Last Reviewed: November 18th, 2024

Best Video Interview Software Of 2024

What is Video Interview Software?

Video interview software is like a virtual handshake for the modern recruiter, facilitating efficient screening and selection. Traditional in-person interviews can be time-consuming and geographically restrictive. This software eliminates those hurdles by allowing interviews to happen anytime, anywhere. Imagine a world where you can interview top talent across the globe without the hassle of scheduling conflicts or travel costs. Benefits abound: faster hiring times by casting a wider net for candidates, a more standardized interview process for fair evaluation, and the ability to record interviews for future reference or team collaboration. Emerging features like AI-powered skills assessments and sentiment analysis can provide deeper insights into candidate suitability. Recruiters in fast-paced industries and those seeking geographically diverse talent pools benefit most. While technical difficulties and lack of personal connection are potential drawbacks, the increased efficiency, cost savings, and access to a wider range of qualified candidates make video interview software a valuable tool in today's competitive hiring landscape.

What Are The Key Benefits of Video Interview Software?

  • Faster Time-to-Hire
  • Wider Candidate Pool Access
  • Reduced Scheduling Hassles
  • Standardized Interview Process
  • Improved Candidate Assessment
  • Increased Interview Flexibility
  • Cost-Effective Hiring Process
  • Enhanced Collaboration & Review
  • Scalable for High-Volume Hiring
  • Data-Driven Hiring Decisions
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Overall

Based on the latest available data collected by SelectHub for 98 solutions, we determined the following solutions are the best Video Interview Software overall:

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Why We Picked Paylocity

Paylocity is a user-friendly HCM solution that works well for SMBs and delivers an array of features such as payroll management, hiring and talent management in a unified suite. Self-service capabilities help employees access their information. Some users found issues with its payroll, tracking and timesheet capabilities, reducing accuracy and limiting what can be done. However, it offers an intuitive interface, with tools like onboarding and PTO that make tasks easier while speeding up processes. Businesses looking for an end-to-end system to manage HR functions should consider this as a good contender.

Pros & Cons

  • User-Friendly Interface: 60% of users suggested that the interface is user-friendly, with automated payroll and simplified workflows that make it easy to operate and monitor teams.
  • Unified Dashboard: Paylocity enables HRIS, payroll, timekeeping and admin-related tasks to be handled from a single location, according to 60% of users.
  • Performance Benefits: It eases task management for essential activities such as checking time off balances and paychecks, conducting goal assessments and achievements, performing year-end reviews, and more.
  • Easy PTO: It’s easy to use and implement in a day-to-day work routine, with 30% of users mentioning they can check staff availability before approving leaves.
  • Streamlined Onboarding: The onboarding process checks in candidates and sends paperwork before they start, making it 10%-20% easier for admin setup and paperwork completion according to users.
  • Support Team: Paylocity's support process is lengthy according to 30% of users, requiring a lot of back and forth to get an issue resolved, which usually takes days.
  • Cumbersome Payroll: The payroll module requires set up by different people and doesn’t function accurately according to 10% of users.
  • Timesheets: Tracking time is difficult, as Paylocity doesn’t update and capture time entries until a shift is completed.
  • System Logouts: Despite automation, additional verification is required when logging in, causing 10% of users to completely exit and then log in again.
  • Tracking: Tracking functionality doesn’t work well for all the features in the experience of 10%-20% of users.

Key Features

  • Payroll: Companies can simplify multiple financial tasks related to payroll with this feature. It automates payroll processes and takes care of tax compliance, expense reimbursements into paychecks, garnishment services and custom reports that derive whatever data that’s needed. It provides employees with the flexibility to access a portion of their earned wages when needed. 
  • Workforce Management: This feature helps eliminate the need for manual tracking of tasks, reduces administrative work and maintains accurate records of individual employees. The review forms can be customized to promote employees to set goals via an insight chart. 
  • Employee Self-Service: The software provides users with admin analytics, 24/7 secure access, enrollment and insurance access, and internal plans. This feature helps employees and employers to access, update, enroll and administer data respectively. 
  • Time and Labor Management: Workers can clock in and out via the mobile app, and managers can set geofencing rules that ensure accurate clock-punching. It also syncs with payroll automatically and allows managers to create and adjust schedules as needed, without manually correcting payroll data. 
  • Data Insights: The platform allows users to access demographic information, utilization, headcount, labor costs, position insights, turnover and retention. It also features real-time employee data, analytics for employment trends, strategic hiring and budgeting decisions, and programs to build a diverse workforce. 
  • Reports: The system comes with over 100 standard reports along with an ad hoc reporting tool. Users can schedule reports to automatically generate and track key reports with a favorites feature. 
  • Compensation Management: With this feature, administrators can configure settings such as the approval process and eligibility requirements. It also supports the customization of compensation plans to match organizational pay cycles. Company leaders gain a view into budgets and allocations, while managers can provide increases and view employee data like performance and pay history.  
  • Marketplace Integrations: Organizations can extend Paylocity’s capabilities to streamline the payroll regularity and HR data management across all policies. The solution connects with partner solutions in 20 categories, including single sign-on (SSO), ERP and a variety of HR-related functions. More than 300 integrations are available in the vendor marketplace. Data can flow into or out of Paylocity, or in both directions, depending on the integration. 
Start Price
$400
Monthly
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Why We Picked Jobvite

Jobvite emerges as a strong contender, offering a comprehensive suite of tools to streamline the hiring process. User feedback from the past year sheds light on Jobvite's strengths, weaknesses, and unique attributes, painting a picture of its suitability for various organizations.

Jobvite consistently receives praise for its user-friendly interface and intuitive design. Recruiters appreciate the platform's ease of use, allowing them to quickly adapt and maximize their productivity. The ability to customize the platform to align with specific workflows and branding requirements further enhances its appeal. Jobvite's extensive feature set, encompassing applicant tracking, candidate relationship management, onboarding, and robust reporting capabilities, positions it as a comprehensive solution for managing the entire recruitment lifecycle. Users highlight the platform's AI-powered features, such as automated candidate sourcing and personalized job recommendations, as valuable tools for optimizing recruitment efforts. However, some users note that the extensive features can lead to a steeper learning curve for new users, requiring dedicated training and support.

Jobvite distinguishes itself through its emphasis on candidate engagement and communication. The platform facilitates seamless interactions with candidates through various channels, including email, text messaging, and a branded career site. This focus on building strong candidate relationships aligns with the evolving expectations of today's job seekers. While Jobvite's pricing structure may be higher compared to some competitors, users generally perceive the value proposition as justified, considering the platform's comprehensive features and scalability. Jobvite is particularly well-suited for mid-sized to large organizations with complex recruitment needs and a desire to elevate their candidate experience. The platform's robust functionality, scalability, and focus on automation empower these organizations to streamline their hiring processes, attract top talent, and achieve their recruitment goals efficiently.

Pros & Cons

  • User Experience (UE): The system is user-friendly and easy to learn, according to 80% of users.
  • Support: According to 70% of users who reviewed the customer support team found them to be reliable and helpful.
  • Functionality: About 70% of users who mentioned this pro said Jobvite is equipped with robust functionality.
  • Integration: Regarding this feature, approximately 89% of users said that integrations create a seamless and synchronized recruiting experience.
  • Automation: According to 67% of users who reviewed this, users save time throughout the hiring cycle due to automation capabilities.
  • Reporting: The out-of-box reports are lacking and custom reports are complex to generate, according to 82% of users.
  • Customization: According to 67% of users who reviewed this con, customizations are difficult to complete and often require intervention.
  • Performance: About 60% of users who mentioned performance said the system can be slow and lags at times.

Key Features

  • Applicant Tracking System (ATS):  The platform enables users to effortlessly collect and sort resumes, as well as various other recruitment tasks. 
  • Customer Relationship Management (CRM): Manage candidate sourcing, post open positions to job boards and manage your talent pool with the CRM. 
  • Employee Referrals:  Send job invites via email and social networking platforms.  
  • Social Recruiting:  Post current job openings to more than 300 social networks. 
  • Branded Career Sites:  Leverage the easy-to-use career sites to develop branded career sites.  
  • SMS Capabilities: Leverage automation to answer questions with the text-based application process. This fosters a fast-paced hiring process.  
  • Analytics: Visual analytics that can integrate with other systems provide business insights that help users refine the recruiting process.  

Pricing

License/Subscription Cost Two pricing models:
  • License-based
  • Monthly subscription model: pricing is based on the number of users
Maintenance Cost
  • Maintenance cost is additional to the license or subscription fee
Installation/Implementation Cost
  • This cost is additional to the license or subscription fee. This cost includes implementation support provided by Jobvite.
Customization Cost
  • The customization cost will vary depending on specific business needs.
Data Migration Cost/Change Management/Upfront Switching Cost
  • The cost will vary depending on the complexity of the data, the amount of data, the current system and various other factors.
Recurring/Renewal Costs
  • This cost is included in the subscription or license fee and is based on the number of users, customizations, implementations, and level of support.
Start Price
$500
Monthly
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Why We Picked SmartRecruiters

With five ‘pros’ and only two ‘cons’, SmartRecruiter is rated well by its customers. The system is easy to navigate, offers seamless integration, robust functionality, reliable support and a fair ROI. Users say that post-implementation, it helps them save time, shorten the hiring cycle and manage a larger volume of candidates. However, users complained of issues relating to bugs, updates, lack of customization options and the process of implementing customizations.

Pros & Cons

  • UI/UX: SmartRecruiters is user-friendly and provides intuitive navigation, according to 100% of users who discussed the interface in reviews.
  • Integration: According to 75% of users who reviewed this capability, integration options are plentiful and integrations are typically simple to complete.
  • Functionality: About 55% of users who mentioned it said the system provides robust functionality, though some users criticized the lack of capabilities for fundamental recruiting needs.
  • Support: Regarding this feature, approximately 100% of users said that the customer support team was responsive and helpful.
  • ROI: According to 89% of users who reviewed this, SmartRecruiters simplified the recruiting process and provided a fair ROI.
  • Customization: Customizations can be difficult to complete, according to 50% of users who discussed it in their reviews.
  • Bugs and Updates: According to 50% of users who reviewed this con, bugs appear semi-frequently and system updates can be disruptive.

Key Features

  • Job Posting: Post jobs across multiple job boards. The system is able to identify the best platforms to source candidates from and measure hiring costs. 
  • Applicant Tracking System (ATS): Utilize customizable filters and keyword searches to track candidates and workflows. Tracking applicants provides hiring managers with high-level insights into overall performance. 
  • Job Offer: Extend offers to candidates directly through the platform with SmartRecruiters’ offer letter templates and configurable forms. 
  • Data Analytics and Reporting: Leverage recruiting data with real-time dashboards and reports. Build custom reports, on-demand historical data and measure hiring success with KPIs.  
  • Configurable Workflows: Users can automate and customize their workflows. The drag-and-drop interface allows users to quickly build new hiring processes. 
  • Integration: SmartRecruiter offers integrations with more than 350 third-party vendors. These integrations are all available to users at no additional cost and can be implemented into workflows with a few clicks. 
  • Artificial Intelligence: AI recruiting technology provides intelligent candidate suggestions, search for candidates across internal and external databases and access to optional automated job alerts and job recommendations.  

Pricing

License/Subscription Cost
  • Subscription-based pricing model
Maintenance Cost
  • Three support packages are available
  • Support is available via phone, email, online chat, in-person training as well as a variety of other resources
Installation/Implementation Cost
  • Four implementation packages are available: SmartStandard, SMartPremium, SmartPlatinum and Custom
Customization Cost
  • Cost varies depending on the functional requirements or modules added based on business requirements
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost varies depending on the current software, amount of data to be migrated, availability of migration tools, complexity of data and gaps between the existing and the new system
Recurring/Renewal Costs
  • Cost is included in the subscription fee
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Why We Picked Zoho Recruit

Customers like Zoho Recruit and show it with predominantly glowing reviews. They applauded the system’s ability to save them time and money, and its useful features make it worthwhile. However, there’s some dissatisfaction with the lack of adequate documentation, training and support to lessen the steep learning curve.

I recently had the chance to run a 15-day free trial of Zoho Recruit’s desktop version. The homepage offers a structured view of the hiring pipeline for each job. You can add widgets and prioritize components to curate personalized interfaces that gel with your style and needs.

Important metrics like time-to-hire, time-to-fill, offer acceptance rate and age of job are easily accessible, and you can monitor them by applying filters based on users or timelines. Spaces like upcoming interviews and activity logs further simplify the hiring process.

I personally appreciated the amount of filtering and sorting options available for viewing applications. I could create jobs using readily available templates or by making manual entries. If your organization has a referral program, Zoho Recruit also lets you track candidates referred to different job openings.

Pros & Cons

  • Automation: The system saves time by automating manual tasks, according to users who discussed automation in their reviews.
  • User Experience: Users say the system is easy to use. They also like the intuitive interface that makes navigation easy.
  • Customization: Users said that the system is able to adapt to their recruiting processes and preferences.
  • Cost: According to users who reviewed this aspect, the platform is fairly priced and affordable, even for startup companies.
  • Customer Support: Users who reviewed this aspect complained about poor customer service, delayed responses and lack of assistance in times of need.
  • Learning Curve: According to users, this software comes with a steep learning curve, especially for beginners.

Key Features

  • Resume Extractor: Use the Resume Inbox to automatically extract resumes as attachments from emails, or use the specialized tools to extract resumes from LinkedIn and other pages.
  • Integration: Connect the system to Google Docs, Calendar and a variety of other Zoho solutions with third-party integrations to automate data entry.
  • Communication: Besides automated email response facilities, you can also use customizable email templates to send emails manually. WhatsApp integration and SMS options make communication seamless and efficient.
  • Mobile App: Schedule interviews, track job openings and share information with the team using the Zoho Recruit mobile app, which is compatible with both iOS and Android devices.
  • Dashboards: Track and assess data and view job statuses, interview schedules and employee information through the platform’s activity dashboards.
  • Onboarding: Create digital onboarding forms like benefits enrollment, confidentiality agreements and compliance statements.

Pricing

License/Subscription Cost
  • Subscription-based pricing model
  • Discounts are available for nonprofit organizations
Maintenance Cost
  • Included in the subscription fee
Installation/Implementation Cost
  • Included in the subscription fee
  • Provides support for users implementing the new software via a dedicated tutorial section on the website and a YouTube channel
  • Online tutorials cover a variety of topics including organizational settings, personal settings, user permissions and territory management
Customization Cost
  • Cost varies depending on the subscription plan selected
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost varies depending on the amount of data to be migrated, availability of migration tools, complexity of data and gaps between the existing and new system
Recurring/Renewal Costs
  • Included in the subscription fee
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Why We Picked iCIMS

ICIMS is a top-rated recruitment system - with satisfied customers, only two ‘cons’ were identified versus five ‘pros’ throughout the review synopsis process. While reporting was reviewed as highly robust, some users complained that custom reports were difficult to create. The system comes with intuitive navigation and top-notch support, but users said customizations can be difficult to manage without prior IT experience and a couple of reviewers mentioned that there are some core recruiting processes that are left out in terms of functionality.

Pros & Cons

  • Reporting: The reporting feature is incredibly robust and provides valuable recruiting insights, according to 87% of users.
  • UE: According to 90% of users who reviewed this pro, the system is easy to navigate and a friendly user experience comes once users are trained up.
  • Support: About 95% of users who mentioned this pro said customer support is very friendly, helpful and responsive.
  • Customization: Regarding this feature, approximately 94% of users said that customizations allow users to adapt the system to their needs.
  • Functionality: According to 80% of users who reviewed this, the system is equipped with robust functionality that can manage the entire recruiting process.
  • Implementation: Implementation can be complex because there’s a learning curve, according to 67% of users.
  • Resume Management: According to 100% of users who reviewed this con, the resume management feature poses frequent issues and isn’t the best solution on the market.

Key Features

  • Google Integrations:  Connect with candidates directly through Google. ICIMS connects through the popular search engine, reducing costs and improving the overall applicant experience. 
  • White Labeling: The system supports branding all communication with candidates. Users can also import information from their social media and upload resumes using Google Drive, Dropbox or OneDrive. 
  • Job Posting: Post unlimited jobs across a variety of job boards. One-click posting allows recruiters to easily post jobs on multiple sites to find the best candidates.  
  • Mobile:  With the Advanced Communications Suite, recruiters can leverage the benefits of text messaging, live chat and artificial intelligence. This feature allows users to consolidate all communications in one place. 
  • Onboarding: By storing and tracking forms, iCIMS Recruit can automate onboarding. The system also assists with completing I-9’s and e-verify submissions for new hires. 
  • Reporting and Analytics:  By providing 360-degree visibility into the recruitment and hiring process, it gives users insights into what processes are working well for the organization and which processes can be improved. 

Pricing

License/Subscription Cost
  • Subscription-based pricing model
  • Pricing is based on the number of users, number of products and integration with any iCIMS partners
Maintenance Cost
  • Included in the subscription fee
  • Users can access web-based and phone support five days a week, as well as support via the support site
Installation/Implementation Cost
  • Users ust pay a one-time setup fee in addition to the subscription fee
  • A dedicated implementation team ensures succcessful roll-out across the organization
Customization Cost
  • Cost varies depending on the applications adn modules added
  • Provides access to flexible options for customization, which can be done by the users directly or with the help of an iCIMS team
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost is based on the amount of data to be migrated, consolidated and validated, plus tthe complexity and availability of migration tools
Recurring/Renewal Costs
  • Cost is included in the subscription fee
Start Price
$75
Monthly
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Why We Picked JazzHR

JazzHR is a solution for companies looking for help with recruitment and other related HR tasks. It offers a simple, intuitive interface, which is good for new users as they can easily learn and start using it. Syndicated job postings is another pro that many users highlight. Customer support is quick and effective as well. However, lack of a mobile app and inadequate templates for reports are two considerable drawbacks. Lastly, it lacks several important features offered by competing platforms. Small and medium businesses that can do without a mobile app and are strictly looking for recruiting capabilities may find it a good option.

Pros & Cons

  • User-Friendly Interface: All reviews on this aspect reveal that it has an intuitive interface that makes it easy to learn the software and use its functions.
  • Syndicated Job Postings: According to all reviews on this topic, the ability to have postings be visible on several job boards and platforms at once is a benefit.
  • Customer Support: User support is resourceful, quick and helpful, as 100% of reviews on this feature indicate.
  • Mobile App: According to 100% of reviews on this feature, the lack of a mobile app makes using the system challenging and less effective, as the browser site isn’t optimized for mobile devices.
  • Lack of Features: The software comes up short on the variety of features offered in comparison to other HR solutions, as per all reviews mentioning this element.
  • Report Templates: The report templates and capabilities are limited and complicated, especially in the basic package, as all reviews on the topic suggest.

Key Features

  • Post Syndication: Enables posting to paid as well as free job boards and publishing on various social media platforms to reach the maximum number of job searchers. 
  • Job Posting: Recruiters can post job openings on several paid and free job boards in one click. Use pay-per-post and pay-per-click features to purchase job traffic online and attract more candidates. 
  • Mobile App: Lets job seekers browse and apply for open positions through their mobile phones, which enhances their experience and creates a better impression of the brand. 
  • Fully Customizable Templates: Create custom templates and designs at every level within the application process with an intuitive and integrated platform. 
  • Collaborative Candidate Selection: Team members can cast their votes in favor or against an applicant’s selection, enabling them to decide the best fit together as a team. 
  • Customizable Workflows: Provide consistent messages to candidates to keep them in the loop throughout the whole hiring process. 
  • Customized Career Page: Build from scratch or integrate an existing one with JazzHR’s page to present a personalized look and feel. 
  • Candidate Categories: Talent managers can organize applicants into several groups, categorizing them based on their personalized requirements. 
  • Candidate Ranking: Offers a centralized location for ranking applicants based on several criteria to better organize a talent pool. 
  • Calendar Sync: Integrates with most of the prominent scheduling tools and enables hiring teams to schedule synchronized invites through their calendar, all with a single click. 
  • On-Time Alerts: Send alerts about potential hires to team members’ inboxes, ensuring that everyone is on the same page. 
  • Offer Letter Templates: Provides token embed form fields in Word docs, which recruiters can later use as offer letter templates. 
  • Version Controlled Drafts: Retrieve drafts of declined offers or previous versions of a document at any point in time. 
  • Electronic Signatures: Expedites onboarding stages and pre-employment procedures. 
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Why We Picked Paycor Recruiting

The system provides a comprehensive solution for onboarding and recruitment, payroll processing, maintaining time and attendance, tax reporting and conducting performance reviews. The user-friendly and intuitive user interface offers a seamless user experience. However many users face issues with the support as the support team doesn’t resolve queries quickly. Also, seamless module integration is a challenge according to the users.

Pros & Cons

  • User-friendliness: According to 100% users, the solution is user-friendly and intuitive.
  • Analytics and Reporting: About 80% of users who mentioned this pro said the analytics and reporting features are efficient and it doesn’t take much time to prepare detailed reports.
  • Training: Regarding this feature, approximately 70% of users said that training modules help them to use the system with ease.
  • Onboarding and Recruiting: According to 70% of users who reviewed this pro, the system simplifies the overall process of onboarding and recruiting.
  • Inefficient Support: Around 88% of the users who reviewed its performance said that the platform is resource-hungry and slows down when processing complex datasets.
  • Time Cards: According to 66% of users who reviewed this con, they faced issues with time cards especially due to different time zones. It results in errors in payroll calculations for the employees working on an hourly rate.
  • Module Integration: About 60% of users who mentioned this con said they faced issues with module integrations within the software.

Key Features

  • Applicant Tracking:  Optimize all critical recruiting processes to ensure accurate and efficient recruiting. The ATS provides up-to-date information on all candidates so that users never pass up on the right candidate for a key position. 
  • Customizable Job Applications:  Access applications in Spanish and English and leverage out-of-the-box compliance tools to make the application process simple. 
  • Referrals and Communication: The system rewards employees for referring job applicants. It includes a simple tool for team members/employees to quickly share job opportunities via personal and social networks. 
  • Compliance Reports: Maintain compliance with OFCCP and EEO regulations and automate tracking of rejected applicants, hiring offers and flow logs. 
  • Recruitment Dashboards: Pre-built dashboards include all of the vital overview pages hiring managers need. Teams can gain visibility into their upcoming tasks and the candidate pipeline. 
  • Background Checks: Paycor Recruiting moves all private hiring information away from the business to a team of experts. All background check results are locked behind a password for extra security, and applicants can view their information through a secure login. 
  • Hiring Reports: The system automatically fixes and maintains proper formatting for all reports so that decision makers get the most up-to-date and accurate information on candidates. 
  • Robust Analytics: Transform complex data into easily digestible visualizations to predict trends and make effective business decisions that can have a great impact on the employees and the organization as a whole. 
  • ScoreCards: Assign scores to the prospective employees based on their performance during the onboarding process. 
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Why We Picked JobAdder

Is JobAdder the *recruiter*ment you need to take your hiring to the next level? Recent user reviews suggest that JobAdder is a robust applicant tracking system (ATS) that excels in several key areas. Users praise its customizability, noting that it can be tailored to fit the specific needs of different organizations and recruitment workflows. For example, users highlight the flexibility in setting up custom application forms and pipelines, which allows for a more streamlined and efficient hiring process.

However, JobAdder is not without its drawbacks. Some users have reported issues with the platform's user interface, finding it less intuitive than competitors like Workday or Greenhouse. Others have expressed frustration with limitations in reporting functionality, making it difficult to extract meaningful insights from hiring data. Despite these criticisms, many users appreciate JobAdder's comprehensive feature set and its ability to integrate with other HR tools. This makes it particularly well-suited for small to medium-sized businesses that require a powerful yet affordable ATS solution to manage their recruitment efforts effectively.

Pros & Cons

  • Expert Customer Support: The support team is proactive in handling user queries and resolving issues during implementation, according to 100% of users.
  • Intuitive User-Experience: According to 100% of users who reviewed this pro, the solution provides a seamless user experience.
  • Integration: About 67% of users who mentioned this pro said it facilitates smooth integration with other platforms.
  • Usability: Regarding this feature, approximately 100% of users said that it is easy to use.
  • Customizable CRM: According to 80% of users who reviewed this said, the CRM can be customized according to the business requirements.
  • Advanced Reporting Capabilities: It doesn’t provide advanced reporting capabilities, according to 71% of users.
  • Navigation: According to 67% of users who reviewed this con, they faced navigation issues with the software.

Key Features

  • Advanced Search Functionality: Source the right candidates from various sites with the ATS’s advanced search functionality. 
  • Intuitive Interface: Skim through the candidates, review resumes, schedule interviews and track the applicants’ progress throughout the recruitment life cycle. 
  • Email integration: Integrate the system with Gmail or Outlook inbox to synchronize email activities directly to JobAdder. Handle communication through phone or SMS. 
  • AI and Automation: Keep track of important metrics, automate workflows and key in information from anywhere with AI and automation capabilities. 
  • Web-driven Timesheets:  Configure and format timesheets, enter payroll start-dates and time-increments, log in to timesheets from any device and receive automated reminders. 
  • Vendor Management: Record and track activities against submitted candidates to the hiring managers to facilitate efficient vendor management to communicate with ease and save time. 
  • Advanced Contact Management: View and update tasks, job applications, companies and contacts in real-time with mobile apps. Review and rate job applications, read resumes and cover letters, record interview notes, manage tasks and much more, all in a tap. 
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Why We Picked Taleo

User reviews of Taleo paint a picture of a powerful talent management suite capable of streamlining recruitment processes and improving candidate experience. However, its strengths come with some limitations, prompting users to weigh its advantages against the competition. Many users praise Taleo's ease of use and comprehensive features, citing it as a significant improvement over other platforms like Workday and Greenhouse. The automated workflows and data-driven insights are particularly lauded for saving time and providing valuable recruitment intelligence. However, some users note a steeper learning curve compared to simpler solutions like BambooHR, emphasizing the importance of adequate training and support. One user states, "Taleo has helped us reduce our time to hire by 25%. The automation features are great, and we're able to get more qualified candidates in the door." However, another user expresses a concern, stating, "The platform can be overwhelming at first, especially if you're not familiar with similar systems. Training is crucial." Another recurring theme is Taleo's mobile accessibility, which users find crucial for engaging candidates and managing the hiring process on the go. A user highlights, "The mobile app is a game-changer. I can review applications and interview candidates from anywhere, which is incredibly convenient." However, some users lament the lack of certain features available only on the desktop version, highlighting the need for further mobile development. Ultimately, user reviews reveal Taleo's strengths in streamlining recruitment, enhancing candidate experience, and providing data-driven insights. While its complexity may be a hurdle for some, its powerful features and mobile accessibility hold significant appeal for organizations looking to optimize their talent acquisition process.

Pros & Cons

  • Streamlined Recruitment Process: Taleo automates tasks and workflows, reducing time to hire and administrative burden.
  • Improved Candidate Experience: User-friendly interface and mobile accessibility enhance candidate engagement.
  • Data-Driven Decision Making: Comprehensive reporting and analytics provide valuable insights into recruitment performance.
  • Scalability and Flexibility: Adapts to growing organizations and diverse recruitment needs.
  • Enhanced Talent Management: Integrates with other HR systems for a holistic talent management approach.
  • Complex Interface: Learning curve can be steep, especially for users unfamiliar with similar software.
  • Customization Limitations: Out-of-the-box features may not be flexible enough for specific workflows.
  • Limited Mobile Functionality: Mobile app lacks some features available in the desktop version.
  • Costly Add-Ons: Essential features like social recruiting often require additional fees.
  • Integration Challenges: Integrating Taleo with existing HR systems can be complex and time-consuming.

Key Features

  • Recruiting: Facilitate screening interviewing, creating job offers and hiring with the solution’s comprehensive recruiting tools. The system’s data metrics help to inform recruiters on the best hiring choices for the business. 
  • Performance Management: Provide employees with feedback from multiple sources on a variety of topics. The system can track both formal and informal reviews. This gives managers a clear picture of employee strengths and weaknesses. 
  • Employee Lifecycle Management: Build talent profiles to provide insights into employee skills and interests. This can assist managers and employees in collaborating on future career planning and development goals. Employees can look for advancement and development opportunities, while managers can use this tool to create and manage succession plans. 
  • Learning and Development: Managers can develop training curriculums for employees and foster mentorship programs with the learning and development feature. Managers can connect with their colleagues and employees to share learning resources and other content. 
  • Integration: Users can leverage the benefits of this system with other Oracle HCM Cloud solutions. The system can coexist with Oracle E-Business Suite and PeopleSoft. 
  • Configurable Workflows: Configure flexible candidate selection workflows customized to the recruiting process with specific talent requirements. 
  • Quick-filter Technology: Filter the best candidates smartly through innovative quick-filter technology. 
  • Hands-on Configuration Capabilities: Facilitates customization of workflows, data definitions and reporting specific to the user requirements. 

Pricing

License/Subscription Cost
  • Subscription-based pricing
  • Cost varies depending on the number of modules chosen and the number of users
Maintenance Cost
  • Cost is additional to the subscription fee
  • Oracle provides ongoing upgrades and customer support through LIfeTime Support Stages for Oracle Products
Installation/Implementation Cost
  • Cost is additional to the subscription fee
  • Cost varies depending on the number of users, system architecture, implementation scope and complexity, company size, industry, additional applications, add-ons and third-party integrations
Customization Cost
  • Cost varies depending on the functional requirements or modules added based on business requirements
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost varies depending on the current software, amount of data to be migrated, availability of migration tools, the complexity of data and gaps between the existing and new system
Recurring/Renewal Costs
  • Cost is included in the monthly subscription fee
Company Size
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Deployment
Cloud On-Premise
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Mac Windows Linux Chromebook Android

Why We Picked PCRecruiter

The system is well-suited for day-to-day recruitment tasks including job posting, creating workflows, candidate and client management. The bulk email feature is an advantage and can be incorporated into the marketing and recruiting campaigns. However, the training sessions aren’t elaborate enough to clearly explain the ins and outs of the solution.

Pros & Cons

  • Easy-to-use CRM: It facilitates search through keywords which makes it user-friendly and intuitive, according to 84% of users.
  • Customer Support: According to 100% of users who reviewed this pro, it has an impeccable customer service.
  • Synchronization and Integration: About 85% of users who mentioned this pro said it facilitates hassle-free synchronization of data and easy integration with other applications.
  • Customization: Regarding this feature, approximately 100% of users said that it provides excellent customization options that can tailor to dynamic business requirements.
  • Training: Training sessions delivered aren’t sufficient enough to use the software efficiently, according to 67% of users.
  • Reporting: According to 75% of users who reviewed this con, the reporting feature isn’t intuitive to use.

Key Features

  • Reporting: Generate reports based on data points, including timesheet information, interviews and productivity metrics. Managers can also utilize custom reporting options to generate unique reports based on business needs. 
  • Applicant Tracking System (ATS): Leverage the system’s customizable pipeline and rollup list features to track applicants throughout every stage of the hiring process. 
  • Boolean Search: Search through resumes, notes, keywords and more with the system’s Boolean search function. 
  • Job Posting:  Save positions to the system and automatically post them to the organization’s website, allowing candidates to search and apply for jobs directly through the business's website. 
  • Candidate Screening: Customize questionnaires and surveys to screen for qualified candidates based on specific requirements. 
  • Mobile App: Source candidates, review resumes, make calls, create activities and more directly through PCRecruiter’s mobile app. 
  • Globalization/Localization: Deployed in 70 countries and customized to work in local currencies and languages. 
  • Data Import: Import contacts from Microsoft Outlook, Google contacts or CSV files directly into the solution. 
  • HR Analytics: Create visually appealing line graphs, bar charts, bubble charts to predict trends and analyze the efforts put into placements. 

Pricing

License/Subscription Cost
  • License-based pricing is available for on-premise deployment
  • Subscription-based pricing is available for the cloud-based version of the system
Maintenance Cost
  • Cloud-based subscribers have access to standard support services, with specialized support available for an additional fee
  • An additional maintenance cost is charged annually for on-premise users
Installation/Implementation Cost
  • Cost is additional to the subscription/licensing fee
Customization Cost
  • Cost varies depending on the functional requirements, such as background checks, drug screens or financials
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost varies depending on the amount of data to be migrated, complexity of data and any gaps between the new and existing system
Recurring/Renewal Costs
  • Cost is included in the license/monthly subscription fee

COMPARE THE BEST Video Interview Software

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All Video Interview Software (98 found)

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Taleo

by Oracle America
Taleo
Taleo assists companies in attracting, engaging, and managing their talent through its cloud-based talent management suite. It streamlines the entire recruitment process, from job posting and candidate sourcing to onboarding and performance management. Taleo is best suited for mid-sized and large organizations with complex hiring needs and high applicant volumes. Its robust features and scalability make it ideal for managing a diverse workforce and ensuring a smooth recruitment experience. Some of the key benefits of Taleo include improved efficiency, reduced costs, enhanced candidate experience, and better data-driven decision making. Its popular features include career portal, social recruiting tools, applicant tracking system, performance management, and learning management. User reviews highlight Taleo’s ease of use, comprehensive features, and strong customer support. However, some users noted the complexity of the platform and the occasional technical glitches. Pricing for Taleo is based on the number of users and modules required. The cost can range from a few thousand dollars per year to tens of thousands, depending on the specific needs of the organization. Pros Easy to use Comprehensive features Strong customer support Improved efficiency Reduced costs Cons Complex platform Technical glitches High cost for small businesses Limited customization Steep learning curve
User Sentiment User satisfaction level icon: good
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

SumTotal

by SumTotal Systems
SumTotal
SumTotal is a cloud-based HR Management software catering to mid-sized to large organizations. It packs a comprehensive suite of features covering talent acquisition, learning development, workforce management, and performance management. Users praise its robust reporting analytics, rich learning library, and mobile-friendly accessibility. However, the extensive customization options and powerful tools come with a steeper learning curve for administrators. Additionally, SumTotal's potential for high integration costs and higher price point compared to basic solutions make it less suitable for smaller companies. While some users struggle with complex content creation tools and limited instructor-led options, SumTotal shines in its ability to scale and adapt to dynamic needs, making it a strong contender for organizations seeking a feature-rich, customizable HR management platform, especially those with substantial training requirements and a dispersed workforce. Pros Comprehensive learning library Robust reporting analytics Scalable for large organizations Mobile-friendly learning Customizable user experience Cons Steep learning curve for admins Limited instructor-led options Complex content creation tools Potentially high integration costs Pricey for smaller companies
User Sentiment User satisfaction level icon: fair
Cost Breakdown
$10 or less
Company Size
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Deployment
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Buyer's Guide

Video Interview Software Is All About Connecting With Talent From Any Location  

Video Interview BG Intro

Interviews are undeniably crucial in recruitment, but dealing with logistics can be a real headache. Fortunately, there’s a solution: video interview software. By adding this tool to your recruitment tech, your hiring managers and candidates can bid farewell to stuffy meeting rooms and scheduling conflicts and say hello to a streamlined hiring experience that saves time and effort for everyone involved.

In this guide, we’ll cover everything you need to know about virtual interview solutions, from the top benefits to key features to trends to follow. Once you’re familiar with the basics, we’ll lay out resources to help you kickstart your software selection process.

Executive Summary

  • Evaluate talent with live one-on-one sessions or shareable recorded video interviews.
  • Video interview tools standardize and streamline the interview process, helping you screen candidates efficiently.
  • Create well-organized custom workflows and rely on interview analytics to generate actionable reports and candidate shortlists.
  • Asking internal questions helps you understand your company-specific hiring requirements and software needs.
What This Guide Covers:

What Is Video Interview Software?

Video interview software is a recruiting tool that facilitates remote job interviews on a video conferencing platform. These systems provide video and audio communication tools to hear and interact with prospects via live video or one-way recordings. Screen sharing and recording capabilities help recruiters quickly collaborate, evaluate and shortlist candidates.

Applicants only require a device with a camera, like a laptop, tablet, or cell phone and a stable internet connection to join.

Types

  1. One-Way Video Interviews: Candidates record responses to pre-set questions within a specific timeframe. This method is ideal when the goal is screening individuals from large application pools, providing flexibility when reviewing responses at a later, convenient time.
  2. Live Video Interviews: Just like a traditional interview, these interviews occur in real-time but virtually. Face-to-face interaction allows you to assess non-verbal cues and personality traits for a more dynamic evaluation.
  3. Panel Video Interview: In this approach, multiple interviewers assess candidates through video conferencing, offering diverse perspectives and evaluating team fit for collaborative roles.
  4. Virtual Assessment Center: An extended video interview format that includes exercises, simulations and behavioral assessments to holistically evaluate candidates' skills and behavioral competencies.
  5. AI-Proctored Interview: This interview leverages AI to analyze behavior and uses advanced analytics to provide quick and objective insights.

Remember, each video interview method serves unique purposes, from efficient screening to comprehensive assessments, bringing convenience and objectivity to the hiring process.

So, it's vital to know when to use which method, and that knowledge only comes by knowing your hiring process, your candidate pools and the role you're hiring.

Deployment Methods

It’s essential to remember that candidates in virtual interviews also interact with you. It's important to remember that candidates in virtual interviews also interact with your system from the other side of the screen. With that in mind, you'll need to ensure your video interviewing software is up to snuff.

Cloud-Based

Cloud-based applications exist on the vendor’s servers, offering data backup on the cloud via data centers and background data syncing. So you don’t have to worry about manually managing and saving databases.

On the other hand, because vendors provide storage and security, choosing a system with top-notch security standards and access permission settings is vital.

Here’s what these systems bring to the table:

  • Offers data backup on the cloud via data centers, typically managed by vendors.
  • Allows automatic background data syncing.
  • Allows admin functions when partially offline, especially in limited internet connectivity.
  • Provides greater flexibility in terms of data storage and backup options.
  • Generally offers high scalability and adapts as the company grows.
  • Requires internet access to fully function.

Web-Based

Web-based applications provide stronger control over the system as they exist on your server. However, these systems come with limited scalability compared to cloud-based solutions.

Web-based solutions offer the following:

  • Stronger control over the software since it exists on your system.
  • Generally offers a user-friendly interface accessible via web browsers.
  • Require robust IT infrastructure since data is only as safe as your internal systems.
  • Has limited scalability compared to cloud-based solutions.
  • Requires internet access at all times to function.
  • Requires additional manual backups and storage management.

In a way, the cloud model is a more evolved form of the web-based model. However, your deployment choice must address your organization’s flexibility, scalability, data security and storage requirements.

Primary Benefits

Video interview solutions are a win-win for employers and candidates. You save valuable time and broaden your search for talent on a global scale. While candidates benefit from positive and convenient interview experiences.

Let's delve into the details of these benefits:

Video Interview Software Benefits

Video Interview Software Categories

Screen Candidates Efficiently

Video interview solutions are a game-changer when screening candidates efficiently. Automated workflows, clearly defined tasks and accessible schedules streamline the screening process.

  • Remove time-consuming administrative tasks from your HR team’s plates.
  • Streamline candidate screening by scheduling interviews and managing responses.
  • Easily navigate workflows, knowing exactly what to assess at each stage with clearly defined tasks and accessible schedules.
  • Dedicate more time and attention to assessing candidates' qualifications and potential.
  • Dive deep into resumes, analyze video responses and find top matches with a laser-sharp focus.

Video interview solutions act as a productivity catalyst for your team, letting them dedicate more time and attention to assessing candidates' qualifications and potential and less time managing administrative workflows.

Improve Team Collaboration

The hiring process requires harmonious collaboration among team members to execute crisscrossed recruitment functions accurately. Video interview solutions enable this interconnectivity team coordination:

  • Break down geographic barriers and bring unique perspectives to the spotlight on a virtual stage.
  • Avoid conflict and bridge communication gaps with features like log history, notes, holistic candidate reviews and pending interviews.
  • Harmonize each team member’s efforts with communication tools and access resources like active candidates, assigned tasks and key metrics.
  • Enable collective decisions by sharing insights, exchanging opinions and synchronizing evaluations.

The result? A recruitment performance that lets your team do what they do best: attracting and selecting top talent with precision.

Enhance Candidate Experience

Just as recruiters form impressions about their candidates early in the hiring process, applicants are also likely to develop opinions about the hiring company. According to a recent study by Criteria, poor communication during recruitment caused more than half of the candidates to opt out of the process.

Here’s how video interview solutions help create smooth candidate journeys:

  • Showcase your employer brand and create excellent first impressions.
  • Provide a personalized and professional setting where candidates feel valued and connected to your organization from the moment they start the interview.
  • Eliminate unnecessary stressors like travel arrangements and scheduling.
  • Help candidates feel more at ease by allowing them to participate from their preferred location.

Reduce Hiring Bias

Diversity, equity and inclusion aren’t buzzwords in HR. Today's talent pools are more diverse than ever, emphasizing the need for fair hiring practices as more than just an idea.

Here's how leveraging technology can promote balanced talent pipelines:

  • Ensures consistent evaluations with standardized interview questions.
  • Promotes objectivity by sharing recorded responses and notes across the team.
  • Rely on analytics and scoring mechanisms to assess candidates on their skills.
  • Shift focus from superficial factors to job-related abilities with analytics and scoring mechanisms.

Implementation Goals

Goal 1

Decrease Time-To-Hire

  • Streamline the screening process using video interview tools.
  • Save time developing interview questions by using templates.
  • Review candidates flexibly with features like shared feedback, pre-recorded responses and communication tools.
  • Leverage user-friendly interfaces to ensure a smooth interview experience, leading to faster engagement and response times.

Goal 2

Increase Hire Quality

  • Pose targeted questions to broader talent pools and identify best-fit candidates, enabling better matches between job requirements and qualifications.
  • Engage in relevant conversations with potential hires regarding career paths and technical skills with potential hires.
  • Assess every applicant’s social, professional and intellectual suitability for open positions.
  • Improve retention by onboarding candidates whose values align with your company culture.

Goal 3

Standardize Interviews

  • Assess potential hires based on consistent and relevant criteria.
  • Reduce unconscious bias and enable fairness with structured questions.
  • Use scoring frameworks to compare and shortlist candidates’ abilities.

Goal 4

Simplify Workflows

  • Group talent, create questionnaires, send invites and follow up with automated reminders best suited to your recruiting strategy.
  • Oversee functions rather than micromanage them.
  • Guide team members to better manage active candidate pipelines and streamline administrative tasks.

Goal 5

Increase ROI

  • Reduce the need for travel and accommodation expenses associated with in-person interviews.
  • Cast a wider net across the talent market, improving the chances of finding top talent quickly.
  • Fill vacant positions faster, minimizing prolonged job postings, recruitment campaigns and associated costs.

Basic Features & Functionality

Live Interviews

Conduct face-to-face virtual interviews on a video conferencing platform. Send emails containing secure joining links at the scheduled date and time.

Pre-Recorded Interviews

Allow candidates to self-record responses to text-based or video questionnaires. Define rules like time limit, answer length and maximum retakes.

Reduce interview stress significantly by allowing candidates to start and submit responses conveniently.

Screen Recorder

Record live interviews as they occur and save them to review again at a later date or share internally. Replay recordings to uncover insights or cues missed during the live interview. Develop reliable records of what occurred during the interview process.

Interview Scheduling

Leverage interview scheduling capabilities to organize your calendar. Create events and track pending meetings. Receive quick updates when candidates start and finish interviews.

Some vendors also let you coordinate with candidates to confirm interview slots.

Questions Library

Create, save and edit questionnaires for specific roles. Use templated question banks to save time and deploy these question sets when an appropriate job opening occurs.

Interview Rating and Candidate Scoring

Spot top talent tools to comparatively evaluate candidates and develop shortlists. Document hiring manager reviews and comments and tag team members in candidate profiles to make collaborative hiring decisions.

API Integrations

Connect with existing recruiting and HR tools to perform multiple hiring functions with full context. Access and control candidate data and ensure seamless data exchanges across systems.

Authorization and Security

Gain complete administrative controls to ensure the right people can access necessary information. Secure digital interviews that safeguard user data and other sensitive information.

Establish protocols to protect passwords, applicant profiles, contact information, archived video files and user credential from cyber risks and malware.

Advanced Features to Consider

AI Capabilities

AI Proctors: Certain vendors offer artificial intelligence algorithms to analyze candidate responses, facial expressions and language and can also flag suspicious activity.

Smart Analytics: Gain access to post-interview analytics that provides valuable insights to help you assess candidates objectively and make informed hiring decisions. Share auto-generated reports with team members to collectively evaluate the accuracy of responses.

Candidate Matching: Let the system make robust and objective candidate recommendations by matching candidates with open roles. View ratings to find out whether a candidate is a better fit for a different role.

Mobile Functionality

Mobile-Optimized App: Access candidate pipelines on your smartphone or tablet and conduct interviews on the go. Allow your hiring team and candidates to participate from their preferred mobile devices and eliminate the need for dedicated desktop setups.

One-Click Interview Joining: Reduce technical hurdles and ensures a seamless experience by enabling candidates to jump right into interviews with a simple tap on their mobile devices.

Recording and Review:Let candidates record and submit their responses to pre-recorded interviews from their mobile devices. Review their answers at your convenience, bringing flexibility and accessibility to the evaluation process.

Upcoming Trends

Candidate assessment and evaluation methods are constantly changing. Here are the top video interview trends to track:

Video Interview Software Trends

Remote and Hybrid Teams

Digital candidate evaluation methods are in the spotlight in this remote-enabled work landscape, revolutionizing how job seekers and employers connect. This new transformative approach saves precious time and resources previously spent on travel, opening up new horizons for talent acquisition.

It's time to shape a hiring strategy that embraces the reality of remote-capable employees.  Adapting to this new reality is beneficial in numerous ways. Here’s why:

  • According to McKinsey’s American Opportunity Survey, 87% of people will choose to work flexibly given the choice. The demand for flexibility is loud and clear, and organizations that cater to this preference undoubtedly attract a larger pool of highly skilled candidates.
  • Akumina’s recent survey found that remote and hybrid work models are growing from 54% in 2021 to 84% in 2022. This striking growth demonstrates the undeniable momentum behind remote work arrangements, with employees and employers alike recognizing the numerous advantages they bring.
  • Hubspot found that 76% of remote and 73% of flexible workers reported feeling more connected to their company's culture than their in-office counterparts, who trailed behind at 66%. 

Your company’s ability to find and retain top talent before competitors depends on how well you can transform your recruitment practices according to workforce changes.

Video interview and talent management systems are at the forefront of this trend, offering tools that help you efficiently assess talent, make informed hiring decisions and thrive in the new era of work.

Irene DeNigris Quote

Irene DeNigris, Chief People Officer at Conductor, said, "You don't lose the human connection with the video. You can still assess facial expressions and level of engagement when speaking virtually to candidates. We've found there are many meaningful ways to engage with people besides face-to-face. You don't need to shake someone's hand to hire them."

AI-Assisted Recruitment

A recent study by Pew Research Center found that 62% of respondents believe AI will significantly impact work, and 47% think AI will outmatch humans in evaluating job applicants.

As recruiting tools continue to evolve, AI-enhanced video interview solutions are the cool new kids on the block. These advanced tools can handle basic tasks like ranking applicants and complex functions like eliminating unconscious interviewer bias to make the talent acquisition process ethical.

You can automate, standardize and accelerate screening numerous potential hires simultaneously. Additionally, certain video interview solutions have built-in analytics models and natural language processing capabilities to dig into personality insights. These insights let you develop in-depth applicant behavioral profiles.

Scientific Hiring

Today, hiring success depends on answering tough questions like, “Is a candidate a good match for our fast-paced team? Do they have what it takes to handle customers with finesse? Are they conscientious of their responsibilities?”

Referencing resumes during interviews isn’t enough to answer these tough questions.

Scientific hiring techniques meticulously evaluate candidates against company-specific benchmarks. While assessing technical skills is essential, you don't want to settle for anyone who can do the job. You need individuals who are excellent at what they do and have the potential to do it well.

A recent study by TestGorilla revealed that the recruitment industry is focusing on improving standardized methods to test role-specific skills at scale.

The future lies in employing hiring criteria approved by I/O psychologists, experts who know the secrets to build high-performing teams, to assess qualities like compatibility and potential.

But here's where it gets fascinating. Imagine gaining profound insights into candidates' behavioral tendencies, personality traits, and unique habits. Armed with this valuable information, you can craft targeted questionnaires that hit the mark during job interviews.

These innovative techniques empower you to conduct interviews with unmatched clarity and precision, ensuring you discover the perfect match for the role, team and organization in the long run.

Software Comparison Strategy

Finding the ideal system from an ocean of vendors can be challenging. With multiple options, how do you decide which is best for your company?

A software selection strategy is necessary when starting your software search. Just follow the steps:

1. Assemble Your Team

First, get the gang together by involving all the vital stakeholders. That means bringing in the folks like the management, HR and those who’ll use the solution, like hiring managers.

By including key people from the get-go, you ensure that the chosen software meets their needs and aligns with your organization's goals.

2. Evaluate Existing Strategy and IT

Assess your internal hiring process to find any weak links and challenges. Note the pain points your hiring team faces while conducting job interviews.

Analyze your recruitment KPIs to determine weaknesses in your internal processes.

Some common obstacles are:

  1. Limited time to conduct thorough interviews.
  2. A high candidate drop-off rate.
  3. Overwhelming number of candidates to screen and select.
  4. Difficulties in coordinating interview schedules for multiple participants.
  5. Inconsistent interviews that rely more on guesswork and less on insightful data.
  6. Assessing skills, cultural fit and potential accurately is challenging.
  7. Many candidates decline job offers.

These are issues that the right video interview solution should help you conquer and make your team's life easier.

You’ll also want to analyze your company’s IT infrastructure. Determine where to store candidate databases and the data security levels.

3. Develop a Requirements List

Determine the features you need in an ideal system. Think about those features that are absolute game-changers for your organization:

  • Do you need video recording capabilities?
  • Will your team benefit from interview scheduling or candidate evaluation tools?
  • Will on-demand video interviews help you quickly tackle large candidate pools and shortlist potential hires?
  • Are AI selection tools necessary? Or do you need to hold off on that investment for now?
  • What are your data protection requirements?

Prioritize features based on their importance and how they'll help you tackle your candidate evaluation challenges.

Determining your top software needs can be tricky. We’ve developed a requirements template to help make the process easier.

4. Research Options

We’ll reveal our top picks soon. Still, it’s a good idea to research vendors for yourself:

  • Dive into online reviews and ratings to uncover insights from past customers and similar businesses that used these solutions.
  • Check industry-specific forums or online communities where professionals spill their experiences and recommendations.
  • Tap into your social network and reach out to peers and colleagues who might have some golden nuggets of wisdom.

Don’t forget to evaluate your existing recruitment system and check whether the vendor offers video interview capabilities.

Check out our features and requirements checklist to learn more about a robust system's technical and functional aspects.

5. Shortlist Top Vendors

Now it's time to narrow down your choices. Reach out to your top vendors and request free trials or explore demos to evaluate what each option has to offer.

As you evaluate alternatives, jot down the pros and cons of each vendor in a shareable spreadsheet. A shareable spreadsheet simplifies comparing and contrasting features, pricing plans, customer support services, and overall suitability.

Still, if you want to take matters into your own hands and start from scratch, our lean selection article highlights nine key software evaluation steps.

Integration Options

The best recruitment process is an automated one. So, when evaluating your options, check how the system fits into your existing hiring tech ecosystem.

The goal is to ensure that all systems connect harmoniously and streamline the end-to-end recruitment process.

Consider the following integration options to enhance your overall recruitment efforts:

  • Recruitment Software: Schedule and conduct interviews without leaving your recruitment suite. Connect the platform to your existing recruitment system to track candidate pipelines.
  • Applicant Tracking Systems: Transfer candidate profiles, resumes and other details from the ATS to the video interview platform.
  • Interview Scheduling Software: Organize schedules and make them visible so everyone’s on the same page.
  • Pre-Employment Assessment Tools: Deploy pre-hire assessments to test the skill and develop shortlists for interview rounds.
  • Talent Assessment Systems: Use company-specific grading criteria to accurately assess candidates and determine their fit in your company.
  • Behavioral Assessment Tools: Conduct strategic interviews using interview guides and targeted digital questions.
  • Recruitment CRM: Tap into candidate databases to target candidate groups and deploy mass emails with interview invite links. Automate workflows to follow up promptly and send rejection emails to the ones who didn't make the cut.

Cost & Pricing Considerations

Now is the time to evaluate how well your requirements list aligns with your budget. Contrary to mainstream belief, high prices don’t always guarantee top-notch quality. Spending on video interview tools depends on your company's size and ROI goals.

Some upfront costs include:

  • A one-time implementation or installation fee
  • Software license or subscription fees for ongoing cloud services
  • Training and customer support fees
  • Data migration and setup costs
  • Infrastructure and hardware upgrades to support video and audio quality and data security

You’ll also incur additional costs like:

  • Subscription renewal fees
  • Support and troubleshooting fees
  • Optional add-ons or integrations with other systems
  • Add-on features or modules
  • API usage fees

The good news is that most vendors offer pricing tiers with combinations of the pricing models to match company needs. Choosing a pricing tier is like buying ice cream.

Think of the small vanilla cone as the pocket-friendly choice, offering a basic package with all the essential features you need at an affordable price. But just like adding more toppings to your cone, the higher the costs climb. The price tag follows suit as you add more users, functions and open roles.

Whether you prefer a smaller, more affordable option or a larger, feature-rich package, pricing tiers are available to meet your preferences:

  • Pay-Per-User: The number of users or recruiters with access and control to the system determines the cost. Typically, the starting price for this plan is around $40 per month for every five seats.
  • Pay-Per-Interview: This model charges based on the number of interviews conducted. The typical pricing range per interview can vary from $10 to $50, depending on the software provider and the included features.
  • Pay-Per-Open Role: This model charges based on total active job roles. This option is great for small businesses, typically costing around $199 monthly for unlimited interviews for one job at a time.
  • Pay-Per-Employee: Price depends on your workforce size. A system for about 50 employees usually costs between $75 to $125. Larger enterprises can often negotiate customized pricing.
  • Flat Fee: You pay a fixed rate, regardless of the number of users, candidates or employees. The cost varies based on company size, ranging from $17 to $350 monthly. It's a popular option for medium and large-scale enterprises.
  • Free and Open Source: These are the cheapest options, with some free software. But here’s the catch: you get a basic, watered-down software version without customization options, limited support and limits on the number of users, active jobs and candidates you can interview.

Costs vary from vendor to vendor and your organization’s requirements. So, we recommend consulting with providers to get a detailed breakdown of the upfront and additional costs of opting for their services.

The Most Popular Video Interview Software

Now that you know the essential features, a quick overview of the top-rated vendors will help you put things into perspective:

Breezy HR

Breezy HR is a cloud-based recruiting system that offers a native video interview platform. Conduct guided interviews with on-screen access to resumes, scorecards and candidate profiles and automatically save responses and notes to candidate profiles.

The self-scheduling feature lets candidates select their preferred available time slots. Sync Google and Outlook calendar integration options for better visibility into interview availability. You can also connect with video platforms like Indeed Interviews, MS Teams, Google Meet and Zoom.

Access and edit over 400 free interview guides based on job roles, types and positions to conduct structured digital interviews.

What We Like Best: Visual scorecards allow hiring teams to evaluate candidates using a standardized scoring system, making it easier to consistently compare and assess potential hires.

Free Trial: You can opt for a full-feature 14-day free trial. You don’t have to add credit card details to access this trial.

Breezy HR

BreezyHR helps conduct video interviews with quick access to candidate information. Source

JazzHR

JazzHR is a recruiting system that offers cloud-based and on-premise solutions. Organize and streamline recruitment by creating candidate groups, scheduling interviews and saving interview guides.

The workflow helper tool lets you sync your calendar tool and add video interview sessions into workflows. Add interview links to emails, and mass deploy them to specific candidate groups.

What We Like Best: Collaborative feedback frameworks let you rate candidates directly within the platform, promoting effective collaboration and streamlined decision-making.

Pricing: The Plus plan includes video interviews and assessments and costs $239, billed annually with unlimited users and open jobs.

Free Trial: Request a 21-day free trial with no credit card details required.

iCIMS

Dashboard view displaying interview schedules, calendars and interview guides. Source

Zoho Recruit

Zoho Recruit offers cloud-based hiring solutions for businesses of all sizes and across industries. The system offers live video and on-demand interview tools. Pre-record responses with standardized questionnaires to review candidates at a later time.

Share videos and add comments to make informed decisions collectively. Access resumes during interviews for reference.

What We Like Best: AI-powered sentiment analysis digs deeper into a candidate's personality and suitability for the role.

Pricing: The starting price is $25 per user per month billed annually, but expect that cost to escalate since video interview is available as an add-on feature.

Free Trial: A 15-day free trial is available.

Free Version: A free version is available.

Zoho Recruit

Review video interview settings, assign hiring managers and decide timeframes. Source

iCIMS

iCIMS is a three-product recruitment suite designed to screen, interview and onboard talent. The system offers live and on-demand video interviewing solutions, AI tools that automatically assess candidates and self-scheduling tools to reduce hiring time.

The mobile interview format increases applicant flexibility by allowing them to join interview invites from mobile devices. Send automated text reminders and develop pre-screening questions to limit candidate drop-offs and improve hiring metrics. Create job profiles and select candidates to send video interview invites through automated workflows.

What We Like Best: Interview scorecards based on relevant hiring criteria and AI-powered candidate recommendations make it easier to compare candidates objectively and make data-driven hiring decisions.

iCIMS

Manage and schedule live and on-demand video interviews. Source

Jobvite

Jobvite is a cloud-based recruiting suite that offers scalable solutions to businesses of all sizes and industries. Extensive on-demand video interview capabilities help expedite high-volume candidate screening and improve hiring time and other key metrics.

Make the applicant screening process consistent and equitable by allowing teams to build questionnaires and share recordings. Build applicants’ confidence by providing ample thinking time to reflect on answers with the option to preset prep time.

What We Like Best: Besides video interviews, the recruiting CRM tools maintain and nurture candidates throughout the hiring process, enhancing engagement and improving the candidate experience.

Pricing: The starting price is $400, billed annually with unlimited users and open jobs.

Jobvite

Check profiles to view candidate history and journey stages.

 

 

Questions To Ask Yourself

Use these questions as a starting point for internal conversations:

  • What’s our budget?
  • Do we need a scalable solution to accommodate future growth?
  • What pain points are we facing?
  • How many users will need access to the system?
  • Do we need any customizable features to increase productivity?
  • What is the hiring frequency of your organization? Will on-demand video interviews help screen more candidates quickly?

Video Interview Key Questions To Ask

 

 

 

Questions To Ask Vendors

Use these questions as a starting point for conversations with vendors:

About the Software

  • Does the system support live interviews, pre-recorded interviews or both?
  • How does the software handle video recording and playback? Is the quality of video and audio satisfactory for effective interviews?
  • Are different interview formats like one-on-one, panel and on-demand interviews available?
  • Can we personalize the interview experience with our company's logo and colors?
  • Are there any limitations to mobile functionality?
  • How well does the system integrate with your existing recruiting tools?
  • How does the system conduct secure video interviews and protect sensitive data?

About the Vendor

  • What support resources are available?
  • Does this vendor have experience dealing with your specific industry?
  • What’s this vendor’s key competitive advantage over competitors?
  • What are the security protocols? Are they ISO 27001 certified?
  • Is this vendor GDPR compliant?
  • Are there any customer success testimonies associated with this vendor?

Next Steps

Say goodbye to the constraints of traditional interviews. Video interview software allows you to conduct interviews conveniently, saving precious time and streamlining the selection process. It's a modern and efficient approach to finding the right talent.

Ready to start your software search? Use our free customizable comparison matrix to get started. All you need to do is add your requirements and let the built-in framework generate your top options.

Product Comparisons

Additional Resources

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Technical Content Writer
Saniya was a Technical Content Writer at SelectHub. With an MBA in Marketing, she found her calling in the world of digital marketing and technical content writing. Her work spanned HR-centric systems like talent management, recruitment and performance management to robust software like ERP and manufacturing systems. When the day winds down, she enjoys taking long walks with her dog or indulging in her artistic side by swapping her keyboard for a pencil. She finds solace in watching the sunset over the beach and appreciates the little things in life.
Technical Research By Aayushi Kishor Sharma
Senior Analyst
Aayushi Kishor Sharma has been part of SelectHub since 2021, working on categories like HR, EHR and Marketing, for which she also earned an MBA. A self-described "social butterfly," she loves meeting people, exploring and trying new things.
Technical Review By Jaisri Narasimman
Principal Analyst
A graduate of NTU Singapore, Jaisri Narasimman honed her data mining and curation skills during her post-graduate education, focusing on developing strategies to help businesses make the most of their data. In her role at SelectHub, her research spans categories like HR, CRM and EHR.
Edited By Joe Evans
Content Editor
Joe Evans is an Editor and Senior Market Analyst at SelectHub. A seasoned professional wordsmith, he has a bachelor's degree in journalism and electronic media and a decade of professional expertise in crafting top-tier digital content for niche online brands. He leads his small yet formidable team in producing helpful, compelling content in vital categories like HR, payroll, talent management, performance management, marketing automation home health, MES. When not editing and writing, he enjoys sports, quality time with family and dogs, and remains constantly in pursuit of something new and interesting to read or listen to.