Megamation Directline vs CleanTelligent

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Our analysts compared Megamation Directline vs CleanTelligent based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

CleanTelligent Software Tool

Product Basics

DirectLine, a maintenance management solution by Megamation, provides features specific to organization and sector. It helps streamline workflows, boost productivity, maintain compliance and perform preventive maintenance tasks.

It offers features like work order management, project management, fleet management, inventory management, maintenance tool tracking and many more. The mobile version is compatible with every mobile OS, making it easy to access information from anywhere.
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CleanTelligent helps cleaning companies and services streamline the quality control process. It simplifies janitorial management for both service providers and customers.

It provides a competitive edge to building contractors and facility managers and enables people to live happier lives at home and work. It offers customizable solutions to meet the needs of contractors as well as building patrons.
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Windows
Mac
Linux
Android
Chromebook
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Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Integration: Easily access data without coding or expensive system overhauls by integrating with over 300 products via the iWay Universal adapter suite. 
  • DirectLine Mobile: Offers almost all the same capabilities as the desktop site, providing accessibility and mobility. Available on Android, iOS and Blackberry. 
  • Customized Modules: Reduce feature clutter by customizing the interface based on company needs, only including the modules that are required. Other individual modules not needed can be turned off manually.  
  • Decreased Downtime: PM plans reduce unplanned asset downtime by improving asset health, significantly decreasing the chances of major failures. 
  • Better Productivity: Boost organizational and labor pool productivity using work order management. Streamlined workflows reduce confusion over daily tasks. 
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  • Improve Quality Control: Maintain cleaning standards by streamlining the cleaning process and delivering consistent services. Reduce time spent on correcting cleaning errors and decrease labor costs. 
  • Multitasking: Create, start and close work orders from a single interface. Schedule and confirm recurring cleaning tasks. Update work order statuses and submit reports in real time. 
  • Protect Project Margins: Manage project budgets by reducing employee downtime. Automate communication between custodial managers and building patrons by providing QR codes to report cleaning statuses. 
  • Increase Productivity: Equip team members with information about jobs. Allow cleaners to close more work orders by making fewer trips to the supply closet, saving time and increasing productivity. 
  • Showcase Team Results: Create an opportunity for the janitorial team’s work to be noticed for due credit. Improve service health and the bottom line by displaying the overall impact of cleaning services on facilities. 
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  • Work Order Management:
    •  Create and assign work orders based on trade, shift, department or specific person. 
    •  Allocate parts and tools required to complete the job. 
    •  Attach documents, drawings, instructions, manuals, links and videos to work orders. 
    •  Record work status and other details like time taken or the parts used to complete a work order. 
  • Preventive Maintenance: Predefine labor, parts and tools frequently used in a standard work order. Create and schedule PMs in advance, specify completion date, and attach documents with permission to modify it when necessary. 
  • Inventory Management: Calculate costs and issue parts to work orders automatically. Establish minimum/maximum rules for parts and automate purchase requisitions based on those rules. 
  • Utility Readings: Capture and assign a schedule for meter readings, track usage and monitor utility cost by building, department or any other segment. 
  • Fleet Management:
    •  Manage a fleet of cars, trucks, tows and more, including issuing and returning. 
    •  Track manufacturer’s recall, spare parts and vehicles. 
    •  Monitor components like engines, gearboxes and axles by serial number and warranty dates. 
    •  Automatically generate warranty claim forms and receive warranty alerts. 
    •  Schedule regular inspections. 
    •  Track and store driver information, fuel usage and breakdown reports. 
  • Health and Safety:
    •  Identify and catalog specific training requirements for jobs from different categories. 
    •  Mark appropriate schedules to ensure all certifications remain current. 
    •  Record incident details, including the severity of injuries. 
    •  Compile courses and use the course attendance module to keep track of course completion or non-attendance. 
    •  Measure maintenance requirements and analyze the long- and short-term cost of buildings. 
    •  Track insurance claims and send out a copy of the required forms to insurance companies. 
  • Employee Records and Training: Stores wages, overtime, insurance, training certificates, licensing information pertinent to the employee’s position and more. Access this information through any part of the system to control policies and procedures. Track wages as a component of costs associated with a project. 
  • Purchasing: Generate contracts and blanket or restricted blanket purchase orders, create purchase requisitions for re-stocking, and process retroactive charges. Ensures security with streamlined workflows and password-protected approvals. 
  • Standards and Safety Procedures: Provide special instructions and requirements for equipment or materials by attaching documents and website links. 
  • Contract Management: Establish contracts, issue work orders against them, and estimate labor and materials cost to ensure the job cost is within the contract limit. On completion close the work order and reconcile all the costs, apply it to the initial purchase order and deduct the amount from the contract amount.nbsp;
  • Hazardous Material: Provides a detailed description and information on handling, using, storing, transporting and disposing of hazardous material. Offers an inventory of hazardous materials by location and ties them to work orders. 
  • Document Management: Ensures everyone has access to the information they need. Documents attached to an entity are automatically added to a work order for that entity. 
  • Project Management: Automatically records all work, parts and associated costs. Analyze work results and track unlimited project steps, budgets, commitments, expenditures, contractor performance and contingency allocations. 
  • Catalog: Manages available equipment and assets, tools and dies, and lock and key inventory. 
  • Maintenance Tool Tracking: Issue unique numbers and sign-in/ sign-out dates to tools, reserve tools in PM and work orders, and record calibration history. 
  • Reporting: Generate from any module and configure common types for quick access. Advanced analysis function helps perform ad hoc inquiries like repair cost by categories, breakdown and repair, and more. 
  • Help Desk: Everyone from employees to clients can enter work requests without needing access to the whole system. Selected employees can review asset history and work order status, enter work requests, display possible solutions, and encourage clients to solve the problem on their own. 
  • Space Inventory: Tracks room usage and allocates associated costs on a database that automates space utilization. Streamlines the process of space usage and allocation with information such as square footage, utilities, dimensions and limitations. 
  • Capital Planning: Track and maintain capital requirements of a facility, integrate plans with day-to-day operations and access reports like a capital analysis spreadsheet, cash flow and reserve fund analyses. 
  • Room Scheduler: Request specific room types, identify setup requirements and notify concerned personnel for specific changes. Schedule repetitive meetings and identify when the rooms or facilities will be unavailable due to construction, holidays or other bookings. 
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  • Inspection Management: Analyze every inspection report and calculate cleaning trends. Identify causes of cleaning errors and use that data to implement corrective measures. 
  • Work Order Management: Streamline communication between clients, building patrons and employees by keeping everyone in the loop. Provide real-time updates to clients and cleaners about work order statuses. Ease contract fulfillment by offering direct information access to all parties involved. 
  • Job Scheduling: Schedule and manage cleaning services ahead of time. Ensure employees have access to all relevant job details and equipment to reduce employee downtime and labor costs. 
  • Mobile Surveys: Allow patrons to directly report sanitation issues to the team using QR codes to improve customer service. Offer detailed surveys on mobile devices to receive issue and satisfaction reports. 
  • Reports and Business Intelligence: Track team performance and summarize data using comprehensive reports and visually appealing graphical representations. Use data to plan and implement positive changes to cleaning processes. Improve overall service and raise employee accountability. 
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Product Ranking

#39

among all
CMMS Software

#107

among all
CMMS Software

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User Sentiment Summary

Excellent User Sentiment 34 reviews
Great User Sentiment 77 reviews
91%
of users recommend this product

Megamation Directline has a 'excellent' User Satisfaction Rating of 91% when considering 34 user reviews from 2 recognized software review sites.

83%
of users recommend this product

CleanTelligent has a 'great' User Satisfaction Rating of 83% when considering 77 user reviews from 3 recognized software review sites.

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2.3 (3)
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4.22 (37)
4.5 (31)
4.2 (37)
5.0 (3)
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Awards

Megamation Directline stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Intuitive Design: Users praise the software's user-friendly interface, which makes it easy to navigate and use, even for those unfamiliar with CMMS software.
Mobile Accessibility: The availability of a mobile app compatible with various operating systems allows users to access work orders, update information, and track maintenance activities from any location.
Customizable Dashboards: The software's high degree of customizability enables businesses to tailor the interface to their specific needs, ensuring a more efficient and user-friendly experience.
Robust Reporting: Users appreciate the advanced reporting capabilities, which provide valuable insights into maintenance operations, allowing for data-driven decision-making and process improvement.
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Streamlined Work Order Management: CleanTelligent simplifies work order creation, assignment, and tracking, ensuring efficient task management and completion. The platform allows users to easily create and assign work orders, track their progress, and ensure timely resolution of maintenance issues.
Enhanced Communication and Collaboration: CleanTelligent facilitates seamless communication and collaboration among team members. The software provides tools for real-time communication, allowing users to share updates, discuss issues, and collaborate effectively to resolve maintenance tasks.
Comprehensive Reporting and Analytics: CleanTelligent offers robust reporting and analytics capabilities, providing valuable insights into maintenance operations. Users can generate detailed reports on work order history, asset performance, and other key metrics, enabling data-driven decision-making and process improvement.
Improved Asset Management: CleanTelligent helps organizations effectively manage their assets throughout their lifecycle. The platform allows users to track asset information, schedule preventive maintenance, and monitor asset performance, ensuring optimal asset utilization and reducing downtime.
Mobile Accessibility: CleanTelligent provides mobile access, enabling users to manage maintenance tasks on the go. The mobile app allows technicians to receive work orders, update task status, and access asset information from their smartphones or tablets, improving efficiency and responsiveness.
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Difficult to Use: Users have reported that the software can be difficult to use and navigate, especially for those who are not familiar with CMMS software.
Limited Functionality: Some users have found that the software lacks certain features that are important for their needs, such as advanced reporting or integration with other systems.
Poor Customer Support: Several users have complained about the quality of customer support, citing long wait times and unhelpful responses.
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Limited Customization: The software's rigidity can hinder tailoring it to specific workflows or unique industry needs, potentially leading to workarounds and inefficiencies.
Mobile App Shortcomings: The mobile app's functionality and user-friendliness may not meet expectations, potentially impacting field technicians' productivity and ease of use.
Reporting Limitations: Generating custom reports or extracting specific data points can be challenging, potentially hindering data analysis and decision-making.
Learning Curve: The software's interface and features may have a steeper learning curve compared to other CMMS options, potentially requiring more time and resources for user training.
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Is Megamation Directline a mega hit with users, or does it leave them feeling disconnected? User reviews from the past year suggest Megamation Directline is a capable CMMS solution but not without its drawbacks. Users praise its comprehensive asset management, preventive maintenance scheduling, and work order management features, finding them intuitive and effective in streamlining maintenance operations. For example, users highlight the ease with which they can track assets, schedule and automate preventive maintenance tasks, and manage work orders, leading to improved efficiency and reduced downtime. However, a recurring criticism is the software's cost, which some users find prohibitive, especially smaller businesses. Additionally, some users have reported a steep learning curve during the initial setup, finding the software's interface not as user-friendly as some competitors, like FTMaintenance. Overall, Megamation Directline seems best suited for medium to large businesses with the budget to invest in a robust CMMS solution and the technical expertise to navigate its initial setup. Smaller businesses or those with limited technical resources might find more user-friendly and affordable alternatives a better fit.

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CleanTelligent emerges as a strong contender, particularly for cleaning companies and facility management services. User feedback over the past year paints a picture of a solution that prioritizes ease of use and efficient task management, but potential buyers should carefully weigh its limitations before committing. CleanTelligent's intuitive interface and streamlined workflows have resonated with users who value simplicity and efficiency. The software empowers cleaning crews and facility managers to optimize their operations, leading to improved productivity and service quality. However, some users have expressed concerns about the software's limited feature set compared to competitors like 86 Repairs, which may necessitate additional tools or workarounds for more complex tasks. Additionally, CleanTelligent's pricing structure, which can be higher than some alternatives, has been a point of contention for budget-conscious businesses. CleanTelligent's core strength lies in its ability to simplify quality control processes for cleaning companies and facility management services. Its customizable solutions cater to the specific needs of contractors and building occupants, fostering a more collaborative and efficient environment. While it may not be the most feature-rich CMMS solution on the market, its user-friendly design and focus on streamlining cleaning operations make it an ideal choice for businesses seeking a straightforward and effective way to manage their janitorial tasks and enhance service quality.

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