eMaint vs WebTMA

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Our analysts compared eMaint vs WebTMA based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

WebTMA Software Tool

Product Basics

eMaint is a computerized maintenance management system (CMMS) that helps streamline maintenance operations, optimize asset performance and boost productivity. 

Features like asset management, inventory control and condition monitoring empower businesses to achieve enhanced asset visibility and operational efficiency.

User reviews consistently highlight the system’s user-friendly interface, powerful work order management capabilities and responsive customer support. 

However, some users also express a desire for greater reporting customization and an enhanced mobile app experience.

Its flexible pricing options, including tiered plans and customized quotes, ensure accessibility for businesses of all sizes and budgets.

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WebTMA is a comprehensive software solution designed to streamline maintenance management tasks, particularly as a Computerized Maintenance Management System (CMMS). It is ideally suited for industries such as healthcare, education, government, and manufacturing, where efficient asset management and maintenance operations are crucial. The software offers robust features like work order management, preventive maintenance scheduling, and asset tracking, which enhance operational efficiency and reduce downtime. Users appreciate its intuitive interface and customizable reporting capabilities, which provide valuable insights into maintenance activities. WebTMA stands out for its scalability and flexibility, accommodating the needs of both small organizations and large enterprises. While specific pricing details are not publicly available, potential users are encouraged to contact SelectHub for a tailored quote that aligns with their specific requirements. Overall, WebTMA is praised for its reliability and effectiveness in optimizing maintenance processes compared to similar products in the market.
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Product Insights

  • Boost Equipment Uptime: Advanced Atomization after using the system’s preventive maintenance planning and reporting capabilities achieved a remarkable increase in uptime, going from an average of 80% to 95-96%, and even reaching 97% for some production lines.
  • Complete Preventive Maintenance Tasks On Time: Asahi Kasei Plastics North America used the system to implement an on-time metric and gain real-time data visibility through Power BI integration. This led to a 97% on-time PM completion rate, exceeding the 95% target.
  • Increase Work Order Completion Rate: The system’s centralized platform, real-time data insights and focus on equipment reliability enabled Fibrix Filtration to significantly improve its work order completion rate, exceeding its initial target of 85% and reaching over 90% within the first year of implementation.
  • Sense Trouble Before It Strikes: Jack Daniel Cooperage integrated Fluke vibration with the system to proactively monitor equipment health. This allowed them to detect potential issues through real-time data and automatic work order generation, preventing costly downtime and ensuring optimal equipment performance.
  • Gain Offline Data Access: Fluke Mobile, the eMaint app, allowed Gee Whiz’s maintenance teams to access and complete work orders even in areas without reliable internet service, eliminating downtime and improving productivity in remote locations.
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  • Enhanced Efficiency: WebTMA streamlines maintenance operations by automating routine tasks, reducing the time spent on manual data entry and allowing staff to focus on more critical activities.
  • Improved Asset Management: The software provides detailed insights into asset performance and lifecycle, enabling informed decisions about repairs, replacements, and upgrades.
  • Cost Reduction: By optimizing maintenance schedules and preventing equipment failures, WebTMA helps organizations minimize downtime and reduce repair costs.
  • Regulatory Compliance: WebTMA assists in maintaining compliance with industry regulations by keeping accurate records of maintenance activities and inspections.
  • Data-Driven Decision Making: The platform offers comprehensive reporting and analytics tools, allowing managers to make informed decisions based on real-time data.
  • Scalability: WebTMA can grow with your organization, accommodating increased assets and users without sacrificing performance or functionality.
  • Enhanced Communication: The software facilitates better communication between maintenance teams and other departments through integrated messaging and notification systems.
  • Resource Optimization: WebTMA helps allocate resources more effectively by providing insights into labor and material usage, ensuring optimal deployment of personnel and inventory.
  • Proactive Maintenance: The system supports predictive maintenance strategies by analyzing historical data to forecast potential equipment failures before they occur.
  • Customizable Workflows: WebTMA allows organizations to tailor workflows to their specific needs, ensuring that processes align with operational goals and industry best practices.
  • Mobile Accessibility: With mobile access, technicians can update work orders and access asset information on-the-go, increasing productivity and reducing response times.
  • Enhanced Safety: By ensuring regular maintenance and inspections, WebTMA contributes to a safer working environment, reducing the risk of accidents and equipment malfunctions.
  • Centralized Information: The platform consolidates all maintenance-related data into a single, accessible location, improving data accuracy and reducing the risk of information silos.
  • Vendor Management: WebTMA streamlines vendor interactions by tracking service contracts, performance, and costs, ensuring that external services are managed effectively.
  • Environmental Impact Reduction: By optimizing resource use and extending asset lifecycles, WebTMA supports sustainability initiatives and reduces the environmental footprint of maintenance operations.
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  • Asset Management: Gain visibility into your assets to optimize maintenance operations.
    • Multi-Site Control: You can oversee maintenance for every plant from your headquarters, while your teams in different countries work in their local languages and currencies.
    • Command Center: Attach maintenance manuals, warranty information and historical repair records to assets, making these documents readily accessible whenever needed. Organize assets by facility, department, equipment type or any other relevant criteria.
    • Life Cycle Tracking: From the day a new piece of equipment is installed to the day it's decommissioned, track everything — usage, maintenance history, calibration dates and warranty information.
  • Work Order Management: Create, assign and track work orders with just a few clicks.
    • Creation: Generate work orders through the mobile app, in bulk for multiple assets or include them as part of route-based inspections. Automatically trigger work orders based on pre-defined conditions or detected faults.
    • Work Requests via QR Codes: If your technicians encounter a broken machine in the field, they can quickly initiate a work request by scanning the asset's QR code, streamlining the process and minimizing downtime.
    • Preventive Maintenance Scheduling: Drag-and-drop calendar interface helps you plan and visualize preventive maintenance tasks, making it easier to create recurring PMs, assign work and address scheduling conflicts.
    • Data-Driven Work Orders: Integrate with Fluke sensors or SCADA/PLC systems to collect real-time asset data to automatically create work orders when the data indicates a potential failure.
  • Inventory Management: Maintain optimal stock levels, control costs and ensure critical parts are readily available to keep operations running smoothly.
    • Parts Tracking and Assignment: Easily search for parts by name, number or description and assign them to work orders with a few clicks, ensuring technicians have the right parts on hand for every job.
    • Inventory Control: Monitor real-time inventory levels and receive automatic alerts when parts are running low, preventing unexpected stockouts. Track spending against budget to avoid overstocking on unnecessary items.
    • Purchase Orders: Connect with ERP systems like SAP ERP to automatically update inventory levels after processing purchase orders.
    • Global Inventory Visibility: Access and share inventory information across multiple locations or warehouses in real time. If one site is out of stock, easily locate and request the part from another site.
  • Condition Monitoring: Proactively identify potential machine failures and take action to prevent them.
    • Machine Health Monitoring: Connect Fluke wireless vibration sensors to track equipment conditions (e.g., vibration, temperature, pressure) 24/7, giving you up-to-the-minute insights and catching potential issues early.
    • Alarms and Notifications: Set personalized alerts based on specific thresholds or fault patterns, so you're notified the moment something's amiss via email, text or in-app notifications.
    • Advanced Analysis: You can analyze historical data to identify trends, diagnose root causes and optimize maintenance schedules. AI-powered fault detection and recommendations further enhance your decision-making.
  • Reporting: Track key metrics like downtime, uptime and asset condition trends to make informed decisions, optimize maintenance strategies and improve overall equipment effectiveness
  • Compliance Hub: The system is built to help you comply with industry standards like FDA 21 CFR Part 11 and EudraLex Vol. 4. Access a detailed, time-stamped record of every action and change, simplifying asset history and work order verification.
  • Mobile App: Technicians can access, update and complete work orders directly from their mobile devices, including checking off tasks, uploading photos and even capturing electronic signatures. Work offline and everything syncs up automatically when you're back in range.
  • Integrations: Connect to apps like NetSuite and Salesforce or use the API for custom integrations. Tap into SCADA, PLC, and MES/MOM production data to move from a reactive to a proactive approach.
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  • Request Management: Track assignments and submissions on work requests to improve customer service and increase response times. Use customizable request forms to collect as many details as needed. 
  • Materials Management: Monitor and manage materials efficiently. Organize and track inventory from quote creation to parts issuing against work or sales orders.  
  • Custodial Management: Simplify custodial operations throughout the organization. Streamline custodial staff activities, workflow processes and cleaning supplies on a single dashboard to monitor costs. 
  • Executive Dashboard: Get real-time access to critical information and make data-driven decisions. View KPIs in various formats such as charts, graphs, tables and digital gauges. 
  • Fleet Management: Track vehicle information, reservations, charges and rentals to maximize the value of fleets and motor pools. 
  • GIS Integration: Get geospatial context for maintenance operations and asset locations by integrating with geographical information systems (GIS). View workloads and location information, including asset and infrastructure history, on a digital map. 
  • Archive and Purge: Group data into smaller batches and control visibility over important information by archiving or purging when necessary. Tag individual records to make them ineligible for archiving.  
  • IT Service Management: Account for assets required for network and IT infrastructure, like computers, switches, routers and software. Review parts costs, work orders and depreciation values for peripheral equipment, computer networks and software. 
  • Report Manager and Report Writer: Generate on-screen reports and print, download or send to Microsoft Excel. Use pre-formatted report templates or modify as per organizational requirements. 
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Product Ranking

#29

among all
CMMS Software

#56

among all
CMMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 50 95 88 98 95 90 100 78 98 45 50 90 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 590 reviews
Great User Sentiment 33 reviews
89%
of users recommend this product

eMaint has a 'great' User Satisfaction Rating of 89% when considering 590 user reviews from 4 recognized software review sites.

88%
of users recommend this product

WebTMA has a 'great' User Satisfaction Rating of 88% when considering 33 user reviews from 2 recognized software review sites.

4.5 (128)
4.3 (28)
4.4 (294)
4.8 (5)
4.6 (159)
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4.0 (9)
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Awards

SelectHub research analysts have evaluated eMaint and concluded it earns best-in-class honors for Asset Management.

Asset Management Award

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Synopsis of User Ratings and Reviews

User-Friendly & Adaptable: Users consistently highlight the system’s user-friendly interface and adaptability to various maintenance needs, making it suitable for different industries and company sizes.
Efficient Work Order Handling: The system streamlines maintenance tasks with its robust work order management system, from creation and assignment to tracking and completion.
Responsive Customer Support: Users praise the vendor’s responsive, helpful and knowledgeable customer service.
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Ease of Use: WebTMA is recognized for its user-friendly design and intuitive interface, making it easy for both technical and non-technical staff to navigate and utilize its features effectively.
Robust Features: WebTMA offers a comprehensive suite of features, including work order management, preventive maintenance scheduling, asset tracking, and reporting, enabling organizations to effectively manage their maintenance operations.
Excellent Customer Support: Users consistently praise WebTMA's responsive and helpful customer support team, ensuring that any issues or questions are addressed promptly and efficiently.
Cloud-Based Accessibility: As a cloud-based solution, WebTMA provides users with the flexibility to access the system from anywhere with an internet connection, facilitating remote work and on-the-go updates.
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Limited Reporting Flexibility: Users find the reporting configuration complex and desire more customizable options for data visualization and analysis.
Mobile App Lacks Robustness: Users report limitations with the mobile app, including restricted search capabilities, excessive scrolling and a less intuitive interface compared to the desktop version.
Advanced Features Difficult to Manage: Configuring complex functionalities and integrating new modules can be challenging, and occasional server issues or bugs after updates have been reported.
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Reporting Limitations: Some users have reported that the reporting features in WebTMA could be more robust and user-friendly.
Feature Disparity: There are concerns that new features and updates are often prioritized for SaaS customers, leaving self-hosted users with older versions and limited access to the latest advancements.
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eMaint is a CMMS solution designed to streamline maintenance operations, boost equipment uptime and improve overall productivity across various industries. Its user-friendly interface and adaptability make it suitable for organizations of all sizes.The system's strength lies in its comprehensive work order management, enabling efficient creation, assignment, tracking and completion of maintenance tasks.The integration of Fluke sensors and the ability to trigger data-driven work orders further enhance the platform’s proactive maintenance capabilities.Users particularly appreciate the responsive customer support, which provides timely assistance and guidance throughout the implementation.Furthermore, the mobile app, while having room for improvement, offers valuable offline access and enables technicians to manage work orders on the go.Now, no system is flawless. Some users find the reporting a bit tricky to set up, and the mobile app could use a bit of a makeover. Also, if you're diving into the more advanced features, be prepared for a bit of a learning curve.But overall, eMaint is a solid choice for anyone looking to streamline their maintenance operations. It may not be the fanciest tool out there, but it gets the job done, and its user-friendly approach and helpful support make it a valuable asset for any team.

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Is WebTMA the web to your heart when it comes to CMMS software? User reviews from the past year indicate a mixed bag. WebTMA shines with its robust task and preventive maintenance modules, allowing for efficient management of maintenance activities. Users rave about the user-friendly interface and ease of navigation, making it accessible even for beginners. The advanced reporting features and personalized dashboards empower users with valuable insights and data visualization. However, a significant drawback is the slow pace of updates for self-hosted customers, leaving them trailing behind their SaaS counterparts. Some users have also reported inconsistencies with service level agreements, with ticket resolution times ranging from days to months. WebTMA's strength lies in its comprehensive functionality and user-friendliness, making it a suitable option for organizations of all sizes. The software's ability to streamline maintenance tasks, generate insightful reports, and provide a customizable experience has garnered praise from users. For instance, one user highlighted the software's consistency across screens, stating that "once you learn the basic navigation, you can handle virtually anything in the system." However, the slow update cycle for self-hosted deployments and occasional issues with service level agreements are areas that potential users should carefully consider. WebTMA is best suited for organizations that prioritize a user-friendly interface, comprehensive functionality, and robust reporting capabilities. Its strengths in task management, preventive maintenance, and data visualization make it an asset for businesses looking to optimize their maintenance operations. However, organizations that require frequent updates or have strict service level agreements may want to explore alternative options or consider the SaaS version of WebTMA.

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