan workflow. 
  • Outcomes Management:  Supports better client outcomes with integrated, comprehensive screening, assessment and outcome instruments. 
  • Clinical Quality Measures Reporting: It provides CQM dashboards and reports to drive improvements in care and outcomes. 
  • E-Prescribing: Prescriptions can be managed online, thus addressing patient safety concerns and reducing potential errors. 
Start Price
$5
Company Size
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Deployment
Cloud On-Premise
Platform
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Key Features

  • Client Documentation: Access extensive client records and notes library with over 200 pre-built and custom templates, including SOAP and DAP, and build treatment plans. Utilize e-signature locks and access privileges. Add client data, uploaded files, intake forms and insurance cards directly into client records. 
  • Billing and Payment: Generate claim forms and e-bill primary and secondary payers, as well as out-of-network payers on the patient’s behalf, with automated ERA advice and claim tracking. Automate authorization tracking, patient and payer payments, produce invoices and superbills and process credit payments. 
  • Scheduling and Task Management: Handle appointment scheduling and reminders, to-do lists, and tasks of varying importance and filters through integration with Jituzu. 
  • Telehealth: Provide secure device-agnostic teletherapy sessions for provider and patient convenience. 
  • Client Portal: Available on the web or as a mobile app, it enables patients to self-schedule and view upcoming sessions, receive reminders and process payments. They can also access clinical records, communicate with providers and complete intake forms with ease. 
  • Reporting: Generate in-depth reports on patients, providers, sessions, billing, finances, practice statistics and health. Identify gaps in patient sessions, track revenue and filter reports based on chosen variables. 
Start Price
$35
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Why We Picked ShareNote

Over the past year, user reviews for ShareNote paint a somewhat mixed picture. ShareNote is described as a web-based mental health practice management solution that excels in streamlining administrative tasks, such as electronic billing, appointment scheduling, and practice management. Users particularly appreciate its robust documentation features, highlighting its user-friendliness and efficiency in reducing administrative burden. They find the platform intuitive and appreciate the ability to easily generate reports and manage billing tasks. However, some users have expressed concerns about occasional glitches and slow customer support response times. Despite these drawbacks, many users see ShareNote as a valuable tool for behavioral health agencies and organizations, particularly those looking to improve efficiency and reduce administrative workload. Its strengths in documentation, billing, and scheduling, coupled with a patient portal that enhances communication and access, make it a suitable choice for practices seeking to modernize their operations and enhance patient care.

Pros & Cons

  • Intuitive Note Templates: Users appreciate the pre-built templates, specifically designed for mental health, that make note-taking faster and more structured.
  • Simplified Billing Integration: Many users find the integrated billing feature streamlines their workflow by directly linking clinical documentation with billing codes, reducing errors and saving time.
  • Improved Scheduling Coordination: The scheduling tool is praised for its user-friendly interface that allows for easy appointment management, reminders and tracking of client appointments.
  • Limited Customization: Users express frustration over the inability to tailor ShareNote to match their specific workflows for tasks like treatment plans and progress notes, finding the available templates restrictive and inflexible.
  • Cumbersome Mobile App: The mobile app is criticized for its clunky interface and limited functionality, making it difficult for clinicians to efficiently complete tasks like documentation and messaging on the go.
  • Integration Challenges: Some users report difficulties with ShareNote seamlessly integrating with other EHR systems commonly used in healthcare, leading to data silos and workflow disruptions.

Key Features

  • Client Documentation: Securely record and access client records in real time, including notes, vitals and lab records. Automate note-taking, treatment plans, goal tracking and various clinical assessments with numerous customizable formats, notifications and e-signature authorization. 
  • Billing and Claims Management: Verify insurance coverage, review and scrub claims before e-submitting them. Handle claim rejections, payment posting, remittance and billing report generation. Integrates in-depth billing information into client records. 
  • Payment Processing: Collect pre-payments via its patient portal, e-collect at the point of care, post payments and record various payment options for gradual collections. 
  • Practice Scheduling: Access and organize the color-coded scheduling calendar with multiple views and filters to manage appointments, provider schedules, task lists and reminders. 
  • Telehealth: Offer remote telemedicine sessions through its HIPAA-compliant interface. 
  • Patient Portal: A secure portal to self-schedule, join telehealth sessions, process payments, access clinical records and provide e-signatures. 
  • Compliance and Security: Ensure HIPAA and meaningful use compliance with robust data security and functionality. 
Start Price
$29
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Key Features

  • Teletherapy: Leverage its interactive whiteboard, in-session messaging, stimuli-driven games targeting mental skills, screen-sharing and unique teaching resources to provide a virtual therapy experience that mimics in-clinic sessions. Provide 1:1 or group sessions, watch videos and update progress notes during sessions. 
  • Appointment Scheduling: Utilize a centralized calendar to view and manage therapist schedules and availability, perform clinical documentation and schedule individual or recurring in-clinic or teletherapy appointments. Clients can self-schedule through the portal and receive appointment reminders automatically. 
  • Clinical Documentation: Securely record or access clinical assessment data and SOAP, progress or discharge notes. Leverage preset or self-designed automation templates, searchable ICD-10 code library and clinical records to map treatment plans, document therapy notes and monitor client progress. 
  • Claims Management: Create, review and correct claims with automated ERAs before submitting them. Auto-fill CMS-1500 forms, track claim status and post payments with ERA/EOB compliance. 
  • Billing and Payment: In addition to claims, record and process credit card transactions to receive instant or gradual payments. Create and send invoices and client superbills. Automate invoice activation, centrally record transactions and track payer and client payments. 
  • Patient Portal: Engage clients with a web-based portal to improve communication, view availability and self-schedule sessions, complete forms, provide consent signatures and access invoices, superbills and clinical materials. 
  • Security: Ensures HIPAA-compliance with 2048 bit SSL web security and AES-256 data transmission, video and database security. Also offers internet firewalls, 24/7 data monitoring, in-depth logs and edits and data backups. 

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All ABA Software (37 found)

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Buyer's Guide

ABA Software Is All About Helping Therapists Monitor Subtle Changes in Patient Behaviors

ABA Software BG Intro

Ever wondered why people behave the way they do? Is it a certain mental health condition that forces them to buy certain things repeatedly or do a chore over and over again? Psychologists use applied behavior analysis (ABA) to decode the intricacies of mental health and ABA software to record their data.

ABA therapy is useful for several disorders, such as behavior therapy, rehabilitation, critical conditions such as brain and spinal cord injury, criminal psychology, gerontology and more.

ABA software helps therapists track patterns and identify factors crucial to understanding such disorders. Collecting data to monitor client progress throughout therapy is one of the primary needs for behavioral health providers.

The data is important for the therapists to compile and create the most effective treatment plans for patients. An efficient solution will have excellent data collection tools to make life easier for therapists.

Thinking of buying ABA software? Look no further. This buyer’s guide will cover all the bases you require to land the best solution for your clinic. We’ll cover features, benefits and pricing considerations and act as a guide in the software purchase journey. Stay tuned.

Executive Summary

  • ABA software helps businesses monitor, document and analyze patients’ behavior during therapy.
  • ABA solutions’ key features include intake forms, reminders, customizable templates and more.
  • Make a list of questions for vendors regarding hidden costs on services, training and customer service to make an informed decision.
What This Guide Covers:

What Is ABA Software?

ABA software is a medical solution that helps therapists monitor, document and analyze patient behavior in therapy. It streamlines data collection and optimizes administrative work such as medical billing, reporting, timesheets, and payments.

ABA solutions allow therapists to record data on personal devices such as tablets and laptops. Cloud-based applications enable staff to access patient records and medical files from anywhere, anytime.

Every ABA software provides features geared towards helping therapists track data and set targets and milestones depending on the patient’s condition. They keep all the collected data in storage and update it regularly, keeping everyone in the loop.

Primary Benefits

Having ABA software is crucial for a mental health clinic. It optimizes clinical workflows and frees up time for staff to focus on revenue-driving tasks.

ABA Software Benefits

Provide Efficient Patient Care

ABA software solutions play a critical role in a mental health clinic. They automate several administrative tasks, collect and analyze patient data, free up time for medical staff and more. With mundane, time-consuming tasks taken care of, therapists can focus on patients and improve the quality of care.

Increase Revenue

ABA software automates administrative tasks, such as billing processes, claims management, data entry and more, so your staff can accomplish more in less time, saving you money.

Additionally, ABA software helps free up time for therapists to focus on patients through analysis tools and digital record keeping. This can help you see more clients or spend more quality time with patients who need it, resulting in more incoming cash flow.

Adhere to Government Regulations

Ensure compliance with governmental policies such as meaningful use and promoting interoperability programs to avoid hefty fines. In addition, HIPAA-compliant ABA solutions will provide specific security measures to keep patient data safe.

Key Features & Functionality

Intake Forms

Allow patients to fill out details and complete all formalities before visiting your clinic. Automating this process will save valuable time for your staff and help them focus on revenue-driven tasks.

Intake forms also streamline patient charting. As everything is digital, bad handwriting doesn’t play a factor in incomplete documentation.

Treatment Plans

Engage patients in their treatment efficiently with effective treatment plans. Educate patients on available treatments and help them make an informed decision.

Properly document services in chart format to streamline billing. This reduces the chances of fraud.

Medical Billing

Increase practice efficiency by automating billing processes. Free up time for medical staff and allow them to focus on patients more.

Generate monthly or weekly reports with financial information to improve transparency and make data-driven decisions.

Templates

Help clinicians understand the latest clinical findings with ABA-styled templates. Therapists can customize the templates if desired.

Digital templates also help in automation and help optimize patient documentation and storage.

Calendar Management

Create and schedule appointments and accept meetings using a calendar to set day-to-day activities and optimize time management.

A comprehensive calendar also provides detailed records of appointments and meetings for future reference.

Reminders

Send timely reminders to patients before appointments to reduce the number of no-shows. You can schedule reminders for any changes in appointment timings.

Patients will also stay on their toes with regular notifications about upcoming engagements.

Software Comparison Strategy

Software comparison can be challenging if you don’t have a well thought out strategy. Prepare a list of the top vendors in the market based on ratings and peer reviews. Next, approach them and ask for a detailed demo of their products to get a better idea of what each has to offer.

Observe the demo and ask for trial versions to check how the solution performs in the real world. Be thorough and approach independent parties already using the solutions for reviews. Ask for payment options, hidden service charges and all the queries you might have to understand the vendor better.

Cost & Pricing Considerations

While it’s impossible to pinpoint all the exact factors that play a role in the pricing of an ABA solution, we can offer some general pricing influencers.

One factor is the mode of deployment. On-premise solutions end up costing more upfront. For enterprises looking for a long-term ABA solution, on-premise deployment may be the way to go. As your company manages the servers and security systems in-house, you can control patient data security.

Mid-sized companies or startups may want to opt for cloud-based ABA solutions as they don’t require as high upfront payments. Companies only need to pay for in-app purchases and monthly or yearly subscription fees.

Conduct thorough research to determine which deployment is best for your clinic.

It’s to be noted that cheaper options are sometimes not the best. Therefore, having a sound understanding of your requirements is essential.

The Most Popular ABA Software

Now that you’re well educated about the features and benefits of ABA software, time to decide the best solution for your clinic. Our analysts have researched and curated some of the most popular ABA solutions on the market. Check them out below!

Note: These are our top-rated overall mental health solutions. While they cater to the broader mental health industry, they offer many of the same top capabilities and benefits as a solution specifically designed for ABA therapy.

Cerner

A cloud-based EHR software, Cerner caters to health care facilities of all sizes. It provides an integrated suite of tools for clinical, financial and operational workflows. It optimizes task automation and recording to free up time for therapists.

It offers charting, documentation, revenue management and health analytics to help improve patient outcomes.

Cerner

Safeguard patient files with Cerner’s EHR. Source

Kareo EHR

KareoEHR helps new practices manage care delivery, patient engagement and billing workflows. It helps clinics boost productivity and patient outcomes. An integrated cloud-based platform takes care of all the administrative work.

It includes features like patient portal software, messaging, e-prescribing tools and more.

Kareo EHR

View your daily agenda with individual patient appointment information using Kareo’s mental health EHR. Source

CureMD

From medical billing to clinical documentation, CureMD does it all. The cloud-based solution caters to mental health clinics of all sizes and provides the most useful tools to increase productivity and overall workflows.

Its features include document imaging, outcome analysis, interoperability and more.

CureMD

Keep track of patients’ entire medical histories with CureMD. Source

 

 

Questions To Ask

Preparing a set of internal questions is one of the most critical stages of software purchase. Asking essential questions will provide a profound insight into the facility's current condition. It will help you finalize the features you require.

We’ve put down some questions to get you started:

  • What’s the size of my organization (small, medium or large)?
  • What’re the challenges I want the application to solve?
  • How many employees require access to the system at once?
  • Is my budget enough to purchase the solution I need?
  • What’re the features I need most to address the gaps?

ABA Software Key Questions To Ask

With the internal question list out of the way, time to turn the focus to making a list of questions for vendors. This list can contain all the queries about the software, hidden costs and more you and the staff may have.

Here is a list of questions to help you start a conversation with vendors:

  • Does the software offer integration capabilities?
  • Is the solution compatible with the existing systems at our clinic?
  • What customer support and training do you offer?
  • Have you worked with any other company in this niche?
  • What data security features do you provide with the software?

Next Steps

ABA software streamlines the administrative and clinical tasks of mental health clinics. It also plays a vital role in gaining valuable insights from the extracted patient data.

Ready to get started? We’ve got you covered. Check out our comparison report to research the top ABA software leaders in the market.

Selecting the right ABA software can be a daunting task. Take time to educate yourself about the different features and benefits of these solutions. Make lists of questions and proceed to the vendors to clear queries. Good luck!

Product Comparisons

Additional Resources

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Technical Content Writer
As a technical writer and market analyst at SelectHub, Samikshan creates content for construction takeoff, medical EMR, EHR and ambulatory niches. He is a bibliophile and an ardent football fan with an unquenchable thirst for adventure. Outside business hours, one can find him on the football pitch or in his room, listening to metal music and patting his cat, Newton.
Technical Research By Dhanasri Yasam
Senior Analyst
As a Senior Research Analyst, Dhanasri Yasam works in key categories like EHR, EMR, business intelligence and HR. In her role, she conducts primary research, collects and analyzes empirical data, and draws evidence-based conclusions. She also has extensive experience gathering requirements for client projects. Dhanasri holds a B-tech in Computer Science and Engineering from Dr. M.G.R. Educational and Research Institute, Chennai and an MBA in Finance and Marketing from Aurora's Business School, Hyderabad.
Technical Review By Manan Roy
Principal Analyst
Manan is a native of Tezpur, Assam (India), who currently lives in Kolkata, West Bengal (India). At SelectHub, he works on categories like CRM, HR, PPM, BI, and EHR. He has a Bachelor of Technology in CSE from The Gandhi Institute of Engineering and Technology, a Master of Technology from The Institute of Engineering and Management IT, and an MBA in Finance from St. Xavier's College. He's published two research papers, one in a conference and the other in a journal, during his Master of Technology.
Edited By Pooja Verma
Content Editor
Pooja Verma is a Content Editor and Senior Market Analyst at SelectHub, who writes and edits content for endpoint security, legal, CRM, fundraising software, eCommerce, and mental health software. She earned a literature degree from Miranda House, DU and also holds Master’s in Journalism from Symbiosis Institute of Media and Communication in India. In her free time, you can spot her reading a book or binge-watching the latest web series and movies.
Edited By Ryan McElroy
Content Editor
Ryan McElroy is a Content Editor and Senior Market Analyst at SelectHub who writes and edits content on various software types, along with their broader concepts and the industries they serve, including medical, construction, CMMS, supply chain management and legal. He studied at the University of Missouri (Mizzou) and earned his BA in Journalism in 2016. During his free time, you’ll find Ryan playing video/card/board games, sipping coffee and reading speculative fiction, or listening to music his loved ones often describe as “headache-inducing.”