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eMaint vs iMaint

Last Updated: November 18th, 2024

Our analysts compared eMaint vs iMaint based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

eMaint is a computerized maintenance management system (CMMS) that helps streamline maintenance operations, optimize asset performance and boost productivity.

Features like asset management, inventory control and condition monitoring empower businesses to achieve enhanced asset visibility and operational efficiency.

User reviews consistently highlight the system’s user-friendly interface, powerful work order management capabilities and responsive customer support.

However, some users also express a desire for greater reporting customization and an enhanced mobile app experience.

Its flexible pricing options, including tiered plans and customized quotes, ensure accessibility for businesses of all sizes and budgets.

DPSI developed iMaint to help facility managers automate the work order process, streamline maintenance tasks, generate reports and manage assets. It comes in three purchase plan tiers: Small Business, Online Enterprise and On-Premise, all of which offer scaling features and pricing to fit unique organizational needs.

It centralizes asset data and automates many maintenance tasks to give access to all areas of operation from a single interface. It aims to lower operating costs, save users money and improve overall organizational efficiency.

$69/User, Monthly

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$60/User, Monthly

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Tailored to your specific needs

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Chromebook

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Mobile

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Product Insights

Boost Equipment Uptime: Advanced Atomization after using the system’s preventive maintenance planning and reporting capabilities achieved a remarkable increase in uptime, going from an average of 80% to 95-96%, and even reaching 97% for some production lines.
Complete Preventive Maintenance Tasks On Time: Asahi Kasei Plastics North America used the system to implement an on-time metric and gain real-time data visibility through Power BI integration. This led to a 97% on-time PM completion rate, exceeding the 95% target.
Increase Work Order Completion Rate: The system’s centralized platform, real-time data insights and focus on equipment reliability enabled Fibrix Filtration to significantly improve its work order completion rate, exceeding its initial target of 85% and reaching over 90% within the first year of implementation.
Sense Trouble Before It Strikes: Jack Daniel Cooperage integrated Fluke vibration with the system to proactively monitor equipment health. This allowed them to detect potential issues through real-time data and automatic work order generation, preventing costly downtime and ensuring optimal equipment performance.
Gain Offline Data Access: Fluke Mobile, the eMaint app, allowed Gee Whiz’s maintenance teams to access and complete work orders even in areas without reliable internet service, eliminating downtime and improving productivity in remote locations.

Improved Asset Lifespan: By scheduling regular maintenance and tracking asset performance, iMaint helps extend the life of equipment, reducing the need for costly replacements.
Enhanced Productivity: Automating maintenance tasks and work orders allows technicians to focus on critical repairs, minimizing downtime and boosting overall productivity.
Cost Reduction: iMaint identifies inefficiencies and unnecessary expenditures, enabling organizations to cut costs through better resource allocation and inventory management.
Regulatory Compliance: The software maintains detailed records and generates reports to ensure compliance with industry regulations, reducing the risk of fines and legal issues.
Data-Driven Decisions: With comprehensive analytics and reporting tools, iMaint provides insights that inform strategic decisions, optimizing maintenance operations and resource use.
Risk Mitigation: Predictive maintenance features help identify potential failures before they occur, reducing the risk of unexpected breakdowns and associated safety hazards.
Streamlined Communication: iMaint facilitates better communication between maintenance teams and other departments, ensuring everyone is aligned and informed about ongoing tasks and priorities.
Customizable Workflows: The software allows for tailored workflows that match specific organizational needs, improving efficiency and ensuring that processes align with business goals.
Inventory Optimization: By tracking parts and supplies, iMaint helps maintain optimal inventory levels, preventing overstocking and stockouts that can disrupt operations.
Scalability: iMaint can grow with your business, accommodating increasing numbers of assets and users without sacrificing performance or usability.
Enhanced Accountability: With detailed logs and audit trails, iMaint ensures accountability by tracking who performed what tasks and when, fostering a culture of responsibility.
Time Savings: Automated scheduling and notifications reduce the time spent on administrative tasks, allowing maintenance teams to focus on more value-added activities.
Integration Capabilities: iMaint can integrate with other business systems, such as ERP and accounting software, providing a seamless flow of information across the organization.
Improved Safety: By ensuring equipment is properly maintained, iMaint contributes to a safer working environment, reducing the likelihood of accidents and injuries.
Real-Time Monitoring: The software provides real-time updates on maintenance activities and asset conditions, enabling quick responses to emerging issues.

Asset Management: Gain visibility into your assets to optimize maintenance operations.
- Multi-Site Control: You can oversee maintenance for every plant from your headquarters, while your teams in different countries work in their local languages and currencies.
- Command Center: Attach maintenance manuals, warranty information and historical repair records to assets, making these documents readily accessible whenever needed. Organize assets by facility, department, equipment type or any other relevant criteria.
- Life Cycle Tracking: From the day a new piece of equipment is installed to the day it's decommissioned, track everything — usage, maintenance history, calibration dates and warranty information.
Work Order Management: Create, assign and track work orders with just a few clicks.
- Creation: Generate work orders through the mobile app, in bulk for multiple assets or include them as part of route-based inspections. Automatically trigger work orders based on pre-defined conditions or detected faults.
- Work Requests via QR Codes: If your technicians encounter a broken machine in the field, they can quickly initiate a work request by scanning the asset's QR code, streamlining the process and minimizing downtime.
- Preventive Maintenance Scheduling: Drag-and-drop calendar interface helps you plan and visualize preventive maintenance tasks, making it easier to create recurring PMs, assign work and address scheduling conflicts.
- Data-Driven Work Orders: Integrate with Fluke sensors or SCADA/PLC systems to collect real-time asset data to automatically create work orders when the data indicates a potential failure.
Inventory Management: Maintain optimal stock levels, control costs and ensure critical parts are readily available to keep operations running smoothly.
- Parts Tracking and Assignment: Easily search for parts by name, number or description and assign them to work orders with a few clicks, ensuring technicians have the right parts on hand for every job.
- Inventory Control: Monitor real-time inventory levels and receive automatic alerts when parts are running low, preventing unexpected stockouts. Track spending against budget to avoid overstocking on unnecessary items.
- Purchase Orders: Connect with ERP systems like SAP ERP to automatically update inventory levels after processing purchase orders.
- Global Inventory Visibility: Access and share inventory information across multiple locations or warehouses in real time. If one site is out of stock, easily locate and request the part from another site.
Condition Monitoring: Proactively identify potential machine failures and take action to prevent them.
- Machine Health Monitoring: Connect Fluke wireless vibration sensors to track equipment conditions (e.g., vibration, temperature, pressure) 24/7, giving you up-to-the-minute insights and catching potential issues early.
- Alarms and Notifications: Set personalized alerts based on specific thresholds or fault patterns, so you're notified the moment something's amiss via email, text or in-app notifications.
- Advanced Analysis: You can analyze historical data to identify trends, diagnose root causes and optimize maintenance schedules. AI-powered fault detection and recommendations further enhance your decision-making.
Reporting: Track key metrics like downtime, uptime and asset condition trends to make informed decisions, optimize maintenance strategies and improve overall equipment effectiveness
Compliance Hub: The system is built to help you comply with industry standards like FDA 21 CFR Part 11 and EudraLex Vol. 4. Access a detailed, time-stamped record of every action and change, simplifying asset history and work order verification.
Mobile App: Technicians can access, update and complete work orders directly from their mobile devices, including checking off tasks, uploading photos and even capturing electronic signatures. Work offline and everything syncs up automatically when you're back in range.
Integrations: Connect to apps like NetSuite and Salesforce or use the API for custom integrations. Tap into SCADA, PLC, and MES/MOM production data to move from a reactive to a proactive approach.

Cost Tracking and Budget Analysis: Project management tools help track expenditures, create budgets, forecast future project costs and more.
Purchase Order Generation: Procurement is easy with automated reorder and purchase order creation options. Set the system to monitor stockroom levels and receive alerts when levels are low.
Inventory and Parts Management: Track spare parts, keep equipment organized and reorder inventory when stock is low.
Maintenance Scheduling: Interactive calendar interfaces allow managers to schedule maintenance tasks far into the future, assign them to specific technicians and monitor that they’ve been completed.
Work Order Management: Role-based access allows guests, technicians and administrators to create work order requests, then administrators can assign them and mark them as completed.
Asset Management: Keep asset profiles and repair histories close together to maintain assets’ health and extend their lifespans.
Mobile App: Access from laptops, tablets and mobile phones to make entering data on the go easier.

Product Ranking

#29

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#16

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Analyst Rating Summary

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User Sentiment Summary

89%

of users recommend this product

eMaint has a 'great' User Satisfaction Rating of 89% when considering 590 user reviews from 4 recognized software review sites.

88%

of users recommend this product

iMaint has a 'great' User Satisfaction Rating of 88% when considering 20 user reviews from 2 recognized software review sites.

4.5 (128)

4.3 (2)

4.4 (294)

4.4 (18)

4.6 (159)

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Awards

Synopsis of User Ratings and Reviews

User-Friendly & Adaptable: Users consistently highlight the system’s user-friendly interface and adaptability to various maintenance needs, making it suitable for different industries and company sizes.

Efficient Work Order Handling: The system streamlines maintenance tasks with its robust work order management system, from creation and assignment to tracking and completion.

Responsive Customer Support: Users praise the vendor’s responsive, helpful and knowledgeable customer service.

User-Friendly Interface: iMaint is recognized for its intuitive interface, which makes it easy for users to navigate and utilize its features effectively.

Customizable Dashboards: The software offers customizable dashboards, allowing users to tailor the display of key performance indicators and other relevant data to their specific needs.

Mobile Access: iMaint provides mobile access, enabling users to manage maintenance tasks and access data remotely using their iOS or Android devices.

Limited Reporting Flexibility: Users find the reporting configuration complex and desire more customizable options for data visualization and analysis.

Mobile App Lacks Robustness: Users report limitations with the mobile app, including restricted search capabilities, excessive scrolling and a less intuitive interface compared to the desktop version.

Advanced Features Difficult to Manage: Configuring complex functionalities and integrating new modules can be challenging, and occasional server issues or bugs after updates have been reported.

Steep Learning Curve: New users often find it challenging to adapt to the software's interface and features, especially those unfamiliar with CMMS systems. This suggests a need for more intuitive onboarding and training resources.

Complex Customization: While iMaint is praised for its customizability, some users find the process difficult to navigate for more intricate adjustments, particularly with work orders and purchase orders. This complexity might require additional support or training to fully leverage.

User Manual Clarity: Users have indicated that the software's documentation could benefit from a more visual approach. Incorporating more screenshots, diagrams, and step-by-step guides would make it easier for users to understand and utilize the software's full potential.

eMaint is a CMMS solution designed to streamline maintenance operations, boost equipment uptime and improve overall productivity across various industries. Its user-friendly interface and adaptability make it suitable for organizations of all sizes.The system's strength lies in its comprehensive work order management, enabling efficient creation, assignment, tracking and completion of maintenance tasks.The integration of Fluke sensors and the ability to trigger data-driven work orders further enhance the platform’s proactive maintenance capabilities.Users particularly appreciate the responsive customer support, which provides timely assistance and guidance throughout the implementation.Furthermore, the mobile app, while having room for improvement, offers valuable offline access and enables technicians to manage work orders on the go.Now, no system is flawless. Some users find the reporting a bit tricky to set up, and the mobile app could use a bit of a makeover. Also, if you're diving into the more advanced features, be prepared for a bit of a learning curve.But overall, eMaint is a solid choice for anyone looking to streamline their maintenance operations. It may not be the fanciest tool out there, but it gets the job done, and its user-friendly approach and helpful support make it a valuable asset for any team.

Is iMaint truly a cut above when it comes to maintenance management software? User reviews from the past year suggest that iMaint is a robust and user-friendly CMMS solution that excels in several key areas. Users consistently highlight its customizability, allowing them to tailor the software to their specific needs, much like adjusting a wrench for different bolt sizes. The comprehensive reporting tools provide valuable insights into maintenance operations, enabling data-driven decision-making. Moreover, iMaint's intuitive design simplifies user training and implementation across multiple locations, ensuring a smooth transition for organizations. However, no software is without its drawbacks. Some users have expressed that the mobile app could benefit from enhanced functionality to minimize reliance on paper-based processes, which can be cumbersome in today's digital age. Additionally, while iMaint offers a wide array of features, a few users found the initial setup process for certain tasks, such as recurring preventative maintenance, to be somewhat complex. Despite these minor shortcomings, iMaint remains a powerful tool for organizations seeking to optimize their maintenance management processes. Its strengths in customizability, reporting, and user-friendliness, coupled with its highly-regarded customer support, make it a compelling choice for businesses of all sizes looking to streamline their maintenance operations and maximize efficiency.

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FAQ

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