Home > CMMS Software > Megamation Directline > Megamation Directline vs CHAMPS

Megamation Directline vs CHAMPS

Last Updated: November 18th, 2024

Our analysts compared Megamation Directline vs CHAMPS based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

DirectLine, a maintenance management solution by Megamation, provides features specific to organization and sector. It helps streamline workflows, boost productivity, maintain compliance and perform preventive maintenance tasks.

It offers features like work order management, project management, fleet management, inventory management, maintenance tool tracking and many more. The mobile version is compatible with every mobile OS, making it easy to access information from anywhere.

CHAMPS Software is a comprehensive CMMS solution designed to streamline maintenance operations, enhance asset reliability and optimize costs.

Key features include work order management, preventive maintenance scheduling, inventory control, procurement and workforce control.

It empowers data-driven decision-making through condition-based monitoring, maintenance checklists, meter readings, customizable dashboards and comprehensive reports.

While it receives positive feedback for its functionality and flexibility, potential users should know some limitations. It lacks AI-based capabilities like automated fault detection and demand forecasting and doesn’t offer a global search function.

The vendor typically follows a subscription-based pricing model, with fees varying based on the number of users and additional features required. While the base subscription covers core functionalities, add-on modules or advanced features may incur extra costs.

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Product Insights

Integration: Easily access data without coding or expensive system overhauls by integrating with over 300 products via the iWay Universal adapter suite.
DirectLine Mobile: Offers almost all the same capabilities as the desktop site, providing accessibility and mobility. Available on Android, iOS and Blackberry.
Customized Modules: Reduce feature clutter by customizing the interface based on company needs, only including the modules that are required. Other individual modules not needed can be turned off manually.
Decreased Downtime: PM plans reduce unplanned asset downtime by improving asset health, significantly decreasing the chances of major failures.
Better Productivity: Boost organizational and labor pool productivity using work order management. Streamlined workflows reduce confusion over daily tasks.

Streamline Work Order Management: The system scored 100 in our analysis for work order management capabilities (better than other solutions like Maintenance Care and MPulse).
Optimize Maintenance Scheduling: Quaker Oats was able to better define and schedule downtimes for maintenance activities, leading to a 27% increase in schedule usage across the plant.
Enhance Operational Efficiency and Adaptability: The system’s flexibility and customizability allowed Hershey Park to streamline maintenance operations, improve asset management and seamlessly integrate with existing financial systems, all while adapting to the unique needs of a large amusement park and scaling across different departments.
Save Costs and Optimize Inventory Levels: The solution’s inventory control and purchasing functionalities allowed the City of Tallahassee to effectively manage spare parts inventory, track usage against equipment repairs and streamline the procurement process, resulting in cost savings and optimized inventory levels.

Work Order Management:
- Create and assign work orders based on trade, shift, department or specific person.
- Allocate parts and tools required to complete the job.
- Attach documents, drawings, instructions, manuals, links and videos to work orders.
- Record work status and other details like time taken or the parts used to complete a work order.
Preventive Maintenance: Predefine labor, parts and tools frequently used in a standard work order. Create and schedule PMs in advance, specify completion date, and attach documents with permission to modify it when necessary.
Inventory Management: Calculate costs and issue parts to work orders automatically. Establish minimum/maximum rules for parts and automate purchase requisitions based on those rules.
Utility Readings: Capture and assign a schedule for meter readings, track usage and monitor utility cost by building, department or any other segment.
Fleet Management:
- Manage a fleet of cars, trucks, tows and more, including issuing and returning.
- Track manufacturer’s recall, spare parts and vehicles.
- Monitor components like engines, gearboxes and axles by serial number and warranty dates.
- Automatically generate warranty claim forms and receive warranty alerts.
- Schedule regular inspections.
- Track and store driver information, fuel usage and breakdown reports.
Health and Safety:
- Identify and catalog specific training requirements for jobs from different categories.
- Mark appropriate schedules to ensure all certifications remain current.
- Record incident details, including the severity of injuries.
- Compile courses and use the course attendance module to keep track of course completion or non-attendance.
- Measure maintenance requirements and analyze the long- and short-term cost of buildings.
- Track insurance claims and send out a copy of the required forms to insurance companies.
Employee Records and Training: Stores wages, overtime, insurance, training certificates, licensing information pertinent to the employee’s position and more. Access this information through any part of the system to control policies and procedures. Track wages as a component of costs associated with a project.
Purchasing: Generate contracts and blanket or restricted blanket purchase orders, create purchase requisitions for re-stocking, and process retroactive charges. Ensures security with streamlined workflows and password-protected approvals.
Standards and Safety Procedures: Provide special instructions and requirements for equipment or materials by attaching documents and website links.
Contract Management: Establish contracts, issue work orders against them, and estimate labor and materials cost to ensure the job cost is within the contract limit. On completion close the work order and reconcile all the costs, apply it to the initial purchase order and deduct the amount from the contract amount.nbsp;
Hazardous Material: Provides a detailed description and information on handling, using, storing, transporting and disposing of hazardous material. Offers an inventory of hazardous materials by location and ties them to work orders.
Document Management: Ensures everyone has access to the information they need. Documents attached to an entity are automatically added to a work order for that entity.
Project Management: Automatically records all work, parts and associated costs. Analyze work results and track unlimited project steps, budgets, commitments, expenditures, contractor performance and contingency allocations.
Catalog: Manages available equipment and assets, tools and dies, and lock and key inventory.
Maintenance Tool Tracking: Issue unique numbers and sign-in/ sign-out dates to tools, reserve tools in PM and work orders, and record calibration history.
Reporting: Generate from any module and configure common types for quick access. Advanced analysis function helps perform ad hoc inquiries like repair cost by categories, breakdown and repair, and more.
Help Desk: Everyone from employees to clients can enter work requests without needing access to the whole system. Selected employees can review asset history and work order status, enter work requests, display possible solutions, and encourage clients to solve the problem on their own.
Space Inventory: Tracks room usage and allocates associated costs on a database that automates space utilization. Streamlines the process of space usage and allocation with information such as square footage, utilities, dimensions and limitations.
Capital Planning: Track and maintain capital requirements of a facility, integrate plans with day-to-day operations and access reports like a capital analysis spreadsheet, cash flow and reserve fund analyses.
Room Scheduler: Request specific room types, identify setup requirements and notify concerned personnel for specific changes. Schedule repetitive meetings and identify when the rooms or facilities will be unavailable due to construction, holidays or other bookings.

Maintenance: Streamline your maintenance workflows to reduce equipment downtime and eliminate unforeseen hazards.
- Equipment: Create detailed equipment profiles with specifications, purchase info, warranty and maintenance history. Tailor them by creating custom fields to capture specific data points. Choose from various field types (text, numeric, date, dropdown, etc.) to suit your organization's specific needs. Organize assets by location, type or department.
- Preventive Maintenance: Create and maintain a centralized library of standardized maintenance tasks with detailed procedures. Schedule routine tasks like inspections or lubrications to occur at regular intervals (e.g. operating hours or on specific dates). Auto-reserve and assign labor, parts, materials and permits for scheduled maintenance tasks.
- Work Order Management: Employ various work order types (emergency, short form or blanket) with pre-set workflows. Enforce spending approval limits for work order initiation.
- Scheduling: Schedule tasks across multiple days to plan your resources effectively and make sure nothing falls through the cracks. Keep tabs on who's available and when, ensuring that you're not overloading your team. The backlog window gives you a bird's-eye view of all your pending tasks, sorted by priority.
- Job Plan: Create detailed job plans outlining steps, materials, tools and resources for specific tasks. You can save it as a template to use for similar tasks. Attach manuals, diagrams or even videos to give your technicians all the info they need. Easily turn your job plans into work orders, or use them to schedule regular maintenance tasks.
- Meter Reading: Track all sorts of things like how many miles your truck has driven, how hot your machines are running or how many units they've produced. Set specific trigger points for each meter, so that when a value reaches a certain threshold, it automatically triggers a corresponding preventive maintenance task.
Workforce Management: Keep track of your employees' info, skills, and even their emergency contacts. Set up training programs, see who's certified and make sure everyone's up-to-date. Get reports that show you how your team is doing, where you can improve and how to get the most out of your workforce.
Time Card: Allow employees to record their labor time, which can be charged to specific work orders, projects or accounts. There's a handy interface for clerks to manually enter time data, and it even checks for errors before submitting.
Inventory: Access a real-time view of inventory quantities across your entire organization or at specific plant locations.
- Parts and Inventory: Every part you purchase gets its unique code (SKU). You can classify SKUs as miscellaneous (like shipping costs), inventoried (things you stock) or receivable (items on order). Define units of measure for each SKU and set up conversions so you can buy in bulk and track usage in smaller units.
- Valuation Method: Select the best method for your business, whether it's FIFO (first in, first out) or LIFO (last in, first out).
- Material Request: Need parts for a job? Create a material request to reserve everything you need, all in one place. No need to request each part individually. Bundle them all into one request to save time. Make sure your requests are linked to the correct site by setting up default company and location settings for your users.
- Bill of Materials: Create different BOMs to meet your specific needs, whether it's for equipment maintenance, repair jobs or even product manufacturing. Manage how items are added to your BOMs, ensuring accuracy and preventing unauthorized changes.
Procurement: Handle the entire procurement cycle, starting from initial requests (requisitions) to final payments.
- Purchase Order: Customize the approval process to fit your company's rules, so you always know who's signing off on what. Compare your purchase order, the goods you receive and the supplier's invoice to make sure everything matches up. If you need to modify a PO after it's been issued, the system makes it easy to create and track change orders.
- Vendor Management: Keep track of all your vendors' info, from their addresses to who their sales reps are. Group vendors by location, product type they sell, or any other way that makes sense for your business. Set up templates to capture supplier details quickly.
- Accounts Payable: Pay vendors by check and wire or electronic transfer. See which invoices are due and when to manage your cash flow. Automatically calculate sales and taxes, including VAT and GST, so you don't have to worry about getting the numbers wrong.
Mobile: Access data from anywhere, anytime from mobile devices.
- Barcode Scanning: Simply point your phone's camera at a barcode on equipment, a part or even a work order to pull up all the relevant details.
- Dashboard: You get a personalized view of the most important information for your role, like open work orders, upcoming tasks or inventory alerts.
- Real-Time Tracking: You can see who's working on what, how long tasks are taking and if any issues are cropping up.
- Document Approval: Need to approve a work order or purchase request? No need to go back to your desk. You can do it right from your phone.
- Offline Access: This is essential if your team works in areas with spotty reception. They can still access and update work orders, capture data, and even take photos or videos. Once they're back in range, everything syncs up automatically.
Optional Modules: You can access additional modules to make the best use of the system.
- Lockout/Tagout: If multiple jobs need the same breaker locked out, there's no need for a sea of tags. The system smartly links them, so one tag covers multiple tasks. It also stores step-by-step instructions for locking out different equipment types, so workers don't have to rely on memory or outdated manuals.
- Project Tracking: Need to distinguish between a pump repair and a roof leak? The system lets you assign specific codes to different project types, making it easy to filter and sort them later. The conveyor belt replacement is halfway done? Just update the project in the app, and you'll see a visual representation of its progress, like a bar graph filling up.
- Calibration: It's easy to forget when a tool needs calibration, especially if you have hundreds of them. You can set up reminders based on pre-defined schedules or usage to ensure nothing falls through the cracks. Not just anyone can calibrate a precision instrument. The system tracks technician qualifications, ensuring you assign the right person for the task.
- Condition Reporting: Whether you're an operator, technician or manager, if you see something amiss, you can easily create a condition report. You can describe the issue (leaky pipe or foundation damage), location and any potential risks. A single report can spawn multiple actions including repair work orders and evaluations to assess the root cause.

Product Ranking

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#22

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Analyst Rating Summary

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User Sentiment Summary

91%

of users recommend this product

Megamation Directline has a 'excellent' User Satisfaction Rating of 91% when considering 34 user reviews from 2 recognized software review sites.

84%

of users recommend this product

CHAMPS has a 'great' User Satisfaction Rating of 84% when considering 51 user reviews from 4 recognized software review sites.

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Awards

Synopsis of User Ratings and Reviews

Intuitive Design: Users praise the software's user-friendly interface, which makes it easy to navigate and use, even for those unfamiliar with CMMS software.

Mobile Accessibility: The availability of a mobile app compatible with various operating systems allows users to access work orders, update information, and track maintenance activities from any location.

Customizable Dashboards: The software's high degree of customizability enables businesses to tailor the interface to their specific needs, ensuring a more efficient and user-friendly experience.

Robust Reporting: Users appreciate the advanced reporting capabilities, which provide valuable insights into maintenance operations, allowing for data-driven decision-making and process improvement.

Robust Preventive and Predictive Maintenance Capabilities: Excels in condition-based monitoring, maintenance checklists and meter readings.

Good Resource Management Tools: Offers superior labor, material cost, certification, and time tracking compared to FTMaintenance and MPulse.

Data-Driven Decision Making: Enables custom dashboards/reports, scheduled reporting, data export (PDF, Excel, CSV), and role-based access.

Difficult to Use: Users have reported that the software can be difficult to use and navigate, especially for those who are not familiar with CMMS software.

Limited Functionality: Some users have found that the software lacks certain features that are important for their needs, such as advanced reporting or integration with other systems.

Poor Customer Support: Several users have complained about the quality of customer support, citing long wait times and unhelpful responses.

Lack of AI-Based Capabilities: The system doesn’t offer any AI-based capabilities like automated fault detection, AI-powered analytics and demand forecasting.

No Global Search Function: Lacks a unified search bar for assets, tasks, parts, purchase orders and vendors.

Compatibility Issues: Integrating your CMMS platform with existing enterprise systems like ERP or CRM can be challenging, causing data consistencies.

Is Megamation Directline a mega hit with users, or does it leave them feeling disconnected? User reviews from the past year suggest Megamation Directline is a capable CMMS solution but not without its drawbacks. Users praise its comprehensive asset management, preventive maintenance scheduling, and work order management features, finding them intuitive and effective in streamlining maintenance operations. For example, users highlight the ease with which they can track assets, schedule and automate preventive maintenance tasks, and manage work orders, leading to improved efficiency and reduced downtime. However, a recurring criticism is the software's cost, which some users find prohibitive, especially smaller businesses. Additionally, some users have reported a steep learning curve during the initial setup, finding the software's interface not as user-friendly as some competitors, like FTMaintenance. Overall, Megamation Directline seems best suited for medium to large businesses with the budget to invest in a robust CMMS solution and the technical expertise to navigate its initial setup. Smaller businesses or those with limited technical resources might find more user-friendly and affordable alternatives a better fit.

CHAMPS Software is a comprehensive CMMS solution that helps businesses streamline maintenance operations and enhance asset reliability.The system excels in work order management and maintenance scheduling, as evidenced by its high score in our analysis and success stories from clients like Quaker Oats.It has proven to be adaptable and efficient, meeting the diverse needs of industries ranging from utilities and construction to entertainment and food and beverage.Despite the system offering high customizability, it does have some limitations. The absence of AI-powered features and a comprehensive search function might be a drawback for some users.Additionally, its subscription-based pricing, while eliminating large upfront costs, translates to ongoing expenses that you should consider when evaluating the overall value.

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