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eMaint vs eWorkOrders

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Our analysts compared eMaint vs eWorkOrders based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
eMaint Software Tool
SelectHub Award Winner
eWorkOrders Software Tool
SelectHub Award Winner
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Product Basics

Analyst Rating

85 Detailed Analysis

User Sentiment

Great User Sentiment (590 Reviews)

Analyst Rating

71 Detailed Analysis

User Sentiment

Excellent User Sentiment (107 Reviews)

eMaint is a computerized maintenance management system (CMMS) that helps streamline maintenance operations, optimize asset performance and boost productivity. 

Features like asset management, inventory control and condition monitoring empower businesses to achieve enhanced asset visibility and operational efficiency.

User reviews consistently highlight the system’s user-friendly interface, powerful work order management capabilities and responsive customer support. 

However, some users also express a desire for greater reporting customization and an enhanced mobile app experience.

Its flexible pricing options, including tiered plans and customized quotes, ensure accessibility for businesses of all sizes and budgets.

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eWorkOrders is a cloud-based CMMS (Computerized Maintenance Management System) designed to help organizations manage and optimize their assets, maintenance tasks, and inventory. It's particularly suited for small and medium-sized businesses (SMBs) across various industries like manufacturing, healthcare, property management, and education.

Key benefits include streamlining work order creation and tracking, automating preventive maintenance schedules, improving asset visibility and utilization, and generating reports for data-driven decision making. Popular features encompass mobile app accessibility, customizable dashboards, inventory management tools, and compliance tracking capabilities.

User reviews highlight its ease of use, intuitive interface, and affordability compared to enterprise-grade CMMS solutions. However, some users mention limitations in complex reporting functionalities and integrations with external systems. Pricing typically falls within the $35-$80 per user per month range, with flexible subscription options based on user count and desired features.


Pros
  • Easy to use interface
  • Affordable for SMBs
  • Mobile app accessibility
  • Decent inventory tools
  • Suitable for basic needs
 Cons
  • Limited reporting
  • Few integrations
  • Not ideal for complex needs
  • Limited customization
  • Scalability concerns
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$69/User, Monthly
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$35/User, Monthly
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Windows
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Android
Chromebook
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On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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Knowledge Base
24/7 Live Support

Product Insights

  • Boost Equipment Uptime: Advanced Atomization after using the system’s preventive maintenance planning and reporting capabilities achieved a remarkable increase in uptime, going from an average of 80% to 95-96%, and even reaching 97% for some production lines.
  • Complete Preventive Maintenance Tasks On Time: Asahi Kasei Plastics North America used the system to implement an on-time metric and gain real-time data visibility through Power BI integration. This led to a 97% on-time PM completion rate, exceeding the 95% target.
  • Increase Work Order Completion Rate: The system’s centralized platform, real-time data insights and focus on equipment reliability enabled Fibrix Filtration to significantly improve its work order completion rate, exceeding its initial target of 85% and reaching over 90% within the first year of implementation.
  • Sense Trouble Before It Strikes: Jack Daniel Cooperage integrated Fluke vibration with the system to proactively monitor equipment health. This allowed them to detect potential issues through real-time data and automatic work order generation, preventing costly downtime and ensuring optimal equipment performance.
  • Gain Offline Data Access: Fluke Mobile, the eMaint app, allowed Gee Whiz’s maintenance teams to access and complete work orders even in areas without reliable internet service, eliminating downtime and improving productivity in remote locations.
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  • Boost Productivity: Boost organizational and labor productivity using work order management. Assign tasks to employees and streamline workflows to improve efficiency. 
  • Data Import: Use import templates to scan, review and organize data to ensure all existing and historical data is imported. Customize fields like work order type, asset categories, vendor information and more. 
  • Improve Safety: Effective maintenance management and timely inspections help create a safe working environment. 
  • Ensure Compliance: Use dashboards and comprehensive reports to track compliance during audits. Automate the processes for tracking standards and updating old codes and assets. 
  • Reduce Asset Downtime: Decrease unexpected downtime with preventive maintenance plans. KPI monitoring helps identify asset issues and the underlying reasons behind them in order to expedite the repair process. 
  • Improve ROA: Maximize ROA by optimizing maintenance, extending asset lifespans and streamlining processes. Reduce maintenance costs by using reports to schedule PM. 
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  • Asset Management: Gain visibility into your assets to optimize maintenance operations.
    • Multi-Site Control: You can oversee maintenance for every plant from your headquarters, while your teams in different countries work in their local languages and currencies.
    • Command Center: Attach maintenance manuals, warranty information and historical repair records to assets, making these documents readily accessible whenever needed. Organize assets by facility, department, equipment type or any other relevant criteria.
    • Life Cycle Tracking: From the day a new piece of equipment is installed to the day it's decommissioned, track everything — usage, maintenance history, calibration dates and warranty information.
  • Work Order Management: Create, assign and track work orders with just a few clicks.
    • Creation: Generate work orders through the mobile app, in bulk for multiple assets or include them as part of route-based inspections. Automatically trigger work orders based on pre-defined conditions or detected faults.
    • Work Requests via QR Codes: If your technicians encounter a broken machine in the field, they can quickly initiate a work request by scanning the asset's QR code, streamlining the process and minimizing downtime.
    • Preventive Maintenance Scheduling: Drag-and-drop calendar interface helps you plan and visualize preventive maintenance tasks, making it easier to create recurring PMs, assign work and address scheduling conflicts.
    • Data-Driven Work Orders: Integrate with Fluke sensors or SCADA/PLC systems to collect real-time asset data to automatically create work orders when the data indicates a potential failure.
  • Inventory Management: Maintain optimal stock levels, control costs and ensure critical parts are readily available to keep operations running smoothly.
    • Parts Tracking and Assignment: Easily search for parts by name, number or description and assign them to work orders with a few clicks, ensuring technicians have the right parts on hand for every job.
    • Inventory Control: Monitor real-time inventory levels and receive automatic alerts when parts are running low, preventing unexpected stockouts. Track spending against budget to avoid overstocking on unnecessary items.
    • Purchase Orders: Connect with ERP systems like SAP ERP to automatically update inventory levels after processing purchase orders.
    • Global Inventory Visibility: Access and share inventory information across multiple locations or warehouses in real time. If one site is out of stock, easily locate and request the part from another site.
  • Condition Monitoring: Proactively identify potential machine failures and take action to prevent them.
    • Machine Health Monitoring: Connect Fluke wireless vibration sensors to track equipment conditions (e.g., vibration, temperature, pressure) 24/7, giving you up-to-the-minute insights and catching potential issues early.
    • Alarms and Notifications: Set personalized alerts based on specific thresholds or fault patterns, so you're notified the moment something's amiss via email, text or in-app notifications.
    • Advanced Analysis: You can analyze historical data to identify trends, diagnose root causes and optimize maintenance schedules. AI-powered fault detection and recommendations further enhance your decision-making.
  • Reporting: Track key metrics like downtime, uptime and asset condition trends to make informed decisions, optimize maintenance strategies and improve overall equipment effectiveness
  • Compliance Hub: The system is built to help you comply with industry standards like FDA 21 CFR Part 11 and EudraLex Vol. 4. Access a detailed, time-stamped record of every action and change, simplifying asset history and work order verification.
  • Mobile App: Technicians can access, update and complete work orders directly from their mobile devices, including checking off tasks, uploading photos and even capturing electronic signatures. Work offline and everything syncs up automatically when you're back in range.
  • Integrations: Connect to apps like NetSuite and Salesforce or use the API for custom integrations. Tap into SCADA, PLC, and MES/MOM production data to move from a reactive to a proactive approach.
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  • Work Order Management: Create, organize, manage, prioritize, track and schedule work orders on a single platform. Access customer information and work history, print a list of all open assignments, view all service requests, share documents and receive automatic email notifications. 
  • Service Request Interface: Allow customers to initiate and monitor requests and store their data without requiring login. Supports automatic request assignment along with updates and feedback through email. 
  • Asset Management:
    •  Manage maintenance operations, resources and equipment. 
    •  Track asset performance and tasks. 
    •  Access work history and all data associated with assets on a single dashboard. 
    •  Maintain asset documentation, warranty information, schematics and other standard operating procedures. 
    •  Analyze maintenance costs and make decisions for repair or replacement. 
    •  Attach photos to document tools, equipment and facility conditions. 
    •  Use barcode scanners to access asset data. 
  • Preventive Maintenance: Plan and schedule maintenance, keep a record of repairs and manage all PM tasks. 
  • Predictive Maintenance:
    •  Set parameters to automatically create work orders and send alerts. 
    •  Make predictions on the maintenance or replacement of equipment and exact moment of failure. 
    •  Automatically update readings through IoT sensors. 
    •  Receive reports based on sensor readings, predictive maintenance work orders and asset history. 
  • Mobile Maintenance Management: Scan barcodes to retrieve data and work order history, access work orders, enter condition monitoring reading, log work hours and record completion of work. Also includes work assignments, real-time asset tracking and reports. 
  • Geographic Information System: Uses GIS technology and enhanced interactive image mapping to track and locate assets and work orders. Search for specific assets and access real-time data to view assets on a floor or site map. 
  • Document Management: Create and share documents, storing standard operating procedures, schematics, manuals and more in a single repository. 
  • Spare Parts Inventory: Access and control inventory levels and set up reorder triggers. Provides parts location, parts and costs tracking, vendor shipping time frame, leftover material entry, counting orders scheduling and tool purchase management. 
  • Employee Management and Time Tracking:
    •  Check labor availability, employee reporting, labor costs on work orders, backlogs and more. 
    •  Track work order time, vacations, sick leave, payroll, breaks and contractor billing information. 
    •  Enter photos of employees. 
    •  Prevent labor overtime, ensure equipment availability and control operating costs. 
  • Materials Management:
    •  Issue parts to work orders and cross-reference materials to equipment, vehicles and vendors. 
    •  Track materials used in a work order, vendor invoices and spot buys. 
    •  Manage material purchasing, distribution and vendors. 
    •  Create purchase orders for items needed with vendor or customer pricing. 
    •  Create a catalog of commonly used items. 
  • Meter Readings: Track meter reading via API, classify meters by types, conduct batch meter readings, create meter routes, set preventive maintenance triggers and conduct criteria-based searches for meters. 
  • Reporting: Track work orders, expenses, employee performance, work order time and payroll at the month, week or year level. 
  • Dashboards: Shows trends, graphs and maintenance items that require attention. Customizable to view relevant information, monitor tasks and watch KPIs to make data-based decisions. 
  • API: Use to import data, remove difference in standards, eliminate duplicate data, and synchronize past and current data. 
  • Signature Capture: Set up different types of electronic sign-off to ensure verification and grant permission. Use a set format when printing documents. 
  • Single Sign-On: Ensures security, eliminates multiple passwords and improves the customer experience. 
  • Checklist: Use for preventive maintenance tasks to ensure safety and maintenance of equipment. Add notes, images, documents and track trends in any fields. 
  • Tool Management: Manage and track tools, maintain repair data, determine expected lifespan and implement a check-in and checkout process. Keep a count of small tools and add photos for insurance purposes. 
  • Stockroom Inventory Management: Manage and control stockroom levels, and value inventory based on fixed cost and cost average. Logs vendors, products, costs, shipping times and sales contacts. 
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Product Ranking

#29

among all
CMMS Software

#137

among all
CMMS Software

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Analyst Rating Summary

85
71
50
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95
84
88
66
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Preventive and Predictive Maintenance Management
Maintenance Request Management
Reports and Dashboards
Asset Management
Mobile Capabilities
Preventive and Predictive Maintenance Management
Maintenance Request Management
Mobile Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

eMaint
eWorkOrders
+ Add Product + Add Product
AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 50 95 88 98 95 90 100 78 98 45 50 90 0 84 66 98 87 70 100 78 63 45 67 71 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

78%
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72%

User Sentiment Summary

Great User Sentiment 590 reviews
Excellent User Sentiment 107 reviews
89%
of users recommend this product

eMaint has a 'great' User Satisfaction Rating of 89% when considering 590 user reviews from 4 recognized software review sites.

98%
of users recommend this product

eWorkOrders has a 'excellent' User Satisfaction Rating of 98% when considering 107 user reviews from 2 recognized software review sites.

4.5 (128)
4.9 (17)
4.4 (294)
4.9 (90)
4.6 (159)
n/a
4.0 (9)
n/a

Awards

SelectHub research analysts have evaluated eMaint and concluded it earns best-in-class honors for Asset Management.

Asset Management Award

eWorkOrders stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-Friendly & Adaptable: Users consistently highlight the system’s user-friendly interface and adaptability to various maintenance needs, making it suitable for different industries and company sizes.
Efficient Work Order Handling: The system streamlines maintenance tasks with its robust work order management system, from creation and assignment to tracking and completion.
Responsive Customer Support: Users praise the vendor’s responsive, helpful and knowledgeable customer service.
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User-Friendly Interface: Users often commend eWorkOrders for its intuitive and easy-to-navigate dashboard that simplifies the management of maintenance tasks.
Flexible Asset Management: The system's robust asset tracking capabilities allow for efficient monitoring and maintenance scheduling, highly appreciated by facilities with complex asset inventories.
Customizable Work Orders: Users value the ability to tailor work orders to specific needs, including the addition of detailed instructions and custom fields.
Effective Reporting Tools: Detailed and customizable reports give users insights into maintenance operations, aiding in data-driven decision-making.
Mobile Access: The platform's mobile responsiveness is a boon for on-the-go technicians who need to access and update work orders from any location.
Reliable Customer Support: Feedback from users consistently highlights the prompt and helpful support offered by eWorkOrders' customer service team.
Integrative Capabilities: The ability to integrate with other systems and applications ensures that eWorkOrders adapts well within various IT ecosystems.
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Limited Reporting Flexibility: Users find the reporting configuration complex and desire more customizable options for data visualization and analysis.
Mobile App Lacks Robustness: Users report limitations with the mobile app, including restricted search capabilities, excessive scrolling and a less intuitive interface compared to the desktop version.
Advanced Features Difficult to Manage: Configuring complex functionalities and integrating new modules can be challenging, and occasional server issues or bugs after updates have been reported.
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Limited Customization: Some users find the options for customization to be somewhat restricted, particularly when trying to tailor the software to fit very specific process flows or industry requirements.
User Interface Complexity: There's a learning curve associated with the UI, which can be seen as cluttered or non-intuitive, leading to a slower adoption rate among less tech-savvy staff.
Reporting Limitations: Reports may have limitations in terms of filtration and display options, causing frustration when trying to extract precise data insights.
Mobile App Gaps: The mobile experience is sometimes reported to be less robust than the desktop version, hindering on-the-go productivity for maintenance teams.
Customer Support Issues: While not widespread, there are anecdotal instances where customer support has not met user expectations in terms of response time or problem-solving efficiency.
Integration Challenges: Integrating eWorkOrders with other systems (ERP, accounting software, etc.) can be challenging, and may require additional support or customization.
Cost Considerations: Small businesses, in particular, sometimes find the cost per user to be on the higher side, especially when scaling up and requiring more licenses.
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eMaint is a CMMS solution designed to streamline maintenance operations, boost equipment uptime and improve overall productivity across various industries. Its user-friendly interface and adaptability make it suitable for organizations of all sizes.The system's strength lies in its comprehensive work order management, enabling efficient creation, assignment, tracking and completion of maintenance tasks.The integration of Fluke sensors and the ability to trigger data-driven work orders further enhance the platform’s proactive maintenance capabilities.Users particularly appreciate the responsive customer support, which provides timely assistance and guidance throughout the implementation.Furthermore, the mobile app, while having room for improvement, offers valuable offline access and enables technicians to manage work orders on the go.Now, no system is flawless. Some users find the reporting a bit tricky to set up, and the mobile app could use a bit of a makeover. Also, if you're diving into the more advanced features, be prepared for a bit of a learning curve.But overall, eMaint is a solid choice for anyone looking to streamline their maintenance operations. It may not be the fanciest tool out there, but it gets the job done, and its user-friendly approach and helpful support make it a valuable asset for any team.

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EWorkOrders, a cloud-based CMMS, resonates with users for its user-friendly interface, affordability, and focus on core maintenance needs. Compared to competitors, users praise its intuitive mobile app empowering technicians, automated scheduling for preventive maintenance, and decent inventory management tools. However, limited reporting capabilities and integrations raise concerns, especially for complex needs. Many users, particularly from small and medium businesses, highlight the ease of use and affordability compared to feature-rich enterprise CMMS. One user, transitioning from paper-based systems, appreciated the "intuitive interface and mobile app that streamlined workflows and boosted communication." Another user, running a manufacturing facility, valued the "affordable subscription plan and decent inventory management, perfect for our basic maintenance needs." However, users with more complex requirements mention limitations. One user in a large healthcare facility noted, "the reporting features weren't as robust as I needed for in-depth analysis," while another user managing a diverse asset portfolio commented, "integrations with other software were limited, requiring workarounds or additional fees." These limitations can become dealbreakers for users seeking extensive data insights or intricate system connections. Ultimately, eWorkOrders shines for its user-friendliness, affordability, and focus on core CMMS functionalities. But users with advanced needs might require more elaborate reporting, integrations, and scalability offered by competitors. Understanding your specific maintenance requirements and comparing feature sets is crucial before choosing the right CMMS solution.

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Screenshots

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