Fiix vs Megamation Directline

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Our analysts compared Fiix vs Megamation Directline based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Fiix is a cloud-based CMMS (Computerized Maintenance Management System) solution designed to streamline maintenance operations and maximize asset uptime. It offers a comprehensive set of features including work order management, preventive maintenance scheduling, inventory tracking, and reporting. Fiix is particularly well-suited for small and medium-sized businesses (SMBs) in various industries, especially those with geographically dispersed assets or mobile workforces. Key benefits include improved efficiency and productivity, reduced downtime and maintenance costs, and increased visibility into asset health. Popular features include a user-friendly interface, mobile app access, and integrations with other business systems. Based on user experiences, Fiix is praised for its intuitive interface, ease of use, and scalability. However, some users have reported limitations in reporting capabilities and customization options. Compared to similar CMMS solutions, Fiix is considered competitively priced, with subscription plans starting at a monthly cost and additional fees per user. Overall, Fiix provides a robust and user-friendly CMMS solution for SMBs looking to improve their maintenance operations. Its affordability and mobile accessibility make it a compelling choice for companies with geographically dispersed assets or mobile workforces. However, it may not be the best fit for companies requiring extensive customization or advanced reporting capabilities.

Pros
  • User-friendly interface
  • Mobile app access
  • Scalable
  • Affordable
  • Integrations with other systems
Cons
  • Limited reporting capabilities
  • Limited customization options
  • May not be suitable for complex needs
  • Limited data storage
  • Occasional bugs and glitches
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DirectLine, a maintenance management solution by Megamation, provides features specific to organization and sector. It helps streamline workflows, boost productivity, maintain compliance and perform preventive maintenance tasks.

It offers features like work order management, project management, fleet management, inventory management, maintenance tool tracking and many more. The mobile version is compatible with every mobile OS, making it easy to access information from anywhere.
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$45 Annual, monthly
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Product Assistance

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Product Insights

  • Organize Asset Information: Set priorities and keep track of vital asset information by creating asset hierarchies with custom categories, asset grouping and profiles.
  • Manage Multiple Sites: Coordinate sites all over the world with real-time data. Managers can set sites to different time zones, standardize currency and perform operations in a variety of languages.
  • Simplify Maintenance Planning: Managers can nest preventive maintenance schedules within each other to stack tasks on specific work orders.
  • Track Assets: Track rotating assets as they move between facilities, suppliers or outside contractors.
  • Manage Employee Certifications: Track workforce certifications and receive an alert when qualifications are nearing expiration for groups or individuals to ensure compliance and safety.
  • Decrease Downtime: Decrease unexpected downtime with preventive maintenance plans and detailed asset tracking. Track and manage equipment downtime by identifying KPIs with pre-built widgets, as well as assign custom failure codes to organize records.
  • Streamline Workflows: Automatically assign work orders or maintenance tasks to a team or individual to expedite the completion process.
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  • Integration: Easily access data without coding or expensive system overhauls by integrating with over 300 products via the iWay Universal adapter suite. 
  • DirectLine Mobile: Offers almost all the same capabilities as the desktop site, providing accessibility and mobility. Available on Android, iOS and Blackberry. 
  • Customized Modules: Reduce feature clutter by customizing the interface based on company needs, only including the modules that are required. Other individual modules not needed can be turned off manually.  
  • Decreased Downtime: PM plans reduce unplanned asset downtime by improving asset health, significantly decreasing the chances of major failures. 
  • Better Productivity: Boost organizational and labor pool productivity using work order management. Streamlined workflows reduce confusion over daily tasks. 
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  • Search Tool: Easily search the asset repository using nameplate information, identifying details and other data.
  • Purchasing: Design workflows for procurement that match desired company processes. Create purchase requests, compare prices, check inventory levels, and send RFPs and purchase orders via email.
  • Failure Codes: Comes pre-loaded with common failure codes. Technicians can use these standardized codes to support their workflows and escalate issues.
  • Asset Management: Keep all asset information like preventive maintenance scheduling, asset history, machine availability and asset costs in one place. Use QR code scanning to keep asset information available on the go.
  • Work Order Management: Create work orders with asset attachments, templates and custom fields for repetitive tasks. Submit and complete work orders easily. Filter work orders according to priority.
  • Integration Hub: Collect, connect and share data drawn from integrated IoT devices with users across the organization.
  • Scheduled Maintenance: Schedule maintenance under different parameters like deadlines, meter readings and triggers. Create automations to standardize workflows.
  • Asset Tags: Generate QR codes, barcodes and information tags, then assign them to assets. The mobile app can scan these tags to pull up asset profiles and maintenance records.
  • Mobile App: Create, access and complete work orders from a mobile device with an internet connection.
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  • Work Order Management:
    •  Create and assign work orders based on trade, shift, department or specific person. 
    •  Allocate parts and tools required to complete the job. 
    •  Attach documents, drawings, instructions, manuals, links and videos to work orders. 
    •  Record work status and other details like time taken or the parts used to complete a work order. 
  • Preventive Maintenance: Predefine labor, parts and tools frequently used in a standard work order. Create and schedule PMs in advance, specify completion date, and attach documents with permission to modify it when necessary. 
  • Inventory Management: Calculate costs and issue parts to work orders automatically. Establish minimum/maximum rules for parts and automate purchase requisitions based on those rules. 
  • Utility Readings: Capture and assign a schedule for meter readings, track usage and monitor utility cost by building, department or any other segment. 
  • Fleet Management:
    •  Manage a fleet of cars, trucks, tows and more, including issuing and returning. 
    •  Track manufacturer’s recall, spare parts and vehicles. 
    •  Monitor components like engines, gearboxes and axles by serial number and warranty dates. 
    •  Automatically generate warranty claim forms and receive warranty alerts. 
    •  Schedule regular inspections. 
    •  Track and store driver information, fuel usage and breakdown reports. 
  • Health and Safety:
    •  Identify and catalog specific training requirements for jobs from different categories. 
    •  Mark appropriate schedules to ensure all certifications remain current. 
    •  Record incident details, including the severity of injuries. 
    •  Compile courses and use the course attendance module to keep track of course completion or non-attendance. 
    •  Measure maintenance requirements and analyze the long- and short-term cost of buildings. 
    •  Track insurance claims and send out a copy of the required forms to insurance companies. 
  • Employee Records and Training: Stores wages, overtime, insurance, training certificates, licensing information pertinent to the employee’s position and more. Access this information through any part of the system to control policies and procedures. Track wages as a component of costs associated with a project. 
  • Purchasing: Generate contracts and blanket or restricted blanket purchase orders, create purchase requisitions for re-stocking, and process retroactive charges. Ensures security with streamlined workflows and password-protected approvals. 
  • Standards and Safety Procedures: Provide special instructions and requirements for equipment or materials by attaching documents and website links. 
  • Contract Management: Establish contracts, issue work orders against them, and estimate labor and materials cost to ensure the job cost is within the contract limit. On completion close the work order and reconcile all the costs, apply it to the initial purchase order and deduct the amount from the contract amount.nbsp;
  • Hazardous Material: Provides a detailed description and information on handling, using, storing, transporting and disposing of hazardous material. Offers an inventory of hazardous materials by location and ties them to work orders. 
  • Document Management: Ensures everyone has access to the information they need. Documents attached to an entity are automatically added to a work order for that entity. 
  • Project Management: Automatically records all work, parts and associated costs. Analyze work results and track unlimited project steps, budgets, commitments, expenditures, contractor performance and contingency allocations. 
  • Catalog: Manages available equipment and assets, tools and dies, and lock and key inventory. 
  • Maintenance Tool Tracking: Issue unique numbers and sign-in/ sign-out dates to tools, reserve tools in PM and work orders, and record calibration history. 
  • Reporting: Generate from any module and configure common types for quick access. Advanced analysis function helps perform ad hoc inquiries like repair cost by categories, breakdown and repair, and more. 
  • Help Desk: Everyone from employees to clients can enter work requests without needing access to the whole system. Selected employees can review asset history and work order status, enter work requests, display possible solutions, and encourage clients to solve the problem on their own. 
  • Space Inventory: Tracks room usage and allocates associated costs on a database that automates space utilization. Streamlines the process of space usage and allocation with information such as square footage, utilities, dimensions and limitations. 
  • Capital Planning: Track and maintain capital requirements of a facility, integrate plans with day-to-day operations and access reports like a capital analysis spreadsheet, cash flow and reserve fund analyses. 
  • Room Scheduler: Request specific room types, identify setup requirements and notify concerned personnel for specific changes. Schedule repetitive meetings and identify when the rooms or facilities will be unavailable due to construction, holidays or other bookings. 
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Product Ranking

#33

among all
CMMS Software

#39

among all
CMMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Megamation Directline
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AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 75 82 61 83 94 80 95 78 91 60 67 77 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 1040 reviews
Excellent User Sentiment 34 reviews
91%
of users recommend this product

Fiix has a 'excellent' User Satisfaction Rating of 91% when considering 1040 user reviews from 3 recognized software review sites.

91%
of users recommend this product

Megamation Directline has a 'excellent' User Satisfaction Rating of 91% when considering 34 user reviews from 2 recognized software review sites.

4.7 (359)
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4.5 (621)
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4.5 (31)
4.6 (60)
5.0 (3)

Awards

Fiix stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Megamation Directline stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-Friendly: All reviewers who mention usability said that it has a user-friendly interface and intuitive features.
Customer Support: Most reviewers mentioned that the customer team is very helpful and knowledgeable in resolving issues with quick turnaround times.
Planned Maintenance: 85% of reviewers complimented the planned maintenance scheduling feature that reduced downtime and unexpected repair costs.
API Integration: The API Integration has allowed 80% of users to build powerful integrations with other software.
Mobile App: It’s possible to track assets and continue working from anywhere, according to 75% of reviewers referring to this feature.
Work Orders: 80% of users mentioning this feature observed that it helped them automate the work order system and work through processes faster.
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Intuitive Design: Users praise the software's user-friendly interface, which makes it easy to navigate and use, even for those unfamiliar with CMMS software.
Mobile Accessibility: The availability of a mobile app compatible with various operating systems allows users to access work orders, update information, and track maintenance activities from any location.
Customizable Dashboards: The software's high degree of customizability enables businesses to tailor the interface to their specific needs, ensuring a more efficient and user-friendly experience.
Robust Reporting: Users appreciate the advanced reporting capabilities, which provide valuable insights into maintenance operations, allowing for data-driven decision-making and process improvement.
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Reports: 90% of users who mention reporting found this feature to be complicated and provided very little or too much information.
Initial Setup: It’s difficult to navigate through the software and make changes in the initial stage, as noted by 70% of reviews referring to setting up the system.
Expensive: Almost 80% users felt that it is expensive for what it offers.
Analytical Tools: The analytical tools fail to offer detailed data and are only good for general cases.
Speed: Around 70% users said the tool becomes slow or sluggish when the workload increases.
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Difficult to Use: Users have reported that the software can be difficult to use and navigate, especially for those who are not familiar with CMMS software.
Limited Functionality: Some users have found that the software lacks certain features that are important for their needs, such as advanced reporting or integration with other systems.
Poor Customer Support: Several users have complained about the quality of customer support, citing long wait times and unhelpful responses.
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Fiix receives generally positive user reviews, highlighting its user-friendly interface, mobile app accessibility, and affordability. Users appreciate the streamlined workflows and improved data visibility it provides, helping them transition from reactive to proactive maintenance. They also praise its integrations with other business systems, fostering data exchange and simplifying workflows. However, some users express concerns about limitations in reporting capabilities and customization options. They suggest that Fiix might not be suitable for complex needs or businesses requiring extensive data analysis. Additionally, a few users report occasional bugs and glitches, emphasizing the need for continued platform improvement. Overall, many users compare Fiix favorably to other CMMS solutions, citing its intuitiveness and user-friendliness as major advantages. Its mobile app access and affordability are also noted as key differentiators, particularly for smaller companies or those with geographically dispersed teams. While Fiix may not be the perfect fit for every maintenance management need, its positive user reviews suggest it's a strong contender for businesses seeking a user-friendly and affordable CMMS solution. One user commented, "Fiix has been a game-changer for our maintenance team. It's so easy to use and has helped us streamline our workflows and save time." Another stated, "I appreciate that Fiix is mobile-friendly, allowing me to access work orders and track progress from anywhere. It's much more convenient than our previous system." However, some users voiced concerns about the reporting capabilities, stating, "The reporting features are a bit limited. I would like to see more options for data analysis and visualization." Another user noted, "I've encountered some minor bugs with the system, but the support team is responsive and helpful." Despite the limitations, many users believe that Fiix offers a strong value proposition for small and medium-sized businesses seeking a user-friendly and affordable CMMS solution. Its strengths in ease of use, mobile accessibility, and affordability outweigh the perceived weaknesses for many users. As one user summarized, "Fiix may not be the most powerful CMMS on the market, but it's definitely one of the easiest to use and most affordable. It's been a great fit for our business."

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Is Megamation Directline a mega hit with users, or does it leave them feeling disconnected? User reviews from the past year suggest Megamation Directline is a capable CMMS solution but not without its drawbacks. Users praise its comprehensive asset management, preventive maintenance scheduling, and work order management features, finding them intuitive and effective in streamlining maintenance operations. For example, users highlight the ease with which they can track assets, schedule and automate preventive maintenance tasks, and manage work orders, leading to improved efficiency and reduced downtime. However, a recurring criticism is the software's cost, which some users find prohibitive, especially smaller businesses. Additionally, some users have reported a steep learning curve during the initial setup, finding the software's interface not as user-friendly as some competitors, like FTMaintenance. Overall, Megamation Directline seems best suited for medium to large businesses with the budget to invest in a robust CMMS solution and the technical expertise to navigate its initial setup. Smaller businesses or those with limited technical resources might find more user-friendly and affordable alternatives a better fit.

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