Hippo CMMS vs GAGEtrak

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Our analysts compared Hippo CMMS vs GAGEtrak based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Hippo CMMS Software Tool
GAGEtrak Software Tool

Product Basics

Hippo CMMS is a cloud-based software designed to streamline maintenance operations for businesses with physical assets. It caters to organizations of various sizes, from small companies to large enterprises, particularly those managing equipment-heavy operations in manufacturing, facilities management, and utilities. Key benefits include improved work order management, preventive maintenance scheduling, inventory tracking, and reporting capabilities. Popular features encompass mobile apps for technicians, customizable dashboards, and integrations with other business systems. User reviews highlight its user-friendly interface, efficient workflow, and strong customer support. Compared to similar CMMS solutions, Hippo strikes a balance between affordability and comprehensiveness. Pricing typically falls within the mid-range, with options for per-user or per-asset licensing, and flexible payment plans. However, some users mention limitations in advanced reporting and customization compared to high-end competitors.

Pros
  • User-friendly interface
  • Mobile app for technicians
  • Strong customer support
  • Good value for the price
  • Integrations with other systems
Cons
  • Limited reporting options
  • Fewer customization options
  • Not ideal for complex workflows
  • May not scale well for large enterprises
  • Occasional bugs and glitches
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GAGEtrak is a calibration management software that enables organizations to minimize costs, maintain production schedules and comply with quality standards. Organizations can monitor scheduled and unscheduled calibration activities, track gage locations, produce calibration reports and ensure customer approval.

It can be deployed on-premise and on the cloud. The company also offers additional product utilities such as lite reports, a report viewer, an issue and return module, calibration label printers, CalPro database, CyberSensor monitors and validation kits.
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$35 Annual, Monthly, Quote-based
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Tailored to your specific needs
$29/Seat, Monthly
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Tailored to your specific needs
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Product Assistance

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Knowledge Base
24/7 Live Support
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Product Insights

  • Track Equipment Location: Drill down into maintenance activities from both a macro and micro perspective. Track equipment in locations that correlate to their placement in the facility, create and access asset profiles, track work orders attached to assets, as well as search and filter assets to find specific work orders or assets.
  • Ensure Dependable Availability: Reduce asset downtime and ensure reliable service of equipment through routine repairs and close condition-based monitoring.
  • Extend Asset Lifespans: Perform and streamline preventive maintenance tasks to extend asset lifespan and improve the ROA for physical assets.
  • Improve Productivity: Managers gain insight into every work order, receiving more power over and control of labor allocation. Assigning tasks to individual technicians promotes accountability and reduces confusion over responsibility. The calendar interface improves transparency organization-wide and helps keep everyone up-to-date on what needs to happen and when.
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  • Industry Standard Compliance: Get customizable data entry and detailed calibration record-keeping under FDA and ISO industry standards. 
  • Data Visibility: Maintain records of calibration schedules, test points and procedures, and gage cloning. Attach a single procedure to multiple gage types, add file attachments and assign authorized persons to access records to ensure accurate data is always available. 
  • Improved Asset Performance: Boost asset performance and enhance productivity by leveraging real-time insights into equipment performance. Plan calibration activities accordingly to ensure smooth functioning. 
  • Precise Calibration: Automate calibration schedules, administrative work and measurements to ensure control over hardware, producing accurate results. 
  • Increasing Plant Efficiency: Automate manual calibration procedures to reduce errors, streamline workflows and increase efficiency. 
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  • Preventive Maintenance: PM schedule creation options allow the scheduling of routine or repeating maintenance tasks in advance. This prevents them from falling through the cracks and also lets managers assign them to specific technicians.
  • Work Order Management: Facility managers can track and manage work orders from creation to completion from a centralized dashboard.
  • Equipment/Asset Management: Offers systematic approach to maintenance and monitoring assets while optimizing their lifecycle. Includes features such as budgeting, preventive maintenance, predictive maintenance, asset monitoring, data management, barcode generation and audit trails.
  • Contact Management: Organizes contacts including labor, vendors, clients and subcontractors into a single interface, without requiring users to switch to external email or other communication tools.
  • Fleet Management: Facilitates the management and maintenance tasks required to upkeep a fleet of vehicles. Offers repair history, spare parts tracking, cost forecasting, defect logs and more.
  • User-Friendly Interface: The intuitive, user-friendly interface is good for users with less technical expertise.
  • Flexible Pricing: Offers flexible pricing tiers to make it accessible to a range of business sizes, with customized options to fit company needs. A streamlined architecture foregoes the bells and whistles of many large vendor products to give the needed features without charging for the ones not needed.
  • Calendar Dashboard: There are four dashboards: Advanced, Standard, Calendar and KPI, determined by the version of the solution purchased. The dashboards allow access to view floor plans, search for work orders, view upcoming due dates and more.
  • Hippo Reports: Gives visibility into operational KPIs such as asset depreciation, maintenance costs, inventory budgets and maintenance metrics. Capabilities include generation of reports, emailing them to other users, exporting them and scheduling them to trigger at a future date.
  • Mobile App: Makes the solution accessible from any mobile device with an internet connection. 
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  • Automatic Email Notifications: Schedule and receive automatic email notifications about calibration status changes, reports, service requests, gage issues, returns and calibration due listings. 
  • Dashboard: Organize and view information in a streamlined format. Administer gage, calibration, part, procedure, staff and supplier records with a centralized dashboard. 
  • Calibration Calendar: Get intuitive access to critical data with a color-coded calibration calendar with drill-down details and record-filtering tools. Schedule additional due dates for gage records like maintenance dates and delivery dates for calibration providers. 
  • Security: Manage access and security levels according to teams, roles and individuals. Store user IDs and passwords securely. 
  • Calibration Management: Calibrate instruments, equipment and devices to ensure proper functioning and accurate measurements. Create custom test point definitions and list out associated gages. Get support for multiple master standards. 
  • Service Requests: Maintain and manage different types of service requests such as corrective action requests, calibration requests, custom requests and repair requests. 
  • Audit Log: Create and maintain updated audit logs of all calibration activities, machines, equipment and requests. 
  • Tool Crib: Log gage issues or returns and gage kits. Restrict issues to authorized persons before corrective actions and repair requests are raised. 
  • Records: Maintain a centralized repository of records like gage entry details, events, calibration test points and schedules, gage cloning, R&R schedules, calibration procedure history, certificates, standards traceability, part details and specifications, suppliers, and staff. 
  • Customizable Reports and Labels: Get accurate reports on gages, calibration performance and master standard traceability. Generate calibration and gage labels from a single platform. 
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Product Ranking

#3

among all
CMMS Software

#95

among all
CMMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Hippo CMMS
GAGEtrak
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AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 0 75 59 98 81 80 90 52 89 45 50 79 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 560 reviews
Great User Sentiment 674 reviews
86%
of users recommend this product

Hippo CMMS has a 'great' User Satisfaction Rating of 86% when considering 560 user reviews from 4 recognized software review sites.

84%
of users recommend this product

GAGEtrak has a 'great' User Satisfaction Rating of 84% when considering 674 user reviews from 2 recognized software review sites.

4.6 (12)
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4.2 (234)
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4.21 (337)
4.4 (305)
4.2 (337)
4.4 (9)
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Synopsis of User Ratings and Reviews

Easy to Use: More than 90% of users mentioning this aspect felt that Hippo CMMS is user-friendly and has a minimal learning curve.
Customization: Every review mentioning customization indicated that the solution can be tailored to company needs and that customized views offer an additional benefit according.
Customer Support: Customer Support is very helpful and quick to reply, according to 85% of reviewers referring to support.
Cost-Effective: All the users reviews that refer to the cost agreed that the system provides features that make it cost effective.
Organized View: Hippo CMMS has an organized dashboard and clears on-screen clutter, according to all the users who mention dashboards.
Preventive Maintenance: PM reduces asset downtime and helps plan for future maintenance, as noted by all reviews mentioning this feature.
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Easy to Use: Users praise GAGEtrak's intuitive interface, finding it easy to navigate and learn, even for team members who aren't tech-savvy.
Great Customer Support: GAGEtrak is known for its responsive and helpful customer support team, which users appreciate when they need assistance.
Improved Asset Tracking: The software enables companies to keep better track of their assets, including location, maintenance history, and repair costs. This leads to more efficient maintenance planning and reduced downtime.
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No Mobile App: Every review mentioning this aspect felt the need for a mobile application instead of the link they use on their phones.
Inventory: All the users who mention inventory felt that they should be able to access assets in inventory without having to file a work order.
Drop Down Menu: The drop-down menu of many fields have issues and need to be improved, according to all users who mention this feature.
Offline Training: 70% of reviewers who talked about this feature observed the need for simple and easy-to-understand documents and videos for self-training.
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Limited Customization: Users express frustration over the inflexibility of the software, particularly when it comes to tailoring reports and dashboards to their specific needs.
Cumbersome User Interface: The software's navigation is not intuitive, leading to a steep learning curve and decreased efficiency for users. Many find the interface dated and clunky compared to modern CMMS solutions.
Mobile Accessibility Issues: While GAGEtrak offers a mobile app, users report frequent glitches and limited functionality compared to the desktop version. This hinders their ability to manage work orders and access information effectively in the field.
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Users praise Hippo CMMS for its user-friendly interface, efficient mobile apps for technicians, and responsive customer support. Many find it cost-effective compared to feature-rich competitors, but acknowledge it may lack some advanced customization options or in-depth reporting available in high-end CMMS solutions. A key strength highlighted by users is its intuitive design, allowing for quick onboarding and adoption, even for individuals less tech-savvy. Mobile apps are seen as a major differentiator, empowering technicians to work efficiently in the field, improving communication and reducing downtime. Responsive customer support is consistently lauded, ensuring users receive timely assistance when needed. However, some users mention limitations in advanced reporting and customization compared to pricier competitors. While offering pre-built reports and customizable dashboards, they may not cater to highly complex needs or require additional data manipulation for specific insights. Additionally, while offering various integrations, some users wish for deeper, more native integrations with specific software they utilize. Ultimately, user reviews suggest Hippo CMMS excels in offering a user-friendly, cost-effective solution with strong mobile capabilities and excellent support. However, those seeking highly advanced reporting, intricate customization, or deeper integrations with specific software might need to consider alternatives. Deciding factors often boil down to individual needs, budget constraints, and the importance placed on user-friendliness and mobile accessibility.

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Is GAGEtrak the gauge by which all other CMMS software is measured? Recent user reviews suggest that GAGEtrak is a powerful tool for organizations looking to streamline their calibration processes. Users praise its user-friendly interface, making it easy to navigate and manage calibration schedules, even for those who aren't tech-savvy. The software's robust reporting capabilities are another highlight, allowing businesses to generate detailed reports on calibration activities, track gage locations, and ensure compliance with quality standards. However, GAGEtrak's focus on calibration management is also its primary drawback. Users note that it lacks the comprehensive asset management features found in more versatile CMMS solutions like Maintenance Care or Asset Essentials by Brightly. For organizations needing to manage a broader range of maintenance tasks beyond calibration, GAGEtrak might not be the best fit. In a nutshell, GAGEtrak is best suited for businesses with a heavy emphasis on calibration management. Its ease of use, affordability, and specialized features make it a valuable asset for organizations looking to optimize their calibration processes and ensure compliance. However, those seeking a more comprehensive CMMS solution with broader asset management capabilities may need to explore alternative options.

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Screenshots

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