Home > CMMS Software > eMaint > eMaint vs Megamation Directline

eMaint vs Megamation Directline

Last Updated: November 18th, 2024

Our analysts compared eMaint vs Megamation Directline based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

eMaint is a computerized maintenance management system (CMMS) that helps streamline maintenance operations, optimize asset performance and boost productivity.

Features like asset management, inventory control and condition monitoring empower businesses to achieve enhanced asset visibility and operational efficiency.

User reviews consistently highlight the system’s user-friendly interface, powerful work order management capabilities and responsive customer support.

However, some users also express a desire for greater reporting customization and an enhanced mobile app experience.

Its flexible pricing options, including tiered plans and customized quotes, ensure accessibility for businesses of all sizes and budgets.

DirectLine, a maintenance management solution by Megamation, provides features specific to organization and sector. It helps streamline workflows, boost productivity, maintain compliance and perform preventive maintenance tasks.

It offers features like work order management, project management, fleet management, inventory management, maintenance tool tracking and many more. The mobile version is compatible with every mobile OS, making it easy to access information from anywhere.

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Product Insights

Boost Equipment Uptime: Advanced Atomization after using the system’s preventive maintenance planning and reporting capabilities achieved a remarkable increase in uptime, going from an average of 80% to 95-96%, and even reaching 97% for some production lines.
Complete Preventive Maintenance Tasks On Time: Asahi Kasei Plastics North America used the system to implement an on-time metric and gain real-time data visibility through Power BI integration. This led to a 97% on-time PM completion rate, exceeding the 95% target.
Increase Work Order Completion Rate: The system’s centralized platform, real-time data insights and focus on equipment reliability enabled Fibrix Filtration to significantly improve its work order completion rate, exceeding its initial target of 85% and reaching over 90% within the first year of implementation.
Sense Trouble Before It Strikes: Jack Daniel Cooperage integrated Fluke vibration with the system to proactively monitor equipment health. This allowed them to detect potential issues through real-time data and automatic work order generation, preventing costly downtime and ensuring optimal equipment performance.
Gain Offline Data Access: Fluke Mobile, the eMaint app, allowed Gee Whiz’s maintenance teams to access and complete work orders even in areas without reliable internet service, eliminating downtime and improving productivity in remote locations.

Integration: Easily access data without coding or expensive system overhauls by integrating with over 300 products via the iWay Universal adapter suite.
DirectLine Mobile: Offers almost all the same capabilities as the desktop site, providing accessibility and mobility. Available on Android, iOS and Blackberry.
Customized Modules: Reduce feature clutter by customizing the interface based on company needs, only including the modules that are required. Other individual modules not needed can be turned off manually.
Decreased Downtime: PM plans reduce unplanned asset downtime by improving asset health, significantly decreasing the chances of major failures.
Better Productivity: Boost organizational and labor pool productivity using work order management. Streamlined workflows reduce confusion over daily tasks.

Asset Management: Gain visibility into your assets to optimize maintenance operations.
- Multi-Site Control: You can oversee maintenance for every plant from your headquarters, while your teams in different countries work in their local languages and currencies.
- Command Center: Attach maintenance manuals, warranty information and historical repair records to assets, making these documents readily accessible whenever needed. Organize assets by facility, department, equipment type or any other relevant criteria.
- Life Cycle Tracking: From the day a new piece of equipment is installed to the day it's decommissioned, track everything — usage, maintenance history, calibration dates and warranty information.
Work Order Management: Create, assign and track work orders with just a few clicks.
- Creation: Generate work orders through the mobile app, in bulk for multiple assets or include them as part of route-based inspections. Automatically trigger work orders based on pre-defined conditions or detected faults.
- Work Requests via QR Codes: If your technicians encounter a broken machine in the field, they can quickly initiate a work request by scanning the asset's QR code, streamlining the process and minimizing downtime.
- Preventive Maintenance Scheduling: Drag-and-drop calendar interface helps you plan and visualize preventive maintenance tasks, making it easier to create recurring PMs, assign work and address scheduling conflicts.
- Data-Driven Work Orders: Integrate with Fluke sensors or SCADA/PLC systems to collect real-time asset data to automatically create work orders when the data indicates a potential failure.
Inventory Management: Maintain optimal stock levels, control costs and ensure critical parts are readily available to keep operations running smoothly.
- Parts Tracking and Assignment: Easily search for parts by name, number or description and assign them to work orders with a few clicks, ensuring technicians have the right parts on hand for every job.
- Inventory Control: Monitor real-time inventory levels and receive automatic alerts when parts are running low, preventing unexpected stockouts. Track spending against budget to avoid overstocking on unnecessary items.
- Purchase Orders: Connect with ERP systems like SAP ERP to automatically update inventory levels after processing purchase orders.
- Global Inventory Visibility: Access and share inventory information across multiple locations or warehouses in real time. If one site is out of stock, easily locate and request the part from another site.
Condition Monitoring: Proactively identify potential machine failures and take action to prevent them.
- Machine Health Monitoring: Connect Fluke wireless vibration sensors to track equipment conditions (e.g., vibration, temperature, pressure) 24/7, giving you up-to-the-minute insights and catching potential issues early.
- Alarms and Notifications: Set personalized alerts based on specific thresholds or fault patterns, so you're notified the moment something's amiss via email, text or in-app notifications.
- Advanced Analysis: You can analyze historical data to identify trends, diagnose root causes and optimize maintenance schedules. AI-powered fault detection and recommendations further enhance your decision-making.
Reporting: Track key metrics like downtime, uptime and asset condition trends to make informed decisions, optimize maintenance strategies and improve overall equipment effectiveness
Compliance Hub: The system is built to help you comply with industry standards like FDA 21 CFR Part 11 and EudraLex Vol. 4. Access a detailed, time-stamped record of every action and change, simplifying asset history and work order verification.
Mobile App: Technicians can access, update and complete work orders directly from their mobile devices, including checking off tasks, uploading photos and even capturing electronic signatures. Work offline and everything syncs up automatically when you're back in range.
Integrations: Connect to apps like NetSuite and Salesforce or use the API for custom integrations. Tap into SCADA, PLC, and MES/MOM production data to move from a reactive to a proactive approach.

Work Order Management:
- Create and assign work orders based on trade, shift, department or specific person.
- Allocate parts and tools required to complete the job.
- Attach documents, drawings, instructions, manuals, links and videos to work orders.
- Record work status and other details like time taken or the parts used to complete a work order.
Preventive Maintenance: Predefine labor, parts and tools frequently used in a standard work order. Create and schedule PMs in advance, specify completion date, and attach documents with permission to modify it when necessary.
Inventory Management: Calculate costs and issue parts to work orders automatically. Establish minimum/maximum rules for parts and automate purchase requisitions based on those rules.
Utility Readings: Capture and assign a schedule for meter readings, track usage and monitor utility cost by building, department or any other segment.
Fleet Management:
- Manage a fleet of cars, trucks, tows and more, including issuing and returning.
- Track manufacturer’s recall, spare parts and vehicles.
- Monitor components like engines, gearboxes and axles by serial number and warranty dates.
- Automatically generate warranty claim forms and receive warranty alerts.
- Schedule regular inspections.
- Track and store driver information, fuel usage and breakdown reports.
Health and Safety:
- Identify and catalog specific training requirements for jobs from different categories.
- Mark appropriate schedules to ensure all certifications remain current.
- Record incident details, including the severity of injuries.
- Compile courses and use the course attendance module to keep track of course completion or non-attendance.
- Measure maintenance requirements and analyze the long- and short-term cost of buildings.
- Track insurance claims and send out a copy of the required forms to insurance companies.
Employee Records and Training: Stores wages, overtime, insurance, training certificates, licensing information pertinent to the employee’s position and more. Access this information through any part of the system to control policies and procedures. Track wages as a component of costs associated with a project.
Purchasing: Generate contracts and blanket or restricted blanket purchase orders, create purchase requisitions for re-stocking, and process retroactive charges. Ensures security with streamlined workflows and password-protected approvals.
Standards and Safety Procedures: Provide special instructions and requirements for equipment or materials by attaching documents and website links.
Contract Management: Establish contracts, issue work orders against them, and estimate labor and materials cost to ensure the job cost is within the contract limit. On completion close the work order and reconcile all the costs, apply it to the initial purchase order and deduct the amount from the contract amount.nbsp;
Hazardous Material: Provides a detailed description and information on handling, using, storing, transporting and disposing of hazardous material. Offers an inventory of hazardous materials by location and ties them to work orders.
Document Management: Ensures everyone has access to the information they need. Documents attached to an entity are automatically added to a work order for that entity.
Project Management: Automatically records all work, parts and associated costs. Analyze work results and track unlimited project steps, budgets, commitments, expenditures, contractor performance and contingency allocations.
Catalog: Manages available equipment and assets, tools and dies, and lock and key inventory.
Maintenance Tool Tracking: Issue unique numbers and sign-in/ sign-out dates to tools, reserve tools in PM and work orders, and record calibration history.
Reporting: Generate from any module and configure common types for quick access. Advanced analysis function helps perform ad hoc inquiries like repair cost by categories, breakdown and repair, and more.
Help Desk: Everyone from employees to clients can enter work requests without needing access to the whole system. Selected employees can review asset history and work order status, enter work requests, display possible solutions, and encourage clients to solve the problem on their own.
Space Inventory: Tracks room usage and allocates associated costs on a database that automates space utilization. Streamlines the process of space usage and allocation with information such as square footage, utilities, dimensions and limitations.
Capital Planning: Track and maintain capital requirements of a facility, integrate plans with day-to-day operations and access reports like a capital analysis spreadsheet, cash flow and reserve fund analyses.
Room Scheduler: Request specific room types, identify setup requirements and notify concerned personnel for specific changes. Schedule repetitive meetings and identify when the rooms or facilities will be unavailable due to construction, holidays or other bookings.

Product Ranking

#29

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#39

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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User Sentiment Summary

89%

of users recommend this product

eMaint has a 'great' User Satisfaction Rating of 89% when considering 590 user reviews from 4 recognized software review sites.

91%

of users recommend this product

Megamation Directline has a 'excellent' User Satisfaction Rating of 91% when considering 34 user reviews from 2 recognized software review sites.

4.5 (128)

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4.6 (159)

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Awards

Synopsis of User Ratings and Reviews

User-Friendly & Adaptable: Users consistently highlight the system’s user-friendly interface and adaptability to various maintenance needs, making it suitable for different industries and company sizes.

Efficient Work Order Handling: The system streamlines maintenance tasks with its robust work order management system, from creation and assignment to tracking and completion.

Responsive Customer Support: Users praise the vendor’s responsive, helpful and knowledgeable customer service.

Intuitive Design: Users praise the software's user-friendly interface, which makes it easy to navigate and use, even for those unfamiliar with CMMS software.

Mobile Accessibility: The availability of a mobile app compatible with various operating systems allows users to access work orders, update information, and track maintenance activities from any location.

Customizable Dashboards: The software's high degree of customizability enables businesses to tailor the interface to their specific needs, ensuring a more efficient and user-friendly experience.

Robust Reporting: Users appreciate the advanced reporting capabilities, which provide valuable insights into maintenance operations, allowing for data-driven decision-making and process improvement.

Limited Reporting Flexibility: Users find the reporting configuration complex and desire more customizable options for data visualization and analysis.

Mobile App Lacks Robustness: Users report limitations with the mobile app, including restricted search capabilities, excessive scrolling and a less intuitive interface compared to the desktop version.

Advanced Features Difficult to Manage: Configuring complex functionalities and integrating new modules can be challenging, and occasional server issues or bugs after updates have been reported.

Difficult to Use: Users have reported that the software can be difficult to use and navigate, especially for those who are not familiar with CMMS software.

Limited Functionality: Some users have found that the software lacks certain features that are important for their needs, such as advanced reporting or integration with other systems.

Poor Customer Support: Several users have complained about the quality of customer support, citing long wait times and unhelpful responses.

eMaint is a CMMS solution designed to streamline maintenance operations, boost equipment uptime and improve overall productivity across various industries. Its user-friendly interface and adaptability make it suitable for organizations of all sizes.The system's strength lies in its comprehensive work order management, enabling efficient creation, assignment, tracking and completion of maintenance tasks.The integration of Fluke sensors and the ability to trigger data-driven work orders further enhance the platform’s proactive maintenance capabilities.Users particularly appreciate the responsive customer support, which provides timely assistance and guidance throughout the implementation.Furthermore, the mobile app, while having room for improvement, offers valuable offline access and enables technicians to manage work orders on the go.Now, no system is flawless. Some users find the reporting a bit tricky to set up, and the mobile app could use a bit of a makeover. Also, if you're diving into the more advanced features, be prepared for a bit of a learning curve.But overall, eMaint is a solid choice for anyone looking to streamline their maintenance operations. It may not be the fanciest tool out there, but it gets the job done, and its user-friendly approach and helpful support make it a valuable asset for any team.

Is Megamation Directline a mega hit with users, or does it leave them feeling disconnected? User reviews from the past year suggest Megamation Directline is a capable CMMS solution but not without its drawbacks. Users praise its comprehensive asset management, preventive maintenance scheduling, and work order management features, finding them intuitive and effective in streamlining maintenance operations. For example, users highlight the ease with which they can track assets, schedule and automate preventive maintenance tasks, and manage work orders, leading to improved efficiency and reduced downtime. However, a recurring criticism is the software's cost, which some users find prohibitive, especially smaller businesses. Additionally, some users have reported a steep learning curve during the initial setup, finding the software's interface not as user-friendly as some competitors, like FTMaintenance. Overall, Megamation Directline seems best suited for medium to large businesses with the budget to invest in a robust CMMS solution and the technical expertise to navigate its initial setup. Smaller businesses or those with limited technical resources might find more user-friendly and affordable alternatives a better fit.

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FAQ

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