Categories   >   Time And Expense Tracking Software
Last Reviewed: November 19th, 2024

Best Time And Expense Tracking Software Of 2024

What is Time And Expense Tracking Software?

Time and Expense Tracking Software is a productivity tool aimed at automating and streamlining the monitoring of time spent on tasks and related expenses. The software tackles issues of inaccurate billing, inefficiency in time tracking, and uncontrolled expenditures. Its significance lies in providing greater control over operational costs and enhancing productivity. Benefits include improved accuracy in billing, better project budgeting, and transparency in employee productivity. Key features involve automated time tracking, project-based expense tracking, and integrations with billing systems. Emerging features look towards AI-augmented automation and improved mobile interfaces. Industries managing myriad projects and manual workers like IT, consulting, and law firms stand to gain the most. However, the tool's efficiency depends on user's prompt data input and cooperation, which may be challenging to enforce. In conclusion, Time and Expense Tracking Software is a crucial tool for financial and productivity control, provided user engagement is thoroughly maintained.

What Are The Key Benefits of Time And Expense Tracking Software?

  • Improves billing accuracy
  • Enhances productivity monitoring
  • Supports budget control
  • Streamlines expense tracking
  • Automates timekeeping tasks
  • Facilitates project estimating
  • Provides real-time data
  • Aids in resource allocation
  • Boosts financial transparency
  • Improves team accountability
Read more

Overall

Based on the latest available data collected by SelectHub for 47 solutions, we determined the following solutions are the best Time And Expense Tracking Software overall:

NetSuite
NetSuite
Start Price
$999
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked NetSuite

User reviews for NetSuite ERP paint a mixed picture, highlighting both its strengths and weaknesses. Many users praise its comprehensive features and real-time data visibility, reporting improvements in efficiency and collaboration. One user commented, "NetSuite has transformed our business by automating tedious tasks and providing us with a single source of truth for all our data." Another added, "The collaboration features are fantastic – we can now work together seamlessly across different departments, which has boosted productivity significantly." However, users also raise concerns about the complexity of the platform and its high cost. Some find the learning curve steep and the customization options limited compared to competitors like SAP Business One and Microsoft Dynamics 365. One user noted, "NetSuite was initially overwhelming for our team due to its complexity. We had to invest heavily in training just to get started." Another commented, "The cost was a major barrier for us. We found other ERP solutions that offered similar features at a fraction of the price." The issue of vendor lock-in is another recurring concern among users. Switching to a different ERP system can be challenging due to data migration issues and dependence on NetSuite's proprietary features. One user expressed their apprehension, "We're worried about getting locked into NetSuite's ecosystem. Switching to another provider seems like a huge headache." Overall, user reviews suggest that NetSuite ERP is a powerful and feature-rich solution but comes with a steep learning curve and high cost. While it may be the perfect fit for large organizations with complex needs and significant resources, smaller businesses might find it overwhelming and expensive. When evaluating NetSuite, it's crucial to carefully consider your specific needs, budget, and technical expertise before making a decision.

Pros & Cons

  • Real-time data and visibility: Gain immediate insights into your business performance with real-time access to all your data.
  • Improved efficiency and automation: Automate routine tasks and streamline workflows to boost productivity across your organization.
  • Enhanced collaboration: Break down departmental silos and foster better communication across teams.
  • Scalability and flexibility: Adapt NetSuite to your unique needs and accommodate your business growth.
  • Comprehensive features: Manage all aspects of your business operations with a single platform.
  • Improved decision-making: Get data-driven insights to make informed and strategic decisions.
  • Strong customer support: Reliable support is available through multiple channels to ensure your success.
  • High security and compliance: Secure your data and meet industry regulations with robust security features.
  • High cost: NetSuite's initial implementation and ongoing maintenance fees can be significant, especially for small businesses.
  • Steep learning curve: The platform's extensive features require significant training and user adoption efforts.
  • Limited customization options: While customizable, NetSuite requires technical expertise and can be costly compared to competitors.
  • Vendor lock-in concerns: Switching to a different ERP provider can be challenging due to potential data migration issues and dependence on NetSuite's proprietary features.
  • Integration challenges with certain applications: While NetSuite offers pre-built integrations, connecting with niche or less popular applications might require complex manual data entry or third-party solutions.

Key Features

  • Sales Order Management: The sales order management tool provides automation that works to reduce manual errors and to speed up the billing and order management process. It is also integrated with other business functions such as finance and fulfillment. 
  • Source Management: This tool helps ensure compliance during the purchasing process through its centralized supply portal. It also has forecasting abilities that are able to recalculate predictions based on actual fluctuations. 
  • Warehouse Management: The warehouse management feature streamlines warehouse operations by decreasing overhead and cycle times. It can also improve rates of on-time delivery, therefore improving customer retention and ultimately boosting revenue. 
  • Production Management: The production management tool is integrated with CAD and PLM functionality. This feature assists in the development of quotes, tracking of contract renewals and cost estimation. 
  • Manufacturing Accounting: All of the basic features of accounting are present in this tool, from invoicing to forecasting. It can also help your company determine the amount of taxes you need to pay based on factors such as location and revenue. 
  • Transportation and Logistics: This tool is well-integrated with IoT functionality, as it lets you see in real-time where your transportation units are located. The logistic side of this tool provides inventory estimation based on historical data to help you decide what to order more of and what to order less of. 

Pricing

Maintenance Cost The NetSuite ERP maintenance cost is included in the price of your subscription. If you purchase a license directly with NetSuite, you will also get NetSuite Support. There are silver, gold and platinum packages that are priced based on your annual contract value. This tool includes FAQs, tips and online user guides.
Installation/Implementation Cost Installation and/or implementation is an additional cost with NetSuite ERP. NetSuite requires that you use a third-party for implementation support. Therefore, price varies depending on which consulting firm you decide to go with.
Customization Cost Customization is an extra cost when purchasing NetSuite ERP. This is associated with the introduction of tools or programs that go above and beyond the “out of the box” software capabilities.
Data Migration Cost/Change Management/Upfront Switching Cost This is another cost that goes above and beyond that of the basic software package. The price of this is dependent on factors such as complexity and the amount of data that you need to move over to the new system.
Recurring/Renewal Costs Your recurring costs are dependent on the elements listed above, such as the number of users needed for your software solution, implementation, support and training services.
Wrike
Wrike
Start Price
$9.80
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked Wrike

Wrike, a cloud-based project management platform, has attracted significant attention for its comprehensive features and ability to streamline workflows. Users frequently highlight its intuitive interface, robust functionality, and scalability as key strengths. The platform's customizability empowers teams to tailor their project management processes to their specific needs, enhancing efficiency and productivity. Wrike's Gantt charts, for instance, provide a clear visual representation of project timelines and dependencies, enabling project managers to track progress and identify potential bottlenecks. Additionally, Wrike's automation capabilities, such as automated workflows and custom request forms, free up valuable time for teams to focus on high-impact tasks.

However, some users note that Wrike's extensive features can lead to a steeper learning curve compared to simpler project management tools. Navigating the interface and discovering all the functionalities may require some initial investment of time and effort. Additionally, while Wrike offers various pricing plans to accommodate different team sizes and requirements, some users find the cost to be relatively high compared to other options in the market. Despite these considerations, Wrike remains a popular choice for teams seeking a powerful and versatile project management solution. Its ability to adapt to diverse workflows, coupled with its robust features and scalability, makes it particularly well-suited for larger teams and organizations with complex project requirements. Wrike's comprehensive reporting and analytics capabilities further enhance its value proposition, providing valuable insights into team performance and project progress.

Pros & Cons

  • User-Friendly Interface: Approximately 60% of users mention Wrike’s user-friendly interface and features in addition to easy installation.
  • Collaboration: According to 90% of users, it's easy to share files and collaborate with internal and external team members, stakeholders and business partners.
  • Support and Learning Materials: Wrike offers helpful customer support to help with implementation questions and any other concerns that arise as stated by 65% of users.
  • Customizable and Flexible: Approximately 75% of users say Wrike has a customizable and flexible system to fit their business needs.
  • Organization: There are plenty of folders and labels to keep files and projects organized, as reported by 85% of users.
  • Notifications: Wrike delivers various project notifications and alerts as stated by 61% of users.
  • Helpful Tools: Approximately 71% of users appreciate Wrike's various dashboards, Gantt charts, reports and other distinct modules.
  • Steep Learning Curve: Of the users who describe Wrike's user interface, 39% say the interface has a steep learning curve and is hard to understand.
  • Training: Approximately 35% of users iterate that implementation training and support is available but is difficult to learn.
  • Alerts: Of the users who discuss Wrike's alerts and notifications, 38% of them say there's no way to adjust how many they receive.

Key Features

  • Gantt Charts: Zoom out to see the full view of a project’s tasks, dependencies, timeline and scope. The drag-and-drop interface makes it easy to adjust task dates and add dependencies. It’s also easy to toggle between different views (day, week, month, etc.). Wrike facilitates data transfer for users switching from Microsoft Project, ensuring all elements are imported for MPP, MPX and XML formats. 
  • Task Management: Wrike brings together all aspects of your project — tasks, schedules and team communications — into a single location for more efficient project management. The platform connects with Gmail, Apple Mail and Outlook, allowing you to manage tasks directly from your inbox. It also facilitates time tracking and reporting. 
  • Project Templates: A range of pre-built templates allow teams to start with key elements already in place. Specific template types include agile teamwork, project scheduling, event management, product launches, Kanban projects, ticketing and helpdesk, sprint planning, and product roadmaps. 
  • Reports: Wrike offers reporting capabilities to users with business and enterprise accounts. The report builder takes you through the four-stage process of creating a report, with inputs for type, source data, filters and layout (table or column). Report topics include weekly project status, unassigned tasks, active tasks by assignee and others. 
  • Wrike Resource (premium add-on): This feature provides resource management and is available with Business, Wrike for Marketers and Enterprise plans. A visual, intuitive interface facilitates workload planning and changes, providing full visibility of team performance. You can also customize resource utilization analytics tools to track KPIs for better insight. 
  • Wrike Proof (premium add-on): Streamline feedback processes and review cycles with visual tools and a centralized system that keeps version control in check. You can assign approvers internally as well as invite external reviewers. The software also connects with Adobe Creative Cloud tools, letting creatives review feedback and make updates from the app they work in. 
  • Wrike Lock (premium add-on): Wrike provides cloud security and privacy with encryption keys. Both your data and the keys are encrypted, letting you determine who can access and edit the information stored on the platform. You have full control over the individual keys via a master key that’s stored by the Key Management Service from AWS. 
  • Wrike Publish (premium add-on): This feature enables digital asset management (DAM). Integrations with DAM platforms provide a range of capabilities, including stakeholder collaboration and file proofing. You can also attach files to tasks, quickly search your workspace for the right asset and gain brand consistency across campaigns. 
ConnectWise Manage
ConnectWise Manage
Start Price
$25
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked ConnectWise Manage

ConnectWise Manage is an effective PSA tool capable of executing job costing, time tracking, ticketing, project management, sending purchase orders, connecting to machinery and more. It integrates with accounting, sales, other ConnectWise software and more in addition to keeping users organized by sorting client information, tickets and more. Although ConnectWise Manage occasionally lags in performance, has a high pricing plan, a scattered customer support base and a clunky interface, most users believe it's worth every penny.

Pros & Cons

  • Abundant Features: ConnectWise Manage is equipped with a variety of features such as client communication, time tracking, ticketing, lead tracking, reporting, delivering purchase orders, quoting and more, according to 62% of users.
  • Integratable: Approximately 69% of users reported that ConnectWise Manage integrates with a vast amount of products including other ConnectWise solutions, Automate, Auvik, and LogicMonitor as well as certain sales and accounting solutions.
  • Arrange Client Information: Users remain organized by sorting client contact information, crucial documents, tickets and more, as reported by nearly 100% of users.
  • Highly Configurable: Roughly 57% of users reported that ConnectWise Manage is modifiable to align with their business needs.
  • Overwhelming Setup: When conveying how they felt about implementation, 42% of users stated that the setup tables are not user-friendly and there's an overwhelming number of customization choices.
  • Dated Interface: Approximately 71% of users conveyed that the interface is ugly, old and clunky compared to Zoho and Bullhorn. Users also report that there's a tough learning curve.
  • Inconsistent Customer Support: ConnectWise Manage's customer support is on a hit-or-miss basis, according to 90% of users. Some customer support agents allocate the best solutions and some don't. There's also a slow response time in offering the ideal troubleshooting resources.
  • Lagging Mobile Capabilities: Roughly 100% of users stated that ConnectWise Manage's mobile app does not match with its desktop or cloud counterparts.
  • High Price Tag: The overall cost of the system combined with its varying levels of support comes with a high price tag according to approximately 100% of users.
  • Slow as Molasses: Precisely 100% of users say ConnectWise Manage has a slow loading time when performing various tasks, including opening the right help tickets.

Key Features

  • Help Desk: ConnectWise Manage can track all ticket requests as they enter the system through different avenues, such as live chat, phone and email. ConnectWise Chat allows clients to enable instant online chat functionality and logs the information learned through these communications. The help desk feature also includes a customizable ticketing dashboard where users can view factors such as time-to-resolution history, team resources and total billable hours. 
  • Agreements: This tool automates the management of client contracts along with recurring billing parameters. Agreement templates are included in the system and can be customized to adjust factors such as support coverage and billing rates. The program can also help prioritize tickets based on client expectations. 
  • Account Management: ConnectWise Manage contains a centralized system where all customer interaction is stored, including purchases, communications, tickets and products so that reiterative information isn’t entered and the sales process can be streamlined. The program also develops standardized workflows for tasks such as client onboarding and ticket resolution to ensure a consistent customer experience. KPI and financial reporting are included to see where a customer stands financially with a company. 
  • Sales and Marketing: This program enables users to create and track sales opportunities. Campaign metrics such as links clicked and emails opened can also be monitored to assist with lead scoring. Customizable HTML email templates are available to help target specific groups. Automatic notifications of deals to close, opportunities that were won and agreements to renew keep sales teams up-to-date and ensure that nothing slips through the cracks. 
  • Procurement: ConnectWise Manage can sync up with QuickBooks easily to facilitate operations between accounting and inventory management. The program allows users to visualize materials and products that need to be ordered per set minimum stock levels. The solution can also adjust inventory count and manage inventory quantities. Information can be shared between sales and procurement to provide more visibility into the work of other departments. 
  • Time Tracking and Billing: The system tracks billable and non-billable hours and can allocate them to specific agreements and SLAs. Accountability tools are included in the program to make the process of obtaining approvals less of a hassle. Time on-site can also be tracked through the solution so that users can ensure that they are getting paid for all of the time that they spend working on a project. 
  • Project Management: Sales opportunities can be quickly converted into projects so that nothing slips through the cracks between workflows and so that project-related tasks can begin immediately. ConnectWise Manage also gives users visibility over different project aspects such as resources, roadblocks, timelines and statuses. Project templates can be customized and used to streamline project workflows and ensure consistency. 
  • Reporting: ConnectWise Manage’s reporting functionality includes the ability to see how many assets an organization has on-hand along with inventory levels. Inventory management costs can be calculated based on this information. Tickets can also be reviewed, assigned and closed through this tool. 
Accelo
Accelo
Start Price
$50
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Accelo

Get ready to "accelo-rate" your understanding of this PSA and project management software.

Accelo commonly uses a dual-menu design, where you’ll find different menu options on the left and right sides of the screen. This setup can ease navigation by grouping related tasks. However, this can require more screen real estate, which could be a disadvantage on smaller monitors or devices, making the interface feel cluttered.

Let’s dive into the sales module first, where you can view and manage your book of business (your clients). On the left-hand side, contact info is clearly displayed for quick reference. There’s a visual to see the momentum of your work with each client, including activities vs. hours, revenue and how many times they’ve been in touch with you over the past week.

Personally, I liked the sales module and felt like the layout was easy to follow. There’s Recent Work that shows closed tasks like campaign planning, new product visuals and website maintenance.

As a multitasker prone to triple checking things, I liked that this helps you track progress and ensure everything’s wrapped up before moving on to the next task. It's great for accountability and communication by keeping details transparent, so everyone stays on the same page without sifting through emails or notes.

The page seems intuitive and reasonably simple to navigate. There are tabs at the top for contacts, attachments, assets, tasks and billing.

Under the Work tab at the top, you can manage sales opportunities, such as web maintenance. All the info you need is in one place to help reduce time spent clicking around.

Click on the opportunity, and from there, view important details. See the sale type to determine the right workflow and help reps understand which stage comes next (there’s also automation between steps). See the sale’s value, how likely closure is and when it’s due. Basically, it’s set up like the answer key in the back of a textbook that gives you all the clear details.

Teamwork makes the dream work, right? There’s a sales pipeline report, and you can track effort. It’s known for its resource management feature, helping reduce burnout with automated recurring tasks and skills-based scheduling to get the job done by the best person.

Integrate with Google Workspace or Microsoft 365 to track communications between team and customer. Additionally, track time spent on emails directly in Accelo. A timer at the bottom of your emails tracks exactly how long you’ve spent on it.

Click Add quote and select a template for creating a quote, and configure it based on your branding. On the left-hand side of the sales opportunity (in this example it’s web maintenance) there are sales details, team, bookings, comments, quote and a visual for sales activity (also additional details, sales email alias and tags).

When ready to generate a quote, click the add icon on the right. The process is seamless, with just three steps: create an estimate, edit it and preview/publish.

Quotes/estimates hold a lot of info, like details on services, terms and conditions, specific price breakdowns, and your team mission statement. The cool thing about Accelo is you can toggle on or off certain details easily, so if this is a client you’ve worked with a lot and they don’t need a lengthier quote, you can easily simplify it.

Once you press publish, you have the chance to generate an email to the client. You can also include a link to the client portal and a PDF of the quote. On the client’s side, accept or decline are clearly displayed in the top right corner. Once they’ve accepted, you can convert the quote into a project.

Under the Work tab, there's a comprehensive view of all ongoing activities for a client, including requests, sales, projects and tickets. Important details are all in one place, like billable hours, assignees, contacts and due dates. For a specific task, the left side shows progress, important dates, bookings and schedules, giving you a clear picture of what’s planned and what’s active.

Some user reviews mention confusion during onboarding, specifically that having multiple ways to do the same action or task can be tricky. For example, viewing the schedule in different places might lead to mismatches if not handled carefully.

The range of options and layout might seem overwhelming at first. While there might be a learning curve, the design aims to provide a flexible and detailed view of everything.

Time tracking is color-coded to help you stay within your budget. If you log hours that are well within your limit, they’ll be displayed in green, approaching your limit in yellow and exceeding it in red.

Its Tickets module is straightforward for managing and tracking your support requests. When you click on a ticket’s name/title, it opens up and displays key information on the left side, including priority, type and class.

At the top of the page, you’ll see the workflow stages like tier one and tier two escalations, ticket resolved, and waiting to track where each ticket stands in the resolution process.

On the right side, you’ll see key stats like the ticket’s age, days since the last update and the due date. Below this, you’ll find a stream that captures all communication back and forth, providing a clear history of interactions.

The billing module takes a streamlined approach to managing invoicing, and it integrates with QuickBooks Online and Xero so your finances stay consistent.

The platform includes an invoicing wizard that pulls together all customer work that’s ready for invoicing and guides you through each step. It also offers a handy Complete and email button, allowing you to finalize and send invoices with a single click.

You’ve got a solid selection of templates to choose from and customize. Plus, you can set up automatic invoicing for retainer work, so you won’t have to deal with recurring billing manually. Within the Billing tab, view all invoices you’ve created and sent and track which ones are still outstanding.

Pros & Cons

  • 89% of users commend Accelo's customer support, noting it as helpful, quick and friendly.
  • 80% of users appreciate its ability to centralize work and company information, integrations and comprehensive features for managing tickets, tasks and projects.
  • 67% find invoicing straightforward, especially for setting up repeaters and managing client invoices, which is easier than using separate systems. They also enjoy the variety of invoicing options.
  • A little over half of Accelo users praise its time tracking, citing it’s easy to use and log time with options like manual entry or a timer.
  • Most users found the platform intuitive and liked the UI, frequent updates and the convenience of accessing information from any device.
  • Users have mixed feelings about Accelo's reporting. Some are frustrated by the inability to lock timesheets and find it difficult to search due to the system keeping activities open.
  • 20% of users find the interface complex and missing features, such as smart text options and dark mode.
  • The platform’s many features and ways to perform tasks can lead to different team members using it in various ways, causing confusion.
  • While there are a lot of options to tailor the system to different workflows, they also note that there are limited aspects of the system that can be changed, such as rates.
  • Some users have experienced challenges with adjusting project schedules and time entries.

Key Features

  • Resource Allocation: This is Accelo's leading functionality (ranked at 100). Let's take a closer look at the features that earned this score.
    • Skills-Based Scheduling: Ensure tasks are assigned to the best-equipped team members, leading to better results and reducing burnout.
    • Live Profitability Reporting: Direct resources for better financial outcomes with real-time insights into project performance.
    • Automated Time Tracking: Capture every minute, from sending an email to closing a task. This helps expand on resource usage and make smarter task assignments and adjustments. Advanced time rounding rules also help enhance precision.
    • Activity Dashboard: Monitor project progress with a real-time overview of ongoing tasks and team activities.
    • Utilization Insights: Get detailed data on how resources are used to optimize workload distribution and improve efficiency.
  • Sales: Its built-in sales quoting feature makes it easy to build and maintain customer relationships. It updates automatically with each client interaction, keeping you in the loop on everything.
    • Automation and Processes: Guide your next steps by sending template emails, scheduling follow-ups and updating due dates all in one go.
    • Team Scheduling: Plan when to start new projects based on workload predictions.
    • Client Records: Make faster, more informed decisions with access to all customer-related data.
    • Team Inbox: Access all client-related information and email communication with a team inbox.
    • Tracking and Sync: Share client appointments, emails, notes, attachments and custom fields with their team members.
    • Cloud-Based ServOps: Oversee the primary functions of your business, from prospect to payment.
    • Expenses: Stop chasing down receipts. Manual expense tracking isn't just outdated; it's time-consuming and prone to inaccuracies. To combat this issue you can add expenses either on the web or mobile app.
  • Professional Services Automation: Accelo's all-in-one place design lets you run your service operations from the cloud. It covers project management, client management, time tracking and invoicing.
    • CRM and Client Database: Share client databases in real time and let users see client work in a synchronized way.
    • 360° Client View: Gain a comprehensive view of client interactions and history for personalized engagement.
    • Invoicing: Offer partial and bulk invoicing, customizable templates, and online payments.
    • Payments: Sync with QuickBooks or Xero to support two-way payments. Get automatic late payment reminders and set up recurring or automated payments to keep things running smoothly and save yourself from chasing down payments.
    • Email Tracking: Stay on top of emails with the help of its two-way sync with Office365, Google Apps and Exchange.
    • Timesheet Reports and Automated Timesheets: View completed work for individuals or on a team level to gauge workplace productivity. Populate weekly timesheets automatically with employee names and ongoing work.
    • Projects: Ease full project management with Gantt charts, collaboration tools and budget tracking.
    • Services: Track tickets with emails and automated timers.
    • Retainers: Manage ongoing service contracts and projects with automated notifications and auto billing.
  • Project Management: Accelo’s project management capabilities provide features for flexible invoicing and reporting. (This functionality ranks at 91).
    • Project Planning: Structure project planning with drag-and-drop Gantt charts.
    • Project Tracking: Users can manage their budget and deliverables with Accelo, ensuring that projects are profitable.
    • Time Tracking: See exactly how time is spent and don’t miss a minute with email timing, task-based time, a mobile timer and automated time-tracking sheets. Its time-tracking capabilities earn a decent score of 83.
    • Client Portal: Offer clients access to a portal that allows them to create, submit and track their tickets.
    • Automation and Processes: Get alerts when projects get held up or slow down before customers call them out.
    • Expenses: Submit expenses for client or internal reimbursement on a per-project basis.
    • Invoicing: Generate value or T&M-based invoicing that syncs automatically to QuickBooks and Xero.
  • Service: With its customer service management feature, users can provide smooth, profitable and consistent client support. It’s built for professional services and includes a support ticket system that highlights which issues need your attention.
    • Automation and Processes: Build workflows for various work types like “onsite visit” or “website is down.”
    • Automated Notifications: Automate messages to manage tickets and send reminder emails before closing tickets.
    • Activity Tracking: See your client and team communications in a single platform.
  • Retainer Management: Manage your ongoing services and contracts with flexible options and automated tools.
    • Usage Tracking: Track retainer tasks by hours or by budget.
    • Custom Retainers: Set up allowance rollover and types flexibly.
    • Communications Tracking: Track and monitor relevant notes, emails and other communications between users and clients.
    • Client Portal: Give clients a bird’s eye view of total contract usage and customize the portal to provide a tailored experience.
    • Automatic Recurring Tasks: Create and schedule recurring tasks such as payroll and SEO for ongoing projects.
    • Tickets and Project Connection: View time worked on projects and sort by projects, tasks or emails.
    • Automated Notifications: Notify clients and teams when contracts approach their limits to manage expectations.
    • Unlimited Templates and Types: Create and customize new client setups with flexible contract or retainer types, including renewal and notification rules.

Pricing

Product Accelo Jira
Price Starting from $50 per user per month Starting from $10 per user per month
Free Trial No Yes
Overall Score 83 77
Top Module Resource Management Time Tracking and Management
Deployment Method Cloud Cloud, On-premise
Kantata
Kantata
Start Price
$45
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Kantata

Overall, users find Kantata a robust PSA program with an extensive amount of features such as quote management, capital management, time and expense tracking, reporting, invoicing, project overview and more. It's configurable, so users may adjust it to fit their business practices. It's built on Salesforce and integrates with Peoplesoft Financials, Sage Intacct and separate resource management applications. Customer support and designated software experts offer helpful troubleshooting techniques and resources. Although the user interface is a bit difficult to master and the implementation process is long, most users believe Kantata is well worth it.

Pros & Cons

  • On-Par Customer Support: Approximately 94% of users say Kantata's customer support and/or designated software expert is efficient in providing resources and troubleshooting issues.
  • Effective Performance: The platform's speed and quality of performance is excellent, as stated by 66% of users.
  • Flexible: Nearly 80% of users reported Kantata as a flexible solution that is configurable to their business needs.
  • Features Aplenty: Kantata has an assortment of various accessories to streamline productivity and display the overall health of a project including data and analytics, project overview, time and expense tracking, quote management and more, according to 68% of users.
  • Useful Mobile App: Precisely 71% of users say the mobile app is proficient with timesheets and the ability to take photos of receipts.
  • Integratable: Kantata integrates with several programs including Peoplesoft Financials, Sage Intacct and resource management tools, as stated by 73% of users.
  • Steep Learning Curve: Kantata's extensive customization options and complex interface can be overwhelming for new users, leading to a prolonged onboarding process and potential frustration.
  • Resource Management Challenges: Some users find it difficult to effectively manage resources and allocate tasks due to limitations in resource forecasting and scheduling tools.
  • Reporting Limitations: Generating customized reports or accessing real-time data insights can be cumbersome, requiring manual effort or workarounds.

Key Features

  • Plan Accordingly: The foresight analytics accessory allows teams to plot future business performances. It also aids operational teams in managing routine resourcing and project management. 
  • Model Projects: Users can employ the proposal modeler tool on future projects to evaluate profitability with precision. Extensive project plans gauge components such as resource efforts, margins and expenses. 
  • Maintain Resources: The resource planning feature allows users to pinpoint the required skills and available resources for projects. It also offers accurate scenarios to maximize resources. 
  • Varying Modes of Delivery: Users can utilize various delivery methods, such as waterfall, agile and more, to give up-to-date expected efforts, costs and margins. The intelligent insights component detects risks and issues early so users can promptly take action. 
  • Generate Accurate Invoices: The billing engine element assures users that all revenues are invoiced in real-time to magnify cash flow and deplete debt. Invoices can be drafted with either step-by-step or batch processing. 
  • Build Customer Relationships: Users can use the CRM module to improve outcomes and forge stronger relationships with their clientele by connecting and partnering with them during project deliveries.  
Sage Intacct
Sage Intacct
Start Price
$10,000
Annually
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked Sage Intacct

Sage Intacct user reviews paint a picture of a powerful, customizable accounting software ideal for mid-sized, growing businesses. Users praise its real-time reporting, cloud-based accessibility, and ability to handle complex financial structures. Compared to competitors, Intacct shines in scalability and customization, effortlessly adapting to multi-entity operations and unique accounting needs. This agility is crucial for dynamic businesses operating in diverse markets. However, its strengths come with caveats. Intacct's feature-rich nature can be daunting for beginners, requiring dedicated training and technical know-how. Additionally, its subscription-based pricing can be prohibitive for smaller companies or those with simpler accounting requirements. The limited mobile functionality and lack of built-in payroll are also shortcomings some users find frustrating. Overall, Sage Intacct earns its positive reviews by empowering businesses with robust functionalities and seamless scalability. However, its complexity and premium cost may leave smaller players or those needing basic accounting solutions searching for a more accessible, budget-friendly alternative.

Pros & Cons

  • Intuitive User Interface: Precisely 65% of users stated it has an intuitive and user-friendly interface with a manageable learning curve.
  • Configurable: Approximately 90% of users conveyed that the product is customizable to fit their organization's needs.
  • Competent Performance: The quality, scalability and overall performance are favorable to 94% of users.
  • An Assortment of Features: According to 54% of users, the product has a wide range of features including accounts payable and receivable, bank reconciliation, time tracking, 1099 forms and more.
  • Ideal Integrations: Merges with various third-party systems such as Salesforce, Nexonia, Expensify, Bill.com and more, as stated by 94% of users.
  • Dawdling Customer Support: Of the users who discussed customer support, roughly 64% said it was lagging in resources and took a long time to get in touch with them.
  • Lagging Search Tool: Approximately 45% of users said the search and reporting tools aren't as effective as some of the software's other idiosyncrasies.
  • High Cost: Subscription-based pricing, often exceeding the budgets of smaller businesses or those with simpler accounting needs.
  • Steep Learning Curve: Feature-rich interface can feel overwhelming for beginners, requiring initial training and time investment.
  • Limited Mobile Functionality: Mobile app lacks access to many core features, hindering on-the-go workflow for some users.
  • Customization Complexity: Advanced customization options often require technical expertise or paid consultations.
  • Integration Gaps: While offering major integrations, it may lack connections to specific niche software used by some businesses.
  • No Built-in Payroll: Requires integrating a separate payroll solution, adding complexity and additional costs.

Key Features

  • General Ledger: Contains pre-built dimensions such as customer, location, department, warehouse and class. It also allows users to add their own dimensions. Required dimension values can be inputted so that certain values are mandatory for entries to post to designated accounts. 
  • Accounts Payable: This feature lets users set spending limits and define workflows and approvals. Users can easily view AP liabilities as well as check and bill register reports in real time. Users can automate ACH, check and credit card payments through the Vendor Payment Services function, which is built on the American Express Global Commercial Services infrastructure. 
  • Accounts Receivable: The program enables customers to generate recurring invoices and to attach customer information to transactions. It integrates with other business processes to centralize sales orders, quotes and invoices. Configurable dashboards and other visualizations are included in this function and allow users to look at data points such as deferred revenue and customer aging. 
  • Purchasing: Allows users to analyze costs and monitor budget vs. actual information through dashboards and reporting tools. These dashboards are role-based for security and ease of access and also contain budget performance information, price break monitoring and purchase quote functionality. The feature gives users more control over the entirety of the procure-to-pay process. 
  • Order Management: Users can leverage point-and-click functionality to set up individualized workflows and pricing requirements in the order management system. The program can be easily connected to Salesforce CRM, which allows users to share order status and pricing data across a business and reduce duplicate data entry. The solution includes sales tax and regulatory compliance through integration with Avalara. Order fulfillment rates, inventory quantities and sales data can be viewed in real time through this feature. 
  • Cash Management: Includes a live view of funds and cash flows through all associated credit cards, savings accounts and checking accounts. The management of cash across multiple locations is also supported. The system enables the application of payments to accounts that aren’t associated with an invoice and the recording of POS payments that aren’t connected to a specific customer. 
  • Reporting and Dashboards: This program can track both financial and operational data such as SaaS metrics, machine availability, etc. The system also has the ability to discover trends, drill down to source transactions and look at roll-up figures for multiple locations or entities. The solution includes more than 150 financial reports along with the ability to develop customized reports based on business needs. 
  • Digital Board Book: Produces metrics such as Annual or Monthly Recurring Revenue (ARR or MRR), churn, Committed Monthly Recurring Revenue (CMRR), Customer Acquisition Cost (CAC) and Customer Lifetime Value (CLTV). This analysis is conducted in real time using transactional data obtained from Sage Intacct and Salesforce. 
Clarizen
Clarizen
Start Price
$30
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked Clarizen

Clarizen is a sophisticated project management solution with oodles of appliances such as task creation, status reporting, status tracking, time tracking, project management, reporting, change history and more. It offers extensive collaboration tools to keep users and their teams on the same page and integrates with CRM applications, Salesforce, Jira and other software. It's pliable enough to meet your business needs and has an efficient customer support team to address all issues. Although many users noted the slow speed of the system, users say it's an effective program.

Pros & Cons

  • On-Par Customer Support: According to 100% of users, Clairzen's customer support is quick, helpful and fast in responding to and resolving mishaps.
  • Adjustable: When discussing how customizable Clarizen is, 96% of users said it was highly configurable to meet their business demands.
  • Abundant Features: Clarizen's features include time tracking, project management, status tracking, change history, meeting notes and more as stated by 62% of users.
  • Effective Collaboration: Nearly 81% of users say Clarizen has effective collaboration capabilities including social collaboration and tagging teammates on particular tasks.
  • Integratable: Clairzen integrates with social media, Salesforce, Jira, CRM software and other programs as reported by 72% of users.
  • Sluggish Pace: Of the users who discussed Clarizen's performance, 81% of users said it has a sluggish operation speed and occasionally freezes.
  • Difficult Learning Curve: Roughly 50% of users stated Clarizen has a steep learning curve.

Key Features

  • Slide Publisher: The Slide Publisher tool allows you to quickly create PowerPoint presentations for customers using real-time project data. Your company branding can also be added to these presentations through a customized template. 
  • Financial Management: Clarizen’s financial management feature includes the ability to track expenses on different levels, whether it be at the employee level or by department. Payments can also be linked to projects to help ensure that development budgets stay on track. An Excel Import feature is included, which allows you to import data from Microsoft Excel and add it to aspects such as work items and cases. 
  • Social Collaboration Platform: The social collaboration platform gives you the ability to track the customer lifecycle as it pertains to completed work, customer conversations and attached files. It’s a key component to the request management capabilities of Clarizen, which helps you track work orders. Information such as customer name, priority and due date are included in these documents. 
  • Clarizen InterAct: Clarizen InterAct allows you to collaborate with others on the file, task and project level. Employees can update project status, flag issues and discuss project developments via email. Graphs and project plans that include real-time insights as to project status are also available via email. 
  • Integration With Popular Tools: Clarizen can integrate with popular tools such as Google Docs, Jira, Box, SharePoint and ServiceNow. It contains a large amount of APIs that can help you integrate programs that you currently use with Clarizen. 
  • Mobile Accessibility: Clarizen’s mobile app, which is available for iOS and Android devices, is relatively comprehensive and allows you to take whatever you were working on with you on the go. Some of the tasks that you can complete through the mobile app include submission of expenses, communication with colleagues and entering of tickets. It’s also a great way to provide customer service due to its client response functionality. 
  • Task Management: The task management tool allows your employees to prioritize any duties that they are assigned, whether they be project-related or not. Employees have their own workspaces where they can view their specific projects so that they don’t get bogged down in a master view that shows what everyone’s working on. Project managers can look at how projects are progressing across the company and can also reassign or add resources to tasks to ensure efficiency. 
Klient
Klient
Start Price
$49
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Why We Picked Klient

Klient is a vigorous PSA program that has an array of appliances such as project management, resource management, workflow approval, retainer billing, revenue recognition and more. It's built on Salesforce and integrates with Chatter, Slack, Sage Intacct and other platforms. The interface is user-friendly, the implementation process is simple and the customer support team has swift problem-solving skills. Although the speed of the system is slow and the reporting tool lacks some templates, clients believe Klient is a potent project management resource.

Pros & Cons

  • Simple User Interface: Precisely 71% of users reported that Klient has a user-friendly interface and a simple implementation process.
  • Responsive Support Team: The customer support team has a rapid turnaround time, according to approximately 100% of users.
  • High-Quality Performance: Roughly 44% of users say the overall performance of Klient is fantastic and reduces downtime.
  • Configurable: Nearly 75% of users claim Klient is pliable to their business needs.
  • Abundant Accessories: Klient has a grand package of features including approval workflow, project management, project layout, retainer billing, revenue recognition and more, as stated by 55% of users.
  • Integratable: Precisely 100% of users said Klient integrates with Slack, Sage Intacct, Chatter and other applications.
  • Lagging System: Of the users who responded to Klient's overall performance, 55% of users said it has a slow loading time and the occasional unexpected error messages.
  • Limited Reporting: Nearly 42% of users say the reporting feature has limited capabilities and templates.

Key Features

  • Project Management: Users can use the project management module to administer all of their projects from start to finish. They can formulate tasks with drag-and-drop tools, partner with group members and clients on project operations and real-time status notifications. 
  • Unified Teamwork: Klient's collaboration accessory enables users to promptly email customers and associates when a new procedure is finished. They can also invite clientele to work on assignments. 
  • Time Management: Users can document how much time is spent on specific duties and assignments with the time management module. They can also track billable or non-billable time and offer accurate client billing by recording costs and bill rates.  
  • Expense Management: Thanks to Klient's expense management module, users can generate adjustable expense and tax types to perform expense processing. They can also invoice billable expenses to their clients. 
  • Resource Management: The resource management accessory permits users to plan, schedule and record all of their resources. If needed, they can effortlessly change resource schedules.  
  • Project Accounting: Users can transform every project into profitable opportunities with the project accounting tool. They can monitor rate cost and bill rates, cards and employ flexible client invoices in batches or on-demand.  
  • Surveys: Klient's survey tool enables users to generate and send customer surveys such as NPS, CSAT or open surveys to study feedback. This component assists users in keeping and maintaining customer support.  
  • Plenty of Integrations: Klient has a string of integrations to streamline various processes. It integrates with a variety of popular third-party tools such as Quickbooks, Xero, Sage, Drakya, Glic Tech, Slack, RelationEdge and more.  
BQE Core
BQE Core
Start Price
$19.95
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Why We Picked BQE Core

BQE Core users praise its intuitiveness and automation features, saving them time and reducing errors. It's lauded for its scalability and flexibility, adapting to growing businesses and diverse needs, which some users find lacking in simpler rivals. Real-time insights and seamless collaboration features are also appreciated, empowering informed decision-making and team efficiency. However, a limited mobile app and occasional bugs can disrupt workflow, drawing comparisons to competitors with more robust mobile experiences. While BQE Core's extensive customization options are admired, some find it steeper to learn and configure compared to user-friendly alternatives. Pricing can also be complex, requiring careful consideration of modules and user licenses, unlike competitors with clearer upfront costs. Ultimately, BQE Core shines for its ease of use, automation, and scalability, but users must weigh occasional technical hiccups and intricate pricing against its strengths. Those seeking a mobile-first or simplified experience might explore other options, while BQE Core excels for businesses prioritizing customization and growth potential.

Pros & Cons

  • Intuitive Interface: Easy to learn and navigate, even for non-accountants.
  • Automation Powerhouse: Saves time and reduces errors with automated tasks like bank reconciliation and invoice generation.
  • Scalability and Flexibility: Adapts to growing businesses and diverse accounting needs with customizable modules and features.
  • Actionable Insights: Real-time dashboards and reports provide clear financial visibility for informed decision-making.
  • Collaboration Booster: Shared workspaces, task assignments, and approval workflows streamline team accounting processes.
  • Limited Mobile App: Functionality lags behind desktop version, hindering on-the-go access.
  • Occasional Bugs: Users report occasional bugs and glitches, impacting workflow.
  • Steeper Learning Curve: Interface can be less intuitive compared to some competitors, requiring more training.
  • Customization Effort: In-depth customization can be complex and require technical expertise.
  • Pricing Complexity: Tiered pricing structure and optional modules can make cost calculations intricate.

Key Features

  • Vigilant Dashboard: The dashboard module enables users to pick and choose which key performance indicators (KPIs) are displayed. Users also receive immediate data updates so they can act quickly if problems arise. 
  • Develop and Edit Several Dashboards: Users can create several dashboards to fit the needs of their business. They can also modify pie charts, bar graphs and interactive lists in each dashboard. 
  • Work with Various Currencies: Users can attach receipts and document expenses in multiple currencies for any oversea transactions. 
  • Record and Manage Time: Simple timers and timesheets allow users to record their time quickly and more efficiently. Users can easily alternate between various timers. This module is mobile-friendly, so users can track and record time on any device. 
  • Supervise and Forecast Projects: Users can oversee the financial progress of projects and prioritize the most valuable projects with the project management tool. Users receive prompt answers to the essential project and performance-related questions.  
  • Several Billing Methods: The billing module permits users to choose different forms of billing such as hourly, fixed, retainer and more. Users can also process bills in batches or immediately on a pre-set schedule.  
  • Detailed Reports: Users receive elaborate insights on the financial and operational statuses of their company with the report accessory. Users can design and share reports as PDFs, Word documents or Excel files with the automatic sharing component. 
  • Instant Bank Feeds: The accounting tool authorizes users to develop financial reports such as balance sheets and profit and loss reports based on class or individual projects for intricate insights.  
  • Monitor Employee Performance: Users can utilize Core HR's employee journal to evaluate employees by documenting overall performance, outstanding achievements, conversations and more. 
  • Diverse Integrations: BQE Core integrates with other software like Google Drive, MYOB AccountRight, QuickBooks, Amazon and more.  

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Start Price
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NetSuite
$999
Per User, Monthly
Yes
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Cloud On-Premise
Mac Windows Linux Chromebook Android
NetSuite
Wrike
$9.80
Per User, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Wrike
ConnectWise Manage
$25
Per User, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
ConnectWise Manage
Mavenlink
$45
Per User, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Mavenlink
Accelo
$50
Per User, Monthly
Yes
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Cloud On-Premise
Mac Windows Linux Chromebook Android
Accelo
Kantata
$45
Per User, Monthly
Yes
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Cloud On-Premise
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Kantata
Sage Intacct
$10,000
Annually
Yes
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Cloud On-Premise
Mac Windows Linux Chromebook Android
Sage Intacct
Clarizen
$30
Per User, Monthly
Yes
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Cloud On-Premise
Mac Windows Linux Chromebook Android
Clarizen
Klient
$49
Per User, Monthly
Yes
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Cloud On-Premise
Mac Windows Linux Chromebook Android
Klient
BQE Core
$19.95
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NetSuite

by NetSuite, Inc.
NetSuite
NetSuite ERP is a cloud-based enterprise resource planning (ERP) solution designed to automate and streamline core business processes. It manages all aspects of a company's operations, including financials, accounting, inventory, supply chain, and customer relationship management (CRM). NetSuite is best suited for mid-sized and large businesses with complex needs who require a comprehensive solution to manage their growth. Key benefits include improved visibility, real-time data access, increased efficiency, and enhanced collaboration. Popular features include order management, project management, financial reporting, and business intelligence. User reviews praise NetSuite's scalability, flexibility, and ease of use. However, some users mention the initial implementation cost and learning curve as drawbacks. Pricing is tiered based on the number of users and modules required. Monthly subscription fees can range from $999 to $4,999 per month. Additionally, one-time implementation fees may apply. Pros Scalable Flexible Easy to use Real-time data Improved visibility Cons High cost Steep learning curve Limited customization Integration issues Vendor lock-in
User Sentiment User satisfaction level icon: great
Cost Breakdown
$500 - $1,000
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Wrike

by Wrike, Inc.
Wrike
Wrike is a cloud-based software that helps users manage distributed projects and promotes team collaboration. With this program, teams can align priorities and speed up execution to boost business results.With a strong focus on equipping teams to succeed, this vendor provides a robust suite of features that cater to marketing, creative, product development, business operations and professional services teams. It’s equipped with enterprise-level security and is designed to scale at a team and organizational level.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 or less
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ConnectWise Manage

by Connectwise
ConnectWise Manage
ConnectWise Manage is a PSA tool for businesses in the IT sector that are seeking to develop consistency across the organization. It also enables users to manage accounts and other service-oriented tasks efficiently. The program contains centralized data as well as account information to increase internal visibility and to reduce duplicate work.It aims to streamline elements such as billing, client communications, procurement and project management. It’s available to IT businesses of all sizes and can be deployed either on-premise or cloud-based.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$10 - $100
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Mavenlink

by Mavenlink
Mavenlink
Mavenlink merged with Kimble PSA in 2021 to become the Kantata Professional Services Cloud. For more information, visit our Kantata review.It enables services businesses to manage and execute projects at each stage of the lifecycle. By uniting project and resource management, team collaboration, accounting, and business intelligence, it enables organizations to streamline planning and delivery. Includes the option to purchase expert services that cater to companies in the professional services space. When choosing the primary package, businesses work with a team comprised of a manager, a business consultant, a BI consultant, a technical consultant and a training expert.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
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Accelo

by Accelo
Accelo
What’s a workspace without organization? Chaos. Just like an event coordinator needs a detailed planner, your business needs PSA software like Accelo.Its cloud-based platform is ideal for getting your tasks checked off and ensuring nothing slips through the cracks. How? By automating processes and letting you manage client and service operations in one place.The system assists small professional service businesses with sales, client billing, project management and time tracking. It offers complete visibility into projects, clients, and finances from any device, with features for reporting and team collaboration.Designed for sectors like accounting, engineering, consulting, and design, it integrates various systems to provide real-time insights into your company’s health. It also supports maintaining client relationships, staying competitive and enhancing profitability.According to our Express App data, Accelo earns a 95 in customer relationship management (CRM), 91 in project management and a perfect 100 in resource management.It’s one of our top five PSA products for CRM, integration and extensibility, and ranks in the top ten for project and resource management.Users praise its support team for being responsive, helpful and effective. Users also note the platform is great for centralizing work and company information, including emails, tickets, and invoices. Customization options for workflows, invoicing and time tracking are also appreciated.In contrast, some users report challenges with confusion during onboarding, limited automation capabilities and a time-consuming approval process.What are some stand-out features off the bat? Live Profitability Reporting Skills-Based Scheduling 360° Client View Custom Retainers Automatic Recurring TasksLet’s take a closer look at what Accelo brings to the table. Price $50 Per User, Monthly Deployment Method Cloud Business Size Small Customer Service Availability Accelo’s global support team is available 24/6. You can submit issues via email or the Get Help menu. Popular Integrations Google Workspace, Microsoft 365 Quick ComparisonSee how Accelo stacks up against top competitors below. Product Starting Price Free Trial User Score Ideal for Deployment Accelo $50 per user, monthly No N/A Small Businesses Cloud Asana $10.99 per user, monthly Yes 88% S, M, L Cloud Scoro $26 Monthly Yes 92% S, M, L Cloud Workday PSA $99 per user, monthly Yes 81% Large Businesses Cloud Certinia PSA $175 per user, monthly Yes 84% M, L Cloud, On-Premise Dynamics 365 Project Operations $95 per user, monthly Yes 78% M, L Cloud, On-Premise
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
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Platform
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Kantata

by Kantata
Kantata
Kantata (formerly Kimble PSA) is a sophisticated software solution designed primarily for professional services automation (PSA), adept at managing tasks, resources, and projects efficiently. It is particularly well-suited for agencies, consulting firms, and service organizations seeking to streamline operations and enhance project delivery. One of the key benefits of Kantata is its ability to provide real-time insights into project performance, profitability, and resource utilization, enabling businesses to make informed decisions quickly. Among its popular features are project management, time tracking, invoicing, and financial management, all integrated into a user-friendly interface. When compared to similar products, users often highlight Kantata's comprehensive feature set and its flexibility in adapting to various business processes as significant advantages. Pricing for Kantata typically follows a subscription model, with costs varying based on the number of users and the specific features required, making it adaptable to both small and large organizations looking for scalable solutions.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
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Deployment
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Platform
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Sage Intacct

by Sage Intacct
Sage Intacct
Sage Intacct is a cloud-based accounting software designed for growing businesses with complex needs. It centralizes financial data, automates tasks, and offers real-time insights, streamlining financial operations. Ideal for mid-sized organizations with multi-entity structures and diverse accounting requirements, Intacct scales with your growth and seamlessly integrates with other business systems. Users praise its intuitive interface, customizable dashboards, and robust reporting capabilities. Automation features like purchase order approvals and multi-currency transactions save time and reduce errors. Additionally, Intacct's strong security and compliance features provide peace of mind. While pricing varies based on individual needs and usage, Intacct typically falls within the mid-range for enterprise-level accounting software. Costs are subscription-based, with monthly or annual payment options. Compared to similar products, Intacct users highlight its scalability, flexibility, and user-friendliness as key differentiators.To learn more about Sage, visit our Sage company page. Pros Cloud-based scalable Automates tasks saves time Real-time insights reporting Flexible customizable Strong security compliance Cons Higher cost than basic software Steeper learning curve Limited mobile functionality Customization can be complex Fewer integrations than some competitors
User Sentiment User satisfaction level icon: great
Cost Breakdown
$1,000 or more
Company Size
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Deployment
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Platform
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Clarizen

by Clarizen
Clarizen
Clarizen (now known as Planview AdaptiveWork) is a project management and professional services software that manages projects and simple updates with up-to-the-minute status using smartphones anytime, anywhere. It automatically shares project-related information with key stakeholders and updates any changes made across teams. It includes proprietary analytics and management tools for live insights about departments, projects and businesses. It manages individual and team projects with collaborative tools for project managers, and coaching for groups.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
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Deployment
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Platform
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Klient

by Krow Software
Klient
Klient is a PSA system designed for large corporations and small businesses. The enterprise version is built on Salesforce and enables users to work side by side with clientele for ideal services from the early sales stage to service delivery. The small business version is intended for startups and entrepreneurs. Users can manage timesheets, expenses and client billing and monitor projects with one platform. As a whole, its objectives are to extend effortless customer experience, visible communication between team members and clients for guaranteed alignment of expectations and transparent project health statuses. Project management, team collaboration and time management are some of its key features.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
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Deployment
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Platform
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BQE Core

by BQE Software, Inc
BQE Core
BQE Core streamlines accounting processes for mid-sized businesses, simplifying tasks like bookkeeping, invoicing, and financial reporting. Its intuitive interface and automation features cater to users with varying accounting expertise, making it suitable for both in-house accountants and bookkeeping teams. The software boasts strong general ledger functionality, multi-currency support, and real-time financial insights, enabling better decision-making. Popular features include bank reconciliation tools, inventory management, and project accounting capabilities. Users appreciate BQE Core's scalability and customizability, allowing it to adapt to specific business needs. While subscription pricing varies based on company size and required modules, it generally falls within the mid-range compared to similar accounting software. BQE Core prioritizes ease of use and automation, making it a solid choice for businesses seeking to streamline their accounting operations and gain valuable financial insights. Pros Intuitive interface Time-saving automation Comprehensive features Flexible customization Scalability for growth Cons Limited mobile app Occasional bugs reported Steeper learning curve Customization requires effort Pricing can be complex
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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AbacusLaw

by AbacusNext
AbacusLaw
AbacusLaw is a legal practice administration and accounting PSA tool ideal for all types of law practices. It’s a suitable option for specialized law practitioners that focus on things like personal injury, criminal defense, civil litigation, estate planning, family law, insurance law and elder law. Users receive crucial case and client intel, ensure deadlines are met and gain total transparency in their practice. A few of AbacusLaw's capabilities include time tracking, case administration, form creation, billing and scheduling.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$10 - $100
Company Size
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Deployment
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BigTime

by BigTime Software
BigTime
BigTime is a cloud-based professional services management software suite built to manage projects, billing and tracking. It is designed for accounting firms, government contracting, advertising agencies, legal, construction companies, engineering, government contracting and IT services. It provides functions teams need to deliver billable work within budget and on time. It gives users a 360-degree view of employee schedules, clients and engagements, and helps them track, bill and budget their time. It is suitable for companies of all sizes and supports invoicing, expense tracking, DCAA compliance and workflows. It also supports iOS and Android devices for on-the-go entries. BigTime offers comprehensive project management modules that lets managers track statuses, define activities and tasks and assign tasks. Core features offered include time tracking, mobile timesheet application, task and engagement tracking, advanced reporting, built-in billing and invoicing tool, expense tracking, costing, budgeting, workflow management capabilities and seamless integration with QuickBooks and Lacerte Tax.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
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Deployment
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Platform
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Atera

by Atera
Atera
Atera is a remote monitoring and management (RMM) tool that supports help desks, remote support, reporting, ticketing, and customer satisfaction surveying and billing. It is an all-in-one SaaS for managed service providers (MSP) in a single module. It has a single dashboard that allows users to create tickets, run scripts, manage alerts, remotely connect, start and stop services and more. It offers complete control and visibility for networks with its remote monitoring software. It averts system failure for multi-site operations to reduce IT support staff. It creates alerts for IT professionals and informs them of potential crises. RMM is essential for IT professionals and MSPs as it helps users reduce expensive help desk calls.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
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Deployment
Cloud On-Premise
Platform
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Xledger

by Xledger, Inc.
Xledger
Xledger is a cloud-based financial management platform that combines multi-dimensional reporting and devolved budgeting in a single unified module. It automates processes such as bookkeeping, invoicing, asset management and bank reconciliation. It supports multi-entity, multi-currency transactions, consolidating data for all the entities in the user’s enterprise.For charities and nonprofits, it combines donor management and fund accounting. It helps professional services organizations automate and streamline processes through the entire project lifecycle, starting from workflow and ending with payment processing. Users can grow without limits by tracking costs and maximizing profits.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Journyx

by Journyx, Inc.
Journyx
Journyx is a web-based expense, resources and time tracking software that makes users more efficient by making their jobs easier and helping them make better decisions. It helps users save money and increase productivity. It is fit for pharmaceutical, engineering, nonprofits, energy, professional services, software and technology, higher education, financial services, government, manufacturing, utilities and telecommunications. It also gives users insight into their business. It uses AI and machine learning capabilities to track time. It is made for businesses with 100-10000 employees and is suitable for client-oriented and project-oriented work. It integrates with leading accounting inclusions and is suitable for businesses that use NetSuite, QuickBooks, Microsoft Dynamics ERPs and Sage Intacct.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Certinia PSA

by Certinia
Certinia PSA
Certinia PSA (formerly FinancialForce PSA) offers users complete clarity over their business' sales, finances and services. It enables users to manage clients, team members, projects and financial information in one PSA system. Users receive uniform data points so they can better monitor resources and make accurate estimates. Sales engagement, project management, time and expenses and resource management are some of Certinia PSA's top capabilities.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Autotask PSA

by Datto
Autotask PSA
Autotask PSA, developed by Datto, is a comprehensive software solution designed to streamline the management of professional services automation (PSA) tasks. It is particularly well-suited for IT service providers, MSPs, and other technology-based businesses seeking to optimize their operations, project management, and billing processes. One of the key benefits of Autotask PSA is its ability to enhance efficiency through automation, thereby reducing manual errors and saving time. Its popular features include project management tools, time tracking, billing and invoicing capabilities, and a customizable dashboard that provides real-time insights into business operations. When compared to similar products in the market, users often highlight Autotask PSA's robust integration options and user-friendly interface as distinguishing factors. Pricing for Autotask PSA typically follows a subscription model, with costs varying based on the number of users and the specific features required by the business. This flexible pricing structure allows businesses of different sizes to find a plan that suits their budget and needs.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Projector PSA

by Projector PSA
Projector PSA
Projector PSA is a comprehensive software solution designed to streamline professional services automation (PSA) tasks, including project management, resource allocation, and financial oversight. It is particularly well-suited for consulting firms, IT services, and other project-driven organizations due to its robust capabilities in managing complex workflows and optimizing resource utilization. Key benefits of Projector PSA include enhanced project visibility, improved resource management, and precise financial tracking, which collectively drive operational efficiency and profitability. Popular features encompass time and expense tracking, project accounting, and advanced reporting tools, all of which contribute to a seamless user experience. Compared to similar products, users often highlight Projector PSA's intuitive interface and powerful analytics as standout attributes. Pricing typically falls within a mid-to-high range, often based on a per-user, per-month subscription model, making it a flexible option for various business sizes. Overall, Projector PSA is a valuable asset for organizations seeking to elevate their project management and service delivery capabilities.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Power Automate

by Microsoft
Power Automate
Power Automate is a sophisticated software solution designed to streamline and automate repetitive tasks and workflows. It enables users to create automated workflows between various applications and services, enhancing productivity and efficiency. This tool is particularly well-suited for professionals in industries such as finance, healthcare, and manufacturing, where routine tasks can be time-consuming and prone to error. By automating these processes, Power Automate helps organizations save time and reduce operational costs. One of the standout benefits of Power Automate is its user-friendly interface, which allows even non-technical users to design complex workflows with ease. Additionally, it offers robust integration capabilities with a wide range of third-party applications, making it a versatile choice for businesses with diverse software ecosystems. Popular features include pre-built templates, AI-driven automation, and real-time analytics, which provide valuable insights into workflow performance. Compared to similar products, Power Automate is often praised for its flexibility and scalability, allowing businesses to start small and expand their automation efforts as needed. Pricing varies based on factors such as the number of users and the complexity of the workflows, so it's advisable to contact SelectHub for a tailored pricing quote that meets specific business requirements.
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Sage 100 Cloud

by Sage Group
Sage 100 Cloud
Sage 100cloud is a cloud manufacturing ERP that extends security and compliance to its users. It's scalable and is equipped with configurable settings that meet varying business requirements. Production management, tailored scripting, inventory requirements planning and analytics just a handful of Sage 100cloud's fundamental accessories.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Buyer's Guide

Time and Expense Tracking Software Is All About Increasing Efficiency and Tracking Productivity

By Olivia Edens, Content Writer at SelectHub

Time and Expense Tracking Software BG Intro

Let's be real — tracking time, managing invoices and juggling receipts aren’t exactly the most thrilling tasks. Still, they're the backbone of budgeting and tax prep. Yet, these chores too often turn into wild goose chases for info, wasting time and distracting you from other important tasks. Luckily, there's a game-changer: time and expense tracking software.

By 2025, 22% U.S. workers will be working remotely, so it’s essential to equip your team with tools to streamline manual tasks and better manage your resources. If you're itching for better time and expense tracking, billing and all that admin jazz, it’s time to opt for a time and expense tracking solution! In this guide, we're dishing out the top products, key features and guiding questions to ace your search.

Executive Summary

  • Time and expense tracking software automates expenses, tracks time and manages projects, helping teams boost productivity and efficiency.
  • The benefits of time and expense tracking are unified project management, timekeeping compliance, centralized communication, accurate reporting and streamlined reimbursements.
  • Key features include digital time trackers, expense tracking, reporting and analytics, integrations, mobile capabilities, billing and invoicing and location verification.
  • The key to finding the right software solution is asking the right questions internally and to vendors.
What This Guide Covers:

What Is Time and Expense Tracking Software?

Time and expense tracking software is a solution for recording employee hours, managing expenses and getting a full-scope view of productivity. It streamlines project management by automating timesheets, expense reports and forecasting project costs. Centralize invoices, automate time tracking and get insight into exactly where time goes for budgeting future projects.

Whether your employees are scattered worldwide or under one roof, empowering your staff to track their own time and expenses is crucial for accuracy and accountability.

Related Categories

According to the Society for Human Resource Management, roughly half of workers seek remote opportunities. So, mobile time tracking and invoicing isn’t a trend; it’s a pivotal component for error-free timesheets. Create an accountable crew, easily share important docs and tap into geofenced timesheets anytime, anywhere.

Primary Benefits

Whether you're a small-town shop or a Fortune 500 bigwig, an A-list time and expense tracking software simplifies time tracking and managing expenses. See the different ways below!

Primary Benefits of Time and Expense Tracking Software

Get Accurate Reporting

Take the guesswork out of how your employees spend time and money with automated reports. Simplify revenue forecasting with insight into client spending data, custom reports in real-time and identify trends for boosting profits.

Improve Timekeeping Compliance

Reducing errors, eliminating buddy punching and avoiding unexpected time off or overtime is challenging, especially with remote work spreading everyone out instead of centralizing at the office. Time and expense tracking software automates time and expense reporting, securing accurate information and ensuring compliance with labor laws like the Fair Labor Standards Act.

Streamline Reimbursements

Automate your expense reports and create task dependencies, eliminating potential missed steps. Seamlessly capture and upload receipts for auto filling forms. Expedite processing by establishing a hierarchy of approvers so that someone’s absence doesn’t slow the process down.

Centralize Communication

Approve time off and attach documents to expense reports through single-click processes. Time and expense management software merges communication for real-time collaboration across the board.

Key Features & Functionality

Digital Time Tracker

Approve timesheets and track time with a single click. Stay on top of planned leave or unplanned overtime with time off reminders and submission history alerts.
Expense Tracker

Automate and submit expense reports with corresponding documents, like receipts or photos, reducing discrepancies and budget overruns.
Reporting and Analytics

Empower data-driven decisions using real-time reports identifying trends, billable hours and project expenses. Set up automated reporting to receive and export customizable insights.
Integrations

Sync data to pre-existing applications for optimal support. Bundle it with accounting, payroll and project management software, streamlining work from a central application.
Mobile App

Tracks employee locations from the app using geolocation and cell phone data, ensuring accurate timekeeping and reducing time theft. Even submit entries on the go with offline capabilities, cutting down on missed time entries.
Billing and Invoicing

Save time on tedious billing and invoicing by logging billable hours and generating sample invoices from previous projects. Create and monitor expense reports to share internally or with clients without delay.
Location Verification

Track commute and time entries with GPS tracking. Manage remote employees using geofencing capabilities to reject or approve submissions.

Software Comparison Strategy

Ready to dive into the deep and varied time and expense tracking software jungle? It’s like shopping at a mega-mall — with so many options everywhere that it can feel overwhelming. How do you get all the required features without overspending? The answer: Knowing your must-haves drowns out your recurring woes.

Start by making a list of must-have benefits and features. Note any recurring issues you've experienced and think about how a new solution knocks out those roadblocks. Consider how many people use the software daily and how much time you spend training.

Once you've analyzed your internal needs, focus on determining a vendor. Online reviews, industry guides and colleagues' recommendations are all excellent references. Some vendors also provide free trials, empowering you to try before you buy.

Like a store directory helps you from getting lost, check out our Lean Selection Methodology for further support.

Cost & Pricing Considerations

Pricing options for time and expense tracking software can vary based on the business size, number of employees and other factors like installation fees. Typically, there’s a monthly or annual subscription fee or upfront cost.

Most vendors' costs depend on these critical factors:

  • Comprehensive and advanced features
  • Number of users
  • Customization

Also, keep integration options in mind. The price can be influenced by integrating with your existing human resource information system.

Lastly, most vendors provide essential support, though some may charge extra for more in-depth training. Free trials are a great way to try the system before committing fully.

The Most Popular Time and Expense Tracking Software

Paycom

Paycom is a payroll and HR tool taking care of core payroll duties, like paying employees, tracking hours, generating schedules and monitoring finances. The cloud-based platform streamlines tax calculations, tracks expenses and organizes performance reviews. Scheduling tools enable dragging and dropping information for complete schedules in minutes.

Compliance is a crucial aspect of payroll. Paycom's built-in reporting monitors compliance with regulations and relevant laws, ensuring you're always guideline-compliant. The reporting feature also helps manage time and attendance, detecting recurring schedule errors and helping prevent future productivity bottlenecks.

Paycom

General overview of the software.

Workday

Workday HCM is a SaaS HR system for expense tracking, leave management and time tracking. Manage expenses on the go with mobile receipt scanning, set spending limits and detect productivity trends.

The smart calendar feature ensures organized leave management, tracking different types of absences and helping analyze PTO carryover. You can also remotely approve and view time tracked from any device and get notifications on issues like missed time entries, reducing errors.

Workday

Talent Acquisition Dashboard.

Paychex

This software is a payment processing system with timekeeping and other human resource requirements bundled in one package. Whether you’re a freelancer or working for a large enterprise, Paychex has features that can help. One such feature is mobile compatibility, which allows you to pick up on a task using your phone exactly where you left off on your computer.

Paychex

Paychex check date function.

 

 

Questions To Ask

Streamline your search for the perfect time and expense tracking solution with the following guiding questions:

  • What’s my budget?
  • Would I prefer a subscription or a one-time upfront payment?
  • How many employees use the software daily?
  • Will employees need training?
  • Is on-premises or SaaS the best fit?
  • Will the capabilities appeal to the characteristics of our workforce?
  • What kind of IT support will I provide for this software?
  • What type of payroll am I running?
  • What extra capabilities do I need this software to have?
  • What critical pain points do I face with time and expense tracking?
  • What must-have features resolve those pain points?

Time and Expense Tracking Key Questions To Ask

After you’ve squared things away internally, it’s time to consider what questions to ask vendors to ensure you’re getting exactly what you need.

  • Does this product require training?
  • How long is onboarding typically?
  • Do you have industry-specific experience?
  • Will this application integrate well with other systems, or is manual migration needed?
  • What is the cost structure for this software?
  • Does the software require license renewals?
  • What kind of customer support does this software come with?
  • What integrations does the software offer?
  • What’s your product roadmap?

Next Steps

Any business’s success ultimately depends on its staff and finances. Time and expense tracking tie the people and the pennies together, giving you the necessary productivity and budgetary boosts!

Time and expense tracking solutions automate expense reporting and timekeeping, saving you from hours spent manually budgeting via spreadsheets or filling out timesheets. If you're ready to simplify managing your time and expenses, it's time to switch your software, ensuring accurate financial records and compliance.

Ready to take the next step? Check out our free comparison report for more information on the top time and expense leaders. Good luck!

Product Comparisons

Additional Resources

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Khaleel
By Khaleel Hayes
Technical Content Writer
Khaleel Hayes is a Technical Content Writer for SelectHub, with over 4 years of experience crafting content for manufacturing, PLM, ERP and technology selection audiences. He's also a freelance writer in his spare time. His body of work includes poetry, short plays, feature articles and film reviews either self-published or in Denver publications. He graduated with a B.A. in Journalism and an English minor from Metropolitan State University of Denver in May 2018. When not writing, he enjoys classic movies and music, tasty burgers, tasteful bookstores, and breathtaking art and photography.
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Joan
Technical Research By Joan Akash
Senior Analyst
Joan Akash, a Senior Research Analyst at SelectHub, holds a Post-Graduate Diploma in Management with a specialization in Marketing. Her expertise as a researcher and reviewer spans diverse software categories, including Project Management, Customer Relationship Management, Live Chat, and Help Desk. Beyond her professional pursuits, Joan is spiritually driven, with a passion for teaching children and a penchant for reading biblical blogs and crafting poetry.
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Manan
Technical Review By Manan Roy
Principal Analyst
Manan is a native of Tezpur, Assam (India), who currently lives in Kolkata, West Bengal (India). At SelectHub, he works on categories like CRM, HR, PPM, BI, and EHR. He has a Bachelor of Technology in CSE from The Gandhi Institute of Engineering and Technology, a Master of Technology from The Institute of Engineering and Management IT, and an MBA in Finance from St. Xavier's College. He's published two research papers, one in a conference and the other in a journal, during his Master of Technology.
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Hunter
Edited By Hunter Lowe
Content Editor
Hunter Lowe is a Content Editor, Writer and Market Analyst at SelectHub. His team covers categories that range from ERP and business intelligence to transportation and supply chain management. Hunter is an avid reader and Dungeons and Dragons addict who studied English and Creative Writing through college. In his free time, you'll likely find him devising new dungeons for his players to explore, checking out the latest video games, writing his next horror story or running around with his daughter.
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Joe
Edited By Joe Evans
Content Editor
Joe Evans is an Editor and Senior Market Analyst at SelectHub. A seasoned professional wordsmith, he has a bachelor's degree in journalism and electronic media and a decade of professional expertise in crafting top-tier digital content for niche online brands. He leads his small yet formidable team in producing helpful, compelling content in vital categories like HR, payroll, talent management, performance management, marketing automation home health, MES. When not editing and writing, he enjoys sports, quality time with family and dogs, and remains constantly in pursuit of something new and interesting to read or listen to.
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