Categories   >   Candidate Relationship Management Software
Last Reviewed: November 14th, 2024

Best Candidate Relationship Management Software Of 2024

What is Candidate Relationship Management Software?

Candidate Relationship Management (CRM) Software aims to enhance the recruitment process, primarily by fostering meaningful connections with potential candidates. It resolves common recruitment challenges such as missing opulent talents, maintaining candidate engagement, and streamlining recruitment marketing. The benefits offered by CRM software include attracting quality talents, nurturing candidate relationships, and reducing time-to-hire. Key functionalities encompass centralized candidate database, communication automation, real-time analytics, and job marketing features. AI-driven personalization and predictive analytics are some emerging facets in this domain. While used by HR departments across industries, the software especially benefits large corporations and recruitment agencies. However, successful implementation may require dedicated strategies and adequate training. In conclusion, CRM software offers a platform to foster relationships with potential talents and streamline recruitment strategies. The software's value proposition lies in optimizing candidate sourcing, engagement and conversion, thus making recruitment efficient and target-driven.

What Are The Key Benefits of Candidate Relationship Management Software?

  • Enhances candidate engagement
  • Attracts quality talents
  • Expedites recruitment process
  • Fosters candidate relationships
  • Streamlines recruitment marketing
  • Offers real-time analytics
  • Centralizes candidate data
  • Facilitates communication automation
  • Enables targeted recruitment
  • Improves talent retention
Read more

Overall

Based on the latest available data collected by SelectHub for 72 solutions, we determined the following solutions are the best Candidate Relationship Management Software overall:

Paylocity
Paylocity
Start Price
$19
Per Employee, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Paylocity

Paylocity is a user-friendly HCM solution that works well for SMBs and delivers an array of features such as payroll management, hiring and talent management in a unified suite. Self-service capabilities help employees access their information. Some users found issues with its payroll, tracking and timesheet capabilities, reducing accuracy and limiting what can be done. However, it offers an intuitive interface, with tools like onboarding and PTO that make tasks easier while speeding up processes. Businesses looking for an end-to-end system to manage HR functions should consider this as a good contender.

Pros & Cons

  • User-Friendly Interface: 60% of users suggested that the interface is user-friendly, with automated payroll and simplified workflows that make it easy to operate and monitor teams.
  • Unified Dashboard: Paylocity enables HRIS, payroll, timekeeping and admin-related tasks to be handled from a single location, according to 60% of users.
  • Performance Benefits: It eases task management for essential activities such as checking time off balances and paychecks, conducting goal assessments and achievements, performing year-end reviews, and more.
  • Easy PTO: It’s easy to use and implement in a day-to-day work routine, with 30% of users mentioning they can check staff availability before approving leaves.
  • Streamlined Onboarding: The onboarding process checks in candidates and sends paperwork before they start, making it 10%-20% easier for admin setup and paperwork completion according to users.
  • Support Team: Paylocity's support process is lengthy according to 30% of users, requiring a lot of back and forth to get an issue resolved, which usually takes days.
  • Cumbersome Payroll: The payroll module requires set up by different people and doesn’t function accurately according to 10% of users.
  • Timesheets: Tracking time is difficult, as Paylocity doesn’t update and capture time entries until a shift is completed.
  • System Logouts: Despite automation, additional verification is required when logging in, causing 10% of users to completely exit and then log in again.
  • Tracking: Tracking functionality doesn’t work well for all the features in the experience of 10%-20% of users.

Key Features

  • Payroll: Companies can simplify multiple financial tasks related to payroll with this feature. It automates payroll processes and takes care of tax compliance, expense reimbursements into paychecks, garnishment services and custom reports that derive whatever data that’s needed. It provides employees with the flexibility to access a portion of their earned wages when needed. 
  • Workforce Management: This feature helps eliminate the need for manual tracking of tasks, reduces administrative work and maintains accurate records of individual employees. The review forms can be customized to promote employees to set goals via an insight chart. 
  • Employee Self-Service: The software provides users with admin analytics, 24/7 secure access, enrollment and insurance access, and internal plans. This feature helps employees and employers to access, update, enroll and administer data respectively. 
  • Time and Labor Management: Workers can clock in and out via the mobile app, and managers can set geofencing rules that ensure accurate clock-punching. It also syncs with payroll automatically and allows managers to create and adjust schedules as needed, without manually correcting payroll data. 
  • Data Insights: The platform allows users to access demographic information, utilization, headcount, labor costs, position insights, turnover and retention. It also features real-time employee data, analytics for employment trends, strategic hiring and budgeting decisions, and programs to build a diverse workforce. 
  • Reports: The system comes with over 100 standard reports along with an ad hoc reporting tool. Users can schedule reports to automatically generate and track key reports with a favorites feature. 
  • Compensation Management: With this feature, administrators can configure settings such as the approval process and eligibility requirements. It also supports the customization of compensation plans to match organizational pay cycles. Company leaders gain a view into budgets and allocations, while managers can provide increases and view employee data like performance and pay history.  
  • Marketplace Integrations: Organizations can extend Paylocity’s capabilities to streamline the payroll regularity and HR data management across all policies. The solution connects with partner solutions in 20 categories, including single sign-on (SSO), ERP and a variety of HR-related functions. More than 300 integrations are available in the vendor marketplace. Data can flow into or out of Paylocity, or in both directions, depending on the integration. 
Jobvite
Jobvite
Start Price
$400
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Jobvite

Jobvite emerges as a strong contender, offering a comprehensive suite of tools to streamline the hiring process. User feedback from the past year sheds light on Jobvite's strengths, weaknesses, and unique attributes, painting a picture of its suitability for various organizations.

Jobvite consistently receives praise for its user-friendly interface and intuitive design. Recruiters appreciate the platform's ease of use, allowing them to quickly adapt and maximize their productivity. The ability to customize the platform to align with specific workflows and branding requirements further enhances its appeal. Jobvite's extensive feature set, encompassing applicant tracking, candidate relationship management, onboarding, and robust reporting capabilities, positions it as a comprehensive solution for managing the entire recruitment lifecycle. Users highlight the platform's AI-powered features, such as automated candidate sourcing and personalized job recommendations, as valuable tools for optimizing recruitment efforts. However, some users note that the extensive features can lead to a steeper learning curve for new users, requiring dedicated training and support.

Jobvite distinguishes itself through its emphasis on candidate engagement and communication. The platform facilitates seamless interactions with candidates through various channels, including email, text messaging, and a branded career site. This focus on building strong candidate relationships aligns with the evolving expectations of today's job seekers. While Jobvite's pricing structure may be higher compared to some competitors, users generally perceive the value proposition as justified, considering the platform's comprehensive features and scalability. Jobvite is particularly well-suited for mid-sized to large organizations with complex recruitment needs and a desire to elevate their candidate experience. The platform's robust functionality, scalability, and focus on automation empower these organizations to streamline their hiring processes, attract top talent, and achieve their recruitment goals efficiently.

Pros & Cons

  • User Experience (UE): The system is user-friendly and easy to learn, according to 80% of users.
  • Support: According to 70% of users who reviewed the customer support team found them to be reliable and helpful.
  • Functionality: About 70% of users who mentioned this pro said Jobvite is equipped with robust functionality.
  • Integration: Regarding this feature, approximately 89% of users said that integrations create a seamless and synchronized recruiting experience.
  • Automation: According to 67% of users who reviewed this, users save time throughout the hiring cycle due to automation capabilities.
  • Reporting: The out-of-box reports are lacking and custom reports are complex to generate, according to 82% of users.
  • Customization: According to 67% of users who reviewed this con, customizations are difficult to complete and often require intervention.
  • Performance: About 60% of users who mentioned performance said the system can be slow and lags at times.

Key Features

  • Applicant Tracking System (ATS):  The platform enables users to effortlessly collect and sort resumes, as well as various other recruitment tasks. 
  • Customer Relationship Management (CRM): Manage candidate sourcing, post open positions to job boards and manage your talent pool with the CRM. 
  • Employee Referrals:  Send job invites via email and social networking platforms.  
  • Social Recruiting:  Post current job openings to more than 300 social networks. 
  • Branded Career Sites:  Leverage the easy-to-use career sites to develop branded career sites.  
  • SMS Capabilities: Leverage automation to answer questions with the text-based application process. This fosters a fast-paced hiring process.  
  • Analytics: Visual analytics that can integrate with other systems provide business insights that help users refine the recruiting process.  

Pricing

License/Subscription Cost Two pricing models:
  • License-based
  • Monthly subscription model: pricing is based on the number of users
Maintenance Cost
  • Maintenance cost is additional to the license or subscription fee
Installation/Implementation Cost
  • This cost is additional to the license or subscription fee. This cost includes implementation support provided by Jobvite.
Customization Cost
  • The customization cost will vary depending on specific business needs.
Data Migration Cost/Change Management/Upfront Switching Cost
  • The cost will vary depending on the complexity of the data, the amount of data, the current system and various other factors.
Recurring/Renewal Costs
  • This cost is included in the subscription or license fee and is based on the number of users, customizations, implementations, and level of support.
ZipRecruiter
ZipRecruiter
Start Price
$16
Per Job, Daily
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked ZipRecruiter

Let's dive into the world of ZipRecruiter and see what users have been saying about it lately. ZipRecruiter seems to be a bit of a mixed bag, with some users singing its praises and others, well, not so much. Let's break it down.

One of the things that users consistently point out as a strength is ZipRecruiter's user-friendly interface. It's easy to navigate, even for those who aren't exactly tech-savvy. This is a big plus, as it means you can spend less time fiddling with the software and more time actually finding the right candidates. Another major advantage is ZipRecruiter's extensive candidate database. With millions of potential hires at your fingertips, you're more likely to find the perfect fit for your open positions. And let's not forget about the AI-powered matching technology, which helps to connect you with candidates who have the skills and experience you're looking for. This can save you a ton of time and effort in the long run.

However, it's not all sunshine and rainbows with ZipRecruiter. Some users have expressed concerns about the cost, which can be a bit steep, especially for smaller businesses. Additionally, there have been some complaints about the quality of customer support. So, if you're someone who values having a responsive support team, you might want to keep that in mind. Another potential drawback is that while the AI matching can be a time-saver, it's not perfect. You might still need to do some manual screening to ensure you're getting the best candidates.

So, who is ZipRecruiter best suited for? Well, it seems like it could be a good option for businesses of all sizes that are looking for a user-friendly platform with a large candidate pool. However, if you're on a tight budget or require top-notch customer support, you might want to explore other options. Ultimately, the best way to decide if ZipRecruiter is right for you is to give it a try and see how it works for your specific needs. Keep in mind that pricing and features can change over time, so it's always a good idea to check the latest information on their website.

Pros & Cons

  • Wide Talent Pool Reach: Connects employers with a vast network of job seekers across various industries and experience levels, increasing the likelihood of finding suitable candidates.
  • AI Matching Technology: Leverages artificial intelligence to match job postings with qualified candidates, saving time and effort in the screening process.
  • Applicant Tracking System: Provides tools to manage the hiring process, from posting jobs to tracking applicants and scheduling interviews.
  • Employer Branding: Allows companies to create a profile showcasing their culture and values, attracting potential candidates.
  • Mobile Accessibility: Offers a mobile app for convenient job searching and candidate management on the go.
  • Limited Organic Reach: ZipRecruiter primarily functions as a paid platform, meaning visibility for job postings can be restricted without a paid plan. This can be a significant drawback for smaller businesses or those with limited recruitment budgets.
  • Application Quality Concerns: Some users have reported receiving a high volume of irrelevant or unqualified applications, potentially due to the broad reach of the platform and its ease of application submission. This can lead to increased time spent sifting through applications to identify suitable candidates.
  • Pricing Structure: ZipRecruiter's pricing structure can be complex and may vary based on factors such as job posting duration, number of postings, and desired features. This can make it challenging for businesses to accurately predict and budget for recruitment costs.

Key Features

  • Artificial Intelligence: Employ AI functions throughout the hiring process by matching the right job seeker to open roles and leveraging the most frequented channels to reach candidates. 
  • Market Analysis: Connect with dedicated specialists to conduct market analysis based on specified recruiting goals. Gain real-time data and actionable insights to devise hiring strategies and track progress. 
  • Featured Ads: Place ads strategically within emails using the Featured Employer option to improve visibility. Customize messaging and specified keywords to increase employer branding, reach and traffic to job ads. 
  • Resume Database: Access a database of more than 31 million resumes with an average of 380,000 resumes added per month. Match recruiters with applicants with an 80% success rate on the first day of posting, according to the vendor. 
  • One-Click Apply: Candidates can apply or respond to job posts with a single click from any device. Process applications faster and track progress with the mobile app. 
  • Branded Job Boards: Create customized job boards with JobBoard.io. Let users build, brand and monitor a customized job board with the white-label software service. Build a niche job board without the hassle of technical setup. 
  • ATS Integration: Create a higher functioning recruitment ecosystem by integrating the platform with an existing ATS. Ensure successful placements by navigating a familiar system to optimize application workflow. 
Zoho Recruit
Zoho Recruit
Start Price
$25
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Zoho Recruit

Customers like Zoho Recruit and show it with predominantly glowing reviews. They applauded the system’s ability to save them time and money, and its useful features make it worthwhile. However, there’s some dissatisfaction with the lack of adequate documentation, training and support to lessen the steep learning curve.

I recently had the chance to run a 15-day free trial of Zoho Recruit’s desktop version. The homepage offers a structured view of the hiring pipeline for each job. You can add widgets and prioritize components to curate personalized interfaces that gel with your style and needs.

Important metrics like time-to-hire, time-to-fill, offer acceptance rate and age of job are easily accessible, and you can monitor them by applying filters based on users or timelines. Spaces like upcoming interviews and activity logs further simplify the hiring process.

I personally appreciated the amount of filtering and sorting options available for viewing applications. I could create jobs using readily available templates or by making manual entries. If your organization has a referral program, Zoho Recruit also lets you track candidates referred to different job openings.

Pros & Cons

  • Automation: The system saves time by automating manual tasks, according to users who discussed automation in their reviews.
  • User Experience: Users say the system is easy to use. They also like the intuitive interface that makes navigation easy.
  • Customization: Users said that the system is able to adapt to their recruiting processes and preferences.
  • Cost: According to users who reviewed this aspect, the platform is fairly priced and affordable, even for startup companies.
  • Customer Support: Users who reviewed this aspect complained about poor customer service, delayed responses and lack of assistance in times of need.
  • Learning Curve: According to users, this software comes with a steep learning curve, especially for beginners.

Key Features

  • Resume Extractor: Use the Resume Inbox to automatically extract resumes as attachments from emails, or use the specialized tools to extract resumes from LinkedIn and other pages.
  • Integration: Connect the system to Google Docs, Calendar and a variety of other Zoho solutions with third-party integrations to automate data entry.
  • Communication: Besides automated email response facilities, you can also use customizable email templates to send emails manually. WhatsApp integration and SMS options make communication seamless and efficient.
  • Mobile App: Schedule interviews, track job openings and share information with the team using the Zoho Recruit mobile app, which is compatible with both iOS and Android devices.
  • Dashboards: Track and assess data and view job statuses, interview schedules and employee information through the platform’s activity dashboards.
  • Onboarding: Create digital onboarding forms like benefits enrollment, confidentiality agreements and compliance statements.

Pricing

License/Subscription Cost
  • Subscription-based pricing model
  • Discounts are available for nonprofit organizations
Maintenance Cost
  • Included in the subscription fee
Installation/Implementation Cost
  • Included in the subscription fee
  • Provides support for users implementing the new software via a dedicated tutorial section on the website and a YouTube channel
  • Online tutorials cover a variety of topics including organizational settings, personal settings, user permissions and territory management
Customization Cost
  • Cost varies depending on the subscription plan selected
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost varies depending on the amount of data to be migrated, availability of migration tools, complexity of data and gaps between the existing and new system
Recurring/Renewal Costs
  • Included in the subscription fee
Paycor
Paycor
Start Price
$99
Per user, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Paycor

Paycor is a popular HR management software designed for both in-office and remote teams, as well as HR managers aiming to improve performance management. Suitable for small, medium, and large businesses across the United States, Paycor supports teams of 50 to 500 employees and can scale to accommodate organizations with up to 2,500 members.

Key features include personalized coaching, Smart Source recruiting, online learning and leader insights. Financial managers benefit from Paycor’s analytics tool, which helps with compensation planning, pay equity monitoring and trend analysis. The software also integrates with general ledger data and offers self-service options for employees to access pay stubs, history and tax forms.

Jumping on a live chat, I found Paycor's the most personable experience compared to competitors. I selected “just browsing” and received prompts for webinars, compliance checks, product info, and pricing. The only downside was there wasn't an option to start a new chat and the previous conversation kept reappearing even after refreshing.

The mobile app provides employees with easy access to their wages, flexible pay options and paycheck details from anywhere. They can view deductions and adjust federal and state tax withholdings directly through the app.

Users appreciate Paycor for its intuitive navigation, self-service features and employee recognition tools. However, some have experienced extended wait times for customer support and challenges with implementation, which sometimes require additional support team intervention.

Pricing for Paycor begins at $99 per user per month. A free trial is available for prospective users to evaluate the platform before committing.

I found Paycor’s platform pretty straightforward after trying it out, specifically when it came to managing compliance and employee details. I appreciate how the system highlights potential compliance issues and provides clickable warnings for detailed insights. For example, if there's a tax registration issue, I can quickly see specifics like the tax authority, client ID, and tax code, as well as the exact problem, such as a missing tax ID. The platform then guides me to a resolution page where I can easily add the necessary tax ID to fix the issue.

When it comes to managing employees, I found the “Manage People” section intuitive. I can filter employees by department, location, title, or status, including options like 3rd-party payable, Active, FMLA, Laid off, or on paid leave. To perform tasks such as assigning a new responsibility, I simply check the box next to the employee’s name. If an employee needs a specific form or document, checking their name is all it takes.

The homepage is handy for checking time-related information at a glance. I can see scheduled absences, approaching overtime, and current clock-in or break statuses without needing to dig through multiple screens.

For new hires, I can view their name, hire date, email and onboarding progress in one place. Clicking on their name provides access to important details for updates, such as tax information, compensation, and work schedule adjustments.

Sharing documents is simple with the “Bulk Actions” feature. I can select and send documents like the employee handbook, PTO policy, or exit interview questions by setting a date and clicking “share form(s).” I can also track the status of these documents in the Forms & Documents Tracking Center.

I like the drag-and-drop menu options for customizing my homepage. Managing my tasks is made easier with the “My Task” option, and viewing my available PTO balance and requesting time off are just a few clicks away. I can specify the dates and whether it’s a full or partial day leave, add any necessary notes for my supervisor, and submit the request easily.

Accessing and downloading my pay stubs and tax documents directly from the platform is convenient, and setting up direct deposit is straightforward. I can even split my paycheck between two accounts if needed, with one as the primary. Plus, I can check how many days are left until my next paycheck right from the homepage.

I'm a fan of the Recognition Center because it lets me view positive comments from colleagues and leave recognition for others.

Overall, Paycor’s platform has simplified many of my HR tasks and made the process more efficient.

Pros & Cons

  • Time Tracking: 86% of users like Paycor's time tracking feature for its simplicity and accessibility.
  • Payroll: 88% of users found payroll processing convenient and reliable, particularly when processing bi-weekly payroll.
  • Ease of Use and Navigation: 77% of users appreciate Paycor's intuitive platform, noting that it’s easy to use and navigate, which simplifies daily HR tasks.
  • Integration and Customization: The platform's ability to integrate various features and customize settings to meet specific needs is frequently highlighted as a strength.
  • Training Opportunities: Paycor offers a variety of training options, including online webinars, recorded sessions and certification courses, which users find beneficial.
  • Employee Recognition and Communication Tools: Features that support employee recognition and communication are well-regarded. Users find these tools effective in engaging and managing their workforce.
  • Onboarding: The onboarding feature is praised for its effectiveness in streamlining the new employee integration process.
  • Login Frustrations: Users note that the login process can be inconvenient as it adds an extra step to accessing information.
  • Customer Service: Some recent reviews cite difficulties with the support process, specifically over the phone with wait times.
  • Timecard Issue: A recent review notes experiencing a glitch with timecard integration, which impacted payroll processing.
  • Reporting: Users find the reporting features cumbersome and inconsistent. The complexity of reports and the lack of simplicity in generating them are notable pain points.
  • Integration With Third-Party Platforms: There are some minor issues with integrating Paycor with third-party platforms, such as benefits systems, which can lead to excessive delays and unresolved problems.

Key Features

  • Leader Insights: Just like report cards, give new managers a detailed look at their successes and areas for growth. Managers view the number of completed 1-on-1s, pay rate changes and recognition, supporting employee development and engagement.
  • Benefits Management: Centralize employee information and empower employees to self-enroll in benefits plans through the system. Gain high-level insights into maximizing employee benefits packages with analytics.
  • Compensation Management: Ensure workers are getting paid the correct amount based on experience, skillset, education, certifications, job title and performance (great for reducing turnover and boosting morale).
  • Career Development: Let everyone know when there’s an opportunity for advancement, develop goals that align with larger business objectives and reward high performers.
  • Learning Management and Development: Search for courses, take notes, provide feedback and access various learning tools from any internet-connected device.
  • Payroll Management: Enable easy access to pay stubs, history and tax forms without admin intervention. Ensure accurate payroll processing, calculations and deductions. Automate payroll calculations, tax withholdings and direct deposits, reducing manual entry errors.
  • Time and Attendance: Monitor employee hours and forecast labor costs using historical data. Clock in and out from Paycor's app. Manage time-off requests and resolve time clock errors.
  • Scheduling: Ensure peak productivity with real-time analytics. Manage leaves and sick days, ensuring there are enough people to get the job done when unexpected call-outs occur.
  • Reporting and Analytics: Combine HR, payroll and time data into a single report. Track, store and compile data to provide managers with insights into business practices.
  • Smart Sourcing: Use Paycor's AI smart sourcing to analyze job descriptions, focusing on key factors like responsibilities and experience to find the best candidates. Run targeted campaigns to attract and engage potential hires, speeding up your talent search.
  • Job Posting Assistance: Paycor has customizable templates and AI to take skills recruiters type in and turn them into job descriptions. The platform connects to various job sites, including Facebook and LinkedIn, letting managers see which employees share job postings.
  • Compliance: Paycor offers comprehensive compliance solutions, from application tracking and EEO/OFCCP compliance reporting to simplifying ACA requirements with detailed reports and employee eligibility tracking. They also have online resources on compliance updates and changes to state laws.
  • Performance Management: Ensure regular 1-on-1s, track goals and collect feedback. Use job assessments, role profiles, templates and role-based reviews.
  • Learning Management: Get self-paced tailored training and coaching. Employees and managers can take bite-size learning courses on key topics like compliance.
  • Pulse Surveys: Turn employee feedback into actionable improvements. Empower staff to share their experiences and identify needed changes to mitigate turnover.
UKG Pro
UKG Pro
Start Price
$100
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked UKG Pro

UKG Pro is a cloud-based platform that’s designed to streamline global human capital management across all industries. It brings together key functions like payroll, benefits, recruiting, onboarding and learning management in one place.

Some standout features include an advanced scheduling tool that helps balance staffing levels and control labor costs. AI is a big player here, enhancing HR tasks with things like schedule optimization, retention forecasting, sentiment analysis and candidate matching.

From what I've seen through the demo, the mobile app lays everything out in a simple, direct way with menu options like time off, pay, HR help, benefits, goals, notes and learning. Under learning, there's a variety of helpful courses, including security awareness, conflict management and mindfulness training.

Completing requests seems quick and straightforward. Click HR Help and find requests to ask for a shift change, PTO or travel expense.

Manage assignments by viewing "To-Dos," including what's waiting for completion and what's crossed off your list already. Plan effectively with a headcount under metrics, showing who is on leave or on the clock in real time.

On the subject of planning ahead, UKG Pro scores a perfect 100 under succession management, with talent matrix, talent pool and talent insight functionalities.

Document management is also a top feature, earning 100 for its capabilities. It includes access controls, document search, automatic tax document generation and the creation of employee handbooks and policies.

Managing performance can be challenging, especially with a large team. It's important to ensure that everyone feels valued, but time constraints can make this difficult. UKG Pro’s talent dashboard helps by highlighting top performers and potential flight risks, making it easier for you to address issues and make necessary adjustments.

One thing I really liked was that there's a page for work-life balance with improvement ideas, including resisting multitasking, expanding team goals and introducing flexible work schedules. This helps employees feel valued, which ultimately fosters more productivity and job retention.

Additionally, I thought it was admirable there’s a "Giving" option on the platform for creating employee giving programs and tracking donations. This is a great source for team building, increasing engagement and building a more positive work environment.

Using the live chat, I selected customer support and then UKG Pro, which led me to FAQs. After hitting thumbs down to request a representative, I asked for an in-depth demo. The chatbot offered alternative solutions or the option to end the chat. When starting a new chat, the previous conversation was visible, but there was no option to start a new chat from scratch.

Pricing starts at $100 per user per month with a per-user model, and you can request a free trial.

Pros & Cons

  • Employee Data Management: Users commend UKG Pro for its robust employee data management capabilities.
  • Payroll Processing: Reviewers consistently highlight UKG Pro's payroll processing feature for its efficiency, accuracy and intuitive interface.
  • User Interface: Some users found the UI slightly outdated based on confusing design elements, unclear wording choices and inefficient grouping that collectively hinder intuitive navigation within the system.
  • Reporting: Some users describe UKG Pro’s reporting feature as ineffective and lacking user-friendliness.

Key Features

  • Payroll: Incorporate a scalable, configurable engine for accurate, streamlined pay processing. This feature also includes:
    • Role-based access to ensure data security.
    • Prebuilt tax compliance, automatic tax updates every quarter and GIS-powered search to ensure accurate taxes based on employee location.
    • End-of-year reporting tools, including a task checklist.
    • Pay modeling calculator, enabling employees to calculate information on their own.
    • Integration support for global payroll providers and TurboTax.
    • Dashboards showing alerts and metrics.
  • Benefits: Provide help videos and documentation to assist employees. Key components include plan recommendations and side-by-side comparisons, process automation, search filters, compliance reporting, transaction records, admin tools and connectors to hundreds of carriers.
  • Workforce Scheduling: Ensure effective shift planning and workforce management with advanced scheduling capabilities previously found in UKG Dimensions.
  • Workforce Planning and Optimization: Make strategic planning and resource allocation a breeze. UKG Pro now packs the workforce planning and optimization tools from UKG Dimensions.
  • Time and Attendance: Optimize timekeeping and absence management with UKG Pro's enhanced time tracking and attendance features, which are now integrated from UKG Dimensions.
  • Learning: Aid employee learning and development by providing:
    • On-demand, mobile access to training materials in multiple languages.
    • Gamification, rewards and social tools foster engagement.
    • Blended learning, a drag-and-drop interface for content creation and a course marketplace with more than 3,000 courses.
    • Channels for employees to capture and share knowledge with coworkers.
  • Recruiting: Make talent sourcing and acquisition for recruiting teams and candidates easier and more efficient.
    • Recruiters: Dashboards show candidate and opportunity status and AI scoring reveals applicants that are the best match. Multi-language, multiple job board postings and screening questions also included.
    • Candidates: Applicants can submit their LinkedIn profile, receive open position suggestions based on basic information and provide an in-depth picture of themselves by sharing details like motivators and behaviors.
  • Onboarding: Access a dashboard that has a timeline for tasks they need to complete, job-related videos and training material, and required forms, which they can fill out electronically. They can also create goals and connect with teammates.
  • InTouch DX: Give managers and employees flexible, real-time access for time and attendance processes. This timeclock device is designed for an hourly, mobile workforce.
    • Features include configuration options, real-time data, a touchscreen, native intelligence capabilities and multiple integrated readers.
    • Managers can track employee information, confirm transactions and ensure schedules are followed.
    • Employees can request PTO, view time cards and schedules, punch in and out, receive push notifications, and receive suggested actions based on upcoming tasks.
  • BI Reporting: Display real-time data in a clear, user-friendly format, empowering managers and executives to monitor and analyze KPIs. They offer both prebuilt and customizable reports. It provides insights for:
    • Human resource metrics like headcount based on local and global demographics.
    • Benefit plan costs and employee participation.
    • Financial information like overtime cost, pay equity and payroll totals.
    • ACA filing data, including risks, deadlines and eligibility.
    • Recruiting costs and sourcing data.
    • Employee performance, retention estimators and 9-box assessment.
    • Pay factors ranging from expenses and revenue to total compensation at the global level.
    • Survey data, including participation, engagement details, historical trends and metric performance based on industry benchmarks.
  • Compensation Management: Reward employees based on achievements through salary planning, customizable compensation plans, merit rules and analytics. It supports targets based on units, flat amounts or a percentage of base pay.
  • Performance Management: Drive employee engagement and growth while giving managers insight into individual and team performance. Features include tracking dashboards, automated reviews, goals, achievement ratings and real-time feedback.
  • Surveys: Gather employee sentiment using AI, natural language processing and machine learning. They offer a question library, templates, mobile-friendly design, custom dashboards and curated improvement suggestions.
  • File Management: Organize and manage employee documents with a central repository along with role and type-based permissions. Templates automatically fill in employee details, and a compliance assist feature ensures global adherence.
  • Succession Management: Develop a talent pipeline, ensuring your employees are prepared to take on new roles. There are plans for any level in the company, alongside talent evaluation, predictive analytics, reporting and personal development tools.
  • Integration Hub: Support developers in enhancing the system through integrations by offering:
    • A collaborative community, a developer portal and APIs.
    • Sample code and instructional articles to speed up deployment.
    • A marketplace of product and service partners.
  • UKG Talk: Facilitate engagement and inclusivity within your organization by supporting various communication methods like:
    • Company-wide announcements.
    • Direct messaging.
    • Team group chats.
    • Employee feedback and participation through celebrations, idea collection and achievement recognition.
    • Provide actionable insights by measuring communication impact and engagement metrics.
HireVue
HireVue
Start Price
$35,000
Annually
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked HireVue

HireVue is like having a tireless assistant who helps you find the perfect candidates without breaking a sweat. It's a one-stop shop for all things recruitment, from keeping tabs on applicants to gauging their skills and scheduling interviews. Users rave about how easy it is to use and how it streamlines the whole hiring shebang. But it's not all sunshine and rainbows – some folks find it a bit pricey and wish it played nicer with other software.

What sets HireVue apart is its focus on using AI to give you the lowdown on candidates. It analyzes video interviews to predict who's got the right stuff to be a top performer. This is a game-changer for companies that want to make smarter hiring decisions and ditch the old-school, gut-feeling approach. However, some users have raised concerns about potential bias in AI-driven assessments, so it's important to use this feature with caution and ensure fairness in the process.

So, who should hop on the HireVue bandwagon? If you're a large company with a ton of hiring to do, especially for customer-facing roles, HireVue could be your new best friend. It's also a good fit for companies that want to add a dash of objectivity to their hiring process and make sure they're not missing out on hidden gems. But if you're a small business on a tight budget or need a system that integrates seamlessly with your existing software, you might want to shop around before settling on HireVue.

Pros & Cons

  • Reduces Time-to-Hire: HireVue helps recruiters quickly identify top candidates, enabling them to move forward with the hiring process more efficiently.
  • Improves Candidate Experience: The platform offers a convenient and flexible interview experience for candidates, allowing them to complete interviews on their own time and from any location.
  • Provides Valuable Insights: HireVue's assessments provide recruiters with insights into a candidate's skills, personality, and potential fit for the role.
  • Reduces Bias: By using standardized assessments, HireVue helps to reduce the impact of unconscious bias in the hiring process.
  • Technical Issues: Some users report experiencing technical problems during their HireVue interviews, such as poor video or audio quality, which can negatively impact the candidate experience and the interviewer's ability to assess the candidate fairly.
  • Lack of Human Interaction: The automated nature of HireVue interviews can feel impersonal and may not allow candidates to fully showcase their personality and communication skills, which are important factors in many roles.
  • Potential Bias: There are concerns that AI-powered assessment tools like HireVue may perpetuate bias, as the algorithms are trained on data that may reflect existing societal biases.

Key Features

  • Structured Interviews: Leverage live and on-demand video interviewing modules to evaluate candidates’ ability and potential from a wider pool. Facilitate structured interviews to give candidates an equitable opportunity to demonstrate their qualifications. Empower recruiters and hiring managers to build structured interview templates with consistent competency measures from a library built by organizational psychologists. 
  • Conversational AI: Drive candidate engagement and automated workflows through text, web and Whatsapp interfaces to help speed up hiring, unlock recruiter productivity and create a seamless experience for recruiters, candidates and hiring teams. 
  • Automated Interview Scheduling: Automate the candidate scheduling and rescheduling process with the automated interview scheduling solution. Empower candidates to view available slots and self-schedule and reschedule interviews. 
  • Interview Assessments: Create game-based assessments to identify critical competencies, understand individual cognitive skills and behavioral traits related to job performance. 
  • Workflow Automation:  Set rules for each position to remove schedule coordination complexities. Move qualified candidates to the next step of the process automatically with workflow automation. 
JobAdder
JobAdder
Start Price
$160
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked JobAdder

Is JobAdder the *recruiter*ment you need to take your hiring to the next level? Recent user reviews suggest that JobAdder is a robust applicant tracking system (ATS) that excels in several key areas. Users praise its customizability, noting that it can be tailored to fit the specific needs of different organizations and recruitment workflows. For example, users highlight the flexibility in setting up custom application forms and pipelines, which allows for a more streamlined and efficient hiring process.

However, JobAdder is not without its drawbacks. Some users have reported issues with the platform's user interface, finding it less intuitive than competitors like Workday or Greenhouse. Others have expressed frustration with limitations in reporting functionality, making it difficult to extract meaningful insights from hiring data. Despite these criticisms, many users appreciate JobAdder's comprehensive feature set and its ability to integrate with other HR tools. This makes it particularly well-suited for small to medium-sized businesses that require a powerful yet affordable ATS solution to manage their recruitment efforts effectively.

Pros & Cons

  • Expert Customer Support: The support team is proactive in handling user queries and resolving issues during implementation, according to 100% of users.
  • Intuitive User-Experience: According to 100% of users who reviewed this pro, the solution provides a seamless user experience.
  • Integration: About 67% of users who mentioned this pro said it facilitates smooth integration with other platforms.
  • Usability: Regarding this feature, approximately 100% of users said that it is easy to use.
  • Customizable CRM: According to 80% of users who reviewed this said, the CRM can be customized according to the business requirements.
  • Advanced Reporting Capabilities: It doesn’t provide advanced reporting capabilities, according to 71% of users.
  • Navigation: According to 67% of users who reviewed this con, they faced navigation issues with the software.

Key Features

  • Advanced Search Functionality: Source the right candidates from various sites with the ATS’s advanced search functionality. 
  • Intuitive Interface: Skim through the candidates, review resumes, schedule interviews and track the applicants’ progress throughout the recruitment life cycle. 
  • Email integration: Integrate the system with Gmail or Outlook inbox to synchronize email activities directly to JobAdder. Handle communication through phone or SMS. 
  • AI and Automation: Keep track of important metrics, automate workflows and key in information from anywhere with AI and automation capabilities. 
  • Web-driven Timesheets:  Configure and format timesheets, enter payroll start-dates and time-increments, log in to timesheets from any device and receive automated reminders. 
  • Vendor Management: Record and track activities against submitted candidates to the hiring managers to facilitate efficient vendor management to communicate with ease and save time. 
  • Advanced Contact Management: View and update tasks, job applications, companies and contacts in real-time with mobile apps. Review and rate job applications, read resumes and cover letters, record interview notes, manage tasks and much more, all in a tap. 
Taleo
Taleo
Start Price
$5
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Taleo

User reviews of Taleo paint a picture of a powerful talent management suite capable of streamlining recruitment processes and improving candidate experience. However, its strengths come with some limitations, prompting users to weigh its advantages against the competition. Many users praise Taleo's ease of use and comprehensive features, citing it as a significant improvement over other platforms like Workday and Greenhouse. The automated workflows and data-driven insights are particularly lauded for saving time and providing valuable recruitment intelligence. However, some users note a steeper learning curve compared to simpler solutions like BambooHR, emphasizing the importance of adequate training and support. One user states, "Taleo has helped us reduce our time to hire by 25%. The automation features are great, and we're able to get more qualified candidates in the door." However, another user expresses a concern, stating, "The platform can be overwhelming at first, especially if you're not familiar with similar systems. Training is crucial." Another recurring theme is Taleo's mobile accessibility, which users find crucial for engaging candidates and managing the hiring process on the go. A user highlights, "The mobile app is a game-changer. I can review applications and interview candidates from anywhere, which is incredibly convenient." However, some users lament the lack of certain features available only on the desktop version, highlighting the need for further mobile development. Ultimately, user reviews reveal Taleo's strengths in streamlining recruitment, enhancing candidate experience, and providing data-driven insights. While its complexity may be a hurdle for some, its powerful features and mobile accessibility hold significant appeal for organizations looking to optimize their talent acquisition process.

Pros & Cons

  • Streamlined Recruitment Process: Taleo automates tasks and workflows, reducing time to hire and administrative burden.
  • Improved Candidate Experience: User-friendly interface and mobile accessibility enhance candidate engagement.
  • Data-Driven Decision Making: Comprehensive reporting and analytics provide valuable insights into recruitment performance.
  • Scalability and Flexibility: Adapts to growing organizations and diverse recruitment needs.
  • Enhanced Talent Management: Integrates with other HR systems for a holistic talent management approach.
  • Complex Interface: Learning curve can be steep, especially for users unfamiliar with similar software.
  • Customization Limitations: Out-of-the-box features may not be flexible enough for specific workflows.
  • Limited Mobile Functionality: Mobile app lacks some features available in the desktop version.
  • Costly Add-Ons: Essential features like social recruiting often require additional fees.
  • Integration Challenges: Integrating Taleo with existing HR systems can be complex and time-consuming.

Key Features

  • Recruiting: Facilitate screening interviewing, creating job offers and hiring with the solution’s comprehensive recruiting tools. The system’s data metrics help to inform recruiters on the best hiring choices for the business. 
  • Performance Management: Provide employees with feedback from multiple sources on a variety of topics. The system can track both formal and informal reviews. This gives managers a clear picture of employee strengths and weaknesses. 
  • Employee Lifecycle Management: Build talent profiles to provide insights into employee skills and interests. This can assist managers and employees in collaborating on future career planning and development goals. Employees can look for advancement and development opportunities, while managers can use this tool to create and manage succession plans. 
  • Learning and Development: Managers can develop training curriculums for employees and foster mentorship programs with the learning and development feature. Managers can connect with their colleagues and employees to share learning resources and other content. 
  • Integration: Users can leverage the benefits of this system with other Oracle HCM Cloud solutions. The system can coexist with Oracle E-Business Suite and PeopleSoft. 
  • Configurable Workflows: Configure flexible candidate selection workflows customized to the recruiting process with specific talent requirements. 
  • Quick-filter Technology: Filter the best candidates smartly through innovative quick-filter technology. 
  • Hands-on Configuration Capabilities: Facilitates customization of workflows, data definitions and reporting specific to the user requirements. 

Pricing

License/Subscription Cost
  • Subscription-based pricing
  • Cost varies depending on the number of modules chosen and the number of users
Maintenance Cost
  • Cost is additional to the subscription fee
  • Oracle provides ongoing upgrades and customer support through LIfeTime Support Stages for Oracle Products
Installation/Implementation Cost
  • Cost is additional to the subscription fee
  • Cost varies depending on the number of users, system architecture, implementation scope and complexity, company size, industry, additional applications, add-ons and third-party integrations
Customization Cost
  • Cost varies depending on the functional requirements or modules added based on business requirements
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost varies depending on the current software, amount of data to be migrated, availability of migration tools, the complexity of data and gaps between the existing and new system
Recurring/Renewal Costs
  • Cost is included in the monthly subscription fee
Wonderlic
Wonderlic
Start Price
$50
Annual, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Wonderlic

User reviews of Wonderlic offer a balanced perspective on the platform's performance. Users consistently praise its strengths, including the provision of objective cognitive assessments that ensure a fair evaluation of candidates. Its efficiency in streamlining the talent selection process, the accuracy in predicting candidate suitability for roles, and the resulting reduction in turnover rates are highly regarded. Users appreciate the standardized comparison capabilities, which level the playing field for all candidates. Wonderlic's focus on data-driven decision-making is also recognized as valuable, providing HR professionals with insights for informed hiring and talent management. However, some users raise concerns about limitations. They note that the platform's primary focus on cognitive assessments might not encompass all the skills necessary for job success. Additionally, training and familiarity with the platform may be required for maximum benefit. There are candidate experience concerns, as some find cognitive assessments challenging. Industry-specific tests are reported to be limited, making the platform less ideal for specialized roles. Data quality is seen as critical, and users emphasize the need for integration expertise in complex systems. Cost constraints for small businesses and potential time-consuming assessments are also raised as considerations. Comparatively, Wonderlic is recognized for its unique cognitive assessment focus, offering an objective and standardized means of evaluating candidates. Users perceive it as a valuable tool for making informed hiring decisions and improving workforce efficiency, though there is acknowledgment of certain limitations that require careful consideration.

Pros & Cons

  • Objective Candidate Assessment: Users appreciate that Wonderlic's assessments provide an unbiased, standardized measure of cognitive abilities, allowing for fair evaluation of candidates.
  • Efficient Talent Screening: The platform streamlines the candidate selection process, enabling HR professionals to quickly identify top candidates, reducing time and resources spent on hiring.
  • Enhanced Hiring Accuracy: Users find that Wonderlic's assessments offer a more accurate prediction of a candidate's suitability for a role, leading to more successful hiring decisions.
  • Reduced Turnover: Matching candidates to job requirements based on cognitive skills leads to higher job satisfaction, lower turnover rates, and long-term cost savings for organizations.
  • Standardized Comparison: Wonderlic's assessments enable consistent and fair comparisons of candidates, ensuring that all applicants have an equal opportunity to demonstrate their abilities.
  • Objective Data-Driven Decisions: Users value the data and insights derived from Wonderlic's assessments, allowing for data-driven decisions in hiring and talent management.
  • Customization Options: Wonderlic offers customizable assessments, allowing organizations to adapt tests to their specific needs and the demands of various industries.
  • Mobile Accessibility: The platform's accessibility on various devices provides flexibility for both administrators and candidates, enhancing user experience.
  • Security Measures: Users appreciate the platform's strong focus on data security, ensuring that candidate information remains protected and confidential.
  • Effective Support and Training: Users have access to support resources and training materials that help maximize the effectiveness of Wonderlic's assessments, ensuring a smooth implementation process.
  • Single Assessment Focus: Some users find that Wonderlic's primary focus on cognitive assessments may not fully evaluate all aspects of a candidate's suitability for a role, leaving other crucial skills unmeasured.
  • Training and Familiarity Required: Users note that the platform may require training and familiarity to maximize its benefits, potentially adding to the implementation time.
  • Candidate Experience Concerns: Some candidates may find cognitive assessments challenging, affecting their experience and possibly discouraging certain applicants.
  • Limited Industry-Specific Tests: Users mention that industry-specific assessments may be limited, making it less ideal for positions with highly specialized cognitive requirements.
  • Data Dependency: To fully leverage the platform's data analytics, a reliable source of candidate data is necessary, and data quality directly impacts the insights derived.
  • Integration Complexity: While the platform offers integration capabilities, complex integrations with specific HR systems may require additional resources and expertise.
  • Cost for Small Businesses: Smaller organizations might find the pricing structure less accommodating, making it more suitable for mid-sized and larger enterprises.
  • Assessment Time: Cognitive assessments can be time-consuming, potentially affecting the speed of the hiring process, which may be a limitation for businesses with urgent hiring needs.
  • Language Proficiency Requirement: Some cognitive assessments may require a certain level of language proficiency, which could be a limitation for non-English-speaking candidates.
  • Unforeseen Biases: Users acknowledge that cognitive assessments, like any form of testing, may inadvertently introduce biases that organizations should be aware of and address.

Key Features

  • Cognitive Assessments: Wonderlic offers a suite of cognitive assessment tools designed to measure a candidate's problem-solving abilities, critical thinking, and cognitive skills, aiding in the evaluation of their potential for success in a specific role.
  • Customizable Assessments: Organizations can tailor Wonderlic's assessments to their specific needs, creating tests that align with the cognitive demands of various positions and industries.
  • Scalability: The platform is scalable, accommodating the requirements of businesses of various sizes, from small enterprises to large corporations.
  • Adaptive Testing: Wonderlic's assessments use adaptive testing, tailoring questions based on a candidate's performance, ensuring a precise evaluation that is neither too easy nor too challenging.
  • Real-time Results: Users receive real-time results and insights, enabling prompt decision-making in the hiring process.
  • Integration Capabilities: The platform integrates with existing HR and recruitment systems, facilitating a seamless workflow for talent acquisition and management.
  • Accessibility: Wonderlic's platform is accessible from various devices, providing flexibility for both candidates and administrators to complete assessments and access results.
  • Data Analytics: The platform provides data analytics tools that allow organizations to gain deeper insights into candidate performance, helping refine their hiring strategies.
  • Security Measures: Wonderlic places a strong emphasis on data security, ensuring that sensitive candidate information is protected and compliant with industry standards.
  • Support and Training: Users have access to support resources and training materials to maximize the effectiveness of Wonderlic's assessments, ensuring a smooth implementation process.

COMPARE THE BEST Candidate Relationship Management Software

Select up to 2 Products from the list below to compare

 
Product
Score
i
SelectHub’s Analyst Rating is based on data from our 400+ point analysis of Candidate Relationship Management Software, user reviews, and our own crowd-sourced data from our free software selection platform. Scores are periodically updated via ongoing selection projects and user activity within our platform.
Start Price
Free Trial
Company Size
Deployment
Platform
Logo
Paylocity
$19
Per Employee, Monthly
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Paylocity
Jobvite
$400
Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Jobvite
ZipRecruiter
$16
Per Job, Daily
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
ZipRecruiter
Zoho Recruit
$25
Per User, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Zoho Recruit
Paycor
$99
Per user, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Paycor
UKG Pro
$100
Per User, Monthly
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
UKG Pro
HireVue
$35,000
Annually
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
HireVue
JobAdder
$160
Per User, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
JobAdder
Taleo
$5
Per User, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Taleo
Wonderlic
$50
Annual, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Wonderlic

All Candidate Relationship Management Software (72 found)

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Vervoe

by Vervoe
Vervoe
Vervoe is a hiring platform that facilitates recruiters and hiring managers to create unique assessments customized to specific roles. It enables users to select a base template from a library of 300 validated assessments. It leverages machine learning algorithms to analyze and review human behavior. It provides accurate assessment grades depending upon candidates’ interactions and the content of their responses to identify suitable hires. It offers valuable insights via candidate report cards with options to view individual responses and compare candidates. It facilitates collaboration by sharing candidate cards with other stakeholders.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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People HR

by PeopleHR
People HR
People HR offers a scalable and customizable solution to perform essential HR functions, including personnel monitoring, applicant tracking, performance review and more. Its employee-tracking database lets HR managers create employment records for new hires, fill in crucial employee information and provide unlimited storage for documents. It is suitable for both small and mid-sized businesses.It includes an applicant tracking module that helps users create and customize the company’s career page and create new job offerings. Users can view all applicant information in one location. Its performance review module helps employees receive feedback from their peers.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Modern Hire

by Modern Hire
Modern Hire
Modern Hire is an interviewing and hiring platform that leverages technology and the predictive power of advanced analytics and AI to modernize the hiring process. It delivers personalized hiring experience to the applicants and predicts job performance and turnover during the screening stage. Its automated interview scoring module evaluates candidate responses while mitigating bias and providing hiring managers with accurate scores to make the right selection.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Personio

by Personio GmbH
Personio
Personio is a comprehensive software solution designed to streamline HR management tasks, including recruitment, payroll, and employee data management. It is particularly well-suited for small to medium-sized enterprises seeking to enhance their HR processes with a user-friendly and efficient platform. The software's intuitive interface and robust functionality make it an attractive option for businesses aiming to optimize their human resources operations without the complexity often associated with larger systems. Key benefits of using Personio include improved organizational efficiency, reduced administrative burden, and enhanced data accuracy. Popular features encompass applicant tracking, performance reviews, and time tracking, all integrated into a cohesive system. Users frequently commend its ease of use and the seamless integration of various HR functions, which contribute to a more streamlined workflow. In terms of pricing, Personio typically operates on a subscription model, with costs varying based on the number of employees and selected features. This flexible pricing structure allows businesses to scale the service according to their specific needs, ensuring cost-effectiveness. Compared to similar products, Personio is often praised for its balance of functionality and simplicity, making it a preferred choice for many organizations.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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VidCruiter

by VidCruiter
VidCruiter
VidCruiter is a comprehensive software solution designed to streamline the recruitment process, making it an ideal choice for organizations of all sizes looking to enhance their hiring strategies. By automating various stages of recruitment, including video interviews, applicant tracking, and candidate screening, VidCruiter significantly reduces the time and resources typically required for hiring. One of the key benefits of using VidCruiter is its ability to provide a more engaging and efficient candidate experience, which can help organizations attract top talent. Additionally, its robust analytics and reporting tools offer valuable insights into the recruitment process, enabling continuous improvement. Compared to similar products, users often highlight VidCruiter's user-friendly interface and responsive customer support as standout features. Pricing for VidCruiter varies based on the specific needs and size of the organization, with options typically including a per-user or per-feature model and the flexibility of monthly or annual payment plans.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Freshteam

by Freshworks
Freshteam
Freshteam is a cloud-hosted solution that helps recruiters source and hire the best talent available in the market. Businesses can onboard new members and offboard departing employees from one place. It offers capabilities to prepare organizational charts, maintain an employee directory and manage staff time-offs. Users can attract potential candidates through multiple channels — quickly creating a career site, social media channels and integrating with multiple job boards. Recruiters can check candidate availability, notify interviewers and send reminders to panel members. It helps recognize emails from vendors and job boards and add them to the candidate base. The recruitment team, along with hiring managers, can screen and interview candidates once they are sourced and hire them after rolling out offers. It also offers collaboration modules, candidate engagement inclusions, a user dashboard, organizational charts, a searchable employee database, online feedback forms and more.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Jobsoid

by Jobsoid
Jobsoid
Jobsoid is a hiring platform to source, attract, engage and hire the right talent. It attracts candidates with career sites designed to showcase the brand with eye-catching headers, image galleries and engaging content along with job listings. It engages candidates via personalized emails and messages and hires the right talent with robust interviewing and assessment modules. It helps users publish jobs on multiple sites and social networks to reach out to a larger audience. It empowers users to communicate with candidates from a centralized location and track their progress across custom recruitment pipelines.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Lever

by Lever
Lever
Lever lets users build talent relationships across various channels. It serves as a single source of truth for all candidate data and nurtures applicants at scale with automated email campaigns. It provides a holistic view of the talent pipeline through candidate-centric dashboards. These dashboards provide a broader view of the recruiting metrics and facilitate slicing and dicing the data to a granular level to unearth useful insights.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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GoHire

by GoHire Technologies
GoHire
GoHire is an applicant tracking system that empowers recruiters and hiring managers to gain complete control of their hiring strategies and make better decisions. It helps users publish job ads on 15+ job sites with one click to maximize reach and reduce hiring spend. Leverage an array of selection modules like screening questions, questionnaires and evaluations to increase hiring quality. Write notes, comments and feedback and store it in one place to boost productivity.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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iRecruit

by Cost Management Services
iRecruit
iRecruit is a cloud-based human resource management solution that helps recruiters and hiring managers track applicants and manage the onboarding process online. It empowers recruiters to post unlimited jobs, communicate with candidates and track applicants through customized workflows. It leverages the iConnect portal to monitor and manage the onboarding process online while eliminating paperwork. It provides customized integrations to transfer hiring data to third-party options.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Clockwork Recruiting

by Clockwork ESE
Clockwork Recruiting
Clockwork Recruiting is a recruiting management solution that facilitates collaboration between executive search teams and clients to find the right candidate. It incorporates a robust search methodology to set clear expectations and manage candidate-focused searches efficiently. It centralizes project data to streamline the search process. Its client portal offers a comprehensive view of each projects’ progress, and strategy outline inclusions create a unique search strategy to accomplish targets.
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
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Auzmor

by Auzmor
Auzmor
Auzmor is a cloud-based platform that handles the hiring and training of new workers. Along with candidate management, it also offers seamless onboarding to facilitate employee engagement with new hires right from the start. It supports learning management with an efficient course builder, a lesson library and progress monitoring. Other key attributes include reporting and analytics, customization, intelligent interview scheduling and more.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Buyer's Guide

Candidate Relationship Management Software Is All About Nurturing Talent Networks 

By Saniya Farokhi, Technical Content Writer at SelectHub

Candidate Relationship Management Software BG Intro

Even though job seekers need the job, hiring top talent requires more finesse than a post-and-pray recruitment method. It’s a candidate’s market, and treating potential hires like customers is vital to providing personalized experiences. Candidate relationship management software allows you to connect and reconnect with candidates throughout the recruitment journey.

Executive Summary

  • Candidate relationship management software offers engagement and communication tools to hiring professionals and talent acquisition specialists to strengthen candidate connections.
  • Hiring decision-makers can keep tabs on candidates who left a mark and run campaigns to reduce drop-offs and reconnect with past applicants.
  • Candidate relationship management solutions allow hiring managers to include passive, past and rejected candidates in the search for quality candidates.
  • Customized workflows streamline candidate flow based on different talent sources and categorize talent based on similarities within built-in databases.
  • Asking key questions internally and to vendors is vital when conducting a software selection process.
What This Guide Covers:

What Is Candidate Relationship Management Software?

Candidate relationship management software is a tool used to find, segment and nurture candidates with personalized experiences throughout the recruitment cycle. The system allows hiring professional and talent acquisition specialists to differentiate prospects and candidates and develop workflows based on stage and status.

Primary Benefits

Modern recruiters need to be quick on their feet when spotting top talent. You need to consider all forms of talent movement to optimize how you recruit new employees: talent that moves into your organization, within your organization and back to your organization.

Here’s how candidate relationship management tools will let your recruiters stay on top of talent needs:

Candidate Relationship Management Software Benefits

Reduce Reactive Recruiting

Only some applicants get the job, but there will likely be several who leave a mark. Customer relationship management solutions let you keep tabs on applicants from when they apply for a job until forever.

Building candidate pools ensures a consistent flow of prospective hires is always available. That way, you don’t have to develop new talent-sourcing campaigns every time a new role opens in your organization.

Enhance Candidate Experience

According to a report by Greenhouse, more than 60% of job seekers said that receiving timely feedback would make them consider applying for future jobs at that company, even if they don’t get the job.

Another report by Criteria found that the top reason for candidates abandoning the recruitment process midway, apart from missing salary expectations, is poor communication from the employer.

While several candidates are likely to opt-out of the process, poor candidate experiences shouldn’t be a reason. Respecting a candidate's time, effort and expertise is vital to building lasting professional relationships. A candidate relationship management system helps you have positive interactions.

Enable Collaborative Hiring

Recruitment costs can escalate the longer a position remains vacant, so hiring the right person is vital. An effective way to improve decision-making is by involving multiple team members in the process.

A candidate relationship management system will provide your talent acquisition specialists and hiring stakeholders with a shared platform to collaborate. Letting multiple people share notes, comments and feedback decreases the chances of subjective hiring.

Candidate Relationship Management Software Categories

Key Features & Functionality

Candidate Profiles

Candidate relationship management solutions allow you to create detailed candidate profiles. Your team can record every touchpoint and add interviewer notes and feedback. You can easily attach files like resumes, scorecards, assessment results and offers to profiles, which you can access later.
Branded Career Pages

Interested job seekers are likely to skim through your career pages to check for employment opportunities, so ensure that you showcase your company brand in the best possible way.

Incorporate key branding elements into career sites and develop well-structured pages that display relevant job openings to attract the right talent.
Email Campaigns

Most products provide templated email campaigns to engage and reconnect with candidates at different stages of the recruitment pipeline.

You can also personalize email campaigns to achieve consistent employer branding. Send timely rejection emails, status updates, reminders and invites to apply for new roles.
Search Functionality

The search feature is a built-in search engine for your recruitment pipelines, candidate pools and talent databases.

A good system can search and pull key information on past, passive and active applicants like job-based profiles, resumes, references and contact information.

Adding filters allows the system to scan parked profiles and display accurate role type, skills and location results.
Configurable Workflows

Developing pathways for key processes to enable accurate and systematic candidate flow. The system provides context to the next steps and can send automatic updates, reminders and emails based on predefined conditions.

Workflows allow your team to take actions like scheduling interviews, deploying offer letters, and sending rejection emails and invites to apply for a new role.
Scorecards and Feedback

A good candidate relationship management software lets you attach scorecards, comments and feedback to candidate profiles. Structured feedback forms improve asynchronous, collaborative decision-making and reduce bias.

Access to past interview guides and scores will help your team identify top performers faster.
Candidate Pools

You can store applicant profiles and retrieve them when needed. Categorizing candidates into groups based on skills, education, expertise and location makes engaging candidates with targeted content easier.

You can also significantly improve on-demand hiring with easy-to-access talent.
Reports and Analytics

With multiple talent sourcing channels and different types of candidates at various stages of recruitment, you’ll need the right information to know if your strategy is effectively and intelligently targeting the right talent. Gain deep insight into your recruitment marketing efforts and identify top-performing candidate sources.

A good candidate relationship management system can glean findings and produce data on interactive reports.
AI-based Candidate Matching

An all-around solution provides candidate recommendations for new open roles. The system scans new and existing profiles from internal databases, using criteria such as skills and expertise to push relevant candidate profiles forward.

Software Comparison Strategy

Before we dive into the specifics of creating a software comparison strategy, you first need to know the types of candidate relationship management solutions:

1. Stand-alone Systems: As the term suggests, this software functions independently. The system requires managing separate databases and switching between platforms to pull candidate information.

2. Native Systems: These solutions connect with existing recruitment systems to provide an overview of active candidate information in a universally accessible data flow.

Let’s find out what that means for your business. Determining which system works best for you depends on the flow of your candidates’ journey.

A stand-alone or non-native candidate relationship management system is ideal when the recruitment process is linear. The system nurtures candidates through the pre-application phase and transfers candidate information to the applicant tracking system or recruitment software once the candidate applies for the job.

You can depend on a non-native system to engage potential candidates through the pre-application process and leave the rest to an ATS.

In reality, a candidate's journey is complex, and splitting the flow into two parts can be counterproductive. Here’s why:

  • A stand-alone system separates candidate nurturing from applicant tracking.
  • A separate candidate relationship management system means constantly toggling between platforms to fetch information and monitor the hiring process.
  • Focusing on the pre-application process means losing track of the candidates who rejected offers, didn’t get the job or ceased communications.

A native candidate relationship management solution integrates into the software ecosystem and provides a universal data flow. That means you can have an updated view of applicant profiles and address the nuances of the candidate lifecycle.

Still, finding an ideal system depends on a strategy tailored to suit the inner workings of your applicant pipelines and what works best for your team.

Consider the following steps to devise an effective software comparison strategy:

CRM Software Comparison Strategy

  1. Assemble your team. Identify key personnel who are likely to interact with the platform extensively. Involve talent acquisition professionals, hiring managers and sourcing specialists in the process.
  2. Assess your talent acquisition strategy. Discuss the shortcomings of your current talent acquisition strategies. Evaluate your existing talent sourcing channels.
  3. Analyze your competition. Evaluate what tools your competitors use to address candidate relationship management needs.
  4. Determine key requirements. Identify the features that will benefit your team the most. Create a list of must-have recruiting features and requirements to help you achieve your hiring goals.
  5. Compare vendors. Prioritize your company requirements and evaluate alternatives based on how well they align better with the key features.

Cost & Pricing Considerations

Once you’re familiar with the primary functions and identify the key features you require in the software you choose, it’s time to evaluate how well your requirements list aligns with your budget.

Most vendors offer pricing tiers that provide different feature sets under each tier, allowing you to choose an ideal plan based on your company’s needs and finances. Typically vendors offer the following pricing models:

  • Pay-per-Recruiter/User: Pricing tiers depend on the platform’s number of employees.
  • Pay-per-Open Role/Position: Pricing depends on the number of job vacancies in your organization.
  • Pay-per-Module: This pricing model is common with vendors that provide a suite of hiring services and eventually aim to sell you other modules.

Despite the various pricing tier strategies, there are additional factors that affect pricing:

  • Organization Size: Expect costs to escalate as your workforce grows. The larger your company and user base, the higher the cost.
  • Candidate Pools: Large candidate groups and databases require additional fees.
  • Additional Features: Vendors charge more when you opt for add-on features or tailored software plans.

The Most Popular Candidate Relationship Management Software

Use this list to consider recruitment solutions that offer candidate relationship management capabilities and how they can benefit your business.

iCIMS

iCIMS is a cloud-based recruitment suite. The customer relationship management module can be used separately or natively. Targeted communication tools allow you to nurture candidates at every step. Quick access to talent pools, active pipelines and profile databases makes relevant information available at all times.

AI and automation help match profiles to open roles and streamline the candidate journey. The platform is secure, scalable and customizable, making it ideal for expanding companies with changing hiring needs.

iCIMS

Hiring managers can search profiles and engage past applicants when the right job is available. Source

Greenhouse

Greenhouse Recruiting is a cloud-enabled recruitment platform. Its candidate relationship management module allows you to create and cultivate talent communities with unified databases. The migration tool makes it easy to import candidate information from external talent-sourcing channels into a centralized platform.

Segment and maintain lists of candidates on accessible spreadsheets so you don’t have to establish relationships from scratch. Pipeline history enables you to access relevant candidates based on application status and recruitment stage.

The platform notifies you when candidates remain in certain stages for too long and sends updates to candidates regarding the next steps in the process.

Greenhouse

Greenhouse Recruiting allows hiring decision-makers to create new prospect processes for rejected candidates. Source

Zoho Recruit

Zoho Recruit provides cloud-based candidate relationship management tools. It focuses on building ready-to-access candidate databases and recruitment pipelines to engage candidates.

You can leverage team collaboration tools like @mentions and comments to make decisions collectively. It also provides a holistic view of open roles and candidate profiles.

Zoho Recruit

Manage email marketing campaigns and track candidate responses. Source

 

 

Questions To Ask

Asking questions can help you uncover software requirements your company will benefit from. Use the following questions as a starting point to drive internal conversations during your software search:

  • What is your workforce and talent makeup? Are you recruiting full-time, contingent or part-time employees?
  • How well are your current talent sourcing channels providing quality candidates?
  • Which recruiting KPIs and metrics do you require to measure success?
  • What is your average time to hire?
  • Does your recruitment strategy include sourcing passive candidates and former employees?
  • Which features will you benefit from the most?
  • Can your current IT infrastructure support a candidate relationship management platform?

Candidate Relationship Management Key Questions

Knowing the benefits and shortcomings of different vendors is also vital. Ask providers the following questions to determine if the platform functionalities and services align with your business requirements:

  • What are the different plans offered?
  • Does the system integrate with your existing ATS or recruitment system?
  • Is the software scalable? What do additional charges depend on?
  • Does the system align with your company-specific requirements?
  • What are the available integration/API options?
  • What support services does this vendor provide?
  • Are there any client success stories associated with this vendor?

In Conclusion

Your candidates consistently interact with your company brand. So managing and delivering expectations from the first to last interaction is vital to enhance candidate networks and reduce drop-offs. With the right customer relationship management tools, you can build quality talent pools and keep potential hires interested in your company for future roles.

Consider the following articles to learn more about how to optimize your recruitment marketing efforts.

Product Comparisons

Additional Resources

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Saniya
By Saniya Farokhi
Technical Content Writer
Saniya was a Technical Content Writer at SelectHub. With an MBA in Marketing, she found her calling in the world of digital marketing and technical content writing. Her work spanned HR-centric systems like talent management, recruitment and performance management to robust software like ERP and manufacturing systems. When the day winds down, she enjoys taking long walks with her dog or indulging in her artistic side by swapping her keyboard for a pencil. She finds solace in watching the sunset over the beach and appreciates the little things in life.
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Aayushi Kishor
Technical Research By Aayushi Kishor Sharma
Senior Analyst
Aayushi Kishor Sharma has been part of SelectHub since 2021, working on categories like HR, EHR and Marketing, for which she also earned an MBA. A self-described "social butterfly," she loves meeting people, exploring and trying new things.
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Jaisri
Technical Review By Jaisri Narasimman
Principal Analyst
A graduate of NTU Singapore, Jaisri Narasimman honed her data mining and curation skills during her post-graduate education, focusing on developing strategies to help businesses make the most of their data. In her role at SelectHub, her research spans categories like HR, CRM and EHR.
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Joe
Edited By Joe Evans
Content Editor
Joe Evans is an Editor and Senior Market Analyst at SelectHub. A seasoned professional wordsmith, he has a bachelor's degree in journalism and electronic media and a decade of professional expertise in crafting top-tier digital content for niche online brands. He leads his small yet formidable team in producing helpful, compelling content in vital categories like HR, payroll, talent management, performance management, marketing automation home health, MES. When not editing and writing, he enjoys sports, quality time with family and dogs, and remains constantly in pursuit of something new and interesting to read or listen to.
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