Categories   >   Patient Appointment Reminder Software
Last Reviewed: November 15th, 2024

Best Patient Appointment Reminder Software Of 2024

What is Patient Appointment Reminder Software?

Patient Appointment Reminder Software caters to automated patient communication needing to reduce no-shows and last-minute cancellations. By addressing these challenges, it significantly boosts clinical productivity and revenue. The software's key functionalities include automated reminders through text, email or phone calls, schedule synchronization, recurring appointment settings, and reminder customization. Emerging features include predictive cancellation analytics, multi-lingual reminders, and real-time video reminders. Benefiting most from this software are healthcare providers dealing with high patient volume; industries range from dental clinics and hospitals to physiotherapy and mental health practices. However, potential limitations include integration complexities with existing software, potential data privacy concerns, and possible technological barriers for less tech-savvy patients. In summary, Patient Appointment Reminder Software offers an indispensable tool for optimizing patient attendance, enhancing practice efficiency, and ultimately elevating patient satisfaction and practice profitability.

What Are The Key Benefits of Patient Appointment Reminder Software?

  • Reduces Patient No-Shows
  • Increases Practice Revenue
  • Improves Clinical Efficiency
  • Enhances Patient Satisfaction
  • Automates Routine Communication
  • Supports Patient Retention
  • Frees Up Staff Time
  • Fosters Patient Responsibility
  • Aids in Schedule Organization
  • Promotes Practice Growth
Read more

Overall

Based on the latest available data collected by SelectHub for 63 solutions, we determined the following solutions are the best Patient Appointment Reminder Software overall:

simplepractice
simplepractice
Start Price
$29
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Why We Picked simplepractice

SimplePractice features a user-friendly interface and a complete set of tools for managing day-to-day medical operations. It offers advanced features such as HIPAA-compliant telehealth, a robust customer portal and a wide range of planning and notes options such as Wiley Planners, pre-built templates and a customized form-creation tool. Like many software solutions, there is a learning curve to master the features provided. Customer support is friendly and responsive. Many, however, wished it offered immediate phone support for a more streamlined workflow. Reviewers noted that it offers limited customization and would like the ability to add multiple people to video sessions.

Pros & Cons

  • Functionality: Around 97% of users who referred to functionality said it offers a comprehensive set of tools making it a one-stop-shop to manage day-to-day operations.
  • User-Friendly: All reviewers who mentioned ease of use liked that it provides an intuitive, user-friendly interface making it easy to use and deploy.
  • Customer Service: More than 82% of reviewers referring to customer support noted that included professional services are responsive and pleasant.
  • Seamless Billing: All users who specified billing liked that it allows structuring of each individual client's payments with ease.
  • Limited Customization: SimplePractice offers limited customization options, making it difficult to tailor the software to specific practice needs.
  • Glitches and Bugs: Users have reported experiencing frequent glitches and bugs within the software, leading to disruptions in workflow.
  • Lack of Integration: SimplePractice lacks seamless integration with other essential software, such as electronic health records (EHRs) and billing systems.
  • Limited Reporting Capabilities: The reporting features in SimplePractice are considered basic and may not provide the necessary insights for practice management.
  • Customer Support Issues: Users have expressed concerns about the responsiveness and effectiveness of SimplePractice's customer support team.

Key Features

  • Client Portal: View billing information, medical history, lab results and more using the designated portal. Clients can schedule appointments, send messages and video chat with their providers online. 
  • Telehealth: Conduct secure online appointments with clients from anywhere, on any device. Clients are given a link to begin a telehealth appointment without requiring an account or password. 
  • Billing: Helps run credit cards quickly and collects payments automatically. Credit cards can be processed using a phone, while cards can be stored with bank-level security. 
  • Scheduling: Schedule appointments, send automated reminders, and sync appointments to Google, iCal, or Outlook calendar with online booking. 
  • Claims Management: File claims faster and more accurately by doing so electronically. Claims can be created, submitted and tracked from one central place. 
  • Mobile Apps: Available on iOS and Android, users can manage appointments, process payments, send client intakes, view client information and more. 
Nextech
Nextech
Company Size
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Deployment
Cloud On-Premise
Platform
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Why We Picked Nextech

Nextech, a comprehensive practice management solution designed to streamline workflows for specialty practices, has elicited a range of feedback from users over the past year. While opinions on the platform's efficacy vary, several recurring themes emerge from user reviews, shedding light on its strengths, weaknesses, and ideal user base.

Nextech's robust features and customizability are frequently cited as major advantages. Users appreciate the platform's ability to adapt to the specific needs of different specialties, with tools for appointment scheduling, billing, and electronic health records (EHR) management. The platform's integration with other software systems is also highlighted as a strength, enabling seamless data exchange and reducing manual data entry. However, some users find the extensive customization options overwhelming, leading to a steep learning curve and implementation challenges.

Nextech's EHR functionality receives mixed reviews. Some users praise its comprehensive features, such as charting, e-prescribing, and patient portal access. Others express concerns about the EHR's user interface, citing issues with navigation and data entry. Additionally, while Nextech offers a mobile app, its functionality is limited compared to the desktop version, which can be inconvenient for users who require on-the-go access.

In comparison to similar products, Nextech stands out for its specialization in serving the needs of specialty practices. Its features and workflows are tailored to address the unique challenges faced by these practices, such as complex billing requirements and specialized clinical documentation. This focus on specialty practices differentiates Nextech from more generic practice management solutions.

Considering its strengths and weaknesses, Nextech appears best suited for larger specialty practices with dedicated IT resources and a willingness to invest time in implementation and training. The platform's extensive features and customizability can provide significant value to these practices, but may overwhelm smaller practices with limited resources.

Pros & Cons

  • Intuitive Interface: Users appreciate the clean and modern interface, finding it easy to navigate and locate desired features. The system's layout is logical and contributes to a smooth user experience.
  • Specialization for Ophthalmology: Nextech is specifically designed for ophthalmology practices, offering features and tools tailored to their unique workflows and needs. This specialization eliminates the need for extensive customization or workarounds, enhancing efficiency.
  • Comprehensive Functionality: The platform provides a wide range of features, including appointment scheduling, patient records management, e-prescribing, image management, and billing tools. This comprehensive suite of functionalities streamlines operations and reduces the need for multiple software systems.
  • Steep Learning Curve: The software's interface can be overwhelming for new users due to its complexity and lack of intuitive design, leading to a prolonged onboarding process and potential disruptions to workflow.
  • Customization Challenges: Tailoring the software to specific workflows or specialties can be difficult, as customization options are limited and often require advanced technical knowledge or assistance from Nextech support, potentially hindering efficiency and user satisfaction.
  • Integration Issues: Seamless integration with other healthcare systems or software can be problematic, leading to data silos and inefficiencies in information exchange, potentially impacting care coordination and patient management.
  • Reporting Limitations: Generating custom reports or extracting specific data for analysis can be cumbersome, as the reporting functionality may lack flexibility and user-friendliness, potentially hindering data-driven decision-making and performance tracking.

Key Features

  • Scheduling Capabilities: View and schedule all providers, procedure rooms, equipment or any combination of resources. Includes multi-provider, multi-location and multi-resource scheduling capabilities, along with limit or warning settings for multiple appointments. 
  • Appointment Tools: Move appointments by cutting and pasting, copying, or dragging and dropping. A first available appointment finder saves time. Automated text messages remind patients of their appointments, and responses automatically update the scheduler. 
  • Charting Capabilities: Quick charting with adaptive templates for different specialties simplify the process. Users can review charts, notes and refill prescriptions from anywhere. 
  • Billing: The revenue cycle management solution streamlines claims management, patient access, and denials and appeals. 
  • Patient Portal: Patients are able to make payments as well as view medical history and insurance information. 
  • Analytics: Access patient data such as demographics and practice performance trends to understand the overall health of the practice and maximize profitability. 
QGenda
QGenda
Company Size
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Deployment
Cloud On-Premise
Platform
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Why We Picked QGenda

QGenda is a popular choice for healthcare providers looking to streamline their scheduling processes. Users praise its ability to optimize staffing, prevent scheduling errors, and improve communication. The software's integration with various platforms, including EMR systems and payroll, is a major selling point. QGenda's user-friendly interface allows for quick schedule creation and approval of shift changes, saving time and reducing administrative burdens. However, some users have expressed concerns about the platform's pricing, which can be a barrier for smaller practices. Additionally, while QGenda offers 24/7 customer support, some users have reported inconsistent response times and difficulty reaching a dedicated consultant.

QGenda is best suited for larger healthcare organizations with complex scheduling needs. Its robust features and integration capabilities make it ideal for managing multiple providers, locations, and specialties. The software's focus on optimizing staffing and reducing labor expenses is particularly beneficial for organizations with high staff turnover or fluctuating patient volumes. However, smaller practices may find the platform's pricing and complexity to be a deterrent.

Pros & Cons

  • Easy Scheduling: Users appreciate the intuitive interface, making it simple to schedule appointments and manage patient flow. For example, one user mentioned that they were able to quickly set up a new patient appointment within minutes.
  • Streamlined Communication: QGenda facilitates seamless communication between staff and patients, reducing confusion and missed appointments. For instance, one user highlighted the ease of sending appointment reminders to patients, minimizing no-shows.
  • Comprehensive Reporting: The platform provides detailed reports on scheduling trends and performance, allowing clinics to identify areas for improvement. For example, one user mentioned using the reports to analyze appointment wait times and optimize scheduling efficiency.
  • Limited Customization: Some users have found the scheduling interface to be inflexible, making it difficult to tailor the system to their specific needs. For example, they may not be able to easily create custom appointment types or adjust the scheduling grid to fit their workflow.
  • Steep Learning Curve: The software can be complex to learn, requiring significant training time for new users. This can be a challenge for busy practices that need staff to be up and running quickly.
  • Technical Glitches: Some users have reported experiencing occasional technical issues, such as slow loading times or system crashes. These glitches can disrupt workflow and lead to frustration.
  • Limited Reporting Capabilities: The reporting features may not be comprehensive enough for some practices, making it difficult to track key metrics and identify areas for improvement.

Key Features

  • Schedule Automation: The automated scheduler works around your provider's skills and needs to create an optimized schedule. The system is able to take vacations, rotations and clinic-specific information into account when designing the schedule.  
  • Swapping and Requesting: You can input vacations and no-call requests and the scheduler will work around them for you. It will also ensure providers have the correct skill set and FTE requirements for the task they are being assigned to. 
  • On-Call View: You can see the latest list of the on-call staff with information on how to best reach them. The list can be configured to show specific groups, locations, specialties and call types. 
  • Time and Attendance: Employees are able to punch in and out with their smartphone or desktop. Geo-verification ensures staff is clocking in and out at the right location. 
  • Compensation Management: A compensation engine supports healthcare-specific pay rules, and payroll-ready files are moved directly to the payroll processor. The system integrates with more than 20 payroll systems.  
  • Analytics and Reporting: You can create custom reports that show over/underuse of staff, overtime, incorrect staffing assignments and future forecasting needs. 
healow
healow
Start Price
$449
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Why We Picked healow

Healow offers robust tools to schedule patients easily and review labs and documents. It streamlines patient records along with space to log phone conversations and notes and monitors all patient-related updates. It can easily create patient record templates and previous clinical notes can be copied and forwarded. However, the system offers a clunky and confusing interface that requires many clicks to accomplish tasks. Customer support is sluggish and new features, upgrades and third-party integrations with other modules are difficult to implement.

Pros & Cons

  • Functionality: The system simplifies patient scheduling, reviewing documents and imaging. It displays all provider schedules, offers flexibility to add patients wherever required and can be customized according to needs, as noted by 83% of the users who mentioned the product’s functionality.
  • Notes: Nearly 77% of reviewers who talked about notes said that the system offers the capability to log telephone conversations among employees or make notes under a patient’s account to keep everything organized.
  • Templates: The system creates templates easily and allows copying and sending previous clinical notes, said approximately 75% of the users who talked about templates.
  • UI: The system’s UI is clunky, non-intuitive, confusing and takes many clicks to accomplish a single task, noted nearly 85% of reviewers who talked about UI.
  • Learning Curve: Nearly 78% of the users who mentioned a learning-curve said that the product is difficult to get acquainted with and requires a steep learning curve to get a hang of its full capabilities.
  • Updates, Integrations, Features: Implementing new features, third-party integrations and upgrades is difficult and consumes a lot of time, noted approximately 81% of reviewers who mentioned implementation.
  • Support: Nearly 87% of the users who mentioned support said that the system offers sluggish technical support, with complaints consuming a lot of time to get resolved.

Key Features

  • Automated Reminders: Send automatic reminders for when an appointment is approaching, and view past appointments. 
  • Medicine Management: Provide users an option to log all of their prescriptions and refills. Let prescribers update lists and transfer prescription information to pharmacies. 
  • Mobile Apps: Download several apps for varying needs, from parent-child health tracking to general lifestyle and health management. 
    • Lifestyle and Health Management: Access health records, track health goals and metrics and communicate with healthcare professionals from anywhere. 
    • healow Mom: Give mothers-to-be the tools needed to maintain a healthy pregnancy and prepare for birth. Users can access information on what to expect during pregnancy, track vitals and contractions and prepare birth announcements. 
    • healow Kids: Provide parents with tools for managing childrens’ health. Monitor feeding and growth for infants, access information for toothbrushing and potty training and see when specific immunizations are needed. 
  • Trackers: Track user health metrics and easily transfer that information to healthcare providers. 
  • Interactive Alerts:  Act on alerts and engage with healthcare providers directly from the mobile application. 
  • Manage Multiple Accounts: Grant user’s permissions to manage healthcare records for their children, spouses and aging parents. 
  • Online Booking: Let users take control of schedules by spending less time on the phone. 
  • Patient Notes: Take notes on experiences with healthcare providers and forward them to doctors and clinicians. 
  • Telehealth: Patients and physicians can access telemedicine features using web or mobile applications. 
    • Video Calls: Hold secure, HIPAA-compliant video appointments with patients. Patients can access appointments through web browsers via email or SMS text links without downloading anything or through a mobile app. 
    • On-Demand Visits: Initiate unscheduled visits with patients when needed. Provide on-demand health care without sharing a personal phone number. 
    • Pre-Appointment Documents: Send customized pre-visit questionnaires and paperwork to patients. Receive documentation prior to the date and time of the visit, so appointments are centered on patient needs. 
    • Screening: Use screening tools to check patients for illnesses such as depression or respiratory complications. Review the social determinants of health in relation to individual patient screenings. 
    • Screen Share: Show patients lab results, educational material and other documents during visits. Review materials together as if in person. 
    • Analytics: View and track data relating to telehealth appointments, including quantity, type and duration of calls as well as patient demographics. 
Veradigm
Veradigm
Start Price
$10,000
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Why We Picked Veradigm

Veradigm offers a user-friendly interface that makes it easy to learn, use and manage. E-prescribing makes it easy and efficient to reach the appropriate party while complying with HIPAA and other regulations. Reviewing individual patient charts is easy and can be broken down into categories of MD notes, document type, specialists and more. Some users have mentioned that it has an outdated user interface and an unstable cloud-based server that kicks users out, causing an inefficient working process. It is labor-intensive and requires time and lengthy processes to complete a single workflow. Some reviewers have pointed out that customer support isn’t helpful.

Pros & Cons

  • Improved Care Coordination: Streamlined communication between healthcare providers can minimize errors and delays in treatment plans. For instance, Veradigm's patient portal could allow specialists to share test results directly with referring physicians, expediting the care process.
  • Enhanced Data Management: Veradigm may offer tools to consolidate patient data from various sources into a centralized location. This can improve data accuracy and accessibility, allowing healthcare providers to make more informed clinical decisions.
  • Streamlined Workflow Automation: Automating repetitive tasks like appointment scheduling or claims submission can free up valuable staff time for patient care. For example, Veradigm might automatically generate appointment reminders or populate insurance forms, reducing administrative burden.
  • Potential Revenue Cycle Management Benefits: Veradigm's features could help healthcare organizations optimize billing and collections. For instance, automated claim scrubbing might identify and correct errors before submission, potentially reducing claim denials and improving cash flow.
  • Learning Curve and User Interface: Some users report that Veradigm can have a complex interface and a steep learning curve for staff, potentially hindering initial adoption and reducing efficiency during the adjustment period. New staff may require additional training to navigate the software effectively.
  • Limited Customization Options: Depending on the specific needs of a healthcare organization, Veradigm's customization options might be limited. This could restrict the software's ability to perfectly align with existing workflows and reporting structures, potentially leading to workarounds and decreased efficiency.
  • Cost Considerations: While the exact pricing structure isn't publicly available, some users mention Veradigm can be a costly solution, especially for smaller practices. The cost needs to be weighed against the perceived benefits to ensure it delivers a positive return on investment for the organization.
  • Potential Support Issues: Some users report occasional challenges with Veradigm's customer support. Reliable and timely assistance is crucial for addressing technical issues and optimizing software usage. Inquiries about the scope and accessibility of support services are vital before implementation.

Key Features

  • EHR: Clinicians can chart and document a patient’s medical information and store that data for future use. It is made for both specialty clinics and larger hospital organizations, although the solutions vary depending on whether you provide ambulatory or inpatient treatment. 
  • Population Health: Its population health management platform, CareInMotion, offers patient engagement, data analytics, patient care coordination and more. It allows practices to study an overall group's health and focus on more local medical priorities specific to one’s health organization. 
  • Precision Medicine: Rather than viewing all patients as a whole, it helps create a more personalized approach when prescribing medication. It shares information simultaneously for research and pharmacogenomics. 
  • E-Prescribing: Makes the prescription process quicker and easier for physicians and patients. Pharmacies can pull up medication histories and get alerts for any drug-to-drug or drug-to-allergy interactions that may occur based on the patient’s current medication and/or diagnosis. 
  • Financial Management: Connect planning, analytics and revenue cycle activities to help manage finances and keep track of revenue while making processes more efficient. 
  • Employer Health Programs: These programs encourage employees to pay more attention to their physical health, help users keep track of health programs and view their progress. 
CareLogic
CareLogic
Start Price
$100
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Why We Picked CareLogic

CareLogic is a user-friendly behavioral health and human service EHR platform that enables customers to operate efficiently, connect strategically and make data-driven decisions. It is a highly configurable and customizable system that can fulfill company-specific requirements and use-cases. Its seamless navigation capabilities can elevate customer experience, but it does not provide intuitive reports to the users. Many reviewers have noted that its ticketing system can be annoying, and responses are difficult to understand. Also, the slow updates and frequent freezing issue can hinder overall performance.

Pros & Cons

  • Ease of Use: It is easy to use and understand the software, as noted by 92% of the reviewers who mention ease of use.
  • Customize: Its forms and features can be customized according to any use case, as observed by over 72% of reviewers specifying customization.
  • Navigate: It is easy to navigate through various tools and options, as stated by 85% of the users referring to navigation.
  • Configure: The system is highly configurable, as observed by around 73% of the reviewers who specify configuration.
  • Reporting: It has a limited canned reporting feature, as noted by 74% of reviewers who mention reporting.
  • Updates: All the users who refer to updates note that it takes time to roll out new updates.
  • Tickets: Its ticketing system isn’t responsive and can be difficult to comprehend, as stated by 58% of the reviewers specifying tickets.
  • Freeze: All the users mentioning performance report that it freezes frequently, affecting user performance.

Key Features

  • Performance Dashboards: Share real-time insights across teams to identify areas of improvement and boost productivity. 
  • Custom Forms: Supports customized workflows to collect organization-specific documentation. 
  • Interdisciplinary Treatment Plan: Improves staff productivity using a streamlined, highly flexible treatment plan workflow. 
  • Outcomes Management:  Supports better client outcomes with integrated, comprehensive screening, assessment and outcome instruments. 
  • Clinical Quality Measures Reporting: It provides CQM dashboards and reports to drive improvements in care and outcomes. 
  • E-Prescribing: Prescriptions can be managed online, thus addressing patient safety concerns and reducing potential errors. 
Solutionreach
Solutionreach
Start Price
$400
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Why We Picked Solutionreach

Solutionreach user reviews paint a mixed picture. Many users praise its ease of use and effectiveness in boosting patient engagement: "It's made communication with patients much more streamlined—texting is huge for us!" However, some find the features inflexible and customization options limited, comparing it to competitors like Phreesia, which "feels more feature-rich and customizable." Technical glitches and integrations with other healthcare systems are recurring pain points. Some users report occasional system crashes and frustration with incompatible EHRs, noting, "Our scheduling software doesn't always sync smoothly with Solutionreach, which creates extra work." On the other hand, positive reviews highlight Solutionreach's automated workflows and patient feedback tools: "The automated appointment reminders have definitely reduced no-shows, and the surveys help us identify areas for improvement." Cost is a significant factor for some users, with larger practices finding it expensive compared to other options. Pricing transparency and clear breakdowns of additional fees are mentioned as areas for improvement. Overall, Solutionreach seems effective for practices prioritising communication and workflow automation, but potential users should weigh its strengths and weaknesses against competitors, considering their specific needs and technical environment.

Pros & Cons

  • Streamlined Communication: Two-way texting, email, and automated reminders improve patient engagement and reduce missed appointments.
  • Improved Scheduling: Online appointment booking 24/7 saves time for both patients and staff.
  • Enhanced Patient Satisfaction: Automated surveys and feedback collection help practices identify and address patient concerns.
  • Increased Efficiency: Automated workflows and reminders reduce manual tasks and free up staff time for patient care.
  • Data-Driven Insights: Patient feedback and appointment data provide valuable insights to improve practice operations and patient care.
  • Technical Glitches: Occasional bugs, slow loading times, or system downtime can disrupt workflows and frustrate users.
  • Limited Customization: Some users find the interface and features inflexible, with limited options to tailor the software to specific practice needs.
  • Cost Concerns: Subscription fees can be expensive for larger practices, especially those with many providers and patients.
  • Integration Challenges: Connecting Solutionreach with other healthcare systems can be complex and require technical expertise, sometimes leading to compatibility issues.
  • Customer Support Inconsistencies: Some users report slow response times, difficulty reaching knowledgeable support agents, or inconsistent resolution of issues.

Key Features

  • Action List:  Enhance productivity and tick-off pending tasks with a dynamic action list. Review appointment confirmations, trigger messages, respond to texts and more. 
  • ASAP Waitlist:  Maintain a waitlist of patients who require an early appointment. In case of cancellation, fill open appointment slots by pushing waitlist messages to patients on the list. 
  • Automated Appointment Reminders:  Reduce no-show rates by sending automated appointment reminders through text, email or phone, with options for patients to confirm, cancel or reschedule. Add appointment-specific details to ensure that patients come prepared and on-time. 
  • Automated Recare Messages:  Automate and customize reminders for preventive and follow-up care for patients with chronic conditions to build patient loyalty and increase recall revenue. 
  • Group Messages:  Send customized group messages to a specific set of patients with a specific diagnosis. 
  • Missed Appointment Messaging:  In case of missed appointments, send automated messages to patients for rescheduling. 
  • Marketing Campaigns:  Create and send individual emails or drip campaigns to specific sets of patients to deliver the right message to the right people at the right time. 
  • Net Promoter Score:  Track patient satisfaction through net promoter scores, submitted by patients after an appointment and visible on the dashboard. 
  • Patient Newsletters:  Maintain communication with patients between visits through personalized and customized newsletters, so that they contain information relevant to their diagnosis and treatment. 
  • Patient Referrals:  Set up a refer-a-friend button and link on all patient communications to facilitate referrals. 
  • Patient Surveys:  Send automated patient surveys after an appointment to track satisfaction levels and collect feedback on services. 
  • Product Notifications:  Send product notifications for patients to pick up products like contacts, glasses, supplements, cosmeceuticals and dental products. 
  • SR Conversations:  Stay HIPAA-compliant and facilitate real-time, two-way communication with patients. Enable landline for text messaging, track message history and prioritize messages for follow-ups. 
  • SR Huddle:  Create group communication channels for staff of specific patient groups to speed up communication and eliminate inefficiency or errors. 
  • SR Intake:  Manage and customize digital patient intake forms that patients can fill up prior to their appointment and share in advance to save time and ensure better services. 
  • SR Pay:  Get paid digitally and almost immediately through SR Pay by sending an electronic statement and secure payment link to patients via email and text. 
  • SR Smart Reviews:  Collect reviews and recommendations from satisfied patients with automated review requests and sync them to Facebook and Google to get more patients. 
  • SR Schedule:  Enable easy 24/7 online scheduling for patients on all channels such as website, social media pages, listing sites, texts and emails with SR Schedule. Sync existing patient data to determine if a patient is new or existing and adjust the required information to save time. 
  • SR Spotlight:  Identify inbound callers and get all relevant information, such as diagnosis, treatment, appointment history, balances and more by integrating SR Spotlight with the VoIP phone and practice management system. 
RXNT
RXNT
Start Price
$110
Per Provider, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Why We Picked RXNT

RXNT is an integrated medical software solution offering Electronic Health Records (EHR) with e-prescription and patient engagement support. The cloud-based platform allows users to use and manage the application from anywhere at any time. It offers a user-friendly interface for easy use, management and customization. Reviewers pointed out that sometimes the system would duplicate the patient's information, making the patient have two profiles that lead to confusion and inconvenience. There are instances where the server lags during peak hours and tends to be slow and glitchy. Overall, they provide responsive and helpful support staff who follow up to ensure that problems are fixed before closing the ticket.

Pros & Cons

  • User-Friendly: Provides a user-friendly interface with color codes that is easy to use and implement as noted by all reviewers who mentioned ease of use.
  • Customer Support: Approximately 89% of users who referred to customer support indicated that support teams are responsive, helpful and would follow-up to ensure that problems are resolved before a ticket is closed.
  • Remote Access: All users who talked about the application liked its ability to RX meds and manage prescriptions from anywhere.
  • Duplicate Profiles: All users who specified duplication said that sometimes it duplicates patient information, giving them two profiles.
  • Program Performance: The system tends to be laggy and glitchy at times, as observed by all reviewers who referred to program performance.
  • Search: Requires multiple trials of keywords and scrolling for the search bar to locate what a user is looking for, as observed by 62% of users who mentioned search.

Key Features

  • Get Paid Faster:  Claim scrubbing, claim alerts, tracking and automatic secondary claim submissions improve financial performance and promote faster reimbursement. 
  • Increase Revenue:  End-to-end claim tracking reduces time taken in accounts receivables and is integrated with your workflow. 
  • Reduce Claim Denials:  Identify and resolve causes of denied claims to accelerate payment and improve cash flow. 
  • Prevent Billing Errors:  The software has built-in claim scrubbing that detects and eliminates errors in billing codes, thus reducing the number of denied or rejected claims. 
  • Customizable Reports:  The custom medical billing system makes displaying and analyzing data simple. The reports are comprehensive, configurable and easy to edit. 
  • Boost Efficiency:  It supports integrated real-time eligibility checks, claim status verification and alerts. Electronic remittance advice (ERA) and resource and patient scheduling with reminders make front and back office administration easy 
  • Better Manage Controlled Substances:  Its e-prescribing solution is EPCS-certified by the DEA. With real-time access to patient medical history, healthcare providers get up-to-date information about previously prescribed medications. 
CureMD
CureMD
Start Price
$195
Per Provider, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Why We Picked CureMD

CureMD, a comprehensive software platform designed to streamline healthcare operations, has been making waves in the industry with its robust features and user-friendly interface. Feedback from healthcare professionals highlights several key strengths that set CureMD apart from its competitors.

Users consistently praise CureMD for its exceptional ease of use, intuitive design, and comprehensive suite of features that cater to various healthcare specialties. The platform's ability to seamlessly integrate with other healthcare systems, such as labs, pharmacies, and hospitals, is another major advantage, promoting efficient care coordination and data exchange. CureMD's vaccine management system has also received positive feedback for its ability to automate tasks like patient outreach, inventory management, and reporting, saving valuable time for healthcare providers. While CureMD offers a wide range of features, some users have noted that the platform's extensive functionality can have a steeper learning curve for new users compared to more basic EHR systems.

CureMD appears to be an ideal solution for healthcare organizations of all sizes seeking a comprehensive and customizable platform to optimize their workflows and enhance patient care. Its scalability and adaptability make it suitable for solo practitioners, large hospitals, and multi-specialty clinics alike. The platform's cloud-based nature ensures accessibility from anywhere with an internet connection, providing flexibility and convenience for healthcare professionals on the go.

Pros & Cons

  • Customizable: CureMD offers a high degree of customization, allowing practices to tailor the system to their specific workflow and needs. This includes customizing forms, templates, and reports to match existing processes.
  • Cloud-Based: As a cloud-based solution, CureMD eliminates the need for expensive hardware and IT infrastructure, making it a cost-effective option for practices of all sizes. Additionally, cloud-based EHRs offer greater accessibility and scalability.
  • Integrated Practice Management: CureMD seamlessly integrates with practice management features, such as scheduling, billing, and reporting, streamlining administrative tasks and improving efficiency.
  • Specialty-Specific: CureMD offers specialty-specific versions of its EHR, catering to the unique needs of different medical specialties. This ensures that providers have access to the tools and features relevant to their practice.
  • Steep Learning Curve: The software's interface can be overwhelming for new users due to its complexity and lack of intuitive design, leading to a prolonged onboarding process and potential frustration.
  • Customization Challenges: Tailoring CureMD to specific workflows can be difficult, as the customization options are limited and may require advanced technical knowledge or assistance from the support team.
  • Reporting Limitations: Generating custom reports or extracting specific data from the system can be cumbersome, often requiring manual workarounds or reliance on pre-built templates that may not fully meet individual needs.
  • Customer Support Concerns: Some users have reported challenges with responsiveness and resolution times when seeking assistance from CureMD's customer support, leading to potential delays and disruptions in workflow.

Key Features

  • Enterprise Scheduling: Manage appointments and workflows automatically across locations. Scheduling and matching up physicians with speciality equipment is done using color coding. Includes waiting list management, automatic eligibility verification, family/group schedule, recurring appointments, chain scheduling and SMS/email notifications.
  • Avalon EHR: Add lab orders, diagnosis, vitals and other patient information securely using the Avalon EHR app for iOS. Review, acknowledge, sign and assign lab results using the CPOE system in the iPad EHR.
  • Patient Portal: Patients can view lab results, set up appointments, request prescription refills, make payments online and receive messages from their physicians on their own device.
  • Workflow and Process Editor: Assemble component templates, data forms and a knowledge base to facilitate adaptation to the users' preferences using the configurable workflow and process editor.
  • Auto Note: Compose sentences and paragraphs according to preferences and generate notes automatically through customizable templates.
  • Outcome Analysis: Aggregate clinical outcomes and reports in compliance with national benchmarks and P4P standards.
  • Integrated EKG Management System: Digitize EKG objects and attributes for storage directly in the EHR using this feature, available in Cardiology EHR. Incorporate consolidated patient records with the necessary data in reports.
  • Interoperability: Exchange information with stakeholders and connect to health information exchanges, pharmacies, payers and others for interoperability.
  • Electronic Prescription: Connect prescribers with pharmacies for a drug knowledge base, medication reconciliation, process refill requests or controlled substance e-prescribing. It also provides access to prescription benefits and adverse reactions information, and connects to thousands of pharmacies across the United States.
  • Electronic Labs: Send orders and receive lab results electronically using lab interfacing. Includes trending and task assignment, comparisons of current and past results, and alerts for abnormal results.
  • Document Imaging: Capture, scan and attach paper charts, clinical images, photographs, X-rays, audio files and medical drawings directly within CureMD, or use an integrated PACS system.
  • Revenue Cycle Management: Convert medical services into cash reimbursements through claim preparation, same-day electronic claim submission, follow-up, electronic payment posting and other features.
  • Discrete Reportable Transcription: Populate dictations in pre-designated templates using overnight transcription service for documentation cost reduction and discrete clinical findings.
  • Personalized Dashboards: Easy-to-use dashboards include user-defined KPIs, financial forecasts, tasks and trends.
Clinicient
Clinicient
Start Price
$50
Monthly
Company Size
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Deployment
Cloud On-Premise
Platform
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Why We Picked Clinicient

Insight EMR and Billing offers a robust solution to speed up billing and payments, which drastically cuts down manual work while freeing up staff time for personalized attention to patients. Users can customize templates for everyday documentation, personalize patient notes and make changes to patient conditions. It offers robust communication abilities, integrates with various third-party modules and improves operational efficiency. The multi-faceted system keeps track of billing, patient notes and scheduling. However, the system is complex to implement initially, is prone to glitches, comes with a basic UI and its customer support can be improved. Its scheduling function lacks a waitlist feature, and its server is slow and takes time to load.

Pros & Cons

  • Functionality: The system is easy to customize, navigate and generates data for business metrics. It cuts payment turnaround time, integrates with several third-party modules, improves workflows and reduces errors, said 84% of the reviewers who talked about the product’s functionality.
  • Billing: Nearly 79% of users who talked about billing said that the product’s EMR is fully integrated with the billing solution and documentation, making it efficient for billing purposes.
  • Reporting: The system offers robust reporting tools that provide reports on no-shows, A/R and more while tracking business metrics efficiently, as said by approximately 81% of users who mentioned reporting.
  • Learning Curve: The product requires a steep learning curve to get acquainted with its features, and performing simple tasks can be tedious initially, said 81% of users who mentioned the learning curve.
  • Training and Support: Nearly 78% of reviewers who talked about support said that the training provided is inadequate to get used to the bells and whistles of the system, and support can be improved.
  • Offline Mode: The product requires a strong internet connection to use and doesn’t offer an offline mode of access, noted approximately 75% of users who mentioned offline mode.

Key Features

  • Powerful EMR Software:  Process complete bills with compliance for speedy collections with daily billing, payment posting and follow up. 
  • Process Automation: Automate processes from patient intake to final payment, curbing errors and ensuring speedy payments. Streamline claims processing, provide collaborative communication tools and transparent reporting and analysis. 
  • Partnership of Billing And Collections Professionals: Follow best practices of revenue cycle management. Get updated payer rules based on collective intelligence. 
  • Expert Revenue Cycle Management: Get comprehensive reporting and analysis for outpatient rehab practice. Integrate monthly KPI metrics, monthly financials and an optional data-driven coaching and account overview. 

COMPARE THE BEST Patient Appointment Reminder Software

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simplepractice
$29
Monthly
Yes
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Mac Windows Linux Chromebook Android
simplepractice
Nextech
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No
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Mac Windows Linux Chromebook Android
Nextech
QGenda
Undisclosed
No
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Mac Windows Linux Chromebook Android
QGenda
healow
$449
Monthly
No
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Mac Windows Linux Chromebook Android
healow
Veradigm
$10,000
Monthly
No
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Veradigm
CareLogic
$100
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No
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Solutionreach
$400
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No
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Solutionreach
RXNT
$110
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$195
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Clinicient

All Patient Appointment Reminder Software (63 found)

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simplepractice

by Simple Practice
simplepractice
SimplePractice is a solution used by health and wellness professionals to manage their operations and provide efficient care. Physicians can offer consultations over HIPAA-compliant videos while accessing patient history and previous prescriptions. It allows users to access notes, scheduling and billing all in one central place. Practices rely on it for documentation, charting and claims management. Users can access it from anywhere and at any time, including on their mobile devices.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
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Deployment
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Platform
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Nextech

by Nextech Systems
Nextech
Nextech enables specialty practices to automate and streamline administrative processes and workflows. It aims to drive productivity and revenue while complying with laws to enhance the patient experience. It offers several solutions, including EMR, practice management, revenue cycle management (RCM), patient engagement and compliance. Key features include billing, automation, compliance, charting and a patient portal.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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QGenda

by Qgenda
QGenda
QGenda is a cloud-based, automated physician scheduling software. It has a rules-based scheduling style that aims to provide transparency and optimize the scheduling process. It includes automated scheduling, requesting and swapping capabilities, a designated customer success consultant, and much more. Additional functionalities include automated time and attendance, payroll integration, and centralized quick links and landing pages. It offers specialty-specific schedules and serves many types of medical facilities, from private groups to large health systems.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$500 - $1,000
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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healow

by eClinical Works
healow
Healow is an online healthcare application from eClinicalWorks. It performs a multitude of functions for patients like scheduling visits, organizing prescriptions, monitoring health charts, telehealth services and more. It administers accounts to help users manage healthcare for their families and close relatives. It is accessible on web browsers and mobile apps Healthcare specialties have access to trend analysis, structured data capture and customized documentation. It helps clinics monitor vital signs and patient activity in real time by syncing home monitoring devices with their EHR system.
User Sentiment User satisfaction level icon: fair
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Veradigm

by Veradigm LLC
Veradigm
Veradigm (formerly Allscripts) offers a healthcare software suite designed to streamline clinical, financial, and operational workflows for healthcare organizations. It caters particularly to hospitals and health systems seeking to improve data management, care coordination, and financial performance. Benefits of Veradigm include enhanced patient care through improved data-driven decision making, increased operational efficiency through automation of tasks, and improved financial performance through better revenue cycle management. Popular features can include tools for claims processing, clinical documentation, and data analytics. User experiences within healthcare suggest that Veradigm can be a powerful tool for improving healthcare delivery, but its effectiveness can depend on the specific needs and implementation within each organization. Pricing typically involves a base subscription fee with additional costs based on specific modules or functionality required. Pros Better Data Mgmt Improved Care Coord. Streamlined Workflow Revenue Cycle Mgmt User-Friendly Interface (Some users report) Cons Learning Curve Costly (Some users report) Limited Customization Support Issues (Some users report) Outdated Interface (Some users report)
User Sentiment User satisfaction level icon: fair
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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CareLogic

by Qualifacts
CareLogic
CareLogic is a web-based electronic health records software designed specifically for mental health and human services organizations. It is configurable and empowers healthcare service providers with a suite of clinical, administrative and financial capabilities including scheduling, intake, treatment planning, service documentation, e-prescribing, consumer engagement, billing and reporting. It can provide better client outcomes using numerous clinical inclusions designed to extend service reach and depth. It also increases staff efficiency as it is integrable with their workflows.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Solutionreach

by Solutionreach
Solutionreach
Solutionreach is a cloud-based patient engagement software designed to enhance communication and streamline workflows between healthcare providers and patients. It's well-suited for healthcare organizations of various sizes, from independent practices to large enterprises. Key benefits include improved patient communication, appointment scheduling, automated reminders, and patient feedback collection. Popular features include two-way text messaging, online appointment scheduling, automated appointment reminders, and patient surveys. In terms of patient engagement, users often praise Solutionreach for its ease of use, comprehensive features, and ability to reduce no-shows and cancellations. Pricing is typically subscription-based, with fees varying based on the number of providers and patients. Monthly and annual payment options are usually available. Pros Easy to use Versatile features Reduces no-shows Improves communication Streamlines workflows Cons Occasional technical glitches Customer support could be better Limited customization options Can be expensive for large practices Integrations with other systems can be challenging
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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RXNT

by RxNT
RXNT
RXNT is a comprehensive software solution designed to streamline operations for healthcare providers, making it particularly well-suited for medical practices seeking to enhance efficiency in practice management. This platform offers a range of important benefits, including improved patient care through better management of patient records, appointments, and billing processes. Among its popular features are electronic health records (EHR), e-prescribing, and a scheduling system that collectively work to reduce administrative burdens and facilitate a smoother healthcare delivery process. When compared to similar products, users often highlight RXNT's user-friendly interface and the adaptability of its features to various practice sizes and specialties as significant advantages. Pricing for RXNT is structured to accommodate different needs, with options that include per-user criteria and monthly payment frequencies, making it accessible for practices of varying budgets and sizes. This flexibility in pricing, combined with its robust feature set, positions RXNT as a competitive choice in the medical practice management software market.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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CureMD

by CureMD Healthcare
CureMD
CureMD is a comprehensive healthcare software designed to streamline the operations of medical practices through its electronic health records (EHR), practice management, and medical billing functionalities. It is particularly well-suited for healthcare providers looking for an all-in-one solution to manage patient records, appointments, billing, and reporting. One of the key benefits of CureMD is its ability to enhance clinical workflows, improve patient care, and ensure compliance with healthcare regulations. Among its popular features are customizable templates, e-prescribing, and interoperability that facilitate seamless information exchange. When compared to similar products, users often highlight CureMD's user-friendly interface and responsive customer support. However, experiences can vary, with some users pointing out a learning curve. Pricing for CureMD is typically structured on a per provider basis, with payment frequencies varying, making it important for potential users to consider their budget and specific needs when evaluating the software.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Clinicient

by Clinicient
Clinicient
Insight EMR and Billing by Clinicient offers a customizable, flexible occupational speech and physical therapy EMR and billing solution. It is an integrated web-based EMR for outpatient rehabilitation therapy practices that offers services like patient registration, scheduling, medical recording and documentation and billing solutions. It lets users manage end-to-end clinical operations in one place. Beyond this, it allows for personalized user profiles. It lets the practice spend less time charting and more time paying attention to the needs of the patients.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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PrognoCIS

by Bizmatics
PrognoCIS
PrognoCIS provides both cloud-based and locally hosted systems to meet general practice and ambulatory specialty medical care settings’ needs. It provides customizable templates that allow physicians to tailor their workflow per their specific needs and requirements. It is compatible across all devices and includes telemedicine, medical credentialing, e-faxing and texting. It seamlessly integrates with PrognoCIS EHR and allows for quick and easy billing management.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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iSalus

by iSalus Healthcare
iSalus
iSalus is a cloud-based electronic health records (EHR) solution that offers practice management and billing services. Its adaptable platform is accessible from any location with internet access, making it convenient for doctors to manage appointments, patient information, and financial data. The system is designed to accommodate the unique workflows of various medical specialties, including nephrology, neurosurgery, and pain management. iSalus is particularly well-suited for small to mid-sized practices seeking a comprehensive and user-friendly solution. Its robust features streamline administrative tasks, improve billing accuracy, and enhance patient care. Some notable features include chronic care management, remote patient management, and a billing system that boasts a 98% first-submission claim rate. The software starts at $149.00 per month, per user, making it an affordable option for practices of all sizes. For a precise pricing quote tailored to your specific needs, it is recommended to reach out to SelectHub.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Acuity Scheduling

by Squarespace
Acuity Scheduling
Acuity Scheduling is a software solution built for companies in all industries that deal with appointments. This solution allows your clients to book appointments online while ensuring they don’t conflict with the current schedule.This system was designed to help maximize the number of appointments scheduled in a day while increasing the amount of attention that can be given to clients. Businesses can enable employees to spend less time dealing with scheduling and more time focusing on getting their work done.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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eClinicalWorks

by eClinical Works
eClinicalWorks
Serving nearly one million medical professionals around the globe, eClinicalWorks is a popular EHR system with solutions for clinical documentation, practice management, patient engagement and more. Medical practices rely on eClinicalWorks to help perform tasks like scheduling, revenue management, and data analytics.Like similar software, eClinicalWorks offers medical charting and documentation to eliminate the need for hand-written documentation. Healthcare organizations are using eClinicalWorks to increase their revenue as well as their quality of treatment and service.
User Sentiment User satisfaction level icon: fair
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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WRS Health

by WRS Health
WRS Health
WRS Health offers an integrated web-based solution for medical practices. It streamlines clinical, business and patient workflows, allowing doctors and other medical professionals to focus on patient care. It provides customized billing, transcription, bookkeeping and clinical compliance services. It comes pre-loaded with templates for different medical specialties. Initial visits and follow-ups are enabled by content organization and workflow. It has a six-tier EHR content module that has disease templates and global visit templates. It has customizable electronic superbill with ICD/CPT codes for every discipline.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Meditab

by Meditab
Meditab
Meditab by Intelligent Medical Software is a medical specialist tool built around charting, billing, EMO, practice management and scheduling. Tailored to fit 42 specialties, it’s a deployment-flexible option for practitioners seeking the total package when it comes to patient experience and medical charting. Its mobile and cloud capabilities are fully customizable to manage patient flow and billing processes. It is dual certified and meets the needs of federally qualified health centers and ambulatory practices. It has local professional implementation, training and support services. It automates patient communication, letting medical professionals send reminders and messages to patients. Users can create alert messages to manage patient volume.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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hCue

by hCue
hCue
hCue is an offline and cloud-based integrated healthcare platform to manage medical records and doctor appointments. It streamlines and manages clinical workflows to boost the efficiency of clinics. It also has a Doctor Appointment family module, thus connecting patients and doctors. It manages doctor appointments, stores critical patient data and connects pharmacies, hospitals and laboratories. The suite comprises EMR, EHR, Clinic Management and Pharmacy Management. It gives doctors an online profile to build their online brand. It integrates with hCue Payments to receive payments for appointments. Its pharmacy management division is AI driven and it helps keep inventory levels low and reduces working capital requirements.
User Sentiment User satisfaction level icon: poor
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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TheraNest

by Theranest
TheraNest
TheraNest is a practice management solution for psychologists, counselors, therapists and social workers. It is suitable for solo, medium and group practices, non-profit organizations and educational institutions. It helps users streamline their practice with features like scheduling and calendar, billing workflows that include invoices, payments, statements and unlimited file storage. It provides tools like a client portal, telehealth, practice planners, appointment reminders and credit card processing. It helps practices go paperless and save time. It is HIPAA compliant and secure.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Mend

by Mend VIP
Mend
Mend is an integrated AI-enabled solution for medical practices to streamline patient engagement and telehealth services. It enables secure one-on-one or group telehealth and telepsychiatry sessions with remote accessibility from any device. It also streamlines intake and appointment scheduling and lets patients self-schedule and receive intake forms, reminders and more. Practices can utilize its unique predictive module to minimize no-shows and cancellations and maximize revenues. HIPAA Compliant, practices can connect it to the rest of their clinical workflows with ease. Customers can opt for its Free, Now or Pro plan with varying degrees of functionality, training and support.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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PatientClick

by PatientClick
PatientClick
PatientClick is a comprehensive software solution designed to streamline healthcare management tasks, particularly focusing on electronic health records (EHR). It is most suited for small to mid-sized medical practices and specialty clinics that require an efficient, user-friendly system to manage patient information, appointments, and billing. The software's intuitive interface and robust functionality make it an attractive option for healthcare providers looking to enhance operational efficiency and patient care. Key benefits of PatientClick include improved workflow automation, enhanced patient data accessibility, and seamless integration with other healthcare systems. Popular features encompass telemedicine capabilities, customizable templates, and real-time data analytics, which collectively contribute to a more organized and responsive practice environment. Compared to similar products, users often highlight PatientClick's ease of use and responsive customer support. Pricing typically falls within a moderate range, often based on a per-provider, per-month subscription model, making it a cost-effective choice for many practices.
User Sentiment User satisfaction level icon: fair
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Buyer's Guide

Patient Appointment Reminder Software Is All About Simplifying Scheduling and Enhancing Patient Experiences

By Kashish Arora, Technical Content Writer at SelectHub

Patient Appointment Reminder BG Intro

Picture a hectic day in a clinic. You’re completely booked and your staff has to reach out with patient appointment reminders for every slot — not to mention a slew of other things they have to do.

Sending out reminders doesn’t have to be a manual, time-consuming process anymore, though. With appointment reminder software or patient scheduling software, your admin staff can automate reminders with SMS, email and voice messages, freeing up time and helping reduce no-shows.

In this guide, we’ll explore patient appointment reminder software to help you make the best buying decision.

Executive Summary

  • Patient appointment reminder software enables you to set alerts and reminders to notify patients of their upcoming appointments.
  • Key features include appointment scheduling, alerts and notifications, customizable calendars, analytics, and more.
  • Pose crucial questions to potential software vendors to ensure you find an ideal match for your needs.
What This Guide Covers:

What Is Patient Appointment Reminder Software?

Patient appointment reminder software is a digital tool designed to send automated notifications and alerts to patients, ensuring they never miss their medical appointments. Staff can send these reminders through various channels, including SMS, email or phone calls.

Related Categories

This platform primarily aims to reduce missed appointments, improve patient attendance and facilitate better communication between providers, admin staff and patients.

Primary Benefits

No-shows can significantly impact your bottom line, not to mention throw a wrench in the gears of your staff’s daily operations. While you can’t prevent all no-shows, some are the result of forgetfulness, something that could be resolved through a reminder.

A recent study published by the British Journal of General Practice found that forgetfulness and family and work commitments caused 15.2% of patients with mental and physical health conditions to miss their appointments.

The role of patient appointment reminder software becomes crucial in helping providers navigate their daily schedules, preventing unnecessary gridlock.

It also aids patients by delivering timely notifications of their upcoming appointments, ensuring they arrive punctually and can promptly commence their consultations and treatment.

It's the bridge between health care efficiency and patient engagement, ensuring appointments aren’t just made but also met, benefiting both providers and patients alike.

According to a University of Texas at Tyler study, pre-appointment phone call notifications led to a 66.31% decrease in no-shows.

In this section, we'll delve into these platforms’ fundamental advantages to provide you insights into how they streamline appointment scheduling duties:

Patient Appointment Reminder Benefits

Enhance Patient Experiences

Patient reminder software plays a vital role in ensuring patients attend their treatment sessions promptly. Patients dealing with health issues can struggle to remember their appointment dates, making automated reminders invaluable.

If your reminders can save someone from having to reschedule an appointment that they otherwise would have missed due to forgetfulness, it’s a win-win.

Save Time

Doctors often face challenges while managing various responsibilities within tight timeframes. Amidst this, missed appointment issues can cause disruptions in patient care.

Patient reminders and confirmations help providers stay on top of schedules, enabling them to make necessary adjustments.

A Tebra survey result reveals that 79% of doctors depend on electronic appointment reminders to reduce no-shows and cancellations.

This not only saves time that would have been lost to missed appointments but also enables efficient slot allocation, either for other critical tasks or to accommodate patients from waitlists.

Operate Your Office Smoothly

Dealing with missed appointments often forces the admin team to spend significant time making calls to inquire about no-shows and reschedule appointments. This situation can disturb regular office operations as valuable clinical resources are diverted from their core tasks.

Patient reminder software sends automated alerts to patients, enabling them to digitally reschedule appointments via patient portal tools or notify staff about their schedule changes in advance.

This not only prevents no-shows but also ensures that routine facility operations run smoothly.

Key Features & Functionality

Appointment Scheduling

Implement data-backed scheduling adjustments to accommodate peak patient demand. Reschedule and cancel appointments per patient updates.

Use historical data to predict appointment flow and ensure efficient resource allocation.
Alerts and Notifications

Send automated reminders using patient communication preferences. Use data-driven strategies and multi-language support to tailor notifications for specific patient segments.

Use a data-informed messaging schedule to improve response rates and appointment adherence. Continuously analyze patient engagement data to refine alert content and timing.
Customizable Calendars

Tailor calendar settings based on historical booking data and clinic-specific requirements.

Regularly review appointment data to ensure your calendar meets evolving patient needs.
Analytics

Gain insights into appointment adherence, patient engagement and resource allocation.

Pinpoint inefficiencies in your scheduling process and take data-driven corrective actions to fix them. Analyze trends in appointment data to make strategic decisions for operational improvements.
Patient Portal

Let patients manage appointments, including rescheduling and cancellations, to enhance patient engagement and satisfaction.

Provide patients access to appointment notes, consultation recordings, treatment plans and other crucial documents to improve user experiences and health care outcomes.
Waitlist Management

Automatically update waitlists to efficiently fill vacant appointment slots. Use historical data to identify cancellation patterns and tailor waitlist priorities accordingly.

Software Comparison Strategy

Selecting the right patient appointment reminder software is key to unlocking resource efficiency, profitability and increased revenue and freeing up precious physician time for critical tasks.

However, amidst a sea of options, it's easy to be drawn in by appearances rather than practicality.

To make the best choice, it's imperative to understand your business's core needs, quantify current challenges and handpick vendors that align with your specific requirements.

Mentioned below are some evaluation strategies to help you make an informed decision:

Identify Your Business Needs

Before engaging with potential vendors, turn the spotlight inward to determine your organizational needs. Communicate with software users and department heads to understand their expectations from the new platform.

Analyze your current challenges to learn how this purchase can address them effectively.

Create a list of essential features that your organization can’t do without to gain clarity and filter out options that don’t align with your requirements.

Shortlist Software Vendors

Once you understand your business needs, the next step is to shortlist product vendors. Dive into their website, explore reviews, and assess their client portfolio and product offerings.

Evaluate how well their solutions align with your challenges and growth ambitions.

Since your primary aim is to automate duties and enhance office efficiency, ensure their applications offer essential features to drive productivity.

After this comprehensive assessment, create a list of vendors that best match your requirements, streamlining your selection process for maximum success.

Need help buying the right application? Check out our Lean Selection methodology to learn more about our nine-step product evaluation process, designed to help you make an informed product selection.

Cost & Pricing Considerations

Understanding how vendors price their products is just as crucial as conducting market analysis to evaluate available options and potential benefits.

Crucial cost and pricing considerations to keep in mind include:

Deployment

Understanding the total cost of ownership is essential. With two deployment options — on-premise and cloud — examining their details aids in making an informed choice.

Cloud solutions offer a budget-friendly approach with lower upfront expenses. Vendors manage them through subscription models, which may potentially lead to higher long-term costs.

In contrast, on-premise is for customization and future expansion, but involves upfront costs for installation, licensing, implementation and maintenance.

Add-on Costs

When buying a new platform, be aware of potential future charges that vendors might reveal later. Understanding these costs in advance is essential to avoid unexpected expenses and overspending.

Some additional costs can come in the form of:

  • Licensing
  • Installation
  • Implementation
  • Data migration
  • Feature customization
  • Integration
  • Updates
  • Training
  • Support

Want to consider open-source solutions? Our article — Best Open-Source Patient Scheduling Software — highlights some leading products along with their features, benefits, limitations, and more.

The Most Popular Patient Appointment Reminder Software

By evaluating the top patient appointment reminder options, you can gain a deep understanding of why they’re at the forefront of the industry and uncover the core features necessary for your business.

Kareo Engage

Kareo engage is an electronic platform designed for independent practices to streamline daily operations. It offers various automation tools to increase revenue, improve treatment outcomes, enhance patient satisfaction and save staff time.

Kareo Engage

Kareo’s patient intake feature lets you access complete patient files. Source

DrChrono

DrChrono is an integrated solution that helps smaller ambulatory clinics and large enterprises simplify record-keeping, streamline routine admin duties and enhance profitability. It automates scheduling procedures and sends automated slot reminders to notify patients of upcoming appointments.

DrChrono

DrChrono’s task center helps you create, edit and store tasks for easy round-the-clock access. Source

AdvancedMD

AdvancedMD is a cloud-based platform that enables health care facilities to electronically schedule appointments, store patient documents, generate superbills and more. It helps staff follow up on scheduling tasks to prevent missed appointments and no-shows.

AdvancedMD

Use AdvancedMD’s appointment alert functionality to notify patients of their upcoming visits. Source

 

 

Questions To Ask

Buying a new platform can appear daunting initially. For this, it's crucial to have a clear grasp of your requirements and engage in open communication with vendors to address any uncertainties. This approach ensures you select an ideal solution for your organization.

Use these questions as a starting point for internal questions:

  • Do we have customization requirements?
  • Will this platform help expand my business?
  • What deployment option does my team prefer?
  • How will this platform improve my employee productivity?
  • Will this solution curb my current office challenges?

Patient Appointment Reminder Key Questions

Use these questions as a starting point for conversations with vendors:

  • Is your support team available 24/7?
  • How frequently do you launch upgrades?
  • Can we personalize patient registration form templates?
  • How many years of experience do you have?
  • Does the platform provide mobile access?

Next Steps

Choosing the right patient appointment reminder software can free up staff's time for other essential care delivery duties while also assisting patients in staying on track with their appointments and treatment sessions. We hope this guide will help you make an intelligent decision.

Want assistance with product selection? Use our free, interactive comparison report to compare multiple products effortlessly, exploring their functional and technical requirements, user sentiments , and more. Your path to informed decisions starts here! Good luck.

Product Comparisons

Additional Resources

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Kashish
By Kashish Arora
Technical Content Writer
Kashish Arora was a Technical Content Writer at SelectHub who specialized in developing content for accounting, EHR, EMR, practice management, patient scheduling and EPM. She holds a master's degree in Journalism from Symbiosis Institute of Media and Communication. When not writing, she eats fictional quotes, listens to Latin jazz and reweaves the missing parts of her spiritual tapestry.
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Dhanasri
Technical Research By Dhanasri Yasam
Senior Analyst
As a Senior Research Analyst, Dhanasri Yasam works in key categories like EHR, EMR, business intelligence and HR. In her role, she conducts primary research, collects and analyzes empirical data, and draws evidence-based conclusions. She also has extensive experience gathering requirements for client projects. Dhanasri holds a B-tech in Computer Science and Engineering from Dr. M.G.R. Educational and Research Institute, Chennai and an MBA in Finance and Marketing from Aurora's Business School, Hyderabad.
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Manan
Technical Review By Manan Roy
Principal Analyst
Manan is a native of Tezpur, Assam (India), who currently lives in Kolkata, West Bengal (India). At SelectHub, he works on categories like CRM, HR, PPM, BI, and EHR. He has a Bachelor of Technology in CSE from The Gandhi Institute of Engineering and Technology, a Master of Technology from The Institute of Engineering and Management IT, and an MBA in Finance from St. Xavier's College. He's published two research papers, one in a conference and the other in a journal, during his Master of Technology.
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Ryan
Edited By Ryan McElroy
Content Editor
Ryan McElroy is a Content Editor and Senior Market Analyst at SelectHub who writes and edits content on various software types, along with their broader concepts and the industries they serve, including medical, construction, CMMS, supply chain management and legal. He studied at the University of Missouri (Mizzou) and earned his BA in Journalism in 2016. During his free time, you’ll find Ryan playing video/card/board games, sipping coffee and reading speculative fiction, or listening to music his loved ones often describe as “headache-inducing.”
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