Benchmate vs IFS EAM

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Our analysts compared Benchmate vs IFS EAM based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Benchmate Software Tool
IFS EAM Software Tool

Product Basics

Benchmate is a comprehensive software solution designed to streamline maintenance management tasks, particularly in the realm of Computerized Maintenance Management Systems (CMMS). It is ideally suited for industries such as manufacturing, facilities management, and utilities, where efficient maintenance operations are crucial. The software offers robust features like work order management, preventive maintenance scheduling, and inventory control, which enhance operational efficiency and reduce downtime. Users appreciate its user-friendly interface and the ability to customize reports, which provides valuable insights into maintenance activities. Benchmate stands out for its affordability and ease of implementation compared to similar products, making it an attractive option for small to medium-sized enterprises. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a tailored pricing quote. Overall, Benchmate is a reliable and effective tool for organizations seeking to optimize their maintenance processes.
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IFS EAM is an enterprise asset management software solution designed to help organizations optimize asset performance, extend asset lifecycles, and reduce maintenance costs. It offers comprehensive functionalities for managing the entire asset lifecycle, from procurement and commissioning to maintenance, repair, and operations (MRO). IFS EAM caters to organizations across various industries with complex asset-intensive operations, including manufacturing, oil & gas, utilities, and transportation. Its key benefits include improved asset uptime and reliability, reduced maintenance costs, enhanced compliance, and data-driven decision making. Popular features include work order management, preventive maintenance scheduling, inventory control, and analytics dashboards. User experiences highlight IFS EAM's strengths in its scalability, flexibility, and user-friendly interface. Users appreciate the software's ability to integrate with other enterprise systems and adapt to specific industry needs. However, some users report challenges with the initial setup and customization process. IFS EAM offers various pricing models depending on deployment type, number of users, and required modules. Pricing typically ranges from tens of thousands to hundreds of thousands of dollars annually, paid on a subscription basis.

Pros
  • Scalable and flexible
  • User-friendly interface
  • Integrates with other systems
  • Improves asset uptime
  • Reduces maintenance costs
Cons
  • Complex initial setup
  • Customization can be challenging
  • Limited reporting capabilities
  • High cost of ownership
  • Steep learning curve
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Windows
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Chromebook
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Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

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In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
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Email
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Knowledge Base
24/7 Live Support
Email
Phone
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FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Improved Efficiency: Benchmate streamlines maintenance workflows, reducing downtime and increasing productivity by automating routine tasks and scheduling.
  • Cost Reduction: By optimizing maintenance schedules and preventing equipment failures, Benchmate helps lower repair costs and extend asset lifespan.
  • Enhanced Compliance: The software ensures adherence to industry regulations by maintaining accurate records and generating compliance reports effortlessly.
  • Data-Driven Decisions: Benchmate provides insightful analytics and reports, enabling informed decision-making based on real-time data and historical trends.
  • Resource Optimization: Efficiently allocate labor and materials by tracking inventory levels and workforce availability, minimizing waste and maximizing output.
  • Increased Accountability: Assign tasks and track progress with ease, fostering a culture of responsibility and transparency among team members.
  • Proactive Maintenance: Transition from reactive to preventive maintenance strategies, reducing unexpected breakdowns and improving equipment reliability.
  • Scalability: Benchmate grows with your organization, accommodating increasing workloads and expanding operations without compromising performance.
  • Centralized Information: Access all maintenance data from a single platform, ensuring consistency and reducing the risk of information silos.
  • Customizable Workflows: Tailor the software to fit your specific operational needs, enhancing user experience and aligning with business processes.
  • Improved Communication: Facilitate seamless communication between departments and teams, ensuring everyone is aligned and informed.
  • Reduced Human Error: Automate repetitive tasks and data entry, minimizing the risk of mistakes and improving overall accuracy.
  • Enhanced Safety: Regular maintenance and inspections reduce the likelihood of accidents, promoting a safer work environment.
  • Real-Time Monitoring: Keep track of equipment status and maintenance activities in real-time, allowing for quick response to any issues.
  • Mobile Accessibility: Access Benchmate from any device, enabling field technicians to update tasks and access information on the go.
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  • Manage Assets Strategically: Manage assets from purchasing to end-of-life. Accurately predict asset ROI and extend asset lifespan to get the most return out of every asset.
  • Optimize Operational Efficiency: Cut both direct and indirect costs, as well as reduce the loss of revenue from unplanned downtime via work order management, asset monitoring and financial planning.
  • Streamline Work Orders: Streamline the work order process from the time a new request opens to its completion. Assign to individual technicians and lock with role-based security protocols so only the admin-level can close them.
  • Consolidate Vehicle Management: Make configuration and fleet management easier and more efficient by performing tasks within the same interface as maintenance tasks.
  • Improve Regulatory Compliance: Detailed asset profiles and extensive maintenance records help protect from liability and easily prepare for audits.
  • Manage MRO Tasks: Perform a variety of maintenance, repair, overhaul (MRO) tasks from the interface, reducing the need for additional solutions and jumping between systems to perform simple functions.
  • Glean Insights: Analyze business data and perform a range of prebuilt analysis models to make better decisions based on metrics and models.
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  • Equipment Management: Identify and describe each piece of equipment, its components, spare parts, maintenance history and documents on a single screen. 
  • Work Order Management: Schedule and track planned maintenance activities. Add equipment information, time and date, and related documents for each task. Reschedule activities automatically once completed. 
  • Maintenance History: Store maintenance history of all equipment describing both planned and unplanned jobs. Generate equipment reports specifying dates, job descriptions, parts used, costs, cause codes, user and technician comments, and labor time. 
  • Personal Digital Assistant: Capture maintenance activity and equipment conditions for scheduled and on-the-floor jobs in real time on the Janam XM66 Mobile Computer. Assign jobs to technicians and display them in lists downloaded to the PDA module. Upload PDA data to the service log screen when the PDA is docked. 
  • Trouble Calls: Request timely maintenance service through a dedicated screen. Provide access to operators, production supervisors, engineers and managers. 
  • Service Log: Close jobs like preventive maintenance activities, work orders and trouble calls. Record unplanned and planned maintenance jobs. 
  • Spare Parts: Describe each spare part including quantity-on-hand, storage location, associated equipment and costs. 
  • Advanced Inventory and Purchasing: Manage spare parts inventory. Integrate with the optional barcode/inventory module. Issue, return and adjust parts on a single screen. Access audit trails for all parts transactions. Summarize purchases, orders, prices, total value and requisitions from one dashboard. 
  • Reports: View all scheduled jobs that have not been completed prior to a scheduled date in the backlog report. Find all maintenance requests including work orders and trouble calls that have not been scheduled in the maintenance requests report. 
  • PM Scheduling Enhancements: Schedule PMs by equipment use (e.g. by count or hours). List PMs scheduled by use with the most recent meter data to show the current completion level of a job. Automatically change PM status to waiting until the job is closed. 
  • Barcodes: Track and count parts by integrating with a hand-held barcode scanner and print spare parts labels directly from the screen. View quantity-on-hand and status information about current spare parts. 
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  • Plant Engineering: Captures early stage costs and stores asset data to accurately record vital information for audit trails, maintenance operations and more.
  • Document Management:Records and manages changing asset specifications such as maintenance records, meter readings and more. Also manages all contractor interactions directly through the app, including cost analysis, external engineering, maintenance contractors and construction contracts.
  • Maintenance Management: Offers organization maintenance and a range of maintenance tasks including preparation, fault reporting, execution and final reporting.
  • Inventory Management: Tracks inventory metrics such as spare parts or small equipment. Notes the number of materials in stock and displays detailed information on each item, such as model number and type, and sends notifications if supplies need to be reordered.
  • Fleet Management: Offers serialized parts control, preventive maintenance, operational planning and modification management to streamline the fleet management process.
  • MRO: Supports a range of maintenance, repair, overhaul (MRO) tasks, including quotation handling, configuration management and maintenance execution. Also offers warranty handling, cost tracking, supply chain logistics and invoicing.
  • Materials Management: Place purchase orders, source materials through the RFQ process, monitor and compare vendor progress against order terms, and manage tracking and receipt of goods delivered.
  • Business Intelligence: BI reports and models are accessible through the Microsoft Suite, IFS Lobby and many other popular reporting and analysis tools.
  • Facilities Management: Aids facility planning and maintenance tasks such as automatically shutting off lights, monitoring meter usage and remotely setting HVAC controls.
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Product Ranking

#110

among all
CMMS Software

#10

among all
CMMS Software

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User Sentiment Summary

Poor User Sentiment 1 reviews
Great User Sentiment 346 reviews
40%
of users recommend this product

Benchmate has a 'poor' User Satisfaction Rating of 40% when considering 1 user reviews from 1 recognized software review sites.

83%
of users recommend this product

IFS EAM has a 'great' User Satisfaction Rating of 83% when considering 346 user reviews from 5 recognized software review sites.

n/a
4.1 (14)
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4.1 (128)
2.0 (1)
3.8 (26)
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4.3 (147)
n/a
4.1 (31)

Synopsis of User Ratings and Reviews

Ease of Use: Benchmate is consistently praised for its user-friendly interface, making it simple for teams to adapt and start using the system efficiently.
Mobile Accessibility: Equipped with a mobile app, Benchmate allows technicians to access work orders, update job statuses, and record data directly from the field, enhancing real-time data accuracy and team responsiveness.
Improved Productivity: By streamlining maintenance workflows and providing tools for proactive maintenance scheduling, Benchmate helps businesses reduce downtime and optimize resource allocation, leading to increased productivity.
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Improved Asset Uptime: Users praise IFS EAM's predictive maintenance capabilities, which help prevent equipment failures and minimize downtime.
Reduced Maintenance Costs: Streamlined workflows and optimized maintenance schedules lead to lower maintenance expenses, benefiting users financially.
Enhanced Data Visibility: Users appreciate the centralized data platform that provides comprehensive insights into asset performance and operations, enabling data-driven decision-making.
Increased Operational Efficiency: Automated tasks and improved collaboration within IFS EAM boost overall productivity for users.
Scalability and Flexibility: Users value the ability to adapt the software to their growing asset bases and evolving business needs, ensuring long-term value.
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Limited Features: Benchmate may lack some advanced features commonly found in other CMMS software, potentially limiting its ability to handle complex maintenance operations.
Poor User Reviews: Benchmate has garnered a low user satisfaction rating, with only 40% of users indicating they would recommend the product, suggesting potential usability issues or lack of desired functionality.
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Complex Initial Setup: Users find the initial configuration and customization process challenging and time-consuming.
Limited Reporting Capabilities: While reporting features exist, some users find them insufficient and require additional customization.
High Cost of Ownership: The initial license cost and ongoing maintenance fees can be significant, making it less accessible for smaller organizations.
Steep Learning Curve: The software's complexity can lead to a challenging learning experience for new users, requiring extensive training and support.
Limited Mobile Functionality: Although a mobile app is available, some users report limitations in its functionality compared to the desktop version.
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Is Benchmate the benchmark for CMMS software? User reviews from the last year are limited, but paint a mixed picture. Some users appreciate its simplicity, particularly for small to medium-sized businesses. They highlight features like work order management, preventive maintenance scheduling, and asset tracking as key strengths, enabling them to streamline maintenance operations and reduce downtime. However, a glaring weakness is the lack of transparency in pricing, requiring potential customers to contact Benchmate for a quote, which can be a deterrent for those who value upfront information. Furthermore, the limited number of reviews raises concerns about the software's suitability for larger enterprises with more complex needs. While Benchmate promotes its ease of use and comprehensive features, the absence of detailed user feedback makes it difficult to ascertain its true capabilities and effectiveness compared to competitors like Fiix or UpKeep. This lack of user-generated content creates an information gap, making it challenging to confidently assess Benchmate's overall value proposition. Therefore, Benchmate appears best suited for smaller organizations seeking a straightforward CMMS solution, but larger businesses may need to investigate further to determine if it meets their specific requirements.

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IFS EAM receives mixed user reviews, highlighting both its strengths and weaknesses. Many users praise its ability to improve asset uptime and visibility, reduce maintenance costs, and optimize operations. Phrases like "predictive maintenance capabilities are excellent" and "data platform is a game-changer" emphasize user satisfaction with these aspects. However, some users find the initial setup and customization process complex, stating "it took longer than expected to get everything working smoothly." Additionally, the high cost and steep learning curve deter some users, with comments like "it's expensive, but worth it if you have the budget" and "the software itself is powerful, but it takes time to learn." When compared to similar products, users acknowledge IFS EAM's strengths. One user commented, "IFS EAM is more scalable and flexible than [competitor name], which was important for our growing business." Another noted, "While [competitor name] has a steeper learning curve, IFS EAM offers more user-friendly features." However, some users feel its reporting capabilities are lacking compared to competitors, stating "we need to use additional tools for advanced reporting, which is inconvenient." Overall, user reviews suggest IFS EAM as a powerful tool for organizations seeking comprehensive asset management with the resources to handle its initial complexities and cost. Its strengths in scalability, flexibility, and data visibility set it apart from some competitors, but its high cost and learning curve may require careful consideration.

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