Fullbay vs Interal

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Our analysts compared Fullbay vs Interal based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Fullbay offers a specialized software solution designed primarily for the heavy-duty truck repair and maintenance industry. This cloud-based platform is particularly well-suited for commercial repair shops seeking to streamline their operations, from service requests to invoicing. Fullbay stands out for its ability to enhance efficiency and transparency within repair shop workflows, offering significant benefits such as real-time updates on repair status, inventory management, and customer communication. Among its most lauded features are its comprehensive reporting capabilities, which help businesses track performance metrics and make data-driven decisions. When compared to other products in the CMMS (Computerized Maintenance Management System) space, users often highlight Fullbay's user-friendly interface and industry-specific functionalities as key differentiators. Pricing for Fullbay is typically structured on a subscription basis, with costs varying based on the size of the operation and specific needs, ensuring that businesses only pay for the features they require.

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Interal is a sophisticated software solution designed to streamline maintenance management tasks, particularly excelling as a Computerized Maintenance Management System (CMMS). It is ideally suited for industries such as manufacturing, facilities management, and utilities, where efficient maintenance operations are crucial. Users benefit from its robust features, including asset management, work order tracking, and preventive maintenance scheduling, which enhance operational efficiency and reduce downtime. Interal stands out with its user-friendly interface and customizable reporting capabilities, allowing organizations to tailor the system to their specific needs. Compared to similar products, users often praise its intuitive design and comprehensive functionality. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a personalized pricing quote. This ensures that organizations can find a solution that aligns with their budget and operational requirements, making Interal a versatile and valuable tool in the realm of maintenance management.
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$169 Monthly
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$95 Monthly
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Tailored to your specific needs
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Mobile
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Ensure DOT Compliance: Track annual inspections, search service and purchase order history, and submit DVIR reports on a single platform. 
  • Simplify Parts Management: Keep track of the parts available, how many more are required and when they are required. Track the vendors selling the parts and how much each part costs. 
  • Stay On Top of Inventory: An inventory home screen displays available parts with details include part number, description and average cost. Helps stock individual parts that have a regular requirement. 
  • Maintain Asset Health: Provide preventive maintenance for customers and ensure timely maintenance of fleet vehicles. 
  • Increase Efficiency: Parts management and a set workflow allow faster authorization of work and increase productivity. 
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  • Create and Stick to Preventive Maintenance Plans: Assign tasks to technicians with drag-and-drop work orders and track maintenance tasks with real-time updates. Plan repair days, weeks or even months ahead of time to increase asset longevity and decrease unexpected downtime.
  • Make Data-Driven Decisions: Gain insights into maintenance metrics and work orders via dashboards, collect long-term data, and get visibility into operations in order to make smarter decisions.
  • Track Work Order Process: Leverage role-based accounts to request work orders and track their progress once they’ve been approved. Assign tasks and monitor the time spent completing them to track performance and assess productivity.
  • Keep Detailed Maintenance History: Easily access serial numbers, warranty details, asset location, parts lists and maintenance history from a desktop or mobile device to retrieve extensive asset information at a glance as well as update it when needed.
  • Organize Parts: Stay organized by recording profile information, tracking maintenance on individual parts and locating parts within assets to automate organizational tasks and reduce inventory loss.
  • Ensure Safety: Prevent unauthorized access to assets, machinery and the maintenance system using integrated lockout procedures. Safety documents associated with specific equipment are automatically attached to work orders assigned to those assets for easy access that promotes technician safety.
  • Customize Solution: Customize the platform to suit industry and organizational needs.
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  • Vendor Management: Save details of all the vendors and order directly. Select the medium for vendors to accept the order, such as email or message. 
  • Integration: Reduce the amount of switching between multiple applications. Integrate with other products already deployed and import relevant data to a single location. 
  • Inventory Management: View the exact location of a particular part in the shop, the quantity in stock and the preferred vendor for a particular part. Set a number for quantities of parts and receive a notification when the part needs to be reordered. 
  • Part Kits: Create kits for repetitive jobs and include all the parts and tools needed. After creating a service order, directly select the part kit instead of manually entering the parts. 
  • Purchase Orders: Directly create purchase orders when making a service order. Keep track of purchase orders, who requested it, which vendor delivered, how much it cost and the markup charged on the parts. 
  • Automatic Markups: Automatically mark up on the parts that are being used for a repair, with the option to set discounts and wholesale prices for selected customers. Privacy mode hides markups from customers. 
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  • Configurable Dashboards: Customizable maintenance dashboards help get a snapshot and visualize KPIs. 
  • Grouped Metrics: Get specific insights by grouping KPIs into categories such as technical, time management, financial and work orders. Export statistics from sales or purchase departments to have a common access point. 
  • Report Designer: Offers clear and easily interpretable reports to communicate information, combine data and track asset input. 
  • Kompanion! Mobile App: View and escalate requests, track labor hours, input data, update asset profiles, attach images and more from anywhere. 
  • Geographical Navigation: Log equipment location on site with images and maps to help find equipment efficiently and safely. 
  • Work Orders: Create, assign, track and complete work orders in an entirely paperless process. Plan work ahead of time and set reminders for recurring maintenance tasks to keep repairs timely. Supports creating a new work order or adding hours to a work order by scanning equipment barcodes. 
  • Maintenance Planning Board: Customize to show specific types of assets or part of a floor. Color code maintenance type and set icons to represent the progress of maintenance tasks. Grants access to equipment files, preventive configurations and corrective work orders. Also automates database changes and calculates subsequent dates if necessary. 
  • Integration: Streamlines processes by connecting with other solutions like ERP and accounting software. 
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Product Ranking

#57

among all
CMMS Software

#23

among all
CMMS Software

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User Sentiment Summary

Excellent User Sentiment 224 reviews
Excellent User Sentiment 3 reviews
94%
of users recommend this product

Fullbay has a 'excellent' User Satisfaction Rating of 94% when considering 224 user reviews from 4 recognized software review sites.

100%
of users recommend this product

Interal has a 'excellent' User Satisfaction Rating of 100% when considering 3 user reviews from 1 recognized software review sites.

4.8 (48)
n/a
4.7 (86)
n/a
4.7 (87)
5.0 (3)
4.5 (3)
n/a

Awards

Fullbay stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Interal stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: Users praise Fullbay's intuitive interface, finding it easy to navigate and learn, even for team members who aren't tech-savvy.
Improved Technician Communication: Fullbay's mobile app allows technicians to receive work orders, update job statuses, and communicate with the office in real-time, which streamlines operations and reduces downtime.
Streamlined Invoicing: The platform automates invoicing processes, making it easier to track expenses, bill customers, and get paid faster.
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User-Friendly: Interal is known for its intuitive interface, making it easy for users to navigate and find the information they need quickly.
Adaptable: Interal can be customized to fit the specific needs and processes of various businesses, from small to large enterprises.
Strong Support: Users consistently praise Interal's responsive and helpful customer support team, ensuring a smooth experience.
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Limited Customization: The software's rigidity can be frustrating for users with unique workflows or reporting needs, as it may not easily adapt to specific requirements.
Mobile App Limitations: Technicians often find the mobile app's functionality lacking compared to the desktop version, hindering their efficiency and access to information while on the go.
Reporting Challenges: Generating custom reports or extracting specific data can be cumbersome, requiring workarounds or manual effort, which can be time-consuming for users who need tailored insights.
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Lack of Identified Cons: User reviews do not mention any drawbacks of using Interal's CMMS software.
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Is Fullbay truly a "full bay" of features for fleet management? User reviews from the past year suggest that Fullbay is a powerful tool for managing heavy-duty truck and trailer repair shops, but it may not be the perfect fit for everyone. Users praise Fullbay for its comprehensive features, particularly its ability to track preventative maintenance schedules, parts, and labor times, all in one central location. One user raved that Fullbay "covers every aspect" of fleet management, making it a "one-and-done" solution. Another user highlighted how Fullbay streamlined their operations, enabling them to provide faster and more accurate service to their fleet customers. However, some users have reported experiencing significant technical issues and expressed frustration with customer service. One user felt they were the "only company actually using the system" due to the volume of issues encountered. They believed that if Fullbay had a larger user base, these problems would have been addressed and resolved. While Fullbay offers a robust suite of features, potential users should be aware of these reported shortcomings. Overall, Fullbay seems best suited for heavy-duty truck and trailer repair shops seeking a comprehensive, all-in-one solution for managing their operations. Smaller businesses or those with simpler needs may find Fullbay's extensive feature set to be overkill, particularly given the potential for technical difficulties.

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Is Interal an internal affair, or can the rest of us get in on this CMMS action? User reviews from the last year are limited, but those available paint a positive picture of Interal, particularly for small to medium-sized businesses. Users rave about its user-friendliness, citing the intuitive design and straightforward navigation as key strengths. One user even goes as far as to say that Interal is "much simpler to use" than other CMMS solutions they've tried. This ease of use is critical in the fast-paced world of maintenance management, where time is of the essence. However, some users note that Interal may not be as well-suited for multinational companies, suggesting potential limitations in its scalability. Despite this, Interal's adaptability and customization options are frequently commended, allowing businesses to tailor the software to their specific needs and workflows. This flexibility is a significant differentiating factor, as it empowers businesses to optimize their maintenance operations without being confined by rigid software limitations. Users also appreciate Interal's robust customer support and efficient implementation process, ensuring a smooth transition and ongoing assistance. Overall, Interal emerges as a compelling CMMS solution for businesses seeking a user-friendly, adaptable, and well-supported platform to streamline their maintenance operations, particularly those who may have found other options overly complex or ill-fitting.

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