Hippo CMMS vs MicroMain

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Our analysts compared Hippo CMMS vs MicroMain based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Hippo CMMS Software Tool
MicroMain Software Tool

Product Basics

Hippo CMMS is a cloud-based software designed to streamline maintenance operations for businesses with physical assets. It caters to organizations of various sizes, from small companies to large enterprises, particularly those managing equipment-heavy operations in manufacturing, facilities management, and utilities. Key benefits include improved work order management, preventive maintenance scheduling, inventory tracking, and reporting capabilities. Popular features encompass mobile apps for technicians, customizable dashboards, and integrations with other business systems. User reviews highlight its user-friendly interface, efficient workflow, and strong customer support. Compared to similar CMMS solutions, Hippo strikes a balance between affordability and comprehensiveness. Pricing typically falls within the mid-range, with options for per-user or per-asset licensing, and flexible payment plans. However, some users mention limitations in advanced reporting and customization compared to high-end competitors.

Pros
  • User-friendly interface
  • Mobile app for technicians
  • Strong customer support
  • Good value for the price
  • Integrations with other systems
Cons
  • Limited reporting options
  • Fewer customization options
  • Not ideal for complex workflows
  • May not scale well for large enterprises
  • Occasional bugs and glitches
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MicroMain, a CMMS solution by MicroMain Corp., assists facilities of various sizes in managing and maintaining their assets. It offers features for work order generation, preventive maintenance scheduling, inventory tracking, and reporting. The software caters to diverse industries like manufacturing, healthcare, education, and property management. MicroMain shines in its ease of use and affordability. Users praise its intuitive interface, making it suitable for teams with varying technical expertise. Additionally, its subscription-based pricing with per-user tiers aligns well with businesses seeking cost-effective solutions. Compared to competitors, users commend MicroMain's flexibility, allowing customization to specific needs. However, some mention limitations in advanced reporting and mobile accessibility. Overall, MicroMain offers a user-friendly and budget-conscious CMMS solution for organizations prioritizing ease of use and affordability. If extensive reporting or robust mobile access are crucial, exploring alternative options might be necessary.

Pros
  • User-friendly interface
  • Affordable pricing
  • Flexible customization
  • Good for small teams
  • Strong inventory management
Cons
  • Limited reporting features
  • Basic mobile app
  • Not ideal for complex needs
  • Limited integrations
  • Scalability concerns
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$35 Annual, Monthly, Quote-based
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Tailored to your specific needs
$39/User, Monthly
Get a free price quote
Tailored to your specific needs
Small 
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Large 
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Small 
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Large 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Track Equipment Location: Drill down into maintenance activities from both a macro and micro perspective. Track equipment in locations that correlate to their placement in the facility, create and access asset profiles, track work orders attached to assets, as well as search and filter assets to find specific work orders or assets.
  • Ensure Dependable Availability: Reduce asset downtime and ensure reliable service of equipment through routine repairs and close condition-based monitoring.
  • Extend Asset Lifespans: Perform and streamline preventive maintenance tasks to extend asset lifespan and improve the ROA for physical assets.
  • Improve Productivity: Managers gain insight into every work order, receiving more power over and control of labor allocation. Assigning tasks to individual technicians promotes accountability and reduces confusion over responsibility. The calendar interface improves transparency organization-wide and helps keep everyone up-to-date on what needs to happen and when.
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  • Reduce Equipment Downtime: Keep assets up and running with preset alerts, technician assignments and advanced preventive maintenance plans.
  • Improve ROI: Better asset maintenance means more uptime, and a longer lifespan for improved asset returns and return on investment.
  • Increase Efficiency: Workforce training modules improve technicians’ skills, and easy calendar-based schedules streamline workflows to optimize team performance.
  • Make Better Maintenance Decisions: Use predictive maintenance techniques to replace parts when they near the end of their life to prevent repairs when a piece of equipment breaks.
  • Increase Asset Lifespan: Facilitate regular maintenance, condition monitoring and other asset management features that result in improved asset lifespan.
  • Schedule Preventive Maintenance Plans: Create, assign, monitor and run reports on preventive maintenance plans to identify areas for improvement and gain other valuable insights.
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  • Preventive Maintenance: PM schedule creation options allow the scheduling of routine or repeating maintenance tasks in advance. This prevents them from falling through the cracks and also lets managers assign them to specific technicians.
  • Work Order Management: Facility managers can track and manage work orders from creation to completion from a centralized dashboard.
  • Equipment/Asset Management: Offers systematic approach to maintenance and monitoring assets while optimizing their lifecycle. Includes features such as budgeting, preventive maintenance, predictive maintenance, asset monitoring, data management, barcode generation and audit trails.
  • Contact Management: Organizes contacts including labor, vendors, clients and subcontractors into a single interface, without requiring users to switch to external email or other communication tools.
  • Fleet Management: Facilitates the management and maintenance tasks required to upkeep a fleet of vehicles. Offers repair history, spare parts tracking, cost forecasting, defect logs and more.
  • User-Friendly Interface: The intuitive, user-friendly interface is good for users with less technical expertise.
  • Flexible Pricing: Offers flexible pricing tiers to make it accessible to a range of business sizes, with customized options to fit company needs. A streamlined architecture foregoes the bells and whistles of many large vendor products to give the needed features without charging for the ones not needed.
  • Calendar Dashboard: There are four dashboards: Advanced, Standard, Calendar and KPI, determined by the version of the solution purchased. The dashboards allow access to view floor plans, search for work orders, view upcoming due dates and more.
  • Hippo Reports: Gives visibility into operational KPIs such as asset depreciation, maintenance costs, inventory budgets and maintenance metrics. Capabilities include generation of reports, emailing them to other users, exporting them and scheduling them to trigger at a future date.
  • Mobile App: Makes the solution accessible from any mobile device with an internet connection. 
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  • Work Order Management: Assign work orders, track tool usage, set due dates and record important asset-related information directly in the work order.
  • Preventive Maintenance: Create preventive maintenance plans, establish consistent maintenance practices and improve safety standards of equipment.
  • Predictive Maintenance: Stored data and maintenance records help make accurate predictions and perform maintenance on optimal schedules to keep assets running at their best.
  • Asset Management: Offers profiles to track an unlimited number of assets, organize them into groups and store detailed records, warranties and other information.
  • Inventory Management: Automatically record changes to inventory based on their usage in work orders and receive alerts when inventory reaches certain thresholds to only reorder when stock is low.
  • Workforce Management: Performance tracking helps monitor the time spent on work orders and supports generating performance reports over time.
  • Barcode Generation: Automatically generates QR codes for individual assets. Attach these barcodes to asset profiles and scan it to attach work orders to those assets or get instant information from the profile.
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Product Ranking

#3

among all
CMMS Software

#19

among all
CMMS Software

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Analyst Rating Summary

69
78
0
0
75
84
59
93
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Maintenance Request Management
Preventive and Predictive Maintenance Management
Reports and Dashboards
Maintenance Request Management
Reports and Dashboards
Inventory Management
Mobile Capabilities
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Hippo CMMS
MicroMain
+ Add Product + Add Product
AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 0 75 59 98 81 80 90 52 89 45 50 79 0 84 93 98 92 90 85 78 98 45 64 88 0 25 50 75 100
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77%
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23%
85%
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15%
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40%
93%
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78%
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22%
89%
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80%
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90%
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86%
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86%
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75%
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88%
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57%
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67%
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33%
76%
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24%
88%
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12%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

22%
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78%
33%
0%
67%

User Sentiment Summary

Great User Sentiment 560 reviews
Great User Sentiment 46 reviews
86%
of users recommend this product

Hippo CMMS has a 'great' User Satisfaction Rating of 86% when considering 560 user reviews from 4 recognized software review sites.

81%
of users recommend this product

MicroMain has a 'great' User Satisfaction Rating of 81% when considering 46 user reviews from 3 recognized software review sites.

4.6 (12)
n/a
4.2 (234)
4.0 (22)
n/a
4.1 (23)
4.4 (305)
n/a
4.4 (9)
5.0 (1)

Synopsis of User Ratings and Reviews

Easy to Use: More than 90% of users mentioning this aspect felt that Hippo CMMS is user-friendly and has a minimal learning curve.
Customization: Every review mentioning customization indicated that the solution can be tailored to company needs and that customized views offer an additional benefit according.
Customer Support: Customer Support is very helpful and quick to reply, according to 85% of reviewers referring to support.
Cost-Effective: All the users reviews that refer to the cost agreed that the system provides features that make it cost effective.
Organized View: Hippo CMMS has an organized dashboard and clears on-screen clutter, according to all the users who mention dashboards.
Preventive Maintenance: PM reduces asset downtime and helps plan for future maintenance, as noted by all reviews mentioning this feature.
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User-friendly Interface: Praised for its intuitive design and clear navigation, making it easy for teams with varying technical expertise to adopt quickly.
Affordable Pricing: Subscription-based model with per-user tiers caters to diverse budgets, particularly attractive for smaller teams or those starting with CMMS.
Strong Inventory Management: Features like reorder points, multi-location support, and barcode scanning help maintain optimal stock levels and avoid critical part shortages.
Customization Flexibility: Adaptable to specific needs through customizable work order forms, data fields, and reporting options, ensuring a good fit for various industries and workflows.
Improved Communication & Collaboration: Work order collaboration tools, role-based access control, and notification features streamline communication and keep teams informed.
Data Accuracy & Consistency: Customizable forms, data validation tools, and mobile data entry ensure accurate and consistent data capture across teams and devices.
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No Mobile App: Every review mentioning this aspect felt the need for a mobile application instead of the link they use on their phones.
Inventory: All the users who mention inventory felt that they should be able to access assets in inventory without having to file a work order.
Drop Down Menu: The drop-down menu of many fields have issues and need to be improved, according to all users who mention this feature.
Offline Training: 70% of reviewers who talked about this feature observed the need for simple and easy-to-understand documents and videos for self-training.
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Limited Reporting Features: While offering basic reports, MicroMain might lack the advanced reporting and customization needed for in-depth data analysis, especially for larger organizations.
Mobile App Limitations: The mobile app allows basic work order management, but some users mention limitations in functionality and offline capabilities compared to competitor offerings.
Scalability Concerns: Though it caters to various sizes, the subscription model might not be as cost-effective for very large enterprises, with competitor solutions offering better enterprise-level scalability.
Limited Integrations: While open API allows for integrations, pre-built options with other enterprise systems might be more limited compared to some competitors, requiring additional development effort.
Data Import/Export Challenges: Some users report challenges with importing and exporting historical data, which can hinder smooth transitions or data exchange with other systems.
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Users praise Hippo CMMS for its user-friendly interface, efficient mobile apps for technicians, and responsive customer support. Many find it cost-effective compared to feature-rich competitors, but acknowledge it may lack some advanced customization options or in-depth reporting available in high-end CMMS solutions. A key strength highlighted by users is its intuitive design, allowing for quick onboarding and adoption, even for individuals less tech-savvy. Mobile apps are seen as a major differentiator, empowering technicians to work efficiently in the field, improving communication and reducing downtime. Responsive customer support is consistently lauded, ensuring users receive timely assistance when needed. However, some users mention limitations in advanced reporting and customization compared to pricier competitors. While offering pre-built reports and customizable dashboards, they may not cater to highly complex needs or require additional data manipulation for specific insights. Additionally, while offering various integrations, some users wish for deeper, more native integrations with specific software they utilize. Ultimately, user reviews suggest Hippo CMMS excels in offering a user-friendly, cost-effective solution with strong mobile capabilities and excellent support. However, those seeking highly advanced reporting, intricate customization, or deeper integrations with specific software might need to consider alternatives. Deciding factors often boil down to individual needs, budget constraints, and the importance placed on user-friendliness and mobile accessibility.

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MicroMain garners praise for its user-friendly interface, affordable pricing, and robust inventory management, making it a popular choice for smaller teams and those new to CMMS. Users appreciate its intuitive design, clear navigation, and subscription model with per-user tiers, which keeps costs manageable. Additionally, features like reorder points, multi-location support, and barcode scanning help maintain optimal stock levels, a crucial aspect for many maintenance operations. However, compared to competitors, MicroMain's limitations become apparent. Users often mention its lack of advanced reporting features, which can hinder in-depth data analysis for larger organizations. Similarly, the mobile app, while functional, falls short of competitor offerings in terms of features and offline capabilities. While open API integration is available, pre-built options are limited, potentially requiring additional development work. Ultimately, the decision between MicroMain and similar products hinges on individual needs and priorities. If user-friendliness, affordability, and strong inventory management are paramount, MicroMain shines. However, businesses requiring advanced reporting, extensive mobile functionality, or seamless integration with existing systems might need to explore alternatives. Carefully weigh your specific needs against MicroMain's strengths and weaknesses to determine if it's the right fit for your maintenance operations.

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Screenshots

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