Last Reviewed: November 11th, 2024

Best Resource Management Software Of 2024

What is Resource Management Software?

Resource Management Software (RMS) serves as a vital tool for companies looking to optimize their resources – be it material, human, financial or time. Primarily, RMS solves the problem of resource overload, misallocation and poor scheduling. It ensures that resources are used effectively and projects are completed in a timely manner, thus increasing operational efficiency. Key functionalities of RMS include resource allocation, automatic scheduling, workflow management, and real-time analytics. Emerging features like AI-driven predictions and cloud-based integration are augmenting its use. Industries with complex, multi-layered projects or large workforces—such as IT, construction, and consulting—benefit significantly from RMS. However, one limitation of RMS is its requirement for rigorous data input and regular updates. In conclusion, RMS is a valuable asset for organizations, enabling efficient resource utilization, enhancing productivity, aligned with a data-driven approach to decision making. Despite minor drawbacks, its multi-fold benefits make it a crucial operational tool.

What Are The Key Benefits of Resource Management Software?

  • Improves resource utilization
  • Enhances project scheduling
  • Increases operational efficiency
  • Supports real-time decision making
  • Streamlines workload management
  • Minimizes resource misallocation
  • Aids long-term resource planning
  • Maximizes productivity and profits
  • Reduces project completion times
  • Promotes data-driven strategy formulation
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Overall

Based on the latest available data collected by SelectHub for 58 solutions, we determined the following solutions are the best Resource Management Software overall:

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Why We Picked Wrike

Wrike, a cloud-based project management platform, has attracted significant attention for its comprehensive features and ability to streamline workflows. Users frequently highlight its intuitive interface, robust functionality, and scalability as key strengths. The platform's customizability empowers teams to tailor their project management processes to their specific needs, enhancing efficiency and productivity. Wrike's Gantt charts, for instance, provide a clear visual representation of project timelines and dependencies, enabling project managers to track progress and identify potential bottlenecks. Additionally, Wrike's automation capabilities, such as automated workflows and custom request forms, free up valuable time for teams to focus on high-impact tasks.

However, some users note that Wrike's extensive features can lead to a steeper learning curve compared to simpler project management tools. Navigating the interface and discovering all the functionalities may require some initial investment of time and effort. Additionally, while Wrike offers various pricing plans to accommodate different team sizes and requirements, some users find the cost to be relatively high compared to other options in the market. Despite these considerations, Wrike remains a popular choice for teams seeking a powerful and versatile project management solution. Its ability to adapt to diverse workflows, coupled with its robust features and scalability, makes it particularly well-suited for larger teams and organizations with complex project requirements. Wrike's comprehensive reporting and analytics capabilities further enhance its value proposition, providing valuable insights into team performance and project progress.

Pros & Cons

  • User-Friendly Interface: Approximately 60% of users mention Wrike’s user-friendly interface and features in addition to easy installation.
  • Collaboration: According to 90% of users, it's easy to share files and collaborate with internal and external team members, stakeholders and business partners.
  • Support and Learning Materials: Wrike offers helpful customer support to help with implementation questions and any other concerns that arise as stated by 65% of users.
  • Customizable and Flexible: Approximately 75% of users say Wrike has a customizable and flexible system to fit their business needs.
  • Organization: There are plenty of folders and labels to keep files and projects organized, as reported by 85% of users.
  • Notifications: Wrike delivers various project notifications and alerts as stated by 61% of users.
  • Helpful Tools: Approximately 71% of users appreciate Wrike's various dashboards, Gantt charts, reports and other distinct modules.
  • Steep Learning Curve: Of the users who describe Wrike's user interface, 39% say the interface has a steep learning curve and is hard to understand.
  • Training: Approximately 35% of users iterate that implementation training and support is available but is difficult to learn.
  • Alerts: Of the users who discuss Wrike's alerts and notifications, 38% of them say there's no way to adjust how many they receive.

Key Features

  • Gantt Charts: Zoom out to see the full view of a project’s tasks, dependencies, timeline and scope. The drag-and-drop interface makes it easy to adjust task dates and add dependencies. It’s also easy to toggle between different views (day, week, month, etc.). Wrike facilitates data transfer for users switching from Microsoft Project, ensuring all elements are imported for MPP, MPX and XML formats. 
  • Task Management: Wrike brings together all aspects of your project — tasks, schedules and team communications — into a single location for more efficient project management. The platform connects with Gmail, Apple Mail and Outlook, allowing you to manage tasks directly from your inbox. It also facilitates time tracking and reporting. 
  • Project Templates: A range of pre-built templates allow teams to start with key elements already in place. Specific template types include agile teamwork, project scheduling, event management, product launches, Kanban projects, ticketing and helpdesk, sprint planning, and product roadmaps. 
  • Reports: Wrike offers reporting capabilities to users with business and enterprise accounts. The report builder takes you through the four-stage process of creating a report, with inputs for type, source data, filters and layout (table or column). Report topics include weekly project status, unassigned tasks, active tasks by assignee and others. 
  • Wrike Resource (premium add-on): This feature provides resource management and is available with Business, Wrike for Marketers and Enterprise plans. A visual, intuitive interface facilitates workload planning and changes, providing full visibility of team performance. You can also customize resource utilization analytics tools to track KPIs for better insight. 
  • Wrike Proof (premium add-on): Streamline feedback processes and review cycles with visual tools and a centralized system that keeps version control in check. You can assign approvers internally as well as invite external reviewers. The software also connects with Adobe Creative Cloud tools, letting creatives review feedback and make updates from the app they work in. 
  • Wrike Lock (premium add-on): Wrike provides cloud security and privacy with encryption keys. Both your data and the keys are encrypted, letting you determine who can access and edit the information stored on the platform. You have full control over the individual keys via a master key that’s stored by the Key Management Service from AWS. 
  • Wrike Publish (premium add-on): This feature enables digital asset management (DAM). Integrations with DAM platforms provide a range of capabilities, including stakeholder collaboration and file proofing. You can also attach files to tasks, quickly search your workspace for the right asset and gain brand consistency across campaigns. 
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Why We Picked Asana

Asana is a work management platform designed to help users organize and streamline operations with a user-friendly, customizable interface, automation and AI. Key features include the ability to create custom fields, deadlines, and subtasks, utilize various project views like Kanban boards and timelines, and leverage AI for summarizing tasks and drafting workflows. During my test of the software, I liked how easy it was to create a task by email and create project and task summaries using their AI tool.

Customization was also a win. I built a task template for my Content Creation project with custom fields, relative due dates, assignees and a bulleted checklist. However, head’s up, adding task templates to existing tasks requires creating a new task with the template and merging it. Hands down, workflow management was one of my favorite parts of testing Asana. Adding in new sections (without having to go to the list view) and creating custom rules for transitions with a little help from their version of prompts was a breeze.

Collaboration is another plus, with in-card comments and mentions, an inbox, group and individual messaging in platform and guest accounts with custom permissions for external users.

On the downside, if you don’t have access to a free trial of the paid version (like I did), the free version may not be as effective. You won’t be able to access AI features, certain project views and resource management. The setup also isn’t exactly intuitive, and you may need training plus multiple visits to the help center to conceptualize your project and pick the right template.

Overall, Asana is a fantastic all-in-one project management solution for users looking for a flexible tool with AI assistance and don’t mind springing for one of the paid plans.

Pros & Cons

  • User Friendly: Reviewers appreciated that the system is easy to use and intuitive with a clean UI, even if you’re new to projects.
  • Overall Functionality: Workflows and automation, task management and collaboration are everything you’d look for in a project management system, according to users.
  • Customization: Users liked the customization options for unique team needs, projects and workflows.
  • >Cost: Users mentioned Asana’s paid plans were too expensive for smaller businesses making it difficult to upgrade from the limited free version.
  • Set-Up: Getting started can be overwhelming with so many customizations and task options. Users said you may need extra time to implement it effectively.
  • Advanced Features: Reviewers noted some features like AI, advanced project views, resource management and multiple task assignees require expensive plan upgrades.

Key Features

  • Task Management: Create tasks with custom fields, deadlines, tags, subtasks, dependencies and descriptions during setup, adding tasks to the section you want when you create your first project or forwarding an email to [email protected]. Save time by converting your custom tasks into a template you can apply to new tasks and using AI to summarize tasks and draft subtasks. Switch between list, board, timeline, calendar and Gantt views to optimize visualization and drag-and-drop tasks between sections.
  • Project Planning and Scheduling: Kick your projects off with a plethora of templates ranging from product rollouts to hiring pipelines, or import your project from a spreadsheet. Convert tasks into milestones on the card and add details about why it’s a milestone. Add tasks to multiple projects and organize strategic initiatives by creating a portfolio where you can track the updates of all your projects.
  • Resource Management: Keep track of what’s on everyone’s plate by switching to the workload view. Drag and drop tasks to manage timelines and assignees and assign custom values like hours or points to tasks to accurately factor in employee effort.
  • Sprint Management: Hit the ground running by applying the sprint template to a new project. Add custom fields, use the timeline tab to map out sprint tasks and deadlines and set start and finish dates in the project view.
  • Collaboration Features: Add updates, questions and notes into the description. Comment on cards with mentions, files, lists, code blocks and even AI assists. Send messages directly to individuals or teams using the inbox. Keep your clients in the loop by creating guest accounts and sharing specific tasks and projects with them.
  • Reports and Insights: Tap into a bird’s eye view of your project by clicking on the dashboard tab where you can monitor overdue, complete and incomplete tasks and burnup charts and create custom charts with their AI tool. Visit the reporting tab to view trends, progress, resourcing and work health.
  • Custom Automations and Workflows: Build a workflow that’s a perfect fit for your project in the workflow tab by adding sections for each step in the process with custom transitions and rules when tasks are moved. Add custom automations and rules from scratch, use the options provided as a starting point or get a helping hand from the AI studio. Check out the automations we built in depth below.
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Why We Picked Jira

Jira is an agile-based project management platform that caters to a vast range of industries thanks to its all-in-one functionality, customization and flexibility. It allows users to fully customize workflows, issue types, fields and automations.

After watching a few tutorials, I personally found it quite simple to create my own projects using the templates and modifying it to meet my needs. Although some of the automation actions and issues have some programming language involved, it’s not a huge roadblock and I created and tested multiple automations successfully.

Task (or issue) management was on point, with multiple views, custom workflows, task assignment, in-card collaboration and time tracking and custom fields. It offered comprehensive (but not overly advanced) reports and a helpful summary dashboard.

Sprints were intuitive and easy to execute, and I especially appreciated the drag-and-drop feature for planning. Some users mentioned a learning curve, and I would agree, as I relied on videos to guide me through some parts of the setup lest this test take weeks not days.

Overall, Jira is a match made in heaven for agile enthusiasts and users who want a flexible, customizable project management platform and don’t mind getting into the weeds with learning courses and tutorials.

Pros & Cons

  • Functionality: Users appreciated the ability to customize workflows, issue types and fields and the flexibility to navigate complex projects and problem-solve.
  • Collaborative: The system helps users collaborate with other teams, projects, and stakeholders and efficiently bridges gaps between remote teams, noted reviewers.
  • Integrations: Reviewers liked the extensive integrations with most third-party modules like Slack, Bitbucket and more to complete workflows and processes.

What Users Like

  • Customization: “We were able to tailor the workflow to fit our specific needs, which greatly enhanced our efficiency. For instance, we created custom issue types that aligned with our unique project phases, making it easier for team members to understand their tasks at a glance.” - Balázs Keszthelyi, Founder and CEO at TechnoLynx
  • Project Visualization: “[Jira’s robust roadmapping and dependency tracking capabilities are] invaluable for coordinating multiple product launches. Also, the premium version's Advanced Roadmaps feature lets us visualize our entire product pipeline so that's from sourcing to launch, but you've got to invest time in learning the system, and I think for smaller operations, it might be overkill.” - Dennis Sanders, Founder and CEO of Burning Daily
  • Task Management: “Jira has given us the structure to break down our complex workflows into clear, manageable steps, which was exactly what we needed as we expanded our customer base. With Jira, we can create specific 'boards' for each client’s SEO campaign, where every task is detailed and assigned to the right team member. Each board has phases, like keyword research, content writing, and on-page optimization, with clear deadlines. Having this setup has helped us catch any bottlenecks early. If the content team takes longer to deliver, for instance, we can adjust the timeline for the next steps right away instead of rushing it.” - Mushfiq Sarker, CEO of LaGrande Marketing
  • Lags: Reviewers noted that the system sometimes lags and takes time to load, especially for multiple projects and large data sets.
  • Learning Curve: Its UX can feel complex, and it takes time to set up, customize and use to its full ability. An internal Jira expert may be required, according to some users.
  • Administration: Users mentioned that the system is difficult to administer, and its back-end is hard to manage.

What Users Dislike

  • Slow Loading Time: “Its interface moves like molasses.” - Dennis Sanders, Founder and CEO of Burning Daily
  • Learning Curve: “We had some initial challenges with team members who were not familiar with the platform, which required additional training sessions to ensure everyone was on the same page. However, once they became accustomed to the interface, the benefits outweighed the initial hurdles.” - Balázs Keszthelyi, Founder and CEO at TechnoLynx

Key Features

  • Agile Boards: Manage your tasks, or issues using Scrum and Kanban boards with custom statuses, fields and transitions. Create new issues using the button below each status. You can view projects using a list, board or timeline view.
  • Reports and Insights: Get insights into where your team is at throughout every stage of the project by generating custom reports like the average age report, created vs. resolved issues report and sprint report. Manage workloads with the time tracking report, user workload report and version workload report. Use the summary view to monitor activity, status overview, priority breakdown and related projects.
  • Collaboration Features: Communicate with team members and assignees directly on the issue card with comments and mentions. Attach files, view card activity and add descriptions for additional instructions. Integrate with Outlook, Slack and other communication tools.
  • Custom Automations: Build custom automation rules by setting a trigger with the option to add an action, a condition or a branch. Get a helping hand by searching for triggers related to what you want to automate and selecting recommended actions and conditions.
  • Sprint Management: Use the Scrum option to run sprints. Fill in project details like name, duration and scope and add tasks and drag and drop them to your sprint using the backlog. Complete your sprints and auto-add pending tasks to the backlog or to a new sprint and run a sprint report for insights.
  • Task Management: Manage tasks by creating customizable issue cards under each status or by importing issues from CSV files. Add assignees, due dates, time tracking, comments, descriptions, teams, labels, status and priority to issues. Move tasks from status to status using transitions and workflow automation.
  • Customizable Workflows: Create custom workflows for your tasks and subtasks by going to project settings and clicking on issue types. Set statuses based on the type of task you’re completing or from the project template you select. Automate actions by setting rules for transitions from one status to another.
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Why We Picked monday.com

monday.com is a cloud-based project management platform that caters to a wide range of industries thanks to its customization, user-friendly interface and templates. It allows users to build boards from templates or from scratch and view projects through multiple views like list, calendar, Ganntt and Kanban. During our test, we enjoyed using the platform's pre-built templates and drag-and-drop feature to set up projects and reorganize tasks.

Its task management features are stellar. We liked how easy it is to custom groups for tasks, assign them to specific team members, and leverage various communication tools like comments, mentions and board discussions. The updates feature means everyone is on the same page and the view option boosts accountability. On the automation front, we successfully used the built-in automation engine, which comes with both pre-made templates and no-code customization options, to build a custom automation for status changes with little to no difficulty.

On the flip side, monday.com may have a slight learning curve for users who aren’t familiar with project management tools. Additionally, some advanced features, such as custom notifications and time tracking, require upgrading to a higher pricing tier, which could become expensive for larger teams.

All in all, we thought monday’s intuitive interface, customization options and no-code automations make it a great option for users without a ton of technical expertise and a flexible budget.

Pros & Cons

  • Task Management: Users appreciated how easy it is to monitor tasks with customized views, an activity feed and task updates.
  • Collaboration: Instant messaging, integrations, board discussions and easy scheduling and planning were a plus for reviewers.
  • User-Friendly: Reviewers said it was simple to set up and use for less tech-savvy users, and liked the attractive, colorful interface with helpful templates.

What Users Like

  • Project Tracking: "The ability to customize columns and task dependencies lets us create a clear, tailored workflow." - Jeffery Zhou, CEO and Founder of Fig Loans
  • Interface: "The timeline and calendar views were particularly useful when we had multiple projects running alongside each other, helping everyone stay aligned without a lot of back-and-forth." - Rob Stevenson, Founder of BackupVault
  • Notifications: “The automation features were especially useful in notifying different people responsible at different steps of the journey while maintaining transparency and accountability with the rest of the team and building a frictionless and trust-based culture.” - Alok Jain, CEO of Reveal
  • Cost: Reviewers noted that advanced features like customized notifications or time tracking required a plan upgrade which could become expensive.
  • Learning Curve: It takes time to get used to the navigation and features according to users.
  • Mobile App: Some users said the mobile app doesn’t have all the features available.

What Users Dislike

  • Complexity: “[monday.com] lacked some flexibility in handling complex, multi-step tasks that needed a lot of customization, which sometimes left us manually tracking those details elsewhere.” - Rob Stevenson, Founder of BackupVault
  • Time-Based Automations: “Creating an automation to notify a user three days after a certain date, for example, was more complex than it needed to be. We had to set up custom date columns to drive these instead of just being able to calculate it as a part of automation.” - Alok Jain, CEO of Reveal

Key Features

  • Custom Dashboard: Build your own custom dashboard using built-in widgets and third-party integrations. Get a bird’s eye view of your boards and teams along with individual team member and board views. Monitor workload, timelines, feed activity and custom charts, like in-progress tasks, from a central location.
  • Multiple Views: Toggle between different views to track your projects using Gantt charts, Kanban boards, calendar views, project reports and custom filters like task owner, status and timeline.
  • Task Management: Create tasks under custom groups like To-Do, In-Progress, On-Hold, and Complete and add personalized fields, assignees, due dates, labels, statuses and priorities. Mention assignees, add comments, files, links and tables directly in the tasks using the Updates tab. Drag and drop tasks and groups to reorganize things.
  • Automations: Streamline workflows with no-code automations using templates or building custom automations from scratch using conditions and actions. Apply automations to specific boards and save your custom automations as a template to use on other boards.
  • Templates: Create boards suited to your project needs by accessing the template center and choosing from a range of templates, including marketing, project management, sales and CRM, design, software development, and HR.
  • Workflow Management: Organize your processes by creating custom workflows. Search for the trigger you’re looking for and add it as a starting block. Build on those blocks by choosing from several options: action, if or else or delay. Select the board where you want the action to happen, add conditions and edit blocks. View active workflows and pause or edit workflows as processes change.
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Why We Picked Smartsheet

Smartsheet is a cloud-based work management platform that helps users streamline and organize processes with a spreadsheet-esque interface, flexible templates, multiple views and team collaboration. Apart from the grid view, you can visualize projects using a Gantt chart, Kanban board, calendar view, card view or timeline view. No-code automations are another note-worthy feature, where you can build from templates or scratch.

It streamlines project creation with templates suited to different industries and end goals, so you have a jumping-off point instead of going in blind. Team collaboration is another area where Smartsheet shines, with comments, conversations and file and sheet sharing (even with people outside your organization). It also offers a customizable dashboard view, although I did find some of the chart widgets a little tricky to work, without training.

Highlights for me were definitely the familiarity of spreadsheet formatting (but with more views and automations), robust collaboration capabilities and guided explainers throughout the setup. However, user reviews noted limited filters and integrations, lags and expensive add-ons as downsides.

Overall, Smartsheet is a great option for teams familiar with spreadsheets but are on the lookout for more visualization and collaboration, along with the budget to spend on advanced features.

Pros & Cons

  • Automation: Reviewers appreciated the no-code automation and said that it helps to eliminate productivity killers and saves time.
  • Collaboration: Users liked the sharing option with level-based permissions that allow collaboration with non-users and help coworkers and external stakeholders stay up-to-date on projects and processes.
  • Ease of Use: A user-friendly interface and templates make it easy to set up, customize and access multiple views, according to reviewers.

What Users Like

  • Customization: “We can customize it to fit various projects, whether we’re tracking client cases, managing document revisions, or planning team tasks. For instance, I created a project tracker for a major client contract negotiation. The ability to set deadlines, assign tasks, and update statuses in real time has streamlined our communication and kept everyone on the same page.” - Russ Johnson, Founder of Linx Legal
  • Collaboration: “We had this one job in a high-rise condo that put Smartsheet to the test. The sliding door system was an older model with custom-sized panels that aren’t easy to source, and it needed specific adjustments due to the unique structure of the frame. Typically, coordinating the right parts, tools, and technician experience for something like this would require several phone calls and a lot of back-and-forth. With Smartsheet, we were able to set up the job details to track not only the special parts needed but also assign a technician who was experienced with that model. When the parts came in, the technician was notified directly through Smartsheet, so he knew the moment everything was ready. It saved us from potential delays and kept the customer fully updated on when the work could be done.” - Gal Cohen, Business Development Leader and Field Area Manager JDM Sliding Doors
  • System Integration: Limited integrations and complex configurations were an issue for reviewers.
  • Premium Add-Ons: Reviewers noted that advanced features come with a price tag that can be prohibitive for some businesses.
  • Slow Loading Time: Users reported it takes time to display screens export formats occasionally.

What Users Dislike

  • Integration: “Despite its many benefits, integrating Smartsheet with other systems posed some challenges. Initially, we experienced issues with data syncing between Smartsheet and our CRM software, leading to discrepancies in our financial reporting. Recognizing this, I allocated specific time for thorough testing before our full implementation, allowing us to identify and resolve any integration issues early on.” - Austin Rulfs, Founder of Zanda Wealth Mortgage Brokers
  • Learning Curve: “While Smartsheet is powerful, it can feel a bit overwhelming at first. I found that investing time in training sessions helped bridge that gap, making it easier for everyone to adapt and use the tool effectively.” - Russ Johnson, Founder of Linx Legal

Key Features

  • Dashboards and Reports: Customize your dashboard by adding widgets like reports, project-specific charts, shortcuts, images and text. Consolidate data from multiple sheets into a summary view using system reports. Track sheet changes using bi-directional functionality. Send reports via collaborative tools and change statuses to recur.
  • Multiple Views: View your tasks using the grid view, akin to a spreadsheet, a Gantt view as an add-on to your grid view, a Kanban board where you can drag and drop tasks and group them by assignee or status, a timeline view, a card view with customizable lanes and a calendar view that displays your tasks across its duration or by start dates only.
  • Task Management: Add your tasks and subtasks into each cell and use the indent and outdent buttons to divide tasks into groups that can be minimized to provide a project overview. Create or modify custom fields with your own text, dropdown lists and symbols to show status, assignees, priority, dates and latest comment. Attach files and proofs, write comments and mention users and set reminders for tasks.
  • Automations and Workflows: Save time with custom processes and workflows you can build by modifying templates for reminders and alerts, document generation, row changes, sheet changes and updates, and approval requests. Build your own workflow automations from scratch by choosing your trigger, setting conditions and adding actions. Manage automations by deactivating, deleting, duplicating or unsubscribing.
  • Templates: Use pre-built templates ranging from event management to HR workflows and marketing to streamline project creation. View complexity, task management and process before you apply a template. Build and save your own templates by customizing pre-built templates or creating them from scratch.
  • Integrations: Drive productivity with integrations like Office 365, Dropbox, DocuSign and Google Workspace and use iCal or Google Calendar to track project statuses.
  • Team Collaboration: Communicate with team members by commenting and mentioning users in individual tasks, adding files for additional information and chatting via the conversations tool where everyone with access to the sheet can see your comments. Integrate with Slack or Microsoft Teams to receive updates about your sheet and send messages to channels.
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Why We Picked Microsoft Project

Microsoft Project remains a robust project management software, praised for its intuitive interface and comprehensive feature set. Users appreciate its Gantt charts, resource management capabilities, and integration with other Microsoft products. However, some find its advanced features overwhelming and its reporting capabilities limited compared to specialized project management tools.

Project differentiates itself with its ease of use and integration with the Microsoft ecosystem. Its intuitive interface makes it accessible to users of all skill levels, while its integration with tools like Microsoft Teams and SharePoint streamlines collaboration. These strengths make it an excellent choice for teams heavily reliant on Microsoft products.

Microsoft Project is best suited for small to medium-sized businesses and teams that prioritize ease of use and Microsoft integration. Its intuitive interface and comprehensive feature set make it a valuable tool for managing projects effectively, while its integration with other Microsoft products enhances collaboration and productivity.

Pros & Cons

  • User Friendly: The platform’s functionalities are intuitive and easy to use, as noted by approximately 80% of users who mention the system’s usability.
  • Project Scheduling: Approximately 81% of the users find its project scheduling capabilities helpful.
  • Feature-Rich: Approximately 81% of the users who mentioned features said the system provides everything required for proper project handling. It can handle complex projects, create Gantt charts, project timelines and reports.
  • Customization: Nearly 61% of users who mentioned customization said its customization options were helpful. It integrates with ClearQuest seamlessly and 67% of users find its integrations helpful.
  • Support: Support is responsive, knowledgeable and helpful, as reported by 100% of reviewers who mention support.
  • Templates: Approximately 80% of users who mentioned templates find them to be helpful as they display data in an organized manner.
  • Learning Curve: Nearly 96% of the users that mentioned accessibility think that the software has a steep learning curve.
  • Efficiency: About 72% of users that mentioned efficiency said the software improved their process optimization.
  • Collaboration: Close to 83% of the users who mention collaboration said that Project does not facilitate collaborative processes well.
  • Cost: Approximately 94% of the users who mention cost think that its price is prohibitive and that the software is very expensive for the features it offers.

Key Features

  • Resource Management: Set up teams for success by requesting resources. Heat maps help identify overworked or underused resources. Lets managers project usage, monitor progress and address issues using analytics.  
  • Portfolio Optimization: Models different scenarios using tools like analysis scatter charts. Weigh project proposals against strategic business drivers with organizational cost and resource constraints in mind. 
  • Reports: Offers a number of reports that include a dashboard, progress and cost that provide insight into project metrics. Individual reports include burndowns, project overviews, critical tasks, cash flow, earned value, late tasks and more. Create a customized report from four template types: blank, chart, table and comparison.  
  • BI Capability: Connect with business intelligence apps like Power BI Pro to gain visibility across portfolios. Supports data aggregation to gain comprehensive insights. 
  • Proposal Evaluation: Gather project ideas, use standardized processes to evaluate them and funnel project charters and business cases to management for review and approval.
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Why We Picked OpenAir

OpenAir, a project management software solution, has received positive feedback from users for its ability to streamline project management processes. Users appreciate its user-friendly interface, flexibility, and comprehensive features that enhance efficiency and organization. The software's task management, resource management, collaboration tools, and reporting capabilities have significantly improved project outcomes for many businesses.

Compared to similar products, OpenAir stands out due to its ease of use and adaptability to various project types and sizes. Users have highlighted its intuitive design, which allows for quick adoption and minimal training time. Additionally, OpenAir's flexibility enables businesses to customize workflows, dashboards, and reports to align with their specific needs. This adaptability is crucial for organizations with diverse project requirements and evolving processes.

OpenAir is well-suited for businesses of all sizes seeking to enhance their project management practices. Its scalability and comprehensive features make it an ideal choice for small teams, large enterprises, and everything in between. The software's ability to centralize project information, facilitate collaboration, and provide real-time insights empowers teams to make informed decisions, optimize resource allocation, and deliver projects on time and within budget.

Pros & Cons

  • User Friendly: The system is easy to use and intuitive, as noted by approximately 86% of users who mention the system’s usability.
  • Time Tracking and Expense Reports: Approximately 90% of the users reviewed think this feature increases their productivity and effectiveness.
  • Customization: Nearly 75% of the users reviewed find this feature to be quite robust.
  • Reporting: About 57% of the users reviewed find its reporting capabilities to be helpful and informative.
  • Support: Nearly 67% of the users reviewed think the support offered by OpenAir is helpful.
  • Cost: Nearly 100% of users who mentioned cost reported that OpenAir’s offerings were too expensive for smaller businesses or prohibitive.
  • Implementation: The physical implementation process misses the mark, and can be difficult according to 70% of reviewers who mention implementation.
  • Intuitive Interface: Nearly 65% of the users reviewed think that the interface is not intuitive and that administrative tools are limited.
  • Bugs: Approximately 100% of users that mentioned bugs or slowdowns think that the system is clunky and disrupts work.
  • Integration: Nearly 60% of the users who mention integration think that integration between OpenAir and NetSuite is not seamless. Also, Microsoft Projects importing is not smooth.

Key Features

  • Time Tracking: Customizes timesheet approvals by client and project, supports multi-level and project-based approvals and lets users track leave and vacation time. View who is in or out of the office to schedule meetings and appointments. Add notes and descriptions to each input, and sort time by billable and non-billable hours.  
  • Project Management: Users can view the complete status of a project to keep tasks on-track and reduce the potential for errors or incomplete deliverables. Develop “what if” project planning scenarios to adjust margins, billing rates, pricing and staffing. Also supports Gantt charts, project status summaries and exceptions reports.  
  • Reporting/Dashboard: Dashboards reflect KPIs on initial login. Present profit margins, resource utilization and projected vs. actual budgets as graphs to make development of actionable insights faster and easier. Build reports using drag-and-drop tools. 
  • Resource Management: View labor resource allocation and deploy staff members to different projects based on experience, skills, availability and more. using the resource management tool. Deploy labor resources from across the globe, attribute work back to the correct project teams and bill labor resources in the appropriate currency.  
  • Expense Tracking: Integrates with workflows like project accounting and invoicing to expedite the expense management cycle, including expense submission, approval and reporting. Expenses are tied directly to projects, eliminating confusion regarding where an expense came from and who should be billed.  
  • Invoicing: Supports multi-currency and multi-taxation requirements such as PST, VAT and GST. Manages finances from the time a bid is prepared to the time an internal charge-back is issued. Project profitability is tracked on a case-by-case basis due to the complexity of measuring ROI for diverse projects. Revenue recognition is conducted separately from project billing. 
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Why We Picked Trello

Trello includes robust workflow management and organizational capabilities for users to efficiently manage a project lifecycle. Its intuitive UI and clean dashboards simplify task delegation and monitoring, along with streamlining workflows. Its collaborative tools foster team communication and information sharing, while flexible integration capabilities help complete workflows. However, it lacks enterprise-grade project management abilities and is not suitable to handle large projects that require bulk movements. Additionally, the system provides limited features in its basic plan, and its mobile application lacks several functionalities offered by the desktop version.

Pros & Cons

  • Functionality: Trello offers robust organizational tools that simplify task delegation and streamline workflows, as reported by nearly 88% of the users who mention the product’s functionality.
  • Easy to Use: The system is intuitive, user friendly and doesn’t require a steep learning curve to understand its features, as noted by approximately 82% of users who referred to its usability.
  • Collaborative: Approximately 79% of users who talked about collaboration noted that project collaborations are a breeze with Trello as it shares information with team members and clients in an organized manner while adding specific members to project cards.
  • Customizable: The system is highly customizable with numerous display choices and features to adapt to users’ requirements, as reported by nearly 74% of reviewers who referred to customization.
  • Scalability: Nearly 75% of reviewers who mention scalability note that it is cumbersome to scale the system to a company’s growing needs and cannot manage complex projects.
  • Cost: Trello offers limited functional and storage capabilities in its basic version, and advanced version requires per-user licensing, making it expensive for large teams, reported nearly 83% of users who mentioned cost.
  • Mobile Application: The system doesn’t perform well on mobile platforms, and its mobile application cannot perform all the functions of the desktop version, as reported by nearly 71% of users who mentioned mobile accessibility.
  • Installation: Trello is challenging to install and can overwhelm new users with its host of features, as reported by nearly 69% of users who talked about product set-up.

Key Features

  • Boards: Create multiple boards for different projects, workflows or other needs. Keep all related information organized in a single location. 
  • Cards: Build processes, follow progress and manage all aspects of a project. Foster collaboration and organization within teams. 
  • Task Management: Represent tasks on each card and move them through the workflow. Set up and manage task dependencies by creating checklists and linking associated cards to one another. 
  • Templates: Create real-world boards from the inspiration section for teams. Use pre-built or custom templates to create boards, lists or cards. 
  • Power-Ups: Integrate it with apps like Slack, Zapier, Google Drive, MailChimp, Salesforce, Dropbox, SurveyMonkey and Zendesk to complete workflows. Choose from over 130 modules for file management, reporting, automation and developer tools.
  • Mobile Apps: Access it through iOS and Android devices, including smartphones, iPads, smart watches and Kindle fire tablets. 
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Why We Picked Zoho Projects

Zoho Projects offers comprehensive solutions for its customers to tackle multiple business needs with ease. Users have full control of their projects as they can manage every stage of project progress, allocate resources, manage tasks, record timesheets and automate workflow processes for standardization. It offers an extensive knowledge base and fosters team collaboration for efficient project completion. However, its UI is clunky and difficult to use, it requires a steep learning curve to make optimal use of its full capabilities, comes with limited features in its basic version and offers sluggish customer support.

Pros & Cons

  • Functionality: Zoho Projects offers robust tools to manage multiple business needs, including project management, resource allocation, efficient collaboration and timesheets, as reported by approximately 90% of the users who mention the product’s functionality.
  • Flexible: The system is highly flexible and can be configured for different purposes like marketing and other business requirements, noted nearly 85% of customers who talked about its flexibility.
  • Integrations: Approximately 75% of the reviewers who mentioned integrations observed that the solution offers multiple APIs and seamless integration with other Zoho suite products and popular external modules for project planning and implementation.
  • Centralized Communication: The system centralizes all project communication between teams, which makes it easy to search and fix issues, noted nearly 72% of the users who talked about its communication capabilities.
  • Not Intuitive: The system is not user-friendly with a clunky and unintuitive UI compared to its competitors, reported 88% of reviewers who mentioned the system’s usability.
  • Cost: Nearly 92% of the users who mentioned cost remarked that Zoho Projects is expensive for small teams looking for more features on a limited budget, doesn’t offer options to customize functionality and its package price is a costly investment for bigger teams with more users.
  • Data and Reporting: Data generated by the system is difficult to comprehend, and it doesn’t allow report customization using different fields and visuals, observed by about 86% of customers who mentioned reporting.
  • Support: Customer support is slow and doesn’t offer enough support documentation or tutorial videos to exploit the system’s capabilities fully, noted 80% of reviewers who talked about support.

Key Features

  • Task Management: Control important task details, add important information such as priority or duration with tasks and subtasks. Link tasks to create dependencies. Highlight each project phase with milestones. Organize tasks using drag-and-drop Kanban boards and custom layouts. 
  • Social Project Management: Communicate and collaborate for effective project management. Create public or private chat rooms, pages for team knowledge base and forums to engage in discussion. Centralize project updates with feeds. Create new posts while adding comments to existing posts. 
  • Charts and Reports: View project details and metrics using a variety of charts. Get a high-level view of project tasks and dependencies through Gantt charts while resource utilization charts break down each team member’s workload by day. Gain insights into project performance across a wide range of KPIs with over 50 out-of-the-box reports and dashboards. 
  • Time Tracking: Let employees log their hours on a timesheet automatically or manually while allowing managers to view reports based on personnel, time or project. Transform a timesheet to an invoice with a few simple steps. Compare the expected task duration with the actual time spent on a task. Track each member’s availability, issues and milestones using calendar views. 
  • Issue Tracking: Report issues with all the relevant details and assign them for attention. Importing issues in bulk keeps them all in one place, and you can then export them as an XLS or CSV file. Track all issues according to criteria using filtered views. View committed changes with all changeset details included. 

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Buyer's Guide

The Best Resource Management Software Is All About Matching Capacity With Demand for Optimal Allocation 

Resource Management Software BG Intro Header

Resource management involves planning and scheduling raw materials, equipment, supplies and human capital to complete projects. A crucial step in project management, it prevents under and over-utilization of resources.

Balancing resources with capacity planning while maintaining high productivity is an uphill task. Resource management software allocates optimal resources to initiatives while ensuring timely completion. This guide will introduce you to resource management software and its unique benefits and functionalities.

Executive Summary

  • The top resource management software programs schedule, track and optimize materials and human capital to execute projects within budgets.
  • These solutions improve resource utilization to keep project progress on track without slowing production.
  • Your software shopping process is incomplete without a thorough comparison of product offerings.
  • Vendor evaluation includes asking questions to understand the solution’s characteristics.
  • You need to prepare your team for the learning curve of adopting a new system.
What This Guide Covers

What Is Resource Management Software?

Resource management software manages human capital and schedules while assigning and allocating resources to projects. It tracks, plans and optimizes resources while comparing demand with availability.

You can leverage these systems to design schedules and plan tasks.

These applications maximize resource potential while distributing work equally. They address common challenges like scope creep, unequal workload distribution and project failures due to time constraints.

Resource Management Software Categories

In short, resource management tools help you:

  • Match resource capacity and availability with demand.
  • Prioritize work while setting realistic expectations with key stakeholders.
  • Understand roles or skill sets available or required to meet stakeholder expectations.
  • Identify the best resources for high-priority projects that align with your organization’s strategic goals.
  • Generate demand-driven forecasts and predictions for future projects.

Deployment Methods

The success of your software implementation depends on the deployment strategy you adopt. You can deploy resource management systems on-premise or host them in the cloud. An on-premise model hosts the application on your local servers, offering you complete control over your procedures and data.

Cloud-based solutions are accessible anytime, anywhere, as long as you have a stable internet connection. You don’t have to maintain elaborate servers to back your data up since they reside in the vendor’s data centers and synchronize automatically.

On-premise models require hefty one-time payments and long-term commitments, while you can opt for monthly or annual plans for online models. In terms of scalability and flexibility, cloud-based systems are often a better choice.

Primary Benefits

Primary Benefits of Resource Management Software

Implementing resource management software streamlines planning and capability assessment while designing conflict-free schedules. Here are some primary benefits:

Automate Planning

Technological advancements fostered a sense of urgency in business operations over the last decade. Task automation is crucial in boosting efficiency. Your organization needs a configurable resources management system that receives timely and automatic updates.

Automated systems accurately track resource availability and demand while offering insights into operational requirements. You can spot skill and training gaps while getting a better picture of your resource competency and project delivery capacity.

Improve Accountability

A comprehensive view of your employees is crucial to improving your firm’s bottom line and accountability. However, manually tracking timesheets, payroll and labor costs is time-consuming.

Resource management software captures labor and time data while offering modules to analyze this information.

Advanced programs support integrated accounting and payroll modules that automate processes. They account for all human costs while streamlining billing, payroll and invoicing.

Reduce Administrative Costs

Resource management tools centralize planning while automating data entry to reduce manual errors. They lower manual administrative costs while maximizing earnings, increasing revenue and strengthening client relationships.

They offer better visibility and control over your daily operations, helping you focus on important tasks like business growth.

Resolve Conflicts

Unresolved employee conflicts hamper revenue-generating opportunities and can affect customer satisfaction. A resource management solution avoids conflicts by identifying double-bookings and project plans going off-track.

These solutions offer real-time visibility into your business while estimating future requirements accurately. Centralized work and employee data help you address issues when they arise.

Improve Project Performance

These systems improve project quality and quantity by distributing workload equitably while prioritizing crucial tasks. When you don’t overstrain your best employees, their work quality improves.

Better planning and resource distribution keep your projects on track and within budget. You reduce scheduling issues while assigning optimal resources to deal with the scope or deadline changes.

Boost Revenue

Software measures how you utilize your resource pool daily, monthly or annually through an overview of individual employees. You can analyze this data to reduce unnecessary overtime hours and costs while increasing profit margins.

Implementation Goals

Creating a list of goals simplifies your program’s implementation process. The following are some goals you can keep in mind before shopping for software.

Goal 1

Automate Resource Planning and Management

You need to increase your billable utilization rate for optimal business operations while minimizing non-billable hours.

Effective resource management software improves utilization rates by automating planning and allocation while reducing time spent on non-billable tasks.

It accurately forecasts demand to avoid overallocation due to scope changes or increased workload. You can easily create a pool of backup employees to handle inflated demand.

Goal 2

Centralize Availability

With teams dispersed across geographical locations, tracking all employees manually and knowing who’s doing what is challenging.

These systems centralize employee information based on competencies, qualifications, availability and experience. This accessibility simplifies matching qualified employees with relevant tasks and projects.

Goal 3

Foster Team Communication

Modern programs foster team communication to track project status and understand the scope of work while resolving roadblocks. Employees can collaborate with coworkers in real time while sharing essential documents, files and images.

You can identify problem areas and devise solutions without relying on emails and other messaging platforms.

Goal 4

Track Project Status

Software tracks employees, deadlines, project progress and status. Managers can create dashboards and to-do lists to monitor progress updates and completed tasks.

You can apply advanced filters to find new assignments for employees while tracking timelines and essential dates through digestible reports.

Goal 5

Plan Projects

These applications streamline project planning and work delegation while forecasting costs, prioritizing tasks and avoiding resource overutilization.

They offer capabilities to respond to changing priorities while tracking work execution. They measure costs and progress while aligning with your business goals.

Goal 6

Share Documents

Sharing and managing documents across portfolios isn’t easy. It gets trickier to handle confidential data that needs regular edits and updates.

Resource management tools provide data accessibility anytime, anywhere. You can set permissions for sharing confidential data with an individual or a set of employees.

Goal 7

Minimize Task Dependencies

Minimizing task dependencies is crucial to completing projects on time. You can’t let a sick employee or a contractor hamper project progress.

These platforms provide you with data to analyze task delivery rates. You can estimate workloads accurately while streamlining the deliverable process between teams.

Key Features & Functionality

Most systems offer similar core functionalities, while you can choose advanced functionalities as per your needs. Below are some crucial features to look for in your chosen solution.

Resource Management

This feature is fundamental. These solutions offer visibility into employee commitments and availability across portfolios.

Centralizing employee data helps with efficient resource utilization while sharing available and qualified employees across projects.

Skill Management

The basic idea is to match skilled employees with relevant tasks or projects. These programs offer a centralized database to create employee profiles with their skills.

They identify, profile and schedule qualified employees for projects and ad hoc tasks.

Demand Forecasting

Modern programs map current employee utilization rates while forecasting future demand. They compare historical and current data to evaluate under or overutilization while predicting demand.

They collect data like product development, sales and launches to make staffing recommendations for upcoming busy periods.

Workload Management

Software provides a high-level view of daily, weekly or monthly resource commitments. You can distribute work equally while avoiding employee burnout.

It also helps prioritize resource allocation across projects while ensuring that employees focus on crucial tasks.

Schedule Management

The best solutions integrate with your project management software to accommodate plan, scope, deadline and hiring changes. They save you from losing countless hours on manually updating spreadsheets.

They fast-track resource planning in case of project changes while improving accuracy and clarity.

Timesheet Management

This module tracks time spent on individual tasks or projects. Managers can activate automatic notifications every time an employee logs into the system.

Advanced Features & Functionality

Depending on your chosen platform, you will get some advanced functionalities that go beyond planning and scheduling resources.

Reporting and Analytics

Modern solutions generate customizable reports to offer insights into various business metrics like costs, budgeting, employee utilization rates and overtime. These automated reports help you measure operational performance.

User-friendly dashboards provide an overview of resource and project statuses. This visibility prompts quick decision-making while updating resource availability for project execution.

Change Management

A configurable resources management system supports juggling planning and scheduling tasks and initiatives while forecasting project deviations.

It prepares you for modified requirements while giving you adequate time to manage change successfully.

Knowledge Base

Sophisticated programs offer white paper libraries and community channels for project managers to understand skill requirements for technical positions.

These can include simple explanations of technical roles and skills to look for during recruitment processes.

Upcoming Trends

In the hyper-competitive business arena, balancing resource capacity and demand is crucial to success. Implementing a resource management solution streamlines organizational processes while improving overall efficiency. The following are some trends to watch.

Resource Management Software Trends

Focusing on Lifecycle Management

Modern businesses focus on end-to-end resource lifecycle management rather than a tiny portion of project delivery. With phases like planning, estimation, analysis, optimization and execution, this approach offers flexibility to address resource complexities that arise during the project lifecycle.

It reduces task dependencies and offsets inconsistent employee performance while adapting to changing business requirements.

Hiring Dedicated Resource Teams

Gone are the days when firms depended on CEOs and senior management to plan and manage resources. Hiring dedicated resource managers or teams is becoming the norm for large and matrix organizations spread over multiple geographical locations.

Dedicated teams have access to a centralized pool of all your organizational resources while handling resources in their specific locations. This ensures transparency and maximizes employee potential.

Stressing Existing System Compatibility

Many companies use different applications for scheduling, collaboration and communication. Hence, system compatibility is crucial to improving resource utilization.

Cost of Low Engagement

Constantly switching between different solutions hampers employee engagement and productivity. According to Gallup, only 21% of employees are engaged at work. Compatible systems reduce distractions by converging all resource data in one place.

Statistics suggest that the world economy is paying a hefty price due to low employee engagement levels. Gallup’s research further says that low employee engagement at work costs the global economy $7.8 trillion annually.

Software Comparison

Selecting a product that matches your business requirements doesn’t have to be a complicated process. SelectHub’s detailed project management software report compares the top products available in the market to simplify your software selection journey.

Cost & Pricing Considerations

Cost is a crucial factor when shopping for software. Resource management tools offer different pricing models. Depending on your deployment strategy, some products require you to pay a one-time license or membership fee. You’ll have to consider additional costs for maintaining these systems.

Cloud-hosted programs charge you a monthly or annual subscription based on the number of users. Others use complex calculations to accommodate a large number of users. You’ll have to factor in extra costs if you want advanced functionalities like open APIs or customizable dashboards.

Most Popular Resource Management Software

The global resource management software market is seeing significant growth with companies looking to reduce risks, improve efficiency and enhance business operations.

According to Future Market Insights, enterprise resource management will drive the global project management software market to grow from $5,981.8 million in 2022 to $20,420.6 million by 2032, at a CAGR of 13.1%.

Choosing a product from a rapidly changing and burgeoning market can be challenging. SelectHub analysts regularly review the most popular offerings in the segment to simplify your search.

ClickUp

ClickUp is a cloud-based work management platform that helps teams plan, organize and collaborate in one place. It offers project updates, task settings and status alerts to customize workflows based on goals.

It provides data accessibility on-the-go while facilitating real-time team collaboration to break silos and bottlenecks. It generates customized reports on task and project progress while offering insights into crucial business metrics.

ClickUp

ClickUp displays content schedules on calendars with custom statuses, assignees and dates.

Wrike

Wike offers a digital workspace for organizations to unify their discrete applications. Its collaborative platform fosters team collaboration across geographical locations while adapting to organizational workflows.

Companies can configure it to support departmental or team requirements while planning, managing and completing tasks.

Wrike

Wrike tracks planned vs. actual time spent on tasks to measure project performance.

Teamwork

Teamwork is an online task management solution that facilitates timely project completion and team collaboration. It customizes workflows while managing complex initiatives.

It offers templates, custom fields, Gantt charts, time tracking and billing capabilities. Businesses can measure team performance via project updates while assigning tasks and tracking time.

Teamwork

Teamwork provides a top-level view of project milestones, plans, budgets and more.

Monday.com

Monday.com is an online work management application that customizes workflows while breaking silos. It centralizes work, processes, modules and documents while managing multiple projects across teams.

Its real-time notifications offer portfolio-wide visibility while synchronizing KPIs and management expectations.

Monday.com

Monday.com offers visual boards to tailor project and department management.

Jira

Jira is a project and issue tracking solution that tracks bugs, facilitates agile planning and monitors activity. It supports agile methodologies, including scrum and Kanban, while helping teams prioritize tasks with complete project visibility.

Organizations can design, manage and track tasks across portfolios while integrating with popular third-party modules.

Culture Amp

Jira’s scrum boards help agile teams break large projects into digestible chunks.

 

 

Questions to Ask Yourself

Resource Management Software Key Questions to Ask

Selecting the right resource management application is an important business decision. The following questions will help you prompt internal discussions:

  • What problems am I looking to resolve?
  • What percentage of my projects fail due to capacity and demand mismatch?
  • Am I utilizing my resources properly?
  • How much time do my employees spend maintaining business and creating opportunities?
  • Will I possibly need additional functionalities in the future?

Questions to Ask Vendors

Having honest discussions with vendors will provide answers to your software implementation queries. Use the questions below to start conversations with vendors:

About the Software

  • Should I opt for a single-time or phased rollout?
  • How long will it take to implement?
  • Is the application mobile-friendly?
  • Will it integrate with my existing modules?
  • What advanced capabilities does it offer?

About the Vendor

  • What pricing tiers do you offer?
  • Will you be able to accommodate my future requirements?
  • Do you update your security infrastructure regularly?
  • What training and support plans do you offer?

In Conclusion

Resource management software is an excellent investment for businesses looking to maximize resource utilization and prioritize high-value tasks.

Your organization will gain a competitive edge through employee retention, preventing burnout and aligning tasks with strategic goals. Streamlined processes will boost productivity and efficiency while offering complete visibility into work and resources.

Use this guide as a jump-off point in your software selection journey.

Additional Resources

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Technical Content Writer
Kriti Sahay is a Technical Content Writer at SelectHub, writing content for Help Desk and Call Center Software. Kriti is based out of New Delhi, India. When she's not handling Buyer's Guides and other informational articles, she can be found experimenting in her kitchen, street shopping, or painting!
Technical Research By Joan Akash
Senior Analyst
Joan Akash, a Senior Research Analyst at SelectHub, holds a Post-Graduate Diploma in Management with a specialization in Marketing. Her expertise as a researcher and reviewer spans diverse software categories, including Project Management, Customer Relationship Management, Live Chat, and Help Desk. Beyond her professional pursuits, Joan is spiritually driven, with a passion for teaching children and a penchant for reading biblical blogs and crafting poetry.
Technical Review By Manan Roy
Principal Analyst
Manan is a native of Tezpur, Assam (India), who currently lives in Kolkata, West Bengal (India). At SelectHub, he works on categories like CRM, HR, PPM, BI, and EHR. He has a Bachelor of Technology in CSE from The Gandhi Institute of Engineering and Technology, a Master of Technology from The Institute of Engineering and Management IT, and an MBA in Finance from St. Xavier's College. He's published two research papers, one in a conference and the other in a journal, during his Master of Technology.
Content Editor
As an editor, Dianna Dragonetti leads a team of five writers in writing about a variety of software, with an emphasis on how these tools empower businesses. Categories include accounting, learning management systems, content management systems, supply chain management, and electronic data interchange.