Megamation Directline vs QWare

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Our analysts compared Megamation Directline vs QWare based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

DirectLine, a maintenance management solution by Megamation, provides features specific to organization and sector. It helps streamline workflows, boost productivity, maintain compliance and perform preventive maintenance tasks.

It offers features like work order management, project management, fleet management, inventory management, maintenance tool tracking and many more. The mobile version is compatible with every mobile OS, making it easy to access information from anywhere.
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QWare is a comprehensive software solution designed to streamline maintenance management tasks, particularly in the realm of Computerized Maintenance Management Systems (CMMS). It is ideally suited for industries such as facilities management, education, healthcare, and manufacturing, where efficient task management and maintenance scheduling are crucial. Users benefit from its intuitive interface, which simplifies work order management, asset tracking, and preventive maintenance scheduling. A standout feature is its customizable dashboard, allowing users to tailor the software to their specific operational needs. Compared to similar products, QWare is praised for its user-friendly design and robust functionality, making it a preferred choice for organizations seeking to enhance their maintenance operations. Pricing details are not explicitly available, so potential users are encouraged to contact SelectHub for a personalized quote. This ensures that pricing aligns with the unique requirements and scale of their operations.
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Windows
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Linux
Android
Chromebook
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Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

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In Person
Live Online
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Webinars
Documentation
In Person
Live Online
Videos
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Email
Phone
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FAQ
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Knowledge Base
24/7 Live Support
Email
Phone
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FAQ
Forum
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24/7 Live Support

Product Insights

  • Integration: Easily access data without coding or expensive system overhauls by integrating with over 300 products via the iWay Universal adapter suite. 
  • DirectLine Mobile: Offers almost all the same capabilities as the desktop site, providing accessibility and mobility. Available on Android, iOS and Blackberry. 
  • Customized Modules: Reduce feature clutter by customizing the interface based on company needs, only including the modules that are required. Other individual modules not needed can be turned off manually.  
  • Decreased Downtime: PM plans reduce unplanned asset downtime by improving asset health, significantly decreasing the chances of major failures. 
  • Better Productivity: Boost organizational and labor pool productivity using work order management. Streamlined workflows reduce confusion over daily tasks. 
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  • Depreciation Method Calculation: A unique benefit of Q Ware is its fixed asset accounting features. It allows financial teams to track and monitor the costs associated with individual assets over their lifetime. This solution offers formulas to automatically depreciate fixed assets, reducing the need for manual calculation.
  • Asset Profiles: Users can attach photos, warranty documents, repair history and other vital information in special asset profiles that are individual to each piece of equipment.
  • Asset Categories: Q Ware lets users organize their fixed assets within the system for easy organization. Users can customize those categories, use them to bulk update asset profiles and keep assets up-to-date.
  • Track Record Changes: The program automatically stores updates made to any asset profile from any device and reflects those changes system-wide.
  • Work Order Assignment: Administrators can assign work order requests to individual technicians, ensuring competency, improving accountability and increasing overall transparency into who is supposed to be doing what tasks.
  • Improve Lifespan and ROA: Improved efficiency, preventive maintenance plans and more accurate asset labeling all work together to keep assets in better working order for a longer lifespan.
  • Customizable: Q Ware offers a variety of customization options from five mix-and-match modules to make sure users get exactly what they need from their CMMS system.
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  • Work Order Management:
    •  Create and assign work orders based on trade, shift, department or specific person. 
    •  Allocate parts and tools required to complete the job. 
    •  Attach documents, drawings, instructions, manuals, links and videos to work orders. 
    •  Record work status and other details like time taken or the parts used to complete a work order. 
  • Preventive Maintenance: Predefine labor, parts and tools frequently used in a standard work order. Create and schedule PMs in advance, specify completion date, and attach documents with permission to modify it when necessary. 
  • Inventory Management: Calculate costs and issue parts to work orders automatically. Establish minimum/maximum rules for parts and automate purchase requisitions based on those rules. 
  • Utility Readings: Capture and assign a schedule for meter readings, track usage and monitor utility cost by building, department or any other segment. 
  • Fleet Management:
    •  Manage a fleet of cars, trucks, tows and more, including issuing and returning. 
    •  Track manufacturer’s recall, spare parts and vehicles. 
    •  Monitor components like engines, gearboxes and axles by serial number and warranty dates. 
    •  Automatically generate warranty claim forms and receive warranty alerts. 
    •  Schedule regular inspections. 
    •  Track and store driver information, fuel usage and breakdown reports. 
  • Health and Safety:
    •  Identify and catalog specific training requirements for jobs from different categories. 
    •  Mark appropriate schedules to ensure all certifications remain current. 
    •  Record incident details, including the severity of injuries. 
    •  Compile courses and use the course attendance module to keep track of course completion or non-attendance. 
    •  Measure maintenance requirements and analyze the long- and short-term cost of buildings. 
    •  Track insurance claims and send out a copy of the required forms to insurance companies. 
  • Employee Records and Training: Stores wages, overtime, insurance, training certificates, licensing information pertinent to the employee’s position and more. Access this information through any part of the system to control policies and procedures. Track wages as a component of costs associated with a project. 
  • Purchasing: Generate contracts and blanket or restricted blanket purchase orders, create purchase requisitions for re-stocking, and process retroactive charges. Ensures security with streamlined workflows and password-protected approvals. 
  • Standards and Safety Procedures: Provide special instructions and requirements for equipment or materials by attaching documents and website links. 
  • Contract Management: Establish contracts, issue work orders against them, and estimate labor and materials cost to ensure the job cost is within the contract limit. On completion close the work order and reconcile all the costs, apply it to the initial purchase order and deduct the amount from the contract amount.nbsp;
  • Hazardous Material: Provides a detailed description and information on handling, using, storing, transporting and disposing of hazardous material. Offers an inventory of hazardous materials by location and ties them to work orders. 
  • Document Management: Ensures everyone has access to the information they need. Documents attached to an entity are automatically added to a work order for that entity. 
  • Project Management: Automatically records all work, parts and associated costs. Analyze work results and track unlimited project steps, budgets, commitments, expenditures, contractor performance and contingency allocations. 
  • Catalog: Manages available equipment and assets, tools and dies, and lock and key inventory. 
  • Maintenance Tool Tracking: Issue unique numbers and sign-in/ sign-out dates to tools, reserve tools in PM and work orders, and record calibration history. 
  • Reporting: Generate from any module and configure common types for quick access. Advanced analysis function helps perform ad hoc inquiries like repair cost by categories, breakdown and repair, and more. 
  • Help Desk: Everyone from employees to clients can enter work requests without needing access to the whole system. Selected employees can review asset history and work order status, enter work requests, display possible solutions, and encourage clients to solve the problem on their own. 
  • Space Inventory: Tracks room usage and allocates associated costs on a database that automates space utilization. Streamlines the process of space usage and allocation with information such as square footage, utilities, dimensions and limitations. 
  • Capital Planning: Track and maintain capital requirements of a facility, integrate plans with day-to-day operations and access reports like a capital analysis spreadsheet, cash flow and reserve fund analyses. 
  • Room Scheduler: Request specific room types, identify setup requirements and notify concerned personnel for specific changes. Schedule repetitive meetings and identify when the rooms or facilities will be unavailable due to construction, holidays or other bookings. 
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  • Work Order Management: The system allows users to create work order requests, assign them to individual technicians and track their progress through to completion.
  • Asset Management: Q Ware offers a range of features to help monitor and extend asset lifecycles. These include asset tracking, contract management, inventory management, fleet management and more.
  • User-Friendly Interface: The intuitive UI helps promote use of the system and makes it easy for technicians, IT, financial advisors and managers alike to utilize the solution.
  • Asset Profiles: This program lets users generate individual asset profiles and attach them to assets. These can include warranties, photos, repair histories and more.
  • Preventive Maintenance: Q Ware facilitates PM plan creation, execution and monitoring. The schedule keeps crucial routine repair tasks from falling through the cracks.
  • Browser Access: Because the solution is web-based, users can access its features from any mobile device with an internet connection.
  • Custom Asset Reports: The reporting tool allows users to generate custom reports on various assets and data points, including depreciation, costs, overall equipment effectiveness, planned maintenance percentage, mean-time-between-failure, etc.
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Product Ranking

#39

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CMMS Software

#38

among all
CMMS Software

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User Sentiment Summary

Excellent User Sentiment 34 reviews
Excellent User Sentiment 52 reviews
91%
of users recommend this product

Megamation Directline has a 'excellent' User Satisfaction Rating of 91% when considering 34 user reviews from 2 recognized software review sites.

93%
of users recommend this product

QWare has a 'excellent' User Satisfaction Rating of 93% when considering 52 user reviews from 2 recognized software review sites.

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2.5 (1)
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4.7 (51)
4.5 (31)
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5.0 (3)
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Awards

Megamation Directline stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

QWare stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Intuitive Design: Users praise the software's user-friendly interface, which makes it easy to navigate and use, even for those unfamiliar with CMMS software.
Mobile Accessibility: The availability of a mobile app compatible with various operating systems allows users to access work orders, update information, and track maintenance activities from any location.
Customizable Dashboards: The software's high degree of customizability enables businesses to tailor the interface to their specific needs, ensuring a more efficient and user-friendly experience.
Robust Reporting: Users appreciate the advanced reporting capabilities, which provide valuable insights into maintenance operations, allowing for data-driven decision-making and process improvement.
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Ease of Use: QWare is praised for its user-friendly design, making it simple for teams to adapt and start managing work orders efficiently.
Customization: The software allows businesses to tailor features and categories to match their specific workflows and industry needs.
Affordability: QWare is considered a cost-effective solution, especially for small to midsize businesses, providing essential CMMS features without a hefty price tag.
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Difficult to Use: Users have reported that the software can be difficult to use and navigate, especially for those who are not familiar with CMMS software.
Limited Functionality: Some users have found that the software lacks certain features that are important for their needs, such as advanced reporting or integration with other systems.
Poor Customer Support: Several users have complained about the quality of customer support, citing long wait times and unhelpful responses.
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Outdated Interface: Some users have reported that the user interface feels outdated compared to more modern CMMS software, which could potentially lead to a less streamlined user experience.
Intuitiveness: While many appreciate the software's ease of use, some users have found certain aspects of the user interface less intuitive than desired, potentially impacting efficiency for some tasks.
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Is Megamation Directline a mega hit with users, or does it leave them feeling disconnected? User reviews from the past year suggest Megamation Directline is a capable CMMS solution but not without its drawbacks. Users praise its comprehensive asset management, preventive maintenance scheduling, and work order management features, finding them intuitive and effective in streamlining maintenance operations. For example, users highlight the ease with which they can track assets, schedule and automate preventive maintenance tasks, and manage work orders, leading to improved efficiency and reduced downtime. However, a recurring criticism is the software's cost, which some users find prohibitive, especially smaller businesses. Additionally, some users have reported a steep learning curve during the initial setup, finding the software's interface not as user-friendly as some competitors, like FTMaintenance. Overall, Megamation Directline seems best suited for medium to large businesses with the budget to invest in a robust CMMS solution and the technical expertise to navigate its initial setup. Smaller businesses or those with limited technical resources might find more user-friendly and affordable alternatives a better fit.

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Is QWare CMMS the "ware" to turn to for your maintenance management needs? User reviews from the past year paint a generally positive picture of QWare CMMS, particularly highlighting its user-friendliness and adaptable features. Users appreciate the ability to tailor the software to their specific requirements, finding it a breath of fresh air compared to more rigid systems. For instance, one user praised the software's reporting features, stating that they are "very helpful with figuring out our scope of work for the different trades for the year, which is helpful to determine what our budget will look like in the future." However, some users have pointed out that the user interface, especially on mobile devices, could use some improvement. One user described it as "clunky" and "not intuitive," which could potentially hinder productivity for those who rely heavily on mobile access. Despite this drawback, QWare CMMS emerges as a robust and cost-effective solution for businesses seeking to streamline their maintenance operations. Its strength lies in its simplicity and adaptability, making it particularly well-suited for organizations that prioritize ease of use and customization. Think of it as a well-organized toolbox – you might need to get acquainted with its layout, but once you do, you'll find the right tool for the job.

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