Categories   >   Property Management Software for Small Businesses
Last Reviewed: November 22nd, 2024

Best Property Management Software for Small Businesses Of 2024

What is Property Management Software for Small Businesses?

Property Management Software for Small Businesses is designed specifically to simplify the multitude of tasks for small-scale property owners and landlords. This software addresses several challenges such as inefficient tracking mechanisms, unorganized maintenance requests, and cumbersome tenant communication. The benefits here include centralized data control, streamlined operations, and increased tenant satisfaction. Key functionalities generally include rent collection, maintenance management, tenant tracking, and financial reporting. Recently, additional features like mobile access and integrated accounting modules are becoming commonplace. Small business owners and managers in the real estate industry will especially find utility in these solutions. Notwithstanding its boons, concerns with initial setup cost and potential steep learning curve cannot be glossed over. Conclusively, Property Management Software for Small Businesses promises operational efficacy and enhanced communication, although some may face hiccups in its adoption.

What Are The Key Benefits of Property Management Software for Small Businesses?

  • Centralized data control
  • Simplified rent collection
  • Streamlined operations
  • Organized maintenance requests
  • Efficient tenant tracking
  • Easy financial reporting
  • Improved tenant communication
  • Enhanced tenant satisfaction
  • Mobile access feature
  • Integrated accounting modules
Read more

Overall

Based on the latest available data collected by SelectHub for 188 solutions, we determined the following solutions are the best Property Management Software for Small Businesses overall:

AppFolio
AppFolio
Start Price
$1.49
Per Unit, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked AppFolio

AppFolio is an all-encompassing platform covering every aspect of property management. According to reviews, it’s an intuitive platform that localizes business processes and offers unique collaboration tools and a mobile app. Along with AI-embedded maintenance workflows, the universal search bar is one of its standout features.
However, reviews noted that it’s difficult to understand a variety of nuanced features without proper training. Also, due to no open API, businesses should be wary of their existing software stack requiring integration with the platform.
In conclusion, AppFolio is a robust management platform with various advanced features to support every kind of property. But the high cost, hit-or-miss support suite and scarce training resources can make it inconvenient for single landlords and managers with smaller portfolios.

Pros & Cons

  • Maintenance Management: 89% of users discussing this aspect said that they saved time with smart maintenance workflows.
  • Workflow Localization: According to 96% of users who reviewed this benefit, the software is feature-rich and localizes accounting, marketing and management workflows.
  • Ease of Use: It’s an intuitive platform that doesn’t require technical knowledge for beginners, as mentioned by 95% of users reviewing the user interface.
  • Collaboration: It provides an efficient centralized communication hub, according to 100% of reviews on native interactions.
  • Universal Search Bar: All the reviews on the search bar noted that it’s easy to locate documents and data throughout the organization.
  • Mobile App: Users can perform every major function remotely via the app, according to 88% of users reviewing the mobile app.
  • Integrations: It doesn’t support unique integrations with third-party software, according to 89% of reviews on backend connectivity.
  • Reporting: Reports generated through the platform lack customizations, as observed by 73% of reviews on the analytics module.
  • Accounting: Lack of automatic bank feeds and weekly recurring transactions and recording expenses without creating bills hinder smooth accounting, according to 57% of users reviewing the accounting module.
  • Customer Support: 67% of users mentioning customer support said that they were not satisfied with the support response time.

Key Features

  • Communication: Maintain a flat organization with clear communication between team members, managers, landlords and tenants. 
    • Individual Portals: Provide unique communication portals to associated parties based on their role. Tenants can pay rent, submit maintenance requests, interact with managers and view lease documents. Enables managers to communicate with multiple owners, issue work orders and send notifications and updates in bulk. Owners can track property-specific performance reports, assign tasks and transfer funds. 
    • Document Library: Maintain a centralized library of documents, leases and tenant information. Set role-based access permissions for each document. 
    • Board Member Management: Commercial property businesses can schedule board meetings, conduct polls on invoices and architectural requests, track votes and share documents and reports. 
    • Tenant Insurance: Tenants can submit proof of renter insurance or buy insurance provided by the vendor. Manage each policy and its maturity from the dashboard. 
    • Emails and Surveys: Email surveys, updates and notifications in bulk or send individually based on requirements. Offers unique surveys and text templates. 
    • Mobile App: Access the platform via any device and promote remote workflows. 
  • Accounting and Reporting: Gain visibility and make informed decisions faster. 
    •  Automate transaction recording and property-specific bookkeeping. 
    •  Offers CAM tracking and reconciling modules for commercial properties. 
    •  Use AI and machine learning to read PDF invoices from vendors, identify key information and automate accounts payable. 
    •  Leverage over 80 report templates and automate recurring report generation. Every template is customizable and updated frequently. 
    •  Customize the dashboard with real-time data visualizations and receive AI-driven performance insights. 
    •  Supports integration with personal banks and digital wallets to unify renting, accounting and reporting workflows. 
    •  Customize late fee processes. Set personalized rules in bulk or case-by-case waivers. 
    •  Manage multiple tenant accounts, track lease lifecycle and refund deposits directly from escrow. 
  • Marketing and Leasing: Generate leads, schedule showings, design leases and screen prospects from the dashboard. 
    • AI Leasing Assistant: Use an AI chatbot to automate property showing appointments, qualify leads according to set parameters, cross-sell units and answer FAQs. Respond to customer queries 24/7 through texts or emails. 
    • Omnichannel Marketing: Syndicate portfolio on multiple internet listing services (ILS) and manage every listing from the dashboard. Get real-time notifications upon each engagement and generate custom guest cards to track prospects. 
    • Personal Website: Design a personalized website with brand color and logo for portfolio marketing. Available at an extra cost. 
    • Rent Analysis: Retain a competitive edge by comparing rental prices of neighboring units to determine the best price for marketed properties. 
    • Virtual Showings: Accommodate prospects’ needs by scheduling and running live virtual tours of listed properties. Supports integrations with PropTech like smart locks and HVACs to facilitate self-guided property tours by prospects. 
    • Vacancy Management: Consolidate vacancy postings and tasks, view current status, and market units on multiple ILS from the unified dashboard. 
    • Tenant Screening: Screen every applicant’s credit score, eviction history, income verification and criminal record via TransUnion. Property managers can either pay for the reports or charge applicants. 
    • Leasing Hub: Design custom leases with personalized clauses and allow applicants to eSign them from anywhere. Track every lease lifecycle and set defaults for automatically updating lease dates, rent structures and statuses upon expiration. 
    • Student Housing: Supports lease and tenant management based on beds occupied. 
  • Maintenance: Streamline maintenance processes with AI and intelligent workflows. 
    • Smart Maintenance: Use the mobile app to receive maintenance requests, issue work orders and track progress. Set default rules to automatically dispatch pre-approved vendors. Accurately calculate the shared fee for common area maintenance and send invoices to renters. 
    • Vendor Onboarding: Vendors can access the platform, receive work orders, share status and send invoices. Automate bills payable and maintain records of work done for a clear audit trail. 
    • Utility Management: Track and charge each renter based on actual consumption and automate utility invoice processing. Use analytics to identify and fix leaks. 
    • Mobile Inspections: Perform mobile inspections, log issues and expedite turnovers. 
    • Auditing Center: View an itemized history of every activity and track changes made by team members and vendors. Use unique filters to identify and correct mistakes quickly. 
    • 24/7 Maintenance Contact Center: Deal with tenant calls, dispatch pre-approved vendors and input data directly to the user database. 
  • Team Management: Onboard unlimited team members, define role-based access levels and manage each person’s workflow. 
    • Training: Embed training manuals into the software to onboard new hires more easily. Centralize policies and procedures to ensure associates follow protocols while performing tasks. 
    • Task Management: Set tasks, assign staff and monitor progress with an interactive calendar. Team members can share tasks and customize workflows. 
    • Universal Search: Use the search bar to quickly navigate and find documents, records or data. 
  • Integrations: Supports integrations with personal marketing websites and third-party applications, including BlueMoon, CodeBox, Engrain, MatterPort and CIT. 
Avail
Avail
Start Price
$300
Per Unit, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked Avail

Avail helps property managers and landlords market, maintain and manage their properties. Reviews state it’s an all-in-one solution ideal for smaller portfolios. Users have identified the lease template library, omnichannel marketing suite and responsive customer support as the standout features.
However, users have noted that it lacks any accounting capabilities and requires third-party apps for these tasks. Plus, the user interface is challenging to understand for beginners. The free starter plan is a good way to get a feel for the platform before deciding whether to choose the paid version.

Pros & Cons

  • Lease Templates Library: It’s easy to generate custom leases using the state-specific lease templates, according to 84% of users talking about digital leases.
  • Customer Support: Over 92% of users who reviewed support said they were satisfied with the vendor’s response time and quality.
  • Deployment: About 78% of users mentioning onboarding and implementation said it’s easy to deploy and integrate the solution with current workflows.
  • Marketing: It helps manage listings on multiple channels from a single dashboard, according to 100% of reviews on the marketing suite.
  • Tenant Experience: It enhances overall tenant experience through customizable individual profiles, according to 88% of reviews mentioning this element.
  • Prospect Screening: Around 89% of users reviewing the screening process said they were satisfied with the in-depth capabilities offered.
  • Accounting: Lacks accounting features and integrations, according to 92% of users talking about this feature.
  • User Interface: The user interface isn’t intuitive and involves a steep learning curve, according to 75% of reviews mentioning the UI.

Key Features

  • Automatic Listing: Create customized listings and automatically post them on various property listing websites. Leverages partnerships with industry-leading property websites, including Trulia, Zillow, Doorsteps.com, HotPads and more. 
  • Rent Analysis: Determine optimum rent for specific properties via rental analysis through collaboration with RentRange. Compare rent and other data with competing listings relevant to user portfolios. 
  • Customizable Digital Lease: Draft property leases with specific clauses, rules and attachments using state-specific lease templates tailored to comply with various laws and regulations. Invite tenants to e-sign documents and communicate with them from the online portal. 
  • Marketing Website: Create a personalized marketing website through which prospective tenants can view rental properties and apply for listings. 
  • Online Rent Payments: Save time and hassle with its automatic online rent collection system that handles payments, rent reminders, receipts and reporting. Renters can pay rent online at their convenience from any device and via checking and savings accounts, credit cards and debit cards, as well as set up monthly recurring payments via Autopay. Direct deposits rent payments into landlords’ bank accounts in approximately two business days; cut payment processing time and receive next-day payments with FastPay, available for landlords on a premium plan. 
  • Rental Application: Choose information to receive on rental applications based on customizable templates. The standard application contains screening questions on smoking, bankruptcies, felonies, evictions and more. Custom questions are available through the Unlimited Plus Plan. Applications are free for both tenants and landlords. 
  • Tenant Screening: Screen tenants through a partnership with TransUnion. Choose which tests to require, with options including background checks, credit score checks and a National Eviction Records search. Applicants can pay for their background checks directly. Reports don’t hurt their credit scores and can be reused on unlimited applications within 90 days. 
  • Maintenance Tickets: Plan and schedule maintenance activities while maintaining an open line of communication between all parties. Keep track of expenses, materials used and work status. Tenants can submit and track requests online, with the ability to upload pictures and videos as necessary.  
  • Integrations: Integration with CreditBoost helps boost tenants’ credit scores through timely payments, while the Lemonade integration provides renter’s insurance quotes and options. 
TurboTenant
TurboTenant
Start Price
$8.25
Monthly, Freemium
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked TurboTenant

Is TurboTenant the key to unlocking stress-free property management? User reviews from the past year paint a mixed picture, highlighting both its strengths and drawbacks. TurboTenant shines in its user-friendliness and comprehensive features, particularly for advertising and rent collection. Landlords praise its intuitive interface, making it a breeze to navigate even for those new to property management software. The platform's robust advertising features, including syndication across multiple platforms, are a major draw, with users reporting an average of 28 leads per listing. This directly addresses a key pain point for landlords - attracting potential tenants. However, TurboTenant's customer support emerges as a consistent sore spot. Users frequently cite difficulties in contacting support and slow response times, particularly on the free plan. While the free plan offers a generous suite of features, the limited support can be frustrating for landlords seeking assistance. This disparity in experience between the free and premium plans is a crucial factor for potential users to consider.

Despite these shortcomings, TurboTenant's affordability and ease of use make it a popular choice for landlords, especially those with smaller portfolios or new to the rental market. Its intuitive design and comprehensive features streamline many aspects of property management, making it a valuable tool for both novice and experienced landlords seeking an efficient and budget-friendly solution. However, those who prioritize responsive customer support or require more advanced features might find other platforms more suitable.

Pros & Cons

  • Easy to Use: TurboTenant is praised for its user-friendly interface, which makes managing rentals simple, even for those new to property management software.
  • Full Suite of Features: TurboTenant offers a comprehensive set of tools, including rent payments, tenant screening, property marketing, and maintenance request management, streamlining many aspects of being a landlord.
  • Cost-Effective Solution: TurboTenant is often lauded for its affordability, especially for landlords with multiple properties, as it provides significant value at a competitive price point.
  • Excellent Communication Tools: TurboTenant facilitates communication between landlords and tenants through a dedicated messaging system, allowing for seamless exchange of information, maintenance requests, and important documents.
  • Limited Customization: Lease agreements and other documents may appear atypical and offer few customization choices.
  • Security Concerns: There are reported cases of accounts being locked without clear explanations, leading to user frustration.
  • Customer Service Issues: Some users have reported challenges with customer service, particularly concerning account verification and support responsiveness.

Key Features

  • Online Rental Applications: Streamline the tenant application process with customizable online forms that can be filled out and submitted electronically.
  • Tenant Screening: Conduct comprehensive background checks, including credit reports, criminal history, and eviction records, to ensure you select reliable tenants.
  • Rent Payments: Facilitate secure online rent payments, allowing tenants to pay via ACH or credit card, and automate rent collection to reduce late payments.
  • Marketing Tools: Create and syndicate professional property listings across multiple platforms such as Zillow, Realtor.com, and Facebook Marketplace to reach a wider audience.
  • Lease Agreements: Generate state-specific lease agreements that comply with local laws and regulations, and allow for electronic signatures to expedite the leasing process.
  • Maintenance Requests: Enable tenants to submit maintenance requests online, and track the status of each request to ensure timely resolution.
  • Tenant Communication: Use built-in messaging tools to communicate with tenants directly through the platform, keeping all correspondence organized and easily accessible.
  • Expense Tracking: Monitor and categorize property-related expenses to simplify financial management and prepare for tax season.
  • Document Storage: Securely store important documents such as lease agreements, inspection reports, and receipts in a centralized digital repository.
  • Tenant Portal: Provide tenants with a dedicated portal where they can view their lease details, make payments, and submit maintenance requests.
  • Customizable Templates: Utilize a variety of templates for notices, lease agreements, and other documents to save time and ensure consistency.
  • Reporting and Analytics: Access detailed reports on rental income, expenses, and tenant performance to make informed decisions about your property management strategy.
  • Mobile Accessibility: Manage your properties on-the-go with a mobile-friendly interface that allows you to access key features from any device.
Buildium
Buildium
Start Price
$55
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked Buildium

Buildium helps property owners and managers digitize and streamline every property management workflow. Users prefer the solution because of its end-to-end property management features, ease of use and responsive support suite. Reviewers also mention that residents are fond of the platform’s mobility and prefer paying rent and issuing maintenance requests digitally.
However, reviews note that the platform is mainly built for residential properties and lacks nuanced features like complicated lease structures, automatic utility tracking, in-depth CC&R and violation tracking for commercial, student and community properties. Users also have to manually match transactions to bank entries and can’t issue work orders automatically. Considering everything, buildium can get confusing for larger portfolios but is perfect for single landlords and managers to organize and monitor operations from a unified dashboard.

Pros & Cons

  • End-to-End Software: Buildium is a comprehensive solution that can handle marketing, leasing, maintenance and management workflows of a property management business, according to 88% of users reviewing its features
  • Accounting: It offers robust and intuitive accounting features, according to 90% of reviews on this aspect.
  • Resident Experience: All the users who mentioned this element said that the software enhances overall tenant experience via individual communication portals, digital work orders and electronic rent payment.
  • Intuitive Interface: It has a simple and easy-to-use user interface, according to 80% of reviews on this aspect.
  • Customer Support: According to 90% of users who reviewed support services, the vendor offers responsive and agile customer support.
  • Commercial Property Management: The software lacks nuanced features for commercial property management, according to 100% reviews on this aspect.
  • Leasing: Insufficient in-depth leasing customizations are an issue, according to 85% of users who reviewed this element.
  • Automation: Accounting and maintenance management, according to 100% of reviews on this element.

Key Features

  • Accounting: Track and share owner, vendor and residential accounts and maintain accurate books. 
    • Property Accounting: Record transactions, convert work orders into bills and pay in bulk, automate bank reconciliations, identify discrepancies, and share customized reports. 
    • Company Financials: Capture financial overviews by tracking property-specific transactions alongside miscellaneous income and expenses. 
    • Online Payments: Accept rent, set up recurring transactions, pay bills and automate bookkeeping. Residents can add bank accounts or credit cards through individual portals. 
    • Retail Cash Payments: Leverage partnership with PayNearMe to allow residents to pay rent, dues and other fees in cash at multiple convenience stores like 7-Eleven, Casey’s General Store and more. Automatically update payments on respective ledgers and deposit them into bank accounts within a week. 
    • 1099 eFiling: E-file 1099-MISCs and 1099-NECs forms, mail paper copies to owners and vendors, and automate tax calculation based on year-round incomes. 
  • Business Operations: Streamline communication with owners, vendors and residents from a centralized platform. 
    • Resident Center: Residents can pay rent, set up recurring payments, submit maintenance requests coupled with photos and access important documents via mobile-responsive portals. Offers an announcement board to highlight updates, notifications and alerts from managers. 
    • Owner Portal: Owners can access property-specific financial documents and reports. Managers can control access levels for each owner portal. 
    • Document Storage: Securely store property-related documents, including leases, addendums, expense reports, vendor invoices and more and share with a few clicks. Offers unlimited storage space. 
    • Maintenance Tracking: Track maintenance requests, create work orders, assign preferred vendors and automate recurring maintenance activities. 
    • Property Inspection: Perform inspections on the go using an app powered by Happy Inspector. Choose from several templates to customize reports. Make a to-do list, take notes, and capture pictures and videos. 
    • Renters Insurance: Provide tenants with a fully integrated renter’s insurance solution powered by MSI. Document enrollment information and manage each policy till maturity from the dashboard. 
    • Analytics: Monitor real-time data visualizations, customize reports, compare data with localized industry benchmarks and share analysis with clients and board members. 
  • Marketing and Leasing: Increase digital visibility of the entire portfolio, shortlist suitable prospects and design custom leases. 
    • Rental Listings: Create and syndicate custom property listings on multiple channels, including Apartment List, HotPads, Lovely, MyNewPlace, Trulia, Zillow and Yahoo. 
    • Professional Website: Own and design a personalized property website for prospects to apply for listings. Upload important documents like residents rulebook, floor plans and model leases to create a secure self-service hub for prospects, tenants and owners. 
    • Rental Applications: Choose the best applicants based on personalized parameters through a customizable online rental application form that integrates with the website. Accept any related application fees online. 
    • Showings Coordinator: Leverage the module powered by TenantTurner to automate tour schedules according to set rules. Communicate with prospects via email, texts and SMS. 
    • Tenant Screening: Set custom credit score requirements, run background checks and receive credit score information from TransUnion. 
    • Leasing: Design custom lease templates and autofill data to expedite the process. Prospective tenants can digitally sign documents from remote locations. 
  • Homeowner Association Management: Log, track and report property violations remotely. Automate penalties and consequent bookkeeping. Offers a unified inbox for communication among board members, homeowners and vendors. 
Zillow Rental Manager
Zillow Rental Manager
Start Price
$0
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Key Features

  • Accounting
  • ACH Payment Processing
  • Alerts/Notifications
  • API
  • Background Screening
  • Channel Management
  • Communication Management
  • Credit Check
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Electronic Payments
  • Financial Reporting
  • For Property Managers
  • Lease Tracking
  • Maintenance Scheduling
  • Online Payments
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction Monitoring
  • Vacancy Management
  • Web-based Deployment
  • Website Management
myCiti
myCiti
Start Price
$15
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Key Features

  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Billing & Invoicing
  • Brand Management
  • Calendar Management
  • Cash Flow Analysis
  • Client Portal
  • Commercial Property Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Check
  • CRM
  • Customer Database
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Electronic Payments
  • Email Alerts
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • For Investors & Traders
  • For Property Managers
  • Inspection Management
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Maintenance Management
  • Maintenance Scheduling
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Project Management
  • Property Database
  • Real Time Data
  • Real Time Notifications
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Residential Properties
  • Self Service Portal
  • Strategic Planning
  • Summary Reports
  • Task Management
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • User Management
  • Vacancy Management
  • Vendor Management
  • Website Management
  • Work Order Management
Tellus
Tellus
Start Price
$0
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Key Features

  • Accounting
  • Credit Check
  • Document Management
  • Financial Reporting
  • Lease Tracking
  • Maintenance Management
  • Online Payments
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Transaction Monitoring
  • Vacancy Management
  • Website Management
Propertyware
Propertyware
Start Price
$1
Per Unit, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Propertyware

Propertyware is a robust platform that helps managers and landlords streamline marketing, maintenance, management and accounting workflows. Reviews identify a responsive customer support team, flexible interface and comprehensive reporting suite as the main reasons for the platform’s popularity.
However, due to the variety of features offered and inadequate training material available, implementing and understanding the software can be time-consuming. Given that, we advise small and medium businesses to tailor the software according to their needs and remove any extra features to avoid complexity.

Pros & Cons

  • Complete Package: Propertyware is an all-in-one solution that can handle every aspect of property management, according to 83% of reviews mentioning this element.
  • Customer Support: According to 100% of users who reviewed the support suite, the support team is helpful and responsive.
  • Customizable: It’s a flexible platform that can fit the needs of every type and scale of property management businesses, according to 72% of reviews on customization.
  • Reporting: It’s easy to design unique reports with business-specific metrics, according to 83% of reviews on data visualization.
  • Complexity: The platform has a steep learning curve due to the variety of features offered, according to 74% of reviews on ease of usage.
  • Training Resource: Propertyware lacks adequate training material for beginners, according to 81% of users reviewing this aspect.

Key Features

  • Marketing and Leasing: Integrated marketing and leasing modules ensure smooth data flow throughout the cycle, eliminating manual data entry and reducing lost leads. 
    • Branded Website: Design mobile-optimized websites with business color and logo for showcasing units. Provides a library of customizable templates. 
    • Listing Widget: Create brand-consistent property listings, offer search and filter features to customers based on leasing terms, and provide portals for applications. The widget functions on native websites, and there’s a code for usage on external listing channels. 
    • Lead Tracking: Track each prospect from lead generation to lease signing. Offers guest card information, CRM, customizable reports and dashboards, and more. 
    • Application Portal: Applicants can provide address validation and add co-applicants, guarantors and others to ensure data accuracy. Offers unique views, reports and dashboards to get real-time data into each applicant’s journey. Applicants can add themselves to waitlists and save and continue later with an application. 
    • AI-Powered Tenant Screening: Screen prospective tenants using an AI-based algorithm. Check tenants’ rent payment history, criminal background, credit score, monthly income-to-rent ratio and other factors to determine their ability and willingness to pay rent. 
    • Leasing Hub: Create templates for commonly used documents like work orders, leases, invoice approvals and more. Applicants can remotely eSign documents. Store unlimited files and use the search bar to find required ones quickly. 
  • Online Payment: Collect rent online through electronic bank transfers and credit and debit cards. Tenants can pay via cash at convenience stores like Walmart or create cash payment vouchers on mobile devices. 
  • Role-Based Portals: Owners and residents can use mobile-optimized portals to access property-related documents, pay and receive rent and other fees, issue maintenance requests with multimedia proof, and communicate with managers. 
  • Chat: Send DMs, group messages and emojis. Maintain a record of every interaction with tenants and owners for compliance. 
  • Maintenance Management: Get updates on every maintenance activity, log issues and perform inspections from the platform. 
    • Work Orders: Standardize recurring maintenance tasks and pricing. Call center specialists can dispatch pre-approved vendors to quickly resolve issues. Store work orders, track progress, work with multiple vendors and automate accounts payable. 
    • Mobile Inspections: Camera mode aids property inspections, additionally, customize reports, compare past inspections and share evaluations with owners and tenants. 
    • AssetProtect Program: Property owners and managers can choose insurance plans to protect rental assets, drive ancillary revenue and maximize insurance compliance. 
    • Utility Management: Avoid late fees on utility bills with a seamless billing and collection process powered by SimpleBills. Simplify utility management to improve net operating income, reduce costs and turnaround time, and ensure quick move-ins. Available for single-family properties only. 
    • Vendor Credentialing: Reduce compliance risks by choosing from over 135,000 pre-verified vendors. Obtain critical information from multiple sources to ensure a complete audit trail. 
  • Accounting: Leverage QuickBooks integration to save time and reduce hassle. Record company financials, maintain general ledgers, manage and track bills, collect markup for bills, and track discrepancies using automatic bank reconciliation services. 
  • Multi-Location Management: Manage properties from different locations, create standardization across every unit and consolidate reporting to measure performance and other key metrics from a single dashboard. 
ActiveBuilding
ActiveBuilding
Start Price
$0
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Key Features

  • Client Portal
  • Contact Database
  • Electronic Payments
  • Lease Tracking
  • Maintenance Management
  • Online Payments
  • Self Service Portal
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
Rentler
Rentler
Start Price
$19.50
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Key Features

  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Asset Lifecycle Management
  • Asset Tracking
  • Auto / Boat Rental
  • Availability Indicator
  • Availability Management
  • Backorder Management
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Booking Management
  • Bulk Ordering
  • Calendar Management
  • Cataloging/Categorization
  • Channel Management
  • Communication Management
  • Contact Database
  • Contract/License Management
  • Credit Card Processing
  • Credit Check
  • CRM
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Data Import/Export
  • Data Security
  • Discount Management
  • Document Storage
  • Electronic Payments
  • Email Marketing
  • Equipment Maintenance
  • Equipment Rental
  • Equipment Tracking
  • For B2B
  • For Small Businesses
  • Forecasting
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Item Management
  • Kitting
  • Late Fee Calculation
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Inventory Management
  • Medical Equipment Rental
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Online Booking
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Options
  • Payment Processing
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Promotions Management
  • Purchase Order Management
  • Quotes/Estimates
  • Rate Management
  • Real Time Data
  • Real-time Updates
  • Recurring Orders
  • Recurring Rentals
  • Reorder Management
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Retail Inventory Management
  • Returns Management
  • Reviews Management
  • Sales Orders
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • SEO Management
  • Shipping Management
  • Shopping Cart
  • Short / Long Term Rental
  • Special Order Management
  • Stock Management
  • Supplier Management
  • Tax Management
  • Template Management
  • Templates
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Utilization Reporting
  • Vacancy Management
  • Warehouse Management
  • Website Management
  • Website Management, eCommerce Management

COMPARE THE BEST Property Management Software for Small Businesses

Select up to 2 Products from the list below to compare

 
Product
Score
i
SelectHub’s Analyst Rating is based on data from our 400+ point analysis of Property Management Software for Small Businesses, user reviews, and our own crowd-sourced data from our free software selection platform. Scores are periodically updated via ongoing selection projects and user activity within our platform.
Start Price
Free Trial
Company Size
Deployment
Platform
Logo
AppFolio
$1.49
Per Unit, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
AppFolio
Avail
$300
Per Unit, Monthly
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Avail
TurboTenant
$8.25
Monthly, Freemium
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
TurboTenant
Buildium
$55
Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Buildium
Zillow Rental Manager
$0
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Zillow Rental Manager
myCiti
$15
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
myCiti
Tellus
$0
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Tellus
Propertyware
$1
Per Unit, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Propertyware
ActiveBuilding
$0
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
ActiveBuilding
Rentler
$19.50
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Rentler

All Property Management Software for Small Businesses (188 found)

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PayHOA

by PayHOA
PayHOA
PayHOA is a popular software product that ranks 42 among all Property Management Software according to our research analysts and 141 crowd-sourced reviews from 1 source. Starting from $49, PayHOA is priced below average, commonly offers a free trial and is most fitting for all business sizes. PayHOA can be deployed in the cloud and on-premise and is accessible from a limited set of platforms including Windows and Linux devices. Similar alternatives to PayHOA include LandlordTracks, Happy Tenant and PropertyZar.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Vantaca

by Vantaca
Vantaca
Vantaca is a popular platform that ranks 43 among all Property Management Software according to our research analysts and 28 crowd-sourced reviews from 2 sources. Starting from $0, Vantaca is priced free of charge to start and is most applicable for all business sizes. Vantaca can be deployed online. Similar alternatives to Vantaca include Visulate, RISSOFT and TrueRent.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Agilysys

by Agilysys
Agilysys
Agilysys is a renowned software provider offering comprehensive solutions in the hospitality and gaming industries. The company's software streamlines and enhances operations for businesses such as hotels, resorts, restaurants, and casinos. It aids in managing reservations, guest experiences, inventory, and more. Users include a broad spectrum of enterprises, from small eateries to large hotel chains. Agilysys stands out for its versatile suite of features, including property management, point-of-sale systems, inventory and procurement management, and analytics. The software optimizes customer interactions, enhances service quality, and improves efficiency in the hospitality sector. Users often compare Agilysys favorably to similar products, citing its industry-specific focus, reliability, and the array of tools tailored to meet the unique demands of the hospitality and gaming sectors. Pros Industry-Specific Focus Enhanced Guest Experience Efficient Operations Comprehensive Solutions Cons Costly for Small Businesses Complex Implementation Learning Curve Occasional Technical Issues
User Sentiment User satisfaction level icon: great
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Yardi Breeze

by Yardi Systems
Yardi Breeze
Yardi Breeze is a cloud-based tool that helps manage residential, commercial, affordable, self storage, associations, manufactured housing and PHA properties individually. It enables online marketing, leasing, revenue tracking and reporting. It lets users manage rent collection, portfolios, compliance, maintenance, vouchers, accounting and more based on the property type. Different packages are available to accommodate single and multiple units.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

UpTop

by UpTop
UpTop
UpTop is a popular software system that ranks 46 among all Property Management Software according to our research analysts and 2 crowd-sourced reviews from 2 sources. Starting from $0, UpTop is priced free of charge to start, offers a free trial on occasion and is most advisable for companies of all sizes. UpTop can be deployed online and is accessible from a limited set of platforms including Windows devices. Similar alternatives to UpTop include RISSOFT, TrueRent and Property Genie.
User Sentiment User satisfaction level icon: poor
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Knock CRM

by Knock
Knock CRM
Knock CRM is a popular software application that ranks 47 among all Property Management Software according to our research analysts and 17 crowd-sourced reviews from 1 source. Knock CRM is most advisable for companies of all sizes. Knock CRM can be deployed online. Similar alternatives to Knock CRM include Visulate, RISSOFT and TrueRent.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

SimplifyEm

by SimplifyEm
SimplifyEm
SimplifyEM is a cloud-based solution that provides online rent collection, expense tracking, digital lease signatures, bookkeeping and access to a communication portal. Tax management, reporting, work order management and billing are some of its offerings. Users can choose packages, which include live support and unlimited data storage, based on the number of units to be managed. The vendor offers a free trial or test drive on their website so prospective customers can see it in action before purchasing.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Moxtra

by Moxtra
Moxtra
Moxtra is a digital client portal builder that helps streamline customer engagement. It serves as a communication platform between teams and clients, facilitating meetings, discussions and media sharing. It is scalable and customizable to suit unique projects of all sizes and durations. Manage external and internal users and deliver a connected, fluid experience for web and mobile. Seamlessly integrates with existing websites or packages.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$500 - $1,000
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

storEDGE

by storEDGE
storEDGE
Designed specifically for the self-storage industry, storEDGE is a cloud-based software allowing seamless management of storage facilities from anywhere in the world. It offers marketing, rental and management modules. It integrates with innovative lead tracking widgets and offers data analytics and a native CRM to help boost rentals, manage operations and maximize ROI for businesses. The vendor also offers a variety of hardware bundles and custom installations anywhere in the U.S.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

NestEgg

by NestEgg
NestEgg
NestEgg is a popular software system that ranks 51 among all Property Management Software according to our research analysts and 24 crowd-sourced reviews from 2 sources. Starting from $9, NestEgg is priced for those with smaller budgets, offers a free trial on occasion and is most suitable for businesses on the small side. NestEgg can be deployed online and is accessible from a limited set of platforms including Windows devices. Similar alternatives to NestEgg include RISSOFT, TrueRent and Property Genie.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Lodgix

by VRM Solutions
Lodgix
Lodgix is a cloud-based vacation rental software that helps landlords, rental managers and boutique hotel owners manage online booking, guest experience and accounting. It offers communication automation, email marketing, multiple listing sites integration, data security, accidental damage insurance and other capabilities. Users can leverage unique integrations with payment processors, accounting software, marketing tools and more.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

KPro

by Keaze
KPro
KPro is a popular software platform that ranks 53 among all Property Management Software according to our research analysts. KPro can be deployed in the cloud. Similar alternatives to KPro include Visulate, RISSOFT and TrueRent.
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

eRentPayment

by eRentPayment
eRentPayment
ERentPayment is a well-known software solution that ranks 54 among all Property Management Software according to our research analysts and 22 crowd-sourced reviews from 2 sources. Starting from $10, eRentPayment is priced for those with smaller budgets and is most suitable for any business. ERentPayment can be deployed in the cloud. Similar alternatives to eRentPayment include Visulate, RISSOFT and TrueRent.
User Sentiment User satisfaction level icon: fair
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

DealCheck

by DealCheck.io
DealCheck
DealCheck is a well-known software application that ranks 55 among all Property Management Software according to our research analysts and 16 crowd-sourced reviews from 1 source. Starting from $0, DealCheck is priced initially at no cost, offers a free trial on occasion and is most fitting for any company. DealCheck can be deployed online. Similar alternatives to DealCheck include Visulate, RISSOFT and TrueRent.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Landlord Studio

by Landlord Studio
Landlord Studio
Landlord Studio is a well-known application that ranks 56 among all Property Management Software according to our research analysts and 158 crowd-sourced reviews from 2 sources. Starting from $5.99, Landlord Studio is priced fairly, has offered a free trial in the past and is most advisable for any business. Similar alternatives to Landlord Studio include Cradle, RefineRE and TRS Property Management.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

LeaseCrunch

by LeaseCrunch
LeaseCrunch
LeaseCrunch is a sophisticated software solution designed to streamline lease accounting tasks, making it particularly beneficial for organizations that need to comply with complex lease accounting standards. The platform is most suited for accounting firms and businesses with extensive lease portfolios, as it simplifies the process of managing lease data, generating accurate financial reports, and ensuring compliance with ASC 842, IFRS 16, and GASB 87 standards. One of the key advantages of LeaseCrunch is its user-friendly interface, which allows for easy data entry and management. The software automates calculations, reducing the risk of human error and saving significant time. Popular features include automated journal entries, lease classification, and comprehensive reporting capabilities. Users appreciate the platform's ability to handle both real estate and equipment leases, providing a versatile solution for various industries. In terms of pricing, LeaseCrunch typically operates on a per-unit basis, with costs varying depending on the number of leases managed. Payment frequency can be customized to fit the needs of the organization, whether monthly or annually. For precise pricing details, it is recommended to contact SelectHub for a tailored quote based on specific requirements.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

PowerPlan

by PowerPlan
PowerPlan
PowerPlan is a popular software tool that ranks 58 among all Property Management Software according to our research analysts and 1 crowd-sourced review from 1 source. Starting from $0, PowerPlan is priced initially at no cost and is most suitable for enterprises with hundreds or thousands of employees. PowerPlan can be deployed in the cloud and on-premise and is accessible from a limited amount of platforms including Windows devices. Similar alternatives to PowerPlan include TrueRent, PropWorx and uLiving.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

MyVR

by MyVR
MyVR
MyVR is a cloud-based solution that helps landlords and property managers handle their entire portfolios from a single dashboard. It’s suitable for both small and big businesses. With direct connections to major listing sites, it simplifies marketing efforts without requiring a third-party channel manager. It offers a native website builder, calendar synchronization, unique integrations and more.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Stora

by Storat
Stora
Stora is a well-known platform that ranks 60 among all Property Management Software according to our research analysts and 9 crowd-sourced reviews from 1 source. Starting from $49, Stora is priced lower than average, commonly offers a free trial and is most advisable for small-to-mid-sized companies. Stora can be deployed online. Similar alternatives to Stora include Tenantcube, LandlordTracks and Happy Tenant.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Zenya

by Infoland
Zenya
Zenya is a well-known software system that ranks 61 among all Property Management Software according to our research analysts. Starting from $2, Zenya is priced at a low cost, offers a free trial on occasion and is most applicable for medium-to-large-sized businesses. Zenya can be deployed online and on-premise and is accessible from a limited amount of platforms including Windows devices. Similar alternatives to Zenya include TrueRent, PropWorx and uLiving.
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Buyer's Guide

Property Management Software for Small Businesses Is All About Digitizing Day-to-Day Operations

By Riddhiman Roy, Market Analyst at SelectHub

PM Software for Small Businesses BG Intro

Property managers with a small portfolio find it easier to manage their properties manually. And we get why. Most property management solutions are made for enterprises, and the number of features, pricing and installation can overwhelm small businesses. But even if you handle a handful of properties, there are far better options today than Excel spreadsheets.

Property management software for small businesses can do everything their enterprise counterpart does but on a smaller scale. In this guide, we’ll discuss how these solutions differ from traditional property management systems and equip you with comprehensive buying strategies to find the perfect software for your business. Let’s dive in.

Executive Summary

  • Property management software for small businesses helps you manage every aspect of your business from a desktop screen, including marketing, leasing, maintenance, rent payment and accounting.
  • The platform simplifies daily operations, improves marketing campaigns, minimizes overall costs and elevates tenant experience.
  • Key features include channel managers, an application portal, a lease library, tenant screening, payment processing and reporting.
  • We recommend preparing a requirements checklist and budget before starting your software selection process. It helps you discard options that don’t fit your needs and identify ideal solutions.
What This Guide Covers:

What Is Property Management Software for Small Businesses?

Property management software for small businesses is a comprehensive platform to market, manage and maintain your properties. It can:

  • Market vacancies across your website, social media and listing channels
  • Collect applications from every channel on a centralized dashboard
  • Screen prospective tenants
  • Design leases
  • Collect rent and utility bills online
  • Streamline maintenance requests and tenant communications
  • Record finances and automate bookkeeping

The main differences between these platforms and traditional property management software are their pricing and intuitiveness. Small property management software doesn’t offer unnecessary customizations that can complicate matters for small businesses. They pack a comprehensive set of features that let you manage the entire spectrum from a desktop screen with minimum clicks.

The best part is most of these solutions have plans for enterprises. So when scaling the business and adding properties to your portfolio, you don’t need to migrate the entire operation to a different platform. You can simply upgrade your subscription to an advanced plan.

Primary Benefits

PM Software for Small Businesses Benefits

Related Categories

Simplify Management

No more running around collecting rent, sending late notices and renewing leases. Property management solutions can automate daily administrative tasks, allowing you to focus on building relationships with tenants and growing your business.

You can define rules to collect rent and charge late fees automatically. Most platforms offer a variety of email and message templates that let you quickly interact with tenants.

Improve Marketing Campaigns

You can improve your property’s visibility with ads across the internet. Most solutions provide a channel manager that lets you post ads on social media, listing channels and other marketing networks. Track and manage each ad from a centralized dashboard and update real-time information on all channels.

Minimize Costs

Double entries, long paper trails and security deposit management are some of the common challenges of property accounting. Therefore, it isn’t surprising that most small property managers and landlords rely on outsourced experts to maintain their accounts. But the cost of a reliable accountant can be pretty steep.

This is where small property management software can shine. It provides trust accounting-certified modules that automate bookkeeping and save you the cost of hiring external manpower.

Elevate Tenant Experience

A recent report found that online payments, digital communications and online maintenance requests are the top three technologies preferred by tenants.

The right small property management software lets you provide your tenants with these technologies and more. Your tenants receive a mobile app or unique portal to pay rent, issue maintenance tickets, view documents, renew leases and interact with managers or landlords.

Go Mobile

A mobile-optimized platform is a great addition to a landlord's toolkit. It sends real-time notifications for every important event and keeps you on top of operations, irrespective of location or device. A few advanced solutions also offer native mobile apps.

Key Features & Functionality

Although the features of property management software for small businesses vary significantly from platform to platform, these key features are paramount to any business’s success:

PM Software for Small Businesses Key Features

Channel Manager

You can market vacancies on multiple sales channels. The module syncs pricing and property information in real time across channels and allows you to track listings from a centralized dashboard.
Application Portals

Design branded application portals with terms and conditions, cancellation policies, and other critical documents. Prospective tenants can use the portal to enquire about the property and apply for tenancy.
Lease Library

You can use a library of up-to-date lease templates to generate leases and send them to prospects for eSignatures. The templates comply with IASB IAS 16 and FASB AS 842 lease accounting standard updates.
Tenant Screening

The platform connects with TransUnion or other credit tracking agencies. You can swiftly generate a prospect’s credit history, criminal check and background reports without leaving the software interface.
Payment Processing

Depending on the software, you can connect your bank account or preferred payment gateway (like PayPal and Stripe) to the solution. It automatically deposits rent to your account, and you can define custom rules to charge tenants for utility and maintenance.
Maintenance

Tenants can issue maintenance tickets coupled with multimedia proof, and you can send progress reports to them. Some solutions also allow you to onboard external maintenance vendors so that you can track work progress from within the software interface.
Accounting

Most platforms are trust accounting-certified and maintain separate ledgers for each property and tenant. You can define rules to automate bookkeeping and avoid manual errors like double entries and miscalculations.
Reporting

You can access a library of report templates to track profitability, engagement and utility consumption patterns. Define rules to automate periodical reporting.

Advanced solutions also let you design visualizations and dashboards to track personalized KPIs.

Software Comparison Strategy

Selecting software for your business shouldn’t be taken lightly. A wrong choice can not only lead to complicated operations but also loss of revenue. You must be meticulous while choosing the right system.

We recommend preparing a detailed requirements checklist outlining the main areas you want to improve with the system and specific features your business needs.

Here are a few extra pointers you should consider while devising your checklist:

  • Team Members: Most small property management software allows you to onboard a handful of team members to the platform. Ensure the system you choose can onboard and manage your entire team comfortably.
  • Integrations: The solution should easily integrate with your existing software and potential platforms you might use in the future. A few useful integrations include HR tools, CRM, facility management modules and help desk solutions.
  • Sales Channel: Make sure the new system connects with every channel you use to market vacancies and generate leads.
  • Usability: You must be comfortable with navigating the software interface. Otherwise, you’ll spend more time talking with the vendor’s support team than your tenants and business operators.

Once you have a personalized requirements list, consider researching online reviews and contacting old customers to better understand the software and vendor (brownie points for a vendor who can provide a demo before the final purchase).

Cost & Pricing Considerations

Most landlords and small property managers do not have state-of-the-art IT infrastructure and expertise to deploy the software on native servers. Therefore, most solutions for small businesses are available as SaaS. You pay a monthly subscription fee based on the number of units and access the platform from anywhere using any web browsing device. The vendor takes charge of hosting, running and maintaining the software.

Other than that, there are a few miscellaneous expenses some vendors charge for:

  • Adding new sales and marketing channels
  • Onboarding extra team members
  • Priority support
  • Adding new properties
  • Advanced features
  • Implementation and setup
  • Data migration to and from external platforms

The Most Popular Property Management Software for Small Businesses

There are plenty of good property management solutions out there that can simplify the daily lives and operations of small managers and landlords. But it’s not feasible to declare one of them as the “best property management solution for small businesses.” Each has its unique advantages and caters to a unique audience.

But that doesn’t mean we’ll leave you scratching your head. Here are overviews of some of the most popular solutions available. You can use them as a reference and a starting point for your software selection journey.

AppFolio

AppFolio is one of the best all-around property management solutions for marketing, maintenance, accounting and management. It offers detailed visibility into your operations and streamlines daily tasks with intelligent automation. Its standout feature is the native AI that acts as a leasing assistant to your prospects, analyzes rent structures with competitors and provides you with growth insights.

The platform also offers a mobile app to access the management end, and you can use it to perform mobile inspections and virtual showings.

AppFolio

Analyze local rent structures to identify the optimum rate for your properties. Source

Yardi Voyager

Yardi Voyager is one of the oldest and most reliable property management solutions out there. It can handle every type of property, including residential, commercial, vacation rentals, senior housing, homeowners associations and government buildings.

It offers a robust accounting module (compliant with GAAP and IFRS standards) to make property bookkeeping feel like a breeze. On top of that, all of its features are standalone modules that are individually deployable. You can pick and choose features to tailor the perfect software for your business.

Yardi Voyager

Maintain property-specific and tenant-specific ledgers with a few clicks. Source

RealPage

RealPage offers a wide range of solutions for property management, including marketing, leasing, site management, accounting and revenue management. Its standout feature is the digital content creation module that lets you create 3D floor maps, virtual tours, lifestyle videos and blogs.

The system also offers call center services to answer your tenant's maintenance calls. You can use the native CRM to collect tenant data and identify patterns.

RealPage

Design 3D floor maps and other unique digital content to boost your website’s engagement. Source

 

 

Questions To Ask

When contacting vendors, it's crucial to ask the right questions to understand their product and make them know your needs. But you shouldn’t limit asking questions only to vendors.

Here’s a list of questions you can ask internally to identify your requirements:

  • What’s the major pain point in your management workflow?
  • How can you use software and automation to make it better?
  • What’s your budget for software and additional features?
  • How proficient are you in navigating a new software interface? Do you need extra support?
  • How can you improve your tenants’ experience?

PM Software for Small Businesses Key Questions

Use these questions to start the conversation in the right direction with vendors:

  • What integrations does the platform support?
  • Do they have readily available training material?
  • What are the hidden costs?
  • How do they safeguard customer data?
  • Do they offer implementation and setup support?

Next Steps

Property management software for small businesses is the best friend a landlord or a property manager needs. It helps organize operations without long paper trails, digitizes rent payments, and serves as a communication medium between you and your tenants.

But as merry as it sounds, you must be careful while selecting software. Preparing a requirements checklist and budget before jumping into the evaluation process can help you sift through the options and identify the perfect fit. Hopefully, our guide can direct you toward an ideal solution for your business. Happy selecting.

Product Comparisons

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Riddhiman
By Riddhiman Roy
Technical Content Writer
As a Senior Technical Content Writer at SelectHub, Riddhiman Roy delivers content about eCommerce, legal, employee scheduling, procurement, hotel management and property management software. He holds a Master's in multimedia journalism from the Indian Institute of Journalism and New Media. When he is not fighting huge-article-ogres and evil Grammarly suggestions, you can find him in his natural habitat grooving to music and banging his drumkit.
See Full Bio
Shweta
Technical Research By Shweta Bhandari
Senior Analyst
In her role on SelectHub's research team, Shweta Bhandari works on categories like manufacturing, CMMS, construction ERP, takeoff software, supply chain management, field service, construction bidding software and construction estimation software.
See Full Bio
Kankana
Technical Review By Kankana Kalita
Principal Analyst
A seasoned business and research analyst, Kankana Kalita specializes in ERP, CMMS, manufacturing, construction, supply chain, HRMS and CRM. Prior to joining SelectHub, she earned a Bachelor's degree in Computer Science and Engineering, an MBA in Operations and Marketing, and worked in email marketing and logistics.
See Full Bio
Pooja
Edited By Pooja Verma
Content Editor
Pooja Verma is a Content Editor and Senior Market Analyst at SelectHub, who writes and edits content for endpoint security, legal, CRM, fundraising software, eCommerce, and mental health software. She earned a literature degree from Miranda House, DU and also holds Master’s in Journalism from Symbiosis Institute of Media and Communication in India. In her free time, you can spot her reading a book or binge-watching the latest web series and movies.
See Full Bio